Gospel Service Lead Musician
Customer service supervisor job in Biloxi, MS
Job Description
JOB TITLE : Gospel Service Lead Musician
Provide instrumental and accompaniment music to support rehearsals and worship services, including congregational and choral selections.
Be able to proficiently play at least one instrument in support of a gospel/contemporary style worship service.
It is preferred to be able to play piano, drums, guitar, bass guitar, and/or other basic instruments.
Shall be familiar with and able to read sheet music and accompany a variety of contemporary, gospel and traditional worship styles
.
Coordinate with the Gospel Music Director and Gospel Service Chaplain to play selections appropriate for Sunday worship and special programs.
EDUCATION & QUALIFICATIONS :
Two (2) years' experience performing worship and music services for a Protestant church/chapel
Active membership/attendance at a Protestant church/chapel with a letter of endorsement from their current pastor/chaplain.
A positive, self-directed, motivated character with the ability to interface well within the pluralistic atmosphere of the Air Force Chaplaincy.
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Customer Care and Sales Advisor - I
Customer service supervisor job in Biloxi, MS
At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most. Are you ready to play a key role in this mission? As Customer Care and Sales Advisor I, you'll be the supportive voice and solutions partner for our customers. Whether assisting with billing questions, scheduling service, or guiding product changes, you'll build trust by listening empathetically and responding clearly. As you grow in the role, you'll handle more complex situations-resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight. Every interaction counts-for both the customer and the company.
Key Responsibilities
* Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies.
* Perform entry-level sales and support tasks within a designated region or business area.
* Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication.
* Actively listen and ask questions to understand customer needs, showing empathy and respect.
* Handle a variety of customer-facing duties, including:
* Addressing requests to disconnect or remove services
* Providing billing and pricing information
* Resolving standard issues remotely or educating customers on resolution steps
* Scheduling service appointments when remote resolution isn't possible
* Arranging product returns or exchanges
* Managing add/change/delete requests in hosted platforms
* Use effective telephone-based selling skills to:
* Build rapport and identify customer issues
* Offer creative solutions and explain product/service benefits
* Negotiate household spend and upsell additional services
* Accurately and efficiently input orders
* Meet or exceed weekly and monthly sales activity goals.
* Follow company-approved scripts to ensure consistent communication.
* Assist with special projects as assigned.
Qualifications
* High School Diploma or GED
* Ability to ask fact-finding questions to identify solutions aligned with customer needs
* Demonstrated patience and professionalism in all customer interactions
* Working knowledge of Cable One products and services
* Strong communication and active listening skills
* Ability to remain composed and empathetic in high-pressure situations
* Ability to sit for extended periods, use hands, talk, and hear
* May be required to lift up to 10 pounds
Benefits
Cable One values the contributions of our associates and offers an excellent benefits package, including:
* Health from Day One: Medical, dental, and vision plans start immediately
* Protect What Matters: Life insurance for you and your loved ones
* Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days
* Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one
* Extra Peace of Mind: Group legal plan and identity theft protection
Additional Perks
* Learn & Earn: Tuition reimbursement up to $5,250 in your first year
* Give Back: Participate in community support programs across the U.S.
* Celebrate Wins: Recognition and awards programs highlight your achievements
* Grow Your Career: Clear advancement opportunities
* Team Vibes: Collaborative work environment where ideas and teamwork thrive
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Ready to make a difference and grow your career?
Apply today and become a part of something bigger.
Auto-ApplyCustomer Service Consultant
Customer service supervisor job in Gulfport, MS
Service Center
Gulfport - 25th Ave
Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber's Standard Operating Procedures, insurance partners and industry guidelines/standards.
BENEFITS OF JOINING CALIBER
Benefits from day one: Immediately eligible for medical, dental and vision
Industry Comparable Pay - Paid weekly and eligible for overtime
Paid Vacation & Holidays - Can begin accruing day 1
Career growth opportunities - we promote from within!
A career for life: You'll gain hands-on experience within a production shop.
REQUIREMENTS:
2+ years of customer facing experience; sales experience a plus
Must have a valid driver's license and be eligible for coverage under our company insurance policy
ABILITIES/SKILLS/KNOWLEDGE
Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
Passion for learning the collision industry
Be able to understand instructions - written and verbal
Can prioritize competing tasks and adapt easily to a fast-paced environment
Must be able to provide personable, friendly “World Class” customer service to internal and external customers
Caliber is an Equal Opportunity Employer
Auto-ApplyCustomer Service at Bridesmaids
Customer service supervisor job in Biloxi, MS
Job Description
Bridesmaids in Biloxi, MS is looking for one customer service to join our team. We are located on 2600 Beach Blvd Suite 62. Our ideal candidate is self-driven, punctual, and reliable.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Qualifications
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
We are looking forward to hearing from you.
Available shifts and compensation: Available shifts on Sundays and Mondays. Compensation is $9.00 - $11.00/hour.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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Customer Service Manager - State Farm Agent Team Member
Customer service supervisor job in Gulfport, MS
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Are you an experienced professional with strong leadership skills? Do you thrive in a managerial role while delivering excellent customer service? We are seeking a Customer Service / Office Manager to oversee operations, support team members, and ensure exceptional client experiences.
As the Customer Service / Office Manager, you will play a key role in managing daily office operations while leading and supporting the team. Your prior experience will be essential in driving efficiency, fostering client relationships, and ensuring seamless operations.
RESPONSIBILITIES:
Manage office operations and ensure smooth workflow
Handle escalated customer complaints and issues.
Provide leadership, training, and mentorship to the team
Oversee customer interactions, ensuring high-quality support
Ensure compliance with State Farm policies and procedures
Collaborate with the agent on business strategies and goals
Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
QUALIFICATIONS:
Experience with sales and/or management.
Leadership and organizational skills.
Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
Proficiency in learning and navigating computer functions efficiently.
Property/Casualty and Life/Health insurance licenses (must be able to obtain).
Service Advisor
Customer service supervisor job in Biloxi, MS
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplyCustomer Service Specialist
Customer service supervisor job in Biloxi, MS
The primary purpose of this position is to provide operational assistance for the wait list, intake and leasing functions of the Housing Choice Voucher Program (HCVP). The incumbent provides a wide variety of clerical and administrative support to the Assisted Housing Department.
All activities must support the Biloxi Housing Authority (“BHA” or “Authority”) mission, strategic goals, and objectives.
Essential Duties and Responsibilities
The following is a listing of the key duties and responsibilities of this position, and the skills, experience and knowledge required for the employee in this position. The listed duties should not be considered as a complete listing of all the work requirements, but a representative listing of the key duties of the position. Additional tasks to those listed below may be required, and individuals holding this position may be required to work in other areas of the housing authority to equalize or balance the workload, cover absences, or for other business needs of the Authority.
Monitors front desk and reception area of the Authority's office. Maintains positive resident communications and relations, including answering phone calls and receiving walk-in visitors to office; receives and responds to inquiries (telephone and in-person) from applicants, residents, landlords, and community organizations when appropriate.
Receives, sorts, and distributes mail in a timely and accurate manner.
Provides clerical and administrative support to the Assisted Housing team, including recordkeeping, document generation, data tracking, telephoning, mailing, and filing as assigned. Ensures adequate supply of forms and flyers are available for housing applicants.
Responds to requests in a prompt and courteous manner; identifies administrative needs of the department and develops appropriate solutions and/or recommendations.
Provides customer service to applicants, property owners, and their agents; answers incoming calls; responds to inquiries regarding program information, the admissions process, application status, and rent payments; and escalates matters as needed.
stablishes and maintains filing system and clerical procedures for intake and leasing activities; keeps the system and files up-to-date and accurate at all times.
Maintains initial eligibility interview schedules, notifies applicants of rescheduled appointments, and documents applicant records and activities.
Schedules and sends briefing notices for new applicants and tracks briefing attendance.
Prepares correspondence and proofreads documents to ensure consistency in formatting and proper grammatical usage.
Prepares status reports regarding initial eligibility/ineligibility outcomes and briefing attendance.
Completes special projects related to wait list, intake, and leasing as needed.
Other related duties as assigned.
Requirements
Minimum Education and/or Experience
High school diploma or GED and at least two (2) years of related clerical experience, preferably related to property management.
Any equivalent combination of education, training, and experience, which, in the sole determination of the Housing Authority, provides the required knowledge and abilities, may be considered sufficient.
Customer Service Associate
Customer service supervisor job in Pascagoula, MS
Job Description
Provides courteous customer service and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standards. In applicable instances, unloads trucks, processes freight, stocks counters, and performs any other function needed to maintain the salesfloor.
Job Scope
This position has no direct supervisory or budgetary accountability.
Essential Functions
1) Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales.
2) Price, stock and maintain merchandise in a neat and orderly manner.
3) Process sales transactions in an accurate, efficient, and friendly manner.
4) Adhere to assigned work schedule in order to provide predictability in workload scheduling.
5) Follow all Company policies and procedures in order to maximize customer service, sales, and store profitability.
6) In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor.
Ancillary Functions
Provide support to store management as requested.
Qualifications and Skills Required
Fundamental reading and math skills
Ability to effectively communicate in English
Working Conditions
Retail store environment where extended periods of standing are required
Retail store stockroom environment subject to fluctuations in temperature
Frequent lifting and maneuvering of merchandise and displays
Exposure to dust and extreme temperatures while unloading trailers
Scheduled work hours may vary, to include evenings and weekends
Occasional use of ladders required
Service Advisor
Customer service supervisor job in Gulfport, MS
We are seeking experienced Service Advisors to join our team. Our high-volume shop is fast-paced, productive, and a great work atmosphere!
As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling, and service repairs/maintenance. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
Benefits
Medical, Dental & Vision
Group Insurance Plans & Discounts
401K Retirement Savings Plan
Paid Vacation and Holidays
Disability Insurance
Basic Life, Dependent & Accident Insurance
Growth Opportunities
Paid Training
Employee Purchase Incentives
Family Owned & Operated
Long Term Job Security
Health & Wellness
Flexible Work Schedule
Discounts on Products & Services
Direct Deposit
Responsibilities
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Advise customers of estimated service and repair costs and review details of service/repair invoice to gain their understand of all services provided.
Distribute work between technicians efficiently
Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been carried out appropriately and on schedule.
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Clean & valid driving record license
Willing to submit to a pre-employment background check & drug screen
Basic understanding of vehicle system
Superior customer service skills
At Gulfport Nissan, our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Gulfport Nissan is absolutely critical to its success. As a family-owned & operated business, we consider each employee and extension of our family. We promise to deliver the same award-winning service and value that our community has come to expect from our dealership through the years.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyQuickLane Service Advisor - J. Allen Ford
Customer service supervisor job in Gulfport, MS
Job Description
Service Advisor - Automotive
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. This position requires at least 1 year experience of being a Service Advisor. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Job Responsibilities
Greet service department customers promptly and courteously-attitude is everything!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Benefits Offered:
Medical
Dental
Vision
401(k)
Basic and Additional Life Insurance
Accident & Critical Illness Insurance
Paid Training
Short Term Disability
Referral Program
Paid Time Off (PTO)
About Us
J. Allen Automotive is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to leadership. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.
Apply today!
Service Advisor - J. Allen Toyota
Customer service supervisor job in Gulfport, MS
Job DescriptionASM - Service Advisor
We are seeking an
experienced
Service Advisor who is an expert in the art and science of customer service. This role is critical to delivering an exceptional guest experience by greeting customers, scheduling appointments, and serving as the liaison between customers and service technicians.
If you can make customers feel welcomed, heard, and confident that their needs are being met, our dealership may be your next career home. Put your people skills to work with Allen Automotive and grow your career in a fast-paced, team-oriented environment.
Job Responsibilities
Greet service department customers promptly and courteously -
attitude is everything
Listen carefully to customer concerns and clearly communicate repair needs to technicians
Upsell recommended maintenance and repairs using low-pressure, high-integrity methods
Provide accurate repair and maintenance estimates
Adhere to dealership policies regarding vehicle care and operation
Follow up on each repair and keep customers informed of progress and timelines
Sell and manage extended service contracts and warranties
Inspect completed repairs to ensure quality and completeness
Notify customers when vehicles are ready for pickup
Review and explain all repairs and associated costs with customers
Handle minor customer concerns and complaints professionally and efficiently
Keep the Service Manager informed of all problems and potential issues
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Benefits Offered
Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Basic & Additional Life Insurance
Accident & Critical Illness Insurance
Short-Term Disability
Paid Training
Referral Program
Paid Time Off (PTO)
About Us
Allen Automotive is committed to finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefits package and a positive, team-driven work environment with opportunities ranging from sales and service to leadership roles.
If you want to set yourself apart from the ordinary routine, consistently deliver outstanding customer service, and are dedicated to excellence, we want to hear from you.
SERVICE ADVISOR
Customer service supervisor job in Gulfport, MS
Job DescriptionDescription:
Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.
Essential Duties
Advises customers about necessary service for routine maintenance.
Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.
Prepares a repair order showing time, cost and labor estimates for service.
Writes a brief description of the customer's concern on the repair order to help the technician locate the problem.
Explains the work performed and the repair order charges to the customer.
Handles customer complaints.
Schedules service appointments.
Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes “promised time.” Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly.
Keeps service department forms, menus and pricing guides up-to-date.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.
Maintains a professional appearance.
Keeps work area clean.
Other tasks as assigned
Marginal Duties
[If applicable.]
Supervisory Responsibilities
[If applicable.]
Requirements:
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Two to four years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Certificates, Licenses, Registrations
Automotive Service Excellence (ASE) Certifications
Manufacturer Training
Valid Driver's License
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
QuickLane Service Advisor - J. Allen Ford
Customer service supervisor job in Gulfport, MS
Service Advisor - Automotive
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. This position requires at least 1 year experience of being a Service Advisor. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Job Responsibilities
Greet service department customers promptly and courteously-attitude is everything!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Benefits Offered:
Medical
Dental
Vision
401(k)
Basic and Additional Life Insurance
Accident & Critical Illness Insurance
Paid Training
Short Term Disability
Referral Program
Paid Time Off (PTO)
About Us
J. Allen Automotive is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to leadership. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.
Apply today!
Field Service Supervisor
Customer service supervisor job in Theodore, AL
FloWorks is a leading specialty distributor of critical flow control products and provider of tailored technical solutions for MRO-focused applications. The company serves customers across chemical, downstream refining & renewables, high purity & sanitary, and other industrial end markets. FloWorks' product categories include valve & automation, corrosion resistant flow control, rotating equipment, flanges, filters & purifiers, and instrumentation. Privately held company headquartered in Houston, Texas.
Flotech is a subsidiary of FloWorks International LLC, which is a privately held company located in Pasadena, Texas.
Overview:
As a Field Service Supervisor, you'll provide technical support to customers, lead teams in the field, and oversee installations, repairs, and maintenance of equipment. Your role will involve interpreting blueprints, conducting skilled technical work, and utilizing your expertise in Electric and Pneumatic Actuators, as well as valves, to ensure optimal performance.
Key Responsibilities and Accountabilities
* Collaborates effectively with team members to ensure seamless daily operations, providing guidance and mentorship to crew members to achieve exceptional results.
* Develops and delivers training programs to enhance crew members' skills and knowledge, fostering a culture of continuous learning and improvement.
* Troubleshoots and repairs equipment, parts, and components, using hands-on skills and problem-solving abilities to resolve issues efficiently.
* Conducts thorough site inspections to determine the optimal sequence and method of valve installation, ensuring high-quality workmanship.
* Accurately completes all necessary documentation, reports, and forms, including JSA, Vehicle Inspections, Equipment Inspections, and other critical records.
* Adapts to changing priorities and assignments, performing other duties as needed to support the team's goals and objectives.
Qualifications:
* HS Diploma or GED, preferred.
* 2 - 5 years of experience in area of responsibility.
* Knowledge of electrical, pneumatic, and hydraulic control systems
A must…
* Excellent communication and interpersonal skills.
* Excellent organizational skills and attention to detail.
* Valid driver's license with a driving record in good standing required.
The perks of working here…
* Tuition Reimbursement
* Competitive Pay
* 401K + match
* Employee Referral Program
* FloWorks Cares Charity Program
Environmental Job Requirements
* Regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
* Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (50 pounds).
* Typically requires overnight travel up to 50% of the time.
* Must be able to be on call at times and work overtime when needed.
This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time. Questions about the duties and responsibilities of this position should be directed to the reporting Manager or Human Resources.
FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status.
FloWorks participates in the US Government's E-Verify program.
Service Manager
Customer service supervisor job in DIberville, MS
Job Description: Service Manager
Position Classification: Full-Time / Exempt
Reports To: General Manager
The Service Manager leads and motivates the Front of House (FOH) team to deliver exceptional guest experiences while driving sales, profitability, and operational excellence. This role combines hands-on leadership, adherence to Walk-On's standards, and support of a positive, team-focused environment.
Key Responsibilities
Guest Experience & Service Excellence
Ensure consistent execution of Walk-On's recipes, portioning, and service standards.
Supervise bar operations to maximize profitability and ensure compliance with beverage laws.
Maintain high standards of cleanliness, safety, and guest satisfaction.
Fill in where needed to ensure smooth operations and outstanding service.
Team Leadership & Development
Train, coach, and evaluate FOH team members to maintain high performance.
Provide feedback, enforce policies, and administer fair and consistent corrective action.
Promote teamwork, accountability, and a fun, positive work environment.
Operational & Financial Management
Prepare schedules, reports, and other operational documentation accurately and on time.
Monitor labor and controllable costs while ensuring all positions are staffed appropriately.
Ensure proper receiving, storage, and inventory control for all products and equipment.
Support marketing, advertising, and promotional initiatives to drive sales.
Compliance & Safety
Comply with all federal, state, and local regulations, including labor, health, and safety requirements.
Follow company policies and procedures for cash handling and restaurant operations.
Requirements
Minimum 2 years of management experience in a full-service, high-volume restaurant.
Proven success in leadership and operational management.
Strong communication, organization, and team-building skills.
Ability to work collaboratively with management and staff to achieve results.
Must be able to work nights, weekends, and holidays as required.
The Walk-On's Way
We lead with heart, hustle, and hospitality. Our Service Managers set the tone for the guest experience and inspire a culture of teamwork, energy, and excellence in every shift.
Equal Employment Opportunity (EEO)
Walk-On's Sports Bistreaux is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all team members. Employment decisions are based on merit, qualifications, and business needs.
This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Retail Bank Service Manager
Customer service supervisor job in Moss Point, MS
Job Details Experienced Hurley Branch - Moss Point, MS Full Time High School Negligible BankingDescription
Are you looking for a great career opportunity that offers growth and an opportunity to support your local community? All while working in a team-oriented, family-like atmosphere? At Merchants & Marine Bank, we're committed to attracting and retaining talented employees who are committed to our core values of Community, Relationships, and Personal Service.
We are looking for a Retail Bank Service Manager who wants to be a part of a friendly and high-functioning team that is committed to providing exceptional service to the customers they serve.
Success for this individual would be building relationships with internal and external customers, ensuring the customer receives an excellent experience, and influencing change to enhance efficiencies.
Merchants & Marine Bank has been proudly serving the communities along the Gulf Coast since 1899.
Why Work for Us
By joining our team, you can expect opportunities to enhance your personal skills as well as grow professionally.
Benefits and Total Rewards
The well-being of our team members is important to building our strongest future. Our Benefits and Total Rewards program provides team members with a competitive benefits package that includes the following:
Retirement - 401k
Medical, Vision, and Dental Insurance
Telemedicine
Term Life, AD&D and Disability Plan
Employee Assistance Program
Paid Time Off
Paid Holidays (11)
Tuition Assistance
Fitness Center Reimbursement
Job Summary:
The RBSM is responsible for all operational, compliance, and customer experience initiatives within their assigned bank location and in accordance with the bank's established policies. The RBSM reviews and implements policies and procedures as well as supervises activities of the Retail Banker I / Retail Banker II.
Essential Functions and Responsibilities:
Ensures a consistent and positive customer experience, including managing daily workflows, accuracy, and timeliness for transactions and processing within the branch.
Oversees various aspects of daily Retail Operations, including but not limited to daily cash ordering and reconciliation; manages and coordinates resolution of RB and branch cash balancing problems and RB tickler systems in compliance with bank policies and procedures.
In conjunction with the Retail Bank Manager, serves as the subject matter expert in the bank's deposit product suite to include ancillary products.
Conducts branch self-audits and supervises the compilation of all reports.
Ensures all retail-focused collateral material, including brochures, posters, signage, and other marketing material, is current and consistent with Bank standards.
Identifies opportunities and candidates for various bank products to enhance our overall customer relationships.
Works in conjunction with RBM in implementing and monitoring banks customer on-boarding program.
Responsible for training new RB I, RB II to include refresher, system enhancements, policy, and procedure changes.
Ability to serve in a backup capacity to Retail Bankers on operational and platform sides.
Identify, train, and coach mentors for training purposes.
Ensures all Compliance training is completed in a timely manner.
Remains informed and comfortable with product enhancements, sharing this information in weekly staff meetings that ensures a consistent delivery throughout the Bank.
Embrace and assist in conducting quarterly core value meetings.
Performs all other duties as assigned.
For more information, contact *********************.
Qualifications
Qualifications:
Bachelor's Degree in Finance, Business Administration, or related field preferred. A high school diploma or equivalent is required.
Five or more years of experience in Banking or comparable finance management experience.
Demonstrated customer service, interpersonal, and communication skills.
Must be proficient with Microsoft Office products with strong data entry skills with a high attention to detail.
Must possess exceptional time management skills with the ability to organize, prioritize, and perform multiple tasks simultaneously.
Must possess strong leadership, teamwork, problem-solving, and analytical skills.
Working Conditions & Physical Requirements:
Office environment but may have infrequent occasions to work outdoors.
40 hours per week, Monday through Friday.
Overtime or extended hours occasionally.
Some travel may be necessary to other businesses, customers, and branch locations.
The employee is frequently required to operate a computer, printer, copy machine, calculator, telephone, and/or other office equipment.
The employee frequently exchanges information with others and must be able to do so in an effective manner.
Must have the ability to communicate clearly and effectively, both verbally and in writing, and across a variety of audiences.
Easy ApplyRetail Part Time Team Lead
Customer service supervisor job in DIberville, MS
At Office Depot, the Retail Team Lead is a part-time role providing "total solutions" to our customers encompassing Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. The Retail Team Lead will demonstrate a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. Retail Team Lead (PT) will utilize Office Depot's proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction.
Through enthusiasm and expertise, Retail Team Lead will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Retail Team Lead will also be a part-time 'Key Carrier' for their location and may perform Leader on Duty functions while in the role. In addition, the Retail Team Lead (PT) must be able to perform External Key Carrier responsibilities, which include but are not limited to, opening & closing responsibilities and be scheduled for those respective shifts.
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
**Primary Responsibilities:**
+ **Print Sales and Services:**
+ Responsibility in the Print function to support efficient operation while driving overall store sales.
+ Operates and assists associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time.
+ Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store.
+ **Operational Efficiency:**
+ Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
+ Identify areas for process improvement and implement plans to reduce waste and inefficiencies. In partnership with all associates, ensure regular loss prevention compliance.
+ Ensures compliance with company policies, procedures, and practices; and supports the company's loss prevention efforts. Performs other duties as assigned.
+ Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
+ **Client Engagement:**
+ Drives positive client satisfaction levels including coaching and training to associates to enhance the customer experience.
+ Supports community outreach initiatives to drive client/customer retention.
+ Works to continually develop personal selling skills and product knowledge through sales and service tools provided to deliver the total solution.
+ Performs other duties as assigned.
+ **External Key Carrier and Leader on Duty:**
+ Ensuring the safety and security of the building and associates during the absence of the management team.
+ In partnership with all associates, ensure regular loss prevention compliance.
+ Performing opening or closing responsibilities.
+ This includes driving awareness of key performance indicators, providing guidance to improve results, activation/deactivation of the store's alarm system, and processes for opening or closing the store.
+ May assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits.
+ Other duties as deemed necessary
**Education and Experience:**
+ High School diploma or equivalent education preferred
+ Minimum 1-3 years of experience in related field
+ Sales and/or Customer Service experience preferred.
+ Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job.
+ Skilled in Customer Service and Print Services experience would be desired.
+ Must possess advanced selling skills · Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers.
+ Must be adaptable to a changing environment.
+ Must be able to assist others in a professional environment.
+ Possess excellent verbal and written communication skills.
+ Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities.
+ Must possess ability to process information/merchandise through POS register system.
+ Pays close attention to detail to ensure high quality production in the Print Services area
+ Positive and Engaging
+ Action Oriented
+ Integrity, Accountability & Trust
+ Demonstrate passion for the brand, products, services and solutions offered to our customers
+ Must possess a desire to continually develop personal selling skills and product knowledge
+ Drive for Results
+ Decision Quality
+ Patience
**About The ODP Corporation:** The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.
**Disclaimer:** The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
**Pay, Benefits & Work Schedule:** The salary range for this role is 8.56 to 13.00, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.
**How to Apply:** Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
**Application Deadline:** The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.
**Equal Employment Opportunity:** The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
REQNUMBER: 99265
Team Leader
Customer service supervisor job in Lucedale, MS
Position Overview: The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader's responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.
Key Areas of Responsibility:
* The ability to provide supervision during assigned shifts.
* Provides team members, and guests with a positive experience and atmosphere.
* Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.
* Monitors speed of service to ensure a positive guest experience.
* Assists with guest comments and complaints.
* Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.
* Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.
* Helps encourage adherence to uniform policy and standards.
* Ensures proper cash handling procedures are followed.
* Opens and closes the restaurant in the absence of upper management.
All other duties as assigned by management.
Job Type: Hourly
Education: High School Diploma or equivalent
This is for a position at a franchised McAlister's Deli location
Customer Service Associate
Customer service supervisor job in Gulfport, MS
Job Description
Provides courteous customer service and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standards. In applicable instances, unloads trucks, processes freight, stocks counters, and performs any other function needed to maintain the salesfloor.
Job Scope
This position has no direct supervisory or budgetary accountability.
Essential Functions
1) Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales.
2) Price, stock and maintain merchandise in a neat and orderly manner.
3) Process sales transactions in an accurate, efficient, and friendly manner.
4) Adhere to assigned work schedule in order to provide predictability in workload scheduling.
5) Follow all Company policies and procedures in order to maximize customer service, sales, and store profitability.
6) In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor.
Ancillary Functions
Provide support to store management as requested.
Qualifications and Skills Required
Fundamental reading and math skills
Ability to effectively communicate in English
Working Conditions
Retail store environment where extended periods of standing are required
Retail store stockroom environment subject to fluctuations in temperature
Frequent lifting and maneuvering of merchandise and displays
Exposure to dust and extreme temperatures while unloading trailers
Scheduled work hours may vary, to include evenings and weekends
Occasional use of ladders required
Field Service Supervisor
Customer service supervisor job in Theodore, AL
FloWorks is a leading specialty distributor of critical flow control products and provider of tailored technical solutions for MRO-focused applications. The company serves customers across chemical, downstream refining & renewables, high purity & sanitary, and other industrial end markets. FloWorks' product categories include valve & automation, corrosion resistant flow control, rotating equipment, flanges, filters & purifiers, and instrumentation. Privately held company headquartered in Houston, Texas.
Flotech is a subsidiary of FloWorks International LLC, which is a privately held company located in Pasadena, Texas.
Overview:
As a Field Service Supervisor, you'll provide technical support to customers, lead teams in the field, and oversee installations, repairs, and maintenance of equipment. Your role will involve interpreting blueprints, conducting skilled technical work, and utilizing your expertise in Electric and Pneumatic Actuators, as well as valves, to ensure optimal performance.
Key Responsibilities and Accountabilities
Collaborates effectively with team members to ensure seamless daily operations, providing guidance and mentorship to crew members to achieve exceptional results.
Develops and delivers training programs to enhance crew members' skills and knowledge, fostering a culture of continuous learning and improvement.
Troubleshoots and repairs equipment, parts, and components, using hands-on skills and problem-solving abilities to resolve issues efficiently.
Conducts thorough site inspections to determine the optimal sequence and method of valve installation, ensuring high-quality workmanship.
Accurately completes all necessary documentation, reports, and forms, including JSA, Vehicle Inspections, Equipment Inspections, and other critical records.
Adapts to changing priorities and assignments, performing other duties as needed to support the team's goals and objectives.
Qualifications:
HS Diploma or GED, preferred.
2 - 5 years of experience in area of responsibility.
Knowledge of electrical, pneumatic, and hydraulic control systems
A must…
Excellent communication and interpersonal skills.
Excellent organizational skills and attention to detail.
Valid driver's license with a driving record in good standing required.
The perks of working here…
Tuition Reimbursement
Competitive Pay
401K + match
Employee Referral Program
FloWorks Cares Charity Program
Environmental Job Requirements
Regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (50 pounds).
Typically requires overnight travel up to 50% of the time.
Must be able to be on call at times and work overtime when needed.
This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time. Questions about the duties and responsibilities of this position should be directed to the reporting Manager or Human Resources.
FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status.
FloWorks participates in the US Government's E-Verify program.
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