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Customer service supervisor jobs in Pharr, TX

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  • Customer Experience Lead-Valle Vista

    Victoria's Secret 4.1company rating

    Customer service supervisor job in Harlingen, TX

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $15.00 Maximum Salary: $19.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $15-19 hourly 2d ago
  • customer relations manager

    Carstar

    Customer service supervisor job in McAllen, TX

    Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department during the repair process, prepare files for closing and accept and secure payments.
    $44k-79k yearly est. 60d+ ago
  • Flexible Customer Service Jobs Available Now - 19 Per Hour

    Nogigiddy

    Customer service supervisor job in McAllen, TX

    Remote Customer Support Representative - $19/hr Starting, No Degree Necessary Are you a champion of customer service with a knack for problem-solving? We are looking for enthusiastic individuals to join our team as Remote Customer Support Representatives. In this role, you'll provide first-class service and support to our customers, ensuring a positive experience from your home office. Responsibilities: Efficiently handle customer inquiries, providing empathetic and accurate solutions. Resolve customer issues with a focus on quick and effective service. Communicate clearly and professionally, both verbally and in writing. Maintain a positive attitude and contribute to team efforts to ensure excellent customer service. Qualifications: A strong passion for customer service and helping others. Excellent communication skills, with the ability to interact effectively with diverse customers. Ability to work independently, manage time effectively, and prioritize tasks. Comfortable with using technology and learning new software quickly. What We Offer: The opportunity to work remotely, giving you the freedom to create your ideal workspace. Flexible hours that allow you to work around your personal commitments. A competitive wage starting at $19 per hour, with potential for growth. Professional development opportunities in a nurturing environment focused on team support and career growth. Apply Now and Join Our Team! Additional Information: No prior experience or degree required. A quiet, professional workspace and reliable internet connection are necessary. All candidates will undergo a background check. We pride ourselves on being an equal opportunity employer, committed to diversity and inclusion in the workplace. We do not discriminate on any basis including race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR
    $19 hourly Auto-Apply 60d+ ago
  • Customer Service Teammate

    Go Car Wash Management Corp

    Customer service supervisor job in Rio Grande City, TX

    Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $11-13 hourly 13d ago
  • Retail Team Manager

    Wahid Inc.

    Customer service supervisor job in San Benito, TX

    Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community. Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient. Some Responsibilities: Perform as a role model for all employees in the location Achieve personal sales goals as well as assist employees with closing sales and customer service Drive sales performance (Wireless & AT&T TV) through coaching and training AT&T TV product knowledge checks Stay up to date on all industry information and technology Maintain and enforce all visual, housekeeping, and appearance standards Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention Conduct employee reviews, meetings, and training Requirements Must have a valid drivers license Ability to work at least 45 hours work week Reliable transportation Excellent problem-solving skills Establish and monitor store/kiosk work schedules Ability to interpret and analyze sales and commission reports Train, motivate and inspire a team to achieve maximum results Ensure audit compliance at all times as required by the carrier Must be at least 18 years of age 1-2 years of wireless sales management 3-4 years of wireless sales experience College Degree Preferred, High School Diploma, or GED Required
    $65k-125k yearly est. Auto-Apply 60d+ ago
  • Customer Service Teammate

    Go Car Wash

    Customer service supervisor job in San Benito, TX

    TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $11-13 hourly 60d+ ago
  • Customer Service Associate

    El Tigre/Tex Best/La Lomita, Inc.

    Customer service supervisor job in Alamo, TX

    Description: El Tigre Food Stores/ Tex Best Travel Centers provides a unique workplace experience for all of our cashiers within Retail Convenience Stores. Our goal is to make sure our team members succeed in a fun, family focused environment. If you are a team player interested in learning and growing, El Tigre/ Tex Best is the place for you to begin your career journey. The Customer Service Associate is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register. Duties and Responsibilities The essential job functions include, but are not limited to: Provide professional and friendly assistance to customers, vendors, and other Associates. Operate cash register to ring sales. Perform basic math functions to collect payments, make accurate change and maintain an accurate cash drawer. Follow all Company Policies and Established Procedures in the store's operation and comply with State and Federal laws on Alcohol, Tobacco, and Lottery sales. Card customers for all age-restricted products. Perform all regular cleaning activities to keep store clean and orderly, including bathrooms and fuel dispensers. Participate in stocking of items and marketing promotion efforts. Incentives/Benefits: Flexible Work Schedules Exceptional Training Competitive Pay Career Advancement and Development Opportunities 401K With a Competitive Company Match Requirements: Qualifications The position requirements include, but are not limited to: Experience with professional cash handling procedures. Experience in a Convenience Store and/or food service environments. Basic computer knowledge. Possess a Texas Alcohol Beverage Commission card to sell alcohol. Competencies Comfortable in a fast-moving environment. Ability to follow instructions and procedures. Excellent customer service and interpersonal skills. High energy and strong work ethic. Education The position requires the following educational experience: High School Diploma or Equivalent. Work Environment Work is performed primarily inside a retail store and occasionally may work in an outdoor environment. Disclaimer La Lomita, Inc. has reviewed this to ensure that essential and other duties have been included. This is intended only to be a guideline for job expectations and is not intended to be an exhaustive list of all functions, responsibilities, abilities, and skills that may be required of this position. Additional functions and duties may be assigned by supervisors and management. This is not a contract for employment, and either the incumbent or La Lomita may terminate employment at any time, for any reason. La Lomita, Inc. reserves the right to change this job description and/or assign duties and tasks for the Associate to perform at any time, as La Lomita, Inc. deems appropriate.
    $25k-35k yearly est. 18d ago
  • Customs Specialist

    Varel Energy Solutions 4.5company rating

    Customer service supervisor job in Brownsville, TX

    Varel Energy Solutions (VES) is one of the world's largest independent manufacturers and suppliers of downhole drilling and completions products to the energy sector. The key to the company's success is underpinned by the virtues and the cultural framework of our employees. VES offers an exciting and fast-paced work environment, attractive benefits, and competitive pay. If you're looking to invest in your career development, Varel Energy Solutions is the right place for you. Come join our team! Summary: VES is looking for a Customs Specialist to join our team in our Brownsville location. This person will work to ensure compliant, efficient, and cost-effective execution of import and export activities. This position manages the day-to-day coordination with customs brokers, carriers, freight forwarders, and internal stakeholders to guarantee adherence to U.S. Customs and Border Protection (CBP) regulations and on-time delivery. The role also supports coordination with maquiladora operations in Mexico to ensure proper documentation, timely border movements, and accurate customs reporting. Essential Duties and Responsibilities include the following. Other duties may be assigned. Import & Export Coordination Perform daily import and export transactions to and from the United States, ensuring compliance with CBP, Census Bureau, and other U.S. government agency requirements. Coordinate with customs brokers and freight forwarders to ensure the timely release, transportation, and delivery of shipments. Manage AES filings, ISF submissions, and prepare international shipping documents (commercial invoices, packing lists, BL/AWB/BOL, certificates of origin). Track shipments and communicate status updates to internal logistics and operations teams Customs Compliance Ensure compliance with U.S. import and export laws, including HTS classification, valuation, country of origin determination, and free trade agreement qualification (USMCA, etc.). Maintain accurate records for all import/export transactions in accordance with CBP's recordkeeping requirements (19 CFR Part 163). Support internal and external audits, post-entry amendments, and reconciliation filings. Ensure brokers follow company instructions, classification, and documentation standards. Maquiladora Coordination Support U.S.-Mexico trade flows by ensuring documentation accuracy for shipments related to maquiladora (IMMEX) operations. Coordinate with Mexican counterpart teams to align on entry/exit documentation, in-bond material, temporary imports, and reconciliation of materials. Ensure U.S. export paperwork supports maquiladora import requirements and facilitates on-time border clearance. Identify and address potential delays, discrepancies, or compliance risks related to cross-border activities. Transportation & Logistics Support Coordinate inbound and outbound transportation for both domestic and international shipments. Work with logistics service providers to optimize routes, costs, and service levels while ensuring regulatory compliance. Monitor carrier performance, freight costs, and customs-related demurrage or detention. Support freight invoice reviews and cost reporting. Maintain Logistics trackers with the latest information on each shipment. Trade Data & Process Improvement Perform compliance screening in Descartes. Support continuous improvement initiatives in customs and logistics processes. Assist in the development and maintenance of SOPs, work instructions, and compliance manuals related to logistics and U.S. import/export operations. Cross-Functional Collaboration Coordinate regularly with sales, production, and logistics stakeholders to review order status and address issues proactively. Inventory Accuracy Ensure timely shipment of sales orders and participate in inventory and cycle counts to support inventory integrity. Education and/or Experience: Bachelor's degree in International Trade, Logistics, Supply Chain Management, or related field. In-depth knowledge of U.S. Customs regulations (19 CFR), Harmonized Tariff Schedule and U.S. export control basics. Familiarity with free trade agreements (USMCA preferred) and related origin documentation. Licensed Customs Broker certification or Certified Customs Specialist (CCS) is a strong plus. Minimum 5-7 years of experience in U.S. import/export operations, including hands-on customs compliance and logistics coordination. Experience working with maquiladora operations or supporting cross-border trade between the U.S. and Mexico. Demonstrated experience collaborating with customs brokers, freight forwarders, and carriers. Experience using SAP or similar ERP systems for trade and logistics transactions. Thank you for your interest in a career with Varel Energy Solutions.
    $32k-58k yearly est. Auto-Apply 56d ago
  • Service Advisor

    Clark Chevrolet 3.9company rating

    Customer service supervisor job in McAllen, TX

    The responsibilities of a Service Advisor include greeting customers, listening to their needs, providing regular progress updates, and scheduling appointments as needed. Service Advisor Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance Paid Time Off 401(K) GM Training Program Opportunities for Advancement Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Bi-lingual The Clark Auto Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $45k-74k yearly est. Auto-Apply 60d+ ago
  • Customer Service Facility Attendant

    Spinxpress

    Customer service supervisor job in Pharr, TX

    Join the SpinXpress Team in Pharr, TX Where You're More Than Just a Team Member-You're Family At SpinXpress, we're building more than a workplace-we're cultivating a community where every team member feels valued, supported, and inspired to succeed. Join us in Pharr, Texas, and become part of a dynamic team rooted in integrity, positivity, and a strong people-first culture as we continue our exciting journey of Culture Transformation. We're not your typical laundry service. Our cutting-edge facilities are equipped with high-efficiency, modern machines designed to elevate the customer experience. We're on the lookout for enthusiastic, detail-oriented individuals who bring positive energy and a passion for service to everything they do. Kick Off Your Career as a SpinNerd Start your path with us in an entry-level position and work your way up to roles like Spin Ambassador. We offer performance-based pay increases and real opportunities for growth. Why Work at SpinXpress? We're a mission-driven company that thrives on innovation and community impact. If you're excited about reimagining the laundry industry and growing your career, you'll fit right in. What We Offer: Flexible Part-Time Scheduling - Choose shifts that fit your life (mornings, evenings, weekends, overnights) Paid Training - Begin at $8/hour; earn $10-$12/hour as a Spin Ambassador after training completion Mentorship & Coaching - Get one-on-one guidance from company leaders to help you grow personally and professionally Career Development - We support future leaders with structured growth paths and ongoing learning opportunities Team Engagement - Connect with coworkers across locations using our internal social media platform Fun Challenges & Rewards - Participate in team contests and earn prizes for exceeding goals At SpinXpress, our mission is to provide a bright, clean, safe, and fun environment for our customers and our team. We take pride in delivering outstanding service and building a workplace where people enjoy showing up. Ready to grow your career, build meaningful connections, and be part of something exciting? Come join the SpinXpress family today! Customer Service / Team Work / Community Satisfaction / Career Growth Create a Fun and Welcoming Job environment by maintaining a clean, neat, and organized facility Be a part of changing the way people think about laundry Build strong customer relationships within our communities by providing an Excellent Customer Service Experience Greet, help, and thank our customers Respond with urgency to customer inquiries, product and service questions, along with any customer issues Maintain a great visual presentation of our merchandise Educate and share our services, products, and promotions - sharing value for our customers Follow our company policies and procedures Comply with our uniform dress code Prioritize both Customer and Associate Safety Report in a timely manner all equipment, machines, and building maintenance opportunities Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities Be an integral part of our organization and help drive our growth: There'll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we're looking for at our facilities Availability / Team Player / Outgoing Enthusiasm, high energy, initiative, and professionalism Basic computer knowledge Ability to communicate effectively Ability to work on time and when scheduled Ability to multitask
    $10-12 hourly 60d+ ago
  • Payne Weslaco Ford Service Advisor

    Payne MGT

    Customer service supervisor job in Weslaco, TX

    Job Description We are currently seeking a Service Advisor for our Weslaco Ford location. The Service Advisor will be responsible for assisting customers with vehicle service needs, providing excellent customer service, and ensuring customer satisfaction. **Qualifications:** - High school diploma or equivalent required; associate degree preferred - Previous experience in a customer service role, preferably in an automotive service environment - Strong communication and interpersonal skills - Knowledge of automotive systems and maintenance services - Ability to multitask and work in a fast-paced environment - Proficiency in computer systems and software **Responsibilities:** - Greet customers and assist them with determining their service needs - Schedule service appointments and communicate with customers throughout the process - Advise customers on necessary services based on vehicle inspections and manufacturer recommendations - Provide estimates for services and obtain customer approval - Coordinate with technicians to ensure timely completion of services - Resolve customer complaints and issues in a professional manner - Maintain customer records and service history accurately in the system - Stay updated on product knowledge, manufacturer updates, and service procedures **Additional Requirements:** - Valid driver's license (at least 3 consecutive years) and clean driving record - Willingness to participate in training and development opportunities - Ability to work a flexible schedule, including weekends - Commitment to providing exceptional customer service and building customer loyalty.
    $41k-71k yearly est. 18d ago
  • Bert Ogden Mission Chevrolet Service Advisor

    Bert Ogden Chevrolet 3.2company rating

    Customer service supervisor job in Mission, TX

    Full-time Description The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. Greet customers in a timely, friendly and communicate to determine the nature of the mechanical problem. Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus. If additional work is needed, explain the details to the customers, including the additional cost and time consideration. Follow up progress of each repair order during the day. Contact customers by telephone regarding changes in the estimate or time promised. Record changes on repair order in approved fashion. Handle telephone inquiries regarding work in process & appointments and return phone calls promptly. Deliver vehicles to customers and answer any questions. QUALIFICATIONS General knowledge of mechanical operations. Sales experience preferred. Excellent oral and written communication skills. Requirements Must have and maintain a valid Texas Driver's license with an acceptable and safe driving record. Must be 21 years old or older. Must pass a drug test screening Must pass a background check screening. EMPLOYMENT BENEFITS INCLUDE: Paid Vacation and Holidays 401(K) Vision Insurance Dental Insurance Medical Insurance Salary Description Hourly or Commission
    $42k-73k yearly est. 60d+ ago
  • Bert Ogden Subaru Edinburg Service Advisor

    McAllen Jeep

    Customer service supervisor job in Edinburg, TX

    Full-time Description Answer Phone Calls, Emails and Drive In's to address any customer concern with the highest level of response and attention Return missed phone calls, emails, from customers Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention Accurately record issues and data into Dealer Management System. Attention to detail critical Conduct Transactions w/ system; walk customer through correction and provide summary Communicate estimated completion time, regular updates and follow through on each customer vehicle Coordinate the detail of every vehicle prior to delivery Coordinate the delivery time or pick up with each customer Follow up with Customer on services provided; ensure they are satisfied with the work performed Performs other duties as requested Requirements Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles Experience in operational use and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment Understanding of basic automotive techniques related to repair and servicing of automobiles Ability to follow oral and written instructions with attention to detail Willingness to learn new and innovative automotive technologies Ability to establish and maintain cooperative working relationships with those contacted in the course of work to include the public. Perform detailed daily record keeping and reporting Effectively handle multiple priorities, organize workload, and meet deadlines Work in a team-based environment and achieve common goal Dealer Management System(s), Outlook, and MS Office QUALIFICATIONS Must have and maintain a valid driver's license and an acceptable and safe driving record. Must be 21 years old or older. Must be able to pass a drug test screening. Must be able to pass a background screening check. EMPLOYMENT BENEFITS INCLUDE: Paid Vacation and Holidays 401(K) Vision Insurance Dental Insurance Medical Insurance BERT OGDEN IS AN EQUAL OPPORTUNITY EMPLOYER
    $41k-71k yearly est. 60d+ ago
  • Bert Ogden Mcallen Nissan Service Advisor

    Bert Ogden McAllen Motors 3.8company rating

    Customer service supervisor job in McAllen, TX

    Full-time Description BERT OGDEN MCALLEN NISSAN SERVICE ADVISOR Service Advisor Responsibilities ยท Answer Phone Calls, Emails and Drive In's to address any customer concern with the highest level of response and attention ยท Return missed phone calls, emails, from customers ยท Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention ยท Accurately record issues and data into Dealer Management System. Attention to detail critical ยท Conduct Transactions w/ system; walk customer through correction and provide summary ยท Communicate estimated completion time, regular updates and follow through on each customer vehicle ยท Coordinate the detail of every vehicle prior to delivery ยท Coordinate the delivery time or pick up with each customer ยท Follow up with Customer on services provided; ensure they are satisfied with the work performed ยท Performs other duties as requested Requirements Requirements ยท Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles ยท Experience in operational use and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment ยท Understanding of basic automotive techniques related to repair and servicing of automobiles ยท Ability to follow oral and written instructions with attention to detail ยท Willingness to learn new and innovative automotive technologies ยท Ability to establish and maintain cooperative working relationships with those contacted in the course of work to include the public ยท Perform detailed daily record keeping and reporting ยท Effectively handle multiple priorities, organize workload, and meet deadlines ยท Work in a team-based environment and achieve common goal ยท Dealer Management System(s), Outlook, and MS Office QUALIFICATIONS Must have and maintain a valid driver's license and an acceptable and safe driving record. Must be 21 years old or older. Must be able to pass a drug test screening. Must be able to pass a background screening check. BERT OGDEN IS AN EQUAL OPPORTUNITY EMPLOYER
    $38k-50k yearly est. 60d+ ago
  • Service Department

    Brownsville Toyota

    Customer service supervisor job in Brownsville, TX

    Detailer Lube Tech Porter Service Service Advisor Service Manager Shuttle Driver Flat Rate Technician Window Tint Technician Customer Service Representative
    $25k-35k yearly est. 60d+ ago
  • Service Department

    Brownsville Honda

    Customer service supervisor job in Brownsville, TX

    * Detailer * Lube Tech * Porter Service * Service Advisor * Service Manager * Shuttle Driver * Flat Rate Technician * Window Tint Technician * Customer Service Representative
    $25k-35k yearly est. 60d+ ago
  • Laboratory Services Supervisor

    Direct Staffing

    Customer service supervisor job in Harlingen, TX

    Responsible for daily operations and quality and quantity of work performed throughout the Histology Lab. Completes established competencies for the position within designated introductory period. Performs other related duties as assigned. Due to the nature of Laboratory Services, it may become necessary to require employees to work extended hours or other variations of the usual shift to ensure adequate care of patients and maintain service to the community. Qualifications: MINIMUM EDUCATION: Bachelor's Degree in a chemical, physical or biological science from an approved college or university and be a graduate of an accredited school of medical technology or equivalent. PREFERRED EDUCATION: Graduate from a school of Histotechnology accredited by CAHEA/NAACLS or equivalent. MINIMUM EXPERIENCE: 4 years experience in a histology laboratory or a clinical laboratory performing high complexity testing. PREFERRED EXPERIENCE: 2 years experience in a managerial role with fiscal, regulatory and quality improvement responsibilities and 3 years managerial experience. REQUIRED CERTIFICATIONS/LICENSURE: Histologic Technician (HT) or Histo Technologist (HTL) from American Society of Clinical Pathologist (ASCP) or equivalent 2+ to 5 years experience Additional Information All your information will be kept confidential according to EEO guidelines.
    $35k-60k yearly est. 60d+ ago
  • Service Advisor - North Park Lexus Rio Grande Valley

    Kahlig Auto Group

    Customer service supervisor job in Brownsville, TX

    Job Description Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Job Responsibilities Greet service department customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Benefits Benefits include medical, dental, life and disability, 401(k), paid vacation, sick, holiday and a wellness program. We are an Equal Opportunity Employer. About Kahlig Auto Group is an industry leading automotive retailer comprised of 10 auto dealerships in South Texas. Our dealerships have a strong commitment to providing the highest degree of customer satisfaction that provides a superior experience in sales, service and overall ownership. We are a company full of hard-working, dedicated employees with a priority on offering a welcoming and positive environment that fosters the opportunity to grow within the company.
    $41k-71k yearly est. 7d ago
  • Teacher, Transition Team Leader-BIM

    McAllen Independent School District 4.3company rating

    Customer service supervisor job in McAllen, TX

    PRIMARY PURPOSE: To provide appropriate learning activities and experiences that equips students with knowledge, skills and abilities necessary to be active and successful learners both in high school and college. The Transition/Business Teacher will provide instructional support that fulfills College Transition/Business Information Management (BIM) course in the 9th grade. To provide team leadership by arranging and facilitating meetings, and collecting data pertaining to students such as attendance, grades and discipline. QUALIFICATIONS: Education/Certification: Bachelor's degree, required Valid Texas teaching certificate or permit with required endorsements for subject/level assigned, required Valid Texas teaching certificate in Business and Finance or Business Education, preferred Special Knowledge/Skills: Deep understanding of scientifically based reading research and evidence-based practices for teaching Assessing student progress toward achievement of benchmarks Knowledge of research based instructional strategies General knowledge of curriculum and instruction Knowledge of Literacy State Standards and State Assessment Provide resources and training to campus staff on inquiry based learning Gather and assist in analyzing data Create an atmosphere of trust and collaboration among staff to promote professional growth and accelerate the achievement for struggling students Interpersonal Communication needed to collaborate with team members Working Days: 187 MAJOR TEACHING RESPONSIBILITIES AND DUTIES/ESSENTIAL FUNCTIONS: Keep informed about current legislation, educational developments, literature and research in the field of education/assigned subject by participating in state and national professional organizations; attend appropriate conferences and staff development sessions; maintain professional growth in the core knowledge are of competency. Develop instructional plans for curriculum program assigned and provide written evidence of program implementation. Work cooperatively with special education, RTI, LPAC, or/and 504 committee(s) to modify curricula as needed for students with special needs according to guidelines established by Individual Educational Plans or 504-accomodation plans. Present the knowledge and skills of the subject matter according to guidelines established by the Texas Education Agency, Board policies and administrative regulations. Plan, prepare and execute lessons, instructional strategies, activities, materials and equipment that reflect accommodation for individual needs of students. Cooperate with other members of the staff in planning and implementing instructional goals, objectives and methods to address the needs of special populations. Plan, supervise and evaluate purposeful assignments for guest speakers and/or volunteers. Utilize technology in planning, organizing and implementing the teacher/learning process and other classroom managerial functions. Assist students in analyzing and understanding the learning process so that they may become life-long learners. Monitor and assess student achievement through informal and formal testing procedures. Assume responsibility for extracurricular activities as assigned and cooperate with the sponsorship for activities approved by the school. Demonstrate behavior that is professional, ethical and responsible and be a positive role model for students. Create a classroom environment conducive to learning and appropriate to the physical, social and emotional development of students and take all necessary and reasonable precautions to protect students, equipment, materials and facilities. Manage student behavior in the classroom adhering to the District Discipline Management Plan in accordance with Board policies, administrative regulations and Individual Education Plans. Assist in the selection of textbooks, supplies, equipment, instructional materials and technology resources. Establish open lines of communication and maintain a professional relationship with students, parents, colleagues and community members. Demonstrate interest and initiative in personal and professional improvement and participate in the campus and District staff development program. Keep informed of and complies with federal, state, District and campus regulations and policies for classroom teachers; compile maintain and file all reports, records and other documents as required. Perform other duties as assigned by immediate supervisor (primary evaluator). TEAM LEADER AND DUTIES/ESSENTIAL FUNCTIONS: Collaborate with team members to coordinate events for team such as speakers and grade level activities such as tutoring. Monitor student progress. Facilitate collection of data and team analysis of data such attendance, discipline and academics. Meet with team members during common planning time to discuss management, common instructional and learner issues. Promotes collaboration and team building. Facilitate good interpersonal relationships among team members. Coordinate the team approach to management of student behavior. Coordinate parent conferences and other parent conferences for the team. Process necessary documentation forms for the team. Maintain a grade level calendar of events, projects and deadlines. Keep principals informed of team issues and concerns. Follow McAllen ISD customer service standards. Duties as assigned. SUPERVISORY RESPONSIBILITIES: None EQUIPMENT USED: Computer, copier, multimedia equipment and other classroom/office machines. WORKING CONDITIONS: Mental Demands: Assist in restraining students in crisis situations; frequent prolonged, irregular hours and occasional evening meetings, occasional lifting or moving up to 45 pounds and over, monitor students for a prolonged period of time; monitor multi-tasks/projects; meet deadlines, develop effective relationship with students and parents. Ability to communicate effectively (verbal and written) Maintain emotional control under stress Physical Demands/Environmental Factors: Assist in restraining students in crisis situations; frequent prolonged, irregular hours and occasional evening meetings; occasional lifting or moving up to 45 pounds and over; monitor students for a prolonged period of time; monitor multi-tasks/projects; meet deadlines, develop effective relationship with students, and parents.
    $69k-122k yearly est. 60d+ ago
  • Retail Part Time Team Lead

    The ODP Corporation

    Customer service supervisor job in Weslaco, TX

    At Office Depot, the Retail Team Lead is a part-time role providing "total solutions" to our customers encompassing Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. The Retail Team Lead will demonstrate a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. Retail Team Lead (PT) will utilize Office Depot's proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction. Through enthusiasm and expertise, Retail Team Lead will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Retail Team Lead will also be a part-time 'Key Carrier' for their location and may perform Leader on Duty functions while in the role. In addition, the Retail Team Lead (PT) must be able to perform External Key Carrier responsibilities, which include but are not limited to, opening & closing responsibilities and be scheduled for those respective shifts. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party. **Primary Responsibilities:** + **Print Sales and Services:** + Responsibility in the Print function to support efficient operation while driving overall store sales. + Operates and assists associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time. + Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store. + **Operational Efficiency:** + Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards. + Identify areas for process improvement and implement plans to reduce waste and inefficiencies. In partnership with all associates, ensure regular loss prevention compliance. + Ensures compliance with company policies, procedures, and practices; and supports the company's loss prevention efforts. Performs other duties as assigned. + Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives. + **Client Engagement:** + Drives positive client satisfaction levels including coaching and training to associates to enhance the customer experience. + Supports community outreach initiatives to drive client/customer retention. + Works to continually develop personal selling skills and product knowledge through sales and service tools provided to deliver the total solution. + Performs other duties as assigned. + **External Key Carrier and Leader on Duty:** + Ensuring the safety and security of the building and associates during the absence of the management team. + In partnership with all associates, ensure regular loss prevention compliance. + Performing opening or closing responsibilities. + This includes driving awareness of key performance indicators, providing guidance to improve results, activation/deactivation of the store's alarm system, and processes for opening or closing the store. + May assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits. + Other duties as deemed necessary **Education and Experience:** + High School diploma or equivalent education preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer Service experience preferred. + Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job. + Skilled in Customer Service and Print Services experience would be desired. + Must possess advanced selling skills ยท Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers. + Must be adaptable to a changing environment. + Must be able to assist others in a professional environment. + Possess excellent verbal and written communication skills. + Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities. + Must possess ability to process information/merchandise through POS register system. + Pays close attention to detail to ensure high quality production in the Print Services area + Positive and Engaging + Action Oriented + Integrity, Accountability & Trust + Demonstrate passion for the brand, products, services and solutions offered to our customers + Must possess a desire to continually develop personal selling skills and product knowledge + Drive for Results + Decision Quality + Patience **About The ODP Corporation:** The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. **Disclaimer:** The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. **Pay, Benefits & Work Schedule:** The salary range for this role is 9.26 to 15.38, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. **How to Apply:** Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. **Application Deadline:** The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. **Equal Employment Opportunity:** The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. REQNUMBER: 98533
    $53k-108k yearly est. 53d ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in Pharr, TX?

The average customer service supervisor in Pharr, TX earns between $27,000 and $54,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in Pharr, TX

$38,000
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