Post job

Customer service senior engineer vs staff engineer

The differences between customer service senior engineers and staff engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer service senior engineer and a staff engineer. Additionally, a staff engineer has an average salary of $107,530, which is higher than the $97,911 average annual salary of a customer service senior engineer.

The top three skills for a customer service senior engineer include customer satisfaction, technical support and preventative maintenance. The most important skills for a staff engineer are java, python, and architecture.

Customer service senior engineer vs staff engineer overview

Customer Service Senior EngineerStaff Engineer
Yearly salary$97,911$107,530
Hourly rate$47.07$51.70
Growth rate2%2%
Number of jobs201,671277,011
Job satisfaction--
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 74%
Average age4141
Years of experience66

Customer service senior engineer vs staff engineer salary

Customer service senior engineers and staff engineers have different pay scales, as shown below.

Customer Service Senior EngineerStaff Engineer
Average salary$97,911$107,530
Salary rangeBetween $72,000 And $132,000Between $69,000 And $167,000
Highest paying CitySan Francisco, CASan Mateo, CA
Highest paying stateCaliforniaCalifornia
Best paying companyAtlassianFlexport
Best paying industryTransportationTelecommunication

Differences between customer service senior engineer and staff engineer education

There are a few differences between a customer service senior engineer and a staff engineer in terms of educational background:

Customer Service Senior EngineerStaff Engineer
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 74%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeNorthwestern UniversityMassachusetts Institute of Technology

Customer service senior engineer vs staff engineer demographics

Here are the differences between customer service senior engineers' and staff engineers' demographics:

Customer Service Senior EngineerStaff Engineer
Average age4141
Gender ratioMale, 68.7% Female, 31.3%Male, 87.9% Female, 12.1%
Race ratioBlack or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 10.3% White, 72.2% American Indian and Alaska Native, 0.1%Black or African American, 3.1% Unknown, 4.5% Hispanic or Latino, 7.8% Asian, 16.8% White, 67.6% American Indian and Alaska Native, 0.1%
LGBT Percentage5%5%

Differences between customer service senior engineer and staff engineer duties and responsibilities

Customer service senior engineer example responsibilities.

  • Collaborate to achieve a Citrix solution for the IADC shop floor and implement the current server farm.
  • Upgrade of Linux and Solaris.
  • Provide help desk support to customers for all aspects of their POS system.
  • Anticipate and respond to fab issues including communicating with CEs in other locations.
  • Diagnose any system malfunction to isolate problems to EMC, other OEM vendors to develop action plans.
  • Diagnose complex system malfunctions to isolate problems to EMC, other OEM vendors, or software and develop/execute appropriate action plans.
  • Show more

Staff engineer example responsibilities.

  • Manage complete design flow: schematic creation, layout design, PCB fabrication, parts procurement and assembly.
  • Develop and manage technical procedures for quality control to comply with ISO laboratory accreditation.
  • Implement a process for reusing SilverStream Java custom reports and UI code on a ColdFusion server saving 1.5 man-years of development.
  • Develop and document communication stack API, enabling parallel development of third-party stack and UI interface.
  • Participate in relocating network infrastructure, server farm, network monitoring and IP telephony to another data center.
  • Web pages contain HTML and JavaScript.
  • Show more

Customer service senior engineer vs staff engineer skills

Common customer service senior engineer skills
  • Customer Satisfaction, 13%
  • Technical Support, 8%
  • Preventative Maintenance, 7%
  • Customer Support, 5%
  • Parts Inventory, 3%
  • Problem Resolution, 3%
Common staff engineer skills
  • Java, 15%
  • Python, 10%
  • Architecture, 7%
  • Software Development, 4%
  • Project Management, 4%
  • API, 3%

Browse architecture and engineering jobs