Customer support representative jobs in Glen Burnie, MD - 1,929 jobs

Description of the role: The Antwerpen CJDR Service Advisor at Antwerpen Automotive is responsible for providing exceptional customer service to clients in need of automotive maintenance or repairs. This role plays a crucial part in ensuring customer satisfaction and repeat business. Responsibilities: Assessing customer needs and guiding them through service options Scheduling appointments and coordinating service timelines Communicating vehicle maintenance recommendations clearly Collaborating with service technicians to ensure timely completion of work Resolving customer concerns and complaints professionally Requirements: Prior experience in customer service or automotive industry preferred Strong communication and interpersonal skills Ability to multitask and prioritize in a fast-paced environment Attention to detail and problem-solving abilities Knowledge of automotive terminology and maintenance practices Benefits: Competitive compensation: Salary plus commission Opportunity for career growth and development Medical, Dental and Vision insurance options Paid time off and holidays Employee discounts on automotive services and products About the Company: Antwerpen Automotive is a reputable automotive dealership located in Baltimore, MD. With a focus on customer satisfaction and quality service, we pride ourselves on our dedicated team and welcoming work environment.

About the Role The Commercial Lines Client Service Representative plays a vital role in supporting our commercial clients and ensuring their insurance needs are met with professionalism and care. As the primary point of contact for business clients, you will deliver exceptional service, provide expert guidance on commercial coverage, and maintain strong client relationships. This position is key to sustaining our reputation for excellence and driving client retention. Key Responsibilities ● Provide timely and professional assistance to commercial clients regarding their insurance policies, including coverage questions, billing inquiries, and policy changes. ● Process new business applications, renewals, endorsements, audits, and cancellations accurately and efficiently. ● Proactively identify client needs and recommend appropriate coverage options or enhancements to protect their business. ● Maintain accurate client and policy information in the agency management system. ● Assist in the claims process by guiding clients and collaborating with carriers to ensure fair and timely resolution. ● Coordinate with producers and underwriters to deliver comprehensive solutions for complex commercial accounts. About the Candidate The ideal candidate has a strong background in customer service and experience working with commercial insurance accounts. They excel at building lasting relationships with business clients and explaining complex coverage in clear, understandable terms. Highly organized and detail-oriented, they thrive in fast-paced environments and manage multiple priorities with accuracy. Their proactive communication and commitment to service excellence make them an invaluable member of the team. Qualifications Experience: 2+ years in a customer service role, preferably within commercial insurance. Active P&C license preferred but not required with the right experience Strong written and verbal communication skills Tech-savvy, detail-oriented, and organized Experience with an agency management system is a plus. Team-first mentality with a proactive and collaborative attitude Compensation & Benefits Competitive base pay range of $60,000 to $80,000 Full benefits package including health insurance and retirement contributions Free parking Work Environment In-office role (Monday to Friday schedule). Communication channels include phone, email, and team collaboration platforms Small team with supportive culture and a mix of independent and group tasks

The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions. The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services. Position Accountabilities Represent the Bank to clients, prospects and guests in person, by telephone or by email in a courteous, professional manner. Greet and provide exceptional service in person and by telephone/email. Provide accurate information regarding Bank services, products, policies and procedures. Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services. Partner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management) Complete forms and other required documents and follow Bank policies and procedures. Process transactions in person and via telephone/email to include loan payments, account transfers, and address changes. Perform all duties of a Teller to include: Provide excellent client experience Perform basic client and cash transactions Balance cash each day Identify referral opportunities to contribute to branch goals Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures Identify risk and escalate concerns through proper channels Develop and maintain knowledge of bank products, services, including other lines of business Ability to learn and adapt to changing digital channels * Perform other duties as assigned. Organizational Relationship This position reports to Branch location leadership. Position Qualifications Education & Experience High school diploma or equivalent (GED). One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent oral and written communication skills Ability to exercise sound business judgment Proficient computer skills Ability to handle multiple tasks with attention to details Flexible, able to adapt to change Shifts may vary for each position offering, depending on business need Able to stand for extended periods of time and lift objects up to 30 pounds Some local travel possible Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting ********************************************************* We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.

A prominent pediatric healthcare provider in Washington is looking for a Family Services Associate to assist patients and families with issues related to illness and facilitate resource access. Responsibilities include coordinating care among medical teams, conducting screening interviews, and ensuring follow-up support. Candidates must hold a Bachelor's degree and ideally have experience in crisis situations. Bilingual abilities are preferred. This position offers a full-time work schedule with a competitive salary range of approximately $44,782.40 - $74,630.40. #J-18808-Ljbffr

**Title:** IAD Customer Service - Baggage Drop Agent - Vendor Behind Counter (VBC) **Pay Rate:** 18.13 per hour **Job Classification:** Full-Time, Non-Exempt **Shift:** Your **work schedule (shift)** will depend on what the company needs and which shifts are available when you finish onboarding. + 04:00 AM - 12:30 PM + 05:00 AM - 13:30 PM The **Customer Service - Baggage Drop Agent also known as Vendor Behind Counter (VBC)** assists airline passengers by verifying government-issued identification, issuing passenger baggage tags, and moving such baggage to the client conveyor belt system. **Basic Qualifications:** - Must be 18 years of age or older - No high school diploma, GED, or college degree required **Preferred Qualifications:** - One (1) year of customer service or similar work experience preferred **Specific Duties/Essential Job Functions** : (Other duties may be assigned) + Meet and greet airline customers in a positive and friendly manner. + Move stanchions for optimal line queue management. + Verify government-issued photo identification and /or authorization to ensure only authorized access to the concourse. + Issue customer baggage tags and place such tags on checked baggage. + Move tagged baggage to the client conveyor belt system. + Comply with all safety, security, compliance, and quality standards and employees must also adhere to all hazardous materials handling requirements. + Maintain a clean and safe work area at all times. + Miscellaneous duties as assigned. **Physical Demands:** + The individual may be required to stand and walk for 2/3 or more of the work shift. + Individuals may be required to talk, hear, and use hands to handle or feel, for 2/3 or more of the work shift. + Individuals may be required to periodically lift 75 pounds or more for up to 2/3 of the work shift **Work Environment:** + The work environment has a moderate noise level. **Language Skills:** + Ability to communicate effectively in the English language. + Ability to read and interpret documents such as government-issued identification items, safety rules, operating and procedure manuals, and employee handbooks. + Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. **Math Skills:** + Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal **Reasoning Ability** : + Ability to apply common sense understanding in order to carry out instructions furnished in written, oral, or diagram form. + Ability to deal with problems involving several concrete variables in standardized situations. **General Company Requirements:** + Employees must comply with the Company's uniform and grooming standards and must wear his or her SIDA badge/Airport ID at all times. + Employees must comply with all guidelines and policies set forth in ABM Aviation's Employee Handbook. These policies include, but are not limited to, the Company's Zero Tolerance Discrimination and Harassment Policy, Retaliation Policy, Ethics Policy, and Security Policy **Experience:** + Previous airport, baggage handling, warehouse, or porter experience preferred. **Overall:** + Must be 18 years of age or older. + Must be willing to work on assigned schedule, which includes weekends. + Must meet all requirements to receive required airport SIDA badge, and Customs Seal (if applicable), including successful completion of a background check and ten-year work history. **MUST have** the following three documents with yo for the SIDA Badge Application CBP purposes in case we move you forward for the next steps: + SSN + **Identification with Current Address (Choose one)**** + State ID + Driver's License + **Citizenship Verification (Choose one)**** + **US Citizens:** US Passport or US Birth Certificate/Naturalization + **Foreign Nationals:** Green Card or Employment Authorization Document (EAD) + EAD Categories ineligible for SIDA security clearance: A10, A11, C08, C10 (see recruiter for more information) ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members (******************************************************************************************************************** | (Programa de Beneficios de ABM) REQNUMBER: 141576 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

About Client: Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencies helping them streamline the administration of business operations. Its scalable, flexible technology is designed to help you quickly and efficiently turn huge amounts of data into manageable, actionable tools you can use to meet a variety of objectives. Rate Range: $22-$23/Hr Job Description: Provide mail, distribution, copy, printing, hospitality, reception, file, or other services defined or outlined in EPIQ's service agreement with client Provide support for miscellaneous requests and flex services with a "can do" attitude and philosophy Maintain a positive team-player mentality Accurately communicate with client staff and EPIQ team members regarding commitments, deadlines, challenges, requests, etc Deliver on service commitments in a timely and accurate manner Invest proper effort and QC approach to deliver highest quality work and service Comply with EPIQ's standards of operations as set forth in the contract agreement, the site operations manual, and the employee handbook Expected to uphold the Standards of Service and best practices developed by ***. Responsibilities: General: "Monitor and listen to clients to understand inquiries and requests in order to provide accurate information about the facilities and services with prompt assistance Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy, print, scan or production requests Follow established guidelines and procedures for receiving, documenting, organizing and mailing out client packages (i.e. parcel deliveries, messenger services, etc.) Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries throughout his/her shift Answering telephone inquiries, loading/unloading parcels, delivering of parcels, copying, and faxing and guest requests Due to the cyclical nature of the industry team members may be required to work varying schedules to reflect the business needs of the firm Specific duties as assigned: Mail/Distribution Services Sort, distribute and meter US mail with knowledge of current postal rates Ensure all projects have been properly produced and Quality Checked (QC'd) to EPIQ's standard Ensure clients request and the delivery of faxes/parcels in a timely matter in accordance to EPIQ's standards Copy Services Immediate attention given to clients entering Copy/Mail Center in accordance with EPIQ's standard of operation Accurately produce copy, print and scan projects in accordance to verbal and written instructions Exhibit ability to take verbal instructions while taking notes to properly produce staff copy projects Hospitality Services Provide excellent client service as the coordinator of the clients' conference rooms, common areas and kitchens Ensure clients requests for the set-up and use of meeting rooms are handed accurately and proactively Place orders for food and beverages for use during meetings as assigned Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use "Organize and distribute client kitchen supplies Maintain inventory control and order supplies as needed Perform cleaning, dusting and other incidental tasks as assigned Floor Coordination Provide excellent client service as the first line of contact with the client Responsible for the organization and upkeep of various satellite copy rooms throughout an assigned work area. This includes the stocking of general supplies, delivery of paper, and basic daily maintenance of the copier(s) in that area Responsible for the pick-up and delivery of all mail/parcels as well as all copy, print and scan projects that area assigned to the Copy Center Reception Work closely with the client's staff to ensure seamless day-to-day operations as the first line of contact with the client's visitors "Answer incoming telephone calls and direct call traffic to the proper person Take accurate and complete messages for those employees who may be unavailable Greet and announce visitors in a friendly and business-like manner Maintain neatness and organization of reception desk and front closet areas with various administrative duties as outlined by the Site Manager Qualifications: High School Diploma or equivalent Minimum of 1 year professional level work experience "Previous experience in a client service oriented field preferred "Willingness and ability to learn new skills. Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at . Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.

Harrison Gray Search has partnered with a premier insurance and financial services firm to find a dedicated Client Service Specialist. This is a client-focused agency that prides itself on providing a superior customer experience and maintaining the highest standards of integrity. Role Overview As a Client Service Specialist, you will provide exceptional support to the account management team by handling daily client requests related to claims, billing, and eligibility. This role is essential for maintaining smooth agency operations and ensuring clients receive timely, high-quality service. Key Responsibilities Customer Advocacy: Communicate and follow up with clients and insurance carriers to resolve inquiries quickly. Claims Management: Manage the full claims process, including reporting, documentation, and tracking status with carriers. Account Support: Assist account managers with client activities, including enrollment and eligibility requests. Billing & Data Entry: Resolve billing errors and maintain accurate client policy information within the Epic management system. Records Management: Organize and update client files to ensure all documentation is current. Requirements Licensing: Must hold an active Life & Health Insurance license. Experience: At least 2 years of customer service experience in an office setting. Specialized Knowledge: Prior experience with claims resolution and eligibility is required. Technical Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience with agency management systems (Epic preferred). Soft Skills: Strong communication skills and the ability to prioritize tasks in a fast-paced environment. Languages: Proficiency in additional languages is a plus. Why Join the Team? You will work in a supportive, collaborative environment that values innovation and excellence. This position offers opportunities for professional growth and the flexibility of a hybrid work environment.

The Ford Agency is currently seeking a Member Retention Specialist to join the team-oriented membership department of a higher education association. The successful candidate will build relationships with members, and analyze data to develop member retention and engagement strategies for the short and long term. This is a great opportunity for someone who has solid experience in membership engagement in the higher education space and is looking to take on a strategic role. Responsibilities Include: Build strong relationships with members both individual and institutional Communicate regularly with members; informing them of benefits, daily activities, and answer their inquiries Implement strategic retention and outreach Develop and distribute member newsletter alongside leadership and communications teams Create member recognition programs and other initiatives for member engagement Analyze data and other metrics to improve member retention Collaborate with leadership on annual reports, and board materials related to membership trends Qualifications Include: Bachelor's Degree 3+ years professional experience in membership engagement, customer relations, or similar field Experience in higher education and associations required Experience with Salesforce or other CRM required Superb written and verbal communication skills Excellent time-management Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation. The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients. To see more positions available through The Ford Agency, please check out our website at ********************

The Client Success Specialist is responsible for supporting the Client Success team activities, specifically generating ideas for revenue growth, creating presentations, sourcing and merchandising products. Ideally, the CSS helps the Client Success team grow their business and provide a top-notch client experience. Collaborate with the Client Success Executive on ways to increase revenue. Create solutions based on client needs, to include researching product and service information from suppliers, including costs, availability, and delivery schedule for designated accounts. Follow trends in the marketplace to best develop creative merchandise solutions. Manage projects within the Client Success team, coordinating multiple stakeholder groups to develop and execute deliverables. Participate in sales/supplier/client meetings to increase product and solutions knowledge. Create and design artwork for client orders and develop client proposals and presentations on an as needed basis in Adobe Illustrator and PowerPoint. Be people-oriented, client-focused, and assertive in developing client and supplier relationships. Qualifications • 2-3 years of B2B sales, inside sales or sales support experience. • Experience in promotional products, PR, marketing services a plus. • Familiarity with CRM systems such as NetSuite, Salesforce, Zoho etc. • Microsoft Office proficiency required. • Bachelor's degree preferred but applicable experience will be considered.

We are in search of a diligent and dedicated Customer Success Consultant to join our Customer Success team. We are Signal Vine, and we have an AI-based text messaging service that is a proven determinant in student success. If powerful results and use cases excite you AND you are a high-performer who is looking for an entrepreneurial, mission-driven team, Signal Vine is the place for you. The perfect candidate is interested in problem solving, helping people, and tackling tricky challenges that confront our customers. This is a customer-facing role, responsible for assisting the customer best utilize the Signal Vine platform. You will act as the technical lead working with customers to set-up and send important message campaigns using the Signal Vine platform. Who We Are Signal Vine is the leading Artificial Intelligence (AI)-powered messaging platform transforming how higher education leaders reach, support, and engage students. We believe in the power of conversation to build communities and to strengthen the opportunity for all to succeed. We are passionate about solving education and social challenges through technology-based innovation and building a business we can all be proud of while doing it. Job Description What You'll Do On a daily basis you will: Maintain positive customer satisfaction for a number of dedicated accounts Help drive adoption of new features and expand customer usage of existing tools Assist customers in setting up new messaging campaigns Train users on how to use the platform and answer day-to-day questions Perform other customer success or support tasks as required Qualifications Who You Are First of all, you must have a bachelor's degree (BS/BA) from an accredited, four-year institution (or relevant work experience). Specifically, you should have: Experience working with technology products and platforms Interest in technical topics or learning to code is a plus Additionally, you must have/be: Obsessive about getting all the details right Internal drive to meet deadlines and to bring others along with you Effective time management and organizational skills Excellent analytical, verbal and written communication skills Integrity, high character and ability to maintain the confidentiality of customer data Desire to work in an early stage company with "can do" start-up attitude Additional Information What Else You Should Know Part of the growing education technology presence in Alexandria, VA, we are located just down the road from Amazon HQ2. We've been recognized as one of DC's most enviable offices by DC Inno and we offer a rewarding culture that promotes teamwork, growth, and enjoying our day to day roles. Our high growth business provides employees with a great opportunity to grow in their careers. Competitive salary with individual commission structure Medical (employer paid), dental, and vision insurance plans 401(k) plan with company match Generous paid time-off and holiday schedule with additional floating holidays Casual office attire and pet-friendly office What Now? Come join us as we build an exciting company that sits at the intersection of education and cutting-edge, AI-backed technology. All your information will be kept confidential according to EEO guidelines.

BACKGROUND Gymboree Play & Music has been fostering creativity and confidence in children ages 0-5 for over 40 years. Today there are over 700 locations in 40 countries, making us the global leader in early childhood development programs. Designed by experts, our age-appropriate activities help develop the cognitive, physical and social skills of children as they play. Our programs are also recognized for their unique approach to parent involvement-which encourages participation in and understanding of each child's development. Our class curriculum is developed by our experienced child development program directors and incorporate a balanced whole-child approach with activities to support what your child is mastering right now and what he or she will aspire to later. Classes are designed in 6-month increments to meet a child's unique interests and abilities. From birth to age 5, there's always something special awaiting you and your child at Gymboree Play & Music. Job Description Seeking Part-Time Customer Experience Expert: This person will be responsible for ensuring timely follow-up of customer inquiries for classes, birthday parties, special events and billing issues. Duties include emailing customers, tracking and sorting customer emails for follow-up, making phone calls, organizing customer follow-ups and action plans, and closing the loop to drive customer enrollments. 10-15 hours a week commitment Must be available to work every afternoon from 4:00pm-6:00pm - Monday thru Friday Position requires exceptional customer service skills as well as computer, written and communication skills Must be able to multi-task and take direction to drive results to manage all aspects of the customer experience Must be reliable/dependable, extremely organized, self-motivated, action oriented and a thinker/problem solver Flexible schedule a plus to occasionally cover additional shifts when needed This is an excellent position for: College Students with afternoon availability Persons looking for a 2nd job with fixed shift/hours week-to-week "Young at Heart" Seniors seeking part-time work Qualifications Customer Service Skills, Communicator, Problem Solver, Computer Skills Additional Information All your information will be kept confidential according to EEO guidelines.

Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.' Job Description The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom. What We Offer: California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits: Health insurance - Medical, Dental, and Vision PTO days, floating holidays, paid holidays, and sick days 401K retirement plan with company match 40 hours/week with overtime potential Grow your career with us - many promotional opportunities are available Franchises are independently owned and operated and may offer different benefits. Duties and Responsibilities: Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants. Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs. Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled. When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary. Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties. May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities. Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed. Based on business size may handle accounts receivable tasks Qualifications 1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry - preferably within a luxury brand environment Associates Degree related to business administration / accounting from an accredited college or university preferred Calendar management / regional scheduling experience preferred Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment Detail oriented, organized and time management skills Ability to provide an exceptional client experience aligned to the company values Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc) Additional Information Find us on Facebook, YouTube, and Instagram We are an equal opportunity employer. We E-Verify. All your information will be kept confidential according to EEO guidelines. #DC088

About Us: HomeCentris is a leading provider of home health care services dedicated to improving the quality of life for our clients. We offer compassionate and professional care tailored to meet the unique needs of everyone. Our team is committed to delivering exceptional service and building strong relationships with our clients and their families. Benefits: Competitive salary Health insurance benefits Paid time off Retirement savings plan Professional development opportunities Position Overview: We are seeking a dedicated and experienced Client Relationship Specialist who is bi-lingual in Spanish/English to join our team. The Client Relationship Specialist will play a key role in building and maintaining positive relationships with our clients and their families. The ideal candidate will have a passion for providing excellent customer service, strong communication skills, and the ability to collaborate effectively with internal teams. The CRM also acts as the client's primary point of contact at the agency and understands how to navigate the agency's resources to meet the client's needs. This position is also responsible for performing caregiver-facing activities including interviewing and scheduling caregivers for agency clients. Responsibilities: Client Intake and Assessment: Conduct initial assessments with clients and their families to determine their needs, preferences, and goals for home health care services. Client Onboarding: Coordinate the onboarding process for new clients, including completing necessary paperwork, explaining service offerings, and addressing any questions or concerns. Client Communication: Serve as the primary point of contact for clients and their families, providing regular updates on care plans, scheduling, and any changes to services. Relationship Building: Develop and nurture strong relationships with clients and their families to ensure satisfaction with services and address any issues or concerns promptly. Care Coordination: Collaborate with internal teams, including caregivers, nurses, and administrative staff, to ensure seamless coordination of care and timely resolution of client-related issues. Quality Assurance: Monitor the quality of care provided to clients, conduct satisfaction surveys, and gather feedback to identify areas for improvement and implement corrective actions as needed. Community Outreach: Represent the agency at community events, networking functions, and industry conferences to promote services and generate referrals. Documentation: Maintain accurate and up-to-date records of client interactions, care plans, and service agreements in compliance with regulatory requirements. Qualifications: Two years of scheduling experience Previous experience in client relations, customer service, or healthcare administration (Preferred). Knowledge of home health care services and industry regulations preferred. Excellent communication and interpersonal skills. Strong organizational and problem-solving abilities. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in Microsoft Office Suite and electronic health record (EHR) systems. Bi-lingual (SPANISH AND ENGLISH) - REQUIRED Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Shift: Day shift Ability to Commute: Gaithersburg MD (Required) Ability to Relocate: Gaithersburg, MD: Relocate before starting work (Required)

Job DescriptionWhy Casaplex INNOVATIVE We believe that technology exists to improve the way we live, work, and play. We build and evolve integrated building technology solutions of the future and challenge the norm when it comes to technology. PROFESSIONAL DEVELOPMENT We believe in helping our employees grow professionally. Take your career to the next level by working with passionate tech-savvy intrapreneurs. WE CARE FOR OUR PEOPLE We offer all the standard benefits, including health and dental, paid time off, 401k with company match and a great working environment filled with energetic, team-oriented people. What We Are Looking For Brilliant people! To realize our dreams, we focus on finding and developing incredibly passionate people who are interested in transforming the world we live in through the innovative use of technology. What You Are Looking For A position where you can grow professionally and where the company will invest in your career interests. A job where you will be pushed and challenged. Collaborative team. What You Will Be Doing Act as a critical liaison, providing our clients with product/services information and resolving any emerging problems they may have with accuracy and efficiency. Build and maintain relationships with customers. Promote upsell and renewal of service agreements. What You Have 3+ years of solid experience in client/customer service, preferably in the Audio/Video industry. Passion in providing first class service that is evident in your prompt response and approach in dealing with client issues. You can put yourself in our client's shoes and advocate for them when necessary. Patience, empathy, understanding the value of strong communication and excellent service standards. Strong technical prowess and problem-solving comes naturally. Desire to turn our customers into lifelong raving fans. If the above resonates with you, we'd love to hear from you!

Job Description - Call Center Operator The Call Center Operator is the first point of contact for patients at Columbia Medical Practice (CMP). This role ensures excellent customer service by handling incoming calls, scheduling appointments, and supporting daily operational needs of the call center. The Call Center Operator follows CMP policies and procedures while maintaining efficiency, accuracy, and professionalism. SUPERVISION RECEIVED Reports to the Call Center Manager. RESPONSIBILITIES Patient Interaction & Registration • Answer incoming calls promptly and professionally using CMP standards. • Register patients accurately in the EHR, including demographics, insurance, and eligibility verification. • Inform patients of CMP insurance/payment policies. • Assist with medical record requests and portal enrollment. Appointment Scheduling • Schedule patient appointments according to department/provider guidelines. • Manage cancellations, no-shows, and reschedules. • Optimize schedules for efficiency, including double bookings or extended hours when approved. • Monitor call volume and assist in meeting call center performance goals. Team Support & Communication • Communicate effectively with providers, staff, and outside entities (labs, imaging centers, hospitals). • Assist with training and onboarding of new call center staff. • Provide coverage for coworkers as needed. • Escalate issues or unusual calls appropriately. EDUCATION & EXPERIENCE • High school diploma or GED required. • Associate degree in a clinical or business field preferred. • Minimum 2 years of call center experience required; experience in a physician office preferred. KNOWLEDGE & SKILLS • Excellent verbal communication and active listening skills. • Strong customer service orientation and ability to multitask. • Proficiency with EHR systems and general office software. • Knowledge of HIPAA and OSHA guidelines. • Ability to work independently and as part of a team. ENVIRONMENTAL & PHYSICAL DEMANDS • Normal office environment with potential exposure to communicable diseases. • Extended periods of sitting, phone use, and computer work. • Must be able to multitask in a fast-paced setting and communicate clearly. Columbia Medical Practice is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Job Description Preferred Dental is a general dentistry office in Ellicott City, MD. We are professional, agile, innovative and our goal is to deliver quality comprehensive care tailored to specific patient needs with the intent to improve overall health, quality of life, and increase life span through immaculate oral health.. Our work environment includes: Modern office setting Growth opportunities Wellness programs 4-day work week Business, sales, and communications training We are seeking energetic and reliable professionals to join our team of Call Center Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Call Center Representatives are often the first point of contact for new and existing patient scheduling and any related issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions. Responsibilities: Speak clearly to customers. Communicate in writing with excellent grammar, punctuation, and spelling Provide good customer service. Answer questions about company services. Handle problems that may arise when dealing with patients and non-patients. Communicate with patients and resolve their problems or complaints. Take notes of customer service calls. Explain the different policies to customers. Job Type: Full-time Pay: $17.00 - $18.00 per hour Benefits: 401(k) matching Health insurance Dental care coverage Employee discount Paid time off Paid training Schedule: Monday, Tuesday, Thursday, Friday as per office hours of the office Supplemental pay types: Bonus pay Powered by JazzHR fsrkg SAGQj

Family Services Associate - Primary Care (The ARC) Job Description: Assists patients and families to resolve issues related to illness, injury or hospitalization. Acts as a liaison among patients/families, medical and nursing staff, and external agencies. Performs screening interviews, assists with planning and implementation of interventions დაიწყ ensures appropriate follow‑up of services. Supports expansion of food insecurity resources at the ARC, including facilitating SNAP/WIC enrollments and managing the food pantry. Responds to social determinants of health screenings at Well Child visits. Work Schedule: Monday - Friday, 8:30 am - 5:00 pm. Location: THEARC, 1801 Mississippi Avenue SE, Washington, DC 20020. Salary Range: $44,782.40 - $74,630.40 (Full‑time). Qualifications Minimum Education: Bachelor's Degree (required). Minimum Work Experience: One year working with individuals in crisis situations (required). Required Skills/Knowledge: Bilingual ability preferred. Functional Accountabilities Delivers Patient/Family Focused Services: Complete screening interviews of patients and families utilizing hospital‑approved screening tools. Research appropriate resources in the hospital and community to assist patients and families; help families access and utilize those resources. Provide needed assistance, while respecting boundaries and setting appropriate limits. Make follow‑up contact with families, when appropriate, to monitor the outcome of interventions and to promote continuity of care (e.g., assisting with new and follow‑up appointments, hospital and community‑based referrals and applications). Coordinates Patient Care Responsibilities with Other Family Services Staff: Manage requests from patients and families for hospital or community resources. Assist families with applications and manage referrals to outside agencies in coordination with the medical team for financial assistance and other programs. Manage referrals to outside organizations as directed by social work and in coordination with the medical team. Assist Family Services staff with special projects, such as patient/family newsletters, Sibling Day, support groups, etc. Contributes to Effective Multidisciplinary Communication: Communicate with social work and/or medical team about patient care needs. Share verbally and in writing, relevant patient/family information with members of the treatment team. Document activities according to departmental guidelines in the electronic medical record. Participate in team meetings to address general and specific patient care issues. Optimizes the Use of Available Resources: Develop and maintain resource information for the department. Promote positive working relationships with community agencies. Serve as liaison between hospital and agency staff assisting families with resources. Identify gaps in services and research alternatives. Organizational Accountabilities Meet with Team Leader for supervision to discuss case material, professional role, and projects to complete. Meet with social work or child life partner to review work performed for individual patients and families. Participate in Family Service Team meetings and departmental staff meetings. Meet departmental requirements for chart recording, statistics, and other documentation and submit documents in a timely manner. Ensure that chart documentation is co‑signed by licensed Family Services staff member. Participate in departmental performance improvement activities. Core Competencies Customer Service - Anticipate and respond to customer needs; follow up until needs are met. Teamwork/Communication - Demonstrate collaborative and respectful behavior; partner with all team members to achieve goals; be receptive to others' ideas and opinions. Performance Improvement/Problem‑Solving - Contribute to a positive work environment; demonstrate flexibility and willingness to_constraint; identify opportunities to improve processes; make appropriate decisions using sound judgment; use resources efficiently; search for less costly ways of doing things. Safety - Speak up when team members exhibit unsafe behaviour; continuously validate and verify information needed for decision‑making; stop in the face of uncertainty and take time to resolve the situation; demonstrate accurate, clear and timely verbal and written communication; actively promote safety for patients, families, visitors and co‑workers. Equal Opportunity Statement Children's National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: Know Your Rights Pay Transparency Nondiscrimination Poster. Drug‑Free Workplace Children's National Hospital maintains a drug‑free workplace, prohibiting the illegal use, possession or distribution of controlled substances. Though recreational and medical marijuana are legal in the District of Columbia, the hospital maintains the right to enforce its drug‑free workplace policy and prohibits recreational or prescribed marijuana. #J-18808-Ljbffr

Represent the Bank to clients, prospects and guests in person, by telephone or by email in a courteous, professional manner. Greet and provide exceptional service in person and by telephone/email. Provide accurate information regarding Bank services, Client Service, Floater, Representative, Service, Retail, Business, Client

About Client: Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencies helping them streamline the administration of business operations. Its scalable, flexible technology is designed to help you quickly and efficiently turn huge amounts of data into manageable, actionable tools you can use to meet a variety of objectives. Rate Range: $20-$23/Hr Job Description: Provide mail, distribution, copy, printing, hospitality, reception, file, or other services defined or outlined in EPIQ's service agreement with client "Provide support for miscellaneous requests and flex services with a "can do" attitude and philosophy Maintain a positive team-player mentality Accurately communicate with client staff and EPIQ team members regarding commitments, deadlines, challenges, requests, etc Deliver on service commitments in a timely and accurate manner Invest proper effort and QC approach to deliver highest quality work and service Comply with EPIQ's standards of operations as set forth in the contract agreement, the site operations manual, and the employee handbook Expected to uphold the Standards of Service and best practices developed by EPIQ Top Required Skills: Mailroom & Printing-copy experience Back up hospitality Responsibilities: Provide comprehensive administrative support to the Office Administrator. Collaborate closely with the office administrative team, including HR, Recruiting, Operations & Management. Event planning. Prepare expense reports and process invoices. Provide administrative support to ensure efficient office operations: ordering business cards, updating maps, intranet pages, and tracking expenses. Provide support in managing visiting attorney offices and shared office spaces. Skilled in MS Office; Word, Outlook, Excel and Adobe. Create, revise, and format documents as per requirements. Maintain both physical and digital filing system, including data entry and electronic file organization. Assist with coordinating meeting logistics, including room setup and catering. Provide Receptionist Service. Maintain flexibility to meet deadlines and adapt to changing priorities. Contribute to special projects as needed. Qualifications High school diploma required; some college preferred. Demonstrated initiative, highly organized and detail oriented. Possess strong interpersonal and time-management skills. Excellent written and verbal communication skills Strong technical skills: Microsoft Office Suite, Proficient with Excel, Chrome River a plus Comfortable with calendar management and scheduling. Exemplary customer service and collaborations skills, with the ability to work well within a team. Demonstrate initiative, independent thinking and creative problem solving. Proven ability to work independently while maintaining a high level of efficiency. Capability to handle multiple tasks simultaneously and see projects through to completion. Ability to work after hours when needed for events. Ability to walk, bend, kneel, stand, and/or sit for an extended period. Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at . Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.