Customer service supervisor jobs in Des Moines, IA - 608 jobs

Job Title: Customer Support Representative II Duration: 10 months contract on W2 (possible extension) Fully Onsite These positions will be on the Customer Support Team in a Technical Support Center. Please note: Currently this position is strictly a contingent position and we do not have expectations to transition this position into a full-time employment role. Contingents are eligible to seek full time employment within and can monitor for positions through careers page. This position offers a retention bonus after 6, 12, and 24 months of employment. This position offers pay increases based on 6, 12, and 24 months of employment. Retention bonuses and pay increases are forfeited for those who do not complete their assignments or end assignments early. Subject to review. PRIMARY RESPONSIBILTIES & DUTIES: The ISG R4 (Region 4) support team provides front-line technical support/information/solutions to dealers and customers on Intelligent Solutions Group (ISG)product related inquiries, issues, and concerns to optimize customer satisfaction and retention. Technicians provide support via multiple channels (telephone, email, and chat) while effectively documenting each interaction within our case management system. Technicians also create and maintain support tools/solutions available online. A few of the 80+ products supported by this support team: /Website-Dashboard, JDLink, Operations Center, Apex Farm Management, Stellar Support, Mobile Apps, GreenStar Displays, StarFire Receivers, JDLink Terminals, AutoTrac and machine guidance. This position will not be extended beyond the current end date. To help with recruitment, the managers have agreed to offer a retention bonus at 3 months of employment and an additional bonus after successful completion of assignment. These will be $1,000 each.* REQUIRED SKILLS REQUIRED SKILLS, KNOWLEDGE,&RELEVANT WORK EXPERIENCE: * Skills in interpersonal communications, negotiation, and conflict resolution * Experience with customer service / support * High comfort level and experience with consumer software applications * Strong computer and troubleshooting skills * Ability to work off-shift hours and occasional holidays to support the business * Experience with data management DESIRED SKILLS, KNOWLEDGE, & RELEVANT WORK EXPERIENCE: * Knowledge of agriculture customers * Agriculture operations experience, including Precision Farming experience * Prior work experience in Agriculture or Technology dealer channels * Bachelor's degree in Agriculture, Business, Engineering related field, IT or a similar discipline **Manager highly prefers candidates with a degree, in any field such as Business, Math, Ag, etc.. If they are a high school graduate with no additional education, he would like to see them have a technical certification that shows that they understand how IT database management works** Support hours fall between 7am - 6pm CST, Monday - Friday and 8 am - 12 pm CST, Saturday. · Schedule may include occasional holidays and overtime based on the needs of the business. · Candidate must be available to work any 8-hour shift within the 7am-6pm support window. · Candidate will work on-site (Johnston, IA) five days a week · Shifts are subject to change based on volumes. SPECIAL CONSIDERATIONS: · Training and mentoring will be on the 8-4:30am shift and last approximately 6 weeks. · Takes approximately 3-4 months from start date to reach full productivity. · Limited travel to nearby Des Moines Works for a factory tour and to nearby Jensen Farms approximately twice a year. Will ride along with a Deere full-time employee.

Service Manager-$1500 Signing Bonus Type: Full Time Pay: $30.00-$32.00/hour Property: Westpointe Apartments & Townhomes Company: BH Management Link: *********************************************************************************************** We value new talent! Join us and receive a $1,500 signing bonus after 90 days of employment! Who We Are BH is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the "Best Workplace for Women," "Best Workplace for Millennials," and "Best Workplaces for Diversity." Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow. BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we've come from and are ready to tackle what's next. Come join us! Role Overview As the Service Manager II, you'll have a big mission. If you choose to accept it, your mission will be to coordinate the work of employees who repair and maintain buildings/facilities. Prepares work schedules, assigns work, and oversees the work product. May be involved in new construction or modification of existing properties. Performs a variety of complicated tasks. Responsible for maintaining adequate inventory of supplies for repairs and monthly maintenance budget monitoring. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner. As you can likely tell, 'how' things are done matters just as much as 'what' was done here at BH! Key Responsibilities Using independent judgment, completes maintenance employee schedules and communicates assignments to maintenance staff. Participates in the site staffing needs with the Community Manager. Assesses training needs of employees, provides input for needed training programs, coordinates and schedules appropriate training. Responsible for safety and skill training for all maintenance employees. May assist with completing written property safety audits. Responsible for daily property and grounds inspection to look for needed maintenance and liability hazards. Ensure all repairs / replacements are assigned and completed within company standards, including interior / exterior rehabilitation and construction projects. Assists with monitoring of resident satisfaction and ensures follow up on the results by property maintenance staff. Understands and complies with Occupational Safety & Health Administration (OSHA) and all other safety requirements. Knowledge of federal, state, and local code and internal policies, initiatives and systems regarding maintenance. Employs the knowledge of mechanical methods, practices, and tools in the inspection and repair of faults in a range of mechanical equipment/components. Inspects, maintains, installs, repairs, replaces, and cleans equipment. Includes sourcing and installing new equipment. Assist in ensuring that established preventive maintenance programs are implemented, followed and documented per BH program guidelines. Has a complete understanding and working knowledge of the company's policies and procedures, and ensures team's understanding and compliance. Responsible for the maintenance and security of all property-issued tools. Shares on-call responsibilities, including inclement weather conditions, with the maintenance team. Responds to resident request per company standards. Other duties as assigned. You Have Minimum of five or more years of progressive maintenance and safety experience. 300-500 units in one community. Advanced computer skills and industry specific technology to coordinate and help respond to resident/management requests for the property. Regularly performs manual, task-oriented work independently and prioritize tasks. Assigning tasks to large team. High School diploma is a plus. Required Certifications: EPA Core, Type I-Appliances, Type II-HAVC, Certified Pool Operator Required to provide own (industry specific) hand tools. Physical Requirements/Environment: The physical requirements described here represent those that an employee must meet to perform the essential functions of this job successfully. Lifting up to 50 pounds. Full range of motion with upper and lower body. Continuous movement, including, but not limited to, standing, walking, bending, stooping, crawling, and climbing stairs. Ability to work with both hands for frequent grasping and manipulation. Push or pull items and reach overhead. Operation of a motor vehicle onsite, if applicable. Exposure to all weather conditions. Seniority Level: Experienced Industry: Property Management Employment Type: Full-Time Location: Onsite Work Schedule: Monday-Friday (work schedule may vary). Some overtime may be required, and the ability to work extended hours, including "on-call" and/or participate in a rotating "on-call" schedule as needed to meet business needs. At BH/B.HOM, we believe our strength lies in our people. We are proud to be an Equal Employment Opportunity Employer, committed to fostering a workplace where everyone feels included, valued, and heard. Our posted compensation reflects the value of talent across multiple U.S. markets and is based on job-related knowledge, skills, and experience. PandoLogic. Keywords: Apartment Maintenance Manager, Location: Urbandale, IA - 50322

Assisting customers "post-issue" (annuitants with an established policy), performing address changes, claims questions, change in funding decisions, assisting with tax inquiries and any other related tasks servicing an annuity. Call volume is roughly 50+ calls a day. Responds to internal/external customer calls, emails and other forms of communications, resolving inquiries promptly, efficiently and professionally. Communicates answers and solutions to customers verbally and/or in writing. Researches questions and/or issues to identify causes and solutions and/or to disseminate accurate information to customers. Meets or exceeds department standards by adhering to schedule, providing accurate information, using soft phone skill techniques, and following all other performance metrics defined by Customer Excellence. Available to answer calls, uses appropriate aux codes when unavailable to take calls due to breaks, training, projects or lunch. Assists other teams within operations depending on business needs. Updates contracts promptly with notes so the most current information is readily available to all company personnel. Utilizes and navigates multiple computer systems, applications, and procedure tools to access and identify information. Initiates and takes ownership in creating solutions, answering questions and finding information for internal and external customers. Collaborates with teammates in creating solutions for different customer issues and situations *Qualifications* 1+ year of customer service experience Need to type above 40 WPM *Shift* Monday-Friday, 8am-5pm #priorityeast *Job Type & Location*This is a Contract to Hire position based out of Des Moines, IA. *Pay and Benefits*The pay range for this position is $22.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Des Moines,IA. *Application Deadline*This position is anticipated to close on Jan 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Employment Type:Full time Shift:Description: The UM Lead is responsible for overseeing day-to-day activities within the Utilization Management (UM) department, including staffing, assignment management, and serving as the first line of escalation for problem-solving. This role ensures effective leadership and delegation of daily UM activities and workflows. The UM Lead is also responsible for intervening with payers to prevent denial escalation, managing in-house expedited appeals, and conducting medical reviews for post-claim audits. As a resource and mentor to the UM staff, the UM Lead provides education on payer requirements, regulations, and standard work practices. This role involves collaboration with the Director of Care Coordination/Case Management and a multidisciplinary team. Essential Functions: Understands, incorporates, and demonstrates Trinity Health's Mission, Vision, and Values in all behaviors, practices, and decisions. Facilitates daily activities of the UM department and provides leadership to the team. Assists the Director in hiring, training, coaching, and evaluating personnel. Maintains confidentiality regarding personnel matters within the department. Works with healthcare providers to assess medical necessity and appropriateness of inpatient admissions, providing feedback on documentation to support these decisions. Collaborates with the team to maximize financial reimbursement for MercyOne Central Hospital through accurate and timely clinical documentation. Coordinates with the Pre-service Team to ensure pre-certification for patients with complex diagnoses or care settings, in accordance with payer requirements. Maintains strong relationships with insurance payers to facilitate authorization approvals. Collaborates with the Revenue Cycle, HIM, Denials, and Finance teams. Recognized as an expert in UM practices and technical skills. Demonstrates effective communication (verbal, written, and digital) in various forms including medical records, emails, and phone calls. Consults with other professionals to improve patient outcomes. Utilizes current literature to guide practices and improve outcomes. Seeks assistance in conflict resolution when needed. Effectively delegates tasks to other UM team members and evaluates their performance. Completes assigned learning materials and competency activities within orientation and beyond. Contributes to the professional growth of others by serving as a preceptor, coach, and mentor. Assists in managing resources to meet quality and financial goals. Performs other duties as assigned by the manager. Maintains knowledge of relevant federal, state, and local regulations, as well as Trinity Health's Organizational Integrity Program, Standards of Conduct, and other policies to ensure adherence. Minimum Qualifications: Comprehensive knowledge of Utilization Management, typically gained through a bachelor's degree in Nursing, Healthcare Administration, or a related field, or equivalent relevant UM work experience. A minimum of 5 years of Utilization Management experience. Previous leadership experience preferred. Current Registered Nurse License in the State of Iowa required. Certification in Utilization Management preferred. Comfortable working in a collaborative, shared leadership environment. Strong personal presence characterized by honesty, integrity, and a caring attitude, with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. Education: Bachelor's degree in Nursing, Healthcare Administration, or a related field. Relevant work experience in Utilization Management may be considered in lieu of degree. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Come join our family! Microbac Laboratories is an essential business offering competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off including vacation, holidays and flex-time, a wellness program, referral bonus, tuition reimbursement and more! Whether you are just starting your career in science or looking to further it, Microbac will put you on the path of an exciting career with room to grow. Quality, safety, giving back to our communities, diversity and inclusion, customer success and employee wellbeing are part of our core culture. We are looking for motivated individuals to join our family as a Customer Relationship Lead. ABOUT MICROBAC Microbac serves our clients with the utmost expertise and respect for their market requirements, constraints and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined over nearly 50 years of trusted, analytical and measurement experience. Through our network of laboratories, offices, and field services, we have the flexibility to meet the unique requirements for each client, project and scope. As a privately held third-party testing company, Microbac operates with a commitment to safety, quality and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets. JOB SUMMARY The Customer Relationship Lead serves as our primary point of contact between this department and the Customer Service Manager. Through gaining a thorough understanding of the area requirements, time frames, flow and personnel, they ensure our clients will have correct samples logged in the system and supplies on hand to sample. This leadership position requires a high amount of communication, organization, decision making, and the ability to effectively coordinate the activities of cross-functional teams in a deadline driven work environment. Essential Functions: Gain a thorough understanding of client needs; act as the liaison between the client, team members, and our laboratory staff teams; Troubleshoot and head off problems, preventing them from adversely affecting the client. Learn each aspect / job in the area and be able to fill in as needed. Maintain sample storage areas. Coordinate communications and actions between internal departments/functions. Monitor the area flow and adjust if needed to meet all analytical hold times and outbound shipping deadlines. Work with CS personnel on both daily and quarterly shipping orders. Work with CS manager on supply inventory and ordering. Work with Field Service personnel on courier routes and turn coolers. Minimum Qualifications Degree in Food Science, Chemistry, or a related field of study; Technical understanding of Food and/or Environmental Testing requirements. Food and/or Environmental Testing Laboratory Experience is strongly desired. Client service or QA experience preferred. Ability to communicate clearly and effectively with both laboratory staff and non-technical individuals. Exceptional ability to work with others to troubleshoot and solve problems and delegate tasks when necessary. Familiarity with the regulatory testing requirements within the industry (i.e.; FDA; EPA). Demonstrated ability to effectively plan, organize and lead projects. Ability to demonstrate an observable commitment to service excellence and brand standards. Leadership in group of less than 10 people. Previous experience working in production setting. Customer service experience preferred. Ability to communicate clearly and effectively within all areas of the laboratory. Exceptional ability to work with others to troubleshoot and solve problems and delegate tasks when necessary. Demonstrated ability to effectively plan, organize and lead daily tasks and special projects. Ability to demonstrate an observable commitment to service excellence and brand standards. Maintaining a high level of customer contact, Customer Relationship Lead gains a thorough understanding of client needs and act as the liaison between the client and our laboratory staff teams Customer Relationship Leads manage the logistics of client projects, ensuring client needs are met in a timely and cost-effective manner Lead the Customer Relationship team to achieve success for all customers. Works with the CRM to plan, organize and ensure proper execution of the welcoming and on boarding process in a consistent, professional, and timely manner for all assigned accounts. Accountable for accurate account set up and responsible for setting up programs and testing information in the laboratory information management system (ELEMENT / CRM / AXIS / CONTROL and any other system set ups critical to customer management. As part of the onboarding process, review first sample Certificate of Analysis (COA) and invoice with the customer to verify that appropriate tests and reporting format are as requested. Answer customer phone and email inquiries, identify customer requirements, provide results and additional information that meets or exceeds the customer's expectations and follow up with solutions. Contact customers with information regarding test results that will be late or are out-of-specification and document all customer interactions in the customer relationship management (CRM) system. Works with internal leadership and staff to ensure the quality of work completed and reported meets or exceeds. pre-determined quality standards; and that the Company QA Program is followed and promoted. Supports quality and proactively participates in continuous improvement initiatives in the department. Maintain and grow overall client satisfaction through collaboratively working with clients to provide services that meet their needs and exceed their expectations. Effectively communicate customer requirements and coordinate projects with internal departments not limited to Customer Relations, Sales, Field Services and Laboratory Operations to ensure client needs are addressed in a timely and appropriate manner. Assist in customer complaint handling and investigation of customer complaints in accordance with company quality policy and SOPs. May delegate work assignments within the Customer Relationship Department. May manage and develop Customer Relationship staff in some locations. Monitor the progress of projects, heading off any potential setbacks that could adversely affect the customer. Communicate technical data to the laboratory's senior leadership and to clients. Maintain client files. Manage the financial and business aspects of assigned accounts, working closely with sales. Assists in communication/resolution of billing issues. Review analytical reports for completeness and accuracy prior to releasing to the client. Draft reports and other documentation and distribute as necessary. Field incoming leads and ensure they are transferred to the correct TSM/AM/Sales. Assumes accountability for the promptness of completing tasks and projects. Develops new products and/or services through evaluation of client needs through generating ideas for consideration. Identify cross selling and/or other customer intelligence that may be useful in creating new opportunities for existing customers. Provide support to the Sales teams and other CR team members. This may include customer visits or back up support for other team members. Participate in annual training certification to maintain working knowledge of tools required to perform the job; not limited to the Laboratory Information Management System (ELEMENT), CRM, and Standard Operating Procedures (SOPs). WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools; talk or hear. The employee is occasionally required to stand, walk, and sit. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision and depth perception. Working Conditions: While performing the duties of this job, the employee will be in a general office environment. The noise level in the work environment is usually moderate. This job may require travel less than 20% As a privately held third-party testing company, Microbac operates with a commitment to safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets. OTHER: This is not an exhaustive list of all duties an employee may be required to perform. Microbac reserves the right to revise the job description at any time. Employment is at-will. Microbac, promotes a drug-free, alcohol-free workplace. Applicants considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration. Microbac is an Equal Opportunity Employer - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.

Job Description Join the Mahaska Team as our Customer Service Representative. Mahaska is proud to be an Equal Opportunity Employer and encourages people of all walks of life to apply today! As a Customer Service Representative, you will be a key point of contact in our Des Moines, Iowa facility, ensuring exceptional service and support to customers and employees. You will handle customer interactions, process orders, address inquiries, and provide comprehensive support in a professional and timely manner. Essential Duties and Responsibilities Support the office environment by assisting the team and keeping general supplies well-stocked and organized Collaborate with a diverse team to ensure administrative tasks are handled accurately and in an efficient manner Contribute to local Accounts Receivable tasks Provide excellent customer service by assisting customers and employees Embrace a variety of other exciting duties as assigned or instructed Create digital production art including illustrations, photo treatments, and other visual assets as needed. Take ownership of assigned design projects, take direction from brand and team leaders, and follow established processes to ensure smooth delivery of creative assets. Effectively conduct in-depth data analysis, to communicate goals and objectives to other team leaders. Develop and recommend data-driven solutions to improve operational efficiency, reduce costs, and enhance customer experience. Effectively communicate data analysis findings with the team Required Knowledge, Skills and Abilities Fantastic phone etiquette and customer service skills Skill in organizational abilities, multitask management, and eager to be a part of and support a team Willingness to take direction and follow through with the completion of an assigned task Refined proofreading, grammar and spelling skills Proficient in Microsoft Word, Excel, Google Workspace and other relevant software applications. with a minimum of three (3) years of progressive experience in office assistance, clerical, records processing, or related office work, office software, and internet usage or Any equivalent combination of training and experience that will have provided the required knowledge, skills, and abilities. Ability to communicate effectively verbally and in writing, including composing emails. Ability to establish and maintain effective working relationships with other employees, brand representatives, and the general public, fostering a collaborative and professional work environment. High School Degree and six (6) years of experience; a combination of education and experience can be used Positive attitude with a willingness to be adaptable Expertise in database maintenance, ensuring data integrity, and managing large sets of information with attention to detail. Demonstrated ability to effectively utilize design software like Adobe, Canva, and AI to generate creative projects. Excellent benefits and company perks!! Our benefit packet includes : Health, RX, Dental, Company paid Life Insurance policy for full-time employees, Additional, spouse and child life insurance, 401 (k), paid personal days, and paid vacation. All are eligible on the 1 st of the month following 60 days of employment! At 1 year of service, you will get a chance to meet with our 3 rd party financial advisors to help you with your financial planning needs. Company Perks include : We also offer employee product discounts, and college scholarships for our employees & dependents. Mahaska is an Equal Opportunity Employer All job offers are contingent upon passing the pre-employment background check and drug screening process. Mahaska encourages qualified candidates to submit their applications if they think they would be a good fit for the position, even if they have a concern that their background check or drug screen results may not meet the company's expectations. A positive result on these screens does not automatically mean employment will be denied. Please submit your application and answer the screening questions honestly as each report is reviewed individually to determine if a candidate will proceed with employment and any information provided during the application process will be considered as part of the decision-making process. Upon hire, all new employees are required to provide documentation of their eligibility to work in the United States. Applicants must currently be authorized to work for ANY employer in the United States. Mahaska is unable to accept applications that would require sponsorship of an employment Visa at this time. Mahaska is an Equal Opportunity Employer. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. . Powered by JazzHR Z5keyQuLeX

Together, We Own it! Start your employee owner journey with Shorr Packaging. The Customer Support Associate is responsible for conducting pre-order research and entering customer sales orders with great accuracy and timeliness to ensure a smooth customer experience. As an integral team member, this individual also provides other key activities to assist the overall needs of the Customer Support Department including fulfillment of customer requests for shipping paperwork, invoices, shipment tracking and expedites. Success in this fast-paced role is ensured by demonstrating excellent teamwork skills paired with the ability to manage time sensitive processes to meet expected service levels for our customers. Responsibilities Enter customer sales orders and sample requests into Shorr's ERP system with accuracy and efficiency to meet expected service levels. Conduct pre-order research if needed prior to order entry to ensure correct product, pricing, and shipping requirements are entered. Perform new item set-up in concurrence with Shorr's Data Coordinator team using Shorr quoting and ERP systems. Release customer sales orders from Shorr's Order Manager portal to Sxe. Set-up and maintain customer specific lists/tables in ecommerce platform to ensure a smooth customer ordering experience. Ensure follow-though activities are completed such as sending order confirmations to customers and release of orders to warehouse for shipment. Administrative Tasks: Setting up new customer accounts and ship to's in Shorr's ERP system. Add customer contacts and other account updates in Shorr's CRM. Manage customer requests for packing lists, BOL's, and POD's Create manual invoices for customers and/or process invoices in customer portals as required. Problem Resolution: Enter and track expedite requests through Shorr's expedite portal. Provide updated shipping status to team members and/or customers. Resolve sales order and invoice rejections in customer portals. Other duties may be assigned. Requirements Associates Degree or equivalent experience required Experience with MS Word, Excel and Outlook. Knowledge of ERP, CRM and ecommerce platforms is a plus. Prior data entry experience in an ERP and/or ecommerce platform. Demonstrated ability to work with detailed information. Excellent communication skills and ability to work in a fast-paced team environment. Demonstration of excellent organization skills while managing time sensitive processes. Individuals must be adaptable while maintaining a positive and cooperative attitude to meet work demands. Benefits Employee Stock Ownership Plan (ESOP) - Together, We Own It! Comprehensive Employee Benefits: Medical, dental, vision and other insurance coverages Competitive hourly rate plus targeted annual bonus plan 401K plan plus matching Team based Employee Owner company culture Shorr Packaging Corporation is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is the policy of the Shorr Packaging Corporate to afford full Equal Employment Opportunity, and all applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, protected veteran status, disability status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.

MTMX Compensation range is $55,000-$65,000/year + 10% bonus potential. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. As a Manager of Team Member Experience at Cooper's Hawk, you'll play a vital role in shaping the journey of our Team Members-from their first day to every milestone along the way. As a standard bearer of the brand, you'll lead initiatives that attract, connect, engage, and retain top talent, all while promoting our company values and supporting the growth of our business. With a focus on hiring, training, onboarding, recognition, engagement, talent development, and HR support, you'll help create a workplace where Team Members feel valued, supported, and inspired. What You Will Get * 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events * Monthly Complimentary Wine Tasting for Two * Medical, Prescription, Dental, Vision and Telehealth plus Wellness Discount * 401(k) with Company Match * Health & Flexible Savings Accounts- Health and Dependent Care * Long-Term Disability; Voluntary Short-Term Disability * Basic Life and AD&D Insurance (with option to purchase additional coverage) * Paid Parental Leave * Paid Time Off * Access to Team Member Relief Program * Wellness and Mental Health Support * "Everyday Benefits" Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services * Team Member Rewards, Milestone Recognition and Referral Bonuses * Career Development Opportunities How You Will Succeed Show Up Ready: Come prepared, stay sharp, and start strong. * Develop quarterly staffing plans and partner with Talent Acquisition to ensure sourcing strategies are in place * Maintain applicant tracking systems and ensure internal job postings are visible to current Team Members * Ensure onboarding and offboarding processes are timely, organized, and positive * Participate in orientations and ensure training materials and uniforms are available Own What You See: Take responsibility, jump in, and do what needs to be done. * Collaborate with trainers and managers to ensure training programs are executed and standards are met * Conduct 30/60/90-day check-ins with new hires and communicate progress to department managers * Track and analyze time-in-position data and identify training and development opportunities * Ensure compliance with HR systems, certifications, and break policies Stay in Sync: Communicate often, move with your team, and keep service flowing. * Attend Community and manager meetings to stay aligned with team needs * Observe new Team Members on shift and provide feedback to support success * Partner with department managers and HR to coordinate leaves of absence and return-to-work transitions * Share engagement and retention insights with the GM and Area Director * Partner with managers to identify internal talent for hourly leadership roles * Follow policies, systems, and standards and ensure others are doing the same Make It Personal: Be genuine, listen well, and tailor the experience. * Conduct Stay Interviews and gather feedback to improve the Team Member experience * Provide guidance on Paylocity functions and benefits utilization * Ensure Team Members feel heard, supported, engaged and celebrated Add a Touch: Go beyond the expected to create memorable moments. * Promote a culture of fun and recognition through celebrations, events, and milestones * Coordinate charity events and community involvement opportunities * Lead the creation of monthly boards with tasting notes, Chef Recs, and Wine Club updates * Celebrate Team Member achievements and life events * Interact with Guests and Team Members in the restaurant to ensure uncompromising hospitality What You Will Bring * Must represent Cooper's Hawk Values * Must be at least 21 years of age * Must have experience as a New Restaurant Opening Trainer, Lead Restaurant Trainer, or in management at Cooper's Hawk Winery & Restaurants or have previous management experience with another restaurant concept * Must have a passion for hospitality * Has knowledge of operations in the tasting room, front of house, and kitchen to understand the Team Member experience in each part of the restaurant * Is able to communicate clearly and effectively with strong interpersonal and leadership skills * Has the ability to multi-task and work effectively in a fast-paced environment * Maintains basic knowledge of first aid and handling emergencies * Has the ability to work flexible shifts and schedules, inclusive of weekends and some holidays * Has the ability to perform essential functions to company standards with reasonable accommodation * Must be able to read, write and understand English * Must be able to lift and carry up to 50 lbs. * Must be able to stand for at least 10 hours per shift * Must have the ability to work 50-60 hours per week * Ability to work flexible shifts and schedules, inclusive of weekends and some holidays Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Provides information/solutions as frontline support to channel partners/customers/Company personnel on product related inquiries on moderately complex policies issues and concerns to optimize customer satisfaction and retention. (Note that products may include parts whole goods or product related services.) • Provides responses and/or solutions to customer dealers and/or Company personnel inquiries concerning problems and concerns of a moderately complex level. • Effectively documents customer dealer and/or company personnel interactions and issues relating to area of responsibility. • Distributes additional product/service/policy information to customer's dealers and personnel. • Develops common solutions to problems with team members to maintain required service levels. Maintains the accuracy and availability of customer related information on-line. • Assists in the promotion products/services/programs through special program offerings special mailings and pro-active user contact. • Negotiates with customer's dealers and company personnel to provide the proper policy execution and adequate resolution. Qualifications • A qualified individual will assist customers and dealers (phone & email) in the creation of new customer and dealer accounts, modify/merge existing accounts, and also provide alpha numeric codes that will activate/transfer/warrant GPS enabled farming devices. • Extreme flexibility is needed due to the schedule requirements of supporting a 24/7, 362 days a year support center. • Off shift hours, weekends and holidays are a likely possibility. • Training will be on 1st shift and last roughly two weeks. • Candidates with customer service backgrounds and strong troubleshooting computer skills are highly desired. • Ag/farming backgrounds a plus. • Degree preferred but not required. Additional Information To know more on this opportunity or to schedule an interview, please contact: Cris Cesar ************ ***************************

Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence. **Core Technical Skills:** + Install, configure and manage IMS in a parallel sysplex environment + IMS systems programming + Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization + Reviewing new versions of IMS for functionality, advising how they benefit the client + Evaluating change requests and determine impact to assigned clients + Vendor consultations for problems and questions + DR recovery of application objects + Troubleshooting and solving production database issues + Demonstrated ability to respond quickly and effectively to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge of IMS database organization using access methods of VSAM and OSAM + Full function database organization types + HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM + Definition and use of LOGICAL databases + HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc. + Fast Path databases (DEDBs) + Database Design and related utilities + DBD source coding and DBDGEN + PSBGEN source coding and PSBGEN + How databases are processed using secondary indexes (PROCSEQ=) + Correct usage of PROCOPT= to minimize database locking + ACBGEN + Online Change + IMS commands related to ACB and FORMAT changes + Database monitoring + Space management + Database dataset space reporting for proactive outage avoidance. + How to immediately fix an out of space condition for a VSAM database dataset **Integration Skills:** + Coding and usage of IMS reorganization utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index build + Image copy + Pointer checker + Support planned (disaster recovery) and unplanned (emergency) database recovery activities + Knowledge of log archive and change accumulation utilities + How to perform a log archive on demand + Knowledge of IMS DB recovery utility + How to use DBRC to generate JCL for forward recovery and point-in-time database recovery + Identification and resolution of performance issues + Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity + Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30 + Use of DFSDDLT0 utility to access data + Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus + Using DBRC to monitor database activity **Education and Experience:** + Bachelor's Degree, or equivalent experience + 8 + years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change management experience is a plus **Preferred Qualifications:** + Proven critical thinking, analytical and troubleshooting skills + Excellent interpersonal, relationship management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10% **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-MM1 \#LI-Remote The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

Position Title:Supervisor - Plant Services - 117Job Group:MeritRequired Minimum Qualifications:• Four years experience excluding apprenticeship in the applicable craft, trade or plant service supervised; or the equivalent combination of directly related education and experience. • Must possess and maintain a current valid drivers license.Special Required QualificationsValid U.S. Driver's LicensePreferred Qualifications:Experience overseeing maintenance and vendors of residential dorms, community living, or similar Experience coordinating work with contractors, managers, and other necessary personnel Experience with preventative maintenance Job Description: Iowa State University is seeking a Supervisor - Plant Services to lead skilled trades maintenance operations within the Department of Residence. This role oversees maintenance teams supporting residential dormitories, ensuring buildings, systems, and equipment are maintained safely, efficiently, and to a high standard. This is a hands-on supervisory role that balances leadership, coordination, and technical expertise in a residential environment that operates year-round. What You'll Do Supervise skilled trades staff including Environmental Systems Mechanics, Facilities Mechanics, Plumbers, and Carpenters supporting residence hall facilities. Plan and assign work by establishing schedules, managing work orders, and adjusting priorities based on daily needs and emergencies. Support preventive maintenance efforts to reduce downtime and extend the life of building systems and equipment. Provide on-call leadership by responding to emergencies and service needs during assigned rotations. Monitor quality and performance to ensure work is completed safely, on time, and in accordance with department standards. Assist with staffing needs by interviewing candidates, recommending hires, training employees, and supporting ongoing development. Coordinate materials and resources by reviewing and approving requisitions, ordering parts, and tracking maintenance needs. Lead by example by performing duties of the supervised trades as needed, particularly during emergency situations. Maintain accurate records related to timekeeping, schedules, costs, and work activity. Schedule Monday - Friday | 7:00 a.m. - 4:00 p.m. On-call rotation About the Department of Residence With over 400 full-time, part-time, and student employees, the Department of Residence is one of the largest non-academic departments on Iowa State University's campus. The department serves thousands of residents each year through housing operations that run year-round across residence halls and apartment communities. What You'll Get Insurance benefits beginning on your first day, with timely enrollment Retirement benefits with strong university contributions Paid vacation, sick leave, and holiday pay Tuition reimbursement available after one year of employment Characteristic Duties and Responsibilities Controls the work unit in establishing work schedules, assigning or reassigning duties, effecting transfers, and approving leave and overtime. Maintains accurate records, including time records, work schedules, and charges. Verifies and approves materials requisitioned by employees. Reviews and checks performance of assigned personnel in order to maintain high standards of service and workmanship. Interviews and effectively recommends hiring. Evaluates employee performance and effectively recommends disciplinary actions, promotions, merit increases, and termination. Trains and orients new employees; may conduct formal training. Reviews and keeps informed of new developments and techniques within area. Assist in preparing job cost estimates. Serves as first step in grievance procedure. Maintains and enforces prescribed safety standards. Performs the duties and responsibilities of the craft supervised as required and in emergency situations. Monitors equipment maintenance schedules and assigns maintenance when required. Orders repairs and parts when necessary. Acts upon requests and complaints from departments related to custodial services. Knowledge, Skills, and Abilities Ability to maintain effective working relationships with others. Ability to establish goals, schedule work, set deadlines for total accomplishment for self and subordinates. Ability to measure and evaluate employee performance and conduct reviews. Ability to interpret and explain policies, procedures, rules, and regulations. Ability to communicate orally and in writing. Knowledge of appropriate interviewing techniques. Knowledge of and ability to enforce safety standards. Ability to accurately maintain a system of records. Knowledge of the principles, methods, and techniques used in the trade supervised. Knowledge of building costs. Knowledge of purchasing policies and procurement practices. Ability to prepare cost estimates and specifications for facilities, equipment, materials, and repairs. Ability to communicate and interact with outside organizations and agencies such as municipal and state agencies and numerous private sectors. Knowledge of personnel policies and procedures. Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position. Appointment Type:RegularNumber of Months Employed Per Year:12 Month Work PeriodTime Type:Full time Pay Grade:17Application Instructions: To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email ********************** or call ************ or Toll Free: **************. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: Retirement benefits including defined benefit and defined contribution plans Generous vacation, holiday and sick time and leave plans Onsite childcare (Ames, Iowa) Life insurance and long-term disability Flexible Spending Accounts Various voluntary benefits and discounts Employee Assistance Program Wellbeing program Original Posting Date:January 14, 2026Posting Close Date:January 25, 2026Job Requisition Number:R18432

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. ESSENTIAL FUNCTIONS: * This position interacts with individuals ages newborn to death. * Maintains and demonstrates a good understanding of the area control of all supplies, chemicals, equipment and personnel within Environmental Services. * Inspects check-outs and release to ensure required standard is met. * Arranges adequate coverage of assigned areas at all times and continuously checks assigned areas to ensure staff is following schedules and work is done properly. * Utilizes the phone to communicate with hospital staff and employees to meet the needs of the hospital in a timely manner. * Trains and retrains Environmental Service personnel as directed by the Operations or coordinating Manager. * Inspects equipment daily to maintain clean condition and good repair; observes cleaning needs throughout hospital and submits written requests to coordinating Manager. * Maintains good public relations with all patients, visitors, co-workers, staff and user departments. * Completes a variety of forms, reports and logs. * Assigns duties to staff in case of fire, internal disaster or community disaster. MARGINAL FUNCTIONS: * Observes and reports the need to repair equipment, furniture, building and fixtures. * Assumes responsibility for department in the absence of the Manager. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * High school diploma or GED preferred. * Ability to read, write, comprehend and speak English fluently. * Three years experience in a clerical, reception, sales or supervisory position. * Computer experience (1 year). * Education may be substituted for experience. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

**Please read the ENTIRE job posting before applying** is an on-site in office position and will require on-call rotation** This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as “medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs” (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities. HCBS Supervisors provide leadership to a team who is laser-focused on providing the best care possible. Within the team, you'll guide a team into fulfilling the mission of empowering people to reach individual achievement across the spectrum of life. If you're passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As a core team member, you'll be responsible for keeping updated records, making decisions in compliance with rules and regulations from governing bodies, and implementing services that emphasized individual choice and decision making. Your consistent leadership will provide your team with the trusted foundation they need to make a difference in the lives of the people we serve. What Winning Looks Like: While it's not a competition, we do recognize that each person wants to ‘win' at life; and you're a central part of someone else's wins - as well as your own! In this role, you'll be responsible to: Create and maintain the team culture, which may include: o Collaborating with Imagines' Recruitment Team to hire the best team members for the job. o Supervise the Direct Support Professional team. o Collaborating with Imagines' Training Team to provide the best possible training for team members, assuring they learn the most updated and efficient practices. o Scheduling your team to work at times that fits the needs of the people we serve. o Being actively present and involved with your team, including performing weekly site visits and following up with team members. o Conducting monthly team meetings focused on immediate needs and team culture. o Providing coaching opportunities for staff. o Agreeing to be placed on-call as required and fill in for the team if there is need. o In this role, you must be available on short notice to fill gaps in the schedule due to absences, personnel changes, or other unexpected reasons. o Compensation for on-call duties will be paid in stipends based on rotation, per department guidelines. o Mileage reimbursement is available when on-call duties require report to work outside of regularly scheduled hours. Overseeing resources, which may include: o Monitoring and scheduling vehicle usage for services. o Monitoring budgets for individuals served are being maintained and followed as outlined in their financial plan by the Representative Payee Coordinator. o Supporting individuals in communication with and fulfilling responsibilities associated with their Representative Payee Coordinator. o Overseeing balances, ledgers, receipts, and special requests forms in collaboration with the Representative Payee Team. o Monitoring medication check-ins. o Monitoring appointment scheduling and follow-up communication for individuals served. o Collaborate with the Strategic Advancement team to promote local community partnerships and promote services offered by Imagine. Demonstrate knowledge, or be willing to learn, and comply with all policies, practices, laws, and rules provided by any governing bodies in the industry. Provide complete, consistent, and accurate documentation of incident reports, investigations, and service documentation. Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible. Know We're For You: We know finding the right opportunity can be tricky - that's why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, you'll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, you'll have access to: Competitive Wages: The base pay is $22.63/hour. With education and experience, you could start out making more than that. Scheduling: This full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m. As part of a 24/7 service organization, the role includes participation in an on-call rotation and may require flexibility to provide additional coverage as needed in our site homes. Generous Paid Time Off (PTO): We all deserve a break now and then - don't feel bad about taking time for you. 401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life. Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance - we've got you covered. Pre-Paid Legal Services: Be prepared for the things you just can't be prepared for on your own. Discounted Costco or Sam's Club Memberships: What can we say? We know a great deal when we see one. Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career. Employee Assistance Program: We're there for you through all life's ups and downs. Requirements Functional Experiences, Skills, & Requirements: The ideal candidate will possess the following qualifications and professional experiences: Mission-oriented: We're on a mission to empower people to reach individual achievement across the spectrum of life. We know you are, too. An Attitude of Learning: The truth is, the field of caregiving is always changing and requires adaptability. We need people on our team who are always ready to learn new ways of doing things, helping people, and changing lives. Ability to Communicate Well: We're looking for people with strong communication abilities so we can rely on you to communicate effectively to the rest of the team and the people we serve. Confidence: We're looking for people who know how to balance being bold and being humble. We're looking for team members who are self-aware enough to know when to stand up as an advocate for others and when it's time to follow the leader. Age Requirement: This position requires you to be at least 18 years of age. Driver's License: You'll be responsible for transportation at times, so we need to trust your ability to be safe behind the wheel. Reliable Transportation: You'll need reliable transportation. You will also need to provide proof that your automobile insurance covers $100,000/$300,000/$50,000 liability coverage - don't worry, we can answer any questions you might have about this. Education Requirement: Minimum Education Requirement of High School Diploma/GED equivalent. **Work Authorization: Candidates must be able to work in the U.S. without sponsorship** Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. May require lifting at times, up to 35 pounds. Lifting more than 35 pounds requires the use of a two-person lift, mechanical lift, or assistive equipment. May require prolonged sitting and working at a computer for up to eight hours. May require frequent bending, stooping, and stretching. May require prolonged standing for up to eight hours. Must wear hearing and eye protection in required areas. Must have ability to see objects/persons at a distance. Must have ability to see close work such as typed or handwritten material. Must have ability to hear conversations in a quiet and a noisy environment.? Must have ability to determine where a sound is coming from. Must have ability to hear differences among bells, buzzers, beeps, horns, etc. Must have ability to communicate through speech. Must have ability to drive and transport for service provision as needed. Must remain awake during working hours, if applicable. Please note this is not designed to cover or contain an all-inclusive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Further, this job description does not imply a contract between employees and Imagine the Possibilities, Inc. Imagine the Possibilities is an equal opportunity employer. All candidates will be considered without regard to race, color, gender, sexual orientation, national origin, disability status, or any other protected status.

*Customer Service Representative* *Location:* West Des Moines, Iowa (On-site) *Pay Rate:* $22/hr *Contract Type:* Contract-to-hire potential *About the Role* Join *American Equity* as a *Customer Service Representative*, where you'll assist annuitants with established policies in a dynamic, fast-paced environment. This role focuses on *post-issue support*, including address changes, claims inquiries, funding decisions, tax-related questions, and more. You'll handle *50+ calls per day*, ensuring prompt, professional, and accurate service while navigating multiple systems and collaborating with internal teams. *Key Responsibilities* * Respond to customer calls, emails, and other communications promptly and professionally * Provide accurate answers and solutions verbally and in writing * Research issues to identify causes and deliver resolutions * Meet department standards for schedule adherence, accuracy, and soft skills * Update contracts with detailed notes for internal visibility * Navigate multiple computer systems and tools efficiently * Collaborate with teammates to create solutions for customer issues * Assist other operational teams as needed *Qualifications* *Must-Have:* * Attention to detail and strong communication skills * Ability to type *40+ WPM* * Quick learner and punctual *Preferred:* * Previous experience in customer service or financial services *Work Schedule* * *On-site* in West Des Moines office (transitioning to downtown location in Q1) * Monday-Friday, 8-hour shifts between *8:00 AM - 5:00 PM* * Standard schedule: *8:15 AM - 5:00 PM* * One 5-hour day option (Tues-Thurs) *Employee Value Proposition* * Great starting position with *American Equity*, a growing company * Opportunity for *contract-to-hire* * Collaborative and supportive work environment Learn more about us: *Job Type & Location*This is a Contract to Hire position based out of West Des Moines, IA. *Pay and Benefits*The pay range for this position is $22.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in West Des Moines,IA. *Application Deadline*This position is anticipated to close on Jan 21, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'. Job Description Provides information/solutions as frontline support to channel partners/customers/Company personnel on product related inquiries on moderately complex policies issues and concerns to optimize customer satisfaction and retention. (Note that products may include parts whole goods or product related services.) Duties: Provides responses and/or solutions to customer dealers and/or Company personnel inquiries concerning problems and concerns of a moderately complex level. Effectively documents customer dealer and/or company personnel interactions and issues relating to area of responsibility. Distributes additional product/service/policy information to customers dealers and personnel. Develops common solutions to problems with team members to maintain required service levels. Maintains the accuracy and availability of customer related information on-line. Assists in the promotion of products/services/programs through special program offerings special mailings and pro-active user contact. Negotiates with customers dealers and company personnel to provide the proper policy execution and adequate resolution. Qualifications Specific Position Requirements: A qualified candidate will assist customers and dealers by phone and email with the creation of new customer & dealer accounts, modification/merging of existing accounts, and will send & receive alphanumeric codes in order to activate/transfer/warrant products for GPS enabled farming equipment. Extreme flexibility is needed due to the schedule requirements of supporting a 24/7, 362 days a year support center. Training will be on 1st shift and last roughly two weeks. After training has been completed, the candidate must be able to work and rotate between 1st, 2nd, and 3rd shifts. Shifts including one weekend day (Sunday-Thursday, Tuesday-Saturday) and holidays (with the exception of Thanksgiving, Christmas, New Year's) will also be required. Candidates with customer service backgrounds and strong troubleshooting computer skills are highly desired. Ag/farming backgrounds a plus. Additional Information To more about this or to schedule an interview, please contact : Richard Olano Technical Recruiter ************. richard.olano(@)collabera.com

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Supervisor - Plant Services - 117 Job Group: Merit Required Minimum Qualifications: * Four years experience excluding apprenticeship in the applicable craft, trade or plant service supervised; or the equivalent combination of directly related education and experience. • Must possess and maintain a current valid drivers license. Special Required Qualifications Valid U.S. Driver's License Preferred Qualifications: Experience overseeing maintenance and vendors of residential dorms, community living, or similar Experience coordinating work with contractors, managers, and other necessary personnel Experience with preventative maintenance Job Description: Iowa State University is seeking a Supervisor - Plant Services to lead skilled trades maintenance operations within the Department of Residence. This role oversees maintenance teams supporting residential dormitories, ensuring buildings, systems, and equipment are maintained safely, efficiently, and to a high standard. This is a hands-on supervisory role that balances leadership, coordination, and technical expertise in a residential environment that operates year-round. What You'll Do * Supervise skilled trades staff including Environmental Systems Mechanics, Facilities Mechanics, Plumbers, and Carpenters supporting residence hall facilities. * Plan and assign work by establishing schedules, managing work orders, and adjusting priorities based on daily needs and emergencies. * Support preventive maintenance efforts to reduce downtime and extend the life of building systems and equipment. * Provide on-call leadership by responding to emergencies and service needs during assigned rotations. * Monitor quality and performance to ensure work is completed safely, on time, and in accordance with department standards. * Assist with staffing needs by interviewing candidates, recommending hires, training employees, and supporting ongoing development. * Coordinate materials and resources by reviewing and approving requisitions, ordering parts, and tracking maintenance needs. * Lead by example by performing duties of the supervised trades as needed, particularly during emergency situations. * Maintain accurate records related to timekeeping, schedules, costs, and work activity. Schedule * Monday - Friday | 7:00 a.m. - 4:00 p.m. * On-call rotation About the Department of Residence With over 400 full-time, part-time, and student employees, the Department of Residence is one of the largest non-academic departments on Iowa State University's campus. The department serves thousands of residents each year through housing operations that run year-round across residence halls and apartment communities. What You'll Get * Insurance benefits beginning on your first day, with timely enrollment * Retirement benefits with strong university contributions * Paid vacation, sick leave, and holiday pay * Tuition reimbursement available after one year of employment Characteristic Duties and Responsibilities * Controls the work unit in establishing work schedules, assigning or reassigning duties, effecting transfers, and approving leave and overtime. * Maintains accurate records, including time records, work schedules, and charges. * Verifies and approves materials requisitioned by employees. * Reviews and checks performance of assigned personnel in order to maintain high standards of service and workmanship. * Interviews and effectively recommends hiring. * Evaluates employee performance and effectively recommends disciplinary actions, promotions, merit increases, and termination. * Trains and orients new employees; may conduct formal training. * Reviews and keeps informed of new developments and techniques within area. * Assist in preparing job cost estimates. * Serves as first step in grievance procedure. * Maintains and enforces prescribed safety standards. * Performs the duties and responsibilities of the craft supervised as required and in emergency situations. * Monitors equipment maintenance schedules and assigns maintenance when required. * Orders repairs and parts when necessary. * Acts upon requests and complaints from departments related to custodial services. Knowledge, Skills, and Abilities * Ability to maintain effective working relationships with others. * Ability to establish goals, schedule work, set deadlines for total accomplishment for self and subordinates. * Ability to measure and evaluate employee performance and conduct reviews. * Ability to interpret and explain policies, procedures, rules, and regulations. * Ability to communicate orally and in writing. * Knowledge of appropriate interviewing techniques. * Knowledge of and ability to enforce safety standards. * Ability to accurately maintain a system of records. * Knowledge of the principles, methods, and techniques used in the trade supervised. * Knowledge of building costs. * Knowledge of purchasing policies and procurement practices. * Ability to prepare cost estimates and specifications for facilities, equipment, materials, and repairs. * Ability to communicate and interact with outside organizations and agencies such as municipal and state agencies and numerous private sectors. * Knowledge of personnel policies and procedures. Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position. Appointment Type: Regular Number of Months Employed Per Year: 12 Month Work Period Time Type: Full time Pay Grade: 17 Application Instructions: To apply for this position, please click on "Apply" and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email ********************** or call ************ or Toll Free: **************. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: * Retirement benefits including defined benefit and defined contribution plans * Generous vacation, holiday and sick time and leave plans * Onsite childcare (Ames, Iowa) * Life insurance and long-term disability * Flexible Spending Accounts * Various voluntary benefits and discounts * Employee Assistance Program * Wellbeing program Original Posting Date: January 14, 2026 Posting Close Date: January 25, 2026 Job Requisition Number: R18432