General Manager / Territory Business Owner
Customer service manager job in Eugene, OR
Full Business Ownership Opportunity (NOT a Franchise)
Our client is offering a unique opportunity to acquire and operate an established territory (Eugene - Bend) backed by a nationally recognized brand while maintaining full independence and control.
This is a rare chance to step into an existing service operation with active customers, proven systems, and strong brand support already in place.
Are you an experienced, technically competent service-driven leader looking to own and grow your own business - without the fees, restrictions, or rigid rules of a franchise?
$300K - $400K - reasonable earning expectation for the first year after all expenses
Why This Opportunity Is Different
NOT a franchise - no franchise fees or strict operating playbook
Full business ownership with the freedom to run your operation your way
Exclusive territory rights that protect your market
Financing assistance available for qualified candidates to help acquire current assets
Established customer base and strong brand awareness already in place
Corporate support without franchise strings - including national advertising, proven systems, and operational guidance
What You'll Do
Lead day-to-day operations and manage a service-focused team of 20 + employees
Oversee scheduling, customer relationships, and market growth
Drive business growth, performance and long-term asset value
Utilize corporate tools and support to expand within your territory
Who Thrives Here
Individuals with experience running or managing a service-type business (trades, home services, maintenance, facilities, or related fields)
Leaders with strong customer service and operational skills
Highly motivated entrepreneurial thinkers with DRIVE
Candidates able to secure an Oregon Contractor's License (or who already hold one)
Financially prepared applicants (with potential corporate financing assistance)
👉 If you're ready to build a business of your own - with brand power and support but none of the franchise restrictions - we'd love to connect with you.
Apply confidentially to learn more.
Store Manager
Customer service manager job in Creswell, OR
The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink.
Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.
Essential Duties and Responsibilities (Min 5%)
As a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role:
Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members.
Delivering on our promise of Legendary Customer Service through GURA:
Greet the Customer.
Uncover Customer's Needs & Wants.
Recommend Product Solutions.
Ask to Add Value & Appreciate the Customer.
Creating and fostering a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking.
Schedule, organize, and plan daily activities for team members to ensure efficient store operations.
Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition.
Communicate company processes, policies, and directives to team members. Evaluate those processes for effectiveness and coordinate with District Manager and/or Regional Manager to eliminate problems.
Learn how to create a desirable work environment through promotions, recognition, and empowerment.
Problem solving and conflict resolution for both team members and customers.
Learn sales and profit management - accountable for achieving top and bottom line.
Promote a safe and productive work environment
Manage the daily merchandise flow to ensure adequate in-stock and inventory controls.
Learn the process of organizing merchandise resets to company specifications on a periodic basis.
Implementing and sustaining merchandise presentation per company standards.
Evaluating competitive environment and working with Operations and Merchandising teams to ensure quality and performance.
PAPERWORK:
Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports.
Train to do periodic sales forecasting, payroll analysis and budget review.
Train on documentation of team member evaluations and corrective action.
INVENTORY:
Train on managing periodic price changes.
Train on communicating inventory needs to buyers and distribution centers.
Learn how to work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems.
SPECIAL PROJECTS:
Learn how to coordinate and conduct special sales events.
Train to assist District Manager and other Store Managers in solving district issues and support operational needs.
Community involvement.
TEAM MEMBER RELATIONS:
Set the tone for and reinforce the mission and values of Tractor Supply Company and consistently develop the store as the “Employer of Choice”.
Learn how to address team member issues and concerns, working with HR team when necessary.
Learn how to assess and develop team members for advancement within the organization.
BUDGET/AUDITING
Train to be responsible for budgeting and sales forecasting.
Learn how to be responsible for auditing store processes.
Required Qualifications
Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license.
Education: High school diploma, Bachelor's degree in Agricultural-Science or Business related field preferred. Any suitable combination of education and experience will be considered.
Preferred knowledge, skills or abilities
Must have valid driver's license if you drive for company business.
Process information and merchandise through system and POS Register system.
Read, write, and count to accurately complete all documentation.
Freely access all areas of the store including selling floor, side lot, stock area, and register area.
Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register.
Move and transfer merchandise generally weighing 0-50 lbs. throughout the store.
Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall.
Work a minimum of 52 hours per week.
Stand and walk for long periods of time often up to four hours straight without a break.
Travel to other store locations and to company functions.
Working Conditions
Normal office working conditions
Physical Requirements
Standing (not walking)
Sitting
Walking
Kneeling/Stooping/Bending
Reaching overhead
Driving a vehicle
Lifting up to 50 pounds
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
Customer Service Manager
Customer service manager job in Eugene, OR
Job
Title:
Customer
Service
Manager
Auto-ApplyShelter Operations Manager - Dog Services
Customer service manager job in Salem, OR
Join our team at Marion County Dog Services as the Shelter Operations Manager! This key leadership role offers the opportunity to make a meaningful difference in the lives of dogs, staff, volunteers, and our community every day. In this exciting position, you will oversee the shelter's daily operations, guide and train a dedicated team of Shelter Technicians, support veterinary services, and ensure that best practices in animal care, safety, and shelter operations are consistently implemented.
As the Shelter Operations Manager, you will lead efforts to maintain high standards of animal welfare, streamline dog flow through the shelter, and coordinate essential programs including intake, behavioral assessment, adoption services, rescue partnerships, and humane euthanasia. You will also collaborate closely with the Dog Services Director to update and create Standard Operating Procedures, monitor budgets, support facility maintenance, and drive continuous process improvements rooted in accurate data and industry best practices.
If you are an experienced leader with strong communication skills, a commitment to humane animal care, and the ability to oversee a dynamic and fast-paced operational environment, we invite you to apply for this rewarding opportunity to help strengthen the vital services provided by Marion County Dog Services.
To view the full job announcement, go to: Click Here for the Shelter Operations Manager Announcement
To apply for this position, click on the "Apply" link just above and to the right of this overview.
When applying, be sure to include, in the Education and Work Experience sections of your application, sufficient details to show us how you meet the Experience and Training requirements for the position.
Manager Customer Experience
Customer service manager job in Salem, OR
We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations.
This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success.
This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands.
The starting salary for this role is $100K, commensurate with experience.
**What You'll Do:**
+ Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints
+ Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences
+ Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions
+ Identify and prioritize CX breakdowns through VOC, operational data, and field feedback
+ Act as the first point of contact for field leaders on CX-related challenges and opportunities
+ Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product
+ Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders
+ Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs
+ Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement
**What We're Looking For:**
+ Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred
+ 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams
+ Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey
+ Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles
+ Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in
+ High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike
+ Systems thinker with the ability to balance customer empathy with business impact
+ Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business
**What You'll Get:**
+ 40% off any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching.
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Concierge, Customer Success Team
Customer service manager job in Salem, OR
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
As a Coinbase Concierge, you will serve as a primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase achieving its mission. We're looking for an individual who has a passion for making the customer experience seamless and phenomenal.
*What you'll be doing:*
* Serve as the primary touchpoint and relationship owner for selected high value Consumer customers.
* Provide a best in class experience for our customers through effective stakeholder management, task management, decisive prioritization, and efficient execution.
* Handle requests through to resolution, including collaborating across teams of subject matter specialists.
* Model an investigative mentality to help address critical customer issues at the root cause.
* Represent and advocate for the customer across organizations to drive impactful changes.
* Champion clear communication with internal and external partners to align on solutions and drive results.
* Onboarding the customer to Coinbase and after understanding their goals, helping them understand how to set up, secure, fund and begin using their account.
* Proactively monitoring their customers' accounts for any potential issues and when one is identified, either resolving it on their behalf or helping them do so.
* Introducing customers to newly released features or products that they may be interested in.
* Educating customers about benefits (i.e. staking, Coinbase One, etc) that they aren't currently taking advantage of, but could be.
* Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in Coinbase.
* Responsible for providing support for Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customers' trading related issues.
*What we look for in you:*
* FINRA License series 7 & 63 (will not initially be sponsoring licenses)
* Motivated by Coinbase's mission, creating a seamless experience for our trading customers and driving product adoption.
* Minimum of 2+ year of relevant experience in a financial services customer service or support role in a fast paced environment.
* Advanced knowledge of the financial services industry and securities trading.
* Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization.
* Fantastic communication and relationship management skills, passion for assisting customers to use Coinbase products successfully, and an eagerness to create a community of high value Coinbase power users.
*Nice to haves:*
* FINRA License Series 3, 4, 65, or 66.
* Knowledge of Cryptocurrency and Coinbase Products
* Understanding of Google apps, JIRA, Salesforce Service Cloud, or Amazon Connect.
*Note: We are targeting candidates based in Orlando, FL at this time, but open to talking to top talent in other locations!*
*Job ID: G2876*
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$40.01-$47.07 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
Sr. Representative, Customer Service Operations
Customer service manager job in Salem, OR
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
**_Job Summary_**
The Senior Representative, Customer Service Operations is responsible for providing outstanding customer service and managing accounts while providing sales support to field sales representatives. This job establishes, maintains and enhances customer service via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales support to field sales representatives.
The job is also responsible for tracking demand and backorders, complaint and incident reporting and supporting post-sales issue resolutions. The job works directly with customers to strengthen Cardinal Health's operational performance, strengthen existing customer relationships and assists with the prospecting of new business opportunities. The Senior Representative, Customer Service Operations collaborates cross functionally with Commercial, Finance, Supply Chain and Operations teams to ensure customer account needs are met, and operational performance is optimized to enhance customer experience.
**_Responsibilities_**
+ Provides outstanding customer service and supports improvements in operational execution to ensure service levels are achieved and exceeded.
+ Manages customer account activity including, but are not limited to; customer order fulfillment, customer backorders/substitutes, product change requests, new/lost business submissions and coordinating any customer questions / issues that may arise.
+ Provides outsourced services to customers relating to invoicing, reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
+ Collects and reviews customer feedback, complaints, recalls and product returns.
+ Identifies customer trends and challenges/opportunities to develop potential alternatives to support business, operational efficiency and develop new customer opportunities.
+ Supports process improvement initiatives, including but not limited to opportunities for optimizing inventory levels, suppliers and operational performance, cost control and profitability and ultimately customer service.
+ Builds strong relationships with key business stakeholders (Supply Chain, Finance, Operations, Marketing and Commercial) to work in collaborative approach for improved customer service.
+ Communicates with customers regarding their needs, questions, and concerns.
+ Manages cases regarding reporting, backorders, customer complaints, and pricing and processes product complaint and incident reports.
+ Supports general sales by analyzing account histories, and coordinating internal resources to resolve customer needs.
+ Investigates and reports on anomalies and discrepancies in point of sales systems, website ordering, and general customer complaint issues.
+ Redirects customers to applicable in-house resources as necessary.
+ Supports general post-sales issues resolutions as necessary.
**_Qualifications_**
+ 3-6 years of customer service experience, preferred
+ High School Diploma, GED or equivalent work experience, preferred
+ Ability to provide strong customer service while multi-tasking between phone calls and e-mail support.
+ Experience within healthcare customer service a plus
+ Ability to work a Monday-Friday schedule anywhere between 8:30am-5:30pm EST.
**_What is expected of you and others at this level_**
+ Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
+ In-depth knowledge in technical or specialty area
+ Applies advanced skills to resolve complex problems independently
+ May modify process to resolve situations
+ Works independently within established procedures; may receive general guidance on new assignments
+ May provide general guidance or technical assistance to less experienced team members
**Anticipated hourly range:** $18.70-26.80/hr
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/13/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Client Engagement Manager
Customer service manager job in Salem, OR
**Job Title** Client Engagement Manager The Client Engagement Manager oversees the full bid lifecycle for valuation opportunities, including RFPs, panel bids, and large multi property engagements. This role leads onshore bid workflow management, coordinates offshore bid support, and ensures that every proposal is timely, accurate, compelling, and aligned to target margins. The Client Engagement Manager is the central point of contact between producers, valuation teams, finance, and operations for all bids.
**Job Description**
**Key Responsibilities**
**Bid Strategy and Ownership**
- Own the end to end bid process for assigned valuation opportunities from intake through submission and post bid review
- Partner with producers, valuation teams, country and market leaders, and client relationship owners to understand client needs and decision criteria
- Translate client requirements into clear bid strategies, win themes, and value propositions tailored to valuation services
- Ensure that bids reflect accurate scope, assumptions, pricing, service levels, and commercial terms
**Onshore Workflow Management**
- Manage the onshore bid workflow including intake, triage, prioritization, and assignment of tasks
- Maintain a clear view of the bid pipeline and ensure stakeholders understand deadlines, dependencies, and status
- Coordinate subject matter experts, valuation leaders, finance, legal, and operations to gather inputs and approvals
- Implement standard work, templates, and checklists specific to valuation bids to reduce rework and improve quality and speed
- Monitor workload and capacity for the onshore team and escalate resourcing needs when required
**Offshore Bid Support Coordination**
- Lead and coordinate offshore bid support teams responsible for drafting, formatting, research, and data gathering
- Provide clear written task instructions, expected service levels, and turnaround times to offshore partners
- Review and quality check work produced by offshore teams to ensure accuracy, consistency, and alignment with brand and valuation standards
- Continuously improve playbooks, templates, and training materials for offshore teams to drive efficiency and quality
**Quality, Compliance, and Governance**
- Ensure all bids comply with internal risk, legal, compliance, and brand standards, as well as client procurement requirements
- Maintain and update a central repository of approved bid content, including service descriptions, team bios, case studies, and pricing guidance for valuation work
- Lead internal reviews and approvals for complex or strategic bids, including governance with senior valuation and operational leaders
- Track and manage version control for all bid documents
**Client and Stakeholder Engagement**
- Act as a trusted partner to producers, valuation leaders, and client relationship owners on pursuit strategy and positioning
- Support or lead responses to client clarifications and follow up questions related to bids
- Coordinate and prepare materials for client presentations and orals when required
- Capture feedback from clients and internal teams after each bid and feed lessons learned into future responses
**Performance Management and Continuous Improvement**
- Track and report on key metrics such as bid volume, win rate, cycle time, margin performance, and client feedback
- Identify trends and root causes that impact win rate, pricing discipline, and operational effort
- Recommend and implement process improvements, tooling enhancements, and collaboration models for both onshore and offshore bid support
- Contribute to training and upskilling for producers and support teams on bid processes, tools, and best practices
**Other Duties**
- Perform other duties as assigned in support of client engagement, bid management, and operational excellence
**Qualifications**
- Bachelor's degree in Business, Finance, Real Estate, or related field, or equivalent experience
- Five or more years of experience in bid management, proposals, client engagement, or operations in a professional services environment
- Experience in valuation, real estate, or a related advisory business strongly preferred
- Proven track record managing complex bids with multiple stakeholders and short timelines
- Experience working with offshore or shared service teams preferred
- Strong understanding of commercial models, pricing, and margin drivers in a services or valuation business
**Skills and Competencies**
- Strong project and workflow management skills with excellent attention to detail
- Clear, concise written and verbal communication, with the ability to turn technical valuation concepts into client ready language
- Ability to build trusted relationships and influence across producers, valuation teams, finance, legal, and operations
- Comfortable working in a fast paced environment with competing priorities and frequent deadlines
- Proficiency with Microsoft Office, especially Word, PowerPoint, and Excel, and familiarity with CRM, pipeline, or engagement tracking tools
- Continuous improvement mindset with a focus on efficiency, quality, and margin discipline
**Success Measures**
- Increased bid win rate for valuation opportunities and positive client feedback on the bid experience
- Reduced bid cycle time and rework, with clear and predictable workflows for producers and support teams
- Strong alignment between bid commitments, operational delivery, and target margins
- Effective use of offshore resources with high quality, consistent bid outputs
\#Remote #RemoteLI
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 93,500.00 - $110,000.00
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ****************** or email *************************** . Please refer to the job title and job location when you contact us.
INCO: "Cushman & Wakefield"
Easy ApplyCustomer Accounts Manager
Customer service manager job in Salem, OR
Company DescriptionJobs for Humanity is partnering with Aarons to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Aarons
Job Description
We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career with purpose.
Customer Accounts Manager
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.
Skills for Success
Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments
Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
Second up to the General Manager
Build authentic customer relationships to support customers in their ownership goals and drive sales
Manage the collections process by counseling customers to gain timely lease/merchandise renewals
Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements
Contact customers who have not renewed merchandise agreements
Maintain customers contact over the phone and through home visits
Update customers information and maintain accuracy
Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals
Clean and certify merchandise in the cleaning station for all merchandise personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any other reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of college or two years of previous management experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:
Sundays off
Employee assistance program
Employee purchase program with exclusive discounts
Physical and financial well-being programs
Tuition reimbursement
Employee Business Resource Groups
401(k) plan with contribution matching
Paid time off, including vacation days, sick days, and holidays
Life and disability insurance
Medical, dental and vision insurance
Paid paternal leave
Stock purchase plans
Pay on Demand
**Benefits vary based on full- and part-time employment status.
Service Supervisor
Customer service manager job in Tangent, OR
PAPE' MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION - TANGENT, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape' Machinery, the premier capital equipment dealer in the West, is seeking a member to lead their Service team in Tangent, OR.
At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance-all designed to support you and your family.
Make a difference. Grow your career. Join the Pape' Team!
WHAT YOU'LL DO:
As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, mechanic development, dispatching of field service vehicles and customer satisfaction. Every day you will ensure that the service staff manages the work order process in a manner that produces consistency, efficiency, and maximizes customer communication. To thrive in this role, you must be a great leader, results-driven, and have a desire to create a great experience for our customers.
WHAT YOU NEED:
* Prior experience as a Mechanic, Service Writer, Service Supervisor, or Service Manager with knowledge of construction and forestry equipment, preferably John Deere.
* Prior operational experience with an understanding of budgeting, staffing, and personnel procedures.
* Computer skills, including Microsoft Office suite.
* Leadership skills and mindset.
* Ability to maintain good customer and employee relations.
Compensation: $50,000-$90,000/yr (Depending on Experience)
Why work for Pape':
* Competitive pay based on your skills, training, and experience level.
* Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
* Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
* Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
* Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
* Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory!
* Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
* Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
Service Supervisor
Customer service manager job in Tangent, OR
Job DescriptionPAPE' MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION - TANGENT, ORSERVICE SUPERVISOR:
Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape' Machinery, the premier capital equipment dealer in the West, is seeking a member to lead their Service team in Tangent, OR.
At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance-all designed to support you and your family.
Make a difference. Grow your career. Join the Pape' Team!
WHAT YOU'LL DO:
As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, mechanic development, dispatching of field service vehicles and customer satisfaction. Every day you will ensure that the service staff manages the work order process in a manner that produces consistency, efficiency, and maximizes customer communication. To thrive in this role, you must be a great leader, results-driven, and have a desire to create a great experience for our customers.
WHAT YOU NEED:
Prior experience as a Mechanic, Service Writer, Service Supervisor, or Service Manager with knowledge of construction and forestry equipment, preferably John Deere.
Prior operational experience with an understanding of budgeting, staffing, and personnel procedures.
Computer skills, including Microsoft Office suite.
Leadership skills and mindset.
Ability to maintain good customer and employee relations.
Compensation: $50,000-$90,000/yr (Depending on Experience) Why work for Pape':
Competitive pay based on your skills, training, and experience level.
Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory!
Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
Service Supervisor
Customer service manager job in Tangent, OR
PAPE' MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION - TANGENT, OR SERVICE SUPERVISOR:
Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape' Machinery, the premier capital equipment dealer in the West, is seeking a member to lead their Service team in Tangent, OR.
At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance-all designed to support you and your family.
Make a difference. Grow your career. Join the Pape' Team!
WHAT YOU'LL DO:
As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, mechanic development, dispatching of field service vehicles and customer satisfaction. Every day you will ensure that the service staff manages the work order process in a manner that produces consistency, efficiency, and maximizes customer communication. To thrive in this role, you must be a great leader, results-driven, and have a desire to create a great experience for our customers.
WHAT YOU NEED:
Prior experience as a Mechanic, Service Writer, Service Supervisor, or Service Manager with knowledge of construction and forestry equipment, preferably John Deere.
Prior operational experience with an understanding of budgeting, staffing, and personnel procedures.
Computer skills, including Microsoft Office suite.
Leadership skills and mindset.
Ability to maintain good customer and employee relations.
Compensation: $50,000-$90,000/yr (Depending on Experience) Why work for Pape':
Competitive pay based on your skills, training, and experience level.
Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory!
Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
HVAC Service Manager
Customer service manager job in Eugene, OR
Job Description
HVAC Service Manager
$90,000-$110,000/year with bonus potential up to $120,000 total compensation 120 Hours of Frontloaded PTO
If you're a strong leader who knows how to build high-performing teams, elevate technician success, and deliver world-class service, this role is for you.
At Reynolds Electric, Plumbing, Heating and Air, leadership is the foundation of great service. You'll join a company where people feel valued, supported, and proud of the work they do every day. Your guidance will help technicians grow, ensure customers receive exceptional service, and continue building a culture of professionalism and collaboration.
Why You'll Love Working Here:
At Reynolds, we're proud to have one of the most positive, professional, and team-focused cultures in the industry. Our service technicians operate like true professionals, consistently delivering high-quality work that exceeds customer expectations. As the HVAC Service Manager, you'll lead a team you can genuinely be proud of.
Our management team is fully committed to your success. You'll have the tools, training, and support to build and maintain a high-performing service department, develop your team, uphold standards, and drive results.
With nearly 65 years of reputation for quality and integrity, Reynolds is a place where you can feel proud to lead, contribute, and make a meaningful impact every day.
What You'll Do as HVAC Service Manager:
You will lead, mentor, and empower a team of service technicians to deliver best-in-class customer experiences while meeting operational and financial goals. Your role drives both team culture and business outcomes.
What You'll Do
Coach and develop your team of service technicians to meet key performance indicators, including sales conversion, average ticket, and sales per hour.
Strengthen sales capabilities through proven techniques such as option-based selling, tech-generated leads (TGLs), and maintenance-to-monetization strategies.
Build and maintain a positive, accountable, high-performing team culture that consistently exceeds customer expectations.
Conduct field visits, support technicians on complex jobs, and ensure customers feel confident and cared for.
Lead weekly service meetings and collaborate with leadership to align department goals and strategies.
Use ServiceTitan (preferred) to monitor performance, analyze data, and adjust strategies as needed.
Assist with recruiting by interviewing and selecting strong candidates to grow your team.
Oversee onboarding and ongoing technical and service training for your team.
Ensure safety compliance, adherence to processes, and accurate documentation.
What You Bring
3+ years of team leadership or management experience, preferably in a service or technical environment.
Proven ability to motivate, coach, and develop a team toward high performance.
Confident decision-maker who handles challenges with professionalism and sound judgment.
Excellent communication skills, with the ability to present clearly and follow through on commitments.
Experience driving revenue, profitability, and technician success.
Collaborative, team-first mindset and commitment to outstanding customer service.
Experience with ServiceTitan is a plus but not required.
HVAC experience and certifications (EPA 608, NATE, etc.) are helpful but not mandatory.
What You'll Get
Competitive Pay + Bonus Potential Salary range of $90,000 to $110,000 per year based on experience, with a bonus plan tied to gross profit targets. Top performers can earn up to $120,000 in total compensation.
Financial Security 401(k) with a 3% company match and $20,000 company-paid life insurance, with options to add coverage for family members.
Health & Wellness Medical, dental, and vision coverage for employees, with support for family coverage.
Frontloaded PTO + Holidays Start your role with 120 hours of paid time off, plus 7-9 paid holidays per year.
Training & Development Ongoing leadership, technical, and professional development opportunities to help you grow. You'll be part of a team that recognizes effort, celebrates achievement, and supports continuous improvement.
Join a Team You Can Be Proud Of
At Reynolds, your leadership makes a difference. You'll guide a team that respects your expertise, drive results that matter, and shape a service department that delivers excellence every day.
See why we were named one of the 100 Best Places to Work in 2024 and 2025. Apply today and take the next step in your career with a company that values your impact and growth.
Service Manager
Customer service manager job in Eugene, OR
Job DescriptionDescription:
Join the top-rated RV dealership in the nation! RV Country has been voted the People's Choice for Best RV Dealer and certified as an Amazing Workplace. With over 60 years of success and growth and 13 locations across Washington, Oregon, Nevada, Arizona, and California, we're expanding our team of over 350 professionals. At RV Country, we're more than just a dealership; we're a community dedicated to making a difference in the lives of both our customers and employees. Join us and be part of an exciting journey!
RV Country is looking for a strong committed Service Manger to create an environment which controls efficiency, internal cost, profitability and can maintain positive employee relations. This is a 100% travel position as part of our Traveling Show Team - you'll be on the road full-time representing RV Country at shows and events across the region. The Service Manager carries out responsibilities by building customer relationships, operating their department at maximum production, creating a motivating work environment and properly managing the assets of the department. This is a great opportunity if you're driven and experienced in the RV and/or Automotive field and possess the ability to be systematic and process driven.
Job Responsibilities
Lead daily operations of the service center, overseeing workflow, technician scheduling, and work order management from diagnostics through invoicing or claims.
Provide strong leadership and support for service employees, including coaching, conducting meetings, and participating in recruitment and performance reviews.
Deliver exceptional customer service by maintaining clear communication throughout the service process and upholding company service standards.
Use extensive RV product knowledge to support technicians, resolve issues, and ensure high-quality service.
Collaborate with management on continuous improvement initiatives, including safety, training, and technical updates.
Monitor customer satisfaction metrics (CSI and NPS) and implement strategies to maintain or exceed company goals.
Qualifications
Understand the service process.
Analysis/problem solving skills.
Team leadership and motivation skills to the service staff.
Demonstrate commitment to and creative thinking for continuous improvement.
High ability to multi-task.
Ability to develop and maintain a good business relationship with both external and internal customers.
Requirements:
Education and Experience
Minimum 3-5 years of experience in RV or Auto service operations
Experience in a leadership role with demonstrated ability to motivate and manage people.
High school diploma or GED required - additional business coursework preferred
Benefits
Medical, dental, and vision insurance
401K with company match
PTO
Great company culture
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, to stand and to walk. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus
Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
Kendall Ford Service Manager
Customer service manager job in Eugene, OR
Job DescriptionDescription:
Now seeking an experienced Service Manager for Kendall Ford in beautiful Eugene, Oregon! We are looking for a leader who prides themselves on developing and leading a successful team and has a proven track record in the automotive industry. Kendall Auto Group prides itself on continued commitment to excellence, growth and customer satisfaction. Come join our award winning team!
What we offer:
Competitive pay plans - Annual wages range from $180,000-$250,000!
Relocation packages
Professional Growth and leadership development training
Experienced technicians and advisors
State of the art facility
Quarterly fixed ops meetings company wide
Support from multiple dealerships and Service Managers within the Kendall family
Large loyal customer base
Medical, Dental and Vision insurance
Life Insurance
401K plan
As Service Manager you will plan, organize and control service department operations to meet dealership goals and manufacturer requirements which will include, supervise department employees, ensure company policy and procedures are followed, review and control operational expenses, and resolve customer concerns. You will be working directly with service department staff to ensure shop productivity and department growth. Additionally, you will ensure proper warranty procedures, billing and collections, and develop, supervise, and review marketing efforts for the department. A valid driver license and good driving record is required.
Who we are:
Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Eugene, OR. We have dealerships in Oregon, Washington, Idaho, Montana and Alaska. We've been selling and servicing cars in the Pacific Northwest since 1937! Our mission at Kendall is simple: To deliver an unrivaled customer experience. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us - our valued team members and clients!
Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great!
Requirements:
Qualified candidates will have prior experience as an Automotive Service Manager and a proven track record of success. Required schedule will include extended work hours when needed, at times without advanced notice.
Work is primarily performed indoors with some exposure to the outdoors; indoors work spending the majority of shift working on PCs and using telephone systems. Occasional travel to out-of-town events required. Carrying and lifting occasionally required up to 20lbs.
Custodial Services Lead Porter
Customer service manager job in Newberg, OR
George Fox University's Plant Services department is seeking an energetic, motivated and reliable Custodial Services Lead Porter to perform day-to-day building maintenance, furniture moving, stocking supplies, inventorying and inspections that are critical to the overall function, presentation and experience of the campus facilities.
About the Job:
The Custodial Services Lead Porter will be highly organized, detailed oriented, dedicated, and able to handle a variety of duties simultaneously. They will work directly with the Superintendent of Custodial Service along with employees from Plant Services and Event Services to execute an effective schedule, which will include their day-to-day routines, work timetable and the following responsibilities.
Job responsibilities include, but are not limited to:
* Ensuring that all assigned buildings are clean and ready for occupants daily by completing routine inspections and reporting the results to the Superintendent.
* Checking room reservations daily; coordinating weekend coverage as needed; report needed repairs and complete any assigned work orders.
* Supervising and working alongside other employees and or student workers daily serving as a mentor and coach providing regular feedback to encourage personal and professional growth and training.
* Monitoring the work order system assigning tasks to the team throughout the day.
* Assisting the Superintendent in setting custodial standards, standardizing cleaning methods, developing procedures for performing daily custodial tasks, and recommending equipment and supply needs to the Superintendent.
* Assisting in hiring, scheduling and training new staff as needed.
* Coordinating and assisting employees and student workers during special events as needed.
* Operating various pieces of equipment necessary to effectively perform job functions, such as a 14-foot box truck, pallet jacks, hand trucks, forklift and appliance and piano dollies.
* Performing highly detail oriented building inspections, furniture inventory and cleaning.
* Maintain custodial closets and supplies in assigned buildings; ensure custodial closets are organized, clean, stocked and uncluttered.
* Maintaining power equipment and hand tools, floor scrubbers, low and high-speed buffers, portable carpet spotters and extractors, upright vacuums and floor sweepers, portable vacuums for cleaning.
* Performing preventative maintenance checks on all equipment prior to and at the end of each use. Reports any malfunctions or safety hazards to the Superintendent.
* Adhering to all safe use practices while storing equipment. Making sure that it is clean and in a secure fashion so that it does not pose a hazard to guests and other workers.
* Remaining familiar with classroom, office and student furniture - including how to move, organize, store and build with minimal to no assistance.
* Performing periodic, scheduled inspections and inventory of student furniture, classroom furniture and equipment throughout the University.
* Planning and scheduling routine and periodic special work projects.
* Interacting with other University departments to minimize disruption.
* Inventory cleaning supplies and adhere to all safe use practices of cleaning solutions; and is consistent with established safety standards and practices.
* Adhering to all safety standards when securing the work area posting the proper safety notices prior to beginning work.
* Disinfecting and cleaning public buildings, restrooms, and sports areas daily.
* Monitoring large dumpsters for contaminants and empty small trash receptacles on the main campus.
* Delivering supplies required for contracted cleaning crews.
* Maintaining and repairing University cleaning equipment.
* Monitoring the event schedule to ensure areas are clean before and after meetings and events.
* Responding to any major spills or other cleaning emergencies as needed.
* Communicating effectively and courteously with others, including employees, students, and the public, in a spirit of teamwork, respect and customer service.
* By actions, words, and lifestyle, be a Christian role model to students, whether through casual contact or in a formal supervisory role.
* Demonstrated experience working cross culturally with respect, appreciation and humility.
* Other duties as assigned.
A day in the life of this position:
The job requires routine daily cleaning of assigned public buildings according to established procedures. This includes, but is not limited to, the disinfecting and cleaning of common areas, bathrooms, offices, and more. This employee will use multiple types of vehicles for the purpose of maintaining the trash and recycling dumpster areas, completing work orders, delivering supplies, moving furniture and taking inventory throughout the day. The employee must remain flexible as a consistent routine is not always the norm when it comes to daily duties.
We're looking for candidates who have:
* Four or more years of experience in a similar role.
* The ability to lift up to 75 pounds continuously throughout an 8-hour shift.
* The ability to work on computers to check room reservations, time sheets, email and can create and maintain spreadsheets, databases and word documents.
* Flexibility to accommodate a varied schedule and job duties along weekend availability.
* The ability to follow instructions, problem solve and prioritize tasks along with a willingness to learn new skills and processes as instructed.
* Have the capacity to work both in a team setting and independently, with a strong emphasis on being precise in their work and detail oriented.
* Flexible to changing schedules and job duties while demonstrating initiative and dependability.
* The ability to communicate effectively in English, orally and in writing, including on telephone, and to understand and follow instructions.
* A clean driving record along with the ability to provide proof of a valid driver's license and pass the University Driver Certification.
* Legal authorization to work in the United States. This position does not offer visa sponsorship; therefore, only applicants who do not require sponsorship for employment visas, now or at any point in the future, should apply.
* A commitment to the University's Theology of Racial and Ethnic Diversity.
* A desire to work with a diverse community of students and employees who represent various cultures, backgrounds, abilities, ethnicities, political views, and expressions of Christian faith.
* A personal commitment to Jesus Christ and express their Christian testimony in a church. In addition, employees agree to live in agreement with the Community Lifestyle Statement and affirm the theological commitments expressed in the Statement of Faith.
Job information:
* Hours Per Week: 40 hours (1.0 FTE)
* The typical schedule is from 8:00am to 4:30pm, Monday through Friday.
* This position requires occasional weekend shifts and the hours of work may vary from week to week depending on events scheduled at the University and the needs of the department.
* Primary Work Location: Newberg Campus
* Working Conditions: Physical requirements could include lifting more than 75 pounds and performing any activities such as balancing, bending/stooping, climbing stairs, crawling, crouching, climbing ladders, kneeling, repetitive motion or reaching above shoulder level.
* Supervisor: Superintendent of Custodial Service
George Fox University has been transforming student's lives for over 125 years. We are a Christ-centered community that prepares students spiritually, academically, and professionally to think with clarity, act with integrity, and serve with passion. Our vision is to be the Christian university of choice known for empowering students to achieve exceptional life outcomes. We put students first, with Christ at the center of our work, embracing change in order to improve. We are looking for enthusiastic candidates to join us in creating transformational experiences for our students.
Being a part of our community means a commitment to faith and to a lifestyle that is consistent with the university's mission as described in the Statement of Faith and Community Lifestyle Statement on our website.
As a Christ-centered community, George Fox University is an institution that values diversity as an essential dimension of God's design for human communities. In seeking to become a more inclusive community, we especially encourage applications from women and candidates from racial and ethnic backgrounds that are underrepresented in our community.
What is most appealing about working at George Fox University?
* Faith-friendly: Our culture is unique for higher education. At George Fox you can pursue academic excellence while integrating scriptures, praying with staff members and students at work, and helping to make an impact on the world in a way that promotes Christian values.
* Unapologetically Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God's Word.
* Live out your calling: You are able to use your God-given talents and abilities while having a profound influence on students as they deepen their relationship with Jesus Christ.
* Equip students for kingdom work: You can be a part of helping students discover their callings, at which they will be able to glorify the kingdom of God just as they have seen you do.
For your personal well-being we offer:
* A strong Christian vision and mission-led organization with opportunities for your growth and contributions.
* Wonderful Christian peers and a vibrant student population.
* A beautiful, peaceful campus environment with areas to walk and coffee shops and restaurants close by.
* Free Fitness Center membership.
* Free parking.
* Rich employee benefit package for eligible positions. Click here for more information!
Application Procedures - kindly apply only through this website
When completing the online application, please upload the following as Word or .pdf documents in the section marked Letter of Interest and Curriculum Vitae or Resume:
* Letter of Interest
* Curriculum Vitae (CV) or Resume
* Other supporting materials may be requested at a later stage of the review process.
Interested applicants are encouraged to apply immediately as review of applications will begin immediately and continue until the position is filled.
We invite you to Be Known at Oregon's largest private and nationally recognized Christian University!
This position is subject to close at any time, regardless of the date on the posting.
Have questions or need assistance with our application process? Contact ******************************
Equal Employment Opportunity Policy
The university is an equal-opportunity employer. Every employee has the right to work in surroundings free from all forms of unlawful discrimination. It is our policy to make decisions about applicants and employees without regard to sex, age, race, color, marital status, national origin, disability, veteran status, or any other status to the extent prohibited by applicable local, state, or federal law. This prohibition applies not only to the recruiting and hiring process but to all facets of the employment relationship, including promotion, pay, training, classification, performance reviews, discipline, and termination.
George Fox is owned by the Northwest Yearly Meeting of Friends Church and its mission is distinctly Christian. Employees are required to agree with and abide by the university's faith statement and its statement of community responsibilities. Within the context of this agreement and commitment, employment opportunities are otherwise available to all persons on the basis of their experience and skills.
In the recruiting process, the university may make special effort to solicit applicants from underrepresented groups. This is done as an affirmative step to increase the representation of these populations in the university's workforce to better match their availability in the labor market. Hiring decisions are based on the applicants' qualifications as they relate to the needs of the position.
Kendall Ford Service Manager
Customer service manager job in Eugene, OR
Now seeking an experienced Service Manager for Kendall Ford in beautiful Eugene, Oregon! We are looking for a leader who prides themselves on developing and leading a successful team and has a proven track record in the automotive industry. Kendall Auto Group prides itself on continued commitment to excellence, growth and customer satisfaction. Come join our award winning team!
What we offer:
Competitive compensation plans
Relocation packages
Professional Growth and leadership development training
Experienced technicians and advisors
State of the art facility
Quarterly fixed ops meetings company wide
Support from multiple dealerships and Service Managers within the Kendall family
Large loyal customer base
Medical, Dental and Vision insurance
Life Insurance
401K plan
As Service Manager you will plan, organize and control service department operations to meet dealership goals and manufacturer requirements which will include, supervise department employees, ensure company policy and procedures are followed, review and control operational expenses, and resolve customer concerns. You will be working directly with service department staff to ensure shop productivity and department growth. Additionally, you will ensure proper warranty procedures, billing and collections, and develop, supervise, and review marketing efforts for the department. A valid driver license and good driving record is required.
Who we are:
Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Eugene, OR. We have dealerships in Oregon, Washington, Idaho, Montana and Alaska. We've been selling and servicing cars in the Pacific Northwest since 1937! Our mission at Kendall is simple: To deliver an unrivaled customer experience. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us - our valued team members and clients!
Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great!
Requirements
Qualified candidates will have prior experience as an Automotive Service Manager and a proven track record of success. Required schedule will include extended work hours when needed, at times without advanced notice.
Work is primarily performed indoors with some exposure to the outdoors; indoors work spending the majority of shift working on PCs and using telephone systems. Occasional travel to out-of-town events required. Carrying and lifting occasionally required up to 20lbs.
Call Center Manager
Customer service manager job in Salem, OR
Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.
We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
Job duties include:
• Schedule and confirm appointments
• Hire, train and manage Call Center Representatives
• Answer inbound calls and make outbound calls as needed and as a training tool
• Customer Service
• Manage sales reps schedules
• Achieve weekly and monthly quotas
We have an excellent compensation package for this position that includes a salary and bonus opportunities.
Auto-ApplyZone Manager, Provider Privacy
Customer service manager job in Salem, OR
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
**Role Summary:**
The Zone Manager, Provider Privacy will provide operational oversight and leadership as well as day-to-day supervision of privacy compliance activities within assigned business zones, serving as the primary liaison between the Vice President of Privacy Analysts. This role is responsible for ensuring the consistent execution of privacy incident management, HIPAA compliance, and data protection processes across operational units. The Zone Manager will coordinate with cross-functional teams including Legal, Operations, and Security to support risk mitigation, training, and adherence to regulatory and contractual obligations.
This position requires a strong understanding of healthcare privacy regulations, exceptional organizational and analytical skills, and a commitment to fostering a culture of compliance and privacy excellence throughout the organization.
**Key Responsibilities:**
+ Supervise and mentor Privacy Analysts across assigned operational zones, ensuring accurate and timely handling of HIPAA incidents and privacy matters.
+ Review incident investigations, root cause analyses to ensure completeness, accuracy, and alignment with regulatory standards.
+ Serve as an escalation point for complex privacy incidents or high-impact cases, coordinating with Legal and the Director of Compliance on next steps.
+ Monitor privacy incident trends across zones to identify systemic risks and recommend proactive mitigation measures.
+ Ensure consistent application of policies, processes, and reporting across the zone
+ Support the development and execution of regional or functional privacy audits in partnership with the Internal Audit and Compliance teams.
+ Collaborate with business units to identify and address privacy risks in daily operations, data handling, and third-party interactions.
+ Maintain oversight of data tracking and reporting within the privacy incident management system, ensuring accuracy and completeness.
+ Assist in managing communication with customers, clinics, and, when appropriate, affected individuals and regulatory authorities.
+ Assist in implementing enterprise privacy and compliance policies within assigned zones.
+ Provide privacy-by-design and compliance-by-design guidance to operational teams.
+ Support the development and delivery of targeted privacy training programs, reinforcing compliance best practices.
+ Recommend enhancements to policies, procedures, and training based on observed trends and root cause analysis.
+ Partner closely with Operations, Customer Service, and Legal to maintain alignment on privacy and compliance initiatives.
+ Provide zone-level performance metrics and updates to the Director of Compliance for inclusion in enterprise-wide reporting.
+ Represent the Compliance team in cross-functional projects related to data protection, customer reporting, or business process improvements.
+ Travel for conferences and to meet with customers as needed, up to 30%.
**Basic Qualifications:**
+ Bachelor's degree in Health Information Management, Healthcare Administration, or a related field.
+ 6+ years of experience in healthcare compliance, privacy, or information governance.
+ Minimum 3 years of experience in a leadership, supervisory, or team management role.
+ Strong working knowledge of HIPAA, HITECH, and related state and federal privacy laws.
+ Demonstrated experience conducting or overseeing privacy incident investigations and root cause analyses.
+ Proficiency in privacy incident tracking systems and data reporting tools.
+ Excellent analytical, organizational, and communication skills.
+ Proven ability to manage multiple priorities and deadlines in a fast-paced environment.
+ Strong ethical judgment, attention to detail, and commitment to confidentiality.
+ Ability to travel up to 30%
**Desired Qualifications:**
+ Master's degree in Health Information Management, Healthcare Compliance, or a related discipline.
+ Professional certification such as CIPP/US, CHPC, CHC, or RHIA.
+ Experience in a healthcare technology or health data interoperability organization.
+ Familiarity with privacy-by-design frameworks and compliance integration in technology environments.
+ Experience collaborating with internal audit or regulatory compliance teams.
+ Demonstrated success in developing and delivering privacy training or educational materials.
+ Strong interpersonal skills with the ability to influence and build relationships across functions and levels.
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$145,000-$170,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Registration and Submission Review Services Manager
Customer service manager job in Eugene, OR
Department: SSEM Continuing and Professional Education Appointment Type and Duration: Regular, Ongoing Salary: $45,000 - $55,000; Commensurate with experience Compensation Band: OS-OA05-Fiscal Year 2024-2025 FTE: 1.0
Application Review Begins
November 14, 2024; Position open until filled
Special Instructions to Applicants
Please submit a cover letter, resume with educational and professional experience, and contact information for 3 professional references with your online application.
Department Summary
University of Oregon Continuing and Professional Education (CPE) connects UO with regional communities. Working in partnership with UO schools and colleges, selected vendors, and national credentialing associations, CPE serves the public by enabling learning outside of the traditional university setting. Participants do not have to be admitted students at the University of Oregon to participate in CPE programs. Individuals can access vibrant professional development opportunities, lifelong learning enrichment courses, and community engagement activities that serve nearly 5,000 participants annually at local continuing ed programs.
Through CPE's mission to produce or aid in the delivery of educational programs for purposes of lifelong learning and professional development, the Conference Services sub-unit provides an important resource to this mission in two ways: first, by providing specialized operational support to academic departments, individual faculty members in their hosting of on-campus events and noncredit workshops, or other auxiliary units (e.g. UO Housing); second, by providing technically-sophisticated and integrated conference management and customer service solutions to externally-facing professional associations for the administration and production of educational conferences and tradeshows (both small and large-scale: 10,000+ attendees).
Continuing and Professional Education programs are self-supported and fee-based; they do not use state dollars. CPE reports to the Division of Student Services and Enrollment Management.
Position Summary
The Registration service area within Conference Services is responsible for fulfilling the attendee registration function for all contracted events and meetings. Members of the service area deliver a full range of registration services. These services include but are not limited to web-based registration, badging, automated communication development, email/chat/phone customer service, client relations, and onsite event logistics.
The Submission Review service area within Conference Services facilitates session content management for contracted events and meetings. Members of this service area deliver a full range of content administration including, but not limited to managing online submission and review, session scheduling, speaker management, data-driven web and mobile content delivery, and onsite session logistics management.
The position of Registration and Submission Review Services Manager will have responsibilities across both service areas. The manager will function as the primary client liaison for the fulfillment of registration and session submission content-related needs across numerous events and meetings. The manager is responsible for the development of web-based registration and session submission/review forms in collaboration with the Conference Services IT department. The manager will lead project teams in the delivery of registration and speaker and/or presenter customer service, and data management. The manager will be responsible for onsite registration processes and session room logistics management, including registration area design, staff scheduling, and vendor management (e.g. Mobile Application providers, AV companies, facilities, General Service Contractors) for a variety of events and meetings. The Registration and Submission Review Services Manager has a strong facility for system thinking to support the integration of our systems with external membership databases and envisions technical solutions in collaboration with clients and IT. Candidates in this position must be able to travel 30-45 nights per year to event locations.
This position will report to the Associate Director of Conference Services. The manager serves as a lead work/oversight supervisor to students and staff and utilizes strong leadership skills to direct cross-departmental work teams in relation to specific project delivery.
Minimum Requirements
• Bachelor's Degree or equivalent education and experience in the meeting planning/events industry.
• Two years of experience in the events industry, management of database integrations, management of event logistics, and/or client representation.
Professional Competencies
• Excellent oral and written communication skills.
• Experience in team leadership and employee supervision.
• Ability to lead teams in the management of multiple tasks on varying timelines.
• Ability to navigate database systems and web-based tools.
Preferred Qualifications
• Experience leading an events team on fulfillment from project inception through onsite deployment.
• Three or more years in client representation, preferably with associations
• Experience managing suppliers.
• Meetings certification or relevant coursework.
FLSA Exempt: Yes
All offers of employment are contingent upon successful completion of a background check.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit **************************************
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************