Customer service supervisor jobs in Manteca, CA - 1,375 jobs

Suffolk is a national enterprise that builds, innovates and invests. Suffolk is an end-to-end business that provides value throughout the entire project lifecycle by leveraging its core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment (Suffolk Technologies) and innovation research/development. Suffolk - America's Contractor - is a national company with more than $5.0 billion in annual revenue, 2,600 employees, and main offices in Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. Suffolk manages some of the most complex, sophisticated projects in the country, serving clients in every major industry sector, including healthcare, life sciences, education, gaming, transportation/aviation, government, mission critical and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of “Top CM-at-Risk Contractors.” For more information, visit *************** and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. The Role: The MEP Superintendent is responsible for overseeing and managing all day-to-day MEP job site activities, including project team performance, site conditions, safety and quality standards, compliance with scope, and effective management of trade partners. Responsibilities: Oversee, manage, and document all day-to-day MEP job site activities including OSHA safety compliance Direct field personnel according to the project plan and Suffolk supervisory principles Communicate issues, events, performance, and progress daily to the Project Manager Report any problems promptly to the Project Manager to facilitate the most cost-effective solutions Establish effective working relationships with clients and Suffolk team members Request advice and assistance from the General Superintendent on matters pertaining to materials, sequencing, scheduling and personnel Project Start-Up/Turnover Meeting: Identify pre-mobilization activities in conjunction with the Project Executive, General Superintendent, and the Project Manager Develop start-up schedule with Project Manager and send it to the Project Executive and General Superintendent for review Scheduling: Assist in formulating and implementing construction schedules in the field Establish and implement the Project Baseline Schedule based on the project contracts and subcontractor input, taking into account any elements that might impact the schedule Maintain the schedule and ensure that work performed is consistent with the contract and will meet or exceed client expectations Update Project Schedule monthly Provide progress report with the two-week look ahead of schedule to the Project Manager and the field staff Safety: Ensure that all subcontractors participate in a safety pre-construction meeting prior to starting work on the project Ensure that all subcontractors have a full set of MSD sheets on the project, as well as their site specific safety plan and current insurance certificate or OCIP/CCIP enrollment ID Review the project daily to ensure that all activities are being performed in accordance with all OSHA and governing requirements and the project site specific safety plan Review safety reports and injury data to assess safety performance on assigned projects Ensure project(s) are budgeted & staffed appropriately to support safety programs Communicate clear expectations for safety to project teams Perform safety inspections using predictive solutions software IAW SCCI safety program Adhere to all Suffolk Safety program requirements Quality Management: Ensure that all pertinent benchmarks for the project are established and inserted into the baseline schedule Ensure that all appropriate individuals become members of the Q-Team Ensure that all 1st delivery inspections and Benchmark inspections occur per the baseline schedule so as not to impact the progression of the subsequent work Ensure that the inspections are approved, documented, and communicated to the project team Subcontractor and Site Management throughout the Project: Manage site pre-construction including pre-construction survey, job site utilization and staging plans Mobilize the field office and maintains the job site to Suffolk standards Organize documentation of the job site for easy access and review Manage subcontractor performance to quality and ethical standards Work with PM to identify and resolve personnel issues and construction process revisions Manage all phases of the construction process including documenting and reporting site activities and progress, manage excavations and assist with Job Site Utilization Plan Meeting Management: Attend project turnover, mobilization, and project coordination meetings Attend/chair safety pre-construction meetings Attend/chair weekly foreman and safety meetings Attend/chair monthly schedule review meetings Attend closeout meetings Attend owner meetings Attend/chair subcontractor meetings and any others necessary to monitor and manage the project Administrative Management: Complete and implement construction office checklists including emergency phone lists Complete daily reports and maintains logs of key activities, files, and shop drawings Manage the quality and condition of all material deliveries Maintain required safety reporting and all other required files to Suffolk standards Insure that as-built working drawings are maintained as well as the current drawing log and revision log, communicating this to the subcontractors Project Closeout: Manage subcontractor closeout, transfer of utilities, owner training, work list and punch list Qualifications: Bachelor's degree in applicable discipline and experience relative to project size/scope 4+ years of experience in related construction fields The ability to manage and embrace change. Respond and adapt to new processes and new ways of looking at old problems Applicable area licenses Excellent team development skills and leadership abilities Strong ability to partner with the Project Manager and their staff Committed to excellence Self-motivated and self-confident Must possess effective communication skills Capable of dealing with ambiguity and tight work oversight Able to constantly multi-task and handle competing priorities between Suffolk business needs and organizational issues while maintaining excellent customer relations Must possess business judgment to negotiate the critical balance between budget and construction processes Excellent organizational skills to manage the many details necessary for successful construction Must have judgment to know when to appropriately escalate issues up the chain of command Excellent management skills to effectively manage subcontractor performance to high quality Excellent problem-solving skills and the ability to take action confidently and decisively Candidate must possess Suffolk's Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking. Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.