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Customer service senior engineer vs senior engineer

The differences between customer service senior engineers and senior engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer service senior engineer and a senior engineer. Additionally, a senior engineer has an average salary of $108,743, which is higher than the $97,911 average annual salary of a customer service senior engineer.

The top three skills for a customer service senior engineer include customer satisfaction, technical support and preventative maintenance. The most important skills for a senior engineer are java, python, and architecture.

Customer service senior engineer vs senior engineer overview

Customer Service Senior EngineerSenior Engineer
Yearly salary$97,911$108,743
Hourly rate$47.07$52.28
Growth rate2%2%
Number of jobs201,671343,200
Job satisfaction--
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 68%
Average age4141
Years of experience66

Customer service senior engineer vs senior engineer salary

Customer service senior engineers and senior engineers have different pay scales, as shown below.

Customer Service Senior EngineerSenior Engineer
Average salary$97,911$108,743
Salary rangeBetween $72,000 And $132,000Between $82,000 And $144,000
Highest paying CitySan Francisco, CASan Mateo, CA
Highest paying stateCaliforniaCalifornia
Best paying companyAtlassianRoku
Best paying industryTransportationStart-up

Differences between customer service senior engineer and senior engineer education

There are a few differences between a customer service senior engineer and a senior engineer in terms of educational background:

Customer Service Senior EngineerSenior Engineer
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 68%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeNorthwestern UniversityMichigan Technological University

Customer service senior engineer vs senior engineer demographics

Here are the differences between customer service senior engineers' and senior engineers' demographics:

Customer Service Senior EngineerSenior Engineer
Average age4141
Gender ratioMale, 68.7% Female, 31.3%Male, 89.1% Female, 10.9%
Race ratioBlack or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 10.3% White, 72.2% American Indian and Alaska Native, 0.1%Black or African American, 3.1% Unknown, 4.5% Hispanic or Latino, 7.9% Asian, 17.1% White, 67.2% American Indian and Alaska Native, 0.1%
LGBT Percentage5%5%

Differences between customer service senior engineer and senior engineer duties and responsibilities

Customer service senior engineer example responsibilities.

  • Collaborate to achieve a Citrix solution for the IADC shop floor and implement the current server farm.
  • Upgrade of Linux and Solaris.
  • Provide help desk support to customers for all aspects of their POS system.
  • Anticipate and respond to fab issues including communicating with CEs in other locations.
  • Diagnose any system malfunction to isolate problems to EMC, other OEM vendors to develop action plans.
  • Diagnose complex system malfunctions to isolate problems to EMC, other OEM vendors, or software and develop/execute appropriate action plans.
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Senior engineer example responsibilities.

  • Tune the TCP/IP, NFS and CIFS for 1Gb and 10Gb Ethernet to achieve performance goals.
  • Manage multiple releases of a global CRM initiative with on time and within budget deployment.
  • Implement and support migration tool used to automate promotion of code throughout all SDLC environments.
  • Manage & lead process analysis, design, & ERP implementation engagements at various client locations.
  • Design, lead design, or participate in design of five T/R modules for phase array antennas.
  • Create customized shell scripts to start-up and shut-down WebLogic admin and manage servers and integrate them with the OS.
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Customer service senior engineer vs senior engineer skills

Common customer service senior engineer skills
  • Customer Satisfaction, 13%
  • Technical Support, 8%
  • Preventative Maintenance, 7%
  • Customer Support, 5%
  • Parts Inventory, 3%
  • Problem Resolution, 3%
Common senior engineer skills
  • Java, 10%
  • Python, 9%
  • Architecture, 7%
  • JavaScript, 4%
  • API, 4%
  • GIT, 3%

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