Customer support representative jobs in Oakleaf Plantation, FL - 765 jobs

Brightway Insurance is a leading property and casualty insurance distribution company with over 300 franchise locations in 35 states. We pride ourselves on delivering exceptional customer experiences and empowering our agents with innovative tools and support. We are currently seeking Customer Service Representative (CSR) to join our team Position Summary: As a CSR, you will play a key role in ensuring our clients receive excellent service and support. You'll assist both new and existing customers by answering questions, processing changes to policies, handling billing inquiries, and supporting sales efforts when needed. Responsibilities: Provide exceptional customer service to policyholders via phone, email, and in-person interactions Assist clients with policy changes, billing inquiries, claims, and general insurance questions Educate clients on available coverages, products, and discounts Maintain accurate records in our CRM and carrier systems Collaborate with agents and producers to ensure a seamless customer experience Support retention efforts by identifying opportunities for cross-selling and upselling Qualifications: High school diploma or equivalent required; college degree a plus 4-40 Customer Service License required 1+ years of experience in insurance or a customer service-related role preferred Strong communication and interpersonal skills Detail-oriented with excellent organizational abilities Proficient in Microsoft Office Suite and comfortable learning new software Why Join Us? Competitive salary plus performance bonuses Opportunities for career growth and professional development Supportive team environment Work that makes a difference in people's lives

A Customer Service and Sales Coordinator (Real Estate) is a real estate agent who handles all the purchase and sale details of a real estate transaction. Buying and selling real estate is a complicated process so clients need Customer Service and Sales Coordinators to help them handle all the intricacies of their property transaction. As a Customer Service and Sales Coordinator, you help clients prepare their home for listing, advise them on how to make it marketable and then represent their best interests during negotiations. This role requires excellent customer service and communication skills. Job Responsibilities * Assist clients with preparing their home to go on the market * Understand current real estate trends so you can price homes appropriately * Represent clients when offers on real estate are submitted and advocate for them to get the best possible value for their home * Assist clients with the purchase of a home by taking them on home showings and representing them during negotiations * Work with fellow Customer Service and Sales Coordinators to close real estate transactions About Berkshire Hathaway HomeServices Florida Network Realty Berkshire Hathaway HomeServices Florida Network Realty was established in 1988 as Prudential Network Realty. Linda Sherrer, Founder, President and CEO, had one clear goal in mind: to raise the level of professionalism in Northeast Florida's real estate market. We knew this goal could only be achieved if key elements were in place - a well-known brand that commanded trust and respect and a select team of REALTORS and employees with a shared passion for serving the clients' needs. Regulatory Notice. To work as a real estate agent (and be qualified for this position) you must have (or obtain) a real estate license. Like getting a driver's license, state authorized training/testing is required to get certified. Third-party educational institutions provide this fee-based training to the general

Benefits: Bonus based on performance Company parties Competitive salary Free uniforms Opportunity for advancement Training & development Flexible schedule We are a dynamic communications and sales firm partnering with the industry's leading clients to create seamless solutions for damaged auto glass. Our mission is to help customers through every step of the process, from setting up claims to ensuring their auto glass needs are fully resolved. Job Description: We are seeking a dedicated and customer-focused Customer Support Representative to join our team. Each of our new Customer Support Representatives starts by learning the basics of our company values and the clients we proudly represent. We encourage our team members to determine their paths to success as we provide them with the resources and information necessary to excel. In this role, you will: Assist customers in setting up and managing glass claims, ensuring a smooth process from start to finish. Conduct windshield inspections and schedule appointments for our skilled glass installers. Handle all consumer interactions with confidence, professionalism, and enthusiasm while maintaining compliance with client guidelines Promote our services and address any customer concerns, providing exceptional support throughout. Requirements: Strong communication and interpersonal skills. A proactive attitude and the ability to handle customer inquiries efficiently. Organizational skills to manage schedules and follow up on claims. Reliable and always willing to go above and beyond Ability to learn from others and work in a team-based environment Previous customer service experience is a plus but not required-we're happy to train the right candidate! Schedule: Day shift Monday to Friday Weekends as needed Compensation: $800.00 - $1,200.00 per week

Job Brief: As North America's largest retail travel agency franchise, Expedia Cruises is a full-service leisure travel agency anchored by our deeply passionate expertise for air, land, and sea vacations. Backed by the most powerful travel brand in the world - Expedia - we've thoroughly integrated their massive brand presence, state-of-the-art technology, unrivaled marketing, and distinguished supplier relationships to become Expedia's cruise experts. Our network includes over 290 independently owned franchise locations and more than 6,100 Vacation Consultants in Canada and the United States. As part of the Expedia family of brands, we're able to leverage billions of dollars in buying power to provide our customers with a complete range of vacation products at exceptional value. Each Expedia Cruises location helps customers book All-Inclusive Resorts, Coach & Rail Tours, Vacation Packages, Homes & Villas, Insurance, Flights, Hotels, and Activities. We are seeking a mobile customer support representative that excels in meeting customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction. Responsibilities: Generating sales leads. Keeping a record of hard copy data such as invoices, inventory checklists, and other financial documents. Managing incoming calls. Collecting and digitizing data such as invoices, canceled bills, client information, and financial statements. Maintaining a detailed and organized storage system to ensure data entries are complete and accurate. Establishing data entry standards by continually updating filing systems to improve data quality. Building good relationships with customers. Resolving complaints and following up on resolutions. Adhering to best data management practices and maintaining a high standard of accuracy and efficiency. Identifying customers' needs. Meeting sales objectives. Following procedures and policies. Skills Required: High school diploma or equivalent. Experience in customer service. Strong telephone etiquette. Excellent knowledge of data entry software, such as Ninox, Kintone, and OmPrompt Order Management. Exceptional organizational skills, a keen eye for detail, and the ability to spot errors with accuracy and efficiency. Good communication skills and the ability to collaborate with staff members. Familiarity with CRM tools. Excellent typing skills and experience working with Windows, Microsoft Office, and Google Suite. Excellent communication skills. Ability to manage multiple tasks at once. Ability to adapt to different personalities.

Relationship Specialist/CSR needs 1-3 years customer service, customer support or inside sales experience Relationship Specialist /CSR requires: Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment. Ability to quickly learn, multi-task and to meet expectations in a customer-centric and results-driven environment. Financial/banking experience Careful attention to details and excellent time management skills. Proficiency in basic computer skills- Advanced Excel knowledge preferable. Intellectually curious about our business, our clients and focused on finding the best solutions. Excellent negotiation and analytical skills - Sales or Customer Service experience preferred Ability to work effectively both independently and as a team member. Comfortable with handling high call volume and forming strong and lasting relationships with clients over the phone. Ability and willingness to work a flexible schedule/overtime, as needed. Ability to take constructive feedback and implement training concepts into your ongoing development. Relationship Specialist /CSR duties: Communicates with external and internal customers through various channels (phone, email and letters) maintaining a positive, empathetic and professional attitude at all times. Demonstrates excellent interpersonal, written, and oral communication skills. Including the ability to ask probing questions to understand concerns and overcome objections. Responds promptly and accurately to customer inquiries and process a variety of customer requests within different levels of complexity. Including account reconciliation, account updates, document requests, invoices, buyout quotes, web portal troubleshooting, etc.

The Customer Satisfaction Representative (CSR) is responsible for establishing and maintaining profitable relationships with internal and external customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring that all customer requirements are completely met. This position reports directly to the NATG Customer Satisfaction Manager. Essential Duties and Responsibilities: Applies accessorials as necessary. Processes EDI as required (key account/OEM) Prioritizes tasks and workload to focus on issues that directly impact quality and service performance. Adheres to company standards on customer satisfaction, accuracy, and timeliness. Coordinate appointments with carriers, shippers, and consignees Update and maintain transportation management and operation systems. Proactively identify problems and swiftly implement the appropriate solutions. Answer all customer inquiries in accordance with the customer satisfaction standards. Further increase customer satisfaction and business share through proactive and regular contact Provide complex problem resolution and provides guidance to others. Utilize specialized industry and company computer systems and procedures, reference materials/documentation and personal industry knowledge to process client shipments. Maintains regular, timely, and consistent attendance at work. Flexibility to work overtime as needed. Must demonstrate professional behavior. Perform other duties as assigned. Knowledge/Skills/Abilities: Strong customer service (preferably from a logistics background involving phone experience, pricing, quotes, conflict resolution/problem solving) AS400 experience preferred. Knowledge of North America geography Proficient with computer and Microsoft Office applications Excellent data entry/keyboard skills Strong interpersonal skills to effectively interact with internal and external customers. Excellent problem-solving skills with the ability to seek alternative solutions. Self-directed, displays initiative and can work independently. Organizational and time management skills Team player with proven ability to work under pressure. Strong attention to detail with excellent follow-up Excellent communications skills, both written and oral Strong knowledge of customer service principles & practices Attention to detail. Must be fluent in English. Education and Experience Requirements: High School Diploma/GED required. College degree preferred. Minimum three years of experience in a Logistics/Supply Chain/Freight Forwarding/Courier company.

TrueVantage Solutions is redefining how individuals access smart, reliable financial solutions. We are a fast-growing organization seeking motivated Sales Customer Representatives who are driven, coachable, and ready to grow a high-earning career from home. Why Work With Us? High-Earning Potential - Uncapped commissions with top performers earning well above industry averages. Work-From-Home Flexibility - Enjoy a fully remote schedule and the freedom to build your business from anywhere Warm, Pre-Qualified Leads - No cold calling. We supply exclusive inbound leads ready for consultation. Career Growth & Training - Professional development, sales coaching, and advanced digital tools provided. Supportive, Collaborative Team Culture - Work with a team that shares winning strategies and celebrates your success. Health & Wellness Options - Access to life insurance solutions and healthcare exchange plans. What You'll Do (Key Responsibilities): Conduct virtual consultations with warm leads to understand customer goals and financial needs. Present customized life insurance, Indexed Universal Life (IUL), and annuity solutions. Deliver clear, confident product education via Zoom, phone, or online presentations. Provide high-quality customer service from first contact through implementation. Use our CRM to manage your pipeline, track outreach, and maintain accurate client records. Build long-term relationships with clients through trust, value, and exceptional service. What We're Looking For (Qualifications):. Strong communication, customer service, and virtual presentation skills. Self-starter with a goal-oriented, entrepreneurial mindset. Excellent time-management and the ability to work independently. Passion for helping clients improve their financial futures. Sales experience is a plus but not required - trainings provided. Note: This is a 1099 independent contractor role, giving you the freedom to run your business on your terms while still having full access to our training, mentorship, and lead system. Compensation is commission-only, but top performers consistently earn well above traditional salaried roles. If you want unlimited income potential and true flexibility, this structure is perfect for you.

HR Delivered is committed to providing comprehensive human resources solutions to businesses, ensuring they operate smoothly while maintaining compliance with regulations. We are seeking a Client Experience Specialist to join our team. The Client Experience Specialist is responsible for providing unparalleled client experience through client support, service coordination, and service education. This person will be responsible for success as it relates to client experience and work with other service departments to meet client needs. Responsibilities: • Supporting various client experience needs and directly overseeing assigned client throughout the client lifecycle. • Ensure overall client satisfaction • Facilitate software demonstrations and educational meetings to aid clients in utilizing service offering. • Perform client level continued education on services provided and train on system functionality. • Promote all the services to clients to provide the appropriate solutions. • Provide administrative support to departments related to the client's experience. • Facilitate client transitions between various service departments on multiple department service needs. • Conduct routine client engagement activities and maintain effective communication channels. • Monitor and facilitate client experience recovery as needed through additional engagement and needed solution implementation. • Work with other departments and members of leadership to ensure that client needs and expectations are met. • Complete other tasks as assigned. Education and Experience: • Bachelors in business administration or similar degree (preferred) •3+ years of business-to-business customer service experience •1+ years of business administration or related experience Skills and Abilities: Salary •Extensive knowledge of the PEO and ASO industry •Strong presentation and interpersonal skills •Strong public presence and professional image •Computer proficiency and technical aptitude with the ability to use Microsoft Suite, including Excel, Word, and Outlook •Proven ability to work effectively in a team environment with associates. •Effective planning and priority setting. The ability to manage several complex projects simultaneously while working under pressure to meet deadlines. •Strong analytical and problem-solving skills. •Excellent communication and organization skills.

Advantage Design Group is a digital media and software company that builds interactive online orientation experiences for students and employees. We help colleges, universities and companies guide people through important life transitions using video, storytelling and our proprietary orientation platform. Our core values are Client Focus, Optimization, Relationships and Excellence. You will join a close knit team that collaborates across creative, development, video production and client services. About This Role As a Client Success and Account Coordinator, you are the day to day contact for a group of clients after their orientation sites launch. Your focus is outreach, communication and coordination so clients see strong engagement and feel supported. What You Will Do Client Outreach and Account Care • Serve as the main contact for an assigned list of clients • Call and email to check in before key intake dates • Confirm timelines, answer questions and keep tasks on track • Capture notes and next steps from each interaction in our systems • Monitor basic usage reports and flag risks or opportunities Product Guidance and Proposals • Learn our orientation platform and common use cases • Recommend features and options that fit each client's goals and budget • Help prepare proposals, renewals and change requests using templates • Follow up on outstanding items with polite reminders and clear next steps Onboarding and Training • Welcome new clients after launch and introduce yourself as their main contact • Schedule and lead short online training sessions for new admins and staff • Walk clients through how to log in, update content and publish changes • Show clients how to view and export key reports so they can track logins and completions Working With the Team • Coordinate with project managers, sales, designers, developers and video producers • Use tools such as our content management system, Dynamics, Function Point, SharePoint, Zendesk and our custom orientation platform What You Bring Required • One to two years experience in a customer facing role such as inside sales, customer service, account coordination or client services • Comfortable making outbound calls and sending professional emails each day • Very comfortable using web based software and learning new systems • Strong written communication with a clear, concise and friendly style • Confident verbal communication on phone and video calls • Organized and detail aware, able to track many small commitments and always close the loop • A service mindset that matches our value of Client Focus and an interest in building long term relationships Nice To Have • Experience with a content management system such as WordPress, Umbraco or Drupal • Familiarity with basic web concepts and simple HTML • Experience working with a ticketing or CRM tool such as Zendesk or Dynamics • Exposure to higher education, HR or onboarding software How You Show Up You describe yourself as client focused, tech savvy, comfortable with daily outreach and follow up, a natural coordinator, proactive and calm under pressure and interested in growing in client success, account management or project management. What You Gain You will receive a competitive entry level salary and benefits including group health and dental insurance, 401k with company matching, paid vacation and holidays and profit sharing opportunities. Our large Jacksonville office offers a friendly culture with the option for a hybrid schedule after onboarding, gym membership, flex time and a break room with snacks, tea and coffee. Growth Path In this role you will build skills in client communication, light sales support, proposal coordination and software driven client success. Over time strong performers may grow into more advanced client success, account management or project management roles depending on interest and business needs.

The main function of an Executive Client Specialist is to service the top Paysafe partner accounts (inbound call queue & incoming ticketing & email queue). Primary objective is to exceed client expectations while resolving their issues pertaining to their merchant portfolio. This role is complementary to our sales efforts and has direct impact on future revenue. Individual must focus on quality, pricing and product differentiation. Position must create and retain partner loyalty by providing a differentiated experience through rapport and industry expertise. Additional responsibilities may be assigned by the manager. Key Responsibilities: Provide consistent, timely, & accurate information to our partners Assist agents with Technical questions Articulate how a new account is received, underwritten, and booked. Answer questions regarding Underwriting Guidelines. Answer questions regarding card processing industry and products. Adhere to company and department's attendance and punctuality policy and procedure. Evaluate competitor's financial statements and create cost comparison. Respond/resolve to complaints & conflicts Handle operational details Explain policies and procedures Explain and consolidate Residuals Research Merchant accounts on Partner's behalf Work as liaison for our Partners with internal departments Work as initial escalation point for partner issues Track and report daily individual representative Zendesk tickets, calls taken, logged in time and rolled calls Track and report daily/weekly/monthly department statistics including Zendesk tickets, and accumulated calls Key Competencies: Ability to handle higher level tasks; including being proactive to solve issues, work with members of management and influence the actions of others. Extremely organized and detail oriented. Excel in a fast pace environment and ability to meet deadlines. Able to handle multiple tasks simultaneously. Dependable with strong follow through skills. Ability to handle difficult phone calls and remain calm and courteous under pressure. Excellent written and verbal communication skills. Good data entry and keyboard skills. Knowledge of Agent/ISO/ISV business models. Ability to “own” issues & see them through resolution. Sense of “urgency” in actions & responsiveness to clients. Support & service “mind set” always. Be a good “corporate citizen”. Experience and Education: Bachelor's Degree or 4 years' equivalent industry experience. 2 Years' Bankcard experience. Minimum 1 year in a Sales Support role with proven progressive responsibility and leadership capabilities Customer service / relationship building experience Leadership or Supervisory experience a plus, but not required Merchant acquisition/processing experience.

The main function of an Executive Client Specialist is to service the top Paysafe partner accounts (inbound call queue & incoming ticketing & email queue). Primary objective is to exceed client expectations while resolving their issues pertaining to their merchant portfolio. This role is complementary to our sales efforts and has direct impact on future revenue. Individual must focus on quality, pricing and product differentiation. Position must create and retain partner loyalty by providing a differentiated experience through rapport and industry expertise. Additional responsibilities may be assigned by the manager. Key Responsibilities: * Provide consistent, timely, & accurate information to our partners * Assist agents with Technical questions * Articulate how a new account is received, underwritten, and booked. * Answer questions regarding Underwriting Guidelines. * Answer questions regarding card processing industry and products. * Adhere to company and department's attendance and punctuality policy and procedure. * Evaluate competitor's financial statements and create cost comparison. * Respond/resolve to complaints & conflicts * Handle operational details * Explain policies and procedures * Explain and consolidate Residuals * Research Merchant accounts on Partner's behalf * Work as liaison for our Partners with internal departments * Work as initial escalation point for partner issues * Track and report daily individual representative Zendesk tickets, calls taken, logged in time and rolled calls * Track and report daily/weekly/monthly department statistics including Zendesk tickets, and accumulated calls Key Competencies: * Ability to handle higher level tasks; including being proactive to solve issues, work with members of management and influence the actions of others. * Extremely organized and detail oriented. * Excel in a fast pace environment and ability to meet deadlines. * Able to handle multiple tasks simultaneously. * Dependable with strong follow through skills. * Ability to handle difficult phone calls and remain calm and courteous under pressure. * Excellent written and verbal communication skills. * Good data entry and keyboard skills. * Knowledge of Agent/ISO/ISV business models. * Ability to "own" issues & see them through resolution. * Sense of "urgency" in actions & responsiveness to clients. * Support & service "mind set" always. * Be a good "corporate citizen". Experience and Education: * Bachelor's Degree or 4 years' equivalent industry experience. * 2 Years' Bankcard experience. * Minimum 1 year in a Sales Support role with proven progressive responsibility and leadership capabilities * Customer service / relationship building experience * Leadership or Supervisory experience a plus, but not required * Merchant acquisition/processing experience.

Job Description We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning. Roles & Responsibilities Research, Create, and Execute exceptional itineraries for clients Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs Complete ongoing training to earn and maintain certification to book travel Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations Review budgets, and plan trips according to clients budget constraints Create promotional materials to utilize Monitor restrictions on travel that come and go Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding packages that you can possibly offer to clients Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Daily Training Available Travel Agent Certification

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Reservationist to accept trip reservations from eligible passengers, collecting all necessary data required to schedule trips accordingly. Job Responsibilities: * Answer passenger calls collecting all necessary trip information for the permissible time period. * Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively. * Complete data entry of passenger file information and for specific trip requests, negotiating requested times where necessary or appropriate. * Provide feedback to passengers in the way of follow-up calls as a course of duty or as required by schedule changes. * Communicate passenger cancellations in a timely manner to scheduling, dispatch, or vehicle operations personnel. * Maintain up to date passenger records in customer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries. * Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees. * Maintain accurate records and appropriate filing systems. * Communicate effectively with operations staff regarding scheduling or passenger issues. * Ability to handle multiple tasks accurately and effectively. * Excellent customer service. * Professional demeanor and appearance. * Reliable in attendance. * Team player and helpful to staff, management, and peers. Qualifications Talent Requirements: * High School diploma or equivalent. * Able to work in a fast-paced environment. * Experience in paratransit scheduling utilizing Trapeze PASS, preferred. * Possess excellent decision-making skills. * Excellent attendance record. * Excellent verbal and written communication skills. * Telephone speaking and/or call center experience. * Computer experience. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Have open availability of 20 - 29 hours per week Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00326 Gainsville, FL-Gainesville,FL 32607Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

A Customer Service Agent is a real estate agent who helps clients with their property purchasing and selling needs. As a Customer Service Agent, you will help clients get their home ready for sale and will advise them as they receive offers and will advocate for them during negotiations. This position is geared towards agents who have stellar customer service skills, are able to communicate well and are able to multitask with a vast client and real estate portfolio. Job Responsibilities * Follow up with clients on a regular basis before during and after their home purchase or sale * Make appointments to take clients on home showings * Help clients choose a price for their home that is competitive with the local market * Keep informed on new home listings and sales * Provide outstanding customer service to all clients in your portfolio * Advertise your Customer Service Agent skills to the local community * Network with other Customer Service Agents when advocating for your clients About Berkshire Hathaway HomeServices Florida Network Realty Berkshire Hathaway HomeServices Florida Network Realty was established in 1988 as Prudential Network Realty. Linda Sherrer, Founder, President and CEO, had one clear goal in mind: to raise the level of professionalism in Northeast Florida's real estate market. We knew this goal could only be achieved if key elements were in place - a well-known brand that commanded trust and respect and a select team of REALTORS and employees with a shared passion for serving the clients' needs. Regulatory Notice. To work as a real estate agent (and be qualified for this position) you must have (or obtain) a real estate license. Like getting a driver's license, state authorized training/testing is required to get certified. Third-party educational institutions provide this fee-based training to the general

We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning. Roles & Responsibilities Research, Create, and Execute exceptional itineraries for clients Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs Complete ongoing training to earn and maintain certification to book travel Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations Review budgets, and plan trips according to clients budget constraints Create promotional materials to utilize Monitor restrictions on travel that come and go Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding packages that you can possibly offer to clients Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Daily Training Available Travel Agent Certification

About Brightway Established in 2008, Brightway is proud to be one of the fastest-growing insurance agency systems in the United States. With over 350 franchises spanning 35+ states and an impressive $1.3 billion in annual premiums, we rank among the nation s largest privately owned property and casualty insurance distribution companies. We support our agency owners with comprehensive back-office services, marketing resources, and continuous learning and development. We are embarking on the next stage of our customer-centric growth, driven by innovation from our talented associates and the application of cutting-edge technologies. This growth has opened doors for creative thinkers who thrive in a diverse and collaborative culture. As a Brightway team member, you'll engage in exciting projects that are reshaping the industry, working alongside a dedicated team committed to delivering exceptional customer service and safeguarding our clients' most valuable assets. ----------------------------------------------------------------------------------------------------------------------------------------- Scope The Engagement Center ensures that Brightway clients receive exceptional service. This position provides a broad range of insurance-related customer service and business development support, by cultivating, maintaining, and enhancing an organization's relationships with its clients & Agency Owners. This role contributes to Brightway s retention, and community-building efforts with carriers, ensuring seamless service delivery. This individual will play a pivotal role in ensuring that clients feel valued and understood, which is crucial to fostering long-term loyalty and satisfaction. Job Responsibilities Client Interaction & Support: Manage inbound requests via phone, email, and other communication channels, ensuring timely and effective resolutions. Provide exceptional service by addressing inquiries, processing requests, and resolving concerns with professionalism and efficiency. Documents interactions accurately in CRM and other systems. Sales & Retention: Proactively engage and maintain relationships with clients through outbound calls to offer additional products, policy reviews, and solutions tailored to their needs. Implement upsell and cross-sell opportunities to drive business growth while ensuring client satisfaction. Drive policy renewals and retention efforts by educating clients on coverage options and benefits. Process Improvement & Collaboration: Leverage emerging technology to streamline workflows, improve efficiency, and enhance the client experience. Actively participate in training and continuous learning initiatives to stay updated on industry trends and company policies. Collaborate with internal teams and external agents to improve service quality and operational effectiveness. Skills, Licenses, Certifications Must obtain a personal lines insurance license within 60 days of employment Strong customer service mindset with a passion for delivering exceptional experiences. Ability to learn and effectively use Brightway systems, CRM tools, and insurance platforms High level of accuracy, attention to detail, and ability to multitask in a fast-paced environment. Excellent verbal and written communication skills; ability to simplify complex insurance terms for customers Analytical problem-solving skills with the ability to assess customer needs and present logical solutions. Demonstrated ability to work both independently and as part of a team, contributing to shared goals. Tech-savvy with a willingness to adopt and leverage new tools and processes. Education and Experience This position requires a bachelor s degree and 2-4 years experience in a customer service or sales environment. Education or experience focused on insurance, risk management or entrepreneurship is preferred, but not required. This position is onsite in Jacksonville, Florida. ----------------------------------------------------------------------------------------------------------------------------------------- Equal Employment Opportunity: Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals. We are an equal opportunity employer and do not discriminate based on race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity, or any other characteristic protected by applicable law. We believe that a diverse workforce is essential to our success and fosters innovation, creativity, and collaboration. Our goal is to provide a work environment that is free from discrimination and harassment, where everyone has an equal opportunity to succeed and grow.

A Customer Service Agent is a real estate agent who helps clients with their property purchasing and selling needs. As a Customer Service Agent, you will help clients get their home ready for sale and will advise them as they receive offers and will advocate for them during negotiations. This position is geared towards agents who have stellar customer service skills, are able to communicate well and are able to multitask with a vast client and real estate portfolio. Job Responsibilities * Follow up with clients on a regular basis before during and after their home purchase or sale * Make appointments to take clients on home showings * Help clients choose a price for their home that is competitive with the local market * Keep informed on new home listings and sales * Provide outstanding customer service to all clients in your portfolio * Advertise your Customer Service Agent skills to the local community * Network with other Customer Service Agents when advocating for your clients About Berkshire Hathaway HomeServices Florida Network Realty Berkshire Hathaway HomeServices Florida Network Realty was established in 1988 as Prudential Network Realty. Linda Sherrer, Founder, President and CEO, had one clear goal in mind: to raise the level of professionalism in Northeast Florida's real estate market. We knew this goal could only be achieved if key elements were in place - a well-known brand that commanded trust and respect and a select team of REALTORS and employees with a shared passion for serving the clients' needs. Regulatory Notice. To work as a real estate agent (and be qualified for this position) you must have (or obtain) a real estate license. Like getting a driver's license, state authorized training/testing is required to get certified. Third-party educational institutions provide this fee-based training to the general

About Brightway Established in 2008, Brightway has grown to become one of the largest privately-owned property/casualty insurance distribution companies in the U.S. with more than 350 agencies in 38 states and more than $1.4 billion in annual premiums. Brightway is a purpose and core value-driven organization. We provide a blueprint for a future-proofed life. Through our successful model, agency owners focus on protecting their clients most important assets through consultation, curated choice, and confidence. While Brightway focuses on our agency owners through back office, marketing support, and constant learning and development. Additionally, Brightway builds, integrates, and launches best-in-class and proprietary technology to help our agency owners better connect with clients to deepen relationships and drive success. Scope The Engagement Center ensures that Brightway clients receive exceptional service. This position provides a broad range of insurance-related customer service and business development support, by cultivating, maintaining, and enhancing an organization's relationships with its clients & Agency Owners. This role contributes to Brightway s retention, and community-building efforts with carriers, ensuring seamless service delivery. This individual will play a pivotal role in ensuring that clients feel valued and understood, which is crucial to fostering long-term loyalty and satisfaction. Job Responsibilities Client Interaction & Support: Manage inbound requests via phone, email, and other communication channels, ensuring timely and effective resolutions. Provide exceptional service by addressing inquiries, processing requests, and resolving concerns with professionalism and efficiency. Documents interactions accurately in CRM and other systems. Sales & Retention: Proactively engage and maintain relationships with clients through outbound calls to offer additional products, policy reviews, and solutions tailored to their needs. Implement upsell and cross-sell opportunities to drive business growth while ensuring client satisfaction. Drive policy renewals and retention efforts by educating clients on coverage options and benefits. Process Improvement & Collaboration: Leverage emerging technology to streamline workflows, improve efficiency, and enhance the client experience. Actively participate in training and continuous learning initiatives to stay updated on industry trends and company policies. Collaborate with internal teams and external agents to improve service quality and operational effectiveness. Skills, Licenses, Certifications Must obtain a personal lines insurance license within 60 days of employment Strong customer service mindset with a passion for delivering exceptional experiences. Ability to learn and effectively use Brightway systems, CRM tools, and insurance platforms High level of accuracy, attention to detail, and ability to multitask in a fast-paced environment. Excellent verbal and written communication skills; ability to simplify complex insurance terms for customers Analytical problem-solving skills with the ability to assess customer needs and present logical solutions. Demonstrated ability to work both independently and as part of a team, contributing to shared goals. Tech-savvy with a willingness to adopt and leverage new tools and processes. Education and Experience This position requires a bachelor s degree and 2-4 years experience in a customer service or sales environment. Education or experience focused on insurance, risk management or entrepreneurship is preferred, but not required. This position is onsite in Jacksonville, Florida. Equal Employment Opportunity: Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals. We are an equal opportunity employer and do not discriminate based on race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity, or any other characteristic protected by applicable law. We believe that a diverse workforce is essential to our success and fosters innovation, creativity, and collaboration. We are dedicated to ensuring that our hiring, promotion, and training practices reflect this commitment. We encourage applications from individuals of all backgrounds and experiences and look forward to building a diverse team that reflects the communities we serve.