Member Relationship Specialist Gulfport 5036
Customer support representative job in Gulfport, MS
Member Relationship Specialist
Department: Member Contact Center - Member Experience Manager
Reports To: Member Relationship Team Lead
FLSA: Non-Exempt
Under general supervision and adhering to established policies and procedures, the Member Relationship Specialist processes various member requests, including new accounts and loans, via inbound calls and occasionally digital channels. Utilizing the credit union's sales and service models, the Member Relationship Specialist aims to enhance member relationships by addressing their financial needs and delivering extraordinary service.
Essential Functions:
Demonstrates the ability to communicate effectively, has a friendly, helpful attitude, and provides extraordinary service to general membership and team members.
Utilizes the Credit Union origination system to open and process new accounts, alternate shares, certificates of deposit, loans, and credit card applications.
Effectively implements all requirements of the Credit Union KYM (know your member) and other regulatory requirements during account setup.
High focus on determining the member's needs and cross-selling appropriate services, and continually building member relationships to increase products and services per member through the digital channel.
In support of marketing campaigns such as new member onboarding; makes outbound phone calls to contact members regarding products or services for which the member qualifies.
Consistent with the view that Sales is Service and Service is Sales, strives to exceed the credit union's goals regarding member service and sales of all products and services offered by the credit union.
Effectively uses the Synapsys CRM to create and manage sales, referrals, and service events for members within Service Commitment timelines.
Responsible for assuring all necessary files are scanned correctly in Synergy.
Performs file maintenance and account changes and provides general account information as may be required.
Maintains equipment and supplies necessary to keep the department working efficiently.
Responsible for compliance with all Federal regulations, including the Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), and all KFCU policies and procedures.
Utilizes the current sales and service system to identify potential member (internal or external) service needs, which can be met through the sale of credit union products and services or adherence to the department's policy and procedures.
Other Duties and Responsibilities:
Must be flexible and able to travel outside the home office area, if required
Must maintain quality phone standards set forth by the Credit Union
Travel to and work at alternate work locations may, at times, be required.
Ensures that the work area is clean, secure, and well-maintained.
Assumes other responsibilities from time to time as directed.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education:
A high school education or GED.
Experience and Other Requirements:
1+ years of experience in a member service role, preferably within a credit union or financial services setting.
Excellent oral and written communication skills required.
Ability to multitask in a high-paced, high-volume environment.
Second language preferred.
Must possess an outgoing personality with a helpful attitude and a well-developed sales culture attitude toward credit union services and products.
Accuracy and attention to detail required.
Punctuality and attendance are critical to this position.
Satisfactory completion of new hire orientation, new accounts, and Teller/MCS I training through the HR/Training Department is required prior to performing job duties.
Must possess and maintain good interpersonal skills with members and other employees.
Must become familiar with all KFCU guidelines, policies and procedures, departments, and their relationship.
Must possess the ability to remain organized and stay focused during stressful periods of high loan demand.
Must possess an on-going ability to keep abreast of changing policies and procedures.
Must maintain confidentiality and display dependability.
Overtime may be required as work and circumstances require.
Interpersonal Skills:
Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Computer Skills:
Minimum one year experience working in Epysis and Opening Act preferred.
Good typing/keyboarding skills required.
Accuracy and attention to detail required.
Experience with spreadsheet and word processing software required.
Must exhibit a basic comprehension or arithmetic competency and possess basic clerical skills, including operating a PC.
Certificates, Licenses and Registrations:
None required.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit for extended periods of time, use hands and fingers, handle or feel, reach with hands and arms, talk and hear. Employee is regularly required to use a telephone headset or handset. Mental functions including computing, composing, copying, compiling, analyzing, coordinating and communicating are essential. The employee is occasionally required to stand, walk and lift up to approximately 10 pounds.
Work Environment:
The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Extensive use of desktop computer is required. The noise level is that of a normal office environment.
Declaration:
The human resources department retains the sole rights and discretion to make changes to this job description
Customer Support Representative
Customer support representative job in Mobile, AL
Job Description
Immediately hiring Full Time Customer Support Representatives!
Signius is looking for a Customer Support Representative to join our team! This position acts as an answering service receptionist for our medical and commercial clients, taking messages, light appointment setting and dispatching out critical needs to the appropriate contacts.
We have supportive and compassionate teams that are collaborative and dedicated in a fast paced environment. We focus on teamwork and exceeding our client's expectations. We are looking for a candidate with excellent communication skills and computer literacy for Onsite, Full Time - 10 hour shifts.
We provide all the training in a positive team environment designed for your success!
Your work will include:
Professionally handling incoming calls
Greeting callers with a polite and pleasant tone
Gathering and relaying required information
Verifying and entering information accurately into our system
Qualifications Needed:
A welcoming voice with an upbeat tone
Strong command of the English language with good spelling and grammar
Computer skills in a Windows based environment
Good attendance
The ability to type 35 words per minute or more
Availability to work one weekend day
Our benefits for Full Time Employees include:
Employee Stock Ownership
Full Medical, Dental, and Vision Benefits
Paid Vacation
Traditional 401K with company matching
Free Life Insurance policy
Legal Assistance
Experience Level: No Experience Needed
Compensation: $20 / Hour
Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $17 / Hour.
Signius Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Job Posted by ApplicantPro
RETAIL ACCOUNT SERVICE REP
Customer support representative job in Pascagoula, MS
Retail Account Service Representative Status: Full-Time Hourly Are you looking for a great career opportunity that offers growth, and an opportunity to support your local community? All while working in a team-oriented, family-like atmosphere? At Merchants & Marine Bank, we're committed to attracting and retaining talented employees who are committed to our core values of Community, Relationships and Personal Service.
Merchants and Marine Bank has been proudly serving the communities along the Gulf Coast since 1899.
Apply today to join the team and start serving the people in the community!
Why Work for Us
By joining our team, you can expect opportunities to enhance personal skills as well as professional growth.
Benefits and Total Rewards
The well-being of our team members is important to building our strongest future. Our Benefits and Total Rewards program provides team members with a competitive benefits package that includes the following:
* Retirement - 401k
* Medical, Vision, and Dental Insurance
* Telemedicine
* Term Life, AD&D and Disability Plan
* Employee Assistance Program
* Paid time Off
* Paid Holidays (11)
* Tuition Assistance
Job Summary
Primary duties are to assist customers, other retail employees, and the bank in promoting account services. Provide excellent customer service while adhering to the banks Customer Service Expectations.
Essential Functions and Responsibilities
* Greet customers, bank visitors and vendors aiding in directing them to the appropriate department.
* Answer calls, when necessary. Assist in providing customer support or transferring them to the appropriate department or Line of business.
* Perform account maintenance to aid customers with printing off statements, updating account information, issuing debit cards and any other new account maintenance items.
* Responsible for opening, closing, assisting with audits and system file maintenance for safe deposit boxes. Provides access to safe deposit box entry.
* Provides notary services for clients, ensuring all bank and state regulatory guidelines are adhered to.
* Process and document mail transactions in a timely and accurate manner. Contact clients for effective problem resolution when errors are identified.
* Serve as a back up to the Retail Bankers as needed. Process financial transactions with a high degree of accuracy and attention to detail. Accept and process applications for business and consumer deposit accounts.
* Must maintain a high degree of confidentiality with attention to security and compliance.
* Assist with monthly and quarterly audits as needed.
* Other duties as assigned by management.
Working Conditions
* Office environment
* 40 hours per week, Monday through Friday
* The employee is often required to operate a computer, printer, copy machine, calculator, telephone, and/or other office equipment.
* While performing the duties of this job, the employee is regularly required to remain in a stationary position, primarily at a desk.
For more information, contact *********************.
Qualifications
* Minimum 2 years bank, customer service or high-level retail experience.
* Some cash handling experience preferred.
* Customer service experience with an elevated level of professionalism.
* Ability to communicate effectively with customers and public.
* Excellent computer software skills including Microsoft Office.
* Strong people and organizational skills.
* High School Diploma Required
Working Conditions
* Office environment, but may have infrequent occasions to work outdoors.
* 40 hours per week, Monday through Friday.
* The employee is often required to operate a computer, printer, copy machine, calculator, telephone, and/or other office equipment.
* While performing the duties of this job, the employee is regularly required to remain in a stationary position, primarily at a desk.
Physical Requirements
While performing the duties of this job, the employee is regularly required to sit, use hands to handle or feel, and talk or hear. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Easy ApplyCustomer Service Advisor
Customer support representative job in Daphne, AL
Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Job Summary
As a Customer Service Advisor, you will help Fausak Tires & Service achieve its goals by delivering best in class customer service. You will be responsible for knowing our full product & service line, how to best service our customers and how to successfully work with your team members to achieve the locations goals.
Responsibilities
Receive & deliver on customer requests (Both phone & in person)
Effectively understand customer requests
Clearly communicate promise times
Help manage the daily schedule
Create a professional environment that builds rapport and puts customers at ease
Answer customer questions about their service requests & needs
Use strong service skills to complete the sales process while maintaining a high level of customer satisfaction
Qualifications
High school diploma or GED equivalent is required; bachelor's degree is preferred
Valid state-issued driver's license and clean driving record is required
Prior sales experience in a dealership or showroom setting is preferred
Basic computer skills
Speak, Read and Write in English
Compensation: $45,000.00 - $65,000.00 per year
Our mission is to provide customers with the most professional tire and auto service in the industry and we know that's not possible without an awesome team. We're seeking dedicated and hardworking team members who strive for growth while exceeding our customers expectations.
Auto-ApplyCustomer Care Coordinator - Order Experience I
Customer support representative job in Mobile, AL
At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.
JOB PURPOSE:
Receives and implements new equipment requests, determines reimbursement eligibility and coordinates the timely provision of services. Facilitates timely order movement through Numotion's order processing system.
KEY RESPONSIBILITIES:
§ Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion.
§ Verifies insurance/funding eligibility and benefits, communicates to customers their financial responsibility, obtains prescriptions and any other medical documentation necessary to obtain funding.
§ Enters orders into order processing system assuring that efforts are made to accurately and completely perform intake steps.
§ Responds to customer inquiries, requests, and complaints in a timely manner working with other staff members to increase customer satisfaction and turnaround times.
§ Takes responsibility to completely resolve issues without additional transfers and/or de-escalate customers whenever possible.
§ Coordinates scheduling of ATP's and seating technicians for evaluations and adjustments requests.
§ Meets all set productivity and performance standards
§ Participates in New Equipment department initiatives to continually improve department results.
§ Other duties as assigned by manager
§ Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion's mission.
§ Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations.
§ Provide excellent customer service for all internal and external customers at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
§ The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.
REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:
§ High school diploma or general education degree (GED) or equivalent combination of experience and education.
§ Minimum one year of customer service experience.
PREFERRED COMPETENCIES AND QUALIFICATIONS:
§ Strong communication skills, both written and verbal
§ Strong listening, organization and priority setting skills.
§ Ability to work in a fast-paced environment and juggle multiple priorities.
§ Ability to think quickly, assess a situation and make a sound decision.
§ Ability to provide best-in-class customer service
§ Working knowledge of service order processing experience
§ Knowledge of complex rehab equipment and products
§ Prior experience working in durable medical equipment industry
§ Demonstration of exceptional interpersonal and problem-solving skills both internally and externally with customers.
§ Knowledge of MS Word, Excel, PowerPoint, and Outlook
PHYSICAL WORK REQUIREMENTS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
§ Frequent use of hands, wrists, fingers associate with computer equipment.
§ Prolonged periods of time working at a desk and/or on a computer.
§ Occasionally move and reach with arms and hands.
§ Ability to communicate effectively.
§ Ability to work overtime as needed.
At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Call Center Rep - In Office
Customer support representative job in Grand Bay, AL
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Customer Service Advisor - Migrant Help
Customer support representative job in Mobile, AL
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
Customer Service Advisor/Consultant
Customer support representative job in Mobile, AL
Job DescriptionThe Service Advisor should be able to meet and greet customers with a positive attitude and a smile on their face. The Service Advisor needs to be able to answer question and identify the need for and sell the work on both repair and maintenance. The Service Advisor is the first-person customers make contact with.
The Service Advisor is the liaison between customers and technicians who perform the maintenance and repairs as well as the entire dealership.
Responsibilities:* The Service Advisor must be able to identify with the need and reasons for maintenance and repairs to the customers vehicle. The Advisor must be able answer customers question/inquires. questions
Qualifications:* Proven work experience as an Advisor or similar role. * Familiar with and understand Service maintenance and needs.* Must have good communication skills with both customers and Technicians.* Paid Holidays and Vacation, 401 Retirement
Customer Service Agent
Customer support representative job in Spanish Fort, AL
Job Description
Join Our Team as a Customer Service Agent!
Are you passionate about helping others and delivering exceptional service? If you have a knack for problem-solving and enjoy working in a dynamic environment, we'd love to hear from you! We're a company dedicated to providing top-notch engineering, surveying, and construction management services across Alabama, Florida, Mississippi, and Louisiana-and we're looking for a talented Customer Service Agent to join our team.
About the Role
As a Customer Service Agent, you'll be the first point of contact for our clients, ensuring their questions are answered and their needs are met with professionalism and care. This role is vital to maintaining the excellent reputation we've built in the industry. If you have at least 1 year of experience in customer service and thrive in a fast-paced, client-focused environment, this could be the perfect fit for you.
Key Responsibilities
In this role, you'll be responsible for:
- Providing friendly and professional support to clients via phone, email, or in-person interactions.
- Addressing customer inquiries and resolving issues efficiently and effectively.
- Collaborating with internal teams to ensure seamless communication and service delivery.
- Maintaining accurate records of customer interactions and feedback.
- Upholding the company's standards for exceptional customer service at all times.
What We're Looking For
To succeed in this role, you'll need:
- At least 1 year of experience in a customer service role.
- Strong communication and interpersonal skills.
- A proactive attitude and the ability to think on your feet.
- Excellent organizational skills and attention to detail.
- A commitment to providing outstanding service to every client.
Why Join Us?
At our company, we pride ourselves on fostering a professional and supportive work environment. While we don't currently offer additional benefits, this role provides an opportunity to grow your skills and contribute to a team dedicated to delivering high-quality services across multiple states.
Our Culture and Values
We believe in integrity, collaboration, and delivering excellence in everything we do. As a member of our team, you'll join a group of professionals who are passionate about their work and committed to making a difference in the communities we serve.
Ready to Apply?
If this sounds like the opportunity you've been looking for, we'd love to hear from you! Submit your application today and take the first step toward joining our dedicated team.
We can't wait to meet you!
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WORKERS' COMP CALL CENTER REPRESENTATIVE
Customer support representative job in Biloxi, MS
Job Description
Essential Job Responsibilities: • Answers inbound calls in a high volume call center. • Assists patients, caregivers, and workman's Comp representatives with various inquiries and provides general assistance in a timely manner.
• Communicate with Pre-Cert, adjusters and NCM to make sure the patients are scheduled in a
timely manner
• Receives and forwards patient requests to appropriate clinical staff in a timely manner.
• Enters patient information into the electronic health records (EHR) system.
• Recognizes and escalates complex issues to the Call Center Team Lead or Manager for guidance.
• Maintains up-to-date knowledge of physician and provider schedules, clinic updates, business
office protocols, etc.
• Performs other duties as assigned.
Education:
• High School Diploma or equivalent.
• 1 - 2 years' experience in medical office administration highly preferred.
Other Requirements:
• Must be able to complete tasks with a high-degree of efficiency and accuracy while working in a
fast-paced environment with frequent disruptions.
• Must demonstrate ability to analyze data and resolve complex problems.
• Must have the ability to work independently while managing time and workload appropriately.
• Knowledge of medical terminology and procedures, knowledge of health insurance industry
practices and/or medical billing procedures preferred.
• Experience with medical scheduling/billing systems preferred.
• Exceptional customer service, interpersonal skills, and communication skills.
• Proficiency of electronic records systems preferred. Must have strong data entry skills and demonstrated typing speed of 45 wpm.
Representative, Customer Service
Customer support representative job in Biloxi, MS
ABOUT LCI
The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:
EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels.
SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military.
SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.
ABOUT THIS ROLE
The Customer Service Representative is to provide customer service with customer recognition to everyone.
LOCATION AND SCHEDULE
Keesler AFB - On-Site
Schedule: Part-time (20-30 hours/week)
KEY RESPONSIBILITIES
Responsible for all customer service functions with customer recognition and interface the most critical element.
Accurate computerized checkout
Requires excellent communication skills
Requesting and identifying material from the warehouse and shelf stocking.
Store cleanliness both in and outside.
Other duties as requested by Manager and/or Assistant Manager
QUALIFICATIONS
High school graduate with one year relevant work experience.
Basic retail knowledge. Accuracy with computerized checkout systems.
Requires excellent communication skills.
Must have interpersonal skills dealing with and communicating with customers, vendors, co-workers and management. Team player.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is in a store and warehouse environment. The employee is regularly required to sit; stand; walk and use hands. This could require frequent manual labor similar to stocking of product, receiving freight, or other lifting and/or moving of product.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate. When in the Manufacturing area, hearing protection may be required depending on the department.
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why LCI?
Purpose-driven company driven by principles, not profit
Reach your highest potential: upward mobility, rewarded through hard work
Competitive salary and compensation
Basic Life Insurance at no cost to the employee
401(k) with match and Surplus-Sharing Plans
Health, Dental, and Vision Insurance
Ten paid holidays annually
Paid Time Off (PTO)
On-site Health and Wellness program
Employee Assistance Program (EAP)
Customer Service Clerk
Customer support representative job in Biloxi, MS
Join Our Team as a Customer Service Clerk!
Are you a people person who loves helping others? Do you enjoy working in a dynamic and fast-paced environment? If so, we'd love to meet you! We're looking for a friendly and dedicated Customer Service Clerk to join our team and be the face of our front counter.
About Us
At our company, we pride ourselves on delivering exceptional service to every customer who walks through our doors. Our front counter is the heart of our operations, where we greet customers, answer questions, and ensure every interaction is a positive one. If you're ready to make a difference and enjoy being part of a supportive team, this is the place for you!
What You'll Be Doing
As a Customer Service Clerk, you'll play a key role in creating a welcoming and efficient experience for our customers. Your responsibilities will include:
- Greeting customers with a warm and friendly attitude.
- Assisting customers with inquiries and providing accurate information.
- Handling transactions and ensuring accuracy in all interactions.
- Maintaining a clean and organized front counter area.
- Collaborating with team members to ensure smooth daily operations.
What We're Looking For
We're seeking someone who:
- Has a positive attitude and enjoys working with people.
- Is detail-oriented and can handle transactions with accuracy.
- Thrives in a fast-paced environment and can multitask effectively.
- Brings excellent communication and interpersonal skills to the table.
- No prior experience is required-just a willingness to learn and grow!
Why Join Us?
While we don't offer specific benefits, we're committed to creating a supportive and enjoyable work environment where your contributions are valued. This is a great opportunity to build your skills, connect with customers, and be part of a team that cares about making every day better for those we serve.
Our Culture
We believe in teamwork, respect, and going the extra mile for our customers. Our front counter is more than just a place of work-it's where we build relationships, solve problems, and celebrate successes together.
Ready to Apply?
If you're excited about this opportunity and think you'd be a great fit, we'd love to hear from you! Take the first step toward joining our team by applying today.
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Captain - Customer Service
Customer support representative job in Mobile, AL
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $11.75 per hour
Salary Range:
7.25
-
11.75
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyCustomer Service Representative
Customer support representative job in Gulfport, MS
EJ's Innovations is a marketing firm that specializes in in-store marketing to deliver consistent results for our clients. We treat our employees as future business partners from the beginning, with personalized, hands-on training and mentorship throughout their career.
Job Description
FULL TIME CUSTOMER SERVICE POSITIONS AVAILABLE! PAID TRAINING
ARE YOU LOOKING FOR SOMETHING NEW?
We are continuing to expand and currently looking for new applicants to add to our customer service and junior marketing department. We are looking for experienced customer service or retail representatives that we can additionally train to mold to our clients needs. We are looking for motivated individuals who have a competitive edge and are willing to learn.
EXPERIENCE IS NOT MANDATORY BUT IS A HUGE PLUS! FULL PAID TRAINING WILL BE PROVIDED.
EJ's Innovations specializes in promotional campaigns while continually providing the top notch customer service experience that we have become known for in the Gulfport/Biloxi area. We are now looking to fill 5-6 positions and the interview process has begun!
Qualifications
THE PROPER CANDIDATE WOULD HAVE:
- Excellent verbal & written communication skills and the willingness to learn
- Must be a team player and work well with others
- Great customer service skills
- Effective listening skills
- Enthusiastic personality!
EXPERIENCE IN THE FOLLOWING IS A PLUS BUT NOT REQUIRED:
- Customer Service
- Work in the restaurant industry
- Retail/Sales
- Marketing/Advertising
- Promotions
- Management/Leadership Skills
Additional Information
At EJ's Innovations, we believe in rewarding hard work. We only promote from within our own company, and we only promote those with the work ethic and motivation to get the job done! Our training program is hands-on, and covers every aspect of our company, helping prepare for long-term careers. Our team nights and leadership conferences are designed to build relationships, and provide a great foundation as you build your career.
Customer Service Representative - State Farm Agent Team Member
Customer support representative job in Mobile, AL
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Associate Client Advocate - Southeast Region
Customer support representative job in Mobile, AL
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal delivery activities. The ACA is responsible for supporting client relationships, strategy development, and execution at the insurance program level.
The Associate Client Advocate (ACA) owns client service activities and client engagement in those activities through daily coordination with an assigned Client Specialist in our Global Service Delivery (GSD) Team. The ACA is the primary point of contact for providing all service, escalation, and placement to meet the client's insurance and risk management needs. The ACA has a strong connection to the client's business with a fundamental understanding of its industry and aids in opportunities to maximize the profitability of existing clients by supporting new business efforts.
The primary responsibility of the Associate Client Advocate is to provide an exceptional client experience, with a primary focus on direct client engagement and retention of that business. This includes engaging with sales and broking to understand marketplace changes, design and deliver client presentations/proposals, assist and respond to defensive RFPs, and attend oral presentations where required.
As an ACA you are expected to have:
+ Basic negotiation skills and demonstrated experience
+ Basic account management skills and demonstrated experience
+ Basic project management skills and demonstrated experience
+ Strong presentation skills
+ Ability to adapt to change
+ Solid organization skills
+ Ability to mentor a Client Specialist colleague
As an ACA you have the potential to serve as a mentor to other ACAs, a partner/ team member for others within your IVD, or an ACA Leader.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
**The Role**
+ Retains existing book of business, develops, and strengthens client relationships
+ Identifies, engages, and integrates delivery of all WTW internal resources to deliver an exceptional client experience
+ Provides direct or supporting strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice, and industry groups.
+ Recommend appropriate solutions throughout the policy term (including acquisition due diligence)
+ Maximizes the profitability of the client account & drives retention of that business
+ In collaboration with the Client Advocate, actively expands existing client relationships and supports new business prospecting
+ Collaborates with client teams during Internal and External Strategy Meetings
+ Engages with sales and broking to understand marketplace changes
+ Supports the fee/compensation agreement and overall client invoicing processes
+ Supports defensive RFP responses
+ Aids in the design and delivery of full client presentations/proposals, client advocacy reports, client service plans and schedules
+ Coordinates the renewal process to establish and implement the client-specific renewal strategy, collaborates with WTW resources and industry groups to develop and deliver renewal to clients
+ Ensures all policy requirements (legal, regulatory & compliance) are met
+ Client-level coordination & management of all service delivery (GSD)
+ Engage Service Liaisons (Subject Matter Expert or Client Operations Specialist) on escalations
+ Gather and receive all client information working in collaboration with the Client Specialist
+ Responsible for coordination of all service delivery activities such as audits, completing second pair of eyes review on policies, resolving all accounting issues, managing aged receivables and bad debt, surplus lines affidavits, issuance of client invoicing and certificates of insurance and auto identification cards.
**Qualifications**
**The Requirements**
+ Targeted 5+ years of commercial Property & Casualty insurance knowledge/experience in a client-facing role, or demonstrated capabilities to complete role responsibilities
+ Able to apply knowledge of coverage forms in the analysis of program design, the identification of coverage gaps, and ongoing coverage consultation
+ Depending on the complexity of accountability to understand, interpret, analyze, and/or present analytical models
+ Relationship Management skills: ability to leverage internal and external relationships to bring WTW resources and assets tailored to client needs
+ Negotiation skills - the ability to drive conflict resolution and secure concessions without damaging relationships.
+ Business Acumen; knowledge of strategy, tactics, and solutions for the client, and/or in the marketplace
+ Knowledge of commercial insurance renewal end-to-end process, steps and owners
+ Excellent verbal and written communication skills; group presentation skills, ability to drive complex/technical conversations
+ Daily management of work assignments, mentoring, and collaboration with a Client Specialist
+ Receptive to feedback; critical thinking and problem-solving skills, high adaptability
+ Supports Client Advocate (CA) in advocating for change. Provides encouragement, takes control of client deliverables, and team projects, leads key delivery areas, collaborates with internal/external stakeholders, and provides clear guidance to ensure others fulfill roles effectively
+ Strong project management skills: Support the CA in end-to-end oversight of large, complex, ambiguous, or multi-dimensional projects
+ Proficient Microsoft Office skills and familiarity with other relevant online tools
+ Must achieve and maintain an active insurance broker's P&C license, and complete various continuing education activities as needed
+ Insurance industry designations preferred but not required (CPCU, ARM, CIC, CRIS, CRM)
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
**Compensation and Benefits**
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation.
**Compensation**
The base salary compensation range being offered for this role is $90,000-$120,000 USD per year.
This role is also eligible for an annual short-term incentive bonus.
**Company Benefits**
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
+ **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
+ **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (*********************************************************************************************************** ( _Washington State only_ )
+ **Retirement Benefits:** Contributory Pension Plan and Savings Plan (401k).
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
**EOE, including disability/vets**
Associate Client Advocate - Southeast Region
Customer support representative job in Mobile, AL
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal delivery activities. The ACA is responsible for supporting client relationships, strategy development, and execution at the insurance program level.
The Associate Client Advocate (ACA) owns client service activities and client engagement in those activities through daily coordination with an assigned Client Specialist in our Global Service Delivery (GSD) Team. The ACA is the primary point of contact for providing all service, escalation, and placement to meet the client's insurance and risk management needs. The ACA has a strong connection to the client's business with a fundamental understanding of its industry and aids in opportunities to maximize the profitability of existing clients by supporting new business efforts.
The primary responsibility of the Associate Client Advocate is to provide an exceptional client experience, with a primary focus on direct client engagement and retention of that business. This includes engaging with sales and broking to understand marketplace changes, design and deliver client presentations/proposals, assist and respond to defensive RFPs, and attend oral presentations where required.
As an ACA you are expected to have:
* Basic negotiation skills and demonstrated experience
* Basic account management skills and demonstrated experience
* Basic project management skills and demonstrated experience
* Strong presentation skills
* Ability to adapt to change
* Solid organization skills
* Ability to mentor a Client Specialist colleague
As an ACA you have the potential to serve as a mentor to other ACAs, a partner/ team member for others within your IVD, or an ACA Leader.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
The Role
* Retains existing book of business, develops, and strengthens client relationships
* Identifies, engages, and integrates delivery of all WTW internal resources to deliver an exceptional client experience
* Provides direct or supporting strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice, and industry groups.
* Recommend appropriate solutions throughout the policy term (including acquisition due diligence)
* Maximizes the profitability of the client account & drives retention of that business
* In collaboration with the Client Advocate, actively expands existing client relationships and supports new business prospecting
* Collaborates with client teams during Internal and External Strategy Meetings
* Engages with sales and broking to understand marketplace changes
* Supports the fee/compensation agreement and overall client invoicing processes
* Supports defensive RFP responses
* Aids in the design and delivery of full client presentations/proposals, client advocacy reports, client service plans and schedules
* Coordinates the renewal process to establish and implement the client-specific renewal strategy, collaborates with WTW resources and industry groups to develop and deliver renewal to clients
* Ensures all policy requirements (legal, regulatory & compliance) are met
* Client-level coordination & management of all service delivery (GSD)
* Engage Service Liaisons (Subject Matter Expert or Client Operations Specialist) on escalations
* Gather and receive all client information working in collaboration with the Client Specialist
* Responsible for coordination of all service delivery activities such as audits, completing second pair of eyes review on policies, resolving all accounting issues, managing aged receivables and bad debt, surplus lines affidavits, issuance of client invoicing and certificates of insurance and auto identification cards.
Qualifications
The Requirements
* Targeted 5+ years of commercial Property & Casualty insurance knowledge/experience in a client-facing role, or demonstrated capabilities to complete role responsibilities
* Able to apply knowledge of coverage forms in the analysis of program design, the identification of coverage gaps, and ongoing coverage consultation
* Depending on the complexity of accountability to understand, interpret, analyze, and/or present analytical models
* Relationship Management skills: ability to leverage internal and external relationships to bring WTW resources and assets tailored to client needs
* Negotiation skills - the ability to drive conflict resolution and secure concessions without damaging relationships.
* Business Acumen; knowledge of strategy, tactics, and solutions for the client, and/or in the marketplace
* Knowledge of commercial insurance renewal end-to-end process, steps and owners
* Excellent verbal and written communication skills; group presentation skills, ability to drive complex/technical conversations
* Daily management of work assignments, mentoring, and collaboration with a Client Specialist
* Receptive to feedback; critical thinking and problem-solving skills, high adaptability
* Supports Client Advocate (CA) in advocating for change. Provides encouragement, takes control of client deliverables, and team projects, leads key delivery areas, collaborates with internal/external stakeholders, and provides clear guidance to ensure others fulfill roles effectively
* Strong project management skills: Support the CA in end-to-end oversight of large, complex, ambiguous, or multi-dimensional projects
* Proficient Microsoft Office skills and familiarity with other relevant online tools
* Must achieve and maintain an active insurance broker's P&C license, and complete various continuing education activities as needed
* Insurance industry designations preferred but not required (CPCU, ARM, CIC, CRIS, CRM)
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
Compensation and Benefits
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation.
Compensation
The base salary compensation range being offered for this role is $90,000-$120,000 USD per year.
This role is also eligible for an annual short-term incentive bonus.
Company Benefits
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
* Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
* Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)
* Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
EOE, including disability/vets
Customer Service Representative - State Farm Agent Team Member
Customer support representative job in Saraland, AL
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency first opened in 2011 and is supported by a small but strong team of three. Before launching my career with State Farm, I worked as a baseball sports agent a role that gave me incredible experience in building relationships, negotiating deals, and supporting clients. I also spent time working with the Chicago Cubs and had the privilege of representing 26 first-round draft picks. As a former athlete myself, sports remain a big part of my life, and Im proud that my son now plays basketball at UAB after I played at South Alabama.
Community involvement is important to me, and I stay active by serving as chair of our local Chamber of Commerce and supporting various local initiatives. Our office culture is very laid back, welcoming, and walk-in friendly: a place where both clients and team members feel comfortable and valued.
If youre looking for a role where you can join a relaxed, relationship-focused environment while helping people protect what matters most, this could be the right fit for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jeff Kahn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
Customer support representative job in Fairhope, AL
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
I recently celebrated my 35th anniversary with State Farm and have proudly served as an agent in Fairhope since October 2003. My wife, Elizabeth, and I have been married for 30 years, and our two adult sons both grew up in Fairhope and graduated from the Fairhope public school system. Our family have been active members of our church since 2004, and Im also a longtime member and Past President of The Rotary Club of Fairhope. Giving back to this community has always been important to me.
My agency includes myself and four team members, and together we bring a high level of experience and dedication to the customers we serve. As we continue to grow, Im always looking for talented individuals to join us. I value a strong work ethic, a genuine passion for customer service, and the kind of professionalism that helps us maintain the reputation weve built over the years.
If youre committed, motivated, and ready to make an impact, you may be a great fit for our team.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Rick Phyfer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Wealth Management Client Associate
Customer support representative job in Fairhope, AL
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.
Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.
Job Description:
This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients.
Responsibilities:
Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings
Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests
Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk
Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA
Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset
Skills:
Account Management
Client Management
Customer and Client Focus
Issue Management
Oral Communications
Business Development
Client Solutions Advisory
Pipeline Management
Prioritization
Administrative Services
Emotional Intelligence
Referral Identification
Written Communications
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
For internal employees; participation in a work from home posture does not make you ineligible to post, however, may require to meet the workplace excellence policy.
Shift:
1st shift (United States of America)
Hours Per Week:
37.5
Auto-Apply