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Client Delivery & Customer Service Director
Be Group, LLC 4.2
Customer service manager job in Horsham, PA
Our client is a premier facilities services provider delivering sophisticated facility services across North America. Their clients span healthcare, higher education, government, warehousing, and global enterprises.
We are assisting in their hiring of a Client Delivery & CustomerServices Director.
This position is on-site, in their offices in Horsham, PA.
Overview:
The Client Delivery & CustomerServices Director is a visible, hands-on leadership role responsible for onboarding, transition, and ongoing support of client accounts.
This role blends client-facing leadership, field support, operational execution, and technology-driven process management. They will serve as the conduit between Sales, Operations, Field Leadership, and the Home Office.
Responsibilities:
Own the end-to-end client delivery lifecycle for new account start-ups, transitions, and major client-driven projects.
Lead and refine a standardized client delivery playbook covering pre-launch planning, launch execution, and post-launch stabilization.
Ensure all operational readiness elements are completed on time, including staffing plans, supplies, equipment, and site-specific requirements.
Serve as the primary home office liaison supporting Field Directors, Regional Directors, and Operations Managers.
Lead and manage the Field Support function, providing oversight and influence across teams.
Actively engage with clients during onboarding to build trust, manage expectations, and ensure strong first impressions.
Identify and proactively address risks to service quality, staffing, or client satisfaction.
Oversee work orders, special projects, and client-driven initiatives, ensuring proper pricing, approvals, execution, and communication.
Partner with Finance and Operations to manage budgets related to client startups, mobilizations, travel, and project work.
Track, analyze, and report on KPIs, including startup success rates, client satisfaction, retention, and operational performance.
Serve as the internal subject-matter expert for internal and CRM systems.
Collaborate with HR and leadership to support training, onboarding, and development of field and support teams.
Qualifications & Experience:
Bachelor's degree required; advanced degree a plus.
7+ years of experience in client delivery, operations, project management, or field support roles.
Experience in service-based, multi-site, or operationally complex organizations preferred.
Proven ability to manage large-scale client start-ups, transitions, and cross-functional projects.
Strong technology acumen; experience with CRM platforms, and automation strongly preferred.
$92k-124k yearly est. 3d ago
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Operations Manager - Flow Center - Logan Township, NJ
Target 4.5
Customer service manager job in Swedesboro, NJ
The pay range is $71,000.00 - $128,000.00
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at **********************************************
About us:
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
A role in Distribution and Receive Centers means being on the very front lines of getting product to the guest as fast as possible - a critical differentiator and one of the most essential functions within Logistics. Whether it's through focusing on regional or upstream distribution centers, target.com fulfillment centers, or import warehouses, you'll have the chance to positively impact thousands of fellow team members and Target guests worldwide. There's so much good work to be done, from Distribution Center Operations, where process and problem solving drive our results, Quality Management, which influences and maintains our good name in the retail marketplace, or overall Distribution Center Productivity, where we're always analyzing and recalibrating how to best support our people, process and technology investments to support an ever evolving business.
A role as an Operations Manager provides a chance to influence with a focus on safety, leadership, excellence, self-motivation, problem-solving and teamwork. You will foster a "safety first" culture through awareness, training and accountability. You will quickly establish yourself as an engaging and inclusive leader with ownership for the team's ability to maximize its productivity, growth and development. Create a positive work environment though real-time observation and specific, constructive and actionable feedback. Working with a sense of urgency will help ensure that ensure that operational plans are executed, performance and budget goals are achieved and teams are kept informed and coordinated across functions. You'll have the autonomy to innovate with new approaches to process and method, all in the name of more efficiency and implementing future process flow optimization. Your ability to find root causes to problems will be well supported by an environment of calculated risk and testing. And your commitment to others will shine when you jump right in to help teams meet their business goals.
Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.
About you:
• Four-year degree or equivalent experience
• Demonstrated leadership ability, with the ability to engage and motivate others
• Excellent communication, interpersonal and organizational skills
• Good reasoning, conflict-management, and analytical and problem-solving skills
• Able to access all areas of the Distribution Center, including the mezzanine platforms
• Able to read and interpret necessary policies and procedures to perform updates and operate systems and other programs within the Distribution Center, for example, ability to traverse conveyor crossovers
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ********************************
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
$71k-128k yearly 1d ago
Client Services Manager
365 Health Services 4.1
Customer service manager job in Philadelphia, PA
365 Health Services is looking for an energetic, motivated, competitive leader that thrives in a team environment. The healthcare industry is one of the fastest growing sectors in the country and this opportunity puts you in the driver seat of a rapidly expanding company that is looking for their next leaders. The Client ServicesManager position is ideal for any competitive individual who is looking to challenge themselves and take their career to the next level.
Qualifications For Client ServicesManager (csm)
High integrity
Positive attitude
Excellent communication skills
Solution-oriented
Eager / Competitive
Ability to thrive and collaborate in a fast-paced environment
Bachelor's Degree, preferred
Primary Duties And Responsibilities
Develops and executes recruitment strategies to attract, screen and hire quality healthcare professionals who meet the office's immediate and projected needs
Utilizes various recruitment tools and methods to source and attract a pool of qualified and diverse candidates
Responsible for on-call duties during non-business hours and weekends as needed.
Matches and evaluates candidate skills to client and consumer needs through screening and interviewing
Completes necessary reference checks on candidate's background and work experience
Ensures candidates meet required hiring standards for 365 Health Services and applicable contracts
Negotiates salary, terms and conditions of employment with candidates
Schedules direct care workers and field staff for initial placement and ongoing assignments
Manages direct care workers and field staff while on assignment: assesses and investigates direct care worker and field staff concerns and issues, and provides performance coaching, counseling and disciplinary action when appropriate
Maintains regular contact to and develops relationships with active clients, consumers and referral sources to identify current staffing needs and requirements, projected openings, and potential new business opportunities
Ensure client, consumer and referral source expectations are understood and met while addressing and resolving concerns relating to customerservice, caregiver or field staff performance
Documents candidate, direct care worker, field staff and client correspondence and activities within the system of record
Incorporates direct care worker and field staff retention strategy into daily routine
Responsible for learning all functionalities and operations of the branch office
Adheres to and promotes company policies and procedures
Builds and cultivates relationships with industry contacts to gain industry knowledge, referrals, and business development leads
Ensures confidentiality of all consumer records and personnel files in accordance with agency and HIPAA guidelines
Ensures all services, functions, and employee practices are in accordance with Affirmative Action policies and laws
Responsible for ongoing compliance with all current federal, state and local regulations, company policies and procedures, and reimbursement guidelines
Responsible for oversight of revenue cycle management
Demonstrates a commitment to advancing 365 Health Services, LLC
Must possess the personal characteristics of professionalism and commitment to high standards with a strong work ethic, confidence, creativity, innovation, integrity and stability
Performs other duties as necessary
Benefits
Health Insurance Packages
Paid Time Off
401K
Schedule
Monday to Friday
Paid On-Call (Shifts Alternate, Responsible for Answering Calls outside of Business Hours)
Additional Compensation
Weekly Commission
Weekly On-Call Pay
Bonuses
Education
Work Location: In-person
$70k-100k yearly est. 2d ago
Client Manager - US Large Market
American Express 4.8
Customer service manager job in Trenton, NJ
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The GCS U.S. Large Enterprises Client Group manages strategic corporate payment relationships with clients, including many multi-national organizations and acquires new corporate payments customers with revenue over $300M. This Manager, Large Enterprises Client Group is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio.
**Job Responsibilities:**
+ Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCS value proposition.
+ Engage, develop and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives.
+ Maintaining detailed understanding of the customers' business, their organizational goals and objectives.
+ Attend earnings calls, review annual financial reports, 10-K, and other financial tools to help identify and analyze client growth opportunities.
+ Interface with various divisions of American Express to develop and implement customized and strategic account plans.
+ Achieve portfolio growth and retention targets.
+ Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders.
+ Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions.
+ Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth.
+ Proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients.
+ Identify and develop relationships with decision-makers within client organizations to influence program management and growth.
**Qualifications:**
+ Seeking a minimum of 5 years prior strategic relationship management and/or sales experience. Ideal skill set includes the following:
+ Must possess a sense of urgency to drive results.
+ Experience with managing complex and challenging clients.
+ Ability to foster and build new executive relationships and develop a strong web of influence within the defined client portfolio.
+ Demonstrate a deep resilience to drive results and win.
+ Entrepreneurial approach to portfolio management; able to identify opportunities and mange through sales process.
+ Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth.
+ Proven relationship management skills demonstrating a comfort level and effectiveness in seeking out and establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies
+ Demonstrate effective oral and written presentation and communication skills, with the ability to influence internal and external partners.
+ Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance.
+ Ability to effectively present products, technical solutions, and financials to clients in a strategic manner.
+ Must be able to work in a virtual environment
+ Ability to effectively influence and manage change and display solid leadership skills.
+ Sells with integrity, in alignment with compliance and internal partner business requirements.
**Qualifications**
Salary Range: $89,250.00 to $150,250.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
**Job:** Sales
**Primary Location:** United States
**Schedule** Full-time
**Req ID:** 25023645
$89.3k-150.3k yearly 4d ago
Plant Manager
ACCU Staffing 3.9
Customer service manager job in Pennsauken, NJ
Plant Manager | Manufacturing
About the Role
We are seeking an experienced Plant Manager to lead operations in a high-volume, fast-paced manufacturing environment. This is a highly visible leadership role responsible for production performance, quality, safety, and team development across multiple production lines.
What You'll Do
Lead daily plant operations, ensuring production, quality, and safety goals are met
Verify first-piece quality and maintain compliance with GMP standards
Drive continuous improvement through process optimization and team training
Manage labor, attendance, and scheduling for union and non-union teams
Partner with planning and purchasing to maintain inventory levels
Enforce safety policies and participate in safety initiatives
Leverage ERP systems to support production tracking and reporting
What We're Looking For
5-7+ years of manufacturing leadership experience
Experience managing 30+ employees in a multi-line environment
Union experience preferred
Working knowledge of ERP systems (ERP's such as AS400, HRMS, SAP, Amtech, Advancewear, Kiwi)
Strong leadership, communication, and problem-solving skills
Bilingual a plus
Able to work overtime as needed
Drug & alcohol screening and physical required
Apply now or message us directly to learn more.
$99k-156k yearly est. 4d ago
Plant Manager - Slaughter Environment
Judge Direct Placement
Customer service manager job in Hatfield, PA
Judge Direct Placement is working with a USDA manufacturer in the Hatfield-Souderton, PA area seeking a disciplined, hands-on Plant Manager. This person will lead their slaughter and primary processing facility. This is a high-stakes role that requires a leader who can balance high-volume production targets with uncompromising food safety and animal welfare standards. While candidates with a background in the meat industry is preferred, we are open to veteran operational leaders from other fast-paced manufacturing sectors who have the grit to manage a demanding, "boots-on-the-ground" environment.
Key Responsibilities
Production Leadership: Oversee the daily harvest and primary processing operations. Ensure the facility meets production targets while maintaining high product quality and yield.
Compliance & Food Safety: Serve as the primary point of contact for USDA/FSIS inspectors. Ensure the facility meets all HACCP, SSOP, and humane handling regulations to keep the plant running without interruptions.
Operational Efficiency: Monitor the bottom line by managing labor costs, reducing waste, and identifying bottlenecks in the production flow.
Team Development: Lead, hire, and train a large, diverse workforce. Foster a culture of accountability and respect in a high-turnover, physically demanding industry.
Safety & Maintenance: Enforce strict OSHA safety standards and coordinate with the maintenance team to ensure equipment is safe and downtime is minimized.
Qualifications
Proven Leadership: Extensive experience managing large teams in a fast-paced manufacturing or industrial environment. You must be a "visible" leader who spends time on the floor.
Regulatory Experience: A background working under strict government or safety oversight (Food, Pharma, or similar high-stakes industries).
Industry Experience (Preferred): Previous experience in a slaughter or meat-processing facility is highly preferred but not required for a candidate with strong operational grit.
Bilingual Skills: Ability to speak Spanish is a significant advantage for communicating with our production team.
Financial Literacy: Basic understanding of P&L, budgeting, and how labor efficiency affects plant profitability.
Resilience: Comfortable working in a facility that is cold, wet, and visceral. You must be able to lead effectively in a high-intensity environment.
$101k-141k yearly est. 4d ago
Plant Manager
Arctic Glacier Premium Ice
Customer service manager job in Aston, PA
WE ARE ARCTIC GLACIER!
Sure, we have exciting job opportunities, but being a “people first” organization we also offer competitive compensation, rewarding work, and a clear vision of doing the right thing - by our customers and employees. Our team is solution and safety oriented, going above and beyond for our customers, and in turn they get the support of the company. We pride ourselves on having a trustworthy atmosphere, where our team feels empowered to do their best.
The Plant Manager will be responsible for developing business strategies and managing operational activities in order to achieve established goals and operational objectives ensuring compliance with safety and quality standards.
This position will manage various areas of the operation such as planning, production, distribution, warehouse, quality, maintenance, safety and labor relations.
Salary - $92000 - $100,000 DOE
Job Responsibilities include but are not limited to:
Establish and manage plant operational budgets and implement actions to control day-to-day costs and achieve financial objectives.
Establish workforce and capital requirements to meet business strategies.
Develop and execute business plans and KPI's that align with corporate objectives by setting plant objectives and implementing necessary actions to attain them.
Ensure efficiency of operations by optimizing resources.
Responsible for promoting a health and safety culture by taking proactive actions and eliminating health and safety risks.
Manage continuous improvement integration and cost reduction methods.
Effectively communicate plant and distribution goals, objectives and results to various levels of the organization.
Ensure training, communication, and initiatives are effectively communicated to production employees.
Create and maintain a safe plant environment with tools, machinery and equipment is in good working order.
Work in compliance with company standards, State and Federal government regulations and food safety quality standards.
Additional duties may be assigned.
Candidate Qualifications:
5 to 10 years experience working within a manufacturing and distribution environment in a leadership role, preferably in the food industry.
Strong technical knowledge of mechanical equipment.
Must be comfortable and capable of working in an ammonia facility.
Strong leadership skills
Excellent communication skills both verbal and written.
Proficient in Microsoft Office products, including PowerPoint, Excel and Outlook.
Understanding of basic OSHA requirements.
Additional duties may be assigned.
Benefits:
All full-time Associates of Arctic Glacier are eligible for the following benefits on the 1st of the month following a full month of employment.
Medical, Dental & Vision
Prescription Plan
Vacation/PTO
401k
Short & Long Term Disability
Health Saving Account (HSA)
Flexible Savings Account (FSA)
ID Theft Coverage
Pet Insurance
CORE COMPETENCIES
Collaborative |
Our attitude makes the difference, and the results show
Reliable |
We do what we say we will do by the time we say it will be done
Solutions-Oriented |
We persevere and look for the answer, not the blame
Speed to Execution |
We work quickly to efficiently achieve our goals and objectives
Safety Oriented |
We do the right things to keep our employees,
customers, and the public safe
CORE VALUES
People First | Action | Customer Commitment | Teamwork | Trust
Arctic Glacier values a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws.
$92k-100k yearly 5d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Customer service manager job in Philadelphia, PA
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$100.5k-245k yearly 7d ago
Responsible Gaming Deputy Manager
Bet365
Customer service manager job in Marlton, NJ
At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.
We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we're breaking new ground in software innovation too, redefining what's possible for our customers worldwide.
Job Description
The Responsible Gaming department is dedicated to promoting responsible gaming practices, protecting vulnerable individuals, monitoring and mitigating risk, and ensuring compliance with regulations.
In this role, you will oversee daily operations, acting as a key point of contact for escalating complex player welfare issues. You will work closely with the Responsible Gaming Manager to oversee our comprehensive responsible gaming strategy, ensuring departmental policies align with regulations and promoting a culture of awareness and support for our customers.
Your insights and knowledge of Responsible Gaming will be vital in driving continuous improvement of our tools and processes, ensuring we remain at the forefront of player protection in the evolving US market.
The role involves flexible working hours including weekends, evenings and public holidays to cover the busy sporting calendar.
The salary range for this role is $80,000 - $90,000 annually.
Qualifications
Strong understanding of compliance, risk management, and regulatory requirements related to Responsible Gaming in the US.
Proven ability to lead and develop teams, with a focus on coaching and mentoring.
Excellent time management and organizational skills, with the ability to meet deadlines in a fast-paced environment.
Strong analytical and problem-solving skills to assess risks and propose effective solutions.
Exceptional communication and interpersonal skills, with the ability to motivate and influence team members.
Proven experience in de-escalation techniques and effectively managing situations involving vulnerability and risk.
Additional Information
Managing, coaching, and developing a team of supervisors to maximize their potential and performance in delivering customer-focused services.
Overseeing daily operations of the Responsible Gaming Support department, ensuring exceptional customerservice and compliance with standards.
Ensuring departmental policies align with US Responsible Gaming policies and compliance standards, and monitoring risks related to responsible gaming and implementing mitigation strategies.
Utilizing de-escalation techniques to effectively manage situations involving vulnerable customers, ensuring their safety and well-being while providing support.
Proposing and implementing innovative ideas to enhance processes in the Responsible Gaming Support department, focusing on improving customer interactions.
Working closely with the Responsible Gaming Support Manager to achieve departmental goals and objectives, ensuring a seamless customer experience.
Staying updated on the latest Responsible Gaming policies and regulatory requirements and sharing this knowledge with your team to enhance customerservice.
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals.
The Transaction Advisory Services ("TAS") practice is seeking an experienced Manager to join a collaborative, and growing Healthcare TAS Team that specializes in providing fully integrated transaction services. You will work as an individual contributor as well as part of a team to facilitate/lead buy-side and sell- side Financial Due Diligence engagements.
Key Responsibilities:
Lead healthcare buy-side and sell-side financial due diligence and financial analysis helping to identify key risks and potential deal breakers, assess the strengths and weaknesses of the target /client against industry benchmarks, and aid in the evaluation of the potential transaction in the context of their clients' investment / divestiture strategy.
Analyze revenue cycle performance, payer mix, reimbursement trends, provider productivity, and key operational drivers impacting transaction value.
Manage multiple transaction engagement teams, ensuring high-quality deliverables, clear communication, and adherence to deadlines.
Prepare or oversee the preparation of detailed Key Findings Reports, Databooks, and financial presentations that summarize findings, proposed adjustments, and deal considerations.
Mentor and develop staff through training, performance feedback, and "on-the-job" engagement coaching.
Stay current on healthcare market and regulatory trends, and accounting standards impacting transaction activity.
Lead meetings and conference calls with client and target company management and serve as a secondary point of contact for client personnel with respect to day-to-day execution matters.
Work closely with clients, investment banks, PE investors, attorneys and other key stakeholders.
Work in collaboration with other EisnerAmper Health Care Industry service teams that provide outsourced finance, strategic advisory, audit, tax, and other advisory services to health care payors and providers
Participate in building and maintaining client relationships and other business development opportunities within the healthcare ecosystem, including but not limited to authoring Thought Leadership articles, attending transaction-focused business conferences, and being an active contributor to priority client relationship teams.
Basic Qualifications:
6+ years of healthcare audit and/or financial due diligence experience at a major accounting firm with 2+ years of supervisory experience.
Experience in providing audit or consulting services to healthcare investors, providers and payors.
Bachelor's or Master's degree in Accounting or Business Administration
Preferred Qualifications:
Certified Public Accountant (CPA) or in the process of successfully completing CPA certification
Strong technical knowledge of US GAAP (revenue recognition under ASC 606, leases under ASC 842, accounting for business combinations and accrual basis of accounting)
High proficiency in Excel and PowerPoint
Knowledge in Power BI and/or similar financial modeling analytical tools
Excellent interpersonal and team building skills
Proficient written and oral communication skills
Strong project management skills and ability to multi-task on several simultaneous transactions
Strong organizational skills
Flexibility to work as both a team member and as an individual contributor
Ability to thrive and be effective in fast-paced settings
EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state or local law.
About our Transaction Advisory Services Team:
The TAS Practice assists financial and strategic investors and lenders in connection with evaluating complex acquisition and divestiture transactions. Our professionals have decades of experience advising clients in every aspect of the transaction, from pre-LOI stage through closing. We are looking for professionals in selected geographic and functional markets to add to the continued growth and expansion of our TAS practice.
Our "startup mentality," backed by the institutional knowledge and established reputation of the firm, enables us to be flexible and always evaluate what can take our team and clients to the next level. Whether it's a new internal process, digital platform, or service offering, we believe that innovative ideas come from all levels and every employee should have the opportunity to make an impact on the business, our clients, and their careers.
About EisnerAmper:
EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,500 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow.
Our clients are enterprises as diverse as sophisticated financial institutions, PE firms, start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by attorneys, financial professionals, bankers, and investors who serve these clients.
Should you need any accommodations to complete this application please email:
#LI- Remote
#LI- Hybrid
#LI- LH1
Preferred Location:Dallas
For NYC and California, the expected salary range for this position is between
85000
and
150000
The range for the position in other geographies may vary based on market differences.The actual compensation will be determined based on experience and other factors permitted by law.
$94k-125k yearly est. 2d ago
Production Area Manager
Medix™ 4.5
Customer service manager job in Collegeville, PA
The main objective of this role is to oversee both direct and indirect labor employees within a specific manufacturing process area. You will manage company resources, including personnel, equipment, and materials, while working closely with Engineering, Quality, and Maintenance teams to meet work schedules and fulfill customer requirements efficiently and cost-effectively. The Area Manager is fully responsible for S, Q, D, I, P metrics across multiple departments and shifts.
Job Responsibilities:
â—Ź Provide direction to resolve technical and production-related issues, ensuring weekly schedules meet or exceed Company and Customer expectations.
â—Ź Maintain appropriate staffing levels to achieve budgeted performance.
â—Ź Monitor product or line alignment with the master production schedule and material planning to meet production goals.
â—Ź Track departmental performance measures, ensure goals are met, and develop/implement corrective or preventive actions as needed.
â—Ź Ensure work orders are closed in Oracle with accurate data.
â—Ź Supervise associates to foster a safe work environment and a self-directed team approach, including setting and executing strategic safety initiatives annually.
â—Ź Continuously communicate with Plant management regarding production, facility, and associate achievements or concerns.
â—Ź Identify, arrange, and/or provide training to ensure a safe, efficient, quality work environment, focusing on continuous improvement through Lean manufacturing principles.
â—Ź Facilitate communication, coordination, and conflict resolution within and among work groups.
â—Ź Provide leadership to Associates in all areas, including hiring, performance
management, coaching, counseling, and corrective actions.
â—Ź Lead continuous improvement activities within the area, including approving and sponsoring projects, managing CAPEX requirements and CER submissions, and overseeing a productivity pipeline of projects.
â—Ź Promote an atmosphere of diversity, open communication, and trust, offering opportunities for training and growth.
â—Ź Remain flexible to business needs and perform other functions as required.
$43k-65k yearly est. 1d ago
Steel Detailing Manager
Novax Recruitment Group
Customer service manager job in Ivyland, PA
🏗️ Structural Detailing Manager
📍 Philadelphia,
PA
| đź’°
$90,000-$120,000 + Benefits
| đź•’
Full-Time, On-Site
About the Role
You'll oversee drawings, models, and CNC files for major structural and misc. steel projects - ensuring accuracy, manufacturability, and on-time delivery.
Key Responsibilities
Lead and mentor detailing staff
Review drawings/specs for accuracy
Coordinate with engineering & production
Manage workloads, revisions, and RFIs
Ensure AISC compliance and quality control
Requirements
âś… 5+ years in structural steel or detailing
âś… AutoCAD or DraftSight (SolidWorks a plus)
âś… Strong fabrication and blueprint knowledge
âś… Leadership & communication skills
Benefits
$90K-$120K + Medical, Dental, Vision, 401(k)
Paid holidays & vacation
Tight-knit, growth-focused team
$90k-120k yearly 2d ago
Manager, Fulfillment & Customer Operations
Essendant 4.7
Customer service manager job in Phoenixville, PA
Essendant is a purpose-driven company that reaches beyond business goals to define its success within commerce today. We support our associates, customers and communities - our core values and guiding principles shape what we aspire to do. Integrity, Collaboration, Customer-Centric, Embrace and Drive Change are our core values that serve as the foundation of our pathway to success. Diversity, Equity & Inclusion, Giving Back, Associate Safety, and Accountability are our guiding principles that motivate us to focus on creating a safe and rewarding experience. Essendant is a leader in supporting the supply chain industry and has been in business for 100 years to deliver the best practices for our customers and associates. Join us at Essendant, the better way to commerce.
Operations Manager
Schedule: 8:00am-6:00pm (varies)
Major Responsibilities
* Serve as the primary operational expert for EFS workflows, customer requirements, and service level expectations.
* Serve as a liaison with the corporate EFS team to support customer relationships, ensuring alignment between client needs and organizational and operational objectives.
* Assist in the development and execution of project plans for onboarding new business, ensuring seamless integration into existing operations.
* Partners with all members of the facility Leadership Team to foster a culture of continuous improvement and high performance.
* Achieves productivity, process and quality goals for areas of responsibility. Identifies and removes barriers to achieving departmental goals.
* Ensures adequate staffing levels according to the departments' workload. Coordinates necessary staffing changes across departments based on projected volume.
* Perform other related duties and special projects as assigned.
Skills/Knowledge Required
* Excellent interpersonal and leadership skills.
* Excellent written and verbal communication skills.
* Strong planning, change management and organizational skills.
* Demonstrate ability to solve problems, achieve results and foster strong customerservice orientation.
* High degree of initiative, team building and dedication to effective positive change.
* Strong computer skills.
* Ability to travel up to 10%
Education and Experience
* Bachelor's degree in business, Logistics or related discipline preferred.
* Minimum five years of job-related experience required.
Salary Range: $85,000-$115,000 plus bonus
Benefits:
* Health benefits (Medical, Dental, Vision)
* 401k with matching
* Company Holidays
* Overtime Pay for hourly employees
* Paid Vacation, Floating Holidays, and Sick Time
* Maternity and Parental leave benefits
* Employee discount
* Tuition Reimbursement
* Employee Assistance Program
Essendant drives to be inclusive and celebrates diversity by starting with our associates. We are an Equal Employment Opportunity employer that is committed to building a diverse and inclusive environment. We strongly encourage candidates to apply for opportunities, even if you do not believe you meet every one of the qualifications described. At Essendant we are building an elevated community by creating a safe and supportive work environment. We prohibit discrimination and harassment of any kind, including or based on age, race, color, disability, ancestry, religion, sex, gender identity or expression, sexual orientation, pregnancy, marital status, national origin, protected veteran status, or any other characteristic protected by federal, state, or local laws. People are what drives our company. We are one team with endless possibilities. We are Essendant.
$85k-115k yearly 50d ago
Customer Service Manager (Philadelphia, PA)
Philips Healthcare 4.7
Customer service manager job in Philadelphia, PA
Job TitleCustomer ServiceManager (Philadelphia, PA) Job Description
The CustomerServiceManager Defines and implements service operations strategies, ensuring alignment with corporate objectives and driving excellence in service delivery across all business units.
Your role:
Provides inputs towards the development of advanced, scalable operational frameworks for new service offerings, ensuring these frameworks are integrated seamlessly with existing systems and can support future growth.
Drives transformational changes in service operations by enforcing our service delivery plan that address complex operational challenges and deliver significant improvements in efficiency and effectiveness.
Establishes and enforces rigorous standards for quality, compliance, and regulatory adherence across all service operations, ensuring that all processes meet the highest legal and operational requirements.
Supports strategic account planning by contributing service insights and identifying new opportunities to enhance customer experience.
Manage daily reports, run daily service team meetings, and attend hospital environment of care meetings.
You're the right fit if:
You've acquired 2+ years of experience in medical device service operations or biomedical engineering
Your skills include experience working with or supporting Diagnostic Imaging or large healthcare systems.
You have a Bachelor's OR Minimum 1+ years of experience with Master's in areas such as Service Delivery, Service Operations or equivalent.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
You've demonstrated experience managing cross-functional projects involving multiple stakeholders and departments.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is a field based role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.
Philips Transparency Details
The pay range for this position in PA is $88,000 to $140,000
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Philadelphia, PA.
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
$88k-140k yearly Auto-Apply 44d ago
SY - Customer Service Supervisor
GAT 3.8
Customer service manager job in Philadelphia, PA
GAT is seeking dynamic individuals to join its team of aviation professionals.
Classification: Variable Hour, Non-Exempt
Job Summary: CustomerService Supervisor is responsible for supervising all functions of the airline customerservice operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities.
Job Responsibilities:
Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
Responsible for equipment and ensuring its safe and efficient operating status;
Confer with other supervisors and managers to coordinate activities with other departments;
Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
Ability to comply with attendance/tardiness standards.
Able to perform under pressure and within fixed time constraints
Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
Ensure crews are being briefed before flights on positions to take and how flight will work
Other duties as assigned
Requirements:
Strong understanding of Airline CustomerService
Experience in the Airport Ground Handling business.
Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel
Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc).
A proven track record in supervising a business unit.
Experience in operational planning and resource allocation.
Working knowledge of GSE maintenance issues.
Experience and understanding of commercial issues in aviation.
Must have a High School diploma, GED
Must be at least 18 years of age
Capable of processing information in a timely manner
Must have and maintain a Valid Driver's License
Able to proficiently speak, read, and write in English
Basic computer literacy
Previous ramp or airline experience
Must successfully complete all training requirements and maintain certifications throughout employment
Must clear an FBI fingerprint background check
Must successfully complete all required training
Physical Requirements:
Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
Must be physically fit to perform the duties of the job
Willing to work outside in all types of weather conditions with exposure to loud noises
Specific Working Hours
Must be able and flexible to work variable shifts, weekends, and holidays
Specific shifts to be determined
Must be able to work extended hours on short notice during non-routine operations
GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.
GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.
$30k-48k yearly est. 10d ago
Market Area Manager - Harrisburg North, PA
Credit Acceptance 4.5
Customer service manager job in Philadelphia, PA
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work!
Outside Sales- Market Area Manager | Dealer Relationships
About this Position:
Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required.
Credit Acceptance offers our team members in the sales department:
Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market
Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance
Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more
Progressive career opportunities as demonstrated by our record of promoting internally
Flexibility to set your own schedule and manage your own territory, ideal for self-starters
A dedicated support system including structured and continued training
Work-life balance with generous PTO beginning on day 1
Who We Are Looking For:
We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits:
Motivation to succeed and achieve goals
Drive to continuously improve oneself and their customers
Demonstrated sales successes with an established track record of achievement and progression
Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset
From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds:
Account Managers
Account Executives
District Sales & Sales Managers
Field Sales & Territory Managers
Area Managers
Business Development
Business Managers
Finance & Insurance (F&I) Managers
Responsibilities:
As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include:
Prospecting automotive dealerships to enhance business development outcomes
Account management & client services to build a strategic and consultative relationship with customers
Running a territory with entrepreneurial drive and dedication similar to a small business owner
Qualifications:
Minimum travel of 80% in the market
Proven track record of success in a competitive sales environment
Bachelor's degree or equivalent work experience
A valid driver's license, insurance and registration
Occasional overnight travel, less than 10%
Preferred:
Knowledge or experience in auto finance or retail operations of automobile dealerships
Existing relationships with dealers in the defined territory
Targeted Compensation: $111,450 Base Salary + Monthly Uncapped Commission
#LI - Remote
INDSAMP
#zip
Benefits
Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
Remain compliant with our policies processes and legal guidelines
All other duties as assigned
Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.
$22k-30k yearly est. 2d ago
Customer Service for FASTSIGNS
Fastsigns 4.1
Customer service manager job in Exton, PA
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth, and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS CustomerService Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person, and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long-term clients. This job pays $17.50 per hour plus commissions on your sales that help give you control of what you can earn. It is also a Monday- Friday job giving you nights and weekends to relax and enjoy!!! Also, do not if you have prior experience in signs because we will train you on everything.
The sign industry is ever-changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customerservice in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn, and has the ability to build relationships. Great listening skills, documentation, and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans, and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $17.50 - $20.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$17.5-20 hourly Auto-Apply 60d+ ago
Senior Customer Operations Manager
The Hertz Corporation 4.3
Customer service manager job in Philadelphia, PA
The **Senior Customer Operations Manager** focuses on the front-of-the-house processes, customerservice, and maximizing revenue as a leader on the Customer Operations team. The Senior Customer Operations Manager oversees a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Senior Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations.
The salary range for this position is $65,000.00 annually
**What You'll Do:**
+ Oversee Customer Operations Managers and other customer operations employees
+ Manage daily customer operations, fleet availability, and revenue generation for the assigned function
+ Lead and support processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
+ Resolve customer issues, ensuring a positive customer experience
+ Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
+ Constantly champion productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
+ Actively engage in effective communication plans focused on building employee engagement in order to achieve business results
+ Conduct performance evaluations that are timely and constructive, where applicable
+ Participate in the recruiting process, as required
+ Provide management with various updates and indicators as requested
+ Remain current on all administrative duties according to company policy
**What We're Looking For:**
+ 1-3 years' experience in CustomerService or Operations; Car Rental, Hospitality or Tourism experience preferred
+ High School Diploma required, Bachelor's Degree preferred
+ Moderate proficiency in Microsoft Office Suite
+ Ability to collaborate with internal and external stakeholders across multiple functions and locations
+ Ability to influence
+ Flexible and adaptable; ability to work effectively in ambiguous situations
+ Excellent verbal and written communication skills
+ Results driven, ability to make decisions and help solve problems
+ Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team.
+ Ability to drive process and organizational change.
+ Ability to motivate teams and keep a positive attitude in a fast-paced environment.
+ Ability to work under minimal supervision with a goal-oriented mindset.
+ Ability to see the big picture and leverage critical thinking and decision-making skills.
+ Excellent organization, time management, delegation, and prioritization skills.
+ Courageous leadership and accountability.
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$65k yearly 60d+ ago
Hourly Customer Service/Bar Manager
JK Hospitality Dba Golden Corral
Customer service manager job in Bensalem, PA
As Hospitality Manager, you are responsible for creating a spirit of hospitality in the Front-of-the-House through creating a warm and positive environment. Your responsibilities include but not limited:-Leading our seating, hosting efforts-In-House Marketing-Cash Control -Alcohol Control -Over CustomerService Experience Individual must be able to stand/walk at a fast pace for several hours at a time. Nights and Weekends Required. Compensation: $15.00 - $18.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Golden Corral Corporate.
$15-18 hourly Auto-Apply 60d+ ago
Customer Operations Manager
Philadelphia International Airport
Customer service manager job in Philadelphia, PA
The Customer Operations Manager focuses on the front-of-the-house processes, customerservice, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
The salary range for this position is $60,000.00 annually
What You'll Do:
* Responsible for daily customer operations and revenue generation for their assigned function
* Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
* Resolves customer issues, ensuring a positive customer experience
* Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
* Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
* Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
* Conducts performance evaluations that are timely and constructive, where applicable
* Participates in the recruiting process, as required
* Provides management with various updates and indicators as requested
* Remains current on all administrative duties according to company policy
What We're Looking For:
* 1-3 years' experience in CustomerService or Operations. Car Rental, Hospitality or Tourism experience preferred.
* High School Diploma required, Bachelor's Degree preferred
* Moderate proficiency in Microsoft Office Suite
* Ability to collaborate with internal and external stakeholders
* Flexible and adaptable; ability to work effectively in ambiguous situations
* Excellent verbal and written communication skills
* Ability to address and resolve customerservice challenges
* Results driven, ability to make decisions and help solve problems
* Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
* Ability to drive process and organizational change
* Ability to influence
* Ability to motivate teams and keep a positive attitude in a fast-paced environment
* Ability to work under minimal supervision with a goal-oriented mindset
* Ability to see the big picture and leverage critical thinking and decision-making skills
* Excellent organization, time management, delegation, and prioritization skills.
* Courageous leadership and accountability
What You'll Get:
* Up to 40% off the base rate of any standard Hertz Rental
* Paid Time Off
* Medical, Dental & Vision plan options
* Retirement programs, including 401(k) employer matching
* Paid Parental Leave & Adoption Assistance
* Employee Assistance Program for employees & family
* Educational Reimbursement & Discounts
* Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
* Perks & Discounts -Theme Park Tickets, Gym Discounts & more
How much does a customer service manager earn in Camden, NJ?
The average customer service manager in Camden, NJ earns between $44,000 and $143,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.
Average customer service manager salary in Camden, NJ
$79,000
What are the biggest employers of Customer Service Managers in Camden, NJ?
The biggest employers of Customer Service Managers in Camden, NJ are: