Customer service manager jobs in Tuckahoe, VA - 632 jobs

Senior Service Operations Manager - HVAC | Mechanical | Electrical | Plumbing ColonialWebb is seeking a results-driven Service Senior Operations Manager to lead operational performance, financial success, and customer satisfaction within our Service Department. This leadership role oversees hiring, performance management, and team development while ensuring the highest standards of service delivery across HVAC, electrical, and plumbing systems. This is a high-impact leadership opportunity for a motivated professional ready to take ownership of service operations, drive performance, and contribute to business growth. Key Responsibilities Lead, mentor, and manage service teams to drive operational excellence and customer satisfaction. Address and resolve customer service issues, implementing solutions to ensure long-term success. Guide monthly Customer Care Meetings and ensure follow-up on all commitments. Partner with sales and account management teams to support contract renewals, pricing strategies, and proposal development. Collaborate with Accounts Receivable to support collections and ensure compliance with policies. Oversee execution of maintenance agreements, service projects, and quoted work to meet or exceed estimates. Monitor team performance, budgets, manpower, vehicles, and tools to optimize efficiency. Participate in business planning, budget creation, and forecasting to achieve financial goals. Drive continuous improvement in quality control, safety, and operational processes. Support business development by promoting all company service lines and assisting with major proposals. Qualifications Strong knowledge of HVAC systems with working knowledge of electrical and plumbing trades. Bachelor's or Associate's degree in Business Administration, Management, or related field (preferred) OR 10+ years of direct industry experience. Minimum of 5 years supervisory experience leading teams in a service operations environment. Proven success in operational leadership, financial management, and customer relationship management.

The Role You Will Play: In this pivotal leadership role, you will oversee all sales and operations for a high-performing distribution branch and the talented associates who make it thrive. You'll have full P&L responsibility and the autonomy to lead the business as an owner - driving strategy, profitability, and culture. This branch is a well-established, high-volume operation with a tenured team known for professionalism, integrity, and execution. You'll lead all key divisions, including outside sales, inside sales, warehouse and logistics, operations, drivers, and administrative support. What You'll Do: Lead day-to-day sales and operations across all departments to ensure exceptional service, accuracy, and on-time performance. Own and manage the full profit and loss for the branch, making strategic decisions to maximize revenue, margin, and efficiency. Partner with outside sales to drive market share, deepen customer relationships, and expand new business opportunities. Foster a culture of accountability, teamwork, and continuous improvement among a diverse, experienced staff. Oversee inventory management, logistics, and warehouse operations to maintain operational excellence. Collaborate closely with executive leadership on forecasting, budgeting, and strategic planning initiatives. Identify growth opportunities in the local market and execute business development strategies to capture them. Ensure compliance with company policies, safety standards, and regulatory requirements. Mentor and develop emerging leaders within the branch to build long-term organizational strength. Company: Leading National distributor of building products with a history of growth and innovation Great company culture Tons of upward growth potential Benefits & Features: Competitive compensation package Offers their employees the opportunity to earn bonuses Full benefits 401 (k) with company match Paid Time Off and company paid holidays Community: High Quality of Life with a Strong Cultural Identity - Richmond offers a unique blend of historical significance and modern vibrancy. Residents enjoy a thriving arts community, diverse local businesses, and a welcoming city atmosphere that retains its character without the congestion of larger metropolitan areas Exceptional Access to Outdoor Recreation - The James River runs directly through the city, providing unparalleled opportunities for hiking, kayaking, biking, and year-round outdoor activities. Few East Coast cities offer this level of natural access within minutes of downtown. Dynamic Food and Beverage Scene - Richmond is recognized for its award-winning restaurants, craft breweries, and chef-driven concepts. The city's culinary landscape has grown significantly, offering residents high-quality dining and entertainment options at approachable price points. Affordability Paired with Strong Career Opportunities - With a lower cost of living than many nearby cities and growing employment sectors-government, healthcare, technology, finance, and advanced manufacturing-Richmond provides a balanced environment to build both a career and a lifestyle.

As a General Manager (GM) at Landscape Workshop, you own the performance, culture, and growth of your branch. You'll set the tone for safety, excellence, and customer service while building and leading a team that delivers consistent, high-quality results. With robust support from our corporate team back-office services, recruiting, training, equipment, marketing, and more; you'll have the tools to succeed, but the branch's performance is ultimately yours to lead. Our customers expect the same Landscape Workshop experience “Quality Service - Dedicated Professionals Proactive Management” from every branch. As GM, you ensure that promise is kept. Key Responsibilities: Leadership & Culture Build and sustain a performance-driven, safety-first culture. Model and reinforce our values with all team members, ensuring consistent communication of policies, expectations, and company goals. Operational Excellence Oversee production schedules, resource planning, and quality control across multiple projects. Maintain labor efficiency and optimize workflows for maximum productivity. Financial & Sales Performance Achieve or exceed budgeted financial goals by managing expenses, labor, and revenue growth. Partner with your Business Development Manager to drive new sales opportunities and revenue streams. Understand and leverage financial statements to make informed decisions. Customer Satisfaction & Retention Ensure delivery of exceptional service to achieve 90%+ customer retention. Oversee site visits, proactive communication, and adherence to company quality standards and 13-Point Plans. Team Development Recruit, train, and mentor Account Managers, Field Managers, and crews. Identify high-potential team members for advancement and actively develop their careers. Conduct regular performance reviews and provide actionable feedback. Continuous Recruitment Maintain an active recruiting pipeline to meet current and future staffing needs. Qualifications: Experience: Minimum of 3 years managing teams in a production or service environment, including hiring, training, and performance evaluation. Sales & Service: Proven success managing customer relationships and driving revenue. Technical Skills: Ability to complete takeoffs and estimate maintenance work; comfortable managing multiple projects simultaneously. Financial Acumen: Experience interpreting financial statements and using metrics to guide decisions. Education: Two- or four-year degree in horticulture, landscape management, or related field preferred (industry experience/certifications may substitute). Communication: Strong written and verbal communication skills in English. Leadership Mindset: Commitment to developing people both professionally and personally. Why Landscape Workshop? We invest in our leaders by providing comprehensive support: recruiting, HR, financial systems, equipment, marketing, insurance, real estate assistance, and executive coaching. You'll have the freedom to run your branch like an entrepreneur with the backing of a strong, growing company.

The Neurodiagnostic Manager is responsible for leading and managing EEG, EMU, and IONM services. This role aims to ensure standardization, integration, and coordination of EEG, EMU, and IONM services across the enterprise. Responsibilities include oversight of technical, clinical, financial, strategic, and administrative operations. Additionally, the manager ensures compliance with the rules and regulations of relevant local, state, and federal agencies, as well as accrediting bodies, in both clinical and academic settings. Essential Job Statements Strategic Planning: Engage in comprehensive planning and direction setting for the department. Implement strategies to align with the overarching goals of VCU Health and its academic affiliates. Operational Management: Direct and oversee daily operations across all regional neurodiagnostic departments to ensure professional and technical excellence. Manage workflows, allocate staff resources effectively, and enhance operational efficiencies. Clinical Coordination: Provide continuous coordination with clinical and academic services including, but not limited to, long-term video EEG setup & monitoring, electrocorticography, cortical stimulation mapping, and intra-operative monitoring techniques. Quality and Compliance: Develop and enforce policies and procedures that comply with hospital standards and regulatory requirements. Monitor quality assurance and performance improvement initiatives, ensuring adherence to those developed by the VCU Health's Neuroscience department. Financial Oversight: Manage the financial aspects of the department, including budgeting, financial reporting, and cost management to ensure fiscal responsibility. Team Leadership and Development: Offer professional support and training to team members. Foster a collaborative and inclusive work environment that promotes growth and excellence. Stakeholder Engagement: Establish and maintain strong relationships with physicians, hospital staff, and external partners. Ensure high levels of customer service and satisfaction through regular engagement and feedback mechanisms. Regulatory Adherence: Ensure all activities comply with relevant local, state, and federal regulations, as well as accrediting bodies. Patient Population Demonstrates the knowledge and skills necessary to provide equitable care appropriate to the age of the patients served on their assigned unit. Demonstrates knowledge and related competencies of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to their age, specific needs and to provide the equitable care needed as described in departmental policies and procedures. Pediatrics (1-12 years) Adolescents (13-17 years) Adults (18-64 years). Geriatrics (65 years and older) Employment Qualifications Required Education: Bachelor's degree in a related field required. Preferred Education: Master's degree preferred. Licensure/Certification Required: Registered EEG Technologist (R. EEG T.), CNIM, or equivalent. Basic Life Support (BLS) Certification Licensure/Certification Preferred: Additional certification in Neurophysiologic Intraoperative Monitoring CNIM Minimum Qualifications Years and Type of Required Experience 5 years or clinical experience with 3 years of leadership experience. Other Knowledge, Skills and Abilities Required: Cultural Responsiveness Other Knowledge, Skills and Abilities Preferred: 7 years or clinical experience with 5 years of leadership experience. Working Conditions Periods of high stress and fluctuating workloads may occur. General office environment. Required to car travel to off-site locations, occasionally in adverse weather conditions. May have periods of constant interruptions. Prolonged periods of working alone. Physical Requirements Physical Demands: Lifting/ Carrying (0-50 lbs.), Bending Work Position: Sitting, Walking, Standing Additional Physical Requirements/ Hazards Physical Requirements: Manual dexterity (eye/hand coordination), Perform shift work, Maneuver weight of patients, Hear alarms/telephone/tape recorder, Reach above shoulder, Repetitive arm/hand movements Hazards: Use of Latex Gloves Mental/Sensory / Emotional Mental/Sensory: Strong Recall, Reasoning, Problem Solving, Speak Clearly, Write Legibly, Reading, Logical Thinking Emotional: Fast pace environment, Able to Handle Multiple Priorities, Able to Adapt to Frequent Change EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. : * For external applicants only: (1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Virginia. (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson and not selected for the Supervisor Customer Service position at RIC within the last 12 months.* Pay & Benefits Pay of $34.95 to $36.39 per hour*, depending on qualifications and experience. Opportunities for overtime and shift premiums. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company. Benefits you'll love: * Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) * Southwest will help fund your Retirement Savings Plan, which includes a dollar-for-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings * Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit* * Competitive health insurance for you and your eligible dependents * Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment. * Explore more benefits you'll love: ***************************************** Want to lead a Team that helps Customers every day? A Supervisor Customer Service at Southwest Airlines manages and supports Customer Service Agents, Operations Agents, and Skycaps. They make sure work is done safely and on time, help solve problems, and respond to Customer questions. Supervisors also monitor scheduling, training, and daily reports. They share important updates with the Team. They work with other Airport Operations Teams to keep flights on schedule and Customers happy. This role is perfect for someone who enjoys leading People and helping Southwest deliver safe, friendly, and on-time service each day. Additional details * The Supervisor Customer Service works assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays. * U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Model the Southwest Way * Guide and lead team members using SWA talent management practices to coach, develop, and engage employees * Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment * Invest in leadership and self-growth through participating in continuous learning and development Responsibilities * Actively coordinate with all Departments to maintain the station's on-time performance, Employee morale, and Customer satisfaction * Respond to and resolve Customer questions, requests, or complaints * Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment, Meet or exceed performance goals through effective decisions, Assign and track Agents for training compliance * Coordinate actively with all Departments to maintain the Station's on-time performance. Report status updates to leaders and employees consistently * Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, review and ensure accurate delay coding * Work with staff planning to build bids that are in line with department's hourly goals. * Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly * Assure proper administration of labor contracts or agreements, emphasizing minimal labor disputes * May perform other job duties as directed by Employee's Leaders Knowledge, Skills, and Abilities * Knowledge of principles and processes for providing Customer and personal services, including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction * Knowledge of applicable Collective Bargaining Agreements and their applications * Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources * Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and other office procedures and terminology * Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems * Ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources) * Ability to apply general rules to specific problems to produce answers that make sense * Ability to recognize and address performance and safety concerns in a timely manner * Ability to ensure all equipment is maintained and available for the operation Education * NA Experience * Fully functioning, broad knowledge in: * Airlines Operation Management * Customer Service Licensing/Certification * Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements * Ability to obtain GSC (Ground Security Coordinator) qualification and comply with DOT (Department of Transportation) drug and alcohol testing program * May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work on international flights Physical Abilities * Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time * Ability to communicate and interact with others in the English language to meet the demands of the job * Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job * Ability to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces. * Ability to climb, bend, kneel, crawl, and stoop on a frequent basis and for an extended period * Ability to perform assigned duties with potential exposure to excessive noise, vibration, and/or sensory conditions. * Ability to perform assigned duties in outdoor and inclement weather conditions Other Qualifications * Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines * Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986 * Must be at least 18 years of age * Must be able to comply with Company attendance standards as described in established guidelines * Pay amount doesn't guarantee employment for any particular period. 401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position. * Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 01/15/2026

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities, Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what's best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other POSITION TITLE Manager, Claims Customer Service POSITION LOCATION This position is available to Virginia residents as Richmond or Lynchburg, Virginia hybrid in-office applicants or remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin. *Hybrid in-office would be required if you reside within 50 miles of our Richmond or Lynchburg, VA office. YOUR ROLE As an Operations team member, you'll play a crucial role in delivering world class customer service and capabilities to our policyholders-now and in the future. The Claims Customer Service Manager is the key person responsible for developing and maintaining an excellent service culture. The position carries full supervisory responsibilities, with the individual expected to effectively manage a team of non-exempt Customer Service Representatives (CSRs). In addition to ensuring that all department phone service and transaction metrics are met or exceeded, the individual is expected to motivate and energize the team, coach and develop individual team members, and collaborate effectively with peers. Strong interpersonal, organizational, analytical, and communication skills are required. WHAT YOU WILL BE DOING Manage a team consisting of 12-15 associates tasked with providing exceptional phone and transaction-based customer service, cultivating an environment of inclusiveness within the team. Oversee the operation of a call center team to include setting performance metrics and team goals as well as ensuring the achievement of those metrics through effective management. Communicate effectively with employees to provide coaching and feedback, identify development opportunities pertaining to personal and professional growth, and reinforce positive results. Drive individual and team accountability, motivate and manage team to meet and exceed service goals and increase productivity, with the result of delivering quality service efficiently. Implement activities that drive employee engagement and support the desired company culture. Act as point of contact for the team in handling escalated situations, providing feedback, and identifying process improvements to improve customer experience. Drive quality phone service by being involved in call quality (SQM) initiatives. Coach for results using daily, weekly and monthly reports from surveys and feedback. Collect and analyze data to maximize resource efficiency through scheduling and work allocation, monitoring past trends, applying knowledge of future events and understanding of capacity model data. Develop and maintain partnerships with training, quality, compliance, legal, and other areas to reinforce system, departmental, and administrative procedures. Promote a sense of teamwork within the team and company. Acquire, maintain, and enhance product and technical knowledge to provide World Class Service to all customers he/she interacts with (internal and external) Work with leadership to understand business strategy, direction, tactical and strategic requirements and recommend process improvements as appropriate. Other duties and/or special projects as assigned. Provide recognition and celebrate successes. WHAT YOU BRING Demonstrated ability to build and lead a strong motivated team by providing guidance, feedback and day to day direction for associates Excellent collaboration skills Proven ability to influence, negotiate and communicate with internal and external customers through verbal and written formats Ability to interpret data and analyze trends on inventory/capacity/service levels Demonstrated effective coaching and feedback skills NICE TO HAVE Bachelor's Degree or a minimum 4+ years prior leadership experience Prior leadership experience in a contact center environment, specifically Claims contact center LOMA, AHIP, or other Insurance Industry designation Employee Benefits & Well-Being Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives. Competitive Compensation & Total Rewards Incentives Comprehensive Healthcare Coverage Multiple 401(k) Savings Plan Options Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave Disability, Life, and Long Term Care Insurance Tuition Reimbursement, Student Loan Repayment and Training & Certification Support Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management) Caregiver and Mental Health Support Services ADDITIONAL The base salary pay range for this role starts at a minimum rate of $58,800 up to the maximum of $110,900. In addition to your base salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the target earning opportunity is 10% of your base compensation. The final determination on base pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity within the organization.

Join Our Dynamic Insurance Team - Unlock Your Potential! Are you ready to take control of your future and build a career in one of the most stable and lucrative industries? We are seeking driven individuals to join our thriving insurance team, where you'll receive top-tier training, support, and unlimited income potential. NOW HIRING: ✅ Licensed Life & Health Agents ✅ Unlicensed Individuals (We'll guide you through the licensing process!) We're looking for our next leaders-those who want to build a career or an impactful part-time income stream. Is This You? ✔ Willing to work hard and commit for long-term success? ✔ Ready to invest in yourself and your business? ✔ Self-motivated and disciplined, even when no one is watching? ✔ Coachable and eager to learn? ✔ Interested in a business that is both recession- and pandemic-proof? If you answered YES to any of these, keep reading! Why Choose Us? 💼 Work from anywhere - full-time or part-time, set your own schedule. 💰 Uncapped earning potential - Part-time: $40,000 - $60,000 /month | Full-time: $70,000 - $150,000+++/month. 📈 No cold calling - You'll only assist individuals who have already requested help. ❌ No sales quotas, no pressure, no pushy tactics. 🧑 🏫 World-class training & mentorship - Learn directly from top agents. 🎯 Daily pay from the insurance carriers you work with. 🎁 Bonuses & incentives - Earn commissions starting at 80% (most carriers) + salary 🏆 Ownership opportunities - Build your own agency (if desired). 🏥 Health insurance available for qualified agents. 🚀 This is your chance to take back control, build a rewarding career, and create real financial freedom. 👉 Apply today and start your journey in financial services! ( Results may vary. Your success depends on effort, skill, and commitment to training and sales systems. )

** Customer Service Manager **Pay Rate:** $69,500 - $92,600 _Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan._ **Category/Shift:** Salaried/Full-Time/Onsite **Physical Location:** 2333 Wells Rd. Petersburg, VA 23805 **The Job You Will Perform:** + Responsible for providing overall direction and leadership to the customer support team. + Improve efficiency, profitability, and customer satisfaction by implementing service and operations strategies. + In addition to business improvement, provide team members with challenging work and developmental objectives, and will share both responsibility and accountability in the attainment of organizational goals. + Act as a front-line decision maker, managing major and significant customer accounts; some having enterprise agreements. + Provide significant process and/or product expertise and be a subject matter expert resource for other team members. + Receipt and processing of requests for price quotations, purchase orders, order changes, adjustments, and cancellations. **The Skills You Will Bring:** + High school diploma or GED + Preferred Bachelor's degree in a related field or related experience and/or training; or equivalent combination of education and experience. + Preferred computer data-entry experience + Five or more years of customer relations experience in the containers and packaging industry required; experience in the corrugated box industry strongly preferred. + Builds Effective Teams + Collaborates + Customer focus + Decision quality + Directs Work + Drives Engagement + Ensures Accountability + Manages conflict **About Us** **The Benefits You Will Enjoy:** International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term Disability, 401(k) and/or Pension (where applicable), Paid Time Off, Education & Development (including Tuition Reimbursement), and Voluntary Benefits including insurance for home, auto, vision and pets. **The Career You Will Build:** Leadership training, promotional opportunities **The Impact You Will Make:** We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you'll see why our team members say they're Proud to be IP. **The Culture You Will Experience:** International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture. **The Company You Will Join:** International Paper (NYSE: IP; LSE: IPC) is the global leader in sustainable packaging solutions. With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than 30 countries. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Net sales for 2024 were $18.6 billion. In 2025, International Paper acquired DS Smith creating an industry leader focused on the attractive and growing North American and EMEA regions. Additional information can be found by visiting internationalpaper.com International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or **************. Norwalk CA 90650 **Job Identification** 2000463 **Job Schedule** Full time

Job Description Salary: $60,000 - $67,000 As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest. Job Summary Key Responsibilities: Responsible for site visits and client retention Assist branches with grand openings Ensure we are compliant with local and national account standards; review corporate compliance reporting Ensure action plans are developed and implemented to improve SSS/control V-9 (food waste, o/s, etc) Develop an account level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan) Coordinate efforts to improve the customer retention and client experience at the point of sale Build retail pricing opportunities and encourage repeat sales (Best Practices), and introduce new products to increase revenue Drive compliance to merchandising standards Assess performance by location through audit reports (Quarterly District Evaluations) Perform the job functions of the Route Driver position, when needed, including driving a company vehicle over an established route to deliver products, render services, and fill and maintain vending and related equipment. Preferred Qualifications: A Bachelor's degree is preferred; two year College degree or the equivalent combination of education and experience is acceptable 3 years driving experience required. Valid Non-CDL Class C driver's license (unless otherwise indicated by state) and good driving record. Preferred 1-2 years' experience in a customer service position, or a minimum of 1 year of related experience. Route management, retail and merchandising experience is preferred Ability to operate or willingness to learn material handling equipment (box truck, handcarts, etc.). Food & beverage experience Excellent communication skills required Must be able to travel to client sites Must be passionate about providing world class service to our clients and customers Must be able to lift 50 lbs. on a consistent basis. Apply to Eurest today! Eurest is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Eurest maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Eurest are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. ***************************************************************************************

Customer Experience Pack Leader/Manager - Holiday Barn Pet Resorts We have an opening for a Customer Service/Experience Manager at our Glen Allen location, 3800 Mountain Road, Glen Allen, VA, 23060. The Customer Experience Manager at Holiday Barn Pet Resorts ensures that positive communication and representation of our company is maintained so that we can consistently provide high-level services for our furry guests. The focus day-to-day is on driving the best customer service experience at each point of contact, but we realize that this success happens well before the customer arrives at our business. The Customer Experience "Pack" is a large group, with eight to twelve front-end associates and five to seven department leaders throughout the company. Our Customer Experience Manager is an intuitive part of our "pack" and integrates our Holiday Barn values into all customer interaction points throughout all departments. What are some valuable talents to bring to Holiday Barn? Individuals who thrive on interacting with people and their pets, providing a high level of service and enjoy looking for growth opportunities. Experience in managing a customer experience team is a must and the ability to consistently train and grow this department within our company's goals. Leadership skills are also a must; we are a "pack" work environment, therefore we need individuals who can work within a leadership team and be a leader within the customer experience department. Basic pet knowledge - we don't expect you to be a dog or cat expert, but to have some pet experience is very helpful. Flexibility - we are a resort business, therefore candidates must be ready to work full time, which includes weekends, and holidays. The ability to motivate a "pack" - "Furrmazing" is one of our "pack" values, which means that enthusiasm for everything we do is a must. Some Responsibilities Build customer confidence by making every visit positive, engaging, knowledgeable and reassuring. Help Holiday Barn realize our opportunities, focus on the day-to-day, but always keep an eye on future goals. Learn and be able to provide necessary training and mentoring to our Customer Experience "Pack" to achieve our goals and work within our company values. The ability to monitor company performance and initiate recommendations to our Facility Manager and Head of the Pack on solutions. Have fun! We get to play with dogs and cats every day at one of Richmond's oldest and largest pet resorts. This workplace is moderately and physically demanding. Candidates must have the ability to lift and push up to 50lbs, stand for extended periods, be able to bend, stoop, reach, and stretch, along with the ability to move pets within the facility, vehicles, up and down stairs, and in and out of enclosures. The workplace is typified as a loud working environment - barking dogs, high-pressure dryers, etc. Requirements 2 years recent experience in providing excellent customer service. 2 years supervisory experience. Strong leadership skills. Data entry skills and proficiency with Windows applications. Proven success with multi-tasking in a fast paced, team-based environment with attention to detail. High School Diploma. Basic pet knowledge and a love of dogs and other pets. We are a resort, which means we're busiest on weekends and holidays. Candidates must be willing to work weekends and major holidays. Candidates should have availability to work opening and closing shift on weekdays, weekends, and holidays. Full-time employees may be eligible for access to company-sponsored medical, dental and vision insurance, company-paid life and, long-term disability insurance, and paid time off. Pay for this position begins at $24.00 - $30.00 per hour. All communication will be via email. While we are excited to meet you, please keep our lobbies and phone lines clear for pet parents. Holiday Barn is a drug-free workplace. Holiday Barn is an equal opportunity employer.

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Who We Are As a family-owned company, PALECEK values integrity, loyalty and strong partnerships. We are driven to improve, innovate and inspire. We bring our personal best to every aspect of our business, from our design and craft to our internal teamwork and customer service. We are passionate about creativity and believe beautiful spaces enhance the quality of life. Summary The Customer Experience Account Manager - Residential, will be responsible for providing excellent customer service to our customers. The Customer Experience team supports internal and external customers by providing helpful information, addressing needs, and accelerated solutions all while delivering exceptional customer service at every interaction. Reporting to the Customer Experience Manager, this position will follow all communication procedures, guidelines, and policies to ensure consistency and foster sustainable customer relationships. Description Daily customer facing interaction via website, email, and phone calls Understanding customer needs, ability to determine cause of the problem, and provide an expedited resolution Provide superior customer service and communication to internal and external customers Work with Customer Experience Manager to ensure proper customer service is being delivered Identifies opportunities to update or improve customer service procedures and makes recommendations to the Customer Experience Manager / Director of Customer Experience or other appropriate staff Maintenance of customer accounts, keeping accurate and detailed records of interaction, including inquiries, changes, complaints, or comments Order management and support of assigned Sales Representative territory Cultivate lasting customer relationships and proactively go above and beyond to foster engagement Adhere to company communication procedures, guidelines, and policies Effectively communicate customer feedback about products to the relevant internal teams Actively listens to customers and handles stressful situations with compassion and empathy Perform other duties, as requested Key Qualifications Three or more years of customer facing service experience Have a high school diploma or equivalent Experience with AS400, preferred Advanced proficiency in Microsoft Office Suite (Outlook, Word, and Excel) Aptitude for learning new software and systems Professional communication and interpersonal skills Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines Committed to excellence and high-quality work performance Ability to prioritize, maintain confidentiality, and operate with patience and integrity in a rapidly changing environment is required Physical Requirements Operate in a professional office environment Moderate noise i.e. business office with computers, phone, printers and light traffic Prolonged periods of sitting at a desk and working on a computer Regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer Pay & Benefits Pay range: $30.00-$35.00/hour Competitive Paid Time Off A flexible health plan offering medical, dental, and vision benefits Health Care and Dependent Care Flexible Spending Accounts Health Savings Account 401(k) Savings Plan Profit Sharing Benefits Generous Employee Discount

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The GCS U.S. Large Enterprises Client Group manages strategic corporate payment relationships with clients, including many multi-national organizations and acquires new corporate payments customers with revenue over $300M. This Manager, Large Enterprises Client Group is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio. Job Responsibilities: + Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCS value proposition. + Engage, develop and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives. + Maintaining detailed understanding of the customers' business, their organizational goals and objectives. + Attend earnings calls, review annual financial reports, 10-K, and other financial tools to help identify and analyze client growth opportunities. + Interface with various divisions of American Express to develop and implement customized and strategic account plans. + Achieve portfolio growth and retention targets. + Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders. + Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions. + Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth. + Proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients. + Identify and develop relationships with decision-makers within client organizations to influence program management and growth. Qualifications: + Seeking a minimum of 5 years prior strategic relationship management and/or sales experience. Ideal skill set includes the following: + Must possess a sense of urgency to drive results. + Experience with managing complex and challenging clients. + Ability to foster and build new executive relationships and develop a strong web of influence within the defined client portfolio. + Demonstrate a deep resilience to drive results and win. + Entrepreneurial approach to portfolio management; able to identify opportunities and mange through sales process. + Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25023616

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!! This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements: * Virginia Retirement System (VRS) * Language Incentive * Referral Bonus * Tuition Assistance Program Description The City of Richmond Department of Public Utilities - Customer Service Division is seeking qualified candidates for a Customer Service Supervisor position in Billing Operations. This class will provide leadership and supervision to billing operations personnel. Work may include establishing and interpretation of policies and procedures; managing customer flow; preparing monthly reports; conduct training sessions; The incumbent resolves customer complaints and billing queries, processes changes to accounts and assists customers with other issues. Duties include but are not limited to * Providing advanced-level internal and external customer service related to billing exceptions, abnormal usage, billing discrepancies, leak adjustments, and system-generated exceptions; serving as an escalation point for complex issues raised by team members, leadership, customers, and other departments via phone, email, and in-person interactions. * Supervising, monitoring, and evaluating the performance of staff to ensure accuracy, timeliness, and compliance with established policies, procedures, and regulatory requirements; identifying performance gaps and developing targeted coaching and corrective action plans in alignment with management/City direction. * Delivering initial and ongoing training for staff on billing systems, exception workflows, documentation standards, quality expectations, and process updates; reinforcing adherence to Standard Operating Procedures (SOPs) and quality assurance requirements. * Overseeing daily exception workloads, prioritization, and assignment to ensure timely resolution and balanced distribution of work; monitoring productivity metrics, exception aging, and backlog trends to support operational goals. * Reviewing, approving, and performing complex billing adjustments, account corrections, reconciliations, and exception resolutions as needed; ensuring all account actions are properly documented and auditable. * Preparing, reviewing, and maintaining reports, trackers, spreadsheets, and performance documentation related to exception volumes, resolution times, accuracy rates, and staff productivity; utilizing data to inform decision-making and continuous process improvement. * Performing data entry and system updates within the billing system and related tracking tools; ensuring data integrity and consistency across systems. * Collaborating with Customer Service, Field Services, IT, and other internal stakeholders to investigate root causes of billing issues, resolve systemic problems, and implement process improvements. * Supporting management initiatives related to system upgrades, policy changes, training rollouts, and operational improvements within Billing Operations. * Performing additional duties and special projects as assigned by management. * Other duties as assigned Incumbent serves as an essential employee, which means that the incumbent is required to work when the City is closed due to public emergencies, critical or hazardous conditions, or inclement weather. This position is subject to work overtime, nights and weekends. Qualifications, Special Certifications and Licenses MINIMUM TRAINING AND EXPERIENCE: * Associate's degree in business, accounting, or a related field. * Three years of paraprofessional customer service experience, including handling escalated complaints, researching account errors, and processing payments and account adjustments. * Supervisory experience is preferred. * An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification. PREFERRED TRAINING AND EXPERIENCE: * Minimum of two (2) years of supervisory experience; * Minimum of two (2) years of experience working in a call center environment. * Two (2) years of experience handling Customer escalations LICENSING, CERTIFICATIONS, and OTHER SPECIAL REQUIREMENTS: * None required KNOWLEDGE, SKILLS, AND ABILITIES: TYPICAL KNOWLEDGE, SKILLS, AND ABILITIES: These are a representative sample; position assignments may vary. * Considerable knowledge on best practices in a call center environment; customer service policies and procedures; account reconciliation; research and auditing practices as related to customer service activities. * Skill in oral, written, and interpersonal communication; conflict resolution; researching and evaluating and people management. * Ability to multi-task; listen attentively; problem solve; supervise, motivate, and develop staff; listen and understand comments/concerns; make sound decisions; and research and analyze data to resolve customer issues or concerns. Americans with Disabilities Act Requirements Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations. ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment. PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. While performing the essential duties of this job, the employee is regularly required to talk, see, hear, finger (pick, pinch, type or otherwise work primarily with fingers), and use substantial repetitive motions of the wrists, hands, and fingers. The employee is occasionally required to stoop, stand, reach extending hands and arms in any direction, walk, lift, feel, and grasp. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects. Equal Employment Opportunity Statement The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at ************************. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training. The City of Richmond Values Veterans. We are an official V3 Certified Company. The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.

Job Description Who we are: Shineforth is a nonprofit organization that provides a comprehensive array of programs to support children, teens, and parents as they work to overcome challenges. We equip families with tools for success so they can achieve their goals. As a national leader in helping young people and families, we also proactively identify unmet social services needs and develop the necessary partnerships to address those needs. What we do: Shineforth Treatment Foster Care offers individualized treatment for children and teens who are being placed out of home and have special emotional, behavioral, or medical needs. Our youth and families are supported by a collaborative team of specially trained clinical staff and foster parents, who provide daily behavioral health interventions that align with each child's individualized treatment plan. What we are looking for: A Social Work Supervisor to provide leadership and supervision to team of 5 to 7 employees in delivering quality services to children and families consistent with Shineforth's practice principles and strengths-based philosophy, licensing standards, and professional ethics. What you will need: Master's degree in social work or related degree with direct practice experience; a minimum of four years casework experience and two years of supervisory, LCSW or LPC preferred., or a Bachelors and five years. Demonstrated ability to plan, direct and coordinate the activities of program services and manage staff. Demonstrated knowledge of different treatment modalities and the implications they hold for services to families and youth. SUPERVISORY RESPONSIBILITIES Directly supervise 5 to 7 employees in the assigned program area(s). Carry out supervisory responsibilities in accordance with the agency's policies, procedures and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; fostering trust and building strong teams, developing skills and encouraging growth; acknowledging contributions and addressing performance issues. Why Work at Shineforth? Shineforth has been an unwavering champion for children, teens, and families for more than 125 years. Our main campus is in Richmond, VA., and we offer nearly 20 programs at eight locations throughout Virginia. Work-life balance is critical to the health and well-being of our employees, which is why we offer generous paid leave, 12 paid holidays, flexible workspaces , and comprehensive health benefits options that include; an Employee Assistance Program, vision, and optional dental. Shineforth employees are eligible for a 401(k) with a generous employer match. Diversity, Equity, and Inclusion (DEI) is at the forefront of all we do at Shineforth, and we maintain a culture of acceptance in which crucial conversations are encouraged. Shineforth doesn't exclude anyone on the basis of race, color, national origin, gender, sexual orientation, genetic information, disability, religion, or economic background. #ZR Drug Free Workplace Equal Opportunity Employer

Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $15.00/hour, which includes a base pay of $13.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. The starting pay for this role is $13 per hour with opportunities for commissions. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Join Our Team as a Service Supervisor at NOVEL Scott's Addition in Richmond, VA! Thalhimer is seeking a motivated and skilled Service Supervisor to oversee apartment maintenance at NOVEL Scott's Addition in Richmond, VA. This full-time position offers a dynamic and rewarding environment, where no two days are the same. Enjoy competitive pay, generous benefits, and a $1,000 sign-on bonus! Why Join Us? At Thalhimer, we are a team of passionate professionals committed to delivering exceptional results. We put people at the heart of everything we do, creating a work environment where your contributions are recognized and valued. As a member of our team, you'll enjoy competitive pay, comprehensive benefits (including medical, dental, and vision), paid leave, a 401(k) plan, and participation in our Employee Stock Ownership Plan (ESOP). What You'll Do: As a Service Supervisor, you'll lead the maintenance efforts for our NOVEL Scott's Addition property, ensuring that our apartments and facilities remain in excellent condition. Each day will present a variety of tasks-from overseeing apartment work orders and turnovers to performing repairs on HVAC systems, plumbing, appliances, and electrical issues. Your skills and leadership will be essential in ensuring that our residents enjoy a comfortable and well-maintained living environment. Key responsibilities include: Overseeing and completing apartment maintenance and repairs Managing work orders and apartment turnovers Performing preventative maintenance to keep all systems running smoothly Leading maintenance team members, providing guidance and support Maintaining a high standard of customer service and property upkeep No two days are the same, and you'll never get bored-whether you're troubleshooting an unexpected issue or tackling routine maintenance, you'll always be engaged and making a difference. What We're Looking For: 3 - 5+ years of experience in residential property maintenance (or similar fields) CFC and HVAC certification required Strong training in plumbing and electrical systems Expertise in general apartment maintenance (HVAC, plumbing, appliances, electrical) A valid driver's license and the ability to travel to between properties if needed Strong leadership and communication skills A positive, solution-oriented attitude and exceptional problem-solving abilities If you are dependable, hardworking, and enjoy the satisfaction of solving problems and fixing things, we want to hear from you! Ready to Take the Next Step? Apply today through our mobile-friendly application, which takes just 3 minutes to complete. We look forward to meeting you and exploring how you can be a key part of our team! Thalhimer is an equal opportunity employer. What Does Success Look Like? A standout Service Supervisor leads by example-confident, accountable, and solutions-driven. You'll succeed by proactively managing maintenance operations, mentoring your team, and driving safety and compliance. You understand every technician's role and support their success through training, delegation, and technical oversight. You're organized, responsive, and committed to excellence in both resident satisfaction and property performance.

Objective: To ensure the efficient operation of a safe and happy Kids Zone. Reports to: Assistant General Manager /General Manager Criteria: Minimum 2 years of child care experience preferred. Minimum 6 months of personnel supervision preferred. Red Cross CPR/AED certification required within 60 days of hire. Responsibilities Include But Are Not Limited To: * Get and keep members. * Provide the highest quality of customer service to all members by greeting them with a welcoming, friendly, energetic and positive attitude at all times. Use the members name as often as possible. * Know and adhere to policies as outlined in the training and policy Manuals. Know club emergency response protocol and be prepared to act. Exercise sound judgment with safety as a priority. * Abide by the Service Standards set for your Department. * Attend mandatory meetings. * Arrive 5 minutes early in proper uniform. * To ensure exceptional customer service by hiring, training and maintaining a proactive, efficient, professional and friendly staff. * Communicate all promotions, activities and developments in all departments within the club to members. * Schedule staff to provide appropriate coverage within the limitations provided by management. * Respond in a timely manner and satisfactory way to members concerns or comments. * Attend Department Head meetings and inform staff of developments and upcoming events within the club. * Ensure that the staff is meeting the expectations of the club Manager. * Hold regularly scheduled department meetings for ongoing training and sharing of information. Must turn in the minutes of each meeting to the GM/AGM. * Accurately complete new hire paperwork and submit to the GM for approval to submit to Corporate before placing a new employee on the schedule. * Maintain current personnel records on staff, perform administrative duties and properly complete required paperwork. * Schedule an orientation for new employees. * Use disciplinary action when necessary and properly document such action. Terminate substandard employees. * Develop, implement and evaluate department goals on a regular basis. * Review and provide constant feedback on job performance. * Communicate effectively with and provide constructive feedback to all department heads and management staff. * Use proper chain of command and ensure staff does the same. * Set the example of professional behavior and exceptional customer service for all staff members. * Prepare monthly schedules to meet child- to-staff ratio guidelines. * Create and submit monthly Kids Zone activities calendar. * Plan, organize, and promote Kids Zone activities and special events. * Coordinate Kids Zone activities with other departments. * Determine and order supplies as needed upon management approval. * Notify Housekeeping and Maintenance of any related concerns and follow-up so needs are addressed quickly. * Enforce Kids Zone and club policies in a professional but firm manner. * Perform duties of Kids Zone attendant as needed. * Perform other duties as reasonably assigned.

The Catering Services Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards. Job Responsibilities ? Develop and complete catering solutions to meet customers? needs ? Develop and maintain effective client and customer rapport ? Deliver consistent quality in planning and carrying out events ? Facilitate the delivery of prepared food and set up of events crafted from banquet event orders ? Assist clients in planning special events and providing creative solutions to clients? needs ? Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation ? Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event ? Responsible for delivering food and labor targets ? Responsible for execution of catering events of varied size and scope including staffing and management ? Ensure accurate reporting of all catering related revenue, expenses, and receivables ? Recruit, train, schedule and develop team members ? Ensure compliance with all food, occupational, and environmental safety policies At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 2 years of experience ? Prior experience in a management or supervisory role preferred ? Previous experience in events, hospitality and catering preferred ? Requires a bachelor?s degree or equivalent experience ? Available to work event-based hours ? Must have excellent communications skills ? Complete Food Handlers and Alcohol Service Certifications as required ? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. ? Ability to stand for extended periods of time EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.