Customer service supervisor jobs in Temecula, CA - 2,660 jobs

: GTop 3-5 Required Skills (These are not preferred skills. If the candidate does not have these required skills, they will be rejected completely) 1. Advanced Microsoft Excel Skills 2. Experience with Customs Valuation and HTS Classification 3. Strong data analysis/analytic skills using tools like Alteryx, PowerBI, or PivotTables 4. Strong Communication Skills (Written and Verbal) 5. Familiarity with Microsoft Outlook and OneNote Technologies: What does this temp must know to perform the required job duties(These are not preferred technologies - If they do not have these technologies they will be rejected completely) Microsoft Office Applications (Word, Excel, PowerPoint, Outlook) Education: Bachelor's degree required in a business, finance, or technical field. Physical Requirements (Lifting, outdoor work, travel): Desk-oriented job; ability to sit for long periods of time at a computer. Key Words: Any key words, job titles or competitors that our suppliers can be on the lookout for? Keywords: Import, Export, Trade Compliance, Import Compliance, Classification, Broker, Compliance, Accounting, Finance, Computer Science, Data Analyst Job Description: This position is within the Customs & Indirect Tax department and will focus on supporting global import compliance initiatives. This role will be primarily responsible for global import HS classification support of Qualcomm's chip and hardware products, ensuring the business groups comply with Global Trade and regulatory requirements. This position will work closely with program/product management, engineering, R&D, and other Global Trade colleagues to strategically drive and implement jurisdiction and classification processes throughout the product development lifecycle within these groups. This role will also drive continuous improvement in processes and technology of import compliance, from identifying/solving complex classification challenges, to collaborating on remediation of identified risk areas / process gaps between the business stakeholders and Global Trade. Effective verbal, written and presentation skills are needed as the position requires significant interaction with senior management across multiple functions. Required Competencies Natural problem-solving skills are necessary to own the process and maintain required data flows. Fact-finding and analysis are critical parts of the job. Strong written and verbal communication skills are required. Demonstrated experience in working independently with minimal supervision. Minimum Qualifications Bachelor's degree required in a business, finance, or technical field. Strong computer skills and advanced knowledge of Microsoft Word, Excel, Outlook, OneNote, PowerPoint, and Teams applications. Experience in international customs procedures (classification and valuation). Preferred Qualifications Experience in the semiconductor industry is a plus. Experience in the consumer electronics industry is a plus. Experience in finance or accounting is a plus. Experience with a trade compliance system is a plus. Experience with trend analysis or being able to manipulate large sets of data to provide useful/critical analysis to senior management Experience in HTS/Schedule B classification. Hybrid Work Environment. Preferably PST, but CST is okay. EST, no. 1 panel interview Monday through Friday, 8:30am to 5:30pm standard 8-hour work day PST. Temp position with possibility to roll over to full-time employee status as we currently have an open and approved REQ for FTE. Comments for Suppliers:

We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: ********************** Role Purpose * Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions. Key Responsibilities Conduct research and analysis on customer needs, market trends, and competitive activity. Execute rapid testing protocols with real and synthetic customers to validate concepts. Synthesize findings into actionable recommendations for prioritization and launch. Collaborate with design, product, and marketing functions to shape propositions. Assist in building business cases for high-priority growth opportunities. What Success Looks Like Producing insight and recommendations that directly shape client growth decisions. Effectively applying proprietary methods to accelerate and de-risk validation. Building skills in structured problem-solving and client engagement. Qualification Basic Qualifications: * 3+ years in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for the financial services industry. Preferred Qualifications: Demonstrated consulting experience with client-facing delivery. MBA or relevant innovation program experience a plus. Strong research and analysis skills. Exposure to concept testing, prototyping, or agile product/service development. Excellent communication and collaboration skills. Understanding of AI/ GenAI Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 01/24/2026 and open for at least 3 days. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Role Location Annual Salary Range California $70,350 to $196,000 Cleveland $59,100 to $156,800 Colorado $63,800 to $169,300 District of Columbia $68,000 to $180,300 Illinois $59,100 to $169,300 Maryland $63,800 to $169,300 Massachusetts $63,800 to $180,300 Minnesota $63,800 to $169,300 New York $66,300 to $196,000 New Jersey $68,000 to $196,000 Washington $80,200 to $180,300 Locations

Do you like to keep things clean and organized? Do the small details matter? AGI is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our Supervisor, Service, Retail, Team Member, Cleaning

The Student Services Manager is primarily responsible for assuring a successful student experience through the entire student lifecycle, including: New student orientation, student support and advisory services, and alumni services. This role interfaces directly with the Dean of Campus Operations, Dean of Academics, Director of Financial Aid, National Registrar, Director of Admissions, and Director of Career Services. Essential Functions Participate in relationship management with prospective students and their families, alumni, and active students. Ensure a personal, supportive relationship is established with each student beginning with the onboarding process; establish an effective supporting relationship with them. Ensure all students complete Smart Measure and meet with students to discuss results. Regular and consistent engagement with students via various communication methods (one on one meetings, phone calls, text messages and emails). Make contact with all active students monthly through classroom visits, one-on-one meetings, or virtual/phone conversations. Meet with students daily to identify potential hurdles to student's success. Utilize communication skills/advising techniques to assist students in developing a success plan. Develop / support retention strategies effective in both active and inactive students. Track student progression in online programs and support the Program Chairs and Dean of Academics for student outreach. Manage Student Event calendar; Update posted schedules, calendars, and monitors each term. Coordinate bi-annual student focus groups and encourage student participation. Prepare and present material at internal workshops; both in person and virtually. Identify opportunities for student life activities to increase student involvement. Assist re-entry students on returning student application review process, discuss previous roadblocks and challenges to identify helpful resources to maximize student's program completion/retention, review status eligibility and re-entry needs/requirements. Connect students with Instructors/ Program Chair to get additional tutoring when needed. Assist with executing campus events; Career Fair, Job Fair, employer visits, class presentations, graduation and other campus events as needed. Active participation in Student Council / Student Groups. Work closely with pending graduates to ensure the completion of exit requirements are met. Assist in the development and ongoing management of an Alumni Program. Manage, plan, and execute events for alums. Support Career Services in new student job placement initiatives to ensure current students can find work while attending school. Network with potential employers to identify job opportunities for students / alumni and pass information to Career Services when new partnerships are established. Work with Education to support students in testing for their certifications and continuing their education towards more advanced degrees. Assist the Dean of Students with G&E (Graduate and Employment) Tracking, Program Completion Tracking, and yearly accrediting reporting. Complete other duties as assigned by the Dean of Student Affairs / Career Services Manager. Knowledge, Skills and Ability Required Knowledge of student development theory, techniques, and research associated with ensuring the success of diverse student populations. Knowledge of student advising theory and best practices; ability to implement these practices effectively. Knowledge of obstacles facing non-traditional students and strategies for overcoming them. Thrive in a fast-paced environment and demonstrate a passion for higher education. Must have excellent organizational and interpersonal skills and be able to articulate information well, both verbally and in written form. Must have an eye for detail due to the need for accurate record keeping/recording of information that is personal, monetary, and time-sensitive related. Must be self-motivated, be driven to meet goals, possess a strong work ethic, and be able to prioritize. Excellent problem-solving skills, leadership, and time management skills are necessary. Must have the ability to work both as a team member and independently; use sound judgment regarding organizational and departmental regulations, procedures, and policies; quickly establish and maintain rapport with students, faculty, alums, administration, and parents from varying cultural backgrounds. Must be able to prioritize multi-tasks in a fast-paced, high-demand work environment while always maintaining a professional demeanor. Must remain flexible regarding external factors that may affect the work schedule. Qualifications Education and Work Experience High School diploma or GED required. Bachelor's degree in education, student development, psychology, human relations, or related field, or a minimum of three (3) years in student affairs / engagement; required. Master's degree preferred. Experience in an educational setting supporting students' progress toward their educational goals. Experience with advising, counseling, mentoring, coaching, or providing navigation services for students in pursuit of post-secondary educational goals. Proficient user of CP and Microsoft Office- Word, Excel, PowerPoint, Outlook Experience with Anthology software preferred . Proficient user of Microsoft Office- Word, Excel, PowerPoint, Outlook Strong written and verbal communication skills

Our mission at Flagship Lab Services is to provide ongoing quality service and support to sustain innovation in the biotechnology industry. Our team consist of service professionals who have the drive, knowledge and proficiency to support our company to move forward with its goals. Overview This is an opportunity to grow your field service career in an innovative, team-oriented environment. Our exclusive best-in-class service training and relationship-based service process enables you to build lifelong relationships and a rewarding, long-term career. We are looking for ONE (1) Full-Time Equipment services Manager. This full-time position requires you to perform on-site calibration, validations, preventative maintenance and repairs in-house or at our client facilities . The candidate will use their troubleshooting, repair and calibration knowledge to complete the service and strive for total client satisfaction. Flagship Lab Services will provide a vehicle, gas card, phone, tablet, computer and tools once the service technician clears through his/her probationary period. Benefits Health Insurance 401k (Match 3%) Paid Time Off Holiday Pay Job Requirements Minimum (5) years technical field experience with a proven track record of technical resolutions. Preferred (1) year laboratory related experience. Previous leadership experience of a team of 5 or more . Calibration experience in multiple disciplines (temperature, pressure, speed, mass, balance, absorbance). Validation experience in multiple disciplines (temperature, pressure, speed, mass, balance, absorbance) Electrical capabilities Refrigeration experience a plus. Working knowledge of ISO/IEC 17025, ISO 9001 and OSHA preferred. Any technical mechanics Education High School diploma or equivalent Responsibilities Manage a team of Field Service Technicians and associated support personnel Perform calibrations, repairs and validations of laboratory equipment to ISO 17025 standards. Troubleshoot issues with equipment using various tools such as multimeters, thermometers, process calibrators. Complete all documentation associated with service order. Develop calibration procedures to meet the customer requirements while supporting traceability of the measurements. Maintain all equipment and standards per SOP's. Seek and facilitate sales of equipment when the opportunity is available. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Work Authorization Authorized to work in the U.S. Equal Employment Opportunity Employer Flagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Americans with Disabilities Act Under the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job. Job Type: Full-time

We are seeking a detail-oriented and organized Customer Service Representative to join our team. The ideal candidate will be responsible for managing and responding to emails, focusing on different customers efficiently. Strong organizational skills and excellent email communication abilities are essential. Experience with high-volume data entry, ERP systems, and familiarity with Microsoft Word and Excel are required. The role involves working with numerous part numbers and effectively handling challenging situations with customers. Responsibilities + Manage and respond to customer emails in a timely and organized manner. + Focus on different customer needs and prioritize accordingly. + Maintain accurate alphanumeric data entry. + Utilize ERP systems for efficient data management. + Collaborate with the team to handle difficult scheduling and customer interactions. + Retain information about numerous part numbers and products. Essential Skills + Proficiency in data entry and customer service. + Strong organizational skills with attention to detail. + Experience with Microsoft Word, Excel, and ERP systems. + Ability to quickly learn and retain processes. + Excellent written and verbal communication skills. Additional Skills & Qualifications + Outgoing personality with the ability to work well with others. + Administrative support experience is a plus. + No degree needed; relevant experience is more important. + Ability to stay focused and work hard in a quiet, analytical team environment. Job Type & Location This is a Contract to Hire position based out of Carlsbad, CA. Pay and Benefits The pay range for this position is $22.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Carlsbad,CA. Application Deadline This position is anticipated to close on Jan 26, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

Job Summary: Innovive is a consistently growing B2B manufacturing company serving the biomedical research industry. We value hard work and credit the team for our success. We are looking for a motivated and hard-working individual to build their career as a Customer Service Representative at our San Diego Headquarters. You would be part of a small team of Customer Service Representatives who support each other to provide the highest level of service to the customer. This position requires strong organizational and logistical skills and the ability to multitask on multiple levels. Position Responsibilities: Take incoming calls from customers and process purchase orders Work with in house teams to coordinate deliveries at customer sites Process sample requests Data entry and filing Respond to general and customer-specific emails, including customer complaints and issues Run credit reports Establish new customer accounts Provide support to the sales team as needed Create various customer reports as needed Generate quotes Follow up with customers in a timely manner Qualifications & Skills: Highly motivated, confident, energetic, with a positive attitude Proven ability to multitask, prioritize and manage time effectively while keeping strong attention to detail Strong written and verbal communication skills - proper grammar in emails, friendly professional demeanor on the phone, along with great listening ability Patient and able to handle complaints, even when handling difficult situations Analytical, ability and eagerness to solve problems Exceptional work ethic, willing and driven to succeed A self-starter A team player A high degree of honesty and integrity Education and Experience: Associate's degree -- ideally in a business-related field or commensurate industry experience Computer literate and proficient with Microsoft Office (NetSuite experience preferred but not required) 5+ years' experience in customer service utilizing CRM technology Demonstrated experience supporting top key accounts in all aspects Knowledge and experience with basic accounting Knowledge of transportation and logistics processes - experience with international shipping a plus Location: San Diego, CA Compensation: $57,000 - $60,000 Employment Type: Full-Time / Salary Non-exempt Travel: Benefits Offered: We offer excellent benefit packages and employee programs including paid time off, paid holidays, medical, dental, vision, life insurance, disability insurance, FSA or HSA, 401k with Company match, EAP, employee discounts, and a casual work environment with excellent career development opportunities. About Innovive At Innovive, we understand that our success and continued growth wouldn't be possible without a dedicated, passionate, hardworking, and talented team. If you relish the challenge, thrive on finding solutions, and like being a part of a fast-growing company that helps make other people's lives better, we would love to hear from you!

**Direct Hire with reporting to Costa Mesa, CA** ** Vietnamese or Spanish bilingual required ** The Customer Service Representative I (CSR I) is responsible for handling customer inquiries into the Service Center. This may include phone and email response, walk-in center customer service, inbound call customer service and inbound mail response. CSR may be reassigned on a long term or temporary basis to other shifts or other schedules to balance manpower or meet the needs of the company. DUTIES AND RESPONSIBILITIES include some or all of the following. Supervisor may assign other duties as needed. Serve as the first point of public contact for all customer service issues Promote positive customer relations with customers and coworkers Respond to calls from the public and provide general information and service Maintain a thorough knowledge and understanding of the customer service center and operations to assist customers and resolve problems Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Quickly and accurately identify and assess individual needs, as well as take the appropriate action steps to satisfy those needs Maintain customer records by updating account information. Process requests for new customer accounts Open cases for unsolved customer inquiries Process customer disputes Process the closing of customer accounts and initiate refunds when required Perform updates to toll violations, violation payments, customer payments or accounts to keep demographics, vehicle, and credit card information current Consistently meet established productivity, schedule adherence, and quality standards. Communicate effectively with a variety of people across various levels both within and outside the organization. Make positive suggestions on improving and streamlining workflow processes and enhancing profitability Develop a strong teamwork ethic Follow communication procedures, guidelines, and policies Provide face-to-face customer service with walk-in center customers when required Respond to customer emails from the customer service email inbox to answer questions and provide assistance when required Respond to customer chat and text to answer questions and provide assistance when required Other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Excellent phone etiquette Excellent verbal communication skills Excellent attendance and punctuality Enjoy providing prompt and timely service to our customers Possess strong interpersonal skills and have compassion and empathy for customer situations Be energetic, self-motivated, and quick-thinking Ability to work in a team environment or independently while being flexible and open to learning new experiences in a fast-paced changing environment Ability to read and comprehend normal instructions, correspondence, and memos Ability to effectively present information in one-on-one situations to customers, clients, and other employees of the organization Ability to apply common sense understanding to carry out detailed written or oral instructions Ability to work flexible eight (8) hour shift between 8:00 a.m. to 6:00 p.m. Monday to Friday Must be able to pass background and drug screenings Ability to achieve and maintain departmental performance standards PHYSICAL DEMANDS Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA (Family Medical Leave Act) and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to adhere to strict attendance requirements Primarily sedentary physical work requiring ability to lift a maximum of 10 pounds Must be able to lift, carry, walk, and stand Vision for reading, recording, and interpreting information Frequent speech communication, hearing and listening to maintain communication Daily use of computer and keyboard, standard office equipment and telephone Ability to access, input, and retrieve information from the computer Frequent hand/eye coordination to operate computer keyboard and office equipment Noise level in the work environment is quiet to moderate SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibility. Education and/or Experience High school diploma or general education degree (GED) Customer service experience a plus Bilingual Spanish is a plus Bilingual Vietnamese is a plus

JOB TITLE: Client Services Representative (CSR) - Employee Benefits DEPARTMENT: Employee Benefits CLASSIFICATION: Non-Exempt LANGUAGE REQUIREMENT: Bilingual English and Spanish COMPENSATION: Hourly wage: $28.85 - $33.65 Based on experience COMPANY OVERVIEW: Venbrook is a privately held insurance brokerage and risk management firm providing tailored solutions across employee benefits, property and casualty, and specialty lines. Our teams support clients through direct service, accountability, and clear communication. Our culture emphasizes ownership, collaboration, and trust. We offer a comprehensive benefits package: 401k with employer match Medical, dental, vision, life, and disability insurance Paid Time Off Paid holidays Paid sick leave Professional development opportunities Flexible work arrangements JOB SUMMARY: The Client Services Representative supports employees and HR contacts with day-to-day benefit inquiries. You operate in a high-volume, member-facing environment. You resolve routine issues and escalate complex matters following defined guidelines. Your work supports a consistent member experience and reduces service interruptions for Account Management teams. DUTIES/RESPONSIBILITIES: Employee and Member Support Serve as the primary contact for benefit inquiries via phone and email Explain coverage, eligibility, and benefit usage in clear terms Guide members through carrier portals, mobile applications, and ID card access Support employees during open enrollment Provide bilingual support in English and Spanish Routine Benefits and Claims Support Process ID card requests and replacements Confirm provider network participation Respond to basic claim status inquiries Verify eligibility and enrollment changes Add or remove dependents Provide prescription refill guidance Address standard open enrollment questions Issue Identification and Escalation Identify issues requiring escalation Route cases to Account Management per internal guidelines Ensure complete documentation prior to escalation Maintain ownership until successful handoff is confirmed Documentation and Collaboration Document all interactions and outcomes in the CRM system Track open items through resolution Partner with Account Managers and Advocacy teams Identify recurring issues and share trends with leadership EDUCATION & EXPERIENCE: Required Skills & Qualifications · One to three years of experience in employee benefits, insurance · Bilingual English and Spanish · Clear written and verbal communication skills · Ability to manage high call and email volume · Strong organization and follow-through · Professional and composed in time-sensitive situations Preferred Qualifications · Experience in an employee benefits brokerage or consulting environment · Knowledge of health and welfare benefit plans · Experience with CRM or benefits administration platforms · Working knowledge of Outlook, Word, and Excel Measures of Success Timely resolution of routine member issues Clear and complete escalation documentation Positive member experience feedback Reduced disruption to Account Management workflows

```html About the Company - Established State Farm Agent in Rancho Bernardo area looking for a licensed and experienced Part-Time Customer Service Representative to provide outstanding service to our customers. This is an in-office position. Preferred Skills: Property and Casualty Licensed Experienced in the insurance industry Strong communication skills Friendly, reliable and smart Detail oriented Ability to work well in an office environment Pay range and compensation package - Based on experience. Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices. ```

First 90 days: fully in office After 90 days: 3 days in office, 2 days hybrid Based throughout Southern California, Retrospec is committed to a no-barrier, inclusive entry to nature and honest conversation about the industry. Over the past 16 years, Retrospec has grown exponentially to serve consumers of all ages, ignite their passion for fresh air, and fuel their love of nature through all seasons. Everything we create is designed and tested in beautiful California to ensure it's ready for your next journey. Choosing the road less traveled is rarely easy, but always worth it. About the Role We're seeking an experienced, empathetic, and technically skilled Customer Service & Bike Tech to join our growing team. This hybrid role combines technical bike expertise with exceptional customer care, supporting both our direct-to-consumer (D2C) and dealer (B2B) channels. You'll be the go-to expert for customer and dealer inquiries, troubleshooting bike and e-bike issues, managing warranty claims, and ensuring every interaction reflects the Retrospec brand's commitment to quality, integrity, and outdoor adventure. If you thrive in fast-paced environments, love helping people, and enjoy problem-solving with a hands-on approach, we'd love to hear from you. Responsibilities Receive, research, and respond to customer and dealer inquiries via phone, email, chat, and social media with empathy and professionalism. Provide expert-level knowledge and troubleshooting support for bikes and e-bikes, including assembly, repair, maintenance, and general technical questions. Manage consumer and dealer warranty claims, acting as a liaison between customers, sales, product, and warehouse teams. Walk customers through assembly and troubleshooting steps clearly and confidently via phone or email. Process returns, exchanges, and replacement parts with attention to accuracy and customer satisfaction. Collaborate with the warranty, sales, and warehouse teams to ensure timely resolutions and a seamless experience for both consumers and dealers. Build and inspect new and returned bikes for troubleshooting and quality control, as needed. Respond to and monitor social media inquiries and reviews, escalating trends or product feedback to the appropriate teams. Track and flag recurring issues, inefficiencies, or product concerns to improve customer experience and operational processes. Maintain accurate communication records in Gorgias using automations and workflows to manage volume efficiently. Communicate customer insights and product feedback constructively to product development, sales, and marketing teams. Quickly become familiar with the Retrospec brand voice, customer service protocols, and software platforms to provide high-quality support. Assist with additional customer service and clerical tasks as assigned. Qualifications 2-3 years of ecommerce customer service experience; bike industry experience highly preferred. Strong understanding of bike and e-bike mechanics, assembly, repair, and maintenance. Exceptional written and verbal communication skills with a friendly, professional demeanor. Experience with customer service tools such as Gorgias or Zendesk. Proven ability to manage a high volume of tickets, calls, and multi-channel inquiries efficiently. Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment. Proficient computer literacy and quick adaptability to new systems. AA degree preferred; high school diploma or equivalent required. Experience managing warranty processes and dealer accounts is a plus. Familiarity with social media or online community communication is a bonus. Passion for outdoor recreation, cycling, and the Retrospec mission. Physical Requirements: Must be able to lift and move items weighing up to 75 lbs as needed.

***To proceed with the application process, please upload your resume into this Google form: *************************************** Why leave Orange County to build a tech company - when you can do it right here in OC? ABOUT US Month2Month is a dynamic and innovative property management company specializing in high-quality single-family homes. We are reimagining the global midterm rental market with full-stack, AI-powered solutions. We are a rare tech startup based in central south Orange County-an area more commonly known for its peaceful lifestyle than for startup activity-founded by leaders from top Silicon Valley companies like NVIDIA and Intel. Our mission is to bring the innovation-driven mindset of Silicon Valley to OC and create a home for professionals who want to stay local without compromising on growth, challenge, or impact. Our team structure is built for agility and innovation. We take bold ideas from 0 to 1, scale them from 1 to 10, and grow them from 10 to 100. If you're ready to shape the future of proptech and thrive in a team that values execution, creativity, and long-term vision-join us, and help redefine what's possible in Orange County. What We Offer: • Medical, Dental, Vision Insurance • 401(k) Retirement Plan • Unlimited Paid Time Off (PTO) • Dynamic, Collaborative Work Environment Who You Are: You're an enthusiastic leader who loves creating exceptional customer experiences and nurturing a dedicated team. You have a talent for problem-solving, excel in high-energy environments, and are driven to continually improve processes through proactive communication and thoughtful innovation. What You'll Do: • Oversee and inspire the customer service team, fostering a culture aligned with Month2Month's mission of flexible, high-quality living experiences. • Manage customer service operations, ensuring seamless booking processes, timely responses, and high client satisfaction. • Collaborate cross-departmentally, streamlining communication and operations for optimal client experiences. • Develop and analyze metrics on customer satisfaction, using insights to drive continuous improvement. • Handle escalated issues with creativity and professionalism, implementing strategic solutions swiftly. Ideal Experience (Helpful but not mandatory): • Background in customer service or related managerial roles. • Excellent interpersonal and team management abilities, paired with strategic thinking and adaptability. ***To proceed with the application process, please upload your resume into this Google form: ***************************************

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do As a Customer Service Consultant, you're the provider of great customer experience. You will build rapport by interacting with customers via email and telephone, providing solutions that not only meet expectations but shatter them. Our customers can be anything from our end users to distribution partners, i.e. it could be a fisherman on a boat in the Atlantic, or a ship approached by pirates outside Somalia. No 2 days are the same and that is what makes the job so unique and interesting. Please note that we are not a call centre and we do not wear headsets. The day-to-day * Respond to requests for customer assistance in person, via telephone, electronically within the agreed SLAs * Logging, updating and creating tasks or incidents as required on SNOW * Handling incoming calls and logging, updating and creating tasks for customer queries and cases as required using corporate CRM systems * Handling customer complaints in accordance to the GCO complaints procedure, updating internal systems * Close liaison with internal and external customers to provide regular updates on customer queries * Research customer issues, referring to a local directory of information to handle customer queries * Provisioning, activating and de-activating terminals, managing suspensions and sim activations across all satellite constellations * Checking invoices on behalf of billing and providing customer updates as required * Providing call data records for customer usage as required by customers * Troubleshooting of network, hardware and application issues, updating systems and customers as required * Managing assigned cases in line with customer expectations and departmental SLAs and important metrics * Resetting of customer passwords on certain systems * Participating on daily calls with other internal 3rd party teams to prioritise key issues * Close liaison with customers, providing updates and or appropriate action to resolve queries * Identifying and escalation to management situations requiring urgent attention * Staying ahead of with system and product information, changes and updates * Other duties as required by the line manager What you'll need * Professional telephone manner * Tele communications background * To be able to communicate effectively at all levels with a good grasp of the English written language * To be able to conduct initial fix and diagnostics on all enquiries * Able to operate within a multilingual customer base * Ability to assimilate information and respond accordingly * PC literate What will help you on the job Have a working technical knowledge of: * IP data and circuit switched data/voice connectivity, ideally within the satellite communications or telecommunications sector * Understanding of network concepts (LANs and WANs) * Mobile communications technologies such as Satellite Communications, Cellular Telephony, GSM, GPRS, 3G, UMTS * Wireless Networking technologies such as WiFi and Bluetooth * Circuit switched voice and data, e.g. ISDN / Fax / voice and video conferencing * An awareness of different types of computer based applications and the data they generate * Awareness of the various Viasat services and products EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here. * Professional telephone manner * Tele communications background * To be able to communicate effectively at all levels with a good grasp of the English written language * To be able to conduct initial fix and diagnostics on all enquiries * Able to operate within a multilingual customer base * Ability to assimilate information and respond accordingly * PC literate * Respond to requests for customer assistance in person, via telephone, electronically within the agreed SLAs * Logging, updating and creating tasks or incidents as required on SNOW * Handling incoming calls and logging, updating and creating tasks for customer queries and cases as required using corporate CRM systems * Handling customer complaints in accordance to the GCO complaints procedure, updating internal systems * Close liaison with internal and external customers to provide regular updates on customer queries * Research customer issues, referring to a local directory of information to handle customer queries * Provisioning, activating and de-activating terminals, managing suspensions and sim activations across all satellite constellations * Checking invoices on behalf of billing and providing customer updates as required * Providing call data records for customer usage as required by customers * Troubleshooting of network, hardware and application issues, updating systems and customers as required * Managing assigned cases in line with customer expectations and departmental SLAs and important metrics * Resetting of customer passwords on certain systems * Participating on daily calls with other internal 3rd party teams to prioritise key issues * Close liaison with customers, providing updates and or appropriate action to resolve queries * Identifying and escalation to management situations requiring urgent attention * Staying ahead of with system and product information, changes and updates * Other duties as required by the line manager

WHY JOIN TAXRISE? At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients. Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions. **New hires joining our team in this role may also be eligible for a $500 sign-on bonus as part of our current hiring initiative.** ABOUT THE ROLE The Customer Service Account Manager manages a high-volume portfolio of active clients and conducts frequent outbound phone outreach to collect required documentation and drive cases toward resolution in a fast-paced, performance-driven environment. This role owns an individual client pipeline and is accountable for meeting daily activity and follow-up expectations, maintaining consistent phone contact, ensuring timely document collection, and advancing cases efficiently through each stage of the process. Success is measured by call activity, responsiveness, case progression, and clear client communication around updates and key milestones, with most cases involving streamlined resolutions and more complex matters such as offer-in-compromise introduced as part of training and development. We're all about that in-person vibe, so this role is 100% on-site! If you're excited to work side-by-side with our team (or are ready to make the move), then you're a perfect fit. If not, we kindly ask you to hold off on applying. Thanks for understanding and happy job hunting! HOW YOU'LL BE REWARDED At Tax Rise, Inc., we believe in rewarding hard work and dedication! We offer our team members competitive hourly pay and the opportunity to earn a monthly bonus based on individual productivity, with even greater earning potential for those who are highly motivated, organized, and love exceeding goals. Base pay: $22.00 - $28.00 per hour (full-time, 40 hours per week), depending on experience Monthly Bonus: Average bonus potential of $1,500 - $3,000 Total Compensation: Avg. $60,000 - 90,000 per year WHAT YOU'LL DO Document Collection & Review: Request and gather required tax-related documents from clients via email, phone, or online portals. Review submitted documents for accuracy and completeness, ensuring compliance with internal standards. Identify missing or incomplete information and follow up with clients promptly. Client Communication: Serve as the primary point of contact for clients during the document collection process. Provide clear instructions and guidance to clients on required documentation. Respond to client inquiries regarding document submission timelines and requirements. Problem-solving skills to address client concerns regarding documentation requirements. CRM Management & Task Tracking: Accurately update the Customer Relationship Management (CRM) system with detailed notes on client interactions, document submissions, and case progress. Monitor tasks and deadlines within the CRM system to ensure timely follow-up and completion of all client-related activities. Regularly review open tasks or pending deadlines to ensure cases are moving forward efficiently. Customer service expertise with a focus on building strong client relationships. Problem-solving skills to address client concerns regarding documentation requirements. Workflow Coordination: Track the status of document submissions to ensure all materials are received before deadlines. Coordinate with internal teams to move client cases to the next stage once documents are approved. Monitor progress and communicate updates with both clients and internal staff. Administrative Support: Assist in preparing engagement letters, tracking client deliverables, and maintaining accurate records. Collaborate with other departments to improve processes and enhance the client experience. WHAT YOU'LL NEED TO HAVE Previous experience in document coordination, loan processing, or a similar administrative role (tax-related experience is a plus). Strong organizational skills with attention to detail and the ability to prioritize tasks effectively. Excellent written and verbal communication skills. Proficiency in using CRM systems or document management tools; familiarity with tax software is a bonus. Ability to work independently in a fast-paced environment while meeting deadlines. Customer service expertise with a focus on building strong client relationships. Problem-solving skills to address client concerns regarding documentation requirements. Knowledge of tax relief processes is a plus, though training will be provided. WHAT WE OFFER We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family: Medical, Dental, and Vision Insurance (starting after 60 days) Paid Time Off 401(k) retirement plan with company match Professional Development Program to support your growth Access to our on-site gym and gaming lounge Catered team lunches every Friday Fun and energizing quarterly company outings ABOUT US At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do. When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives. We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation. If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution. OUR COMMITMENT At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law. TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know. California Applicants: Please review our Notice at Collection and California Privacy Policy before submitting your application by clicking here.

In billions of syringes and in every second car worldwide, Datwyler components make an important contribution to the safety of patients and drivers. The high-tech company focuses on high-quality, system-critical elastomer components and holds leading positions in attractive global markets such as healthcare, mobility, connectivity, general industry and food & beverage. With over 25 production sites on four continents, sales in more than 100 countries and over 8,000 employees, the company, headquartered in Switzerland, generates annual sales of more than CHF 1,000 million. Our employees are the heart of Datwyler - we treat each other with respect, trust and appreciation. We have strong roots and values that have been well established in our 100-year corporate history. Become part of our great team as a... The Customer Service Manager plays a critical role in ensuring customer satisfaction and operational efficiency at Datwyler. This role oversees all aspects of the customer service process, from lead generation to order entry. The ideal candidate will bring experience working in the elastomer industry, using direct experience in customer service roles, to lead and coach the regional CSR team. A strong understanding of elastomer products, applications, and industry specific customers is crucial to success in this role. Responsibilities: * Strategic and operational * Lead, coach, and manage the regional customer service team to ensure timely and accurate processing of leads, RFQs, and customer orders. * Monitor and track the number of quotes generated by each CSR; analyze win/loss rates and provide regular reporting to commercial leadership team. Ensure team is properly trained, proactively create training schedule, communicate system gaps to leadership, etc. * Monitor and track lead generation through sales cycle, analyze lead conversion and provide regular reporting to commercial leadership team. Ensure team is properly trained, proactively create training schedule (as needed), communicate system gaps to leadership, etc. * Serve as the escalation point for complex customer issues, coordinating with internal departments to deliver timely resolutions. * Ensure CSR team is utilizing contract review, ensure adoption of process, proactively provide cross functional leadership with Quality team, lead training as needed * Main point of contact for customer surveys, cross functional leadership to ensure completion. * Maintain deep knowledge of elastomer products, including materials, applications, and performance characteristics, to support customer needs. * Develop and implement customer service policies, procedures, and performance metrics (KPIs) to drive continuous improvement. * Support contract review process and quoting functions in collaboration with commercial team. * Monitor customer satisfaction and develop strategies to improve the overall customer experience. * Ensure all customer data is accurately maintained in the ERP and CRM systems. Experience/Skills: * Bachelor of Arts degree with a commercial or technical focus * 10+ years' experience of customer service experience in a manufacturing or industrial setting; elastomer, rubber, or polymer industry experience strongly preferred. * 2+ years of leadership or management experience. * Knowledge of the production and application of elastomer components is preferred. * Knowledge of common industry specific requirements and specifications. * Purposeful, communicative and customer-oriented personality. * Strong analytical, technical and financial skills. * Proficient with CRM, SAP 4S/Hana, and Microsoft Office Suite. * Exceptional interpersonal skills to work cross-functionally and as a team leader. * Ability to multitask and thrive in a fast-paced deadline-driven environment. * Technical aptitude and problem-solving skills related to product performance, specifications, and customer needs. * Excellent writing and verbal communication skills and the ability to communicate at all levels. * Expert English proficiency (verbal and written). Successful Attributes: * Work from a local office space with a dedicated home office space-TBD by Head of Sales Americas * Willingness to travel to regional Datwyler manufacturing sites, travel to support conferences, shows and exhibitions What we offer: * A dynamic work environment that balances professional challenges with personal flexibility. * An attractive compensation package, including a substantial competitive base salary and performance-related bonuses. * Opportunities for professional growth in a customer-focused company that values respect and excellence. Be yourself at Datwyler We are convinced that people make the difference. At Datwyler, you will experience diversity and a wide range of career opportunities that only an international company can provide. Together, we are increasing our agility, accelerating digitalization and fostering sustainability. For motivated and talented employees, we offer interesting development opportunities with training and assignments in a global environment. With us, you can contribute with all of your creativity and all your ideas. **************** Nearest Major Market: Riverside Nearest Secondary Market: Los Angeles

The Automotive Customer Service BDC Manager is the direct Supervisor of the Automotive Customer Service BDC Consultant and is responsible for the following but not limited to: managing the BDC Consultants, ensure that department metrics and goals are met in relation to customer contacts, appointments set, appointments show and sold. Duties And Responsibilities: Ensure that department metrics and goals are met in relation to appointments set, appointments show and sold for Internet and Inbound phone leads • Maintain and increase ROI levels set by the company • Assist in the process of generating the sales of vehicles, service, aftermarket products and finance products • Assist in the training of sales and the BDC Consultants as it relates to the e-Sales office functions • Be proficient in dealing with customers via telephone and email • Measure and maintain performance levels set by the company • Compile all necessary reports on a timely basis • Manage employee schedules and time clock reporting for payroll • Measure, monitor and report all shows and sales (delivered) deals by the BDC Consultants for commissions and bonus • Hiring, evaluating, managing, counseling, terminating and disciplining of all BDC personnel • Effectively utilize CRM and Lead Management tools • Install processes and train employees • Be knowledgeable about sales process, business philosophy, and products • Knowledge of office practices and administrative procedures • Train staff all processes • Will follow behavioral expectations consistent with the Company's visions/values Qualifications: • Previous dealership experience required • Must have sales experience • Must have flexible availability • Skill in the use of personal computers and personal computer software packages, CRM, Internet, Outlook Email, MS Word, MS Excel and various other applications • Ability to work in call center environment • Ability to organize and handle multiple tasks with flexibility • Ability to thrive in a team environment and consistently display professional demeanor. It's time to make the most important move of your career. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Love To Talk With You! Apply By Clicking The "Apply Now" Button

Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We're a rapidly growing, award-winning company that is not your typical company! We change lives. We help children reach their goals. We wear flip-flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards, and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. If you love working with children then this is your place. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Benefits: Leadership roles Flexible hours Great pay Valuable work experience Increased social opportunities Future references/referrals Requirements: Ability to work with children Excellent interpersonal communication and organizational skills Job Position: Sales and Service Manager Reports To: General Manager, Assistant General Manager FLSA Status: Non-Exempt Summary: Oversees the quality and success of the sales & service/front desk operations of Goldfish Swim School including sales functions, customer service, retail, vending and workplace employee activities. Provides weekly audits to the General Manager and Assistant General Manager of the Front Desk Notes, Registration/Withdrawal Log (with a reconciliation done against the period summary report) and Lead Binders. Provides weekly updates of the Withdrawal Log and list of items to order for Snack Shack/Treasure Island. Duties and Responsibilities: Provides leadership, discipline and constructive feedback to our Front Desk Representatives. Assists in directing and controlling the daily operations to ensure the school is running according to GSS standard operating procedures. Assists in the management of Front Desk staff to ensure high productivity, excellent performance and positive employee satisfaction. Provides training of Front Desk staff to provide superior performance in customer service, understanding of Links software, Point of Sale and promotional items. Provides sales and marketing training to all qualified sales staff. Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained. Gains a high level of knowledge and experience in the Links software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions. Holds monthly meetings with the Front Desk staff and Management to go over performance reviews (GSRs). Provides agenda items to address during meetings. Provides a weekly summary of the Front Desk Notes. Explains any discrepancies in numbers or customer issues. Provides a weekly audit of the Registration/Withdrawal Log that gets reconciled against the Period Summary Report for accuracy. Reports and explains any discrepancies. Provides audit results of the Binder Lead System (Total Number of Leads, Missing Leads, Contacted Leads, Enrolled Leads). Updates the Complete Withdrawal Log on a weekly basis. Provides a list of items to order for Snack Shack and Treasure Island. Establishes a relationship with all new employees. Conducts all the new hire training (front desk based). Works at the desk at least 4 shifts a week. Maintains the entire direct debit reporting - Debt/Class Outstanding Balances overseen by the General Manager and Assistant General Manager. Acts as the main contact person for the Links software; ensures all information is accurate. Maintains all the monthly reporting through Links software. Troubleshoots all Links software account issues. Responds and creates an action plan to the shift and party notes. Oversees the job responsibility list at the front desk. Responsible for the overall cleanliness at the front desk and the dry side of the facility. Hosts monthly workshops with the employees (front desk related). Completes all the monthly Golden Support Reviews for the front desk. Sets sales incentives for the front desk employees in conjunction with the General Manager, to assure that overall goals are considered. Oversees private party operations. Oversees the lost and found bin. Oversees all binders at the front desk (birthday, pre-registration, playdate, Mini Prep). Offers customer service follow-up to any upset members. Ensures all the front desk members have first-aid certifications. Oversees the EAP portion at the front desk. Assists in maintaining the employee phone list. Helps with the subbing process to ensure appropriate staffing. Oversees the staff bio book. Oversees Member Appreciation Week. Ensures the retail area is clean, professional, stocked, labeled and profitable. Ensures the vending area is clean, stocked, labeled and profitable. Ensures phone calls and emails are being responded to professionally and in a timely manner. Creates daily shift notes and sends them to the General Manager and Assistant General Manager. Fulfills other duties or responsibilities as assigned by the Employer. Education/Experience: High school diploma or GED is required. Bachelor's degree preferred. Two or more years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems. Certificates and Licenses: Lifeguard, CPR/AED and First Aid certification required. Shallow water attendant highly recommended. Work Environment: While performing this job, the employee is exposed to heat and humidity occasionally. Noise level is usually moderate. Compensation: $22.00 - $27.00 per hour Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments! Making Waves with Passion, Purpose & Core Values! At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust We meet and exceed expectations so you see Extraordinary Results We make a big deal about life's accomplishments by remembering to Celebrate! Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

Empathy, compassion, respect, and trust ? Are these your values? If so, apply today! At ESSC these are our values too and they drive our passion to achieve our mission. This position will monitor the day-to-day operation of the Riverside Adult Day Program. The Supervisor evaluates, and trains associates within scope of authority. In addition, the Supervisor will assist with planning of all aspects of service to achieve desired outcomes and assures services comply with person-centered service design and with all applicable internal and external oversight. Seeking a candidate that can work collaboratively with Program Directors and all service line associates to ensure delivery of high quality person-centered services that empower people, meet their personal needs, and support them to direct their own days and lives. Position: Supervisor, Adult Day Services Location: Riverside Hours: Full-time - Monday-Friday - 8:00 am to 4:00 pm Hourly Starting Pay Rate: $26.00 per hour Additional Details: Driving required as needed and must have a clean DMV record *We provide CPR/First Aid certification for Adult Day Services* Excellent Monday through Friday work schedule. No weekends or evenings Full-time positions are eligible for medical, dental, & vision, 401k program, tuition reimbursement of up to $5,250 per year, student loan counseling program, 15 days of paid time off, 11 paid holidays, etc. We offer a career path providing room to grow! Great work culture & work/life balance ESSC is the largest disability services organization in California and we have been operating for over 100 years! At ESSC, we value the uniqueness and dignity of our associates and their contributions to our organization. Join a team with an amazing work culture, career path, and great benefits for part and full-time positions. Responsibilities Supervises the coordination of service delivery for individuals as designated; including but not limited to intake process, assessments, service assignment, and effective service delivery; facilitates or conducts associated meetings. Oversees and coordinates data collection, organization, and storage of documentation related to individuals who use the services; including handling of electronic health records where required. Promotes, models, and ensures adherence with person-centered standards and service culture by ensuring person-centered planning, and inclusion of opportunities and variety of experiences reflective of the interests and preferences of individuals who use the service. Understands and reinforces all concepts of the ESSC PCCP manual. Ensures compliance of, and exhibits, a thorough understanding and functional knowledge of all quality assurance and safety standards for designated service(s), inclusive of all organizational standards and applicable licensing agencies, service design, accreditations and other regulatory requirements. Provides input to the development and improvement of policies and procedures. Evaluates training needs and conducts thorough observations of all associates within the service; based on identified needs, provides feedback in a manner that is effective, constructive, and conducive to the associates growth and success. Ensures the proper completion of all required personnel documentation. Maintains positive working relationships with associates, with individuals who use the services, their support team, referral agencies, community contacts, and others who are important to them and their success. Substitutes for direct service associates as needed. Performs other duties as assigned. Qualifications Ability to communicate effectively, through oral and written skills, with all levels of personnel and the general public. Able to foster team work, effective monitoring, motivating, training, and mentoring of staff. Knowledge of person-centered programming approach providing services to create purposeful and meaningful activities. Ability to consistently demonstrate good judgment and decision-making skills; exercise discretion and handle sensitive and confidential matters appropriately. Ability to develop associates and provide approved upon effective progressive discipline when necessary. Ability to interpret and carry out written and/or oral instructions. Ability to properly interpret and implement policies, procedures, and regulations. Ability to demonstrate active listening, patience, and empathy in communicating with individuals that use the service, their families and/or caregivers. Demonstrated proficiency with Microsoft Office applications (e.g. Outlook, Excel, Word, and PowerPoint) and the electronic health records system. Ability to provide assistance with personal care to participants, including ability to transfer an individual who has no weight-bearing skills. Ability to resolve conflicts and remain calm and collective in stressful environment. Able to establish and maintain a working environment conductive to positive morale, quality, creativity, and teamwork. Ability to lift up to 50 pounds repetitively. Ability to walk, stoop, stand, and kneel for extended periods of time. Ability to push wheelchairs on a variety of terrain. Must be able to tolerate an outdoor work environment inclusive of a variety of weather conditions. Ability to travel locally with individuals who use the service to participate in activities related to the service. Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals Southern California and/or program requirements. Ability to pass post-offer medical examination and test for tuberculosis. Ability to travel throughout Southern California to multiple ESSC locations with own reliable transportation. Provide proof of valid California driver's license, a clean driving record, proper auto insurance, and vehicle registration, in compliance with Transportation Safety Standards. May be required to transport individuals using the service. Must pass all drug testing required by ESSC. EDUCATION: Bachelor's degree in Human Services or related field preferred. Possess and maintain valid CPR and First Aid Certifications. Possess and maintain non-violent crisis management/intervention certifications (such as CPI, QBS, etc.). EXPERIENCE: Four (4) years of work experience in related field is preferred, including some supervisory experience. Or the combination of experience, education, and training to perform the job successfully.

Handles previous and current Sales and Service clients whose key role is Retaining both Service and Sales clients. You will work to secure Used Car Inventory using our Lease Maturity Tools and appointment setting tools for our Sales Department by collaborating with the Sales Managers, Service Manager, Service Advisors, and Audi Brand Specialist. You'll be able to work with both Sales and Service Departments and convert Service Opportunities into New and Used Car retail Sales. Essential Duties: Assists and greets customer on both the Service Drive and Sales Department with the intention of retaining the client and or purchasing their current vehicle. Assists the Service and Sales department in a supportive role with current, previous, and new clients with trouble shooting or vehicle questions. Working monthly lease maturity portfolio. Making appointments for lease end customers to come in and review lease end options with the sales manager. Demonstrate the ability to communicate through a wide array of digital tools and platforms. With competency in Microsoft programs like (Excel, Outlook, Word, etc.) and keen to learn new technologies. Highly disciplined approach and works efficiently to meet the needs of guests, sometimes dealing with multiple guests simultaneously. Keeps updated and is capable of absorbing and retaining information regarding vehicles, the technology within and value added products. Demonstrates vast knowledge of the Audi product lineup, helps sales/service staff with understanding new technologies/updates. Attends sales meetings. Maintains professional appearance and workspace. Sells and delivers professional service when needed in the sales department Processes sales paperwork in accordance with dealership policies Keeps up-to-date on new Audi products and services within the industry. Will be responsible for clean and tidy showroom and vehicle display. Approaches and greets overflow sales prospects in a timely manner. Exhibits a high level of commitment to customer satisfaction. We don't believe in high pressure sales. We simply help our customers find the vehicle that meets their needs, while giving them a great experience. We price our vehicles based on extensive research to be highly competitive and our management staff will coach you to success! Audi Carlsbad has introduced an all-new compensation package that pays you in several different ways. · Guaranteed hourly wage · Volume / Unit bonuses · Flex scheduling featuring 2 full days off every week plus an early and a late day · You will receive a wide range of benefits including FULL medical, dental, and vision insurance · Discounts and an associate pricing program on vehicles, parts and service · Support for continuing education and personnel development are included