Customer service manager jobs in Alton, TX - 126 jobs
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Customer Account Manager
Salon Manager
Regis Haircare Corporation
Customer service manager job in McAllen, TX
Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success.
Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry.
Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone.
At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975.
Minimal Qualifications:
Current cosmetology or barber license as required by state/provincial regulations
Ability to work a flexible schedule, including evenings and weekends
Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner
Ability to perform administrative tasks such as completing transactions on the computerized register, performing close-out procedures and light housekeeping duties
Physical Requirements:
Standing for sustained periods of time
Frequent lifting up to 10 pounds, occasionally up to 25 pounds
Continuous repetitive movement with fingers, hands, wrists and arms.
Continuous grasping and reaching, often above shoulder level
Ability to be exposed to various chemicals and fragrances used in performing services
Ability to observe guest's hair, including close vision, color vision and ability to adjust focus
Ability to communicate with guest regarding services offered and requested and the guest's needs and wants
$27k-42k yearly est. 5d ago
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customer relations manager
Carstar
Customer service manager job in McAllen, TX
Provide excellent customerservice, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department during the repair process, prepare files for closing and accept and secure payments.
$44k-79k yearly est. 60d+ ago
Client Manager Security
Security Director In San Diego, California
Customer service manager job in Rio Grande City, TX
Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Client Manager - Security
1+ Years' Law Enforcement Experience OR 2+ Years' Security Supervisor/Manager Experience OR 3+ Years' Security Experience
Speak, Read, and Write Fluent - Spanish
Valid Driver's License - AU Driver Policy Requirements
Allied Universal is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.
RESPONSIBILITIES:
Caring Leadership, Client Engagement, and Operational Oversight:
Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio
Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability
Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets
Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction
Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements
Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries
By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization.
QUALIFICATIONS (MUST HAVE):
Must possess one or more of the following:
Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization
Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization
High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization
Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)
Minimum of two (2) years of experience driving operational goals
Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results
Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction
Proficiency in web-based applications and computer systems, including Microsoft Office
Knowledge of safety protocols and service deliverables
Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting
Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently
Excellent oral and written communication skills
PREFERRED QUALIFICATIONS (NICE TO HAVE):
Law enforcement, military and/or contract or proprietary security services experience
Experience managing a dispersed workforce in a multi-location operation
Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
BENEFITS:
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ***********
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices.
Requisition ID 2025-1412737
$64k-108k yearly est. Auto-Apply 60d+ ago
Plant Manager- Texas
Fresh Group 3.6
Customer service manager job in McAllen, TX
Full-time Description
The Plant Manager is responsible for the overall leadership, operational performance, and scalable growth of the McAllen, Texas facility. This role is accountable for plant operations, processing efficiency, equipment reliability, cost control, people leadership, and cross-functional execution in support of Maglio Companies' growth strategy. The Plant Manager sets the tone for accountability, safety, and continuous improvement while partnering closely with Sales, Purchasing, Food Safety, and HR.
ESSENTIAL JOB RESPONSIBILITIES/FUNCTIONS:
Own day-to-day plant operations, including processing, labor planning, equipment uptime, safety, sanitation, and production flow.
Lead facility expansion and capacity growth initiatives to support increase volume and new business.
Establish and maintain efficient processing workflows that improve throughput, yield, and labor productivity.
Drive preventative maintenance, equipment reliability, and capital planning.
Ensure compliance with food safety, quality, regulatory, and customer requirements at all times.
Build, lead, and develop a high-performing leadership team across operations, maintenance and support functions.
Foster a culture of accountability, ownership, and continuous improvement on the plant floor.
Manage plant-level budgets, labor cost, yields, waste, and operating expenses.
Support customer visits, audits, and meetings as needed to strengthen relationships and drive growth.
Collaborate with Sales and Purchasing to align production plans with demand, pricing, and grower/vendor capabilities.
Ensure customer satisfaction through communication with sales, procurement and transportation teams to maximize profits, product quality and placement.
Partner with Food Safety and Quality to continuously strengthen programs and audit readiness.
Identify and execute cost-reduction opportunities without compromising safety, quality, or service.
Provide timely, accurate reporting on plant performance, KPIs, and operational risks.
Prepare the facility and leadership team for long-term growth, additional shifts, and increase complexity.
Find and cultivate growers and other vendors that meet our quality, financial, food safety and social accountability standards. Provide commodities in demand by our current customer base.
Execute transportation strategy and tactics to increase profitability and reduce costs.
Champion projects to improve internal efficiencies and provide direct benefits to our customers.
Other duties and special projects as assigned.
Requirements
QUALIFICATIONS:
Bachelor's degree in Operations, Engineering, Supply Chain, Business, or a related field; or equivalent combination of education and experience.
8+ years of experience in food, produce, or manufacturing environments.
Proven leadership experience managing supervisors and frontline teams.
Strong mechanical aptitude with experience overseeing equipment, maintenance, and plant infrastructure.
Lean manufacturing or continuous improvement experience.
Experience partnering with sales, purchasing, and quality teams in a production environment.
Financial acumen with experience managing labor, waste, and operating costs.
Bilingual, Spanish/English preferred.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may be exposed to cold and wet conditions. Occasional travel will be expected of this position.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The position must be able to lift 20lbs and use proper lifting techniques.
$85k-126k yearly est. 11d ago
Customer Service Manager
Goodwill of The San Francisco Bay 4.1
Customer service manager job in Mission, TX
Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of the San Francisco Bay. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates.
Responsibilities:
Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location.
Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area.
Conducts new goods inventory and ensures proper reporting.
Reconciles and balances all daily paperwork.
Ensures Team Members deliver excellent customerservice to donors and customers.
Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.
Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs.
Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
Transfers to different stores at any given time due to business needs.
Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards.
Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures.
Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.
May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed.
Processes complex sales transactions, including customer returns.
Collaborates with store leadership to establish clear company vision and ensure Team Member engagement.
Maintains regular and consistent in-person attendance.
Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
Provides regular mentoring, training, and coaching to develop skills of Team Members.
Plays critical role in driving company culture change efforts and change management processes.
Performs other related duties, as assigned.
Key Competencies/Enabling Attributes:
Leading Your People: Effectively engages and inspires others to become proud members of Goodwill by being a role model in every action and interaction.
Acquires and Retains Top Talent - Creates and motivates the highest quality workforce to ensure Goodwill becomes a best-in-class organization.
Fosters a Foundation of Trust - Establishes an environment of trust and respect that inspires high engagement.
Builds Diverse Partnerships - Develops strategic partnerships inside and outside the organization to support the Goodwill vision and brand.
Leading Performance: Delivers high performance results through effective decision-making, planning, and execution to exceed customer expectations.
Manages Performance and Results - Develops and executes plans that drive accountability for operational success.
Makes Sound and Timely Decisions - Models managerial courage, business acumen and discernment to make sound decisions that positively impact business results.
Surpasses Customer Expectations - Establishes an attitude and commitment to “wow” the customer.
Leading the Business: Possesses the knowledge and expertise to lead the operations, deliver results, control budget, & drive business growth.
Applies Business and Financial Reasoning - Understands how the team's performance and financials contribute to the success of the Goodwill Mission.
Acts Strategically - Develops distinctive strategies to achieve competitive advantage and translates a strategic vision into specific objectives and action plans.
Embraces Change and Innovation - Establishes an environment that anticipates and embraces change
Qualifications:
High School Diploma, GED, or equivalent work experience
One-year work experience in Retail Management, preferred
One-year customerservice experience required
Proficient in Microsoft Office Suite
Ability to pass a background check and drug screen, where applicable for position
Ability to speak and read English proficiently
Reasonable Accommodation Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Pay Range Minimum
$19.25
Working at Goodwill is more than a job-it is an opportunity for people needing a second chance in entering or re-entering the workplace to build the foundation of knowledge, skills, and experience to advance in their careers.
Our supportive employment programs provide an opportunity to learn while you earn to advance along technology, retail, warehousing and logistics, e-commerce or our Corporate Services Career Pathways program.
Full-time jobs at Goodwill SF Bay offer medical, dental & vision insurance, a retirement fund, professional development training, commuter benefits, flexible healthcare spending account, and a mental health + wellbeing employee assistance program, in addition to a positive, growth-oriented environment.
Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.
Goodwill of the San Francisco Bay is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of the San Francisco Bay at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.
For questions about your application or employment with Goodwill of the San Francisco Bay, please contact our Candidate Support Line at **************, option 5.
PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc/Goodwill of the San Francisco Bay (“GCNA/GIMV/GSFB”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV/GSFB only use company email addresses, which contain “@goodwillaz.org” or "@gimv.org” or "@sfgoodwill.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV/GSFB please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.
$19.3 hourly Auto-Apply 1d ago
Manager, Sales and Customer Service
Macy's 4.5
Customer service manager job in McAllen, TX
Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Manager, Sales & CustomerService ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customerservice. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.
What You Will Do
Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences
Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency
Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results
Manage selling support, including the stockroom, signing, equipment, and merchandising
Support other operational areas such as OMNI, Style, and Asset Protection
Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover
Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas
Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues
Work a flexible retail schedule, including days, evenings, holidays, and weekends
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
In addition to the essential duties mentioned above, other duties may be assigned
Skills You Will Need
Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team
CustomerService Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor
Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency
Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies
Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising
Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection
Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent
Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues
Communication Skills: Consistently clear and effective communicator, writer, and presenter
Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices
Who You Are
Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply.
Candidates with a High School diploma or equivalent are encouraged to apply.
3-5 years of management experience in retail
This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.
Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
May involve reaching above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Able to work a flexible schedule based on department and company needs
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - apply today!
This is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
STORES00
$110k-136k yearly est. Auto-Apply 44d ago
Customer Experience Manager
Five Below, Inc. 4.5
Customer service manager job in Harlingen, TX
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
RESPONSIBILITIES
* Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customerservice experience; ensuring that each guest has a fast, friendly check out experience.
* Responsible for leading their assigned store to achieve and maintain customerservice score goals provided by the District Manager.
* Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.
* Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
* Responsible for performing store manager duties in their absence.
* Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
* Reviews all corporate communications and reacts accordingly.
* Partners with the entire store leadership team in merchandising procedures and World Recovery.
* Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
* This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.
QUALIFICATIONS
* High School Graduate or equivalent.
* College experience preferred.
* Minimum 2 years of management experience
* Excellent verbal and written communication skills
* Ability to multi-task
* Creative thinking
* Ability to maintain composure under pressure
ESSENTIAL JOB FUNCTIONS
* Frequently operate cash register
* Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
* Frequently ascend/descend ladders in order to retrieve and put away stock
* Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
* Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
* Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
* Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
* Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
* Must be able to remain in a stationary, upright position for 80% of the time
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new
Position Type:
Hourly
Position Starting At:
$15.00
BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has ***************** email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers
$15 hourly Auto-Apply 8d ago
Customer Account Manager
Advance Auto Parts 4.2
Customer service manager job in Edinburg, TX
What is a Customer Account Manager (CAM)? At Advance Auto Parts, a Customer Account Manager (CAM) sells or oversees the selling of automotive products for repair or distribution to automotive repair shops and other commercial businesses. The CAM must be committed to inspiring our team, helping our customers succeed, and growing the business and profitability with integrity.
Key Duties and Responsibilities
* Work with District Leaders, General Managers and other key personnel to achieve all agreed upon goals for assigned accounts
* Implement new Commercial Sales programs, as well as support current programs
* Visit assigned accounts, making sales calls and developing approaches that best position products, services, or ideas; identify and meet the needs of commercial customers. Maintain database of account sales call activity, etc.
* Proactively communicate with Store Team on a regular basis to ensure that customer expectations concerning product availability, accuracy, and delivery timelines are realistic and being met
* Provide feedback and input to business partners regarding competitive information, merchandising suggestions, and other services to strengthen the market position of the company
* Partner in the development and retention of Commercial Parts Pros to support the Advance plan for internal growth and career opportunities
* Demonstrate an eagerness to be a team player and assist in other functions as assigned by Region and Area leaders and as needed, including, but not limited to: cleaning, organizing, stocking, operating POS equipment, truck loading/unloading, etc.
Essential Job Skills Necessary for Success as a CAM
* Working knowledge of Advance products and services and the ability to market those products and services to meet customer need
* Working knowledge of the APAL system, including Inventory Management and processing of Commercial account paperwork
* Working knowledge of automotive systems and traditional automotive aftermarket
* Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management
* Strong presentation and verbal and written communications skills, including ability to write reports, business correspondence and procedural manuals
* Use Microsoft software effectively (Word, Excel required - PowerPoint preferred)
* Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
* Ability to review and analyze business reports, such as profit and loss statement (P&L)
* Think strategically, analyze issues and options, and effectively manage and facilitate change
* Ability to work an assortment of days, evenings, and weekends as needed
* Ability to travel overnight occasionally
Prior Experiences that Set a CAM up for Success
* Proven sales track record with 3-5 years related selling experience.
Education
* High School diploma or general education degree (GED)
* Associate's degree or equivalent from a two-year college or technical school preferred
Certificates, Licenses, Registrations
* Must have a valid driver's license and be fleet safety certified.
* ASE certification preferred, but not required
Physical Demands
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Team Member is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The Team Member must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100
pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Team Member is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
Position is eligible for sales commission based on individual or store performance.
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$32k-39k yearly est. 15d ago
Customer Relationship Director
Hewlett Packard 4.9
Customer service manager job in McAllen, TX
Customer Relationship Director
The Customer Relationship Director directs program activities and customer relationships for multiple customers to ensure customerservice levels, key performance indicators and turn around times are maintained, company revenue and profit goals are maintained, and new business opportunities are identified. This position will be the internal champion for the customer within Teleplan.
Responsibilities/Duties:
$120k-155k yearly est. 60d+ ago
Plant Manager- Texas
Maglio Companies
Customer service manager job in McAllen, TX
The Plant Manager is responsible for the overall leadership, operational performance, and scalable growth of the McAllen, Texas facility. This role is accountable for plant operations, processing efficiency, equipment reliability, cost control, people leadership, and cross-functional execution in support of Maglio Companies' growth strategy. The Plant Manager sets the tone for accountability, safety, and continuous improvement while partnering closely with Sales, Purchasing, Food Safety, and HR.
ESSENTIAL JOB RESPONSIBILITIES/FUNCTIONS:
* Own day-to-day plant operations, including processing, labor planning, equipment uptime, safety, sanitation, and production flow.
* Lead facility expansion and capacity growth initiatives to support increase volume and new business.
* Establish and maintain efficient processing workflows that improve throughput, yield, and labor productivity.
* Drive preventative maintenance, equipment reliability, and capital planning.
* Ensure compliance with food safety, quality, regulatory, and customer requirements at all times.
* Build, lead, and develop a high-performing leadership team across operations, maintenance and support functions.
* Foster a culture of accountability, ownership, and continuous improvement on the plant floor.
* Manage plant-level budgets, labor cost, yields, waste, and operating expenses.
* Support customer visits, audits, and meetings as needed to strengthen relationships and drive growth.
* Collaborate with Sales and Purchasing to align production plans with demand, pricing, and grower/vendor capabilities.
* Ensure customer satisfaction through communication with sales, procurement and transportation teams to maximize profits, product quality and placement.
* Partner with Food Safety and Quality to continuously strengthen programs and audit readiness.
* Identify and execute cost-reduction opportunities without compromising safety, quality, or service.
* Provide timely, accurate reporting on plant performance, KPIs, and operational risks.
* Prepare the facility and leadership team for long-term growth, additional shifts, and increase complexity.
* Find and cultivate growers and other vendors that meet our quality, financial, food safety and social accountability standards. Provide commodities in demand by our current customer base.
* Execute transportation strategy and tactics to increase profitability and reduce costs.
* Champion projects to improve internal efficiencies and provide direct benefits to our customers.
* Other duties and special projects as assigned.
Requirements
QUALIFICATIONS:
* Bachelor's degree in Operations, Engineering, Supply Chain, Business, or a related field; or equivalent combination of education and experience.
* 8+ years of experience in food, produce, or manufacturing environments.
* Proven leadership experience managing supervisors and frontline teams.
* Strong mechanical aptitude with experience overseeing equipment, maintenance, and plant infrastructure.
* Lean manufacturing or continuous improvement experience.
* Experience partnering with sales, purchasing, and quality teams in a production environment.
* Financial acumen with experience managing labor, waste, and operating costs.
* Bilingual, Spanish/English preferred.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may be exposed to cold and wet conditions. Occasional travel will be expected of this position.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The position must be able to lift 20lbs and use proper lifting techniques.
$81k-127k yearly est. 12d ago
Resident Services Manager
Prospera Housing Community Services
Customer service manager job in Weslaco, TX
Full-time Description Resident ServicesManagerJOB DESCRIPTIONClassification: Non-ExemptDepartment: Resident ServicesReports To: Regional ServicesManagerRevised: 05/29/2025
About Prospera
Prospera has been empowering families since 1993 by providing safe, high-quality, affordable housing with support services to those in need. As a mission-driven, values-based nonprofit, Prospera is committed to fostering family stability and a strong sense of community by addressing individual needs. At the heart of our work are our core values: integrity, accountability, excellence, commitment, dignity, fairness, and respect. These core values are our guiding principles and shape everything we do, from how we serve our residents to how we support one another as a team. At Prospera, every team member plays a vital role in advancing our mission. We welcome passionate individuals who are ready to make a meaningful difference in the lives of others.
We value our employees by offering a competitive benefit package, including:
Hybrid work schedules available (for certain positions)
PAID Medical
Dental/Vision
Life Insurance
Eligible for 10 paid holidays + 4 restricted floating holidays
Short & long-term disability
401(k) Match
EAP - Employee Assistance Program
On-site gym (at Home Office in San Antonio)
Performance-based incentives
Training, certification, & growth opportunities
$500 Employee Referral Program
Position Summary
The Resident ServicesManager is a non-supervisory position that provides case management and outreach, conducts assessments of individuals and households, and makes referrals that address family and/or individual needs. The Resident ServicesManager is committed to providing resources, programming, and referrals directly impacting the Social Determinants of Health (SDOH).
Essential Job Duties/Responsibilities
Establish and maintain relationships with the residents of assigned property(s to be a resource for the property. Coordinate and promote activities that create a sense of community between the residents and the property.
Facilitate intake and assessment for new residents.
Meet with residents to identify barriers to self-sufficiency and assess physical, social, and economic conditions. Encourage participation in or coordinate referrals to programs focused on SDOH needs.
Develop and maintain a comprehensive network of education, training, financial and economic development, health/wellness, and other community resources as determined by program requirements and resident needs.
Conduct Family Needs Assessment surveys per organizational requirements and coordinate referral services to residents needing help.
Provide intensive informal case management as needed, focusing on case coordination and care planning with Managed Care Organizations (MCO).
Electronically document all activities, outreach, contacts, and outcomes in the applicable data management system, as required.
Develop and foster relationships with community service organizations and programs.
Work with the Property Management team to identify residents who need assistance; directly assist in completing Rent and/or Utility Assistance applications.
Advocate for residents and act as a liaison for residents when needed.
Encourage residents' self-advocacy and empowerment in meeting their social, psychological, physical, economic, and other self-sufficiency/SDOH needs.
Adhere to mandated reporting requirements when abuse, neglect, or exploitation is observed or suspected.
Facilitate and/or coordinate Adult Education programs, Youth Education programs, Health and Wellness initiatives, Community Engagement activities, and Economic Stability programs in on-site community learning centers per regulatory and/or contractual requirements.
Assess and provide input to Property and ServicesManagement Teams for property-specific budgetary needs and adhere to the annual property service budget.
Assist in creating the Bi-Annual Board of Directors reports.
Participate in team development and mandated company-wide events.
Participate in property-specific collaboration meetings, including move-ins, move-outs, property observations, upcoming events and details, team appreciation, evictions, inspections (dates and game plan), and residents' concerns (as scheduled).
Assist residents in developing and maintaining a resident council or similar organization, if applicable.
Support Communications and Fund Development by sharing resident success stories.
Manage administrative requirements of the position, including but not limited to:
a) Resident electronic files
b) Data and reporting for measurement of service outcomes
c) Other Administrative reports (i.e., board reports, financial reports)
d) Quality Assurance Standards (i.e., Scorecard)
e) NMDOH Programming Guide activities
f) Program promotions (flyers, texting, social media, etc.)
g) Community partnership agreements
h) Memorandums of Understanding
i) HUD, TDHCA, LURA, and Quality Assurance Binders
MCOs and other similar partner relationships significantly influence the success and outcomes of Resident Services. Resident ServicesManagers will work to collaborate, perform, and protect this work for Prospera so we can maintain and grow this area of influence. These projects center around SDOH, a concept and tool in which servicemanagers should be proficient and consistently improve portfolio-wide.
Punctuality, timeliness, and adherence to the specified work schedule and office hours are required. Additionally, servicesmanagers are expected to perform and complete their duties actively on a daily, weekly, and monthly basis or as otherwise directed by the regional servicesmanager.
Knowledge/Skills/Abilities - General Performance
Knowledge of service programs and educational methods.
Ability to plan and manage programs, events, and outings.
Ability to work independently and concurrently to perform multiple compliance projects.
Knowledge of computer software applications.
Ability to communicate effectively, both verbally and in writing.
Ability to execute a service plan.
Ability to establish effective working relationships with co-workers, board members, supervisors, consultants, and the general public.
Ability to produce work that consistently meets the quality requirements of accuracy, thoroughness, and effectiveness.
Ability to identify problems, organizational needs, and opportunities for change. Participate in the change proactively.
Respond positively to supervisory direction and feedback.
Strong interpersonal and leadership skills.
Ability to handle multiple tasks simultaneously with a strong attention to detail.
Computing skills, including common office programs, file systems/databases, and software.
Be team-oriented and can work independently.
Maintain professional appearance and demeanor.
Problem-solving and decision-making skills.
Supervisory Responsibilities
No supervisor responsibilities and no direct reports for this position.
Requirements
Education & Experience Required
A bachelor's degree in human services or a qualified social worker field is required.· A minimum of two (2) years of experience in the Human Services field is preferred.
Community Health Worker certification required or obtained within one year of employment.
Professional Service Coordinator Certification preferred.· Valid Class “C” Texas Driver's License required.
Communication Required
Fosters a positive work environment embracing the Mission and Core Values of Prospera (
Integrity, Accountability, Excellence, Commitment, Dignity, Fairness, and Respect
).
Physical and Mental Requirements
Able to sit and work at a computer for extended periods.· Able to stand and walk for extended periods, either indoors or outdoors.
Able to ambulate up and down stairs, walk large properties, and have physical capabilities to participate in physical activities and events such as wellness walks, summer youth camp, departmental volunteer re-building initiatives, and Food Bank distributions.
Able to stoop, kneel, bend at the waist, reach daily, and lift to 50 pounds occasionally.
Able to perform general office administrative activities: copying, filing, using the telephone and its functions, emailing, scanning, faxing, organizing, electronic scheduling, data entry, etc.
The mental work demands include regular attendance, working well with others, verbal contact with others, noise, and occasional travel by conventional means, including motor vehicle and the like, within PROSPERA's regions and other locations as required.
EEO STATEMENT:
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Salary Description $17.60 - $18.50
$54k-91k yearly est. 9d ago
Service Manager I
Lone Star National Bank 3.2
Customer service manager job in McAllen, TX
The ServiceManager I (SM) is an enthusiastic, highly motivated self-starter with a strong work ethic who is responsible for ensuring the banking center teller operation objectives are executed. The SM will participate in creating local strategies focused on maximizing exceptional accurate customerservice and productivity. The SM leads by example, acts as a coach who motivates and develops their team to achieve their full potential. The ST must possess the ability to make decisions and use independent sound judgement according to teller policies and procedures.
ESSENTIAL DUTIES
The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties, as assigned, including cross training across other departments, as necessary. In addition, incumbent may be required to rotate between banking centers, as needed.
Provides a welcoming environment and communicates professionally and effectively with customers and other members of the team
Displays passion for serving others and consistently executes exceptional quality service
Applies strong critical thinking and problem-solving skills to resolve and or identify financial solutions for new and existing customersManages all banking center teller operations, including but not limited to related teller audit, compliance, risk, sales, referrals and serviceManages the hiring, daily activities, coaching, evaluating and counseling of reporting staff
Manages the banking center's cash orders and maintains limits, authorizes payments of checks, conducts teller observations, large item reviews, Reg CC holds reviews, prepares teller schedules, ensures dual controls, conducts surprise cash audits, Savings Bonds redemptions, prepares EOM teller reports, etc.
Performs routine bank paying and receiving teller tasks, including making deposits, withdrawals, transfers, receiving loan payments, cashing checks, verifying endorsements, placing Reg CC holds, cash advances, etc.
Maintain and balance the cash drawer by accounting for cash assigned, received and disbursed
Actively contributes to help meet the banking center's goals, as well as individual sales and referral goals by cross-selling and referring the bank's products and services
Participates in job specific training and other various Bank training programs, as necessary
Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy, and ensures adherence by the respective department personnel
Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations, and ensures adherence by the respective department personnel
Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML, and ensures adherence by the respective department personnel
Performs other related duties as required and assigned
Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
High School Diploma or GED
Bachelor's degree in business, marketing or related field, preferred
An equivalent amount of experience in sales, marketing or operations may substitute the degree preference
(5) years of teller experience or (3) years of teller experience at Lone Star National Bank
Prior management experience
Equivalent leadership role experience may be substituted for management requirement
Has the ability to learn and adapt to new information and technology platforms
Proficient in using personal computers, Microsoft Word, Excel and Outlook
Bilingual in English and Spanish, required
Must be able to work flexible hours as scheduled Monday through Friday, and Saturday rotation (hours will fluctuate as business needs dictate)
ORGANIZATION
This position reports to the Banking Center Manager
This position oversees the Tellers
TRAINING REQUIREMENTS
All employees are required to attend scheduled mandatory training and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures. Failure to adhere to these requirements will be grounds for disciplinary action, including probation and possible termination.
COMMUNITY INVOLVEMENT
Lone Star National Bank's Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity. All employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve.
LSNB is an Equal Opportunity/Affirmative Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws.
Management reserves the right to change this position description at any time according to business needs.
$54k-84k yearly est. 7d ago
Manager OR - Surgical Services FT McAllen
Universal Health Services 4.4
Customer service manager job in McAllen, TX
Responsibilities Performs the primary function of a professional nurse leader under the direction of the Director of Surgical Services in assessing, planning, directing, and evaluating nursing care provided to patients and operational flow of the OR. The Manager- RN shall oversee and guide nursing employees that are under their supervision and is responsible for implementing the policies, procedures and philosophy of the hospital. Will also assist with educational activities such as annual competencies, new hire orientation, mock drills, and skills check offs. Responsible for interacting with hospital staff and/or ancillary departments regarding patient care, concerns, and conflicts by identifying and assisting in the resolutions. Responsible and accountable for maintaining performance skills. Will assist with operational throughput, organization of room and staff assignments and aiding in OR case board coordination. May on occasion work weekends, holidays, evenings, nights, and/or on an on-call status. This contains the most relevant duties and responsibilities and does not exclude other assignments not mentioned. The nurse manager will monitor the department financials on a monthly basis and will be directly responsible for the unit productivity while overseeing the timely completion of the daily schedule. Demonstrates Service Excellence at all times.
Qualifications
QUALIFICATIONS:
1. Four (4) years previous RN experience in same or similar unit(s).
2. Experience/Specialized Skills: Nursing supervisory experience required 1 - 3 years with the ability to demonstrate proper communication, problem-solving and planning skills.
3. Willingness to be cross-trained to other unit areas.
4. Clinically competent in operating room nursing
5. Ability to work well as part of a leadership team.
6. Ability to work with all levels of the organization effectively to achieve outcomes, direct others and negotiate for desired results.
7. Knowledge of regulatory compliance standards (CMS, Title 22, TJC, AORN)
8. Effective written and verbal communication skills in the English language.
9. Performs initial assessment appropriate to the patient's clinical presentation/diagnosis, care setting, age, development level, and cultural and religious orientation in a timely manner as needed.
10. Must demonstrate commitment and adherence to STHS's Compliance Program and Code of Conduct
11. Through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer.
EDUCATION / LICENSURE:
1. Registered Nurse currently licensed in the State of Texas, or part of a compact state license, or has a valid temporary RN license for the State of Texas while waiting to receive the permanent license. BSN preferred.
2. Must possess an Associate Degree, Baccalaureate Degree or Diploma from a School of Nursing or University.
3. Effective July 1, 2018: Must have a bachelor's degree in Nursing (or Bachelor's in related field) on hire or current Managers will be enrolled in a BSN program with degree completion no later than July 1, 2020; internal promotions will enroll into BSN program within 6 months of transition to Manager role.
4. Must have and maintain current certifications, according to unit specific needs. Certification must be in accordance with the curriculum of the AHA, for Healthcare Provider's Program (for any and all certifications applicable through the AHA program) - please check all that apply:
* Familiar with basic nursing performance standards as outlined in the TX Nurse Practice Act.
* Membership in related professional organization preferred.
X
BCLS/CPR
Must be current upon hire and thereafter
X
ACLS
If required in unit, nurse with a year or less of experience - obtain within 12 months of hire; nurse with over a year of experience - obtain within 6 months of hire;
or if hired with a current certification must keep current at all times
X
PALS
or
ENPC
If required in unit, nurse with a year or less of experience - obtain within 12 months of hire; nurse with over a year of experience - obtain within 6 months of hire;
or if hired with a current certification must keep current at all times
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or **************.
Pay Transparency:
To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. Salary offers may be based on key factors such as education and relate
$58k-86k yearly est. 3d ago
Operations Service Manager
Burlington Coat Factory of Pr 4.2
Customer service manager job in McAllen, TX
OverviewAre you a proven leader with a strong drive to succeed? Do you work well in a process-driven environment where organization and efficiency are critical to success? Are you an expert multitasker who would thrive in a high-energy environment?
If so, then this might be the right opportunity for you!
As an Operations ServiceManager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and CustomerService Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customerservice and the highest degree of professionalism.A Day in the LifeLead the CustomerService and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures. Provide guidance to the CustomerService Supervisors to ensure they meet customerservice expectations and there is smooth customer flow at the registers. Manage the overall execution of operations and receiving SOPS. Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory. Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store. Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning. Assist in the management of other store operations areas as needed. Communicate effectively with the District and Regional Management teams.You'll Come With3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required. Ability to lift and move boxes weighing up to 40 lbs. Experience utilizing scheduling and reporting computer software. Travel may be required from time to time.Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Compensation Range: $20.90 - $29.45
$20.9-29.5 hourly Auto-Apply 60d+ ago
Assistant Service Center Manager
Valvoline Instant Oil Change 4.2
Customer service manager job in McAllen, TX
Job Description
What You'll Do:
As an Assistant Service Center Manager (ASCM), you are the right hand of the Service Center Manager. You are
responsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant Oil
Change's (VIOC) service experience from all other providers. In addition to working on cars and taking care of our
guests, you will advise, train, and supervise hourly employees.
At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority. People of color, women, LGBTQIA+, veterans, and persons with disabilities are strongly encouraged to apply.
The perks and benefits we'll provide you*:
Competitive weekly pay
Paid on-the-job training - No previous automotive experience is required
Flexible work schedule: No late evenings or holidays
Paid time off (PTO), and holiday pay
Tuition and certification assistance and access to a FREE online university
Medical and prescription drug coverage - with Health Savings Account contributions
Dental, vision, and 401(k) savings plans - 100% match up to 5%
We promote from within - a commitment we are passionate about
Back-up Child and Elder Care
Company provided uniforms and tools
50% discount on Valvoline Instant Oil Change automotive services
*Terms and conditions apply, and benefits may differ depending on location
How you'll make a difference:
Perform oil changes and additional car maintenance services
Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center
Deliver a positive first impression to each guest with a warm and friendly greeting
Build trust and win repeat, loyal customers
Support the SCM with inventory, labor management, and financial performance of the service center
Mentor, lead, and train the team to optimize their development
Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
Become familiar with Environmental, Health & Safety compliance and other policies and procedures
What you'll need to succeed:
Six months of supervisory experience required, preferably in a retail environment
Knowledge of cash handling, facility, and safety control policies and practices
Ability to occasionally lift up to 50 pounds
Be able to stand for extended periods of time and climb stairs
Comfortable working in a non-climate-controlled environment
Have full mobility and can twist, stoop, and bend
High school diploma or equivalent
English fluency in reading, writing, and speaking
How you'll advance in your career:
At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here to learn more and
to hear from some of our ‘Vamily' members. With an award-winning training program, commitment to safety, and fair
and honest values, we're here to help you reach every milestone.
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email
*****************
to make a request for reasonable accommodation during any aspect of the recruitment and selection process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
$32k-42k yearly est. Easy Apply 4d ago
Laboratory Services Supervisor
Direct Staffing
Customer service manager job in Harlingen, TX
Responsible for daily operations and quality and quantity of work performed throughout the Histology Lab. Completes established competencies for the position within designated introductory period. Performs other related duties as assigned. Due to the nature of Laboratory Services, it may become necessary to require employees to work extended hours or other variations of the usual shift to ensure adequate care of patients and maintain service to the community.
Qualifications:
MINIMUM EDUCATION: Bachelor's Degree in a chemical, physical or biological science from an approved college or university and be a graduate of an accredited school of medical technology or equivalent.
PREFERRED EDUCATION: Graduate from a school of Histotechnology accredited by CAHEA/NAACLS or equivalent.
MINIMUM EXPERIENCE: 4 years experience in a histology laboratory or a clinical laboratory performing high complexity testing.
PREFERRED EXPERIENCE: 2 years experience in a managerial role with fiscal, regulatory and quality improvement responsibilities and 3 years managerial experience.
REQUIRED CERTIFICATIONS/LICENSURE: Histologic Technician (HT) or Histo Technologist (HTL) from American Society of Clinical Pathologist (ASCP) or equivalent
2+ to 5 years experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
$35k-60k yearly est. 60d+ ago
Salon Manager
Regis Haircare Corporation
Customer service manager job in Edinburg, TX
WHAT WE OFFER
If you're looking for an opportunity to #UnleashYourPotential as a leader and Salon Manager, you've come to the right place. Leading with style, kindness, compassion, and care puts you a cut above the rest. We might be just what you're looking for.
WHAT YOU'LL DO
You'll be the heartbeat of the salon managing all operations and providing leadership and tools for success.
Leading by example, you'll help your staff increase their clientele and the business. You will focus on the profitability of the salon and teach stylists the ins and outs of business.
You will set the example as well as provide all hair care services offered by Supercuts and ensure the highest quality is provided for each guest.
You will act as a coach and mentor to bring out the best in salon employees ensuring there is always a positive work environment.
You will hire, recruit, train, and handle conflicts and client complaints with ease and professionalism.
WE'D LOVE TO HEAR FROM YOU IF YOU MEET THESE QUALIFICATIONS
You lead by example, are customerservice at your core, and can resolve challenges with professionalism.
You know how to bring out the best in others by being the best yourself in training, developing your team, creating a positive work environment, providing guidance on business and technical competency matters, and always keeping the salon's bottom line in mind.
You have a current cosmetology or barber license as required by state/provincial regulations.
You can and want to work a flexible schedule, including evenings and weekends.
You are tech savvy and can perform administrative tasks. You may be closing out the system at the end of the day.
You need to know how to read, write, and do basic math.
You need to be available to travel to mandatory meetings and training sessions, including overnight travel.
PHYSICAL REQUIREMENTS
You need good eyesight to observe a guest's hair, including close vision, color vision and ability to adjust focus.
If you enjoy moving around and staying active you can do that here. You'll be standing, lifting, and reaching for the stars. You need to be comfortable with lifting, bending, and performing repetitive movements, occasionally lifting 10-25 lbs.
We use chemicals and fragrances in our treatments which you will smell. You must be ok with fragrances and chemicals.
DISCLAIMER:
"You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions."
$27k-42k yearly est. 5d ago
customer relations manager
Carstar
Customer service manager job in Pharr, TX
Provide excellent customerservice, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department during the repair process, prepare files for closing and accept and secure payments.
$44k-79k yearly est. 60d+ ago
Resident Services Manager
Prospera Housing Community Services
Customer service manager job in Harlingen, TX
Full-time Description Resident ServicesManagerJOB DESCRIPTIONClassification: Non-ExemptDepartment: Resident ServicesReports To: Regional ServicesManagerRevised: 05/29/2025
About Prospera
Prospera has been empowering families since 1993 by providing safe, high-quality, affordable housing with support services to those in need. As a mission-driven, values-based nonprofit, Prospera is committed to fostering family stability and a strong sense of community by addressing individual needs. At the heart of our work are our core values: integrity, accountability, excellence, commitment, dignity, fairness, and respect. These core values are our guiding principles and shape everything we do, from how we serve our residents to how we support one another as a team. At Prospera, every team member plays a vital role in advancing our mission. We welcome passionate individuals who are ready to make a meaningful difference in the lives of others.
We value our employees by offering a competitive benefit package, including:
Hybrid work schedules available (for certain positions)
PAID Medical
Dental/Vision
Life Insurance
Eligible for 10 paid holidays + 4 restricted floating holidays
Short & long-term disability
401(k) Match
EAP - Employee Assistance Program
On-site gym (at Home Office in San Antonio)
Performance-based incentives
Training, certification, & growth opportunities
$500 Employee Referral Program
Position Summary
The Resident ServicesManager is a non-supervisory position that provides case management and outreach, conducts assessments of individuals and households, and makes referrals that address family and/or individual needs. The Resident ServicesManager is committed to providing resources, programming, and referrals directly impacting the Social Determinants of Health (SDOH).
Essential Job Duties/Responsibilities
Establish and maintain relationships with the residents of assigned property(s to be a resource for the property. Coordinate and promote activities that create a sense of community between the residents and the property.
Facilitate intake and assessment for new residents.
Meet with residents to identify barriers to self-sufficiency and assess physical, social, and economic conditions. Encourage participation in or coordinate referrals to programs focused on SDOH needs.
Develop and maintain a comprehensive network of education, training, financial and economic development, health/wellness, and other community resources as determined by program requirements and resident needs.
Conduct Family Needs Assessment surveys per organizational requirements and coordinate referral services to residents needing help.
Provide intensive informal case management as needed, focusing on case coordination and care planning with Managed Care Organizations (MCO).
Electronically document all activities, outreach, contacts, and outcomes in the applicable data management system, as required.
Develop and foster relationships with community service organizations and programs.
Work with the Property Management team to identify residents who need assistance; directly assist in completing Rent and/or Utility Assistance applications.
Advocate for residents and act as a liaison for residents when needed.
Encourage residents' self-advocacy and empowerment in meeting their social, psychological, physical, economic, and other self-sufficiency/SDOH needs.
Adhere to mandated reporting requirements when abuse, neglect, or exploitation is observed or suspected.
Facilitate and/or coordinate Adult Education programs, Youth Education programs, Health and Wellness initiatives, Community Engagement activities, and Economic Stability programs in on-site community learning centers per regulatory and/or contractual requirements.
Assess and provide input to Property and ServicesManagement Teams for property-specific budgetary needs and adhere to the annual property service budget.
Assist in creating the Bi-Annual Board of Directors reports.
Participate in team development and mandated company-wide events.
Participate in property-specific collaboration meetings, including move-ins, move-outs, property observations, upcoming events and details, team appreciation, evictions, inspections (dates and game plan), and residents' concerns (as scheduled).
Assist residents in developing and maintaining a resident council or similar organization, if applicable.
Support Communications and Fund Development by sharing resident success stories.
Manage administrative requirements of the position, including but not limited to:
a) Resident electronic files
b) Data and reporting for measurement of service outcomes
c) Other Administrative reports (i.e., board reports, financial reports)
d) Quality Assurance Standards (i.e., Scorecard)
e) NMDOH Programming Guide activities
f) Program promotions (flyers, texting, social media, etc.)
g) Community partnership agreements
h) Memorandums of Understanding) HUD, TDHCA, LURA, and Quality Assurance Binders
MCOs and other similar partner relationships significantly influence the success and outcomes of Resident Services. Resident ServicesManagers will work to collaborate, perform, and protect this work for Prospera so we can maintain and grow this area of influence. These projects center around SDOH, a concept and tool in which servicemanagers should be proficient and consistently improve portfolio-wide.
Punctuality, timeliness, and adherence to the specified work schedule and office hours are required. Additionally, servicesmanagers are expected to perform and complete their duties actively on a daily, weekly, and monthly basis or as otherwise directed by the regional servicesmanager.
Knowledge/Skills/Abilities - General Performance
Knowledge of service programs and educational methods.
Ability to plan and manage programs, events, and outings.
Ability to work independently and concurrently to perform multiple compliance projects.
Knowledge of computer software applications.
Ability to communicate effectively, both verbally and in writing.
Ability to execute a service plan.
Ability to establish effective working relationships with co-workers, board members, supervisors, consultants, and the general public.
Ability to produce work that consistently meets the quality requirements of accuracy, thoroughness, and effectiveness.
Ability to identify problems, organizational needs, and opportunities for change. Participate in the change proactively.
Respond positively to supervisory direction and feedback.
Strong interpersonal and leadership skills.
Ability to handle multiple tasks simultaneously with a strong attention to detail.
Computing skills, including common office programs, file systems/databases, and software.
Be team-oriented and can work independently.
Maintain professional appearance and demeanor.
Problem-solving and decision-making skills.
Supervisory Responsibilities
No supervisor responsibilities and no direct reports for this position.
Requirements
Education & Experience Required
A bachelor's degree in human services or a qualified social worker field is required.· A minimum of two (2) years of experience in the Human Services field is preferred.
Community Health Worker certification required or obtained within one year of employment.
Professional Service Coordinator Certification preferred.· Valid Class “C” Texas Driver's License required.
Communication Required
Fosters a positive work environment embracing the Mission and Core Values of Prospera (
Integrity, Accountability, Excellence, Commitment, Dignity, Fairness, and Respect
).
Physical and Mental Requirements
Able to sit and work at a computer for extended periods.· Able to stand and walk for extended periods, either indoors or outdoors.
Able to ambulate up and down stairs, walk large properties, and have physical capabilities to participate in physical activities and events such as wellness walks, summer youth camp, departmental volunteer re-building initiatives, and Food Bank distributions.
Able to stoop, kneel, bend at the waist, reach daily, and lift to 50 pounds occasionally.
Able to perform general office administrative activities: copying, filing, using the telephone and its functions, emailing, scanning, faxing, organizing, electronic scheduling, data entry, etc.
The mental work demands include regular attendance, working well with others, verbal contact with others, noise, and occasional travel by conventional means, including motor vehicles and the like, within PROSPERA's regions and other locations as required.
EEO STATEMENT:
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Salary Description $17.60 - $18.50
$54k-91k yearly est. 9d ago
Laboratory Services Supervisor
Direct Staffing
Customer service manager job in Harlingen, TX
Responsible for daily operations and quality and quantity of work performed throughout the Histology Lab. Completes established competencies for the position within designated introductory period. Performs other related duties as assigned. Due to the nature of Laboratory Services, it may become necessary to require employees to work extended hours or other variations of the usual shift to ensure adequate care of patients and maintain service to the community.
Qualifications:
MINIMUM EDUCATION: Bachelor's Degree in a chemical, physical or biological science from an approved college or university and be a graduate of an accredited school of medical technology or equivalent.
PREFERRED EDUCATION: Graduate from a school of Histotechnology accredited by CAHEA/NAACLS or equivalent.
MINIMUM EXPERIENCE: 4 years experience in a histology laboratory or a clinical laboratory performing high complexity testing.
PREFERRED EXPERIENCE: 2 years experience in a managerial role with fiscal, regulatory and quality improvement responsibilities and 3 years managerial experience.
REQUIRED CERTIFICATIONS/LICENSURE: Histologic Technician (HT) or Histo Technologist (HTL) from American Society of Clinical Pathologist (ASCP) or equivalent
2+ to 5 years experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
How much does a customer service manager earn in Alton, TX?
The average customer service manager in Alton, TX earns between $31,000 and $100,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.
Average customer service manager salary in Alton, TX
$56,000
What are the biggest employers of Customer Service Managers in Alton, TX?
The biggest employers of Customer Service Managers in Alton, TX are: