Customer service supervisor jobs in Florida Ridge, FL - 466 jobs

This is a skilled position that focuses on providing customer service through processing customer transactions, cash handling, and may involve the preparation of food. Work is reviewed through employee observation, facility inspection written and oral reports. In the event of a natural or man-made disaster that may threaten the area, the employee may be required to perform emergency duties as directed.(Note: The listed duties are illustrative only and are not intended to describe each and every function, which may be performed in the job class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.) Collect fees or other charges from the guest while operating a POS (Point of Sale) computerized revenue collection system. Balance cash drawer to ensure money received matches sales processed. Take inventory of supplies and equipment to maintain stock at required operational level; receive and account for all merchandise handled at the facility; reconcile delivery documents with orders received and forward documents for processing. Maintain accurate sales and cash receipts records; record all transactions in ledger, prepare and maintain revenue reports, inventory reports and incident reports as necessary. Stock and collect revenues from vending machines. Clean and maintain concession facility and equipment; maintain safety and security of facility and equipment. Answer phone inquiries and give information to the public accurately and courteously. Greets visitors; provides information to customers. Maintains order and discipline at the facility entrance and/or gift or pro shop. May perform clerical duties as position requires. Work evenings, weekends and holidays as required. Operate a concession facility by preparing and providing patrons with supplies, refreshments, confectionery items requested and customer receipts. Prepare food and equipment for daily concession operations. Clean and maintain concession facility and equipment; maintain safety and security of facility and equipment. Receive, organize and stock food inventory daily. Answer phone inquiries and give information to the public accurately and courteously; for golf course: may assist the public in booking tee times. Fills containers with condiments and beverages, makes popcorn, and prepares both hot and cold food items. Upon assignment, unstacks beach chairs, set-up, clean pads, pick up debris, change trash cans, check restrooms for cleanliness, stack and secure chairs. Upon assignment, operates beach equipment rental facility. Upon assignment, unlocks cart barn, ball dispenser, and turn the lights on at the golf course. Upon assignment, pick up debris, change trash cans, check restrooms for cleanliness, stack and secure chairs. Performs work related to this job description as required. KNOWLEDGE, SKILLS AND ABILITIES: (Note: The knowledge, skills, and abilities identified in this class specification represent those needed to perform the duties of this class. Additional knowledge, skills and abilities may be applicable for individual positions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Knowledge of the principles and practices of cashiering, and business math. Knowledge of proper telephone etiquette and procedures. Knowledge of basic sanitation and safety requirements for the handling of food. Knowledge of the operational and maintenance requirements of the equipment utilized in the facility to which assigned. Ability to make rapid and accurate math computations, reconcile money/accounts and maintain records. Ability to establish and maintain effective working relationships with the general public and co-workers. Ability to operate cash registers, computers, adding machines, and other office equipment. Ability to provide exceptional customer service to all ages, including interaction with children, adults, the elderly and persons with special needs. Ability to work a flexible work schedule. Ability to assist in special events and swim meets as needed. Ability to perform clerical duties and have the ability to perform monetary transactions. Ability to write simple correspondence, respond to common inquiries or complaints from customers, service vendors, coaches, local businesses or other staff members. Ability to maintain facilities clear of safety hazards. Must be at least sixteen (16) years of age or older. Prior cashier and/or concession experience preferred. Additional qualifying education and/or experience which provide the necessary knowledge, skills and abilities may be substituted one for the other on a year for year basis. CERTIFICATES, LICENSES, REGISTRATIONS: Upon assignment. must possess Current Food Service Handler certification within thirty (30) days of employment (certification offered on premise).The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Acceptable eyesight (with or without correction) Acceptable hearing (with or without correction) Position may require performing stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials involving physical effort (20 - 100 pounds). WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed indoors and outdoors. Outdoor exposure; upon area of assignment employee may be routinely exposed to the sun and exposed to extreme heat or cold and windy conditions as well as works on uneven and/or slippery surfaces. Involves frequent interaction with people. May require attendance at night meetings and/or outdoor meetings.

Wonder Works is one of the most respected Development and Construction firms in the Tri-State area that have earned its reputation by building with integrity and quality since 1987. The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer. Job Description We are looking for a motivated and experienced Customer Support Manager to lead our customer support department. The Customer Support Manager will be responsible for driving superior customer support to business clients through policies, procedures, and setting of goals. You will be up-to-date on industry products and trends, and train staff accordingly. The ideal candidate will have proven experience working in a customer support position, show excellent leadership and interpersonal skills, have great communication skills, and be a role model and mentor to staff. Pay: $20.00 - $35.00 per hour. Customer Support Manager Responsibilities: Managing the customer support department's day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote their implementation. Informing the team of all new information related to products, procedures, and trends. Assessing support statistics and preparing detailed reports on the findings. Interviewing and hiring new employees. Overseeing and evaluating the team's ongoing training efforts. Delivering performance evaluations and following the disciplinary process according to company policy. Managing the budget of the customer support department. Qualifications Customer Support Manager Requirements: High school diploma or equivalent. Proven experience as a Customer Support Specialist, preferably within a similar environment. Thorough knowledge of legislation pertaining to consumer protection. Prior experience in a managerial or supervisory role will be advantageous. Top-notch oral, written, and interpersonal abilities. Well-developed arbitration skills with the ability to remain impartial. Affinity for multitasking with precision. Capacity to accept and utilize constructive criticism. Alignment with our company's values. Additional Information Wonder Works employees have a winning attitude and champion innovation, teamwork and accountability through a results-oriented, customer-centric, and fun culture. We offer various health and financial benefits, learning and growth opportunities, competitive salary compensation, rewarding bonus programs, and a wide range of work-life benefits designed to make your life easier. All your information will be kept confidential according to EEO guidelines.

We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do. Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while directing and supervising all functions, duties and activities of the front end. Ensures that all current customer service, cash control, labor control, expense and supply controls, asset protection, maintenance, physical safety, food safety, associate and customer engagement policies are being followed. This role will create a shopping and working environment that exemplifies the company's commitment to and vision of service, quality and neighborhood partnerships. This position will create a strong company bench by identifying and developing individuals' skills and abilities for future advancement. This role is responsible for hiring and training execution in the store. This is a working manager position that requires a balance of physical labor, delegation, team building and leadership, planning, and administrative work. Key Performance Indicators Overall Customer Satisfaction OSAT (Service) Gauges the customer experience in each respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability. Produce Scanning · Ensures the customers are correctly charged, the department is replenished properly and decreases the risk of shrink. Items per Bag Gauges the potential over spending of bags when not meeting the company goal. Essential Responsibilities Responsibility % Of Time Store Leadership Leads and empowers teams to deliver a great shopping experience for our customers in alignment with the company's vision, goals, expectations, and policies while maintaining open communication channels for ideas, suggestions, and feedback. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. Demonstrates and role models exceptional customer service exceeding customer expectations; ensures associates greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly, and business-like manner in order to promote the company image as a service-oriented operation. Establishes and maintains a professional working relationship with customers, associates, schools, vendors, suppliers, and regulatory agencies. 30% Fiscal Leadership Assists in managing the fiscal budget, in-stock, inventory, shrink, expenses including labor and supply management and cash control with a high level of integrity, urgency and responsibility within the best interests of the organization. Maximizes sales and profits by ensuring effective display and sales techniques, efficient ordering, scheduling and work planning. Analyzes P&L for business opportunities. Determines areas for improvement and communicates finds and plans of action with store manager. 30% Department Leadership Participates actively as a coordinated, motivated management team. Trains and coaches team on all KPIs, customer service, product knowledge, suggestive selling, safety and sanitation. Uses initiative, ingenuity, creativity, and good judgment to act on opportunities and issues as they occur within the store location. Ensures all policies, programs and directives are communicated and executed in a positive and timely manner. Ensures store's operations are consistent with all aspects of federal, state, and the company's health, safety, and sanitation codes. 15% Associate Leadership Responsible and accountable for the hiring and training execution in the store. Ensures that recruiting, interviewing and hiring the best-qualified applicants through pro-active and consistent recruitment techniques, within company established compensation guidelines. Responsible and accountable for ensuring new associates receive a proper on-boarding and completes new hire training as outlined by training best practices by following up with leaders and new hires. Exercises ability to coach, hold associates accountable, separate associates when necessary or effectively recommend the same. Ensures adherence to all state and federal employment laws and company policies and procedures. 15% Safety and Compliance Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department. 10% Disclaimer Performs other job-related duties as assigned. Qualifications Required Education Course of Study High School Diploma or Equivalent Preferred Education Course of Study Bachelor's Degree Business or related field Language(s) Required Language(s) Preferred English English and Spanish Relevant Experience Supervisory Experience 3 - 6 yrs minimum 1 - 5 yrs minimum Knowledge, Skills & Abilities Required Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Proficient with computer applications used in effectively operating the department. Strong customer service skills. Exceptional interpersonal, motivational and communication skills. Possession of Food Safety Certification or the ability to obtain same within 180 days of placement. High standard of integrity and reliability. Environmental Factors Environmental Factors Retail - Location Management: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts, Department Specific Required Equipment: baler/compactor, barista equipment and mixers, floral equipment including helium tank, cutting implements, heat shrink dryer general hardware tools such as a ladder, pliers, wire cutters, general kitchen tools such as utensils, thermometer, Ice machine, shovel, powered cutting equipment, such as a slicers, saws, grinders, produce equipment including watering machine, pineapple corer, various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment, Automatic meat wrapper, box cutter, lobster tanks Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 70 lbs. Travel Percent Overnight Occasional No Shift(s) Varied shifts, to include morning, afternoon, evening and closing shifts. Includes a minimum of one (1) closing shift each week Job Tag #WD

Job Description Customer Service Manager APP Jet Center Stuart We are seeking a dynamic and experienced Customer Service Manager to join our team. The ideal candidate will be passionate about delivering exceptional customer service, possess strong leadership skills, and thrive in a fast-paced environment. As a Customer Service Manager, you will be responsible for overseeing all aspects of customer service operations, ensuring efficiency, accuracy, and customer satisfaction. Responsibilities: Customer Service Supervise lobby area and phone communications to ensure quality service. Manage CSR schedules in collaboration with the General Manager (GM), covering desk when necessary. Assist customers and address issues during peak activity periods. Customer Desk Coordination Coordinate customer handling during high operational periods. Monitor vehicle movements and manage issues promptly. Ensure effective communication between desk and ramp staff. Verify accuracy of data input and billing of ancillary services. Invoice Monitoring Review invoices before forwarding to accounting. Monitor transient hangar invoicing and address issues promptly. Identify root causes of invoice errors and provide staff training as needed. Review invoice cancellations and implement corrective actions. Services Accounts Receivables Review accounts receivable with GM weekly, addressing payment collection and account issues. Ensure proper setup of new accounts and communicate relevant information to staff. Address new client needs and update customer records accordingly. Training Train new CSRs and assist in training new line techs on procedures and systems. Review training materials regularly to ensure compliance and effectiveness. Qualifications: Proven experience in customer service management role. Strong leadership and communication skills. Ability to multitask and thrive in a fast-paced environment. Proficiency in Microsoft Office Suite and customer service software. Benefits: Competitive salary Health insurance Retirement plan Paid time off Professional development opportunities If you are a motivated individual with a passion for delivering exceptional customer service and leading a team to success, we encourage you to apply. Join us in shaping the future of our company and making a positive impact on our customers' experiences.

Job Title: Coastal Hyundai Customer Experience Manager Company Overview: Join our dynamic team at Coastal Hyundai, where we redefine automotive excellence through unparalleled customer service and exceptional experiences. As a leading dealership in the industry, we are dedicated to delivering top-notch service and forging lasting relationships with our valued customers. Position Overview: We are seeking a passionate and customer-centric individual to join us as a Customer Experience Manager. In this role, you will be the driving force behind our commitment to delivering exceptional service at every touchpoint. You will oversee all aspects of the customer journey, ensuring that every interaction exceeds expectations and reflects our brand's values. Key Responsibilities: Develop and implement strategies to enhance the overall customer experience, from initial inquiry to post-purchase follow-up. Serve as the primary point of contact for customer feedback, inquiries, and concerns, promptly addressing and resolving issues to achieve customer satisfaction. Collaborate with sales, service, and other departments to streamline processes and optimize the customer journey. Utilize customer feedback and data analytics to identify areas for improvement and implement initiatives to enhance the customer experience. Stay up-to-date on industry trends and best practices in customer experience management, continuously seeking opportunities for innovation and improvement. Qualifications: Strong leadership and interpersonal skills, with the ability to motivate and inspire a team. Excellent communication skills, both verbal and written, with the ability to effectively engage with customers and colleagues at all levels. Analytical mindset, with the ability to interpret data and insights to drive informed decisions. Detail-oriented with strong organizational and time management skills. Passion for the automotive industry and a genuine desire to create memorable experiences for customers. Benefits: Competitive salary and performance-based incentives. Comprehensive health, dental, and vision insurance plans. 401(k) retirement savings plan with employer match. Paid time off and holidays. Ongoing training and development opportunities. Employee discounts on vehicle purchases, service, and parts. Join Our Team: If you are passionate about delivering exceptional customer experiences and thrive in a fast-paced, team-oriented environment, we want to hear from you! Join us at Coastal Hyundai and be part of a winning team that is dedicated to excellence in every aspect of the automotive industry. How to Apply: To apply for the Customer Experience Manager position, please submit your resume and a cover letter outlining your qualifications and why you are the ideal candidate for this role. We look forward to welcoming you to our team! By sending a message, you agree to our Terms. Read our Privacy Policy. Don't share sensitive info. Chats may be reviewed and used to train our models. Learn about your choices.

The Customer Support Representative provides both remote and on-site technical and operational support for Embraer Executive Aircraft, ensuring fleet safety, availability, and performance. This position is based in the East Region of the United States and will serve as a key technical member of Embraer's Customer Care Center, headquartered in Brazil. JOB RESPONSIBLITIES * Provide technical support (troubleshooting and technical clarification) to customers remotely or on-site with a focus on returning the aircraft to service safely and on a timely manner. * Coordinate resolution and be the point of contact for escalated customer issues, liaising across Embraer departments (CRM, Engineering, Manufacturing, Quality, Supply Chain) with urgency and precision. * Manage and respond to AOG (Aircraft on Ground) and routine maintenance inquiries, ensuring timely solutions. * Analyze and validate aircraft technical data, including CMC (Central Maintenance Computer), OMS (Onboard Maintenance System), FDR (Flight Data Recorder) and component-level NVM (Non-Volatile Memory), as applicable. * Built strong partnerships with CAMs (Customer Account Managers) with a focus on Key Accounts (specially CFD - Corporate Flight Departments). * Provide 24/7 customer support via phone and email, including rotational shift and on-call availability. * Be proactive with Key Account Customers (specially CFD) by understanding their operation and providing customized recommendations, such as service bulletins, manuals, technical documents, and maintenance publications to guide appropriate customer actions. * Develop technical solutions for admissible repairs, temporary repairs, and ferry flights. * Lead and support internal projects aimed at improving processes within the Customer Care Center. * Monitor and drive improvements in key performance indicators (KPIs) for the Customer Care Center. * Collaborate with internal teams to propose preventive or corrective solutions based on technical analysis. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES Education: * BA degree in Aerospace, Mechanical, Electrical Engineering or a related technical discipline is preferred. Experience: * At least 5 years of experience in technical support within the aviation/aeronautical industry. * Additional work experience in field service support, training and customer relations/ service functions is preferred. * Technical knowledge of Embraer Executive aircraft is a differentiation for this role. Knowledge, Skills & Abilities: * Solid technical knowledge in one or more aeronautical systems technologies (e.g. Avionics, Flight Controls, Fuel, Communications, Electrical, Hydraulics, Landing Gear, Propulsion). * Ability to interpret and read technical standards and drawings. * Experience on aircraft systems troubleshooting (root cause analysis), including CMC, OMS, FDR and/or NVM analysis. * Experience in aircraft operation and maintenance. * Knowledge of maintenance and operations manuals (AMM, FIM, WDM, SB, AIPC, MEL, etc.). * Proficient with computer and mobile platforms (including the Office suite), Web and E-mail Tools. * Good analytical and technical abilities. * Effective verbal and written communication. * Good presentation skills. * Detail oriented and focused on customers' needs. * Flexible and able to multi-task in a fast-paced environment. * Team player, collaborative and able to listen to team's needs. * Negotiation techniques. * Ability to perform under pressure. * Possess and applies knowledge of principles and practices in their work assignments which typically are moderately complex in nature. Working Conditions / Environment/ Special Requirements * Flexibility to work shifts, including on-call hours (during business days and weekends/holidays). * Availability for short and long-term travel (planned or unplanned). * Ability to work in a safe professional manner adhering to all regulatory requirements including, OSHA, EPA, State and Federal regulations (to be confirmed if it is required for US jobs). * Ensure employment law, work security/safety rules, and company policy and procedures compliance. GENERAL COMMITMENT FOR ALL EMPLOYEES * Commitment to company values and complies with department norms, policies, directives, and procedures. ENS, company policies and procedures. * Incorporates Lean and P3E (Embraer Business Excellence Program) processes and concepts into daily activities. * Strive for continuous improvement to processes and procedures. * Honors and protect confidential and proprietary documents and information. * Satisfies work schedule requirements. The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required by the employee. Performs other duties as assigned. Embraer is an Equal Opportunity Employer.

. This position is required to be report to HQ daily. ESSENTIAL DUTIES AND RESPONSIBILITIES: Delivering “WOW” Service by answering a preset number of inbound calls based on scheduled shift and performing diagnostic troubleshooting of NuCO2 equipment as it relates to beverage carbonation Utilizing deductive reasoning to ask probing questions, gather information and determine the correct course of action for each caller while ensuring all safety protocols are adhered to strictly Duties include, but are not limited to, remote troubleshooting of bulk CO2 tanks, Nitrogen generators and gas blenders for soda fountains and beer systems, analysis of delivery and usage history, root cause identification, accurately processing customer requests for delivery & service, collaboration with other departments for escalation of critical matters, processing sales leads, payment processing, understanding/conveying details about products and programs for all beverage carbonation solutions offered Demonstrating independence and initiative to find creative, unique solutions to complex issues Effectively communicating with customers to obtain pertinent information & understand their requests Effectively managing a heavy influx of job specific information via email updates and memos and demonstrating accountability for acting immediately on such updates Acting Like An Owner as it relates to building job knowledge by demonstrating focus on information retention in training classes as well on the job coaching and inquisitively asking questions Seeking ways to respectfully challenge the status quo and current practices to answer the questions “What more can we do?” and “”How can we do this better?” Determining proper call coding, documentation and routing Demonstrating a positive attitude about NuCO2 and being courteous and efficient in all interactions Meeting all call handling metrics for productivity, accuracy and quality The selected candidate must: Must be able to attend a 3-week onsite training class upon starting Must be able to report to HQ daily as this is an onsite position High school diploma or general education degree (GED) Two years of customer service experience in a call center environment preferably in retail, airline, food service or service delivery industry Restaurant/Food Service/Manufacturing and or mechanical background highly desired Ability to work various shifts that will include evenings, weekends, and holidays Must be flexible to work overtime when required Ability to speak a second language is a plus NuCO2 provides competitive pay and an exceptional benefits package, including health, dental, disability, and life insurance; paid holidays and vacation; a 401(k) retirement plan; employee discounts; and opportunities for educational and professional development. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. #LI-DNI

Job Description What you'll be doing: The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance. You will be responsible for engaging with customers, addressing their needs, educating them about our service offerings, and ensuring a seamless and positive interaction. Your goal is to create an exceptional experience that promotes customer satisfaction, loyalty, and repeat business while maximizing the conversion of retail customers into El Car Wash members. Greet customers warmly and provide assistance during their purchase decisions and throughout their store experience. Address customer inquiries, concerns, and complaints professionally and promptly. Provide detailed information on car wash services, memberships, and promotions. Educate customers about the benefits of various service options and upsell where appropriate. Achieve sales targets and contribute to the overall revenue goals of the car wash. Ensure a clean, safe, and welcoming environment for customers. Assist with the daily operation of the car wash, including managing transactions and handling card payments. Perform routine maintenance checks and ensure equipment is functioning correctly. Collaborate with team members to ensure efficient operations and high service standards. Build and maintain strong relationships with customers to encourage repeat business. Collect and communicate customer feedback to pinpoint areas for improvement and enhance service quality. Additionally, log client issues within Micrologic to ensure they are addressed effectively. Follow up with customers as needed to resolve issues or address concerns. Work collaboratively with team members to ensure high service standards and efficient operations. Contribute to a positive team environment and support colleagues in achieving common goals. Full Service (If applicable) Manage cash transactions accurately, making changes as needed and ensuring compliance with company policies. Maintain an organized and efficient cashier area Ensure a clean, safe, and welcoming environment, including the cleanliness of the lobby and bathrooms What you'll bring to the team: Strong interpersonal and communication skills, with the ability to engage and build rapport with customers. Proven ability to meet or exceed sales goals and drive customer satisfaction. Excellent problem-solving skills and the ability to handle customer complaints with professionalism. Detail-oriented with a strong commitment to providing exceptional service. Ability to work flexible hours, including evenings, weekends, and holidays. Able to stand for extended periods and work outdoors in various weather conditions, including rain, snow, and sun. Basic computer skills and familiarity with point-of-sale systems. COMPETENCIES Communication Product Knowledge Customer Centric Approach Technical Skills Problem- Solving El Car Wash Benefits: Full Comprehensive Benefits 401K Retirement Savings Plan with a 4% Match! FREE Money!! On-the-Job Training and Career GROWTH Pet Insurance Work-Life Balance Mental Health Days Paid Time Off Maternity Leave Paternity Leave Tuition Reimbursement Neurodivergent Hiring Program FREE Car Washes! A little bit about us: Founded in 2011 and proudly headquartered in Miami, El Car Wash is Florida's #1 express car wash and we're just getting started. At EL, we're not just washing cars. We're transforming the car wash experience. With state-of-the-art technology, eco-friendly practices, and an unmatched customer experience, El Car Wash is setting a whole new standard. Our unlimited wash programs, customer-first amenities, and innovative services make us a destination, not just a stop. At El Car Wash, our people drive our success. We're passionate about creating a fantastic work environment, empowering neurodivergent individuals, supporting our Veterans, and giving back to the communities we call home. From partnerships with the Florida Panthers and Detroit Lions, to collaborations with Baptist Health, AdventHealth, and Zoo Miami, we're committed to making a difference- both on and off the road. Join a team that's fast-growing, community-driven, and committed to excellence. Your career is about to shine! El Car Wash is an Equal Opportunity Employer

Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym. Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Takes Initiative in identifying ways to enhance the member experience. Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns. Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates. Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members. Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes. Ensure members feel heard and valued, maintaining an open line of communication. Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service. Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience. Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making. Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners. Qualifications: Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry. Excellent communication (written and verbal), problem-solving, and interpersonal skills. Ability to multitask and thrive in a fast-paced, customer-facing environment. Strong organizational skills and attention to detail. Proficiency with fitness management software, social media platforms, and Microsoft Office Suite. Knowledge of fitness industry operations, including membership management and billing processes. Requirements: Must successfully pass background check. Must Obtain a CPR certification within 30 days of employment. * Must attend EōS Ethos and Customer Service Training within 30 days of employment. * Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. Hourly Pay Range $18 - $20 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.

The Resident Services Manager should endeavor to provide excellent customer service to residents, prospective residents, guests, and vendors. Resident Services Manager are the face of the property and promote a sense of community. The Resident Services Manager will work directly with property managers and property team members to ensure the highest quality experience possible for the residents. ESSENTIAL JOB DUTIES: • Provide an open and welcoming environment for residents, prospective residents, guests, and vendors to promote maximum resident retention. • Acquire a broad knowledge of the community and the surrounding area. • Prepare and maintain log of resident issues and services provided. • Assist residents with resolution of lease violations under the direct supervision of the Property Manager. • Prepare and deliver move in and renewal gifts. • Promote a strong sense of community. Help connect residents to one another. Help develop and maintain a strong and healthy identity for the property. • Coordinate all resident events. Minimum of one event per month. • Manage social media and promote reputation management engagement. Oversee monthly newsletter distribution. • Manage Kingsley platform and address any resident concerns within 24 hours. • Greet, tour and lease to prospects as well as respond to any leads that come in. COMPETENCIES: • Understand the needs of the resident population and property in which they live. • Willingness and ability to work some evenings and weekends; and act respectfully, be patient and with consistency. • Flexibility and ability to manage a complex workload in varied work environments • Strong interpersonal, communication, organization, writing and computer skills OTHER DUTIES This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Powered by JazzHR bEotTF6PaU

Call Center Specialist FLSA Status Hourly Non-Exempt Reports to Billing/DOCS Supervisor Shift Reporters 0 Lunch 30 minutes Wage: $15.00/hr Education: High School Diploma or GED required Medical Terminology Knowledge preferred Medical Experience preferred Responsibilities: Operate telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Schedule appointments and maintain and update appointment calendars. Hear and resolve complaints from customers or the public Document and follow up on messages utilizing the “dash” system. Transmit information or documents to customers, using a computer, mail, or facsimile machine. Analyze data to determine answers to questions from customers or members of the public Communicate directly with the providers to ensure documentation is completed or correctly taken care of by the appropriate party. This is a full time position Abilities: High-level of multi-tasking Time management skills Team player Follow step-by-step procedures Personable Physical Requirements: Requires full range of body motion including handling and lifting of patients, manual and finger dexterity, and hand-eye coordination. Requires sitting for extensive periods of time Occasionally lifts and carries items weighing up to fifty (50) pounds Requires corrected vision, hearing, and speech within normal ranges Requires working under stressful conditions and sometimes irregular hours Potential contact with bloodborne pathogens, bodily secretions, etc. About Suntree Internal Medicine: We are a large private internal medicine practice located in Melbourne, Florida. We are an equal opportunity employer and we believe that education and training are a key part of success. Our values are to bring Sincerity, Inspiration, and Mastery into the workplace. We offer benefits, paid time off, and holidays after the 90-day probation period review.

31511 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility * Primary responsibility is the safety and welfare of employees and customers. * Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. * All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures * Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory * Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage * Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance * Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards * Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. * Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 737 Rack Room Shoes 737 Pay Range: 15 Vero Beach Outlets 1695 94TH DR SP F120 About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Vero Beach, Florida US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.

DECO has an exciting career opportunity available as a Eligibility Rep - Team Lead. This position will be located in Melbourne, FL. The Full Time schedule for this role will be Monday through Friday, 8a - 5p. JOB SCOPE Lead Eligibility Representative will attempt to perform detailed in-house review and bedside interviews to determine if patient is a viable candidate for State, Federal, County, Medical or Disability Assistance, and assist with the application process for any Assistance type program. This assistance will include the necessary investigative, field, and administrative work needed to assist the patient in meeting eligibility requirements for any program if appropriate. JOB RESPONSIBILITIES Assists the daily supervision of Eligibility staff performing patient-oriented tasks and follow up. Assists with work schedules to ensure adequate coverage for outbound patient outreach and follow-up. Assists in monitoring of work guidance and performance measures to meet goals for delivery of service. Provides assistance to the program manager in evaluating and assessing employee progress. Performs and submits basic audits as assigned to measure overall productivity and performance. Interact with patients, patient representatives and/or families in order to obtain or determine theeligibility of the patient for Federal or State assistance. Facilitates the application process when appropriate by assisting the patient in completing the application, scheduling appointment interviews and obtaining required verification. Documents pertinent patient information and account activity in the appropriate systems dictated by the health care facility and DECO. Determines potential eligibility for health care coverage in accordance to state/federal/local policies and procedures. Effectively requests and tracks field visits. Submits accurate and concise information to facilitate appropriate billing follow up. Consistently updates knowledge of multi-state/federal/local program policies and procedures. Monitors patient accounts to ensure appropriate processing timeframes are met. Maintains confidentiality regarding patient's health records and DECO business practices. JOB QUALIFICATIONS Some college and two years related experience and/or some combination of education, related experience and/or training Willingness to work as part of a management team, with some supervision experience or training. Advanced understanding of the Medical Assistance application process, including a basic understanding of various aspects of eligibility analysis and evaluation process. Knowledge of multiple state/federal/local program policies and procedures Proficient in Microsoft Office applications, including advanced Excel, charts, graphs, PowerPoint. Accurate typing/data entry at a minimum of 30WPM. Ability to communicate effectively in writing and verbally. Ability to establish and maintain cooperative working relationships with patients, third party resources, co- workers and management. Ability to follow complex instructions and procedures, paying close attention to details and to organize work in a systematic efficient fashion. Ability to adapt to a flexible schedule. DECO is an Equal Opportunity Employer

Wonder Works is one of the most respected Development and Construction firms in the Tri-State area that have earned its reputation by building with integrity and quality since 1987. The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer. Job Description We are looking for a motivated and experienced Customer Support Manager to lead our customer support department. The Customer Support Manager will be responsible for driving superior customer support to business clients through policies, procedures, and setting of goals. You will be up-to-date on industry products and trends, and train staff accordingly. The ideal candidate will have proven experience working in a customer support position, show excellent leadership and interpersonal skills, have great communication skills, and be a role model and mentor to staff. Pay: $20.00 - $35.00 per hour. Customer Support Manager Responsibilities: Managing the customer support department's day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote their implementation. Informing the team of all new information related to products, procedures, and trends. Assessing support statistics and preparing detailed reports on the findings. Interviewing and hiring new employees. Overseeing and evaluating the team's ongoing training efforts. Delivering performance evaluations and following the disciplinary process according to company policy. Managing the budget of the customer support department. Qualifications Customer Support Manager Requirements: High school diploma or equivalent. Proven experience as a Customer Support Specialist, preferably within a similar environment. Thorough knowledge of legislation pertaining to consumer protection. Prior experience in a managerial or supervisory role will be advantageous. Top-notch oral, written, and interpersonal abilities. Well-developed arbitration skills with the ability to remain impartial. Affinity for multitasking with precision. Capacity to accept and utilize constructive criticism. Alignment with our company's values. Additional Information Wonder Works employees have a winning attitude and champion innovation, teamwork and accountability through a results-oriented, customer-centric, and fun culture. We offer various health and financial benefits, learning and growth opportunities, competitive salary compensation, rewarding bonus programs, and a wide range of work-life benefits designed to make your life easier. All your information will be kept confidential according to EEO guidelines.

Customer Service Manager APP Jet Center Stuart We are seeking a dynamic and experienced Customer Service Manager to join our team. The ideal candidate will be passionate about delivering exceptional customer service, possess strong leadership skills, and thrive in a fast-paced environment. As a Customer Service Manager, you will be responsible for overseeing all aspects of customer service operations, ensuring efficiency, accuracy, and customer satisfaction. Responsibilities: Customer Service Supervise lobby area and phone communications to ensure quality service. Manage CSR schedules in collaboration with the General Manager (GM), covering desk when necessary. Assist customers and address issues during peak activity periods. Customer Desk Coordination Coordinate customer handling during high operational periods. Monitor vehicle movements and manage issues promptly. Ensure effective communication between desk and ramp staff. Verify accuracy of data input and billing of ancillary services. Invoice Monitoring Review invoices before forwarding to accounting. Monitor transient hangar invoicing and address issues promptly. Identify root causes of invoice errors and provide staff training as needed. Review invoice cancellations and implement corrective actions. Services Accounts Receivables Review accounts receivable with GM weekly, addressing payment collection and account issues. Ensure proper setup of new accounts and communicate relevant information to staff. Address new client needs and update customer records accordingly. Training Train new CSRs and assist in training new line techs on procedures and systems. Review training materials regularly to ensure compliance and effectiveness. Qualifications: Proven experience in customer service management role. Strong leadership and communication skills. Ability to multitask and thrive in a fast-paced environment. Proficiency in Microsoft Office Suite and customer service software. Benefits: Competitive salary Health insurance Retirement plan Paid time off Professional development opportunities If you are a motivated individual with a passion for delivering exceptional customer service and leading a team to success, we encourage you to apply. Join us in shaping the future of our company and making a positive impact on our customers' experiences.

Job Description Job Title: Coastal Hyundai Customer Experience Manager Company Overview: Join our dynamic team at Coastal Hyundai, where we redefine automotive excellence through unparalleled customer service and exceptional experiences. As a leading dealership in the industry, we are dedicated to delivering top-notch service and forging lasting relationships with our valued customers. Position Overview: We are seeking a passionate and customer-centric individual to join us as a Customer Experience Manager. In this role, you will be the driving force behind our commitment to delivering exceptional service at every touchpoint. You will oversee all aspects of the customer journey, ensuring that every interaction exceeds expectations and reflects our brand's values. Key Responsibilities: Develop and implement strategies to enhance the overall customer experience, from initial inquiry to post-purchase follow-up. Serve as the primary point of contact for customer feedback, inquiries, and concerns, promptly addressing and resolving issues to achieve customer satisfaction. Collaborate with sales, service, and other departments to streamline processes and optimize the customer journey. Utilize customer feedback and data analytics to identify areas for improvement and implement initiatives to enhance the customer experience. Stay up-to-date on industry trends and best practices in customer experience management, continuously seeking opportunities for innovation and improvement. Qualifications: Strong leadership and interpersonal skills, with the ability to motivate and inspire a team. Excellent communication skills, both verbal and written, with the ability to effectively engage with customers and colleagues at all levels. Analytical mindset, with the ability to interpret data and insights to drive informed decisions. Detail-oriented with strong organizational and time management skills. Passion for the automotive industry and a genuine desire to create memorable experiences for customers. Benefits: Competitive salary and performance-based incentives. Comprehensive health, dental, and vision insurance plans. 401(k) retirement savings plan with employer match. Paid time off and holidays. Ongoing training and development opportunities. Employee discounts on vehicle purchases, service, and parts. Join Our Team: If you are passionate about delivering exceptional customer experiences and thrive in a fast-paced, team-oriented environment, we want to hear from you! Join us at Coastal Hyundai and be part of a winning team that is dedicated to excellence in every aspect of the automotive industry. How to Apply: To apply for the Customer Experience Manager position, please submit your resume and a cover letter outlining your qualifications and why you are the ideal candidate for this role. We look forward to welcoming you to our team! By sending a message, you agree to our Terms. Read our Privacy Policy. Don't share sensitive info. Chats may be reviewed and used to train our models. Learn about your choices.

Call Center Specialist FLSA Status Hourly Non-Exempt Reports to Billing/DOCS Supervisor Shift Reporters 0 Lunch 30 minutes Wage: $15.00/hr Education: High School Diploma or GED required Medical Terminology Knowledge preferred Medical Experience preferred Responsibilities: Operate telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Schedule appointments and maintain and update appointment calendars. Hear and resolve complaints from customers or the public Document and follow up on messages utilizing the “dash” system. Transmit information or documents to customers, using a computer, mail, or facsimile machine. Analyze data to determine answers to questions from customers or members of the public Communicate directly with the providers to ensure documentation is completed or correctly taken care of by the appropriate party. This is a full time position Abilities: High-level of multi-tasking Time management skills Team player Follow step-by-step procedures Personable Physical Requirements: Requires full range of body motion including handling and lifting of patients, manual and finger dexterity, and hand-eye coordination. Requires sitting for extensive periods of time Occasionally lifts and carries items weighing up to fifty (50) pounds Requires corrected vision, hearing, and speech within normal ranges Requires working under stressful conditions and sometimes irregular hours Potential contact with bloodborne pathogens, bodily secretions, etc. About Suntree Internal Medicine: We are a large private internal medicine practice located in Melbourne, Florida. We are an equal opportunity employer and we believe that education and training are a key part of success. Our values are to bring Sincerity, Inspiration, and Mastery into the workplace. We offer benefits, paid time off, and holidays after the 90-day probation period review.

31511 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 737 Rack Room Shoes 737 Pay Range: 15 Vero Beach Outlets 1695 94TH DR SP F120 About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Vero Beach, Florida US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.