Customer service supervisor jobs in Spring, TX - 2,199 jobs

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Varel Energy Solutions (VES) is one of the world's largest independent manufacturers and suppliers of downhole drilling and completions products to the energy sector. The key to the company's success is underpinned by the virtues and the cultural framework of our employees. VES offers an exciting and fast-paced work environment, attractive benefits, and competitive pay. If you're looking to invest in your career development, Varel Energy Solutions is the right place for you. Come join our team! Summary: VES is looking for a Customs Specialist to join our team in our Brownsville location. This person will work to ensure compliant, efficient, and cost-effective execution of import and export activities. This position manages the day-to-day coordination with customs brokers, carriers, freight forwarders, and internal stakeholders to guarantee adherence to U.S. Customs and Border Protection (CBP) regulations and on-time delivery. The role also supports coordination with maquiladora operations in Mexico to ensure proper documentation, timely border movements, and accurate customs reporting. Essential Duties and Responsibilities include the following. Other duties may be assigned. Import & Export Coordination Perform daily import and export transactions to and from the United States, ensuring compliance with CBP, Census Bureau, and other U.S. government agency requirements. Coordinate with customs brokers and freight forwarders to ensure the timely release, transportation, and delivery of shipments. Manage AES filings, ISF submissions, and prepare international shipping documents (commercial invoices, packing lists, BL/AWB/BOL, certificates of origin). Track shipments and communicate status updates to internal logistics and operations teams Customs Compliance Ensure compliance with U.S. import and export laws, including HTS classification, valuation, country of origin determination, and free trade agreement qualification (USMCA, etc.). Maintain accurate records for all import/export transactions in accordance with CBP's recordkeeping requirements (19 CFR Part 163). Support internal and external audits, post-entry amendments, and reconciliation filings. Ensure brokers follow company instructions, classification, and documentation standards. Maquiladora Coordination Support U.S.-Mexico trade flows by ensuring documentation accuracy for shipments related to maquiladora (IMMEX) operations. Coordinate with Mexican counterpart teams to align on entry/exit documentation, in-bond material, temporary imports, and reconciliation of materials. Ensure U.S. export paperwork supports maquiladora import requirements and facilitates on-time border clearance. Identify and address potential delays, discrepancies, or compliance risks related to cross-border activities. Transportation & Logistics Support Coordinate inbound and outbound transportation for both domestic and international shipments. Work with logistics service providers to optimize routes, costs, and service levels while ensuring regulatory compliance. Monitor carrier performance, freight costs, and customs-related demurrage or detention. Support freight invoice reviews and cost reporting. Maintain Logistics trackers with the latest information on each shipment. Trade Data & Process Improvement Perform compliance screening in Descartes. Support continuous improvement initiatives in customs and logistics processes. Assist in the development and maintenance of SOPs, work instructions, and compliance manuals related to logistics and U.S. import/export operations. Cross-Functional Collaboration Coordinate regularly with sales, production, and logistics stakeholders to review order status and address issues proactively. Inventory Accuracy Ensure timely shipment of sales orders and participate in inventory and cycle counts to support inventory integrity. Education and/or Experience: Bachelor's degree in International Trade, Logistics, Supply Chain Management, or related field. In-depth knowledge of U.S. Customs regulations (19 CFR), Harmonized Tariff Schedule and U.S. export control basics. Familiarity with free trade agreements (USMCA preferred) and related origin documentation. Licensed Customs Broker certification or Certified Customs Specialist (CCS) is a strong plus. Minimum 5-7 years of experience in U.S. import/export operations, including hands-on customs compliance and logistics coordination. Experience working with maquiladora operations or supporting cross-border trade between the U.S. and Mexico. Demonstrated experience collaborating with customs brokers, freight forwarders, and carriers. Experience using SAP or similar ERP systems for trade and logistics transactions. Thank you for your interest in a career with Varel Energy Solutions. Powered by JazzHR

Ammper Power is a subsidiary of Ammper Energía, the 3rd largest Retail Supplier in the Mexican electric market. We are looking for a Customer Success Specialist to join our Houston Office. The Customer Success Specialist will be responsible for supporting core operational functions-including customer care, credit checks, collections, contract interpretation, and billing review-for commercial accounts in the ERCOT market and will work closely with internal teams and third-party vendors to ensure Ammper Power's operations run smoothly. The ideal candidate brings a strong background in client services, relationship management, and a robust understanding of the retail energy industry. Ammper Power is a Retail Electric Provider (REP) and a Qualified Scheduling Entity (QSE) that works with C&I customers in Texas to develop tailor-made energy solutions that fit their corporate objectives. This includes Retail Electricity Supply, Demand Response and Asset Management Services. We strive to be a flexible, transparent energy company that meets customers where they are in the energy transition with a genuine desire to help them set and meet their goals. Responsibilities and duties: Manage customer service inquiries and resolve escalated issues Perform credit checks and determine eligibility for enrollment Coordinate collections, payment plans, and account follow-ups Read and interpret commercial contracts and pricing terms Review and explain monthly billing statements to commercial customers Provide operational support across enrollments, billing, and usage monitoring Work with TDSPs, brokers, and vendors to resolve transaction or account issues Communicate with third-party vendors and market participants as needed Ensure compliance with ERCOT and PUCT regulations Qualifications and skills: 3+ years of retail power experience in ERCOT Bachelor's degree from an accredited institution Experience with customer care, credit review, and collections Ability to read and interpret commercial electricity contracts Strong understanding of retail electricity billing and monthly statements Proficiency with billing platforms Creative thinker, willing to stretch beyond experience Analytical and detail oriented Proficiency in Microsoft Office Product Suite Previous experience in a startup is desirable, not required Proficiency in Spanish is desirable, not required

At KPMG, you can become an integral part of a dynamic team at one of the world's top tax firms. Enjoy a collaborative, future-forward culture that empowers your success. Work with KPMG's extensive network of specialists & enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions. Join a diverse team helping high-profile clients understand, analyze, and respond to complex business opportunities and challenges. Develop your career through a range of multifaceted engagements, formal training, and informal mentoring. At KPMG, we believe nothing is more important than investing in our culture because it's an investment in our people, our future, and what we stand for as a firm KPMG is currently seeking a Manager to join our International Tax practice. Responsibilities: Coordinate with internal client service teams to assist multinational enterprises with preparing and reviewing US-International income tax computations arising from a company's global operations and transactions Assist with the review and preparation of various tax forms and disclosures related to such operations Advise multinational enterprises on tax planning opportunities Work on process improvement projects with internal teams in a largely virtual environment Qualifications: Minimum five years of recent experience working on engagements involving US-international tax and international income tax compliance inclusive of extensive experience with various third-party tax reporting software programs such as OneSource International and CorpTax International Bachelor's degree from an accredited college/university; Masters in taxation, JD, and/or LLM (with a concentration in tax) preferred; licensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list Knowledge of a broad range of international and domestic tax law provisions Strong analytical and problem-solving skills, Excel modeling, written and oral communication skills Experience with and capability to balance and lead multiple engagements, play a positive role in well-functioning and collegial teams, supervise, and assist with the development and training of new and experienced staff professionals, maintain professionalism, and provide excellent client service Ability to effectively manage teams in a virtual environment KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at "Benefits & How We Work". Follow this link to obtain salary ranges by city outside of CA: *********************************************************************** California Salary Range: $113300 - $208900 KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site). KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE" Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service... ... peace of mind Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to International Airlines at Houston International Airport (IAH). We cater to a distinctive clientele. We offer full-time and part-time positions. Excellent advancement opportunities Paid Training Dynamic Workplace Medical benefits (Full-Time Employees) Voluntary dental, vision, and a matching 401k plan Amazon Incentives Are you excited yet? Fantastic! We are too. But we are just getting started. You will also learn to perform the following functions throughout the course of your employment : Learn behind-the-scene workings of an international airport. You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport. Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance. Enjoy the opportunity to professionally interact with high-profile passengers. Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience. Our teams consist of happy and ambitious individuals who contribute to making a fun and friendly work environment. Does this sound like you? Eager to learn new skills Organized and logical thinker Make quick and rational decisions Problem Solving Ability to adapt quickly to unforeseen situations Effective communication skills and good listening skills Able to multi-task and carry out duties in a dynamic environment At least 18 years of age, high school graduate or G.E.D equivalent. Must be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency English proficient, other languages are a plus. Computer savvy Are you passionate about learning? Paid training with our highly knowledgeable and top performing training department. Equal Opportunity Employment Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. If you've come this far, then take the next step towards elevating your skills and building your new career. It's just one click away.

The Manager of Commercial Services will be responsible for the oversight and leadership of the Commercial Services contracts team supporting Targa's downstream natural gas and NGL activities, with a strong emphasis on system-driven efficiency and data integrity across platforms such as RightAngle, Allegro, ContractLogix, Oracle Financial Cloud, and Microsoft Office applications. JOB DUTIES AND RESPONSIBILITIES: * Communicate and work closely with Legal, Targa's Commercial teams, Accounting, Financial Reporting, Internal Audit, Information Technology and Functional Support, Credit, and other corporate teams to facilitate contract management, trade compliance, contract negotiations, and execution leveraging enterprise systems to streamline workflows and ensure accuracy. * Draft, review, and serve as the point of coordination for negotiation efforts related to complex agreements, amendments, and supplemental documents using Targa's proprietary agreement templates and industry standard templates in accordance with internal guidelines. * Lead contract lifecycle management across assigned business areas, ensuring optimal use of ContractLogix and related systems to support tracking, compliance, and reporting. * Serve as a liaison between counterparties and internal stakeholders across multiple business areas (including Downstream NGL and Gathering & Processing teams), ensuring consistent, timely follow-up and system-supported contract and policy compliance. * Respond to internal and external stakeholder questions, inquiries, and requests regarding contractual terms and conditions, with the ability to extract and interpret data from relevant systems. * Oversee contract management due diligence, compliance, and reconciliation efforts, utilizing system tools to identify gaps and ensure resolution. * Provide management and direction to other Commercial Services Team members, including balancing and delegating work responsibilities as needed. * Support continuous improvement of Commercial Services Team processes, including active participation in system upgrades, new procedures, and digital transformation initiatives. * Assist with new business development opportunities or projects on an as-needed basis, including system configuration and data readiness. MINIMUM ESSENTIAL QUALIFICATIONS: * College Degree preferred * 7+ years' experience working with complex agreement structures and demonstrated proficiency drafting contracts, amendments, supplemental documents, and notices for downstream NGL and/or gas marketing (including transportation) within a similarly situated Targa peer * Proven success managing functions and leading a team consisting of individuals with diverse roles and focuses * High technical proficiency in enterprise systems including RightAngle, ContractLogix, Oracle Financial Cloud, and Microsoft Office Suite; familiarity with Allegro or similar platforms is a plus * Demonstrated ability to troubleshoot, train, and optimize system usage across teams * High functional proficiency with contracts, trades, and transaction structures related to Downstream NGL and/or gas trading, structured marketing, NGL and/or gas exports, and transportation (including pipeline, rail car, truck, and vessel) * Demonstrated history of being results driven, taking initiative, taking a high degree of personal accountability, and possessing the ability to work both independently and within/across teams * Ability to effectively communicate with and build relationships with different levels of stakeholders, external customers, and maintain a calm demeanor in high pressure situations * Exposure to Natural Gas Midstream commercial terms, contracting structures, and an understanding of natural gas gathering and processing and its relationship to downstream NGL and gas marketing and transport activity * Must be able to multi-task and effectively prioritize in a fast-paced environment * Able to work efficiently in an open work area * Regular and reliable attendance, including in-office attendance per assigned schedule EQUAL EMPLOYMENT OPPORTUNITY: Targa Resources provides equal employment opportunities based on merit, experience, and other work-related criteria and without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees' beliefs and practices that do not conflict with Targa's policies and applicable law. We value the unique contributions that every employee brings to their role with Targa.

There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded Have extensive knowledge of the products we sell and the services we provide Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer Source parts from outside vendors and coordinate delivery Prepare end of shift drop and shift report; Understand various payment types Ensure the cleanliness of service counters, showroom, and customer restrooms Maintain the safety of both our customers and team members What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! High School Diploma or GED Good verbal and written communication skills Previous cashier and customer service experience; experience in repair or parts shop preferred Presents self in a professional manner to customers, management, and coworkers. Strong suggestive selling skills Basic computer skills Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions A valid driver's license With us, you'll enjoy: Competitive wages Medical, dental, vision and life insurance 401(k) with a company match Paid vacation and holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement with company paid training Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit ************************************************************* Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Title: Genesys Contact Center Platform Support Engineer Type : Contract & Onsite The L3 Support Engineer will be responsible for providing third-level technical support for the Genesys Contact Center platform. This role involves troubleshooting, incident resolution, and collaboration with cross-functional teams to ensure optimal performance and availability of the contact center systems. Key Responsibilities: Provide L3 support for Genesys Contact Center components including routing, reporting, and voice infrastructure. - Lead resolution of complex and escalated issues from L2 support. - Perform advanced troubleshooting and system diagnostics. - Collaborate with engineering and development teams for bug fixes and enhancements. - Provide technical guidance and mentorship to L2 support engineers. - Participate in architecture reviews and platform optimization initiatives. Monitor system health and proactively identify and resolve issues. Troubleshoot incidents related to Genesys Engage/Cloud, SIP Server, GVP, Workspace, and other modules. Collaborate with L1 support and escalate unresolved issues to L3 or vendor support. Perform root cause analysis and implement preventive measures. Document incidents, resolutions, and standard operating procedures. Participate in change management and deployment activities. Ensure compliance with SLAs and internal quality standards. Required Skills & Experience: Minimum 7 years of experience in Genesys Contact Center support. -- Proven expertise in debugging and resolving complex platform issues. - Experience in performance tuning and capacity planning. Strong understanding of Genesys architecture and components. Experience with Genesys Engage or Genesys Cloud platforms. Familiarity with SIP, VoIP, and telephony protocols. Proficiency in troubleshooting tools and techniques. Knowledge of ITIL processes and incident management. Excellent communication and documentation skills. Preferred Qualifications: Experience with CRM, IVR, CTI integrations. Scripting knowledge (e.g., Routing Strategy, JavaScript). Exposure to cloud platforms (AWS, Azure).

The Customer Service Representative provides responsive end‑to‑end support for customer accounts by managing inquiries, processing orders, coordinating logistics, resolving issues, and maintaining strong communication across customers and internal teams. Essential Functions Answer phones, direct customers to the appropriate contact, and/or provide direct assistance. Receive and verify customer purchase orders and enter them into the ERP system, ensuring same-day processing for some orders in the allocated time frame and next-business-day processing for orders received after the allocated time frame. Maintain proactive communication with customers by providing timely updates on order status, delivery schedules, and issue resolution to foster strong business relationships and ensure customer satisfaction. Participate in weekly sales calls to escalate customer issues and align business priorities. Continually update and maintain customer master data in the ERP system, including customer information, contact details, and pricing. Onboard and set up new customer accounts in the ERP system. Resolve customer issues and complaints promptly, professionally, and to the customer's satisfaction, ensuring all complaints are recorded, submitted, and addressed. Coordinate transportation for hazardous and non-hazardous materials, including both bulk and packaged goods, ensuring compliance with applicable regulations. Work closely with freight and logistics coordinators to arrange ground, air, hot-shot, and export shipments. Manage logistics from order placement through final delivery, coordinating product collection and dispatching readiness with planning, manufacturing, and warehouse teams. Collaborate closely with the sales force, including the Director of Wholesale & Co-Manufacturer, North America, to enhance customer satisfaction and support account objectives. Liaise with the technical team to ensure chemical compatibility and assist with customer technical inquiries. Accompany the Director of Wholesale & Co-Manufacturer, North America on customer visits as needed, providing a customer care perspective during discussions. Build and maintain customer trust through effective communication via telephone, email, Microsoft Teams, and in-person interactions. Assist the Director of Wholesale & Co-Manufacturer, North America with demand forecasting and tracking the status of Supply Agreements and NDAs. Work with the Finance department to resolve billing and invoicing issues as a priority. Prepare, issue, and maintain required customer documentation, including COA, SDS, PDS, and other regulatory or customer-specific documents. Manage customer inventories, as required, and plan timely and cost-effective deliveries for both Innospec and its customers. Provide after-hours assistance, including coverage of on-call phone shifts, as required. Represent Innospec professionally on all customer-related calls, meetings, and communications. Adhere strictly to all company processes, procedures, compliance protocols, and firewall/security requirements. Role Requirements Excellent verbal and written communication skills. Strong attention to detail with effective problem-solving and decision-making abilities. Proficiency in ERP systems, Microsoft Office applications, CRM tools, and communication platforms. Strong organizational, time management, and multitasking skills. Effective conflict resolution and customer relationship management skills. Commitment to continuous learning and professional development. Strong work ethic, professionalism, and a trustworthy, professional appearance. Availability for after-hours and on-call support as required. Ability to travel up to 25% as needed for Annual and Quarterly Business Reviews, customer visits, and account or personnel transitions.

A well-established industrial company is seeking a proactive and skilled Customer Service Representative to join their team. This role plays a key part in supporting customers and internal teams through exceptional communication, organization, and project management skills. The ideal candidate thrives in a fast-paced environment, is proactive, and can effectively manage multiple priorities. Location: Houston, TX Salary: $70,000-$80,000 Position Type: Direct Hire Responsibilities: Manage the full order process from receipt through fulfillment, ensuring accuracy and timeliness. Coordinate with internal departments - including sales, operations, and logistics - to ensure smooth order execution. Track and follow up on pending information or documentation to keep projects and orders moving forward. Prioritize workload and respond quickly to changing demands or urgent requests. Provide excellent customer service and maintain strong relationships with clients. Maintain detailed records and ensure all systems are updated accurately. Collaborate cross-functionally within the warehouse and office to resolve issues efficiently. Requirements: Minimum of 5 years of customer service or order management experience, ideally in a manufacturing, distribution, or industrial environment. Proven ability to prioritize tasks, manage time effectively, and stay organized in a fast-paced setting. Strong communication and problem-solving skills; able to think quickly and adapt. Experience with project management or coordinating multiple moving parts preferred. Industry experience in chemicals or chemical sales support is a plus but not required. Proficient in Microsoft Office and ERP/order management systems. Must be able to work fully on site and collaborate closely with team members across departments.

We are looking for a dynamic and motivated Customer Service Representative who is passionate about delivering outstanding customer experiences. The Customer Service Representative is responsible for providing excellent customer support, ensuring a positive and efficient experience for our customers. This role involves interacting with customers through multiple communication channels (phone, email, chat), resolving inquiries, troubleshooting issues, and guiding customers through solutions. Responsibilities Provide timely and effective customer service through phone, email, and online chat channels. Resolve customer inquiries related to products, billing, services, and technical support. Accurately log and track customer interactions using the internal system. Troubleshoot and resolve customer issues, escalating complex cases as necessary. Offer product and service information, helping customers make informed decisions. Assist with onboarding new customers and explaining company policies and procedures. Collaborate with team members to improve customer experience and operational processes. Follow up with customers to ensure issues have been resolved to their satisfaction. Stay updated on company products, services, promotions, and any changes in procedures. Qualifications High school diploma or equivalent (Bachelor's degree preferred). Proven experience in a customer service role, preferably in the telecommunications or technology industry. Strong communication skills, both verbal and written. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in customer service software, CRM systems, and Microsoft Office Suite. Problem-solving skills and attention to detail. Positive attitude and a passion for helping people. Ability to work independently and as part of a team. If you're interested in this position, please apply with your updated resume.

About the Role We are looking for a highly skilled and motivated Welding Team Leader to lead and inspire our low-volume, high-mix welding operations. This is a hands-on leadership role where you'll not only guide a small team of welders but also step in on the floor, fitting and welding a wide variety of products yourself. From aluminum and carbon steel to stainless steel, you'll utilize MIG, TIG, and laser welding on some of the most challenging and rewarding projects we take on-prototypes, specialty runs, and custom builds. What You'll Do Lead, mentor, and motivate a small team of welders, fostering a culture of precision, accountability, and pride in workmanship. Work hands-on as a welder/fabricator, capable of fitting and welding across aluminum, stainless steel, and carbon steel materials. Execute welding using multiple processes (MIG, TIG, laser welding) depending on job requirements. Ensure prototypes and low-volume runs are delivered with first-time quality and on schedule. Collaborate with engineering and production teams to solve problems, refine processes, and bring new product concepts to life. Set the tone on the shop floor for safety, quality, and continuous improvement. What We're Looking For Proven experience as a skilled welder/fabricator (MIG, TIG, laser). Strong fitting and welding skills across aluminum, stainless, and carbon steel. Previous leadership or team lead experience preferred, but a “lead-by-example” mentality is essential. Ability to thrive in a high-mix, low-volume environment where no two projects are the same. A proactive, hands-on individual who inspires others by working alongside them. Strong communicator with the ability to drive urgency, maintain quality, and motivate a team. Why Join Us Be part of a forward-thinking company known for innovation and craftsmanship in custom and prototype fabrication. Take ownership of exciting, complex builds that challenge your skills daily. Lead a talented team where your leadership will have a direct impact on output and quality. Competitive pay, benefits, and opportunities for career growth.

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers. Check out our many videos to learn more! ************************************* Summary Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products. Responsibilities of Customer Service Representative include, but are not limited to: Responding to customer inquiries regarding company products and services Processing customer phone orders Checking availability of stock and shipping dates Quoting prices, filling order to customer specifications and processing sales data via computer Assisting the outside sales team by preparing price quotes and sourcing products Qualification of the Customer Service Representative include, but are not limited to: 3+ years of Inside Sales experience in metal working or industrial supply is preferred Infor experience is preferred Excellent communication skills Should be enthusiastic and able to work independently Must have experience performing a majority of the functions Prior inside sales/customer service experience Data entry skills, organization, multi-tasking and customer focus is required Regular in-person attendance required #ZRTS Additional Information Physical Demand: Lifting up to 30lbs may be required Working Conditions: Office Training/Certifications: Infor experience preferred Shift Time/Overtime: Normal in-person business hours Monday-Friday, 8:00am - 5:00pm Travel: N/A Education: High School Diploma or GED Location: USA:TX:Conroe DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry. DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V

Job DescriptionAbout the Company The Strickland Group is a fast-growing, family-driven financial services organization built on integrity, vision, and long-term impact. Our mission is simple: serve people well and leave them better than we found them. We combine modern technology, AI-assisted systems, and real human connection to help families protect their future while creating meaningful career paths for our partners. Role Overview As a Customer Success Partner, you will work directly with individuals and families who have already requested information and support. Your role is to guide clients through a consultative process, ensure an exceptional experience, and help them make informed decisions that align with their long-term goals. No cold calling. No door knocking. You'll engage with warm inquiries using company-provided systems, training, and support. Responsibilities • Serve as a primary point of contact for assigned clients • Conduct virtual consultations via Zoom or phone • Educate clients on available solutions and next steps • Deliver a professional, relationship-based customer experience • Follow up with clients to ensure clarity and satisfaction • Utilize company CRM and systems to manage communication • Attend weekly virtual training and development sessions • Meet activity and performance benchmarks • Maintain compliance and licensing standards What We Offer • 100% commission-based compensation • Flexible remote schedule (part-time or full-time) • Warm client inquiries • Clear advancement and leadership pathways • Ongoing training and mentorship

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. **Description** Why Inflight Services? Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation. **Job overview and responsibilities** The Supervisor Inflight Services comprises of engaging and supporting a diverse team of flight attendants, cultivating trust with our flight crew members, working closely with other operational teams to deliver best in class customer service while demonstrating our Core4 values. + Inspire flight attendants to deliver a high-quality onboard experience to drive improvement in our Net + Promoter Score (NPS); Recognize flight attendants for exemplary service, teamwork, and performance + Assist flight attendants at the Concierge Desk and resolve issues in the moment as necessary + Exercise United's core4 values to provide local support and care for flight attendants during any Inflight incident + Oversee the performance of the flight attendant team in line with the flight attendant collective bargaining agreement + Conduct investigations regarding performance, complaints, or other work-related issues + Keep flight attendant team informed by sharing corporate initiatives, and changes in policy or procedures + Showcase the delivery of new inflight products as determined by the Flight Experience team + Ensure daily company goals, policy, and procedure compliance are met + Coordinate with customer service and Station Operations Center (SOC) to ensure operational success + Ensure safety goals are met and FAA regulatory requirements are consistently adhered to by the team + Team oriented, with enthusiasm for people and delivering exceptional service + Develop positive relationships with team members and other work groups to achieve our common goals + Participate in planeside briefings and engage with flight attendants to ensure they have the tools and resources to perform their jobs effectively + Share customer feedback and escalate issues that may interfere with the crew's ability to deliver the prescribed service **Qualifications** **What's needed to succeed (Minimum Qualifications):** + Minimum 2 years equivalent or similar work experience + Required to attend United's flight attendant training to earn FAA certification if not currently flight qualified + Minimum 2 years equivalent or similar work experience + 2+ years leadership experience managing and influencing a team + DOT Safety Sensitive Position + Able to work on site, weekends, and holidays + Must possess exceptional planning and organizational skills, along with strong written and oral communication skills + Positive attitude and ability to adapt to constantly changing work environment + Demonstrated conflict resolution and decision-making capability + Proven ability to work independently and in a team environment + Must be legally authorized to work in the United States for any employer without sponsorship + Successful completion of interview required to meet job qualification + Reliable, punctual attendance is an essential function of the position **What will help you propel from the pack (Preferred Qualifications):** + Bachelor's degree + Inflight Service, travel industry, or hospitality leadership experience highly preferred + Experience supervising a unionized workgroup The base pay range for this role is $66,500.00 to $86,616.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Job DescriptionBenefits: Paid time off You May Be a Great Fit as a Customer Retention Specialist at Dale Guidry State Farm if: You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. Youre a natural relationship-builder who earns trust quickly and keeps it. You listen first, then guide, making customers feel understood while confidently recommending solutions. Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy. Location Address:7702 FM 1960 E, suite 370, Humble, TX 77346 At Dale Guidry State Farm were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance. Responsibilities Communicate with existing customers regarding renewals and coverage options. Review accounts and assist with updates or changes as needed. Identify opportunities to enhance customer satisfaction and engagement. Maintain accurate records and documentation of interactions. Collaborate with team members to meet retention and outreach objectives. Qualifications Strong interpersonal and problem-solving abilities. Effective communication and listening skills. Detail-oriented with a focus on customer experience. Previous experience in customer service or account management preferred. Must be able to obtain applicable state insurance licenses.

Are you detail-oriented, process-focused, and enjoy leading others? Are you looking for an industry-leading company that offers growth and stability? LabCorp is seeking a **Support Services Supervisor** in our accessioning department to join our team in **Houston, Texas** . In this position, you will work in a fast-paced, customer-focused, and challenging environment and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives". **Schedule: 3rd Shift, Monday evening through Friday evening/Saturday AM. Weekends as needed.** **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here (************************************************************** . ** ** **Job Duties/Responsibilities** + Supervise the day to day operations of the department. + Assist with preparation of laboratory specimens for analysis and testing + Directly supervise, train, and mentor non-technical personnel of the department + Monitor daily workflow in the referral department and schedule adequate coverage + Responsible for ensuring all shifts in the department are properly staffed + Research and resolve any production errors while escalating when necessary + Engage in continuous process and service level improvements + Perform quality assurance checks to ensure efficiency and accuracy + Prepare and maintain Quality Assurance records and documents + Meet regularly with direct reports to provide coaching and feedback for their development + Responsible for administering and managing policies and procedures + Process and maintain payroll and personnel files + Perform administrative duties as needed **Requirements** + High school diploma or equivalent. + Associate's degree or higher is a plus + 3 years of relevant experience, preferably in a clinical laboratory setting. + Prior supervisory or leadership experience is preferred + Familiarity with laboratory operations, as well as policies and procedures, is preferred + Strong computer skills and working knowledge of Microsoft Office + Excellent communication skills; both written and verbal + High level of attention to detail with strong organizational and prioritization skills + Strong critical thinking skills with the ability to make decisions in a fast-paced environment **_If you're looking for a career that offers opportunities for growth, continual development, professional challenge, and the chance to make a real difference, apply today!_** **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .

NOW HIRING, COME JOIN OUR TEAM!!!! ! UFLP is now hiring for Customer Service positions. Do you want to work for a company that cares about you and your future? Worked at a call center, but didn't like the horrible culture and turn over? Come work for Universal Fidelity LP, a company that works hard every day to keep our employees happy and successful! We are dedicated to making you succeed in your position as well as teaching you the skills you need to move up! This is a great entry role that can lead to other opportunities with Universal Fidelity LP. This is not a remote position . Job Description: The primary focus of the Customer Service Representative is to take orders for products for one of our major clients. Qualified applicants must be quick learners, have high energy and a great work ethic. Applicants must also have the ability to display empathy and to take ownership of customer issues and concerns to get them resolved. UFLP is a fast paced and highly competitive environment with a lot of growth opportunities. Skills and Requirements: Bilingual is a plus! Must have excellent communication skills Must have a working knowledge of computers Must have reliable transportation Must pass a criminal background check We offer paid training Pay: $13.00 per hour If you're ready to bring your A-game to a role, apply now! We can't wait to meet you! Founded in 1991, UFLP is a trusted call center and collection agency serving a wide range of clients. What distinguishes us is the expertise of our experienced team and the solid infrastructure we've built over more than 31 years in the industry. With a 97% diversity rate in our workforce, UFLP is proud to foster an inclusive environment. Join our team and be part of something exceptional! Check us out at *************