Post job

Customer service supervisor jobs in West Memphis, AR

- 575 jobs
All
Customer Service Supervisor
Team Leader
Customer Service Associate
Call Center Specialist
Customer Relationship Specialist
Service Supervisor
Customer Experience Manager
Customer Service Reprensentative
Data Center Supervisor
Customer Service Attendant
Customer Service Team Manager
  • Customer Experience Analyst I, BRS

    Big River Steel 4.3company rating

    Customer service supervisor job in Osceola, AR

    The Inside Sales Representative (ISR) is required to independently work and manage all aspects of customer orders in coordination with the Outside Sales Representative (OSR) and all internal departments including, but not limited to, quality, accounting, scheduling and logistics. The ISR controls customer and product development parts/orders, negotiates mode changes and discounts, and provides operations and order status updates, along with other strategic functions that support the commercial department. Timely and accurate execution of the duties and responsibilities of this position prevent the loss of customers and revenue. Duties and Responsibilities: Evaluates and interprets customer material specifications to confirm mill capabilities; challenges operations and quality departments on published mill limits to satisfy customer requirements Creates and manages customer parts and orders against mill lead times, campaign runs, shipping constraints, and credit limits. Resolves any discrepancies. Self-audits parts and orders created by other ISRs. Provides guidance on heat lot requirements; determines reapplication material or generates sales and revenue for additional material to complete production Reaches across departmental boundaries to respond efficiently and consistently to all customers' inquiries; including, but not limited to, order changes, quality concerns, and order delinquencies Confirms purchase order pricing against quotations, price sheets, and contractual parameters. Resolves any discrepancies. Negotiates price discounts and customer acceptance for non-conforming material Utilizes supply chain management measures to make decisions optimizing order levels and on-time delivery performance Establishes and maintains good day-to day working relationships with multiple departments within customer's organization and all internal BRS departments Evaluates root cause, determines alternative options including cost, and makes decision on what solution to offer customers for: shipping mode changes related to equipment issues, late production, over production, and weight referrals Ensures customer compliance with internal and external policies and procedures Performs General account management; assists with back-up coverage for General Accounts Leads continuous improvement projects and publishes summary status reporting to management, as required Qualifications: Bachelor's degree in Supply Chain Management, Finance, Marketing or related discipline 1-3 years of customer service/inside sales experience Ability to respond quickly and accurately; correctly use the English language in reading, writing, and speaking Ability to clearly communicate with internal and external parties regarding issues and changes Ability to manage multiple tasks, to set/adjust priorities, and to meet deadlines; strong organization and analytical skills Open willingness to adopt and use new resources/tools Self-managing; works well with little supervision Proficient use of Microsoft Office and Outlook Working Conditions and Physical Requirements: Fast paced, high intensity office atmosphere. Independent travel for customer visits expected. Timely after hours and weekend support coverage for Scheduling, Operations, and Logistics is required. Must maintain a professional appearance, demeanor, and be adept in both electronic and verbal communications. Supervisory Responsibility: This position does not supervise others.
    $29k-46k yearly est. 60d+ ago
  • Licensed Insurance Customer Service

    Kacky Kortenber-State Farm Agency

    Customer service supervisor job in Memphis, TN

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Memphis, TN. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Base Salary Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $28k-40k yearly est. 4d ago
  • Customer Service Manager - State Farm Agent Team Member

    Brandon Colom-State Farm Agent

    Customer service supervisor job in Memphis, TN

    Job DescriptionBenefits: Bonus based on performance Opportunity for advancement Paid time off Training & development Vision insurance ROLE DESCRIPTION: As Customer Service Manager with Brandon D. Colom State Farm, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services. As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Brandon D. Colom State Farm is eager to bring aboard your collaborative presence. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products. QUALIFICATIONS: Excellent communication skills - written, verbal, and listening Highly organized and detail-oriented Experience in customer service required Experience in managing customer service preferred Experience in sales preferred Proactive in problem-solving Able to work in and manage a team environment Experience in Windows computer applications Able to coordinate and collaborate with others to achieve agency goals. Able to succeed in a fast-paced environment Able to obtain Property and Casualty License Able to obtain Life and Health License BENEFITS: Paid time off (holidays and personal/sick days) Salary plus commission/bonus Health benefits Growth potential/opportunities for advancement within my agency
    $21k-37k yearly est. 16d ago
  • Customer Service Supervisor

    Petsuites

    Customer service supervisor job in Olive Branch, MS

    Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount
    $24k-35k yearly est. 60d+ ago
  • Universal Teller - Member Relationship Specialist

    First South Credit Union 3.5company rating

    Customer service supervisor job in Memphis, TN

    OBJECTIVE: Perform cashiering functions and provide other administrative support as needed. Open new accounts, perform necessary file maintenance in the computer and ensure that membership cards are filled out properly and signed. Handle monetary transactions and retain appropriate documents for permanent records. Provide routine information concerning the credit union and its services. Balance cash drawer daily and show breakdown of remaining cash in drawer. Handle money orders and bank checks. Process night depository transactions. Handle balancing of ATM(s). Actively participate in needs-based sales program by offering products and services to members. Process loan applications from start to finish. This includes signing and funding approved loans as well as communicating denied loan decisions. Utilize CRM tool to ensure the highest level member service is provided. All lists assigned should be worked in a timely manner and notated properly. Perform other duties as assigned. SKILLS AND/OR QUALIFICATIONS : High school diploma, Associates degree in Business or related field preferred. Work experience will be considered in lieu of formal education. Experience in the use of PCs, calculators, and other office equipment. Excellent communication skills. Detail oriented. PHYSICAL REQUIREMENTS : The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job: Must be able to sit, stand, walk, talk, see and hear for extended periods of time. The employee is frequently required to use hands to finger, handle, or feel objects, tools or controls. The ability to reach, move, lift or carry objects up to 10 lbs. Local travel is occasionally required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. First South Financial Federal Credit Union is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, creed, religion, sex, national origin, age, veteran status, disability, or any other protected class.
    $37k-43k yearly est. Auto-Apply 4d ago
  • Parking Customer Service Attendant

    Chandler and Campbelle Investment Group

    Customer service supervisor job in Memphis, TN

    Chandler & Campbelle Investment Group (CCD) is seeking a customer-focused and detail-oriented Parking Customer Service Attendant to join our team at Memphis International Airport. This role is essential in ensuring a smooth and positive experience for passengers and guests by providing excellent customer service and supporting efficient parking operations. Responsibilities: Drive airport-owned vehicles through parking areas to count available spaces and ensure parking availability. Assist customers with jump-starts, vehicle lockouts, locating vehicles, and flat tires, always demonstrating a helpful and patient attitude. Install and maintain signage in parking areas to effectively guide customers. Retrieve luggage carts and ensure they are returned to designated locations for passenger convenience. Provide exceptional customer service, maintaining a professional and friendly demeanor at all times. Adhere to all safety protocols and airport regulations to ensure a secure environment. Perform other duties as assigned by management. Requirements: ? Positive attitude and passion for delivering excellent customer service. ? Previous customer service experience preferred. ? Valid driver's license with no suspensions. ? Ability to obtain a TSA-issued airport badge (requires a clean criminal record). ? Must pass a pre-employment drug screening. ? Ability to work flexible hours, including weekends and holidays, as needed. Join our team and become part of Chandler & Campbelle Investment Group's commitment to delivering outstanding service to travelers at Memphis International Airport!
    $21k-28k yearly est. 60d+ ago
  • Dental Call Center and Insurance Specialist-Brink & White

    Brink & White Pediatric Dental Associates

    Customer service supervisor job in Memphis, TN

    Job Description We are seeking an enthusiastic, detail-oriented, and Bilingual (English/Spanish) Call Center Representative to join our team! In this role, you will manage inbound and outbound calls, assist patients with appointments, and provide information about our services across multiple doctors and locations. This position will be primarily based out of our Bartlett office, but must be willing to float between all three locations as needed. WHO WE ARE: At Brink & White Pediatric Dental Associates, we are committed to treating every child like our own. With locations in Bartlett, Lakeland, and Munford, we create a welcoming, fun, and comfortable environment where children receive high-quality dental care designed to support healthy smiles that last a lifetime. Our team is passionate about providing exceptional pediatric dentistry while making each visit a positive experience for both children and their families. Visit our Website: ********************************* WHO WE ARE LOOKING FOR: Someone who has strong communication skills. Ability to understand and interpret policies, procedures and account notes. Ability to examine documents, EOB's, predeterminations and account notes for accuracy and completeness. Ability to conduct tasks and assignments and contributes to team objectives and outcomes as guided. Someone who is detail oriented and has strong organizational skills. Strong PC and data entry skills. Bilingual is a plus! RESPONSIBILITIES: Answer incoming calls and address patient inquiries in a friendly and professional manner. Schedule appointments for multiple doctors and ensure accurate patient information is recorded. Provide information about services, insurance, and other relevant details. Handle patient concerns and resolve issues promptly. Maintain accurate records of calls and patient interactions. We offer a fun and fast-paced work environment with flexible work hours, competitive salaries and excellent benefits packages! Brink & White participates in E-Verify.
    $27k-38k yearly est. 6d ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service supervisor job in Senatobia, MS

    Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions Retail store environment where extended periods of standing are required Retail store stockroom environment subject to fluctuations in temperature Frequent lifting and maneuvering of merchandise and displays. Exposure to dust and extreme temperatures while unloading trailers. Scheduled work hours may vary, including evenings and weekends. Occasional use of ladders is required.
    $20k-27k yearly est. 14d ago
  • MEP Superintendent - Data Center

    W. G. Yates & Sons Construction Company

    Customer service supervisor job in Memphis, TN

    Job Description Job Title: MEP Superintendent - Data Center Yates is seeking a highly experienced MEP Superintendent to oversee the full lifecycle of mission-critical data center projects in the Southeast U.S. This role is responsible for managing all field MEP activities from preconstruction through project closeout, ensuring safe, high-quality, and efficient execution of complex systems. Key Responsibilities: Preconstruction Phase: Collaborate with Preconstruction, Estimating, and Design teams to review MEP design documents for constructability and value engineering. Participate in MEP trade partner selection, scope reviews, bid leveling, and early logistics planning. Support the development of baseline schedules and phasing plans. Construction Phase: Direct and coordinate all on-site MEP activities, ensuring alignment with project milestones and budget. Conduct daily field walks and lead coordination meetings with subcontractors and internal teams. Monitor and enforce safety protocols, site logistics, and installation quality in accordance with contract documents. Proactively identify and resolve field conflicts and schedule impacts across trades. Collaborate with BIM/VDC and commissioning teams to validate installation sequencing and system performance. Closeout & Commissioning Phase: Oversee MEP system start-up, testing, and commissioning in collaboration with owners, consultants, and trade partners. Ensure accurate documentation and turnover of as-builts, O&M manuals, and training materials. Support punch list resolution and final occupancy requirements. Qualifications: 7+ years of experience managing field MEP work on large-scale commercial projects, including at least 3 years on mission-critical or data center projects. Proven ability to manage full project lifecycle from preconstruction through commissioning and closeout. Familiarity with Southeast U.S. construction markets, labor forces, and local codes. Expertise in major building systems, including high-voltage electrical, chilled water, fuel oil, BMS, fire alarm, and air-handling systems. Strong communication, leadership, and coordination skills with a proactive approach to issue resolution. Proficiency in construction platforms such as Procore, BIM 360, Bluebeam, P6, and Microsoft Office. OSHA 30 certification required. Bachelor's degree in Construction Management, Engineering, or related field preferred; equivalent experience will be considered. Yates Construction provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal and state law requirements. Yates complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities.
    $40k-67k yearly est. 20d ago
  • HOUSEKEEPING SERVICES SUPERVISOR

    ESFM

    Customer service supervisor job in Memphis, TN

    Job Description HOUSEKEEPING SERVICES SUPERVISOR Shift: 8 AM - 5 PM | Flexible, on weekends when needed Salary: $60,000 Other Forms of Compensation: none ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM's clients include many household names from the life sciences, technology, oil & gas and manufacturing markets. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email **************************. Job Summary As a Housekeeping Service Supervisor, you will be responsible for assisting in the successful operation and customer service of the EVS/housekeeping department. Essential Duties and Responsibilities: Maintains a high level of cleanliness in assigned areas. Participates in recruitment and staff selection process. Assists with housekeeper scheduling. Assigns established work areas and or project duties. Plans and coordinates project work. Attends and participates in departmental staff meetings, development and training courses. Provides and monitors individual guidance and motivation to employees. Participates in facility Quality Assurance Program as required. Works with chemicals on a constant basis requiring special clothing or safety equipment. Assigns equipment to staff; monitors daily equipment use, cleaning and maintenance. Ensures that all equipment is clean and professional in appearance at all times. Assists housekeepers on an as needed basis. Performs other duties as assigned. Qualifications: 4 years of support services, military, housekeeping, and/or facilities maintenance experience. 1 or more years of supervisory/management experience. Strong work ethic, intense drive, and initiative for quality and customer service. Excellent written and oral communication skills. Excellent problem-solving skills both one-on-one and in group situations. Ability to utilize a participative approach to managing staff. Understanding of budgeting processes and awareness of profit and loss concepts. Excellent administrative and organizational skills and an ability to prioritize. Ability to function appropriately under stressful conditions. CRCST or any other applicable sterile processing certification is preferred. Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. Associate's degree is preferred. Apply to ESFM Services today! ESFM is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Eurest Services maintains a drug-free workplace. Associates at ESFM are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. ************************************************************************************* Req ID:1488589 ESFM Brandy Wilson
    $60k yearly Easy Apply 15d ago
  • Quality Team Leader - 1st Shift

    Hyve Solutions 3.9company rating

    Customer service supervisor job in Olive Branch, MS

    @HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions. The MCO area has expanded and will now include two to three QC Inspectors, with a similar increase expected in the Test area. To maintain efficiency, consistency, and proper oversight, a QC Team Leader is required to support and coordinate inspection activities, reporting, and daily operations across both areas. This role will ensure that inspections are properly assigned, results are reviewed in a timely manner, and communication between QC, production, and engineering remains clear and effective. The QC Team Leader will also help drive continuous improvement by monitoring trends, addressing quality issues promptly, and ensuring procedures are followed to meet Hyve's quality standards and ISO requirements. @ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $37k-60k yearly est. Auto-Apply 47d ago
  • Dental Call Center and Insurance Specialist-Brink & White

    Bebright

    Customer service supervisor job in Bartlett, TN

    We are seeking an enthusiastic, detail-oriented, and Bilingual (English/Spanish) Call Center Representative to join our team! In this role, you will manage inbound and outbound calls, assist patients with appointments, and provide information about our services across multiple doctors and locations. This position will be primarily based out of our Bartlett office, but must be willing to float between all three locations as needed. WHO WE ARE: At Brink & White Pediatric Dental Associates, we are committed to treating every child like our own. With locations in Bartlett, Lakeland, and Munford, we create a welcoming, fun, and comfortable environment where children receive high-quality dental care designed to support healthy smiles that last a lifetime. Our team is passionate about providing exceptional pediatric dentistry while making each visit a positive experience for both children and their families. Visit our Website: ********************************* WHO WE ARE LOOKING FOR: Someone who has strong communication skills. Ability to understand and interpret policies, procedures and account notes. Ability to examine documents, EOB's, predeterminations and account notes for accuracy and completeness. Ability to conduct tasks and assignments and contributes to team objectives and outcomes as guided. Someone who is detail oriented and has strong organizational skills. Strong PC and data entry skills. Bilingual is a plus! RESPONSIBILITIES: Answer incoming calls and address patient inquiries in a friendly and professional manner. Schedule appointments for multiple doctors and ensure accurate patient information is recorded. Provide information about services, insurance, and other relevant details. Handle patient concerns and resolve issues promptly. Maintain accurate records of calls and patient interactions. We offer a fun and fast-paced work environment with flexible work hours, competitive salaries and excellent benefits packages! Brink & White participates in E-Verify.
    $27k-38k yearly est. Auto-Apply 60d+ ago
  • Team Lead

    Rack Room Shoes 4.2company rating

    Customer service supervisor job in Memphis, TN

    31301 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 266 Rack Room Shoes 266 Pay Range: Wolfchase Galleria 2760 N Germantown Pkwy Ste 201 About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Memphis, Tennessee US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $27k-34k yearly est. 31d ago
  • Quality Team Lead (Swing)

    Hyve Solutions 3.9company rating

    Customer service supervisor job in Olive Branch, MS

    @HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions. Quality Team Lead Hyve Solutions is a leader in the data center solutions industry, designing, manufacturing, and delivering custom Server, Storage, and Networking Solutions to the world's largest Cloud, Social Media, and Enterprise companies. We pride ourselves on collaboration, innovation and thought leadership. Our team consists of diverse, forward-thinking individuals who dare to challenge the status quo, while working with many of the world's biggest customers. Hyve Solutions is a part of Synnex Corporation, a Fortune 500 company. Become part of a team that thrives on excellence in a fast changing, high-growth technology environment! About the role As a Quality Control Team Lead you will support the QC Inspectors & the manufacturing areas in their daily activities across the different areas of the business to include; Server Assembly, Repair, Rack Build, Alesia Shelves, RSI (Rack Server Integration), FQC (Final Quality Check), Patchframes, Packout, IQC (Incoming Inspection), NCR (Non-Conformances), and MCO Inspections. Responsibilities Leading by example a team of 8 QC Inspectors Must be able to effectively work within a team environment Communicate and can follow verbal and written directions Strong attention to detail Participate/facilitate daily morning meetings to cover any outstanding issues Must become knowledgeable and a SME “Subject Matter Expert” in all areas of the business; Server Assembly, Repair, Rack Build, Alesia Shelves, RSI (Rack Server Integration), FQC (Final Quality Check), Patchframes, Packout, IQC, NCR, and MCO Inspections. Assist with visual inspections of the product and/or video record inspections as needed Must learn all the systems and databases that are used to complete transactions of finished goods and record data of all pass/fail results. (MYCIS & Sharepoint) Assist with the NCR Process by visually inspecting non-conforming material and completing system transactions. Must be able to interpret and comprehend the MPI's, QC Checklists, and Cable Matrixes in order to perform final inspections. Complete daily audits of the manufacturing processes for non-conformances and quality control. Document and escalate all findings and non-conformances per the Quality Plan Assist in training newly hired QC's and/or cross-training current QC's Hyve Perks Every Day is Casual Day • Company Discounts • Community Involvement Opportunities • Profit Sharing • Medical, Dental & Vision Insurance • 401k • FSA & HSA • Paid Vacation, Holiday & Sick Days • Employee Stock Purchase Plan • Tuition Reimbursement • Live Well Work Well Program • And More @ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $37k-60k yearly est. Auto-Apply 11d ago
  • Universal Teller - Member Relationship Specialist

    First South Credit Union 3.5company rating

    Customer service supervisor job in Southaven, MS

    OBJECTIVE: Perform cashiering functions and provide other administrative support as needed. Open new accounts, perform necessary file maintenance in the computer and ensure that membership cards are filled out properly and signed. Handle monetary transactions and retain appropriate documents for permanent records. Provide routine information concerning the credit union and its services. Balance cash drawer daily and show breakdown of remaining cash in drawer. Handle money orders and bank checks. Process night depository transactions. Handle balancing of ATM(s). Actively participate in needs-based sales program by offering products and services to members. Process loan applications from start to finish. This includes signing and funding approved loans as well as communicating denied loan decisions. Perform other duties as assigned. SKILLS AND/OR QUALIFICATIONS: High school diploma, Associates degree in Business or related field preferred. Work experience will be considered in lieu of formal education. Experience in the use of PCs, calculators, and other office equipment. Excellent communication skills. Detail oriented. PHYSICAL REQUIREMENTS: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job: Must be able to sit, stand, walk, talk, see and hear for extended periods of time. The employee is frequently required to use hands to finger, handle, or feel objects, tools or controls. The ability to reach, move, lift or carry objects up to 10 lbs. Local travel is occasionally required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. First South Financial Federal Credit Union is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, creed, religion, sex, national origin, age, veteran status, disability, or any other protected class. Monday Thru Thursday 7:45am - 5:15pm Friday 7:45am - 6:15pm Saturday 8:30am - 1:30pm
    $28k-33k yearly est. Auto-Apply 60d+ ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service supervisor job in Byhalia, MS

    Job Description Provides courteous customer service and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standards. In applicable instances, unloads trucks, processes freight, stocks counters, and performs any other function needed to maintain the salesfloor. Job Scope This position has no direct supervisory or budgetary accountability. Essential Functions 1) Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales. 2) Price, stock and maintain merchandise in a neat and orderly manner. 3) Process sales transactions in an accurate, efficient, and friendly manner. 4) Adhere to assigned work schedule in order to provide predictability in workload scheduling. 5) Follow all Company policies and procedures in order to maximize customer service, sales, and store profitability. 6) In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor. Ancillary Functions Provide support to store management as requested. Qualifications and Skills Required Fundamental reading and math skills Ability to effectively communicate in English Working Conditions Retail store environment where extended periods of standing are required Retail store stockroom environment subject to fluctuations in temperature Frequent lifting and maneuvering of merchandise and displays Exposure to dust and extreme temperatures while unloading trailers Scheduled work hours may vary, to include evenings and weekends Occasional use of ladders required
    $20k-27k yearly est. 14d ago
  • Team Lead

    Rack Room Shoes 4.2company rating

    Customer service supervisor job in Olive Branch, MS

    30760 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 624 Rack Room Shoes 624 Pay Range: Wedgewood Commons 5060 Goodman Road About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Olive Branch, Mississippi US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $25k-32k yearly est. 60d+ ago
  • Quality Team Lead

    Hyve Solutions 3.9company rating

    Customer service supervisor job in Olive Branch, MS

    @HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions. Quality Team Lead Hyve Solutions is a leader in the data center solutions industry, designing, manufacturing, and delivering custom Server, Storage, and Networking Solutions to the world's largest Cloud, Social Media, and Enterprise companies. We pride ourselves on collaboration, innovation and thought leadership. Our team consists of diverse, forward-thinking individuals who dare to challenge the status quo, while working with many of the world's biggest customers. Hyve Solutions is a part of Synnex Corporation, a Fortune 500 company. Become part of a team that thrives on excellence in a fast changing, high-growth technology environment! About the role: As a Quality Control Team Lead you will support the QC Inspectors & the manufacturing areas in their daily activities across the different areas of the business to include; Server Assembly, Repair, Rack Build, Alesia Shelves, RSI (Rack Server Integration), FQC (Final Quality Check), Patchframes, Packout, IQC (Incoming Inspection), NCR (Non-Conformances), and MCO Inspections. Responsibilities Leading by example a team of 8 QC Inspectors Must be able to effectively work within a team environment Communicate and can follow verbal and written directions Strong attention to detail Participate/facilitate daily morning meetings to cover any outstanding issues Must become knowledgeable and a SME “Subject Matter Expert” in all areas of the business; Server Assembly, Repair, Rack Build, Alesia Shelves, RSI (Rack Server Integration), FQC (Final Quality Check), Patchframes, Packout, IQC, NCR, and MCO Inspections. Assist with visual inspections of the product and/or video record inspections as needed Must learn all the systems and databases that are used to complete transactions of finished goods and record data of all pass/fail results. (MYCIS & Sharepoint) Assist with the NCR Process by visually inspecting non-conforming material and completing system transactions. Must be able to interpret and comprehend the MPI's, QC Checklists, and Cable Matrixes in order to perform final inspections. Complete daily audits of the manufacturing processes for non-conformances and quality control. Document and escalate all findings and non-conformances per the Quality Plan Assist in training newly hired QC's and/or cross-training current QC's @ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $37k-60k yearly est. Auto-Apply 60d+ ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service supervisor job in Tunica, MS

    Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions Retail store environment where extended periods of standing are required Retail store stockroom environment subject to fluctuations in temperature Frequent lifting and maneuvering of merchandise and displays. Exposure to dust and extreme temperatures while unloading trailers. Scheduled work hours may vary, including evenings and weekends. Occasional use of ladders is required.
    $20k-27k yearly est. 14d ago
  • Team Lead

    Rack Room Shoes 4.2company rating

    Customer service supervisor job in Collierville, TN

    31176 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 3123 Rack Room Shoes 3123 Pay Range: Carriage Crossing 4600 Merchants Park Circle Space 121 About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Collierville, Tennessee US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $27k-34k yearly est. 45d ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in West Memphis, AR?

The average customer service supervisor in West Memphis, AR earns between $20,000 and $40,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in West Memphis, AR

$29,000
Job type you want
Full Time
Part Time
Internship
Temporary