Customer support representative jobs in Cherry Hill, NJ - 1,707 jobs
All
Customer Support Representative
Customer Service Representative
Client Specialist
Service Associate
Service Specialist
Technical Service Representative
Senior Service Representative
Customer Service Associate
Customer Service Specialist
Client Service Associate
Center Specialist
Customer Support Specialist
Customer Care Consultant
Client Care Representative
Customer Care Supervisor
Field Technical Service Representative-Metal Packaging
Crown Cork & Seal USA, Inc. Careers
Customer support representative job in Philadelphia, PA
CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers, and consumers alike. With operations in 39 countries employing approximately 23,000 people and net sales of approximately $12 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated, and driven individuals.
CROWN's Food Division is a leading manufacturer of food cans in North America. Our complete array of food packaging serves a variety of markets, including fruit, vegetables, dairy, fish, meat, ready meals, pet food, infant milk powder, and other dry food products. We offer a wide selection of food cans from round to bowl as well as shaped cans. We truly focus on excellence. Here is your chance to join CROWN's Food Division.
Location: This position will support CROWN Food Division customers in the Northeastern United States and Eastern Canada.
Position Overview:
This position will support metal packaging customers of the CROWN North American Food Division in the Northeast United States and Canada. This position is a field technical service representative who will spend the majority of their time traveling to customer facilities to troubleshoot processes, investigate product quality issues, and conduct trials in a food manufacturing environment. In this role, one will serve as the primary technical contact for customers and will be the liaison among customers, Crown Sales, R&D, Engineering, Quality, and Manufacturing.
Job Responsibilities:
Providing problem-solving leadership on technical and quality matters relating to food can and end performance
Managing the overall technical interface between the Food Division and their customersSupportcustomers in all technical aspects of the business including current packages and new package development
Develop and manage technical meetings between the Company and customers to discuss ideas, issues, and solutions
Interact directly with customer and internal manufacturing operations
Partner with the Company's Sales, R&D, Engineering, and Manufacturing divisions to develop strategies and action plans for both current customers and potential new customers
Extensive travel (Up to 80%) will be required to service customer needs
The ideal candidate would possess the following attributes:
BA/BS degree in Food Science, Engineering, Packaging or a related discipline
2+ years in a packaging manufacturing environment, food production or a similar industry.
Experience interfacing with customers in a technical capacity: field testing, qualification trials, claims management, etc.
Experience with double seaming technology, various food canning equipment, and troubleshooting associated problems is highly preferred but not required.
Effective communication skills are needed for this role, both verbal and written, as well as the ability to interact with customers and employees at all levels of the organization.
Demonstrated ability to effectively manage multiple projects to completion
Self-motivated and eager to take the initiative, with the ability to work effectively in a team setting and as an individual
Well organized and detail oriented with good time management skills
Strong PC skills are a must, especially using Word, Outlook, and Excel.
Committed to on-going personal development and career growth
Knowledge and/or certification in Six Sigma is a bonus
Physical Requirements
While performing the duties of this job, the associate is regularly required to sit, stand, walk, use hands, reach with hands and arms, and may be required to balance, stoop, kneel, crouch, or crawl.
The associate may lift and/or move up to 30 lbs.
Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
Working Conditions
Will be required to perform job duties outside of the typical office setting in a plant environment as well as in an office.
While performing the duties of this job, the associate may be exposed to moving mechanical parts and vehicular traffic.
The associate may be exposed to a wide range of temperatures.
The noise level is frequently loud.
*Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Benefits:
Crown offers competitive pay, comprehensive benefits including free company paid health insurance for employees as well as company matched 401(k).
$40k-81k yearly est. 2d ago
Looking for a job?
Let Zippia find it for you.
Dealership Customer Service Associate
Dealerflex
Customer support representative job in Cherry Hill, NJ
DealerFLEX is seeking a welcoming and service-oriented Dealership Customer Service Associate to provide an exceptional first impression at one of the top automotive dealerships in Cherry Hill, NJ. If you have a friendly personality, excellent communication skills, and a commitment to outstanding customer service, we want to hear from you!
As a Dealership Customer Service Associate, you will be the first point of contact for dealership guests, setting the tone for their experience. Your role is to provide a warm welcome, anticipate customer needs, and ensure smooth vehicle flow at the dealership.
Essential Duties & Responsibilities:
Greet every guest with a warm and professional welcome
Assist customers with packages, umbrellas, and car doors as needed
Safely park and retrieve guest vehicles following company policies and traffic laws
Maintain a clean and safe work environment, addressing any potential hazards
Adhere to all ThinkSafe program guidelines and safety protocols
Handle cash, valet tickets, keys, and dealership equipment securely
Arrive on time, dressed in the company-issued uniform, and maintain a professional appearance
Requirements:
High school diploma or equivalent
Must be 18 years or older
Valid driver's license with a clean driving record
Strong communication and interpersonal skills
Detail-oriented and highly organized
Physical Demands:
Regularly walk, run, and stand for extended periods
Use your hands to grip and handle objects
Maintain alertness and focus during shifts
Bend, crouch, and enter/exit vehicles safely
Lift or push up to 25 pounds with control
Working Conditions:
The work environment includes both indoor and outdoor settings
Exposure to varying weather conditions, including heat, cold, wind, and rain
If you're looking for an opportunity with a company that values growth, teamwork, and service excellence, apply today!
DealerFLEX is the complete automotive dealer solution, providing full-service staffing for service drives, valet, detail, wash, parts routes, pickup & delivery, and fleet operations.
$27k-36k yearly est. 30d ago
Hospice Care Consultant
Accentcare, Inc. 4.5
Customer support representative job in Bristol, PA
Job Description
Find your passion and purpose making a difference in the lives of patients and families. Join our team as a Hospice Care Consultant and help connect those in need with compassionate hospice care.
Pay: $75,500-$85,000 (based on experience) base + monthly bonuses and mileage
Benefits: Medical, dental, PTO, paid holidays, 401k + match, recognition, discounts & more!
Coverage Area: Upper Bucks County and Eastern Montgomery County
As a Hospice Account Executive, you'll be the face of AccentCare, building strong relationships with healthcare providers, facilities, and community partners. Your primary focus will be hospice sales, educating referral sources about our services, and ensuring patients receive timely, quality care.
Key Responsibilities
Develop and maintain trusting relationships with physicians, hospitals, skilled nursing facilities, and community organizations through in-person visits and educational conversations, helping them understand when and how hospice care can best support patients and families.
Drive hospice sales by nurturing current relationships, identifying new referral opportunities and increasing awareness of our programs.
Conduct presentations and in-services to educate partners on hospice benefits and eligibility.
Collaborate closely with Admissions and Marketing teams to thoughtfully develop and carry out community outreach plans that reflect the mission of honoring life and offering hope.
Partner with clinical staff to ensure each referral transitions smoothly into care, always prioritizing patient comfort, dignity, and family support during this sensitive time.
Uphold ongoing commitments to quality, ethics, and learning by participating in training, planning thoughtful outreach strategies, and honoring confidentiality in all aspects of your work
Find out if this opportunity is a good fit by reading all of the information that follows below.
Responsibilities
We offer comprehensive benefits and rewards to full-time employees who work over 30 hours per week and their families, including:
Medical, dental, and vision coverage
Paid time off and paid holidays
Professional development
Company-matching 401(k)
Flexible spending and health savings accounts
Qualifications:
A bachelor's degree and/or 5 years of proven experience in home health, healthcare sales, or hospice sales.
Strong communication, problem-solving and relationship-building skills.
Ability to work independently and manage a territory effectively.
Knowledge of hospice regulations and services preferred.
If you're driven, compassionate, and ready to grow your career in hospice sales, we want to hear from you! Apply today and help us bring comfort and dignity to those who need it most.
You can find success in this role if you've held the following jobs: Hospice Care Consultant, Hospice Liaison, Hospice Sales Consultant, Hospice Representative, Community Liaison, Hospice Outreach Specialist, Business Development Representative (Hospice), Hospice Account Executive, Referral Development Manager, Hospice Marketing Specialist, End-of-Life Care Consultant, or Hospice Services Educator.
Qualifications
Come As You Are
At AccentCare, you're part of a community that cares - for patients and each other. xevrcyc You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.
$75.5k-85k yearly 2d ago
Customer Service Specialist
Hunter Hamilton 4.6
Customer support representative job in Malvern, PA
📍 Onsite | Malvern, PA
💰 $26-$28/hr
A global manufacturing and building solutions leader is seeking an experienced Customer Service professional to support its onsite service operations in Malvern, PA. This role is ideal for someone who excels in a fast-paced environment and takes pride in delivering accurate, high-quality service.
Onsite role (not remote)
Must be flexible for a shift between 7:30am and 6pm (8-hour shift), with flexibility for OT
What You'll Do
Manage and maintain customer orders in SAP
Process EDI and standard orders; verify pricing and availability
Coordinate with sales, logistics, and operations to ensure on-time delivery
Resolve customer issues, complaints, and RMAs with professionalism
Track shipments, expedite urgent orders, and communicate updates clearly
Keys to Success
SAP order management experience
2-4 years of customer service experience (manufacturing/building products preferred)
Strong communication, organization, and multitasking skills
Customer-focused mindset with strong problem-solving ability
$26-28 hourly 5d ago
Customer Support Specialist
Garfield Refining 3.8
Customer support representative job in Philadelphia, PA
Garfield Refining is a 130+year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. Our team is passionate about delivering award-winning service-and we're looking for someone equally passionate to join us as a CustomerSupport Specialist.
In this role, you'll learn our business from the ground up, gaining hands-on experience across customer service, operations, and administrative functions. Whether you're looking to build a career in Sales, Account Management, Customer Service, or Business Administration-this is a great place to start.
What You'll Be Doing:
Opening and processing daily shipments efficiently and accurately
Entering and maintaining accurate customer data into our software systems
Maintain a positive and professional attitude toward customers
Answering phone calls and directing them to the appropriate team members
Delivering excellent customer service and communication at every touchpoint
Escalating complex or urgent issues to management as needed
Supporting other departments and projects as assigned
You might be a great fit if you have:
At least 1 year of experience in a professional environment
Associate's or Bachelor's degree preferred (but not required-we provide thorough training)
A quick and adaptable learning style
Proficiency in Microsoft Office, particularly Excel
Strong organizational skills and sharp attention to detail
A passion for helping people and providing excellent service
A dependable work ethic and collaborative mindset
Why Join Our Team?
Benefits and Perks may include:
Competitive salary
Subsidized medical, dental and vision plans for employees and their family members.
401(k) with employer contributions
Paid Time Off
We're proud to be an equal opportunity employer. We are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on our business's needs, job requirements, and applicants' qualifications. In other words, we only care that you're the best person for the job.
$44k-62k yearly est. 1d ago
Care Coordination Supervisor
Pinnacle Treatment Centers, Inc. 4.3
Customer support representative job in Mount Laurel, NJ
Job Description
Care Coordinator Supervisor
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.
Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 35,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.
As a Care Coordinator Supervisor, you are responsible for supervising the timely response to call center inquiries. You will be facilitating and coordinating the admission of those seeking treatment at a Pinnacle Treatment Centers facility and as act as point of contact for employees of the call center.
Requirements:
High school or GED (General Equivalence Diploma) Required.
Proficiency in Microsoft Excel and Office
Ability to travel 1-2 overnight trips per year out of state
Supervisory experience in a call center environment
Preferred
Bachelor's degree
2 or more years of experience in substance abuse/mental health field
Experience working with electronic health records (EHR) and Salesforce
Responsibilities:
Provide leadership and feedback to care coordinator staff.
Assist in the receiving and processing of inbound inquiries from phone, email, and chat.
Assist care coordinators with potential patient's treatment needs, locating facility and level of care that coincide with patient's clinical and medical needs.
Coordinate with our local facility admissions, clinical, and management staff as needed for patient admissions and general inquiries.
Monitor and maintain tracking of potential admissions to Pinnacle Treatment Center facilities.
Understands patient's insurance eligibility and benefits.
Determine patient's insurance eligibility and benefits, assessing viable options for treatment within Pinnacle Treatment Centers.
Train and coordinate new hires through the education process.
Leverage prior experience to improve current process(s).
Review care coordinators work, providing feedback and coaching when necessary.
Works with Pinnacle Treatment Centers to locate available beds and schedule admissions.
Coordinates admissions schedules and sets up patient's transportation as needed.
Work with Call Center Director to coordinate and implement strategies that motivate and incentivize care coordinators.
Assist in managing schedules for 24X7 Contact Center.
Perform quality assurance checks and monitor metrics to assure Contact Center SLAs are met.
Perform care coordinator responsibilities if needed.
Other duties as assigned.
Benefits:
18 days PTO (Paid Time Off)
401k with company match
Company sponsored ongoing training and certification opportunities.
Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
Discounted tuition and scholarships through Capella University
Join our team. xevrcyc Join our mission.
$40k-54k yearly est. 2d ago
Associate, Client Accounting Services-Small Business
Baker Tilly Advisory Group, LP 4.6
Customer support representative job in Philadelphia, PA
Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.
Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.
Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.
Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.
Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.
Job Description:
An Associate within the Client Accounting Services Consulting Team is responsible for providing accounting and financial reporting support services to clients. This role works as part of a team to complete deliverables for clients in a timely manner, with high quality and accuracy. This role works on several clients across various industries and geographies.
Provide best in-class basic accounting and financial reporting support services to clients under direct supervision and with an emphasis on being responsive, timely, professional and accurate
Provide accounting related services to our clients including accounts payable, accounts receivable, account reconciliation, journal entries, general ledger and monthly, quarterly and year end reporting
Provide team with basic support to accomplish client deliverables
Prepare client statements and reports for next level review
Proactively communicate status of work, ask timely questions and seek clarity from lead on client engagement when needed in order to keep work progressing
Answer basic accounting and software questions, escalating as needed
Meet client service expectations through adhering to quality and timely client deliverables, and meeting time budget expectations
Responsive to questions/concerns from team members and clients (internal and/or external)
Execute on defined processes and procedures and share ideas or recommendations for improvements
Promptly communicate roadblocks and inefficiencies as they arise
Maintain and expand knowledge base of accounting principles and practices
Apply learning from one client engagement to the next and share learning with fellow team members where relevant
Stay current with updates and improvements on applicable technology platforms and obtain certifications as directed by supervisor
Qualifications
Bachelor's degree in accounting or related field required
0-2 years of experience in accounting, bookkeeping, or related field desired. Professional services experience a plus.
Knowledge of accounting, bookkeeping and payroll principles related to classifying, recording, and summarizing data and making computations to compile and keep financial records preferred
Experience in Sage Intacct, QuickBooks and/or Bill.com a plus
Experience and knowledge working within MS Office Suite
$78k-105k yearly est. 2d ago
Regional Installation & Service Specialist - Northeast
Silentia Us
Customer support representative job in King of Prussia, PA
About Silentia
Silentia is a Swedish, family-owned company founded in 1989 and headquartered in the U.S. in King of Prussia, PA. Silentia has been operating in the United States since 2014, partnering with leading healthcare systems across the country to improve patient privacy, infection control, and clinical workflows.
We design and manufacture an innovative hard-surface patient privacy screen system that replaces traditional hospital privacy curtains, cubicle curtains, and shower curtains. Our modular and configurable solutions are designed to fit any healthcare environment.
With more than 4,000 product combinations in use across 50+ countries worldwide, Silentia's solutions are proven to help reduce the risk of cross-infection while enhancing patient dignity, staff efficiency, and sustainability in healthcare settings.
Job Description
The Regional Installation & Service Specialist - Northeast is a hands-on technical role responsible for the delivery, installation, commissioning, maintenance, and repair of Silentia's patient privacy screen systems across hospitals and healthcare facilities in the Northeast region.
Key Responsibilities
Perform on-site installation of Silentia privacy screen systems
Interpret floor plans and installation drawings
Assemble, mount, level, and secure systems
Conduct final walkthroughs and handoff
Provide on-site service and repairs
Diagnose and resolve issues
Perform warranty and non-warranty service calls
Support sales with site walks and assessments
Act as technical contact for facilities teams
Coordinate deliveries and tools
Maintain inventory
Submit service and installation reports in Salesforce
Qualifications & Experience
Required
3-7+ years of installation or field service experience
Experience working in a healthcare environment or equivalent setting
Ability to read floor plans, technical drawings, and installation guides
Strong mechanical aptitude
Excellent communication skills
Valid driver's license with a clean driving record
Maintain hospital vendor credentialing and access requirements
Ability to travel extensively
Comply with all applicable federal, state, and local laws, regulations, and hospital policies while performing installations and service
Preferred
Healthcare furniture or architectural systems experience
Infection control familiarity
CRM experience
Physical Requirements
Ability to lift and maneuver equipment weighing up to 75 lbs
Ability to stand, kneel, and climb ladders
What We Offer
Competitive salary
Company van provided
Tools and safety gear provided
Comprehensive health, dental, and vision insurance
Generous PTO and holiday schedule
Option to participate in 401(k) plan
$46k-86k yearly est. 4d ago
Unique Indoor Comfort of Philadelphia - Customer Service Representative
Ace Hardware 4.3
Customer support representative job in King of Prussia, PA
Unique Indoor Comfort in King of Prussia is now an Ace Hardware Company. At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years. You can trust that you can build a career you will be proud of. A career with excellent income, a consistent work schedule and opportunities for advancements. Your essential contributions will be appreciated, respected, and rewarded. Here you won't just "have a job," you will be helping us to reshape the future of home services by providing reliable, best-in-class service to your neighbors in your community.
What You'll Do:
* Provide unmatched customer service.
* Ensure the service department provides exceptional customer service through inventive problem solving and clear communication with our customers.
* Learn all services and product offerings to effectively communicate with our customer base.
* Respond to customer inquiries by email or telephone providing an unequaled first impression.
* Answer inbound phone calls regarding billing issues, product problems, service questions and general customer concerns.
* Make outbound calls to schedule field service appointments and inquire about seasonal maintenance requirements.
* Maintain a high level of professionalism with clients and working to establish a positive rapport with every caller.
* Update customer information in the customer service database during and after each call.
* Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
* Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers.
What you need to succeed:
* Two years of customer service and/or field service logistics experience.
* Strong Computer skills - MS Office, database management, etc.
* Schedule: 9AM - 5.30PM (Monday-Friday)
* Clear, confident, & effective communicator over the phone (with customers) and in person (with team).
* Strategic thinker who possesses the ability to anticipate problems and find solutions.
* Strong organization skills with attention to detail.
* Good time-management, possessing the ability to balance priorities.
* Self-starter and able to work successfully without supervision.
* Competitive, ambitious and results oriented, energized by achieving and exceeding goals.
Physical Requirements:
* Prolonged periods sitting at a desk and working on a computer.
* Talk and hear, both in person and by telephone.
* Use hands repetitively to operate standard office equipment.
* Must be able to lift up to 15 pounds at times.
* Close vision, distance vision.
Why should you join our team?
We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.
In addition to providing our employees a great culture, we offer competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including:
Incentive/Commission/Bonus opportunities (Based on role / grade level)
401(k) retirement savings plan with matching company contributions, eligible on your first day!
Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
Warehouse Merchandise Discount!
Paid time off & paid holidays (depending on role and month of hire)
Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.
Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review.
Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.
Benefits are provided in compliance with applicable plans and policies.
Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:
Create Job Alert
About Ace Hardware Home Services
Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting.
Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your HomeSM and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware.
Equal Opportunity Employer
Ace Hardware Home Services is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
Disclaimer
The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.
This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$28k-34k yearly est. 2d ago
Client Care Representative
Benjamin Franklin Plumbing Ocean City 4.0
Customer support representative job in Philadelphia, PA
Plumbing Careers at Benjamin Franklin Plumbing
Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team.
JOB SUMMARY
This position answers incoming client telephone calls. Assists with the supervision and dispatching of all scheduled service and maintenance calls. Reports to the Call Center Manager.
JOB DUTIES
Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
Good communication with the client is essential! Has a courteous and pleasant demeanor, whether on a phone call or not
Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time
Notifies clients ahead of time without fail if the Plumber is not going to arrive at their home within the scheduled time window
Calls Agreement Membership clients, as scheduled service appointments, should be booked to make up for any shortfall of repair calls
MINIMUM REQUIREMENTS
High school diploma or equivalent required
Above-average verbal and telephone communication skills are essential
Must have good computer software skills
Prior customer service experience preferred
$26k-36k yearly est. 2d ago
Customer Service Representative
Risus Talent Partners
Customer support representative job in Newtown, PA
Customer Service Representative | Strategic Account Services
Newtown Square, PA | Hybrid (4 days on-site, 1 remote)
We are hiring a Customer Service Representative to support a Strategic Account Services team focused on a growing eCommerce catalog program. This role handles order entry, pricing support, and customer communication while partnering closely with internal teams.
What You'll Do
Process customer orders accurately within 48 hours
Support pricing reviews for new and existing customers
Manage customer inquiries, requests, and issue resolution
Maintain accurate customer and product data in the ERP system
Monitor inventory levels tied to customer programs
Collaborate with purchasing and internal teams as needed
What We're Looking For
Customer service or order management experience
Comfort working in ERP and CRM systems
Strong communication and phone skills
Organized, detail-oriented, and able to multitask
Able to thrive in a mostly on-site, hybrid environment
Why This Role
High-visibility strategic accounts
Stable, collaborative team environment
Growth-focused role supporting an expanding program
$28k-36k yearly est. 3d ago
Scheduler/Customer Service Representative
Always Best Care 4.1
Customer support representative job in Wilmington, DE
Work Schedule:
operates on an alternating weekly basis
Working Weekend
Monday
7:00a - 3:30p
Tuesday
8:30a - 5p
Wednesday
Off
Thursday
Off
Friday
7:00a - 3:30p
Saturday
7:30a - 4p
Sunday
7:30 - 4p
Weekend Off
8:30a - 5p
8:30a - 5p
8:30a - 5p
8:30a - 5p
8:30a - 5p
Off
Off
During your probationary period, generally your first 30 - 90 days, your hours will reflect the "Weekend off" schedule
Position Summary:
The Scheduling Coordinator is responsible for providing exceptional customer service by promptly and professionally addressing inquiries and complaints. This role requires strong communication skills, in-depth knowledge of company products and programs, and the ability to work effectively within a team environment.
Essential Duties and Responsibilities:
Answer phone calls in a professional and timely manner.
Manage, fill and update schedules by matching caregiver skills to client needs and handling last-minute changes.
Triage heavy phone volume efficiently.
Review and approve schedules weekly for billing and payroll.
Serve as a liaison between caregiver staff, clients, families, and other back-office employees.
Learn and utilize new software to document all activities in a shared database.
Maintain composure and work effectively in a fast-paced environment.
Demonstrate excellent customer service skills.
Able to learn new software and document ALL activities in a shared database.
Utilize strong critical thinking and problem-solving abilities.
Be familiar with New Castle and Kent Counties for mapping locations.
Perform other duties as assigned.
Qualifications:
High School Diploma or GED equivalent required.
Associate's degree preferred.
Previous experience as a scheduler in a medical-related field is advantageous.
Proven track record of providing excellent customer service.
Knowledge of medical terminology and coding is necessary.
Strong problem-solving skills.
Proficiency in data entry and computer skills, including Microsoft Office Suite.
Excellent verbal and written communication skills.
Ability to maintain confidentiality.
Ability to work independently with minimal supervision.
Must pass background check, drug screening, a doctor's physical, and a 2-step PPD test.
EXPOSURE CONTROL CATEGORY: Low Exposure
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$24k-31k yearly est. 2d ago
Customer Service Representative
LHH 4.3
Customer support representative job in Bensalem, PA
Job Title: Customer Service Representative
Type of Employment: Temporary, 3 Months
In Office/Hybrid/Remote: Fully in Office
Hourly: $22/hr
LHH is partnering with a very fun company in Bensalem, PA within the music industry is looking to hire a temporary Customer Service Representative to cover for a 3-month leave. The qualified candidate should have strong technology skills, excellent communication skills, and be very detail oriented. The hours are Monday through Friday 8:30AM to 5:15PM with a 1 hour break.
If this role is a fit to your background, please submit an updated resume for review.
Responsibilities:
Enter customer orders into the company ERP system
Monitor EDI website orders and verify for accuracy
Answer incoming phone calls and emails from dealers, non dealers, sales reps and consumers to assist with orders, returns or order issues
Assist with backorders
Schedule shipments and handle order payments
Required Experience:
At least 1 year of customer service experience
Excellent written and verbal communication skills
Proficient in Microsoft Office Suite and able to learn new software easily
Ability to type 50WPM minimum
Extremely detail oriented
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ***********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
$22 hourly 5d ago
Plasma Center Specialist/Phlebotomist
B Positive National Blood Services LLC 3.1
Customer support representative job in Narberth, PA
The Plasma Center Specialist will operate under the direct supervision of the Center Manager and more generally under the Medical/Laboratory Director, and at times will take instruction from the Quality Assurance Manager and Physician Substitute on site. The Plasma Center Specialist ensures donor suitability, product integrity and the continued good health of donors through the compliance with Food and Drug Administration (FDA) regulations, state regulations, and the Standard Operating Procedure (SOP) Manual guidelines and any other applicable regulatory standards.
Essential Duties and Responsibilities (the following list is intended to be a guideline. Other duties and responsibilities may be assigned): Duties to include but not limited to:
Greet and register donors
Administer health history questionnaire to donors
Assess and record donor weight and vitals
Ensure facility and equipment are clean and maintained according to regulations
Set up, operate, and maintain instruments used for donor qualification and donation, as well as for the processing and storage of donor samples and products. Perform and document Quality Control and routine maintenance, and report any equipment issues as required
Communicate delays and other issues to center management, nurse and/or other necessary parties
Assess supply inventory; order and restock, as needed
Document activities and issues
Answer donor inquiries
Read, write, and understand the English language
Document operational and maintenance activities when necessary
Quarantine and discard unacceptable samples and products
Pack, label and ship samples and products to meet suppliers' requirements
Store products in and maintain organization of large, walk-in, sub-zero freezer
Prepare site and perform phlebotomy
Attend to donor's needs, including donor reactions
Promote customer satisfaction through appropriate interaction and responsiveness to customer needs
Report all unsafe situations or conditions to supervisor
Available to travel up to 25 miles to other facility(ies) for training or assisting other center's staffing needs
Other duties, as assigned
Requirements
Education and Experience:
High school diploma or the equivalent (must show proof).
Previous experience or education in a health-related field helpful.
Phlebotomy certification preferred.
Required Skills/Abilities:
Must be able to operate accurately the following equipment:
Computer (basic skills includes typing, following prompts on monitor, using mouse, saving information etc.)
Nexsys PCS
Hematastat II
Refractometer
Safepette
Spot Vitals Signs monitor (Blood Pressure/Pulse & Thermometer)
Memory Monitoring Thermometer
Relative Humidity Monitor
Scale
Stadiometer
Freezer
Sealer
Centrifuge
Thermometer
Tachometer
Stop watch
Physical Requirements:
Read computer screens, procedure manuals and other documents.
Hear doorbells, alarms, telephone, and other mechanical devices.
Work confidently while being observed during frequent quality inspections.
Work in walk in - Sub zero freezer(s)
Ability to lift, pull, tug up to 50 pounds to stock supplies and/or move or support donors
Regularly required to use hands and fingers, to handle & feel objects, tools and controls; reach with hands and arms.
Vision abilities required by this job, including close vision
Required to stand for extended intervals, walk, climb and balance; stoop, kneel and crouch.
Physical ability to operate equipment used on donor floor areas that may require repetitive motion and manual dexterity.
Ability to read while standing or sitting in front of a computer for short periods of time.
Must wear personal protective equipment (PPE) required such as eyewear, lab coats, and gloves
B Positive Plasma Offers:
Competitive Wages
Flexible scheduling
Positive Work Environment
Paid training opportunities
Comprehensive Medical and Dental Benefits
Paid Time Off
401(K)
$32k-47k yearly est. 1d ago
Customer Service Representative
Randstad USA 4.6
Customer support representative job in Burlington, NJ
We are seeking a customer-focused Customer Service Representative to join our team in Burlington, NJ. In this role, you will be the "voice and heart", providing essential support and troubleshooting for our diverse customer base. This is an entry-level position designed for individuals who are eager to learn our industry-leading technologies and grow within a supportive, collaborative environment.
What You'll Do:
Actively listen to customer inquiries to provide accurate information on products, parts, and services.
Efficiently process supply orders, provide price quotes, and manage RMAs (Return Merchandise Authorizations) and Web Store enrollments.
Maintain precise documentation of all customer interactions and solutions within our CRM database to ensure seamless follow-up
Work closely with supervisors and cross-functional teams to meet performance metrics while adhering to company guidelines and schedules.
Essential Qualifications:
High school diploma, GED, or equivalent experience.
0-1 year of experience in a customer-facing or professional office environment.
Exceptional phone handling skills and the ability to practice active, responsive listening.
Familiarity with CRM software or advanced proficiency in the Microsoft Office Suite.
What We Offer:
$22 per hour competitive compensation
M-F, 20 hours per week part time schedule
Enjoy a balanced schedule with in-office collaboration Monday through Wednesday.
Comprehensive medical, dental, and vision insurance, plus an Employee Assistance Program (EAP).
401(k) plan with company match and life insurance.
For a faster response, please email your resume to ****************************** with "CSR" in the subject line.
Information Information (Default Section) Title Permanent Part-Time Enrollment Services Associate - Advisement Camden County College (CCC) is a leading two-year community College with campuses in Blackwood, Cherry Hill and Camden, New Jersey. In addition, the college operates a Regional Emergency Training Center to educate and train police and fire academy professionals as well as a partnership with the Joint Health Sciences Center in the Camden City educational hub. The college is proud of its status as a Hispanic-serving and military friendly institution.
As a leading employer in the region, CCC offers dynamic opportunities for educators, academic leaders, and professionals who are passionate about shaping the future of education and workforce development.
Joining CCC means becoming part of a mission-driven institution that values diversity, innovation, and excellence. Our faculty and administrative teams are dedicated to student success, academic rigor, and community engagement, making CCC an exciting and rewarding place to work.
Choose CCC for competitive salaries and comprehensive benefits, including health, retirement and tuition assistance.
Location
Blackwood Campus
Department
Strategic Enrollment
Days and Hours
See Special Instructions
Requisition Number
Position Goals
POSITION GOALS
The Enrollment Services Associate - Advisement will report directly to the Director of Academic Advisement and will promote a positive and successful learning environment for students and campus visitors in an effort to increase student retention, success and completion. As the first point of contact for the Student Services Center, the position will leverage a holistic approach in assisting students with resource referrals, campus policy interpretation, enrollment steps, appointment scheduling and service use, and general campus navigation.
The Enrollment Services Associate - Advisement will remain consistent with Camden County College's acknowledgement of the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community's traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, in our workplaces and society.
Job Description
ESSENTIAL FUNCTIONS
Provide coverage for the Student Services Center Information Desk, working independently, and using professional judgment to respond to a variety of customer service requests in a friendly manner.
Connect students to appropriate academic and student service resources to support student success.
Complete Back-on-Track (BOT) administrative and financial tasks in support of the BOT Program Manager.
Support students with scheduling and adjusting Student Service Center related appointments and vet student records in advance to ensure compliance with meeting requirements.
Provide in person and virtual appointment scheduling support for all services within the Student Services Center and adjacent offices within QLess Tempo.
Coordinator virtual advising sessions in support of Professional Advisors and Director.
Convey college policy clearly and effectively.
Assist students virtually by responding to the advisement department email and providing comprehensive phone assistance to all callers.
Participate in ongoing professional development and training.
Provide services at all three college locations, both in-person and virtually.
Follow all college policies, procedures and processes.
Participate in committees, activities, and events as assigned.
Comply with all safety, fire, and smoking regulations.
Complete all mandatory compliance and safety training as scheduled by Human Resources.
Perform all other duties as assigned.
Minimum Qualifications
MINIMUM QUALIFICATIONS
Associate's degree or equivalent credits required.
Minimum 1 year of customer service experience required; Community College experience preferred.
Excellent customer service skills, including, but not limited to friendliness, courteousness, thoroughness and flexibility.
Demonstrated ability to work effectively with a diverse population.
Demonstrate strong communication, interpersonal, leadership, facilitation, and training skills
Ability to work as a part of a cross-functional team in an innovative environment, and independently as needed.
Excellent computer skills, including but not limited to: Microsoft Office Suite, LMS, Self Service, Early Alert Systems, Video Conferencing and others as needed.
Ability to plan and prioritize multiple tasks.
Demonstrated commitment to professional development and improvement.
Valid driver's license, insurance and access to private vehicle required.
Benefits
Special Instructions for Applicants
Standard working hours are AY: Monday to Thursday 10:00 a.m. - 4:00 p.m., Friday 9:00 a.m. - 3:00 p.m.; Summer: Monday to Thursday 10:00 a.m. - 4:00 p.m., Friday 9:00 a.m. - 3:00 p.m.
Published Salary Range
$20.00
Job Open Date
01/16/2026
Job Close Date
Open Until Filled
Yes
Job Category
Administrative/Staff
Application Types Accepted
Main App - Applicant
$20 hourly 2d ago
Aon's Corporate Apprenticeship Program, Business Services - Radnor & FtWashington, PA
Aon 4.7
Customer support representative job in Fort Washington, PA
About the Program
The Aon Apprenticeship Program is a highly selective career development opportunity designed for individuals who want to launch a career in Insurance Brokerage through real work, structured development, and high expectations. This is a professional role supported by coaching and development, with clear performance expectations and progression milestones.
How this opportunity is different
This "Earn and Learn" program offers an alternative pathway to gain valuable on-the-job experience while advancing your education and career development at Aon, with dedicated time during the standard workweek for classes to ensure a balance between academic achievement and professional growth.
Fully paid tuition and books toward a two-year Liberal Studies associate degree at Montomery County Community College
Integrated schedule of 40 hours per week combining work at Aon's Fort Washington office (in-person) and classes on campus at Montomery County Community College
Potential for pay increases every six months for the duration of the two-year program
Program begins August 3rd, 2026
What the day will look like
Business Service Apprentices support our risk management and insurance teams in delivering solutions to clients across various industries. Apprentices learn the foundations of commercial insurance, risk assessment, and client service, while building the skills, habits, and business fluency needed to grow into long-term roles. Apprentices will:
Assist with the preparation and review of insurance documentation and client presentations
Support teammates in gathering and analyzing risk information
Help manage and update client records and databases
Participate in client meetings and calls, providing administrative support
Conduct research on insurance markets and emerging risks
Collaborate with team members to deliver high-quality service to clients
Roles within Business Services:
Depending on location and business need, you would be hired into one of these roles:
Associate Broker
Account Manager
Pension Administrator
Skills and experience that will lead to success
Deliver assigned projects and tasks on time with accuracy and attention to detail.
Apply feedback promptly to improve processes and performance.
Find opportunities for efficiency and innovation through proactive problem-solving.
Communicate clearly and professionally with internal and external partners.
Manage competing priorities to ensure deadlines are consistently met.
Use Microsoft Office Suite to create polished and accurate deliverables.
Contribute to team success through collaboration, critical thinking, and continuous learning.
Required Qualifications & Expectations
High school diploma or equivalent GED, or on track to graduate by July 1, 2026
Minimum age of 18 years by June 15, 2026
Meet enrollment requirements for Montomery County Community College's AA Liberal Studies program and maintain passing grades (C or higher)
Authorized to work in the U.S. (Aon does not offer sponsorship)
Ability to work consistently in a professional, team-based environment
Commitment to an on-site schedule for the full 2-year program (remote work not available)
Preferred Qualifications
Prior work or leadership experience demonstrating responsibility and work ethic
Interest in building a long-term career in a professional services environment
What do we offer? Compensation & Benefits
Full-time salary of $46,200 per year ($22.21 per hour)
Tuition assistance to continue your education post program
Paid time off, including 12 paid holidays and 15 vacation days per calendar year
Medical, dental and vision benefits
401(k) savings plan with an employer contribution
Comprehensive employee assistance program that includes free counseling sessions
Detailed benefits information provided at time of offer
Selection Process
Admission is competitive. Candidates are evaluated on professionalism, readiness, learning agility, and potential. To ensure a consistent and fair evaluation, all candidates progress through the same structured process. Completion of each step is required to remain under consideration.
1. Application Submission
Apply through our careers site. The application must be fully completed (all required fields and questions), and an attached resume is required. Incomplete applications or missing resumes will not be reviewed.
2. Online Skills Assessment & Video Interview
Applicants who meet initial requirements will complete an online skills assessment to evaluate proficiency in workplace tools (Microsoft Excel, Outlook, PowerPoint). Those meeting the minimum score will proceed to a structured, one-way video interview, assessed on professionalism, communication, learning agility, and readiness.
3. Recruiter Screening
Candidates who pass the assessment and video interview will complete a virtual screening with an Aon recruiter, featuring behavioral-based interview questions.
4. Program Readiness
Successful candidates are referred to the partner college to confirm eligibility. This includes submitting transcripts or completing placement exams to enroll in courses aligned with the apprenticeship program.
5. On-Site Interviews
Finalists will interview on-site with the hiring team. Interviews include behavioral and situational questions to assess accountability, and ability to succeed in a professional, team-based environment. Attendance on-site is required (remote interviews are not available for this stage).
6. Offer Stage
After on-site interviews, selected candidates receive contingent offers. Upon acceptance, candidates must complete a background check and any additional pre-employment steps communicated by the recruiter.
For more information, visit our LinkedIn Life Page: Aon US Apprenticeship Program or register for one of our information sessions here.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.
We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
#AonApprenticeUS
#ApprenticeRadnorandFtWashington
#LI-SM2
2025-95997
$46.2k yearly 6d ago
Claims Service Sales Representative
CWA Recruiting
Customer support representative job in Montgomery, PA
Property & Casualty Insurance
Montgomery County, Pennsylvania
As a sales representative, your role involves taking initiative and providing guidance throughout the recovery journey. Your support will help build trust, making it easier to finalize the sale. Our skilled team will handle all the necessary paperwork, while you play a crucial role on the front lines, assisting homeowners and business owners as they navigate the aftermath of disasters like fire, water, or storms. Familiarity with the Xactimate system would be beneficial, along with strong writing abilities. The ideal candidate should not only understand property claims but also possess the ability to persuade clients effectively. It is essential to live within the designated territory, which includes Allentown, NE PA, Schuylkill, Lebanon, Reading, Bucks, and Montgomery counties, among others.
Since 1964, our company has employed 20 staff members. Candidates must have a clear background, a valid driver's license, and a willingness to obtain an adjuster's license. Availability is required on both weekdays and weekends. We strive for a quick resolution, responding to emergencies, referrals, and opportunities with speed and efficiency.
$34k-40k yearly est. 4d ago
Client Experience Specialist (50525)
American Furniture Rentals, Inc. 4.0
Customer support representative job in Camden, NJ
Job Title: Client Experience Specialist - National Accounts Department: National Accounts Reports To: Director of National Accounts BASIC FUNCTION: Coordinating all national activity between the branch location and the account. Answering account questions, resolving complaints, and addressing emergency issues when needed. Handling the account quickly and efficiently to achieve the highest level of account satisfaction.
RESPONSIBILITIES:
* Maintain open communication with AFR's National Accounts regarding their orders, issue resolution, invoicing questions and concerns.
* Create cost analysis and quotes based on customer needs. Compose master lease to mirror quote.
* Maintain team folders• Create Kit to mirror updated quote
* Work with the Customer Service National Account Team to ensure seamless communication is maintained when contacted by their accounts.
* Train new staff members on policies, practices and NAV program
* Maintain national account customer cards to include accurate information for accounting contacts
* Prepare biweekly aging reports by collecting and analyzing information pulled from NAV for all national accounts.
* Review all contracts prior to invoicing for accuracy. This includes working with operations to make sure all dispatch documents are posted, in order to eliminate delays with monthly invoicing.
* Create/Send monthly Invoices for all national accounts
* Utilize the customer's ledger to make collection efforts and discuss open invoices and account balances.
* Pull checks to evaluate payment, and educate the client on the information needed to apply payments correctly
* Create/ Send Credit Memos, and Apply or Move Payments when needed
* Research leads and pass on to Account Manager to pursue
* Other duties requested by Account Manager as needed
SKILLS:
* Oral and written communication skills
* Customer relations, customer service and interpersonal relation skills
* Organization, planning, time management skills
* Professionalism and diplomacy skills
$33k-55k yearly est. 50d ago
Client Specialist, The Promenade at Sagemore
Knitwell Group
Customer support representative job in Marlton, NJ
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 01021 Marlton, NJ-Marlton,NJ 08053Position Type:Regular/Part time
Pay Range:
$16.42 - $20.55 Hourly USD
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$16.4-20.6 hourly Auto-Apply 36d ago
Learn more about customer support representative jobs
How much does a customer support representative earn in Cherry Hill, NJ?
The average customer support representative in Cherry Hill, NJ earns between $32,000 and $54,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.
Average customer support representative salary in Cherry Hill, NJ
$42,000
What are the biggest employers of Customer Support Representatives in Cherry Hill, NJ?
The biggest employers of Customer Support Representatives in Cherry Hill, NJ are: