Customer service associate jobs in Millcreek, UT - 1,682 jobs
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Customer Service Specialist
Krosswood Doors
Customer service associate job in Salt Lake City, UT
About the Role:
Krosswood Doors is a fast‑growing, industry‑leading e‑commerce brand crafting premium interior and exterior doors. With over $30M in annual revenue, we're expanding rapidly and delivering exceptional quality directly to customers and building professionals nationwide.
We are looking for a CustomerService Specialist who takes ownership of each interaction with professionalism and empathy, excels at problem-solving and customer advocacy, and represents our brand with integrity and ownership. You will guide a homeowner through selecting the perfect entryway and help a contractor track job-site delivery. You will be the frontline for our brand, bridging the gap between our manufacturing floor and the customer's front door.
Why Join Krosswood?
Growth: We are a high-growth company scaling our internal sales and customer support teams.
Impact: You aren't a cog in a machine; your ability to solve problems directly impacts our brand reputation and bottom line.
Modern Environment: Our beautiful Salt Lake City office provides a bright, collaborative space, and we equip our team with modern tools (HubSpot, Aircall, AI) that minimize busy work so you can stay focused on helping customers.
Key Responsibilities:
Omni-Channel Support: Manage high-volume inquiries via phone, email, and live chat from both homeowners and professional contractors.
Shipment Tracking Updates: Coordinate with our shipping and warehouse teams to track shipments, resolve shipping damages, and manage returns/claims efficiently.
Technical Consultation: Assist customers with our door product specifications, associated with product installation. Training provided, but the ability and willingness to learn is required.
Who You Are:
Customer Oriented - You are customer-obsessed, lead with empathy, and take full ownership of each interaction - committed to delivering clear, professional, and high-quality service every time.
The Translator: You can explain complex product terms to a novice homeowner with patience and clarity.
The Detective: You don't just read a script. If a customer says a door arrived damaged, you investigate why and solve it.
Tech-Savvy & Adaptable: You are comfortable working in multiple software platforms simultaneously. You are open to using new technologies, including AI tools, to help draft responses and improve your efficiency.
Requirements:
Experience: 2+ years of experience in CustomerService, E-commerce Support, or Inside Sales.
Communication: Excellent written communication skills for email and chat support, as well as strong verbal communication abilities for phone interactions.
Learning Agility: Willingness to learn our specific product lines and new productivity tools (AI) quickly.
Industry Exposure (Nice to Have): Prior experience in doors, construction, or building materials is helpful but not necessary. We value customerservice experience and will train the right candidate. Lowe's or Home Depot Pro Desk experience is also a plus.
Software Experience: Familiarity with modern CRM tools is a significant advantage (HubSpot, NetSuite, and Aircall preferred). Proficient in Microsoft Office tools, with strong working knowledge of Excel, Word, and Outlook.
Benefits:
Competitive hourly wage ($21.50 - $26.00/hr)
Health, Dental, and Vision insurance
Paid Time Off (PTO)
401(k)
$21.5-26 hourly 1d ago
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Customer Service Representative
American Cruise Lines 4.4
Customer service associate job in Sandy, UT
American Cruise Lines, the nation's largest operator of luxury river and coastal cruises, is seeking a passionate and customer-focused CustomerService Representative to join our growing team. This exciting opportunity allows you to become an integral part of delivering exceptional service to our valued passengers on their unforgettable journeys. As a leading provider of luxury small-ship cruising across 35 U.S. states, American Cruise Lines offers unparalleled experiences for both our guests and employees.
Schedule and Benefits:
Work Location: This position is based in Sandy, UT, and requires the ability to work on-site.
Schedule: Must be able to work 5 days a week, with 8-hour shifts, including weekend availability.
Benefits: American Cruise Lines offers a comprehensive benefits package that includes medical/dental insurance and a 401(k),
Responsibilities:
First Point of Contact: Provide exceptional customerservice by assisting new and returning passengers before, during, and after their cruises.
Personalized Service: Coordinate and fulfill special requests, ensuring every guest's needs are met with care and attention.
Sales & Reservation Support: Assist with ongoing sales operations, manage reservations, and help guide guests through booking processes and payment systems.
Customer Issue Resolution: Handle guest inquiries and concerns with empathy, professionalism, and prompt solutions, ensuring customer satisfaction at all times.
Adhere to Policies: Uphold American Cruise Lines' policies and procedures to ensure smooth operations and exceptional service.
Team Collaboration: Work closely with team members to ensure a seamless customer experience and share knowledge to enhance team performance.
Qualifications:
CustomerService Expertise: Proven experience in phone-based customerservice, with a commitment to providing top-tier support.
Strong Communication Skills: Excellent verbal and written communication abilities, with a focus on clarity and professionalism.
Attention to Detail: Ability to manage multiple tasks simultaneously in a fast-paced, dynamic environment.
Tech-Savvy: Strong computer skills, including proficiency in Microsoft Word, Excel, and Outlook, with experience in data entry and reservations management.
Organizational Skills: Highly organized, with the ability to prioritize tasks and manage time effectively.
Confidentiality: Ability to handle sensitive guest information with the utmost professionalism and confidentiality.
Passion for Travel: A genuine passion for the travel industry and providing outstanding service to travelers.
Who We're Looking For:
If you are someone who thrives in a dynamic, customer-focused environment and has a passion for the travel and cruise industry, we want to hear from you! As a CustomerService Representative at American Cruise Lines, you will be at the heart of delivering luxury cruise experiences that exceed expectations.
$31k-36k yearly est. 6d ago
Customer Service Associate
Belcan 4.6
Customer service associate job in Ogden, UT
Core Responsibilities:
Serve as the central point of contact for customer inquiries. Provide customer with updated order and delivery status.
Assists Contracts/CustomerService Manager in various contractual and legal matters of the division, including reviewing and drafting legal agreements; communicating with various departments on contractual issues; resolving routine and legal administrative issues and questions; drafting correspondence for internal purposes or customers as necessary.
Creation, review and analysis of legal and business contractual documents (including but not limited to sales agreements (LOI, LTA, Nominations, PO), order acknowledgements, nondisclosures) to ensure compliance with company guidelines.
Follows contract processes to ensure compliance to Corporate and Division polices (including Price Policy) and contract terms and conditions. Assists the Contracts Manager on establishing the proper direction and guidance to functional areas to ensure proper administration of contract requirements.
Make recommendations related to business risk, strategy and account management.
Captures contractual documents, distributes copies to appropriate parties and retains them in accordance with internal and/or customer retention requirements.
Responsible for inputting and maintain data in various business systems, ensuring data is current, accurate and complete.
Responsible for the accurate and timely management of contract activity.
Ensure all ERP data is accurate and complete in order to maintain backlog integrity including quantities, schedule and associated dollars.
Review of solicitations (including FAR and DFARS) and customer request for quotes. Coordinates with sales team and functional areas on new opportunities. Responsible for inputting data (RFQ, pricing, status, etc.) into the proposal tracking system and ensuring data is accurate and complete.
Perform EDI (Electronic Data Interchange) transaction conversions to the ERP system, verify accuracy.
Coordinates with finance to set up new customer including payment terms and conditions.
Support Account Receivable initiatives by resolving discrepancies, collection efforts, working with customer on payment terms.
Responsible for raising export compliance concerns to the Division Export Compliance Administrator (DECA) when required. May act as backup to the DECA if appointed.
Other projects/responsibilities as assigned.
Qualifications:
Working knowledge of legal language, contract constructs and terms and conditions commonly used in business contracts and in bid documents including Government FAR and DFARS and export compliance regulations (EAR and ITAR). Preferred
Able to handle and resolve customer complaints and problems and escalate to Contracts Manager when required.
Excellent communication skills, (written and oral) with attention to detail.
Willing and able to develop long-term relationships internally and externally.
Good mathematical/quantitative and analytical orientation.
Position requires tact and high degree of diplomacy; proven negotiation skills
Strong computer skills. PC aptitude in a Windows environment (MS Office: Excel, Access, Word, PowerPoint) and ability to learn other software packages. ERP System experience (Syteline a plus).
Proven success interacting with peers, senior management and other functional areas.
Ability to work independently, to multi-task handling simultaneous work assignments and projects, and drive 'Lean' process improvements.
Education Requirements:
Bachelor"s degree in Business or related field preferred.
Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract/temporary, temp-to-hire, and direct assignments in the engineering, IT, and professional fields. We are the employer of choice for thousands worldwide. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a team-driven Equal Opportunity Employer committed to workforce diversity. For more information, please visit our website at *************************************************
$32k-38k yearly est. 6d ago
Customer Service Associate
CK Hutchison Holdings Limited
Customer service associate job in Ogden, UT
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Job Title: CustomerServiceAssociate
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our CustomerServiceAssociates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time CustomerServiceAssociates.
What you can expect:
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
Bundled health plans such as medical, Rx, dental and vision
Company-paid life insurance for extra protection and peace of mind
Programs to stop smoking, diabetes management coaching, and on demand care options.
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Paid time off from work for leisure or other hobbies.
A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
3833 Washington Blvd, Ogden, UT 84403
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$24k-32k yearly est. 6d ago
Customer Service Associate
Barnes Group Inc. 4.5
Customer service associate job in Ogden, UT
Core Responsibilities:
Serve as the central point of contact for customer inquiries. Provide customer with updated order and delivery status. Assists Contracts/CustomerService Manager in various contractual and legal matters of the division, including reviewing and drafting legal agreements; communicating with various departments on contractual issues; resolving routine and legal administrative issues and questions; drafting correspondence for internal purposes or customers as necessary.
Creation, review and analysis of legal and business contractual documents (including but not limited to sales agreements (LOI, LTA, Nominations, PO), order acknowledgements, nondisclosures) to ensure compliance with company guidelines.
Follows contract processes to ensure compliance to Corporate and Division polices (including Price Policy) and contract terms and conditions. Assists the Contracts Manager on establishing the proper direction and guidance to functional areas to ensure proper administration of contract requirements.
Make recommendations related to business risk, strategy and account management.
Captures contractual documents, distributes copies to appropriate parties and retains them in accordance with internal and/or customer retention requirements.
Responsible for inputting and maintain data in various business systems, ensuring data is current, accurate and complete.
Responsible for the accurate and timely management of contract activity.
Ensure all ERP data is accurate and complete in order to maintain backlog integrity including quantities, schedule and associated dollars.
Review of solicitations (including FAR and DFARS) and customer request for quotes. Coordinates with sales team and functional areas on new opportunities. Responsible for inputting data (RFQ, pricing, status, etc.) into the proposal tracking system and ensuring data is accurate and complete.
Perform EDI (Electronic Data Interchange) transaction conversions to the ERP system, verify accuracy.
Coordinates with finance to set up new customer including payment terms and conditions.
Support Account Receivable initiatives by resolving discrepancies, collection efforts, working with customer on payment terms.
Responsible for raising export compliance concerns to the Division Export Compliance Administrator (DECA) when required. May act as backup to the DECA if appointed.
Other projects/responsibilities as assigned.
Qualifications:
Working knowledge of legal language, contract constructs and terms and conditions commonly used in business contracts and in bid documents including Government FAR and DFARS and export compliance regulations (EAR and ITAR). Preferred
Able to handle and resolve customer complaints and problems and escalate to Contracts Manager when required.
Excellent communication skills, (written and oral) with attention to detail.
Willing and able to develop long-term relationships internally and externally.
Good mathematical/quantitative and analytical orientation.
Position requires tact and high degree of diplomacy; proven negotiation skills
Strong computer skills. PC aptitude in a Windows environment (MS Office: Excel, Access, Word, PowerPoint) and ability to learn other software packages. ERP System experience (Syteline a plus).
Proven success interacting with peers, senior management and other functional areas.
Ability to work independently, to multi-task handling simultaneous work assignments and projects, and drive "Lean" process improvements.
Education Requirements:
Bachelor's degree in Business or related field preferred.
$26k-30k yearly est. 6d ago
Customer Care Professional -Corporate/Small Business
American Express 4.8
Customer service associate job in Sandy, UT
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
What would you do every day as a Customer Care Professional?
* Service inbound calls while consulting Corporate and Small Business Card Members to learn about their needs and recommend the right American Express benefits or services.
* Deliver high levels of product and service knowledge to clearly communicate appropriate product features, benefits, and other elements of American Express Corporate Card services.
* Continuously improve on building rapport, understanding customer needs, handling objections, and providing world class customerservice.
* Provide extraordinary customer care by responding to questions concerning accounts in a fast paced, structured customer care environment.
* Document necessary account information according to established policies and procedures. Adhere to all Regulatory and Compliance guidelines related to servicing and sales practices.
Minimum Qualifications:
* Customerservice experience (two years+) with a passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness, and strong written and verbal communication
* Proven success in a customerservice call center environment (two years+)
* Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a web-based environment
* Open Availability for scheduling
* High School diploma or equivalent required. Bachelor's degree preferred; education benefits available
Salary Range: $20.00 to $21.65 hourly + bonus + benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
* Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
$20-21.7 hourly 3d ago
Customer Service Liaison
Addison Group 4.6
Customer service associate job in Salt Lake City, UT
Provide excellent customerservice by communicating with customers and internal sales teams while managing every aspect of the customer order lifecycle. This role supports assigned sales representatives and acts as a liaison between customers, sales, and operations to ensure timely and accurate order fulfillment.
Key Responsibilities:
Receive and process customer orders, coordinate purchase order details, and enter orders into the ERP system
Answer incoming customer calls and respond to inquiries related to pricing, order status, shipments, tracking, credits, scheduling, cancellations, adjustments, quotes, and warehousing
Prepare and review open order reports with sales representatives and customers on a recurring basis
Maintain and manage customer contracts, including product releases and coordination with product managers and sales
Arrange freight and secure rates through a TMS, collaborating with customers on shipment logistics
Support sales with new customer leads and ongoing account needs
Assist assigned sales representatives to ensure customer satisfaction
Occasionally assist warehouse staff with labeling or related tasks as needed
Perform additional duties as assigned by the CustomerService Manager
Qualifications:
2+ years of customerservice experience in a product-based environment
Full-cycle CSR experience with order entry
Manufacturing or distribution industry background strongly preferred
High school diploma required; associate's or bachelor's degree preferred
Advanced proficiency in Microsoft Word and Excel
Experience working within an ERP system
Strong math skills, including use of decimals and units of measure
Ability to multitask, problem-solve, and work efficiently in a fast-paced environment
Professional, confident customerservice presence
$32k-39k yearly est. 1d ago
Route Service Representative (4 Day Workweek)
Cintas 4.4
Customer service associate job in Salt Lake City, UT
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products.
Our Route Service Representatives enjoy:
- Comprehensive 10-week training program
- Solid base salary and commission potential after being assigned a route
- Majority work a 4-Day workweek
- Majority work no nights or weekends
- Monthly/Quarterly performance bonuses & incentives
Key Responsibilities Include:
- You are the face of Cintas to our customers and must work to build rapport with key decision makers
- Ensure quality standards, and proactively solve customer concerns.
- Grow our existing customer base by upselling and cross-selling additional products and services
- Negotiating service agreement renewals and control inventory while working professionally and safely
- Comply with driving and vehicle regulations.
**Skills/Qualifications**
Required
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
- Have an active driver's license
- Be at least 21 years of age
- Obtain a DOT medical certification
- Provide documentation regarding their previous employment
All successful candidates will also possess:
- The ability to meet the physical requirements of the position
- A High School diploma, GED or Military Service
- The ability to demonstrate a strong customerservice orientation
- Self-motivation and the drive to work in an environment that relies on teamwork to meet goals
- A positive attitude, along with ambition, organization and service spirit
This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills.
**Benefits**
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
**Company Information**
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** SSR
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
$30k-34k yearly est. 5d ago
Customer Service Representative
Asbury Automotive Group 4.0
Customer service associate job in Provo, UT
Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on service appointment availability, partner with the se CustomerService Representative, CustomerService, Representative, Service Advisor, Retail, Automotive
$28k-34k yearly est. 6d ago
Customer Experience Representative
Action Target 4.0
Customer service associate job in Provo, UT
Who is Action Target?
Action Target has the creativity and drive to develop innovative new firearms training technology, the experience to properly apply that technology to solve today's training problems, and the dedication to provide the best ongoing service and support in the industry! We are the best of the best. You should check out our YouTube page - see the amazing stuff we're doing!
What's in it for you?
A pretty cool industry where you will get to work with and interact with some very unique and cool customers.
Position works Monday through Friday, regular buisness hours
Competitive wages.
A chance to grow in a positive working environment with an outstanding team and make a difference!
Outstanding Benefits-We offer benefits to fit everyone's budget! All full-time employees have access to Health Benefits, Telehealth, Matching 401k, Tuition Reimbursement, PTO, and Paid Holidays.
Industry Perks- As a community of outdoor and shooting enthusiasts, we are passionate about our gear. Working with our industry partners we have obtained discounts for our employees on firearms, targets, optics, range passes, and many other products.
What will you be doing?
The responsibility of the Customer Experience Representative is to ensure the retention of profitable customers by actively listen to customers, being empathetic towards their problems, and being efficient in providing value added solutions.
Some of your day to day tasks:
Interacts with customers, company sales team, and service representatives before and/or after a sale, via telephone, email, and other platforms.
Responds to customer inquiries and resolves ordering, scheduling, shipping, or invoicing problems
Collaborates with business leaders and cross-functional teams as a customer advocate to integrate client feedback and experience into decisions on processes, products, and service offerings
What do you need to be able to do?
1-2 years customerservice experience, preferably in a call center environment.
Excellent communication skills are essential
Must have a problem solving and continuous improvement mindset
Consistent and punctual attendance is required
Action Target is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
$38k-53k yearly est. 6d ago
Customer Service Vehicle Delivery Driver
Carvana Company 4.1
Customer service associate job in Tooele, UT
Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's d CustomerService, Delivery Driver, Vehicle, Driver, Delivery, Service, Retail, Automotive
$32k-36k yearly est. 2d ago
Customer Service Representative / Digital Key Operator
Alphagraphics-Us403
Customer service associate job in West Jordan, UT
Benefits:
401(k)
401(k) matching
Health insurance
Opportunity for advancement
Paid time off
BENEFITS/PERKS:
Competitive Compensation
Hard work, collaboration, humanity, fun, and laughter
Career path development
COMPANY OVERVIEW:
As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier.
Our tight-knit team is actively seeking a CustomerService Representative (CSR) to join us full-time. The CustomerService Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.
More than anything, we're looking for highly collaborative and dependable teammates who are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member.
WHAT WE EXPECT OF YOU:
Serve as the primary internal representative of the organization.
Convey to the customer our expertise in products, services, and capabilities.
Serve as an external key educator to our community and customers.
Communicate customer requirements to the support team in accordance with company policies and procedures.
Confer with customers by telephone or in person to provide information about products or services, take and enter orders, or obtain details of complaints.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Attract potential customers by answering product and service questions and suggesting information about other products and services.
WHAT YOU BRING TO THE TABLE:
Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
Ability to effectively build relationships with customers and teammates.
Strong written and verbal communication skills.
Desire to continuously look for ways to help people.
Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated Alphagraphics, Inc. franchisee. If hired, Franchisee will be your employer, not Alphagraphics International, Inc. or any of its affiliates or any other franchisees.
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
$27k-35k yearly est. 6d ago
Client Associate
Arthur J. Gallagher & Company 3.9
Customer service associate job in Midvale, UT
You learn and support the employee benefits Client Service Cycle to ensure a seamless renewal process and help our team retain business We will teach you about Gallaghers vast network of resources to improve efficiency and effectiveness in deliverin Client Associate, Client Service, Service Manager, Associate, Benefits, Client Relations, Retail
$37k-56k yearly est. 2d ago
Call Center Customer Service Representative
Russell Tobin 4.1
Customer service associate job in South Jordan, UT
We're Hiring: Call Center CustomerService Representative
📅 Contract: 6-12 months - Contract-to-Hire
💲 Pay: $21.00-$22.00/hour
Are you an experienced call center or customerservice professional with an interest in financial services?
We're hiring Account Representatives to support clients at a top-tier investment banking firm, providing high-quality account assistance in a fast-paced, metrics-driven environment.
✅ What We're Looking For:
1+ year of call center or customerservice experience
Experience handling high-volume inbound calls
Strong communication, problem-solving, and organizational skills
Ability to navigate account systems and follow established procedures
Banking, financial services, or regulated industry experience is a plus
Associate's or Bachelor's degree in Business, Finance, or a related field preferred, not required
💼 What You'll Be Doing:
Handle inbound client calls regarding account-related inquiries
Deliver accurate, timely, and professional customer support
Troubleshoot and resolve issues efficiently
Maintain detailed and accurate documentation of all interactions
Meet and exceed individual and team performance metrics
🌟 Why Join Us?
Gain experience with a well-known financial institution
Structured onboarding and ongoing training
Fast-paced, team-oriented call center environment
Opportunity for contract-to-hire conversion based on performance
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
👉 Apply now to continue growing your customerservice career in financial services.
$21-22 hourly 1d ago
Sales Associate
Boot Barn Holdings, Inc. 4.2
Customer service associate job in Riverdale, UT
Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships. Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the custome Sales Associate, Sales, Associate, Operations, Retail
$24k-29k yearly est. 5d ago
Customer Retention Specialist
AAPC
Customer service associate job in Salt Lake City, UT
This is a Hybrid role based in UT Are you a proactive, customer-focused professional who thrives in a goal-driven environment? As a Member Retention Specialist, you will play a critical role in helping retain members, reduce churn, and strengthen long-term relationships. This role partners closely with the Retention Manager to execute renewal outreach, deliver exceptional service, and identify opportunities to expand member value.
Responsibilities
Execute outbound and inbound renewal outreach across multiple channels (phone, email, text)
Deliver outstanding customerservice while resolving concerns that may impact retention
Identify and surface upsell and upgrade opportunities during renewal conversations
Generate qualified leads and warm handoffs to Sales teams
Maintain accurate activity, notes, and pipeline updates within CRM systems
Support retention campaigns, communication schedules, and outreach initiatives
Meet or exceed individual renewal, retention, and activity goals
Collaborate with the Retention Manager and cross-functional teams to improve member experience and outcomes
Actively participate in coaching, training, and performance feedback sessions
Qualifications
Self-motivated with the ability to manage daily outreach and follow-up independently
Associate's degree or equivalent professional experience
Energetic, optimistic, and resilient in a goal-oriented environment
Prior experience in outbound calling, renewals, retention, customer engagement or account resolution roles
Strong prioritization and time-management skills
Demonstrated ability to deliver excellent customerservice and build rapport
Comfortable using CRM and call systems (Salesforce, CallFire, in Contact, or similar tools)
Technically proficient with the ability to learn new systems quickly
Clear, professional phone and written communication skills
Open to feedback, coaching, and continuous improvement
What we offer:
Base pay + incentive potential
Fun and diverse team environment
Hybrid in-office/WFH schedule
Comprehensive benefits package including medical, dental and vision insurance
Health Savings Account
Generous PTO and Holiday Pay
401(k) retirement plan and company match
Who we are:
AAPC (************* is the nation's largest and fastest-growing training, certification, and solutions association in healthcare, supporting more than 200,000 members.
AAPC Values:
DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability.
HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self.
TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others.
SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity.
INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly.
AAPC is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.
$32k-41k yearly est. Auto-Apply 17d ago
Eaglewood Golf Course Front of House Customer Service 21 and Older
City of North Salt Lake
Customer service associate job in North Salt Lake, UT
GRILL CUSTOMERSERVICE
DEPARTMENT: GOLF DEPARTMENT
GL: 55-5586-41102
JOB CLASSIFICATION: SEASONAL
PAY GRADE 1
2025 YEAR ($10-$12 PER HOUR + TIPS)
GOLF PRIVILEGES & EMPLOYEE DISCOUNTS INCLUDED
This is a job description for Front of House/CustomerService team member, you will be a key representative of our establishment, responsible for creating a welcoming and exceptional experience for our guests. Reporting to the Kitchen Manager & Assistant Kitchen Manager, you will play a vital role in ensuring outstanding customerservice, efficient restaurant operations, and a pleasant dining environment.
Your primary focus will be on providing exceptional service, maintaining a positive guest experience, and collaborating with the restaurant team.
ESSENTIAL FUNCTIONS
Greet and welcome guests with a friendly and professional demeanor.
Assist guests in making reservations, seating arrangements, and answering their inquiries.
Take and accurately relay food and drink orders to the kitchen.
On occasion operate the beverage cart, offering refreshments, snacks, & light fare to golfers on the course.
Provide friendly and prompt service, engaging golfers in a professional and courteous manner.
Maintain accurate inventory of beverages, snacks, and supplies on the cart.
Handle cash and credit card transactions accurately, providing change as needed.
Keep detailed records of sales and reconcile cash at the end of each shift.
Ensure compliance with all cash handling and reporting procedures.
Keep the beverage cart clean, organized, and fully stocked throughout the shift.
Perform routine maintenance checks on the cart, ensuring it operates safely and efficiently.
Report any mechanical issues or maintenance needs promptly.
Build rapport with golfers, offering a friendly and welcoming atmosphere.
Assist golfers w/ menu selections and provide information about course amenities and services.
Address any customer inquiries or concerns with professionalism and courtesy.
Ensure prompt and attentive service throughout the guest's dining experience.
Build rapport with guests, anticipate their needs, and address any concerns or special requests.
Handle guest feedback and complaints with professionalism and empathy.
Collaborate with other front-of-house staff to ensure seamless service.
Set up and maintain dining areas, ensuring tables are clean and properly set.
Clear and reset tables efficiently to accommodate incoming guests.
Assist in maintaining overall cleanliness and organization in the dining area.
Operate the point-of-sale (POS) system to input orders and process payments.
Accurately handle cash, credit card transactions, and provide change as needed.
Follow cash handling and reporting procedures accurately.
Familiarize yourself with the menu items, specials, and beverage selections.
Provide recommendations and descriptions of dishes to guests.
Communicate with the kitchen regarding guest dietary preferences and special requests.
Work closely with fellow front-of-house staff and kitchen team for efficient service.
Participate in pre-shift meetings and training sessions.
Support a positive and collaborative work environment.
JOB REQUIREMENTS
Previous customerservice or restaurant experience is a plus.
A genuine passion for providing excellent customerservice.
Effective communication and interpersonal skills.
Ability to remain calm and professional in high-pressure situations.
Ability to stand and walk for extended periods.
Lift and carry trays or items as needed.
Adherence to the restaurant's dress code and grooming standards.
Maintaining a clean and professional appearance.
Minimum age requirements as per local regulations.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Maintain a positive and friendly demeanor, enhancing the overall guest experience.
Active Food Handler's Permit upon Hiring.
Active Alcohol Service License.
As Front of House/CustomerService team member, you will have the opportunity to be an ambassador for our operation, ensuring that every guest leaves with a memorable and enjoyable dining experience. If you have a passion for hospitality and a commitment to providing top-notch customerservice, we invite you to join our team and contribute to the success of our establishment.
$10-12 hourly 60d+ ago
Customer Service Advisor
Radius Recycling
Customer service associate job in Salt Lake City, UT
Responsibilities include working as part of a retail sales team to provide best in class customer care. The CustomerService Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
Promote the Pick-n-Pull Safety Culture.
Be a team player. Work as a member of the team to help the team achieve its goals.
Maintain a high level of integrity.
Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
Follow all company policies and procedures.
Identify when customer interaction requires assistance from management.
Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
Additional duties as assigned.
Qualifications:
Must work safely at all times.
Must have good people skills with an outgoing friendly positive attitude.
Able to work retail hours including overtime, weekends and holidays.
Must have reliable means of transportation.
Must be able to read, write, and speak in the English language.
Bilingual in Spanish a plus, but not required.
Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
Vision must be sufficient to perform job functions safely as described above.
Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
Exposure on a regular basis to outdoor weather conditions.
Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
$27k-34k yearly est. 50d ago
Customer Service/Service Advisor
Pump & Pantry Sales Associate/Customer Service In Kearney, Nebraska
Customer service associate job in Ogden, UT
The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status.
Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience.
Bosselman has many benefits to offer you that you will not find anywhere else like:
Paid vacation
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)
And much more!
Bosselman offers on-demand pay (access to earned but not yet paid wages) through:
Responsibilities
Greets customers promptly and provides friendly competent customerservice.
Coordinates the service center's scheduling and workflow.
Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs.
Answers customer questions about service outcomes and consults with the Technicians as needed.
Understands marketing and sales strategies to finalize all transactions.
Consults with Technicians about needed repairs and communicates those needs with the customer.
Comprehends the industry needs by increasing knowledge of products and services.
Understands the customer's need and be able to communicate those needs to the Technicians and vice versa.
Responsible for keeping all customer facing items cleaned, stocked, and up to date.
Responsible for receiving merchandise, stocking, and updating pricing for all showroom products.
Maintains a complete understanding of the Boss Shop Warranty process.
Assigns work to all technicians within the guidelines of the company.
Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers.
Reports for work in a timely manner when scheduled.
Additional Job Duties:
Assists with other duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications
Education and/or Experience (include certs or licenses needed):
Retail or guest service experience preferred.
Minimum Qualifications:
Valid Driver's license and insurable to drive.
Able to maintain working knowledge of parts inventory.
Able to complete the Service Advisor New Team Member Training within the first 90 days of employment.
Able to work on the computer system efficiently.
Ability to read, write and perform math skills.
Must possess a positive, enthusiastic attitude.
Must be flexible with the ability to adapt to change when required.
Demonstrates excellent communication skills.
Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings.
Must have reliable transportation and phone.
Must be able to communicate in English. - IF APPLICABLE
Able and willing to deliver friendly, courteous, and prompt customerservice.
Able and willing to work cooperatively with other team members.
Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company.
The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
$16-25 hourly Auto-Apply 6d ago
Restaurant Reservations Agent - Promontory - Food and Beverage
Promontory Club Master 4.1
Customer service associate job in Park City, UT
Elevated above the Distractions
Promontory has received universal acclaim as a destination where life's greatest moments naturally play out thanks to its unrivaled depth and breadth of extraordinary family experiences. This established community - which spans more than 11 square miles - features an investment of more than $400 million in exceptional and award-winning amenities for every season. No other community comes close.
The Promontory Club is looking to fill a vacancy for a Restaurant Reservation Agent. Part time and full-time position available. Shifts are weekdays 9:00-5:00, weekends 9:00-3:30. Full-time and part-time available.
The main responsibilities of the Restaurant Reservation Agent are to meet the Member's needs in a friendly and professional manner that is consistent with the highest standards of Promontory Club restaurants. Handling all aspects of reservations between our three fine dining restaurants. Ensuring a smooth and efficient phone experience for patrons. The reservation agent is the primary point of contact for guests interested in making reservations, handling inquiries, processing bookings, and managing the reservation system.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Taking reservations:
Receiving and recording reservations via phone, email, or online platforms, ensuring accurate details are captured for each member.
Managing the reservation system:
Updating and maintaining the reservation database, ensuring accuracy and availability for members.
Handling guest inquiries:
Answering questions about the restaurant, menu, and reservation policies, providing helpful and courteous information.
Processing cancellations and modifications:
Handling requests for cancellation, modification, or changes to existing reservations, ensuring smooth adjustments.
Customerservice:
Providing exceptional customerservice, resolving any issues or concerns guests may have in a timely and professional manner.
Communication:
Effectively communicating with members, colleagues, and manager, ensuring clear and concise information exchange.
Essential skills for a restaurant reservation agent include:
Strong communication and interpersonal skills:
The ability to effectively communicate with members, both verbally and in writing, demonstrating a friendly and professional demeanor.
Customerservice orientation:
A genuine desire to provide excellent service and ensure a positive guest experience.
Attention to detail:
Accuracy and precision in recording members information, managing reservations, and handling inquiries.
Organizational skills:
The ability to manage multiple tasks simultaneously, maintain a clear record of reservations, and prioritize tasks effectively.
Computer proficiency:
Familiarity with reservation software, online booking systems, and other relevant technology (word & excel).
Problem-solving skills:
The ability to handle guest complaints, resolve conflicts, and address unexpected challenges effectively.
Qualifications
EDUCATIONAL REQUIREMENTS AND CERTIFICATIONS: High school diploma or general education degree (GED) preferred; must be proficient in the English language, must be at least 16 years of age.
PREVIOUS EXPERIENCE REQUIRED: Previous reservations or hosting experience preferred; previous experience working with a P.O.S. system is preferred; must have good written and verbal communication skills; must have a high attention to detail and the ability to multitask in a fast-paced environment all while maintaining a high level of professionalism.
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS: Must be able to seat on a desk most of the day; must be willing to work holidays and weekends.
Must be authorized to work in the United States without sponsorship.
Wages start at $22.00/hr and will be determined upon employment and will be commensurate with experience.
Promontory offers competitive wages and benefits including, but not limited to, paid time off (PTO), holiday pay, uniform and equipment allowance, employee meals and golf on two award winning courses.
Promontory Club is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
How much does a customer service associate earn in Millcreek, UT?
The average customer service associate in Millcreek, UT earns between $21,000 and $36,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in Millcreek, UT
$28,000
What are the biggest employers of Customer Service Associates in Millcreek, UT?
The biggest employers of Customer Service Associates in Millcreek, UT are: