Customer service supervisor jobs in Woonsocket, RI - 2,777 jobs

A nonprofit organization in Boston seeks a Vice President of Disability and Refugee Services to oversee programs targeting individuals with disabilities and refugees. This leadership role requires a commitment to empowering diverse communities through strategic planning, service development, and effective collaboration across stakeholders. The ideal candidate will possess strong leadership skills, a deep understanding of relevant policies, and a proven ability to build relationships while enhancing program visibility. The compensation is competitive, aligning with experience. #J-18808-Ljbffr

Henderson Roofing is seeking a Customer Service Representative to join their team! In this position, you will play a critical role by providing an exceptional customer experience and converting soft leads into appointments for our sales team. Location: Full-time, on-site at one of our offices in Cranston, RI, Westerly, RI, East Lyme, CT, or Griswold, CT Key Responsibilities: Answer phone calls and address walk-ins providing exceptional customer service. Set sales appointments, ensuring efficient scheduling to maximizing sales opportunities. Serve as escalation point for complex customer issues; resolve high-impact cases with empathy and efficiency. Perform general administrative tasks, including correspondence management, document filing, and maintaining office records. Assist with preparing quotes, proposals, and contracts for residential exterior projects. Collaborate with Production, Sales, and Marketing to relay customer feedback and drive service improvements. Qualifications: 3+ years demonstrated experience in a fast-paced customer-centric environment Experience with Microsoft Office and CRM tools Ability to successfully multi-task and dynamically manage priorities Experience in the home improvement industry and familiarity with roofing, siding, gutter, or window products is a plus, but not required Compensation: This is a full-time, hourly position compensated at $24.00- $26.00 per hour, varying based on experience. Benefits: Medical, Dental, Vision, 401(k), PTO, Paid Holidays

A prominent healthcare institution in Boston is seeking a Prospect Management Analyst to join their Trust's team. This role is essential for managing CRM data, ensuring data integrity, and providing training to staff involved in fundraising activities. The ideal candidate will have a Bachelor's degree and at least three years of relevant experience. Proficiency in Blackbaud CRM is required. The position involves leading data practices, supporting gift officers, and developing policy documentation. Competitive compensation and opportunities for professional development are offered. #J-18808-Ljbffr

The Cadette Network is currently Hiring Immediately for Team Members to join our network! 5 stores located on Belmont and Lincoln St in Worcester and all 5 locations in Shrewsbury, MA. Well let you in on a little secret... while everyone knows that America Runs on Dunkin, we know that Dunkin runs on our incredible team members. Ready to come run with us? Heres whats in it for you: To keep our amazing team running, employees at our Dunkin Restaurant enjoy a bunch of perks: Hours that work for You Competitive Pay Free Uniforms Career Development and Growth Employee Discounts Training and Ongoing Development Opportunities Referral Bonuses Bonus Potential Healthcare Heres who were looking for: Someone who comes to work with a positive attitude ready to provide an exceptional guest experience A team player who excels in a fun, fast-paced environment while following brand standards as well as safety/sanitation standards Someone with a great attitude who has a desire to learn and is able take feedback from their supervisor and run with it Join us immediately for the Summer and Beyond! Click to Apply or Apply in Restaurant You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. REQUIREMENTS Provide excellent guest satisfaction, service speed, and product quality Previous experience working in a cafe or quick service restaurant preferred Show passion about results by setting compelling targets and delivering on commitments Meet safety and sanitation standards Anticipate and understand guests needs and exceed their expectations Works well in a team environment As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. Crew Members are the foundation of what keeps the store and America running. Our 3,2,1 philosophy is that "With just 3 feet between you and our guest, you have 2 minutes to provide 1 exceptional service experience," George Cadette (Franchisee).

About OnRamp OnRamp transforms B2B customer onboarding into a revenue driver. Our platform automates workflows, streamlines playbooks, and accelerates time-to-value, helping enterprises reduce onboarding time by up to 70%. Backed by leading investors and trusted by Fortune 15 companies, we're redefining how companies bring new customers online. The Role As Head of Customer Success and Support at OnRamp, you will own all post‑sales customer facing teams: Onboarding, Customer Success, Support, and Customer Education. You will play a pivotal role in shaping our direction and delivering results that drive our company success as part of a growing team. You will collaborate closely across all company functions to ensure cross‑functional alignment with customer needs and business goals. Responsibilities Lead all aspects of our customer‑facing post sales strategy, operations, and process development Own target attainment for NRR including both renewal and expansion quota. Manage a growing team of CSMs and Support staff, providing coaching, mentoring, and development Regularly engage and build executive level relationships with customers Collaborate with leadership across the company as required to align operations with our strategic initiatives and business plan Set quarterly CS team priorities by sequencing initiatives based on customer and revenue impact, and translate those priorities into scoped projects with clear owners, timelines, and success metrics Collaborate with Product and Engineering on customer escalation and ticket resolution process Collaborate with Product and Marketing on customer facing programs such as Beta Programs, Customer references and reviews, and Case‑Study development Collaborate with Sales and Product Management to assess Enterprise prospect requirements and any service requirements resulting from those requirements Communicate customer needs and issues, as well as internal initiatives to relevant internal and external stakeholders, fostering transparency, buy‑in and excitement Drive internal usage of the OnRamp platform in our own onboarding and customer lifecycle management Collaborate with Marketing to create and promote thought leadership content Qualifications and Experience Experience as a CSM in a B2B SaaS company Experience building and leading a growing team Experience with all post‑sales SaaS functions Experience with SMB, Mid‑Market, and Enterprise customers Strong analytical and problem‑solving skills, with the ability to assess risks and make data‑informed decisions. Exemplary communication and collaboration skills, with the ability to influence stakeholders and drive consensus. Proficiency with CRM (e.g., Salesforce, Hubspot) and popular productivity/workflow tools (e.g., JIRA) as well as familiarity and comfort supporting customer use of technical features such as integrations, webhooks, APIs, and similar technologies Strong process design skills Exceptional executive level customer facing communication, issue resolution, and expansion sales skills High comfort level with ambiguity and working on a small team in a fast moving environment. Why OnRamp Work directly with enterprise and mid‑market clients, including Fortune 15 companies Join a high‑growth SaaS company backed by top‑tier investors Be part of a collaborative, ownership‑driven culture Highly competitive cash compensation, equity, and benefits Boston‑based, 5 days a week in‑office OnRamp is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. OnRamp considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. OnRamp is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please don't hesitate to let us know. #J-18808-Ljbffr

Are you looking for a meaningful career opportunity with an organization that values your goals, efforts, and dedication? We'd love for you to join our team at The Hope Group! The Hope Group, a SunSource company, offers access to a wide variety of career opportunities and strives to recognize and reward our associates for their hard work and commitment. If you have a desire to learn in a dynamic team environment that champions personal growth and development, we want to hear from you! We are currently seeking a Sr. Customer Service Representative in Northborough, MA. The Sr. Customer Service Representative performs a variety of customer servicing, order editing, pricing, writing, data entry, and other similar duties pertaining to Hope Group products. This position requires extensive specialized knowledge of product application characteristics. What You'll Do: Receive and review inquiries and orders to ensure correct identification of parts or units required Price products following established practices from available records or in conjunction with supervisor and refer to factory for identification of products or units provided by the factory Specialize in one or more product areas and assist customers with product selection Enter orders or inquiries into computer terminal including all pertinent data, obtain negotiated pricing, delivery, or other details from available sources and finalize order with customer, and maintain computer pricing as needed Collaborate with supervisor on complex or major order situations to prepare pricing/quotations and check, edit, write, and process customer orders against quotations Receive and investigate customer inquiries and complaints regarding deliveries, price, credit, or other matters, and supply information, initiate action, and resolve within established practices (refer policy matters to supervisor) Source non-stock items with suppliers based on negotiated price/delivery, initiate purchase of required items, maintain collection of current vendor catalogs, and connect with vendors to acquire technical information Assist in training inside account managers on job performance involving new or unusual situations Why You'll Love Working for Us: Medical, dental, vision, and life insurance Short & long term disability 401(k) with company match PTO and paid holidays Tuition Reimbursement Employee Assistance Plan What We Need from You: 2 years of experience in customer service within a manufacturing/distribution environment or 3 years of auto parts sales experience Microsoft Office Suite intermediate skills 2-year fluid power associates degree and certification desired, but not required Fluid power experience is a plus Organized and able to coordinate with functional groups Strong communication skills We are an Equal Employment Opportunity Employer M/F/V/D All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. WE PARTICIPATE IN E-VERIFY PROGRAM ********************

New England Board of Higher Education (NEBHE) | Boston, MA Position Title: Stakeholder Engagement Specialist, New England Prison Education Collaborative (NEPEC) Reports To: Director of New England Prison Education Collaborative (NEPEC) Salary Range: $70,000 - 80,000 GENERAL SUMMARY: The New England Board of Higher Education (NEBHE) seeks a Stakeholder Engagement Specialist to support the activities of the New England Prison Education Collaborative (NEPEC). NEPEC is a five-year regional initiative led by NEBHE and funded by a grant from Ascendium Education Group. Through NEPEC, NEBHE seeks to accelerate, support, and collaborate to help actualize a future where every incarcerated person in New England has access to high-quality, workforce-aligned, equitable postsecondary opportunities with a diverse range of educational pathways. Since its launch in October 2024, NEPEC has operated on three distinct levels-the regional, state, and institutional levels - to catalyze progress. Reporting to the Director of this initiative, the Stakeholder Engagement Specialist will collaborate with the Director to support successful agency, cross-sector planning work in four New England states over the next two years and co-lead relationship development and management with state legislators and state agency stakeholders to support these efforts as well as NEPEC's success more broadly. NEBHE is a fair chance employer and strongly encourages individuals with lived experience in the criminal legal system to apply. NEBHE BACKGROUND: Established in 1955 by six visionary New England governors, NEBHE is a regional compact that works across New England to help leaders assess, develop, and implement education practices and policies of regional significance; promote regional cooperation that encourages efficient sharing of education resources; and strengthen the relationship between higher education and the regional economy. Based in downtown Boston, NEBHE is a nonpartisan, nonprofit organization. ESSENTIAL DUTIES & RESPONSIBILITIES: Stakeholder Engagement In collaboration with initiative Director, facilitate and coordinate NEPEC's cross-state agency, statewide strategic planning efforts in four New England states. This will include engaging a wide range of stakeholders, including, but not limited to, state agency employees, corrections commissioners, prison education administrators, state legislators, and people with lived experience of incarceration. Plan and coordinate complex, large-scale, multistate projects and technical assistance efforts supporting prison education programs (PEP), often requiring complex political judgments, a high degree of responsiveness to constituents, and a mature sense of organization priorities and concerns. Oversee the planning, promotion, and execution of related meetings and stakeholder convenings including webinars, conferences, state house briefings, and other events. Support the Director in the facilitation of NEPEC Regional Advisory Council meetings. These activities could include development of invitations, promotional materials managing logistics, as well as executing on follow-up items. Field outreach requests and conduct virtual exploratory calls, directing stakeholders to the relevant NEPEC team member(s) for further conversation as needed. Represent NEBHE and NEPEC at relevant events throughout New England and nationally. Occasional overnight travel within and beyond New England is required. Project Support Contribute to the completion of grant reporting requirements, including grant narratives required for mid-term and final reports to funder(s). Support the development of resources, such as agendas, briefs, and presentations, for use in key stakeholder engagements, including state strategic planning meetings. In collaboration with the NEBHE Director of Communications and Marketing and the NEPEC team, support the development of a regular communications strategy to the networks of varied collaborators and stakeholders to support system-level change, effective collaboration, engagement and awareness of NEPEC-related information and activities. Supervisory Responsibility The position may involve supervision of one or more interns and/or coordination with one or more consultants in the event that such are engaged to support NEPEC state strategic planning work. QUALIFICATIONS & SKILLS: Required A bachelor's degree in education, social justice, public policy, or related fields. 3+ years of relevant, progressive work experience in higher education, prison education, state policy, or similar fields. Substantial knowledge of state corrections, legislatures, and/or intergovernmental policy processes. Preference will be given to applicants with knowledge of all three. Advanced proficiency in Office 365 and collaboration tools such as Teams or similar platforms. Experience navigating the sensitivities/complexities involved in communicating about higher education in prison to a wide variety of stakeholders, including people who have been directly impacted. Applicants who have experience navigating such complexities with other sensitive topics are also welcome to apply. Experience navigating collaborative work and building consensus among people with differing viewpoints and priorities. Commitment to equity, inclusion, and sensitivity in communications with diverse populations. Strongly Preferred Strategic planning experience, e.g., developing unit initiatives for complex stakeholder groups and planning complex projects from start to finish. Experience working on multi-year grant-funded projects. Expertise in higher education in prison and federal regulations related to the restoration of Pell Grants. Expertise related to the issues and challenges that impact the success of prison education programs. We welcome applicants with lived experience in the criminal legal system to apply. BENEFITS Medical, dental, and vision insurance Life and disability insurance Paid holidays and vacation Retirement plan Flexible hybrid work environment (with three required in-office days per week) WORKING CONDITIONS/PHYSICAL REQUIREMENTS More than half of the time (3 days per week) spent in a normal office setting, not subject to extremes in temperature, noise, odors, etc. Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times CONTACT Interested applicants should submit a single PDF file that includes both a cover letter and resume or CV on LinkedIn or via an email to ******************** using the subject line “Stakeholder Engagement Specialist, New England Prison Education Collaborative.” Don't meet every requirement? Research shows that some individuals, particularly women and people from historically excluded groups, are less likely to apply for jobs unless they meet every qualification. We are committed to building a diverse, inclusive, and equitable workplace, so if you're passionate about this role but your experience doesn't align perfectly with the job description, we encourage you to apply.

The salary range for this role is $16.25 to $17.00 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.

A dynamic technology firm is seeking a Vice President of Professional Services to lead implementations and managed services. This role requires over 7 years of experience in SaaS or Financial Technology, focusing on delivering high-quality solutions to public sector clients. Responsibilities include managing revenue targets, fostering cross-functional collaboration, and developing high-performing teams. The ideal candidate will combine strategic thinking with hands-on execution to enhance public services through technology. #J-18808-Ljbffr

Google TV Experience Manager General Information Company: PRE-US Pay Rate: $ 23.00 wage rate Range Minimum: $ 21.00 Range Maximum: $ 25.00 Function: Brand Advocacy & Sales Employment Duration: Full-time Benefits Medical, dental and vision insurance Company-paid life insurance, short-term and long-term disability 401k program Generous Paid Time Off (PTO) program Description and Requirements Advance the Google TV brand to new heights as a Google TV Experience Manager. You will help to passionately drive sales by partnering with store management, engaging with customers, and making Google TV stand out in partnered locations. What's in it for you? Represent one of the largest technology brands in the world. Be a part of a collaborative and culture-oriented team. A dynamic work environment outside of the traditional office. What will you do? Promote product awareness of the Google TV brand in assigned retailer locations. Help boost sales for the Google TV product lineup. Engage and excite customers and retail associates. Showcase products for customers through demo materials and in-store displays. Partner with the store to identify sales opportunities. Elevate the customer experience by maintaining merchandising standards for all products and displays. How will you succeed? Engaging customers and retail associates with passion and enthusiasm. Focusing on delivering sales results and eclipsing expectations. Exhibit stellar time management, accountability, and work ethic. Demonstrating strong communication and presentation skills. What experience should you have? Minimum of one year selling experience in retail sales or related category. So, are you Premium's next Google TV Experience Manager? #WeArePremium Equal Opportunity Employer (Disabled, Veteran) | Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories | E-Verify Employer *Acosta Group, in good faith, believes that any posted range of compensation is the accurate range for this role at the time of this posting. Acosta Group may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future. #J-18808-Ljbffr

Customer Service Representative (Early-Career / 2+ Years Experience) New England Wire Products | In-Person | Full-Time New England Wire Products is a family-owned, domestic manufacturer of high-quality wire display racks and shelving solutions. For decades, we've partnered with customers across the U.S. to deliver dependable products backed by responsive, relationship-driven service. We are seeking a Customer Service Representative with 1-3 years of professional experience who is ready to take ownership of customer relationships, manage orders with minimal oversight, and collaborate closely with internal teams to ensure a seamless customer experience. This role is well-suited for someone who has moved beyond entry-level support and is looking to deepen their impact within a manufacturing and operations-focused environment. Role Overview As a Customer Service Representative, you will serve as a trusted point of contact for assigned customers, managing the full order lifecycle from intake through delivery. You will work cross-functionally with Sales, Production, and Shipping to anticipate needs, resolve issues, and ensure accuracy, timeliness, and consistency in all customer interactions. This role requires strong communication skills, sound judgment, and the ability to manage multiple priorities in a fast-paced, detail-driven environment. Key Responsibilities Customer & Order Management Manage customer orders end-to-end, including order entry, confirmations, changes, and delivery coordination Provide accurate and timely updates on order status, lead times, and product availability Serve as a primary point of contact for assigned customer accounts Identify and resolve order discrepancies, shipping issues, or service concerns with a solutions-oriented approach Customer Communication & Relationship Building Deliver professional, consistent communication via phone and email Build familiarity with customer preferences, product usage, and ordering patterns Proactively follow up to confirm accuracy, satisfaction, and on-time delivery Escalate complex or time-sensitive issues appropriately while maintaining customer confidence Cross-Functional Collaboration Partner closely with Sales, Production, and Logistics teams to align customer expectations with manufacturing realities Communicate clearly across departments to support scheduling, prioritization, and problem-solving Participate in process improvement discussions related to order flow, customer communication, and efficiency Systems, Documentation & Accuracy Maintain accurate records in internal systems related to orders, customer communication, and changes Ensure high attention to detail across pricing, quantities, shipping details, and documentation Follow established processes while identifying opportunities for improvement Qualifications Bachelor's degree required (business, communications, supply chain, or related field preferred) 1-3 years of experience in customer service, account coordination, order management, or a related role Experience working in manufacturing, distribution, or B2B environments preferred Strong written and verbal communication skills with a professional demeanor Highly organized with the ability to manage multiple priorities and deadlines Comfortable using Microsoft Office and learning ERP or order management systems Proactive, dependable, and team-oriented with strong follow-through Why Join New England Wire Products? Opportunity to take ownership and grow within a stable, family-owned manufacturing company Hands-on exposure to sales, operations, and production processes Collaborative, low-ego team environment with long-term employee tenure Clear path for increased responsibility and career development Job Details & Benefits Job Type: Full-time Work Location: In person Benefits Include: 401(k) with company match Health insurance Dental insurance Paid time off

Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast‑paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As a Professional Services Manager at Axon Enterprise, you will be a key player in driving both pre‑sale and post‑sale initiatives for our comprehensive suite of products, including Evidence.com, Axon body‑worn cameras, and Axon Professional Services Packages. Your role will be essential in ensuring that customers not only adopt our solutions but also realize their full potential to enhance organizational workflows and efficiencies. In this role, you will act as a Trusted Advisor, managing the deployment of Axon's products and solutions. You will leverage your expertise in project management and technical deployment to facilitate the successful implementation of complex technical solutions within customer timelines. What You'll Do Location: Remotely from the United States with up to 75% travel Reports to: Manager, Professional Services Direct Reports: 0 Pre‑Sale Support: Engage with corporate leaders, technology decision‑makers, and program managers to provide consulting, test and evaluations, and deployment needs assessments. Post‑Sale Implementation: Plan, coordinate, and execute program implementations for Axon's product suite, ensuring seamless integration and optimal use of our hardware and software solutions. Project Management: Oversee large and/or complex deployments, ensuring that project scope is clearly defined, timelines are met, and all stakeholder communications are managed effectively. Customer Interaction: Work closely with key stakeholders, including C‑Suite Leadership, Directors of IT, and Directors of Security, to ensure successful adoption and implementation of Axon products. Training and Documentation: Develop and deliver comprehensive training plans and materials, ensuring customer teams are fully equipped to use Axon products effectively. Maintain detailed documentation of all training sessions and deployment milestones. Customer Feedback: Document and communicate customer feature requests and issues, providing valuable feedback to sales, product management, and other internal stakeholders. Collaboration: Partner with internal teams such as Sales, Customer Success, Finance, and Product Management to ensure a unified approach to customer satisfaction and successful project outcomes. Tool Proficiency: Utilize tools such as Smartsheets to manage project timelines, track resource allocation, and report on project status. What You Bring BS/BA or equivalent knowledge and experience. Extensive experience in project management, including coordination and resource tracking. Experience implementing and/or leading an Axon body‑worn camera program. Understanding of software and hardware implementation, particularly in SaaS environments. Proficiency in Smartsheets or similar project management tools. In‑depth knowledge of Axon products and digital evidence management systems is preferred. Experience working with corporate, retail, and security‑based organizations. Excellent written and verbal communication skills, with the ability to structure projects, define milestones, and align stakeholders. Ability to work independently and take ownership of projects while effectively collaborating across various teams. Willingness to travel throughout North America, with potential for international travel. Benefits That Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness programs Emotional & Mental Wellness support Learning & Development programs Benefits listed herein may vary depending on the nature of your employment and the location where you work. Axon is a total compensation company; starting base pay is between USD 66,000 and USD 105,600 depending on location. Compensation includes base pay, bonus, and stock awards. For more details on our benefits, please visit ****************************** Don't meet every single requirement? That's okay. We Aim Far. We think big with a long‑term view to reinvent the world to be safer, better. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply unless they check every box. If your experience doesn't align perfectly but you are excited about this role and our mission to Protect Life, we encourage you to apply anyway. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. It may change or be supplemented at any time. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well‑being and safety of its employees and its impact on the environment. All employees must be aware of and committed to environmental, health, and safety regulations, policies, and procedures. Employees may report safety concerns as they arise. We are an equal‑opportunity employer that promotes justice, advances equity, and fosters inclusion. We are committed to hiring the best talent regardless of race, creed, color, ancestry, religion, sex, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws. If you have a disability or special need that requires assistance or accommodation during the application or recruiting process, please email **********************. This email address is for accommodation purposes only; Axon will not respond to inquiries for other purposes. #J-18808-Ljbffr

We are looking for a dedicated Customer Service Representative to join our team in Rockland, MA. In this role, you will provide exceptional support to customers and internal teams, ensuring smooth communication and efficient handling of inquiries and orders. The ideal candidate thrives in a fast-paced environment and possesses strong organizational skills, technical aptitude, and a commitment to delivering excellent service. Responsibilities: • Engage directly with customers to understand their needs and provide tailored solutions. • Prepare accurate quotations for new pumps, pump systems, and spare parts. • Process customer orders promptly while verifying accuracy and required documentation. • Manage purchase orders and coordinate expedited deliveries to meet customer expectations. • Track shipments, provide schedules, and ensure timely delivery of goods. • Organize and support trade shows and seminars as needed. • Maintain detailed records and generate reports to support operational efficiency. • Collaborate with sales representatives and management to address account activities. • Provide technical insights and assistance to customers regarding product offerings. • Execute administrative tasks to ensure seamless support for internal and external stakeholders. Qualifications: • 5 years of customer service/administrative experience within the distribution, manufacturing, wholesale, or similar industry • Strong proficiency in Windows-based programs and ERP systems, such as NetSuite. • Excellent organizational skills with the ability to manage large volumes of data. • Effective multitasking capabilities and attention to detail. • Superior communication skills, both written and verbal. • Mechanical aptitude and familiarity with mechanical equipment sales. • Ability to pass background checks, reference checks, and drug tests. • Solid understanding of basic math to support quotation and order processes.

Customer Service Representative This is a 13 weeks contract assignment with one of the large Health System based out of Massachusetts state. Duration: 13 weeks Shift: Days (8:30 AM-5:00 PM) Job Summary: Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs. Responsibilities: -Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures. -Confirms and verifies patient demographic and insurance information. -May collect co-payments from patients upon arrival. -Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information. -Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. -Receives and directs phone calls. -Connects the patient's call to the provider or responds to the patient and takes messages as directed. -Schedules urgent care appointments as needed and directed by clinicians. -Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria. -Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of clinical staff, as well as resources. -Ensures tests and procedural prep information is provided to patients verbally, mail, and/or by the patient portal as necessary. -Collaborates with insurers to obtain patients' prior-authorizations for procedures and tests as needed. -Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and clinician referrals for treatment are obtained prior to patient visits. -Complies with referral management regulations. -Verifies eligibility for procedures or tests from various health care institutions. -Follows up to correct discrepancies. -May facilitate patient prescription renewal matters, (via telephone, fax, and email), within scope of authority as directed by clinicians. -Preps the patient's information for clinicians for scheduled patient visits as needed. -Scrubs Patient Encounter information and submits electronically. -Reviews and audits billing discrepancy reports and researches errors for resolution as directed by office or clinical management. -Maintains accurate and timely records, logs, charges, files, and other related information as required. -Performs a variety of related administrative and clerical duties, such as retrieving files distributing mail and other records, faxing, collating, data entry, and relaying messages to clinicians, residents and staff. -May prepare special reports or spreadsheets for clinicians as requested. -Collects co-payments from patients for visits, maintains records or makes daily cash deposits from patient visits. -Calculates daily totals of co-payments received for submission to the second tier for co-payment reconciliation. -Composes, or selects standard form letters for clinician's response to routine inquiries and procedures, such as back-to-school authorizations. Job Requirements: Education Preferred: High School Diploma or equivalent required.

Required Skills & Competencies Strong organizational, time management, and coordination skills. Excellent verbal and written communication abilities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and SharePoint. Strong attention to detail with a high level of accuracy and professionalism. Effective problem-solving and customer service skills. Ability to collaborate with internal teams and external regulatory agencies. Bachelor's degree preferred. 1-3 years of experience in an administrative, coordination, or customer service role. An Associate's degree or High School Diploma/GED with equivalent relevant experience may be considered in lieu of a bachelor's degree. Experience working with regulatory or compliance-focused organizations is preferred but not required.

Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more! We offer our agents: True partnership in your real estate business to support your career goals and development. Competitive commission splits - keep your commission and set your own value! Unlimited opportunity to earn what you are worth. No upfront or monthly fees. We don't make money until you do. Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close! Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources. Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more. Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you! Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training. Face-to-face broker support and coaching - true mentorship! Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team) Back office support including dedicated transaction coordinators and an agent services resource team “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution Incentive program to earn cash if you help grow our team and refer new agents onboard Resources for your clients including a mobile app for home search, moving discounts from local vendors and more. Flexible schedules and control over your personal and professional growth as an agent A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back Apply today! What will make you successful at Vylla? An active Real Estate license Drive and ambition to succeed as part of an innovative, fast-growing team Complete focus on the customer experience Strong communications skills and ability to build a network of engaged customers and prospects Ability to multi-task and take initiative, strong work ethic Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company. EEO/AAP Employer

Qualifications: Must have SAP experience and be able to work with Microsoft office systems. Must have background knowledge of inventory process, have some experience with chemical distribution, and detailed order entry and shipping. We expect that this candidate has customer service skills within the chemical industry, be organized, able to multitask, and be people oriented. This person should have great communication skills, as they will be communicating with all levels of colleagues, and multiple departments within our company. We request this person to have moderate domestic order knowledge, including Inco Terms, and experience with the overall concept of the exporting process. This candidate should also have knowledge of overall shipping, chemical distribution, and supply chain knowledge. In addition, we would prefer this person to be able to contribute in a corporate setting.

As a Customer Service Associate, you will be responsible for delivering superior experiences to our customers by phone, email, and text. Specifically, these inquiries will be about our Auto Insurance product. You will use critical thinking skills and computer navigational abilities to solve customer problems in this dynamic, fast-paced environment. No two inquiries are ever the same, which makes this an exciting place to develop and hone your customer service and problem-solving skills. What is exciting about this role and Plymouth Rock? This is a salary-based position that comes with full benefits, and promotional opportunities. No prior insurance experience is required, as you will receive extensive, fully paid training and support. Plymouth Rock knows that happy employees promote happy customers, and that a successful, fulfilling employee experience makes all the difference. We foster a stable, diverse and thriving work environment where everyone feels valued, empowered and free to share ideas. Essential Functions & Responsibilities Primary responsibility is to provide extraordinary service on all inquiries regarding our auto insurance product. These inquiries can come via phone, email, text and chat. Making sure every customer interaction results in a great customer experience. Develop and maintain strong knowledge of our revolutionary insurance product. Accurately enter and update policy information into the various processing systems. Build enduring relationships with agents, customers and team members. Be willing to learn something new every day and apply it to future customer interactions. Qualifications and Education Excellent oral and written communications skills Bachelor's or Associate Degree preferred (or working towards a degree) Ability to multitask and adapt to changes quickly Capability to identify and address customer's needs to ensure an outstanding experience on every interaction Capacity to work in a fast pace supporting the rapid growth of our customer base Be a self-motivated individual to meet & exceed goals Proficient in the use of Microsoft Office Minimum of 1 year overall work experience preferred Perks and Benefits 4 weeks accrued paid time off + 9 paid national holidays per year Free onsite gym at our Boston Location Tuition Reimbursement Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) Robust health and wellness program and fitness reimbursements Auto and home insurance discounts Matching gift opportunities Annual 401(k) Employer Contribution (up to 7.5% of your base salary) Various Paid Family leave options including Paid Parental Leave Resources to promote Professional Development (LinkedIn Learning and licensure assistance) Convenient location directly across from South Station and Pre-Tax Commuter Benefits Salary Range: The pay range for this position is $45,000 to $50,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

Because you don't just succeed - you exceed. Retail our way. A people-first culture. Inclusive spaces. Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more growth opportunities for you and more amazing experiences for our customers. As a Team Leader at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States. Our strong values run through everything we do. We're caring, dynamic and we succeed together. There's real accountability and ownership here as you shape your team's development and encourage a fast, efficient, enjoyable customer experience. If you thrive outside your comfort zone, apply to join us as an in-store Team Leader. What You'll Do As a Team Leader, you will motivate and coach your team of Sales Associates to provide an exceptional store environment and customer experience, while optimizing sales. You will lead a team by providing ‘in the moment' coaching and training on Primark ways of working with ongoing feedback. Supporting the colleague experience, you will engage the Sales Associates in your team with an emphasis on recognition, communication, and wellbeing. Daily, you will collaborate with the store management team to support the running of the store and develop a high performing and engaged retail team. Here is how it looks in action: Managing an allocated section of a department; supporting colleagues to create inspiring displays and managing daily task allocation to keep your team engaged. Helping other managers with the day-to-day running of the store. Assist with recruitment, on-boarding, and development of Sales Associates while supporting a culture of continuous learning and improvement. Managing the cash lanes and Fitting Room areas as needed. Helping with customer feedback and complaints. Managing stock file accuracy and driving improved availably in-store with a consistent focus on size and option control to meet customer demand. Manage all pricing in line with Primark Pricing Principles. Monitoring pricing for accuracy, check markdowns are applied and monitored, and appropriate POS are displayed. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. We're committed to your success and will provide you with a robust onboarding period. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important. What You'll Bring Overseeing a team of Sales Associates and reporting directly to the Department Manager requires a bold team player to take the reins. Here's what we need from you: Excellent people skills to serve customers, lead the team and build credible working relationships with all store colleagues. Strong service focus with experience of delivering excellent customer experience while maintaining high store standards. Good commercial awareness and understanding of local selling patterns. Ability to guide and support a team to achieve results. You are nimble and adaptable, being able to flex your plans and priorities in a fast-paced environment. Good planning and organizational skills, prioritizing and working within agreed timescales. Experience supporting store management with the protection of people, property and premises by securing cash, stock and property. Keyholder responsibility including availability for emergency call outs. Ability to effectively manage difficult situations and have good problem-solving skills. Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers. Excited? Good. Because it's energizing to put your skills to work, in a growing global business committed to helping people express themselves - and feel a sense of belonging. Apply to be part of Primark's future, today… and enjoy career growth, our way. The pay range for this role is: $27.00-$28.50 This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors. Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply today to start your Primark journey! Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability. REQ ID: JR-1511 Employee Permanent