Customer service manager jobs in The Villages, FL - 534 jobs

Security Operations Manager - Miami-Dade County Nation Security is seeking an experienced and driven Security Operations Manager to lead and oversee security operations across multiple client sites in the Miami-Dade area. This is a key leadership role responsible for operational performance, compliance, client satisfaction, and team development. The ideal candidate leads from the front, holds high standards, and consistently delivers professional, reliable, and safe security services. Key Responsibilities Operations & Team Leadership Oversee day-to-day operations across assigned client sites to ensure consistent, high-quality service delivery Recruit, onboard, train, and evaluate security personnel Manage employee relations, coaching, and disciplinary actions in a professional and timely manner Set clear performance expectations and provide ongoing guidance to supervisors and officers Client Relationship Management Serve as the primary point of contact for assigned clients Build and maintain strong, long-term client relationships through regular communication and site visits Conduct service reviews and address concerns proactively to exceed client expectations Compliance & Risk Management Ensure all personnel maintain required licenses, certifications, and clearances Monitor compliance with company policies, client contracts, and applicable regulations Conduct site audits, inspections, and risk assessments Lead incident investigations and coordinate responses with internal teams and external partners Reporting & Administration Prepare operational reports, including staffing, incident activity, and billing documentation Support safety initiatives, corrective actions, and risk mitigation plans Evaluate staffing levels and deploy personnel strategically to meet operational and budget objectives Continuous Improvement Stay current on industry trends, technology, and best practices Identify opportunities to improve efficiency, service quality, and operational performance Contribute to the development and refinement of internal policies, procedures, and training programs Qualifications Experience Minimum of 5 years of operations or security management experience, preferably within the private security industry Licensing & Eligibility Valid Florida Security License or equivalent certification Authorized to work in the United States Ability to pass a comprehensive background check Skills & Competencies Strong leadership and team-building capabilities Excellent communication, organization, and customer service skills Ability to manage multiple priorities in a fast-paced environment Proficiency with scheduling systems, reporting platforms, and incident documentation tools Why Join Nation Security Flexible scheduling that supports work-life balance Professional, team-oriented work environment Clear opportunities for growth and advancement A company known for integrity, reliability, and high standards Nation Security is an Equal Opportunity Employer committed to diversity, inclusion, and providing a workplace where every team member can succeed. Apply Today Take the next step in your career with Nation Security and play a vital role in protecting people, property, and peace of mind throughout your community.

City Wide Facility Solutions Orlando is a management company specializing in janitorial and building maintenance services tailored to meet the unique needs of commercial businesses. By providing dedicated Facility Solutions Managers (FSMs) as single points of contact, City Wide handles vendor management, quality control, and problem-solving, ensuring client satisfaction and operational efficiency. The company partners with skilled service providers to deliver specialized and consistent results. Acting as an extension of the client's management team, City Wide ensures clean and safe facilities while enabling businesses to focus on their core priorities. Role Description This is a full-time on-site role for a Night Manager located in The Villages, FL and surrounding counties. The Night Manager will oversee the quality and reliability of facility services during evening hours, ensuring the execution of janitorial and maintenance tasks. Responsibilities include managing service providers, conducting facility inspections, addressing client needs, providing operational support, and ensuring compliance with established service standards. The Night Manager plays a crucial role in maintaining high-quality service delivery for clients. Qualifications Skills in vendor management, task delegation, and overseeing operations Experience in conducting quality control inspections and resolving client concerns Strong communication, problem-solving, and organizational skills Knowledge of janitorial services, safety protocols, and compliance standards Proven ability to work effectively during night shifts in a fast-paced environment Proficiency in basic computer skills and reporting systems Previous experience in facility management or a related field is highly valuable High school diploma or equivalent; additional training or certifications in facility management is a plus

Director of Customs House Brokerage (Licensed) is responsible for overseeing U.S. Customs compliance and related actions and procedures of both our corporate offices and surrounding branches as well as Business Development in CHB services for the organization. Director of Customs House Brokerage (CHB) responsibilities and essential job functions include, but are not limited to the following: Responsible for the profitability and performance of the CHB Division Principal corporate license holder for the business responsible to U.S. Customs and Border Protection Responsible for developing and overseeing a diverse portfolio of solutions that address areas of trade compliance for companies seeking to import or export their products Oversee the full compliance and U.S. Customs regulations for all branches Manages the custom entry team and consulting team Manages processes for auditing clients' documentation, and customs entries Expand our customer base to ensure continuous growth in revenue by way of customer spend and margin Maintenance of existing compliance procedures and review for any improvements or changes Increase service offerings through business development and prospecting potential clients Motivate others by example and encourage their development by setting a positive example and productive work environment that fosters learning Implementation and training of any customs software or updates to any compliance systems Primary point of contact for customs and other regulatory agencies Qualification, Knowledge, Skills, and Abilities: Bachelor's Degree in related field of study preferred Practicing U.S. Customs Broker License Required Minimum of 5-7 years of Customs regulations, Customs clearance, and Customs brokerage Minimum of 5-7 years of management experience supervising teams in multiple branches Demonstrated knowledge of Title 19 CFR, Harmonized Tariff Schedule, and ACE Entry Summary Business Rules and process Document Demonstrated record of success in performing in an environment of change, maintaining effectiveness while managing multiple and shifting priorities The ability to communicate clearly and persuasively via email, verbally, and in presentations, tailoring your messaging to the appropriate level of audience Excels in high stress situations with Senior and C-level executives with the ability to not only present clearly but also effectively overcome objections with skillful persuasion using data-driven negotiation and tact Strong organizational skills with ability to manage deadlines and prioritize workload, and make adjustments to meet business needs Ability to work in a blended role of operations and sales in an office environment Manages complex transactional or emotional customer situations promptly and professionally meeting commitments for service and assistance Ability to communicate complex concepts in easy-to-understand terminology Contributes to building a positive team spirit and puts success of team above own interests Ability to read, write, and speak English fluently Ability to travel to meet the demands of training and customer expectations Industry expert in international freight forwarding focused on high volume accounts Proficient in Cargowise Software System Proficient in Microsoft Office Suite

Branch Manager We are looking for committed leaders interested in refining their leadership skills to launch a career in healthcare with a multistate practice. Successful hires have included high end retail, hospitality, and other customer service backgrounds. Direct support from organizational leadership will help you cultivate the skills to successfully manage a practice independently. This is a unique opportunity to build a career in healthcare operations management with no healthcare experience required. Serenity Healthcare's proven clinical model, leading to 130% growth year over year, will be shared with you as you are trained and mentored to quickly advance your career. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking an Branch Manager for our Lake Mary office. Your primary responsibility will be to own the metrics that allow patients to take back their lives. Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people. Benefits Superior Operations Management training in the healthcare industry Accelerated healthcare career growth - rapid advancement opportunities Healthcare premiums paid at 90% by Serenity (Medical, Dental, Vision) and 401K 20 days off annually (10 PTO days and 10 Holidays) Employee access to Serenity's treatment options Responsibilities Lead team to provide exceptional patient experience and outcomes Conduct daily operations including staff scheduling, office administration, and performance management. Take ownership of team, office and patient outcomes Understand and connect patients with Serenity's treatment options Provide support for 1 to 3 providers Train and educate new provider assistants Qualifications High School Diploma/ GED. Strong customer service mindset. 3 years of management or leadership experience Excellent verbal and written communication, and basic math skills. Well-versed in de-escalation skills and ability to connect with individuals. About Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare. Learn More About Us About Serenity Healthcare Serenity's Provided Services Meet our Patients

Are you on the lookout for an entry-level job that lets you unleash your customer service skills to the fullest? Come join us at Munn's Air Conditioning & Heating in Fruitland Park, FL as a full-time Customer Service Rep - Call Center Associate to see not only yourself but also your career soar! WHAT'S IN STORE FOR OUR CUSTOMER SERVICE REP - CALL CENTER ASSOCIATE? In this entry-level customer care position, you start earning a competitive wage of $14 per hour and after 60 days you'll receive health, dental, vision, life, long- and short-term disability, critical illness, and accident insurance as well as First Stop Health, a 401(k), paid time off (PTO), 6 paid holidays per year, paid birthdays off, and bereavement pay! WHAT'S NEEDED FROM THIS ENTRY-LEVEL CUSTOMER CARE JOB? You're vital in maintaining our customers' happiness and satisfaction with their services! Monday through Friday from 8 AM to 5 PM, you answer phone calls with your upbeat, positive attitude and proactively solve any issues or concerns that arise. You also book appointments while educating customers on any services they might need. Finally - you have an entry-level job that you love and our clients have a representative that they can count on! WHAT REQUIREMENTS MAKE YOU THE PERFECT FIT? High school diploma OR equivalent Basic computer skills Reliable transportation Scheduling experience is a plus but not required for this entry-level customer care position. WHY BE EXCITED TO JOIN MUNN'S AIR CONDITIONING & HEATING? Whether homeowners are dealing with cold or sweltering temperatures, they know to call Munn's. Established in 1964, our premier heating and air conditioning company delivers fantastic service at a fair price. Our commitment to properly training employees, investing in state-of-the-art technology, and producing only quality work has led us to become the leading HVAC service company in the area. We are proud to help local homeowners with all of their heating/cooling needs, living up to our motto of "Consider It Done". We owe our decades of success to the talented team members who have supported our business along the way. All our employees receive on-going training and participate in employee development programs to grow their skills. On top of a friendly work environment, we also offer our team competitive compensation and excellent benefits. Don't just blow hot air; join us and build a career you can be proud of as part of a family-owned business for 60+ years. We hope you join us and become our essential Customer Service Rep - Call Center Associate! Location: 34731

🔍 What we're looking for: Humata Health Inc. is seeking a dynamic and results-driven Customer Success Manager (CSM) to join our team. As a CSM, you will play a pivotal role in ensuring the success and satisfaction of our healthcare customers by serving as their trusted advisor and advocate. You will guide customers through their journey with Humata Health, driving adoption, retention, and overall satisfaction while promoting long-term partnerships. 📍Location: Hybrid - Orlando, Florida, US or Remote, US ✅ Responsibilities Independently manage customer relationship, set project direction, develop key deliverables, escalate risks, and influence stakeholders Oversee the customer lifecycle, ensuring smooth transitions from implementation to day-to-day operations. Establish a trusted advisor relationship through acting as a consultant as well as a solution engineer Develop and execute success plans tailored to customers' strategic goals and operational workflows. Collaborate with internal teams, including Growth, Product Development, and SME's, to align solutions with customer needs Track and analyze key metrics related to Humata's performance and to inform proactive strategies. Provide insights on industry best practices and leverage analytics to demonstrate value and ROI. Build and deliver tailored reports and presentations with stakeholders of all levels - mainly related to front-end revenue cycle operations 🛠 Role Requirements Bachelor's degree in Business, Economics, Healthcare Administration, or a related field. 5+ years of experience in a customer success, or consulting role, preferably in healthcare or technology Familiarity with healthcare operations, prior authorization, or revenue cycle workflow optimization is required Experience working in small teams where both strategic thinking and tactical execution are required daily Proven ability to build and maintain relationships with stakeholders at all levels, including executives and operational teams Exceptional communication and presentation skills, with a talent for tailoring messaging to diverse audiences. Proficient in PowerBI and data analytics Strong analytical mindset with experience in tracking and interpreting key performance indicators (KPIs). ⭐Preferred Experience & Skills: Demonstrate ability to work effectively in small team environments and early-stage companies Proactive problem-solver who thrives in a fast-paced environment Skilled in conflict resolution and adept at navigating complex challenges Experienced in denials management with advanced ability to analyze data, trend denial activity over time, and generate insights related to our Humata solution Willingness to travel as required (up to 30%). Interview Stages: Initial phone screen with HR Hiring manager interview Stakeholder interview Case study & roundtable Reference checks Offer 🚀 Why Join Humata Health? Impactful Work: Contribute to innovative solutions that improve healthcare efficiency and patient outcomes Remote Flexibility: Enjoy working remotely while being part of a collaborative team, with access to our new office in Winter Park, FL Competitive Compensation: Enjoy competitive base compensation, equity through our Employee Stock Option Plan, and bonus-eligible roles Comprehensive Benefits: Full benefits package including unlimited PTO and 401k program with employer match Growth Opportunities: Advance your career in a fast-paced, high-impact environment with ample professional development Inclusive Culture: Join a diverse workplace where your ideas and contributions are valued - Pay Transparency Humata Health will provide pay transparency information upon application to those in qualifying jurisdictions. Our salary ranges are based on competitive pay for our company's size and industry. They are one part of the total compensation package that may also include equity, variable compensation, and benefits. Individual pay decisions are ultimately based on several factors, including qualifications, experience level, skillset, geography, and balancing internal equity. - Humata Health is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. - Join us in our mission to transform healthcare while building a life that works in harmony both in and outside the office.

Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience. RESPONSIBILITIES: Caring Leadership, Client Engagement, and Operational Oversight: Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization. QUALIFICATIONS (MUST HAVE): Must possess one or more of the following: Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events) Minimum of two (2) years of experience driving operational goals Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction Proficiency in web-based applications and computer systems, including Microsoft Office Knowledge of safety protocols and service deliverables Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently Excellent oral and written communication skills PREFERRED QUALIFICATIONS (NICE TO HAVE): Law enforcement, military and/or contract or proprietary security services experience Experience managing a dispersed workforce in a multi-location operation Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1492794

Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount

Job Function: Supervise and manage customer service operations, including utility billing, business tax receipts, collections, service cut-offs, and cashier functions. Responsibilities include handling in-person, telephone, and written customer communications; resolving customer inquiries, concerns, and complaints; and researching billing issues to make account adjustments as needed. Maintain accurate records related to customer service, utility billing, meter readings, and cash receipts. Oversee overall productivity and efficiency of the customer service division. Work independently while collaborating with department heads to address unusual or complex issues. Career Path: Essential Duties: Plan lay-out, assign and supervise the work of subordinates engaged in customer service, utility billing, meter reading and cashier area. Responsible for monitoring all code files for the entire utility billing information system, and verifying accuracy of utility rates and rate changes. Interpret, explain and implement administrative policy to personnel in the Customer Service Department. Responsible for training and cross-training new and existing employees on all aspects of their duties. Available by telephone after normal working hours and weekends for reconnection authorization and all customer service problems. Responsible for working directly with all utility departments. Resolves billing complaints and makes adjustment when warranted or takes other appropriate action. Reviews and approves disconnection for non-payment lists. Discusses delinquent accounts with customers and arranges special payment plans when necessary. Reviews and approves all billing adjustment over $50.00. Ability to assist in any area of department as needed. Responsible for making sound business decisions to minimize loss of utility revenue. Extensive knowledge of utility systems and computer software. Performs other related functions as assigned. Knowledge, Skills, and Abilities: Must be bondable. Must have Prior Utility experience. Knowledge of the ERP software system. Knowledge and understanding of coding, rates, rate structures, city codes, policies and ordinances. Extensive knowledge of utility billing/information system. Knowledge of all position of the customer service division. Ability to plan, organize, lay-out, supervise and review the work of employees engaged in varied operations to secure efficient results. Ability to communicate effectively, both verbally and in writing. Ability to assist with any position in customer service division. Ability to establish and maintain effective working relationships with customers, city officials, employees and others dealt with in the course of work. Ability to apply departmental rules and regulations to specific customers' problems and requests and make fair and firm decisions immediately. Ability to keep records and to assemble and organize data. Ability to express self clearly and concisely both orally and in writing. Ability to deal courteously and tactfully with the public on the telephone and in person. Must be fluent in English. Knowledge of customer service concepts, cash control, utility billing and account collections. Ability to keep records, assemble, organize and prepare reports. Ability to establish and maintain effective working relationships with customers, city officials, employees and others dealt with in the course of work. Ability to make fair and firm decisions immediately. Knowledge of general office practices and procedures. Excellent computer skills. Possess Clerical skills and office procedures. Required Qualifications: High School graduate with a minimum of two (2) year's college with an AA Degree, including major courses in business accounting or an equivalent combination of education and experience, as determined by the Director of Finance, may be considered. Must possess a valid state Florida Driver's License. Complete the required National Incident Management System (NIMS) training within six (6) months of completion of probationary period. Essential Physical Skills: Ability to talk by means of spoken words. Acceptable eyesight (with or without corrections). Acceptable hearing (with or with hearing aid). Able to lift and /and or carry weights of five (5) to ten (10) lbs. Able to sit most of the time. Able to stand for extended periods of time. Able to exert up to five (5) lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be physically able to operate a variety of office machines and equipment including computer systems and components, copier, multi-line telephone, calculator, general office equipment, and two-way radio. Environmental Conditions: Works inside in an office environment. (Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability.) Note: Job Descriptions are only intended to present a descriptive summary of the range of duties and responsibilities associated with specified positions. Therefore, specifications may not include all duties performed by individuals within a classification. In addition, specifications are intended to outline the minimum qualifications necessary for entry into the class and do not necessarily convey the qualifications of incumbents within the position. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS. The City of Mount Dora is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Mount Dora will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Mount Dora is a drug-free, smoke-free, EOE.

Job Description What you'll be doing: The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance. You will be responsible for engaging with customers, addressing their needs, educating them about our service offerings, and ensuring a seamless and positive interaction. Your goal is to create an exceptional experience that promotes customer satisfaction, loyalty, and repeat business while maximizing the conversion of retail customers into El Car Wash members. Greet customers warmly and provide assistance during their purchase decisions and throughout their store experience. Address customer inquiries, concerns, and complaints professionally and promptly. Provide detailed information on car wash services, memberships, and promotions. Educate customers about the benefits of various service options and upsell where appropriate. Achieve sales targets and contribute to the overall revenue goals of the car wash. Ensure a clean, safe, and welcoming environment for customers. Assist with the daily operation of the car wash, including managing transactions and handling card payments. Perform routine maintenance checks and ensure equipment is functioning correctly. Collaborate with team members to ensure efficient operations and high service standards. Build and maintain strong relationships with customers to encourage repeat business. Collect and communicate customer feedback to pinpoint areas for improvement and enhance service quality. Additionally, log client issues within Micrologic to ensure they are addressed effectively. Follow up with customers as needed to resolve issues or address concerns. Work collaboratively with team members to ensure high service standards and efficient operations. Contribute to a positive team environment and support colleagues in achieving common goals. Full Service (If applicable) Manage cash transactions accurately, making changes as needed and ensuring compliance with company policies. Maintain an organized and efficient cashier area Ensure a clean, safe, and welcoming environment, including the cleanliness of the lobby and bathrooms What you'll bring to the team: Strong interpersonal and communication skills, with the ability to engage and build rapport with customers. Proven ability to meet or exceed sales goals and drive customer satisfaction. Excellent problem-solving skills and the ability to handle customer complaints with professionalism. Detail-oriented with a strong commitment to providing exceptional service. Ability to work flexible hours, including evenings, weekends, and holidays. Able to stand for extended periods and work outdoors in various weather conditions, including rain, snow, and sun. Basic computer skills and familiarity with point-of-sale systems. COMPETENCIES Communication Product Knowledge Customer Centric Approach Technical Skills Problem- Solving El Car Wash Benefits: Full Comprehensive Benefits 401K Retirement Savings Plan with a 4% Match! FREE Money!! On-the-Job Training and Career GROWTH Pet Insurance Work-Life Balance Mental Health Days Paid Time Off Maternity Leave Paternity Leave Tuition Reimbursement Neurodivergent Hiring Program FREE Car Washes! A little bit about us: Founded in 2011 and proudly headquartered in Miami, El Car Wash is Florida's #1 express car wash and we're just getting started. At EL, we're not just washing cars. We're transforming the car wash experience. With state-of-the-art technology, eco-friendly practices, and an unmatched customer experience, El Car Wash is setting a whole new standard. Our unlimited wash programs, customer-first amenities, and innovative services make us a destination, not just a stop. At El Car Wash, our people drive our success. We're passionate about creating a fantastic work environment, empowering neurodivergent individuals, supporting our Veterans, and giving back to the communities we call home. From partnerships with the Florida Panthers and Detroit Lions, to collaborations with Baptist Health, AdventHealth, and Zoo Miami, we're committed to making a difference- both on and off the road. Join a team that's fast-growing, community-driven, and committed to excellence. Your career is about to shine! El Car Wash is an Equal Opportunity Employer

Keep Comfortable Away From Your Comfort Zone Yellowstone Local is proud to represent Lane Electronics & Alarm Systems Inc., an industry leader in low-voltage security and life safety solutions. If you're a hands-on leader who knows how to run schedules, guide technicians, and take ownership of service operations, Lane Electronics is ready for you to step in and lead. What's in it for You? Pay: $60,000 - $80,000 annually, depending on experience Full-time schedule: Monday through Friday On-call availability for emergency service needs Company vehicle provided Health, dental, and vision insurance 401(k) retirement plan Paid vacation, holidays, and sick time Positive work environment with a team-first culture Why You'll Love It Here Trusted by Central Florida clients for over 30 years Family-owned with a people-first culture and hands-on leadership Work closely with a skilled team of technicians and office staff You will play a direct role in shaping service performance and technician success Stable company with strong client relationships and consistent project flow A leadership role where your voice, ideas, and impact matter every day Your New Role As the Low Voltage Service Manager (Fire Alarm & Security) at Lane Electronics, you will oversee the day-to-day operations of the service department. You will manage technician scheduling, support field performance, handle customer service escalations, and help coordinate installation and maintenance timelines. This position is based out of Winter Park, FL. Oversee technician schedules and daily service coordination Lead and support technicians on fire alarm and low-voltage projects Respond to customer inquiries and ensure satisfaction with service quality Assist with troubleshooting, planning, and field support when needed Maintain accurate service records and job documentation Collaborate with leadership to improve workflow and efficiency Help drive training, accountability, and overall technician performance Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience. Minimum 5 years of experience in low-voltage service Prior experience leading or mentoring a technician team Strong organizational and communication skills Ability to manage schedules, customer expectations, and field operations Knowledge of fire alarm, security, access control, or video surveillance systems Familiarity with job tracking or service scheduling tools Valid driver's license and ability to meet company driving standards Must meet any required state or industry licensing and compliance criteria Lane Electronics & Alarm Systems Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red

About the Role: As a Wedding Event Services Manager, you will play a crucial role in creating magical and memorable wedding experiences for couples. You will be responsible for planning, coordinating, and executing custom wedding events, ensuring every detail aligns with the couple's vision. This role is essential in maintaining Disney's reputation for exceptional service and creating unforgettable moments for our guests. This is a full-time position. The Wedding Event Services Manager will report to the Sales & Services Director - Weddings. Responsibilities: In this role, you will manage up to 50-60 weddings per year, working closely with couples to bring their dream weddings to life. You will present creative ideas, manage expectations, and provide detailed information in a well-organized manner. Your ability to juggle multiple clients and tasks simultaneously is crucial, as is your proficiency in event sales and services software. This role is vital in ensuring all financial aspects are handled accurately and efficiently, contributing to the overall success of Disney Experiences. Plan, coordinate, and execute custom wedding events for up to 50-60 couples per year. Present creative ideas and detailed information to couples in a concise, well-organized manner. Manage multiple clients simultaneously, handling a high volume of emails, appointments, and meetings. Ensure all details are accurately entered into Disney Sales and Services Lightyear System. Collect all payments before the event and ensure final billing is accurate. Develop and maintain positive working relationships with Cast Members, clients, and operating areas. Deliver exceptional guest service with speed and accuracy. Handle conflict resolution and demonstrate strong negotiating and influencing abilities. Required Qualifications: At least three years of experience planning and executing events within a high-volume environment. Proficiency in a Windows environment. Availability for weekends, nights, and holidays, based on wedding schedules. Strong written and verbal communication skills, including effective listening and phone etiquette. Ability to develop and maintain positive working relationships with Cast Members, clients, and operating areas. Focus on delivering exceptional guest service with speed and accuracy. Strong organizational skills with attention to detail and the ability to handle multiple priorities. Conflict resolution skills. Strong negotiating and influencing abilities. Preferred Qualifications: Knowledge and experience in the wedding industry. Proficiency in event sales and services software. Required Education: Bachelor's Degree or equivalent Additional Information: Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at **************************************** #LI-TF1 #DXMedia Job Posting Segment: Commercial Strategy Job Posting Primary Business: Disney Destinations Sales Solutions (WDW) Primary Job Posting Category: Gathering Services Employment Type: Full time Primary City, State, Region, Postal Code: Celebration, FL, USA Alternate City, State, Region, Postal Code: Date Posted: 2026-01-16

Store - ORL-ALTAMONTE SPRINGS, FLDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym. Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Takes Initiative in identifying ways to enhance the member experience. Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns. Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates. Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members. Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes. Ensure members feel heard and valued, maintaining an open line of communication. Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service. Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience. Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making. Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners. Qualifications: Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry. Excellent communication (written and verbal), problem-solving, and interpersonal skills. Ability to multitask and thrive in a fast-paced, customer-facing environment. Strong organizational skills and attention to detail. Proficiency with fitness management software, social media platforms, and Microsoft Office Suite. Knowledge of fitness industry operations, including membership management and billing processes. Requirements: Must successfully pass background check. Must Obtain a CPR certification within 30 days of employment. * Must attend EōS Ethos and Customer Service Training within 30 days of employment. * Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. Hourly Pay Range $18 - $20 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.

Takes Patient information, verifying demographics Provides service and information by answering questions; offering assistance, going the extra mile. Maintains call center database, under HIPAA Laws, updating contact log, working with integrity it's a requirement Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Job Type: Full-time Salary: $13.00 to $16.00 /hour

About the Role: As a Wedding Event Services Manager, you will play a crucial role in creating magical and memorable wedding experiences for couples. You will be responsible for planning, coordinating, and executing custom wedding events, ensuring every detail aligns with the couple's vision. This role is essential in maintaining Disney's reputation for exceptional service and creating unforgettable moments for our guests. This is a full-time position. The Wedding Event Services Manager will report to the Sales & Services Director - Weddings. Responsibilities: In this role, you will manage up to 50-60 weddings per year, working closely with couples to bring their dream weddings to life. You will present creative ideas, manage expectations, and provide detailed information in a well-organized manner. Your ability to juggle multiple clients and tasks simultaneously is crucial, as is your proficiency in event sales and services software. This role is vital in ensuring all financial aspects are handled accurately and efficiently, contributing to the overall success of Disney Experiences. Plan, coordinate, and execute custom wedding events for up to 50-60 couples per year. Present creative ideas and detailed information to couples in a concise, well-organized manner. Manage multiple clients simultaneously, handling a high volume of emails, appointments, and meetings. Ensure all details are accurately entered into Disney Sales and Services Lightyear System. Collect all payments before the event and ensure final billing is accurate. Develop and maintain positive working relationships with Cast Members, clients, and operating areas. Deliver exceptional guest service with speed and accuracy. Handle conflict resolution and demonstrate strong negotiating and influencing abilities. Required Qualifications: At least three years of experience planning and executing events within a high-volume environment. Proficiency in a Windows environment. Availability for weekends, nights, and holidays, based on wedding schedules. Strong written and verbal communication skills, including effective listening and phone etiquette. Ability to develop and maintain positive working relationships with Cast Members, clients, and operating areas. Focus on delivering exceptional guest service with speed and accuracy. Strong organizational skills with attention to detail and the ability to handle multiple priorities. Conflict resolution skills. Strong negotiating and influencing abilities. Preferred Qualifications: Knowledge and experience in the wedding industry. Proficiency in event sales and services software. Required Education: Bachelor's Degree or equivalent Additional Information: Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at **************************************** #LI-TF1 #DXMedia

$55,000 - $68,750yr Zone Manager Our Vision: To become the leading Home Décor retailer. Our Mission: Enable everyone to affordably make their house a home. The Zone Manager (ZM) position is accountable for all visual merchandising and conditioning aspects of the business at the store level and executes the Company's business objectives, ensures customer satisfaction, and maximizes sales. The ZM leads and manages the Zone Lead team to maintain a neat, clean, and safe store, provide an inviting and engaging environment for our customers to shop and our team members to enjoy work. The ZM achieves success by providing problem-solving resources, managing staff, and working collaboratively with the Store Director. Key Roles & Responsibilities: The Zone Manager (ZM) is responsible for building, coaching, and maintaining a store team to meet At Home's Vision, Mission, Values, and business objectives while following all Company processes and policies. The ZM will recruit, interview, and hire team members to ensure a positive customer experience while ensuring all new hires are properly trained and developed as a team member. The ZM serves as a role model and coach in all areas as it relates to Customer and Team Member experiences. The ZM coaches drive performance, set goals and, where appropriate, take follow-up action with team members, including performance support plans, performance improvement, and corrective actions. The Zone Manager makes employment decisions for Zone Lead team members, including decisions relating to hiring, compensation, promotions, transfers, releases, disciplinary actions, and addressing Team Member concerns. The ZM coordinates directly with the Store Director to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, timely and accurate payroll processing, meeting labor model standards, customer interaction standards, and business metrics. The ZM makes recommendations about whether additional labor, such as team member overtime or additional coverage, may be necessary. The Zone Manager reviews, analyzes, and communicates to Team Members the store financial and business data from the store scorecard including sales and expenses; develops and executes budgets, financial plans, and strategies to maximize sales and profits. The ZM oversees Task Management by planning, directing, and scheduling team members for their shifts and tasks on a daily and weekly basis and validating completion of all tasks in a timely manner. The ZM adjusts the schedule as needed based on operational needs/objectives. The Zone Manager oversees and leads all aspects of the visual merchandising team for the store by planning and leading the transitions, reinventions, product assortment changes, and resets while at the same time ensuring visual integrity, a neat/clean, organized environment, and inspiring guests to discover ideas and solutions through compelling visual merchandising. The ZM leads the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. Develops and leads regular meetings/huddles with team members on these subjects. The ZM leverages daily interactions and team huddles to communicate and teach/train visual priorities and creation of visual moments that support the customer experience. The ZM ensures the maintenance of a neat, clean, organized backroom sign storage area ensuring the store is always up to date with current signing tools and signing fixtures. All other duties are based on business needs. Open Availability Qualifications & Competencies: At least 18 years old. High School Diploma/Equivalent; College degree preferred. At least 3 years of Management/Leadership experience or equivalent At Home experience. At least 3 years of direct responsibility of leading 10 or more people in multiple departments or equivalent At Home experience. At least 1 year of experience direct/indirect familiarity or responsibility for annual revenue, operating budget, or profit & loss dollars of at least $5 million. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. Proficiency within Microsoft Office (Word, Excel) Communicates clearly and concisely with excellent verbal, written, and comprehension skills. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business. #LI-PP1

$55,000 - $68,750yr Zone Manager Our Vision: To become the leading Home Décor retailer. Our Mission: Enable everyone to affordably make their house a home. The Zone Manager (ZM) position is accountable for all visual merchandising and conditioning aspects of the business at the store level and executes the Company's business objectives, ensures customer satisfaction, and maximizes sales. The ZM leads and manages the Zone Lead team to maintain a neat, clean, and safe store, provide an inviting and engaging environment for our customers to shop and our team members to enjoy work. The ZM achieves success by providing problem-solving resources, managing staff, and working collaboratively with the Store Director. Key Roles & Responsibilities: The Zone Manager (ZM) is responsible for building, coaching, and maintaining a store team to meet At Home's Vision, Mission, Values, and business objectives while following all Company processes and policies. The ZM will recruit, interview, and hire team members to ensure a positive customer experience while ensuring all new hires are properly trained and developed as a team member. The ZM serves as a role model and coach in all areas as it relates to Customer and Team Member experiences. The ZM coaches drive performance, set goals and, where appropriate, take follow-up action with team members, including performance support plans, performance improvement, and corrective actions. The Zone Manager makes employment decisions for Zone Lead team members, including decisions relating to hiring, compensation, promotions, transfers, releases, disciplinary actions, and addressing Team Member concerns. The ZM coordinates directly with the Store Director to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, timely and accurate payroll processing, meeting labor model standards, customer interaction standards, and business metrics. The ZM makes recommendations about whether additional labor, such as team member overtime or additional coverage, may be necessary. The Zone Manager reviews, analyzes, and communicates to Team Members the store financial and business data from the store scorecard including sales and expenses; develops and executes budgets, financial plans, and strategies to maximize sales and profits. The ZM oversees Task Management by planning, directing, and scheduling team members for their shifts and tasks on a daily and weekly basis and validating completion of all tasks in a timely manner. The ZM adjusts the schedule as needed based on operational needs/objectives. The Zone Manager oversees and leads all aspects of the visual merchandising team for the store by planning and leading the transitions, reinventions, product assortment changes, and resets while at the same time ensuring visual integrity, a neat/clean, organized environment, and inspiring guests to discover ideas and solutions through compelling visual merchandising. The ZM leads the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. Develops and leads regular meetings/huddles with team members on these subjects. The ZM leverages daily interactions and team huddles to communicate and teach/train visual priorities and creation of visual moments that support the customer experience. The ZM ensures the maintenance of a neat, clean, organized backroom sign storage area ensuring the store is always up to date with current signing tools and signing fixtures. All other duties are based on business needs. Open Availability Qualifications & Competencies: At least 18 years old. High School Diploma/Equivalent; College degree preferred. At least 3 years of Management/Leadership experience or equivalent At Home experience. At least 3 years of direct responsibility of leading 10 or more people in multiple departments or equivalent At Home experience. At least 1 year of experience direct/indirect familiarity or responsibility for annual revenue, operating budget, or profit & loss dollars of at least $5 million. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. Proficiency within Microsoft Office (Word, Excel) Communicates clearly and concisely with excellent verbal, written, and comprehension skills. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business. #LI-PP1

Join our Team! Competitive rates, great benefits and exclusive Disney perks. At Springs Foods Services, our mission is to provide an exceptional dining experience that celebrates the vibrant cultural blend of Spanish, Mexican, and Southwest American cuisines. As an Operating Participant at Disney's Coronado Springs Resort, we strive to create a culinary oasis where guests can immerse themselves in a world of flavors, artistry, and Disney's legendary hospitality. We are dedicated to creating memorable dining experiences that capture the spirit of Disney's Coronado Springs Resort, seamlessly blending culinary excellence with a commitment to cultural authenticity and exceptional guest service. As the Service Ambassador Supervisor, you will play a pivotal role in ensuring exceptional guest experiences and maintaining high service standards. It will be your responsibility to oversee and lead a team of cast members providing an immediate, courteous and friendly interaction(s) to every guest entering the outlet(s), using the SPOTLIGHT model as a foundation as part of our Excellence in Service philosophy. SPOTLIGHT is our guiding principle that outlines our service to our Guests, focused on Service excellence, Professionalism, Ownership, Teamwork, Learning, Innovation, Guest focus, Happiness, Trust.