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Private Aviation Catering - Customer Service Supervisor
Abby's Catering 3.3
Customer service supervisor job in Houston, TX
ABOUT US Abby's Catering has delivered exceptional aviation and corporate hospitality services since 1980. We proudly support private jet clients, flight departments, and high-profile corporate accounts with unmatched service, premium culinary offerings, and a dedication to professionalism, accuracy, and elevated client experiences.
Our mission is built on quality, integrity, teamwork, accountability, and service excellence - and our leaders uphold these values every single day.
POSITION SUMMARY
The CSR Assistant Manager plays a key role in supporting daily operations for our private aviation and corporate catering services. This role ensures that clients receive seamless, accurate, and high-quality service from order placement through final delivery.
The ideal candidate is bilingual (English/Spanish), highly detail-oriented, collaborative, and capable of thriving in a fast-paced, service-driven environment. Strong understanding of luxury service or private aviation operations is a major plus.
KEY RESPONSIBILITIES
Support the customerservice team to ensure timely, accurate, high-quality service for private jet clients and corporate accounts
Coordinate catering orders, special requests, and service logistics with precision and consistency
Maintain and strengthen client relationships; address inquiries and resolve issues with professionalis
Collaborate across departments on client initiatives, customer outreach, and brand-enhancing activities
Utilize Microsoft Office and QuickBooks to manage reports, track client accounts, process invoices, and maintain accurate records
Monitor team performance metrics and propose improvements to enhance service delivery
Ensure accurate documentation of client interactions, service activities, and follow-up action
Assist with onboarding, training, and supporting CustomerService Representatives
Promote a positive, team-oriented culture focused on continuous improvement and service excellence
Requirements
JOB REQUIREMENTS
Bilingual preferred: English & Spanish
Experience in private aviation, luxury service, hospitality, or high-touch customerservice strongly preferred
Familiarity with marketing initiatives or supporting marketing activities
Excellent verbal and written communication skills
High attention to detail, accuracy, and organization
Strong problem-solving skills and a customer-focused mindset
Ability to handle multiple priorities in a fast-paced environment
Proficiency in Microsoft Office and QuickBooks
$23k-29k yearly est. 2d ago
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Customer Care Manager - In Office
The Briggs Agencies 4.4
Customer service supervisor job in Houston, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 2d ago
Customs Specialist
ALS Recruiting Ltd.
Customer service supervisor job in Houston, TX
Job Title: Customs Specialist
About the Role
We are seeking a detail-oriented and experienced Customs Specialist to join our growing team. In this role, you will be responsible for preparing and filing customs entries, ensuring compliance with U.S. Customs and Border Protection (CBP) regulations, and supporting our clients with accurate, timely documentation for import shipments. The ideal candidate is proactive, knowledgeable in customs regulations, and thrives in a fast-paced logistics environment.
Key Responsibilities
Prepare and submit accurate customs entries (including ISF, ABI, FDA, USDA, etc.)
Review commercial documents for compliance with U.S. customs laws
Classify products using the Harmonized Tariff Schedule (HTS)
Communicate with CBP, carriers, freight forwarders, and clients as needed
Track and monitor the clearance process to ensure timely release of cargo
Maintain up-to-date knowledge on customs regulations, duty rates, and trade compliance
Resolve customs holds, exams, and discrepancies
Provide exceptional customerservice to internal teams and external clients
Qualifications
1-3+ years of experience as a Customs Entry Writer (or similar customs compliance role)
Strong understanding of U.S. import regulations and customs documentation
Experience with ACE/ABI systems
Knowledge of HTS classification and PGA requirements
Excellent communication and problem-solving skills
High attention to detail and ability to multitask
Customs Broker License is a plus, but not required
Benefits
Competitive salary based on experience
401(k) retirement plan with company match
Health, dental, and vision insurance
Paid time off (PTO) and paid holidays
Opportunities for professional development and certification support
Flexible work schedule / hybrid options (depending on experience)
Friendly, supportive team culture
$31k-58k yearly est. 4d ago
Customer Care Supervisor
Cornerstone Capital Bank 3.3
Customer service supervisor job in Houston, TX
***No agencies or 3rd party Recruiters please. Thank you! ***
Who we are:
Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions.
We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.
Who we are looking for:
The Customer Care Supervisor role is responsible for leading a world-class customer care team. In addition to supporting their core Customer Care team, this position will engage with customers regularly and be proficient in interacting and collaborating with other areas to ensure customer inquiries are fully resolved. They will also lead by example by embracing the concept of continuous improvement and ensure best in call mortgage loan servicing
Location: Onsite daily in Galleria Area of Houston, TX
Compensation: $55-65k
What you'll do:
Responsible for reinforcing confidence in CHL's ability to provide best-in-class care in mortgage loan servicing by active and effective listening, strong problem-solving skills, and using positive language skills
Monitor and continually develop assigned team
Engaging with other CHL team members as needed to fully resolve customer inquiries
Ability to identify improvement opportunities both within and outside of the assigned team to mitigate future customer inquiries and improve overall customer experience
Regularly interacts with customers to ensure full and complete resolution of customer inquiries
Continuously improve knowledge base and skill set to ensure maximum level of customer satisfaction and world-class customer experience
Perform other job-duty related issues as assigned
What you'll need to be successful:
High School Diploma, GED, or equivalent experience
Minimum 2 + years of leading a Contact Center Team(s)
Minimum 2 + years of experience in mortgage servicing
Minimum 2 + years of experience in CustomerService
Bi-lingual skills a plus
2 + years of supervisor experience with leadership abilities
Strong phone etiquette while having a passion for taking care of customer needs with exceptional customerservice skills
Strong problem-solving skills with solid analytical skills with the ability to exercise prudent judgment
Exceptional organization and time management a must
Comfortable being a team player
Strong interpersonal skills in addition to verbal/written communication
Ability to work through stressful situations professionally
Attention to detail
Where you come in:
We're a great company with great people, and we're looking for a Customer Care Supervisor, who will bring enthusiasm, attention to detail, and a servant heart to our team of top-tier mortgage professionals. This professional will work in a tight-knit, goal-oriented team.
What we offer:
Because we recognize and reward hard work, we offer a competitive salary, full benefits package, and a performance-based bonus dependent upon position/department.
What to do next:
If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're part of our Cornerstone family, we'll continue to invest in you as a valuable asset in our company. As many of our team members can tell you, there's something special about working at Cornerstone.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$55k-65k yearly 2d ago
Registered Client Service Associate
Ameriprise Financial, Inc. 4.5
Customer service supervisor job in Houston, TX
Assist advisor(s) in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions as described by the advisor. Prepare and summarize client meetings by scheduling and confirming meetings Client Service, Associate, Registered, Service, Asset Manager, Financial Planning, Retail
$40k-52k yearly est. 2d ago
Customer Service Representative
Alphagraphics-Us651
Customer service supervisor job in Spring, TX
Benefits:
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
BENEFITS/PERKS:
Competitive Compensation
Flexible Scheduling
Hard work, collaboration, humanity, fun, and laughter
Career path development
COMPANY OVERVIEW:
As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier.
Our tight-knit team in AlphaGraphics - US651 is actively seeking a CustomerService Representative (CSR) to join us full time. The CustomerService Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. Some Graphics art knowledge is a plus!
More than anything, we're looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member.
WHAT WE EXPECT OF YOU:
Serve as the primary internal representative of the organization.
Convey to the customer our expertise in products, services, and capabilities.
Serve as an external key educator to our community and customers.
Communicate customer requirements to the support team in accordance with company policies and procedures.
Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Attract potential customers by answering product and service questions and suggesting information about other products and services.
WHAT YOU BRING TO THE TABLE:
Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
Ability to effectively build relationships with customers and teammates.
Strong written and verbal communication skills.
Desire to continuously look for ways to help people.
Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated PostNet International, Inc. franchisee. If hired, Franchisee will be your employer, not PostNet International, Inc. or any of its affiliates or any other franchisees.
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
$25k-33k yearly est. 2d ago
Welding Team Leader - High Mix / Low Volume
Ameritex MacHine & Fabrication
Customer service supervisor job in Conroe, TX
About the Role
We are looking for a highly skilled and motivated Welding Team Leader to lead and inspire our low-volume, high-mix welding operations. This is a hands-on leadership role where you'll not only guide a small team of welders but also step in on the floor, fitting and welding a wide variety of products yourself. From aluminum and carbon steel to stainless steel, you'll utilize MIG, TIG, and laser welding on some of the most challenging and rewarding projects we take on-prototypes, specialty runs, and custom builds.
What You'll Do
Lead, mentor, and motivate a small team of welders, fostering a culture of precision, accountability, and pride in workmanship.
Work hands-on as a welder/fabricator, capable of fitting and welding across aluminum, stainless steel, and carbon steel materials.
Execute welding using multiple processes (MIG, TIG, laser welding) depending on job requirements.
Ensure prototypes and low-volume runs are delivered with first-time quality and on schedule.
Collaborate with engineering and production teams to solve problems, refine processes, and bring new product concepts to life.
Set the tone on the shop floor for safety, quality, and continuous improvement.
What We're Looking For
Proven experience as a skilled welder/fabricator (MIG, TIG, laser).
Strong fitting and welding skills across aluminum, stainless, and carbon steel.
Previous leadership or team lead experience preferred, but a “lead-by-example” mentality is essential.
Ability to thrive in a high-mix, low-volume environment where no two projects are the same.
A proactive, hands-on individual who inspires others by working alongside them.
Strong communicator with the ability to drive urgency, maintain quality, and motivate a team.
Why Join Us
Be part of a forward-thinking company known for innovation and craftsmanship in custom and prototype fabrication.
Take ownership of exciting, complex builds that challenge your skills daily.
Lead a talented team where your leadership will have a direct impact on output and quality.
Competitive pay, benefits, and opportunities for career growth.
$49k-100k yearly est. 3d ago
Call Center Customer Service Rep - Houston, TX
ARS Rescue Rooter
Customer service supervisor job in Houston, TX
Deliver exceptional customerservice through inbound and outbound calls. You'll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency. This is a fast-paced, team-driven role based in-office. - - THIS IS N CustomerService, Call Center, Service, Retail, Customer
$25k-33k yearly est. 2d ago
Client Service Associate
Alphabe Insight Inc.
Customer service supervisor job in Houston, TX
Catch Vibe Voice is a forward-thinking communications and client-engagement firm dedicated to delivering exceptional business solutions. We focus on helping organizations elevate their outreach, strengthen customer relationships, and expand their market influence through innovative strategies and personalized support. Our team is driven by excellence, collaboration, and a commitment to creating lasting value for our clients. As we continue to grow, we are seeking talented individuals who share our vision and ambition.
Job Description
We are seeking a motivated and detail-oriented Client Service Associate to join our team in Houston, TX. This role is essential to ensuring seamless communication, efficient problem resolution, and a positive experience for our clients. The ideal candidate excels in a structured environment, maintains strong organizational habits, and brings a solution-oriented approach to each task.
Responsibilities
Serve as a primary point of contact for client inquiries and support requests.
Maintain accurate documentation, records, and updates within internal systems.
Coordinate with internal teams to ensure timely resolution of client needs.
Develop a strong understanding of client accounts and provide tailored assistance.
Uphold company standards by delivering consistent, professional communication.
Identify opportunities to improve processes and enhance client satisfaction.
Qualifications
Strong verbal and written communication skills.
High level of professionalism and confidentiality.
Ability to multitask, prioritize, and manage time effectively.
Detail-oriented with strong organizational abilities.
Problem-solving mindset with a commitment to high-quality service.
Ability to work independently and collaboratively within a team.
Additional Information
Competitive salary ($49,000 - $54,000 per year).
Professional growth and advancement opportunities.
Supportive and structured work environment.
Skill development and ongoing training.
Stable full-time position with long-term potential.
$49k-54k yearly 2d ago
Customer Service Representative
Hamilton Barnes 🌳
Customer service supervisor job in Houston, TX
We are looking for a dynamic and motivated CustomerService Representative who is passionate about delivering outstanding customer experiences. The CustomerService Representative is responsible for providing excellent customer support, ensuring a positive and efficient experience for our customers. This role involves interacting with customers through multiple communication channels (phone, email, chat), resolving inquiries, troubleshooting issues, and guiding customers through solutions.
Responsibilities
Provide timely and effective customerservice through phone, email, and online chat channels.
Resolve customer inquiries related to products, billing, services, and technical support.
Accurately log and track customer interactions using the internal system.
Troubleshoot and resolve customer issues, escalating complex cases as necessary.
Offer product and service information, helping customers make informed decisions.
Assist with onboarding new customers and explaining company policies and procedures.
Collaborate with team members to improve customer experience and operational processes.
Follow up with customers to ensure issues have been resolved to their satisfaction.
Stay updated on company products, services, promotions, and any changes in procedures.
Qualifications
High school diploma or equivalent (Bachelor's degree preferred).
Proven experience in a customerservice role, preferably in the telecommunications or technology industry.
Strong communication skills, both verbal and written.
Ability to multitask and manage time effectively in a fast-paced environment.
Proficiency in customerservice software, CRM systems, and Microsoft Office Suite.
Problem-solving skills and attention to detail.
Positive attitude and a passion for helping people.
Ability to work independently and as part of a team.
If you're interested in this position, please apply with your updated resume.
$25k-33k yearly est. 3d ago
Customer Service Representative
Murray Resources-Best Staffing Agency
Customer service supervisor job in Houston, TX
A well-established industrial company is seeking a proactive and skilled CustomerService Representative to join their team. This role plays a key part in supporting customers and internal teams through exceptional communication, organization, and project management skills. The ideal candidate thrives in a fast-paced environment, is proactive, and can effectively manage multiple priorities.
Location: Houston, TX
Salary: $70,000-$80,000
Position Type: Direct Hire
Responsibilities:
Manage the full order process from receipt through fulfillment, ensuring accuracy and timeliness.
Coordinate with internal departments - including sales, operations, and logistics - to ensure smooth order execution.
Track and follow up on pending information or documentation to keep projects and orders moving forward.
Prioritize workload and respond quickly to changing demands or urgent requests.
Provide excellent customerservice and maintain strong relationships with clients.
Maintain detailed records and ensure all systems are updated accurately.
Collaborate cross-functionally within the warehouse and office to resolve issues efficiently.
Requirements:
Minimum of 5 years of customerservice or order management experience, ideally in a manufacturing, distribution, or industrial environment.
Proven ability to prioritize tasks, manage time effectively, and stay organized in a fast-paced setting.
Strong communication and problem-solving skills; able to think quickly and adapt.
Experience with project management or coordinating multiple moving parts preferred.
Industry experience in chemicals or chemical sales support is a plus but not required.
Proficient in Microsoft Office and ERP/order management systems.
Must be able to work fully on site and collaborate closely with team members across departments.
$25k-33k yearly est. 4d ago
Contact Center Specialist
Yochana 4.2
Customer service supervisor job in Spring, TX
Title: Genesys Contact Center Platform Support Engineer
Type : Contract & Onsite
The L3 Support Engineer will be responsible for providing third-level technical support for the Genesys Contact Center platform. This role involves troubleshooting, incident resolution, and collaboration with cross-functional teams to ensure optimal performance and availability of the contact center systems.
Key Responsibilities:
Provide L3 support for Genesys Contact Center components including routing, reporting, and voice infrastructure.
- Lead resolution of complex and escalated issues from L2 support.
- Perform advanced troubleshooting and system diagnostics.
- Collaborate with engineering and development teams for bug fixes and enhancements.
- Provide technical guidance and mentorship to L2 support engineers.
- Participate in architecture reviews and platform optimization initiatives.
Monitor system health and proactively identify and resolve issues.
Troubleshoot incidents related to Genesys Engage/Cloud, SIP Server, GVP, Workspace, and other modules.
Collaborate with L1 support and escalate unresolved issues to L3 or vendor support.
Perform root cause analysis and implement preventive measures.
Document incidents, resolutions, and standard operating procedures.
Participate in change management and deployment activities.
Ensure compliance with SLAs and internal quality standards.
Required Skills & Experience:
Minimum 7 years of experience in Genesys Contact Center support.
-- Proven expertise in debugging and resolving complex platform issues.
- Experience in performance tuning and capacity planning.
Strong understanding of Genesys architecture and components.
Experience with Genesys Engage or Genesys Cloud platforms.
Familiarity with SIP, VoIP, and telephony protocols.
Proficiency in troubleshooting tools and techniques.
Knowledge of ITIL processes and incident management.
Excellent communication and documentation skills.
Preferred Qualifications:
Experience with CRM, IVR, CTI integrations.
Scripting knowledge (e.g., Routing Strategy, JavaScript).
Exposure to cloud platforms (AWS, Azure).
At Amegy Bank, people and culture are at the heart of everything we do. "Everyone counts" isn't just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients, we must have a diverse and inclusive team with varied cultures, backgrounds, and experiences. Join our team of caring bankers who support the growth of businesses, families, and the communities we serve. Let us help you transform your career. Amegy Bank-Here, you grow.
We're seeking a motivated and client-focused Client Relationship Associate to join our dynamic Houston Regional Commercial Lending Group in Northwest Crossing / Houston, TX. In this role, you will play a key part in supporting relationship managers, ensuring exceptional client service, and helping drive business growth through operational excellence and proactive client engagement.
This role offers the opportunity to build meaningful client relationships, support commercial lending operations, and grow professionally in a collaborative, fast-paced environment. If you are passionate about community involvement, teamwork, and helping others achieve their financial goals, we'd love to connect with you!
Key Responsibilities:
Provide daily support to Loan Officers in managing their loan portfolios efficiently.
Perform administrative and clerical tasks related to loans, deposits, and account servicing.
Process loan renewals and modifications in alignment with portfolio requirements.
Contact clients to obtain updated financial statements, credit reports, and income verification.
Review submitted documents to ensure they meet the bank's compliance and documentation standards.
Open and close accounts, update signer information, and perform notary services as needed.
Monitor and manage reporting exceptions, including collateral, financial, material, and deposit-related items.
Follow up on missing documentation such as signature cards, insurance policies, and financial statements.
Coordinate filing, correspondence, scheduling, and other portfolio-related tasks to maintain smooth operations.
Assist with loan processing, closing, and post-closing monitoring to support business development efforts.
Report to customer inquiries and assist with electronic file preparation and report maintenance.
Perform additional duties and special projects as assigned.
Required Qualifications:
High school diploma or equivalent required; a combination of education and relevant experience may be considered.
Minimum 2 years of experience in banking, loan operations, portfolio management, deposits, or account servicing.
Commercial and/or corporate lending experience is preferred.
Solid understanding of banking operations, loan documentation, loan systems, and portfolio management, including renewals and modifications.
Familiarity with banking principles, compliance standards, and regulatory requirements.
Excellent interpersonal and customerservice skills with strong verbal and written communication abilities.
Proven ability to respond to client inquiries promptly and professionally.
Skilled in reviewing, processing, and auditing client documentation and financial information.
Strong analytical and problem-solving skills with attention to detail.
Capable of generating and interpreting reports to support portfolio and client management.
Ability to multitask and manage shifting priorities while supporting relationship managers and clients.
Proficient in Microsoft Office Suite, particularly Word and Excel; experience with banking software systems is a plus.
Employee Benefits:
At Amegy Bank, our mission is to create value for our customers, communities, employees, and shareholders. We recognize the vital role you play in our success as a team member. Our benefit plans are crafted to safeguard your health and well-being, as well as that of your family, while supporting your career growth.
Medical, Dental, and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
401(k) plan with company match and Profit Sharing.
Mental Health benefits including coaching and therapy sessions.
Tuition Reimbursement for qualifying employees.
Employee Ambassador preferred banking products.
Competitive compensation in line with work experience.
Amegy Bank, a division of Zions Bancorporation (ZION), is listed on the S&P 500 and NASDAQ Financial 100 indices.
$35k-62k yearly est. 3d ago
Backshop Maintenance Team Lead
Yulista 4.9
Customer service supervisor job in Houston, TX
Yulista Solutions LLCRegular
PRIMARY FUNCTION: The Backshop Maintenance Team Lead oversees the execution of aircraft maintenance on the program in an effective and safe manner acceptable to the Government.
ESSENTIAL FUNCTIONS * Reports to Production Manager. Provides day-to-day direction, instruction, supervision, and guidance to a diverse team to accomplish tasks with competing schedules to meet critical mission requirements.
* Must recognize and capitalize on the team's strengths and weaknesses.
* Develops strategies to reach team and organization goals and consensus while developing strong team morale by encouraging employees, helping them to develop professionally and achieve individual goals and objectives.
* Assist team members in troubleshooting techniques and promote process improvement.
* Must have excellent communication and coaching skills.
* Possess the ability to effectively communicate with a wide-variety of cross-disciplines and to provide up-to-date technical information.
* Properly communicate to the PM, NASA Maintenance Control Manager, Production Manager and Maintenance Controller.
* Ensure all maintenance activities are reported in a timely manner and inputted into NAMIS.
* Exhibit comprehensive understanding of aircraft maintenance and quality control procedures.
* Possess familiarity with aircraft maintenance procedures at an organizational level.
* Communicate with other government agencies whose activities are dependent upon the contract maintenance mission.
* The Backshop Maintenance Team Lead may be required to perform other related duties to meet the ongoing needs of the organization.
SUPERVISORY RESPONSIBILITIES
This position has direct reports and supervises employees on daily tasks. This position has the responsibility and authority to carry out assigned tasks.
KNOWLEDGE, SKILLS, & ABILITIES:
* Beginner to intermediate computer skills specifically using Microsoft Office Suite. Ability to learn additional computer skills or software programs. Working knowledge of advanced software applications is preferred.
* Ability to enter data accurately into databases.
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Ability to write routine reports and correspondence.
* Interpersonal skills are necessary to work effectively and cooperatively with all levels of management and staff. Will also routinely interact with other crew members.
* Ability to use general office equipment such as fax, phone, copier, scanner, printers, etc.
* Ability to follow a process.
* Strong professional customerservice skills, including active listening, prompt service and follow-up.
* Strong decision analysis and problem-solving skills; ability to draw conclusions and justify decisions. Must be able to communicate issues to management.
* Ability to learn and understand corporate policies and procedures and how they relate to Yulista Tactical Services, LLC goals.
* Ability to perform basic mathematical computations.
* High degree of self-motivation and the ability to work independently.
* Ability to multi-task.
QUALIFICATIONS:
* Associates degree desired.
* FAA A&P Certificate desired.
* 5+ years of experience in aviation related technical areas and demonstrated leadership skills required.
* Experience supporting a NASA/DoD contract desired.
* Must have the ability to obtain and maintain a Government Security Clearance.
PREFERENCE STATEMENT
Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).
EEO STATEMENT
Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.
REASONABLE ACCOMMODATION
It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
The statements contained in this are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements.
This is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.
$92k-141k yearly est. 2d ago
Member Service Representative (Part-Time) - Spring
Navy Federal Credit Union 4.7
Customer service supervisor job in Spring, TX
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Desired Qualifications:
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customerservice, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)
Location: 6725 N Grand Parkway West, Spring, Texas 77389
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at .
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
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Media IP Limited. All rights reserved. Used under license.
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Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$30k-38k yearly est. 4d ago
Customer Service Manager/ Systems Analyst
SP 4.6
Customer service supervisor job in Houston, TX
Job Description
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
Overview
We are seeking a CustomerService Manager / Analyst to serve as a dedicated resource focused on improving customer experience, operational efficiency, and system reliability across multiple parking technology platforms. This role will play a critical part in identifying system gaps, strengthening integrations, enhancing reporting accuracy, and driving process improvements that directly impact operations and Net Promoter Score (NPS).
The ideal candidate will have strong analytical skills, cross-functional collaboration experience, and the ability to translate system findings into actionable improvements, training, and documentation.
Systems Scope
This role is responsible for supporting and optimizing the following systems and related integrations:
TIBA
TEZ
Aeroparker
Key ResponsibilitiesProcess Improvement & Compliance
Review existing processes, policies, and reporting requirements to ensure they are accurately documented and fully integrated with TIBA, TEZ, and Aeroparker systems.
Evaluate and refine reporting processes to improve clarity, accuracy, and efficiency.
Build upon prior SOP updates by identifying opportunities for more effective workflows and task completion.
Review audit reports and operational processes to identify gaps or risks.
Research system-related issues and collaborate with IT and other stakeholders to resolve technical and connectivity challenges.
Develop, update, and maintain system-specific Standard Operating Procedures (SOPs).
Proactively report findings, action plans, and solutions to leadership.
Attend all equipment-related meetings to stay informed on system changes and issues.
CustomerService & Vulnerability Assessment
Partner with Accounting, IT, and Operations teams to investigate customer feedback, service issues, and system-related complaints.
Identify root causes of customer issues and system vulnerabilities, addressing both immediate concerns and long-term improvements.
Respond directly to guest complaints, providing resolution, education, and feedback when appropriate.
Educate staff and leadership on findings, system usage, and best practices.
Oversee and support the customerservice team to ensure consistent service standards.
Train Assistant Facility Managers (AFMs) and above on updated processes and operational standards.
Reservation Management & Closed-Lot Oversight
Manage and oversee reservation-only and “closed lot” sequencing processes to ensure accuracy and prevent revenue loss.
Review occupancy counts, lot status, and reporting for accuracy.
Work with managers to:
Ensure lot counts are correct and updated in real time.
Prevent premature lot closures.
Ensure no valid reservations are turned away.
Establish clear plans for diverting drive-up customers and tracking activity.
Attend all Helm and Aeroparker meetings to stay current on reservation rules, system updates, and operational changes.
Qualifications
High school diploma or equivalent required; bachelor's degree preferred.
Minimum of three (3) years of experience in a customerservice, operations, or administrative support role.
Excellent verbal and written communication skills, with strong grammar and spelling proficiency.
Demonstrated ability to manage time effectively, prioritize tasks, meet deadlines, and handle multiple responsibilities simultaneously.
Strong analytical, interpersonal, and problem-solving skills.
Self-starter with the ability to work independently, prioritize workload, delegate when appropriate, and lead or motivate others with minimal supervision.
Highly reliable and punctual; flexible, well organized, diplomatic, and capable of managing a high-volume workload.
Strong typing skills with speed and accuracy (preferred minimum of 40 WPM).
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace tools (Gmail, Calendar, Docs).
Prior experience working with databases or enterprise systems (e.g., AS400) is a plus.
Ability to interact professionally and courteously with clients, customers, employees, office personnel, and contractors.
Knowledge of modern office practices and procedures.
Maintains a professional appearance and presentation.
Salary Range: $38.50 per hour
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
$38.5 hourly 23d ago
Customer Service & Support Manager
Wisenbaker Builder Services 4.4
Customer service supervisor job in Houston, TX
Job Purpose
Love New Home Construction & CustomerService? Do you thrive on juggling priorities, leading people, and solving problems before they even hit the surface? If you're the type who can keep a fast-moving team on track while making sure home builder customers stay happy, BuildOn has the leadership role you've been looking for.
Primary Duties & Responsibilities
What You'll Do:
Lead the team: assign work, resolve escalations, and run special projects with confidence.
Keep systems sharp: oversee customer data, documentation, and workflows for accuracy and consistency.
Drive results: monitor performance, close service gaps, and launch process improvements that stick.
Partner across the business: work with Sales, Implementation, and Development to deliver seamless service.
Qualifications
What We're Looking for
3-5 years leading service operations or customer support in a fast-paced setting.
A knack for managing workflows, coordinating across teams, and solving problems on the fly.
Experience with service platforms like BoldDesk, Zendesk, or Salesforce.
Clear communicator with strong organizational chops; construction or homebuilding background is a plus.
About the Company
BuildOn Technologies is a software product and services company founded to serve the needs of the homebuilder and construction industries. Our clients leverage our products and services to better serve the homebuyer during the sales, design and selection processes when purchasing a new home. Our clients also use our solutions to manage and operate their building services operation while estimating, quoting, purchasing, fabricating and installing the homebuyer's selected products. As the premier software product and services company in the homebuilder and construction industries, our solutions have been helping clients solve their toughest problems for 25 years.
Job Type Full-Time
$43k-67k yearly est. Auto-Apply 60d+ ago
Support Services Supervisor- Accessioning
Labcorp 4.5
Customer service supervisor job in Houston, TX
Are you detail-oriented, process-focused, and enjoy leading others? Are you looking for an industry-leading company that offers growth and stability? LabCorp is seeking a **Support ServicesSupervisor** in our accessioning department to join our team in **Houston, Texas** . In this position, you will work in a fast-paced, customer-focused, and challenging environment and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives".
**Schedule: 3rd Shift, Monday evening through Friday evening/Saturday AM. Weekends as needed.**
**Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here (************************************************************** . ** **
**Job Duties/Responsibilities**
+ Supervise the day to day operations of the department.
+ Assist with preparation of laboratory specimens for analysis and testing
+ Directly supervise, train, and mentor non-technical personnel of the department
+ Monitor daily workflow in the referral department and schedule adequate coverage
+ Responsible for ensuring all shifts in the department are properly staffed
+ Research and resolve any production errors while escalating when necessary
+ Engage in continuous process and service level improvements
+ Perform quality assurance checks to ensure efficiency and accuracy
+ Prepare and maintain Quality Assurance records and documents
+ Meet regularly with direct reports to provide coaching and feedback for their development
+ Responsible for administering and managing policies and procedures
+ Process and maintain payroll and personnel files
+ Perform administrative duties as needed
**Requirements**
+ High school diploma or equivalent.
+ Associate's degree or higher is a plus
+ 3 years of relevant experience, preferably in a clinical laboratory setting.
+ Prior supervisory or leadership experience is preferred
+ Familiarity with laboratory operations, as well as policies and procedures, is preferred
+ Strong computer skills and working knowledge of Microsoft Office
+ Excellent communication skills; both written and verbal
+ High level of attention to detail with strong organizational and prioritization skills
+ Strong critical thinking skills with the ability to make decisions in a fast-paced environment
**_If you're looking for a career that offers opportunities for growth, continual development, professional challenge, and the chance to make a real difference, apply today!_**
**Labcorp is proud to be an Equal Opportunity Employer:**
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
**We encourage all to apply**
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
$43k-72k yearly est. 8d ago
Looking for Customer Service Agents...A great entry level position!
Universal Fidelity
Customer service supervisor job in Houston, TX
NOW HIRING, COME JOIN OUR TEAM!!!!
!
UFLP is now hiring for CustomerService positions.
Do you want to work for a company that cares about you and your future? Worked at a call center, but didn't like the horrible culture and turn over? Come work for Universal Fidelity LP, a company that works hard every day to keep our employees happy and successful! We are dedicated to making you succeed in your position as well as teaching you the skills you need to move up! This is a great entry role that can lead to other opportunities with Universal Fidelity LP.
This is not a remote position
.
Job Description:
The primary focus of the CustomerService Representative is to take orders for products for one of our major clients. Qualified applicants must be quick learners, have high energy and a great work ethic. Applicants must also have the ability to display empathy and to take ownership of customer issues and concerns to get them resolved.
UFLP is a fast paced and highly competitive environment with a lot of growth opportunities.
Skills and Requirements:
Bilingual is a plus!
Must have excellent communication skills
Must have a working knowledge of computers
Must have reliable transportation
Must pass a criminal background check
We offer paid training
Pay: $13.00 per hour
If you're ready to bring your A-game to a role, apply now! We can't wait to meet you!
Founded in 1991, UFLP is a trusted call center and collection agency serving a wide range of clients. What distinguishes us is the expertise of our experienced team and the solid infrastructure we've built over more than 31 years in the industry. With a 97% diversity rate in our workforce, UFLP is proud to foster an inclusive environment. Join our team and be part of something exceptional! Check us out at *************
$13 hourly 60d+ ago
Customer Enrollment Associate In Office
The Briggs Agencies 4.4
Customer service supervisor job in Hempstead, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
How much does a customer service supervisor earn in Conroe, TX?
The average customer service supervisor in Conroe, TX earns between $26,000 and $53,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.
Average customer service supervisor salary in Conroe, TX