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Customer Relations Representative - State Farm Agent Team Member
Aaron Warren-State Farm Agent
Customer support representative job in Columbus, GA
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Hiring Bonus
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$35k-46k yearly est. 1d ago
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Customer Service Representative
Acme Brick Tile & More
Customer support representative job in Columbus, GA
"Join the Acme Brick Family"
CUSTOMER SERVICE REPRESENTATIVE
FLSA Status: Non-exempt
Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building material distribution industry. We manufacture brick and distribute our own brick as well as brick and associated products manufactured by others. We operate in 13 states with a philosophy that we are much more than a brick manufacturer and distributor.
Summary
We are currently seeking a "best in class" Customer Service Representative with excellent organization skills and a personable disposition to provide product/service information to customers and sales reps. You will assist in resolving product and service issues as they arise and enter customer orders into the sales system. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You will be a strong and reliable support to company operations, maintaining procedures, communication and customer service. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love.
Essential Duties and Responsibilities (other duties may be assigned). This is a safety sensitive position*
Communicate with custo mers by phone, email or in person on various concerns.
Work with vendors and manufacturers on various concerns.
Work with Acme production coordinators on product inquiries.
Place purchase orders for tile, wood, stone and other masonry products with various manufacturers and vendors.
Serves as a back up to other CSRs.
Receive tile, wood, stone and other masonry materials into inventory through the operating system.
As needed, assist warehouse and other associates with sample orders and verifying material from vendors.
Order entry of sales orders and sales transfers.
Skills and Experience Required for Success
2+ years of related experience
Must have excellent verbal and written communication skills
Must be proficient in Microsoft Office and Excel (JDE experience preferred)
Competencies Required for Success
Integrity
Initiative
Teamwork
Customer Service Orientation
Relationship Building
Quality Focused
Education
* High school diploma or equivalent required; some college is preferred.
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
* Application may vary based on relevant state laws
$25k-33k yearly est. 1d ago
Branch Customer Service Rep - Columbus GA
The Auto Club Group 4.2
Customer support representative job in Columbus, GA
Why Choose a Career with the AAA The Auto Club Group (ACG)
Established brand that has been around for over 100 years. Our members know and trust us!
Branch Offices house travel, membership, insurance sales and support employees
You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.
Excellent Opportunities to Build a Career Path:
The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:
Other Branch positions - Field Insurance Sales Agent, Travel Agent or
Other Departments such as:
Call Centers (ERS, Sales and Service, etc.)
Automotive Services
Claims
Underwriting and more
A DAY IN THE LIFE of a Branch Customer Service Representative
The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.
Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products.
Generate leads, update members on travel and insurance specials, and provide travel information
Respond to customer inquiries and refer to senior staff or agent when appropriate
Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer
Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate
Provide administrative support to the travel and/or insurance sales staff during peak periods
Conduct outbound promotional calls for insurance and/or travel products
Other duties as assigned
HOW WE REWARD OUR EMPLOYEES
Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 with additional incentives and an annual bonus potential based on performance.
ACG offers excellent and comprehensive benefits packages:
Medical, dental and vision benefits
401k Match
Paid parental leave and adoption assistance
Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
Paid volunteer day annually
Tuition assistance program, professional certification reimbursement program and other professional development opportunities
AAA Membership
Discounts, perks, and rewards and much more
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
Education:
High School Diploma or equivalent
Work Experience:
Working in a customer focused environment
Providing customer focused service and timely solutions to problems
Microsoft Office applications
Taking personal responsibility in seeking solutions to problems
Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals
Successful candidates will possess:
Passion and enthusiasm for working with people
Basic mathematical calculations to accurately perform monetary transactions
Communicate effectively (verbal and written) with others in a work environment
Work effectively in a team environment
Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
Work under pressure in a high volume, fast paced customer service environment
Work irregular hours including holidays and weekends (may include community events)
Work Environment
This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.
#LI-AM1
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
$19 hourly 1d ago
Customer Experience Representative
Mountville 4.0
Customer support representative job in LaGrange, GA
BRIEF COMPANY DESCRIPTION: As a globally trusted manufacturer, M+A Matting provides quality commercial, residential, and promotional mats for millions of homes and businesses all over the world. We pride ourselves on superior customer service and excellent product quality. Continuous development of new technologically advanced mat products assures our customers that M+A Matting mats are unparalleled in quality and performance.
JOB SUMMARY: The primary responsibility of this position is to offer excellent service to our customers, including, but not limited to: providing product and pricing information, processing orders, ensuring that all orders are shipped in a timely manner and resolving issues that arise from the problems with orders (regarding replacements, credits, etc.), to ensure 100% customer satisfaction. This position will also focus on processing, investigating, and resolving customer freight claims.
ESSENTIAL FUNCTIONS OF THE JOB:
Process freight claims entry in a timely manner. File claims with carriers related to customer quantity shortages, quality issues and transit related cargo loss damage. Document recovery of various claims issues and communicate status of claims with customer.
Process customer orders
Answer phone or email inquires
Provide product information and meet service requests
Track orders and coordinate correction of orders
Process inquiries on shipping status, pricing or invoicing information, and various website questions
Liaise between Manufacturing Departments, Accounts Receivable, Art Department, and Sales Team to resolve any issues related to customer satisfaction
Local Candidates Only **No Relocation Assistance Provided**
QUALIFICATIONS:
Strong interpersonal and communication skills
Detail and task-oriented and possess creative problem-solving skills
Applicants must also have a good attitude, the flexibility to juggle multiple tasks, and comprehend at a rapid pace.
We are seeking a team player with strong computer skills working with Microsoft Office Suite (Word, PowerPoint, and Excel).
Highly motivated, has a strong work ethic, sense of urgency, and is a self-starter
Expresses written and oral ideas clearly and can proactively share information
Post-secondary education or college degree
WORK ENVIRONMENT: General office conditions
COMPENSATION: Pay commensurate with experience
BENEFITS: M+A Matting offers a comprehensive benefits package including medical, dental, and vision insurances as well as life insurance, disability insurance, and 401(k) with profit sharing.
WORK HOURS: General office hours, Monday - Friday 8am-5pm, plus occasional overtime. After completion of initial training process, we offer staff the opportunity to work from home 1-2 days per week.
$36k-50k yearly est. 60d+ ago
Customer Support Specialist
Sound Seal Inc. 3.8
Customer support representative job in Opelika, AL
FLSA Classification: Non-Exempt
The CustomerSupport Specialist is responsible for delivering exceptional service to customers and supporting logistics operations. This role covers phone and email support, onsite coordination with truck drivers, and scheduling for LTL and flatbed shipments. The specialist ensures smooth communication, accurate documentation, and timely follow-through on all customer and shipping needs.
Key Responsibilities
Customer Communication
Answer incoming phone calls, providing prompt and courteous assistance to customers and drivers.
Respond to customer service emails, addressing inquiries, resolving issues, and providing shipment updates.
Notify team members via text when flatbed trucks arrive for loading.
Shipping & Logistics Coordination
Schedule all flatbed and LTL shipments.
Obtain shipment quotes from designated contacts for flatbed shipments.
Coordinate with truck drivers onsite, ensuring paperwork is signed and handled correctly.
Prepare and manage all necessary documents for LTL and flatbed shipments.
Tracking & Documentation
Send shipment tracking information to customers for both flatbed and LTL shipments.
Check USPS mail, open and scan documents, and forward to designated recipients.
Print invoices, staple them inside folders, and file folders as required.
File calculations and other relevant documents in designated folders.
General Support
Maintain organized records of shipments, paperwork, and communications.
Support other team members as needed to ensure efficient workflow.
Qualifications
Proficiency with Microsoft Outlook and Microsoft Office products (Word, Excel, etc.).
Basic math skills to calculate shipment dimensions and weights.
Strong communication skills (phone, email, and in-person).
Experience in logistics, shipping coordination, or customer service preferred.
Ability to multitask and handle changing priorities and tasks in a fast-paced environment.
Detail-oriented with strong organizational skills.
Ability to sit at a desk and perform basic office functions for extended periods.
Comfortable working in a typical office environment during standard office hours (8:00 AM - 5:00 PM).
Professional demeanor and reliability.
Work Environment
This is an onsite position in a standard office setting. The role requires sitting at a desk, using a computer and phone, and interacting with team members and truck drivers. Office hours are 8:00 AM to 5:00 PM, Monday through Friday.
Equal Employment Opportunity Statement: The Company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$33k-42k yearly est. Auto-Apply 6d ago
Customer Support Specialist
Kinetics Noise Control, Inc. 3.8
Customer support representative job in Opelika, AL
FLSA Classification: Non-Exempt
The CustomerSupport Specialist is responsible for delivering exceptional service to customers and supporting logistics operations. This role covers phone and email support, onsite coordination with truck drivers, and scheduling for LTL and flatbed shipments. The specialist ensures smooth communication, accurate documentation, and timely follow-through on all customer and shipping needs.
Key Responsibilities
Customer Communication
Answer incoming phone calls, providing prompt and courteous assistance to customers and drivers.
Respond to customer service emails, addressing inquiries, resolving issues, and providing shipment updates.
Notify team members via text when flatbed trucks arrive for loading.
Shipping & Logistics Coordination
Schedule all flatbed and LTL shipments.
Obtain shipment quotes from designated contacts for flatbed shipments.
Coordinate with truck drivers onsite, ensuring paperwork is signed and handled correctly.
Prepare and manage all necessary documents for LTL and flatbed shipments.
Tracking & Documentation
Send shipment tracking information to customers for both flatbed and LTL shipments.
Check USPS mail, open and scan documents, and forward to designated recipients.
Print invoices, staple them inside folders, and file folders as required.
File calculations and other relevant documents in designated folders.
General Support
Maintain organized records of shipments, paperwork, and communications.
Support other team members as needed to ensure efficient workflow.
Qualifications
Proficiency with Microsoft Outlook and Microsoft Office products (Word, Excel, etc.).
Basic math skills to calculate shipment dimensions and weights.
Strong communication skills (phone, email, and in-person).
Experience in logistics, shipping coordination, or customer service preferred.
Ability to multitask and handle changing priorities and tasks in a fast-paced environment.
Detail-oriented with strong organizational skills.
Ability to sit at a desk and perform basic office functions for extended periods.
Comfortable working in a typical office environment during standard office hours (8:00 AM - 5:00 PM).
Professional demeanor and reliability.
Work Environment
This is an onsite position in a standard office setting. The role requires sitting at a desk, using a computer and phone, and interacting with team members and truck drivers. Office hours are 8:00 AM to 5:00 PM, Monday through Friday.
Equal Employment Opportunity Statement: The Company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$33k-42k yearly est. Auto-Apply 6d ago
Phlebotomy Specialist-Client Office
Labcorp 4.5
Customer support representative job in Columbus, GA
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.
* QUARTERLY INCENTIVE BONUS PROGRAM
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Work Schedule: (32 Hours Weekly)
Monday-Thursday 8:00am-5:00pm with 1- hour lunch break
The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management.
Work Location: Columbus, GA
This position does not require you to be fully vaccinated against COVID-19.
Job Responsibilities:
Perform blood collections by venipuncture and capillary techniques for all age groups.
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner.
Process billing information and collect payments when required.
Prepare all collected specimens for testing and analysis.
Maintain patient and specimen information logs.
Provide superior customer service to all patients.
Administrative and clerical duties as necessary
Assembling equipment such as: tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray, according to requirements for specified tests or procedures,
Performing other responsibilities as required, Work with and draw from a wide range patient cases in a confident manner,
Maintaining safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations,
Verifying or recording identity of patient or donor and converses with patient or donor.
Maintaining Refrigerator and Freezer temperatures.
Maintain a safe, secure, and healthy work environment,
Comply with legal Phlebotomy regulations, Handle urine analysis, blood testing, Perform a variety of routine blood drawing procedures.
Travel to additional sites when needed.
Job Requirements:
High school diploma or equivalent
Phlebotomy certification or completed training program from an accredited agency or previous experience as a phlebotomist is required
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation required
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$35k-54k yearly est. Auto-Apply 8d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer support representative job in Columbus, GA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$26k-32k yearly est. 6d ago
Memory Care Coordinator
Brookside Glen
Customer support representative job in Columbus, GA
We offer an unparalleled quality of life at all levels of retirement. We have created a community that allows our residents to do as much, or as little, as they like while offering the ability to age in a place with all levels of care. We welcome you to join our team and find your place here as we have many opportunities for your career to grow.
We are looking for a Memory Care Coordinator to join our family of caregivers. This position will require you to provide the Residents with excellent care, directly or indirectly. You will be the designated responsible person for all Residents in memery care and for the overall supervision of the memory careservices. The Memory Care Coordinator will work alongside the Director of Resident Care, train and supervise staff. You will also work with doctors, families, Home Helath Nurses, etc. ensuring the Residents' needs are being met. Benefits:
Competitive Salary
Paid-Time Off with rollover; Paid Personal Days
Paid Holidays
Bonus Pay
Flexible Schedule
Health Insurance, Dental Insurance, Vision Insurance
Short-Term/Long-Term Disability Insurance; Variety of Supplemental Insurances Available
Free Life Insurance
Career Growth Opportunities
Tuition Reimbursement
Employee Assistance Programs
*Some benefits may only be eligible to full-time team members.
JOB SUMMARY:
We are looking for a Memory Care Coordinator to join our family of caregivers. This position will require you to provide the Residents with excellent care, directly or indirectly. You will be the designated responsible person for all Residents in memery care and for the overall supervision of the memory careservices. The Memory Care Coordinator will work alongside the Director of Resident Care, train and supervise staff. You will also work with doctors, families, Home Helath Nurses, etc. ensuring the Residents' needs are being met.
Minimum eligibility requirements
Must be able to communicate effectively with residents, families, staff and general public.
Must have compassion for and desire to work with the elderly.
Must demonstrate the ability to work responsibly as a team member as well as an individual.
Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others.
Ability to represent our Community in a positive and professional manner.
Must pass criminal background check.
Proven safe driver record and clean driving records is essential.
Valid personal car insurance.
Must meet all health requirements.
Must be able to perform the duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
Essential functions
Order and verify medications
Fax correspondence to doctors and others as needed
supervise staff
Provide ongoing observation of the Residents
Ensuring treatments are completed
Ensure dry-checks are completed
Report any change in Resident's care needs
Mandated adult abuse reporter
Must report safety issues
delegate duties
Keep Physician orders and care plans up to date
keep with expiring medications and refills
make sure all medications are being documented correctly in Quick Mar system
Must be able to work weekends if needed and rotate on call schedule
Take phone calls
Customer service
Responsible for ensuring that all employees are providing excellent customer service to internal and external customers.
Perform job duties for residents and with team members in a courteous and professional manner.
Taking the initiative to ensure resident safety and satisfaction is a priority.
Meet and greet visitors in a friendly, helpful manner (Visitors include anyone who visits the community; specifically, current residents' families and friends, prospective residents and their families, referral sources, vendors and regulators).
Answer phones appropriately, according to company and community standards.
Residents' rights
Ensure compliance and understanding of all regulations regarding residents' rights.
Other
Follows & communicates company policies and procedures.
The job description provides a framework for the job; other duties may be assigned as necessary.
Working conditions (travel, hours, environment)
Scheduled hours; possible overtime. May work in other positions temporarily when necessary.
Is subject to callback during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).
Is subject to injury from falls, burns from equipment, odors, etc., through the workday, as well as to reactions from dust, disinfectants, and other air contaminants.
May be subject to the handling of and exposure to hazardous chemicals.
Physical/sensory requirement · Medium work: ability to exert 10-35 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents and staff.
Must be able to relate to and work with the ill, disabled, elderly, emotionally upset and, at times, hostile people within the community.
$32k-44k yearly est. 60d+ ago
Call Center Representative
Lap of Love 4.0
Customer support representative job in Columbus, GA
Job Description
Join Lap of Love as a Call Center Representative and Love What You Do!
Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.
Essential Functions & Responsibilities:
Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents.
Provide customer service by engaging in positive interactions with pet families
Answer a high volume of customer service calls in a work from home/ remote environment
Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules
Gather and accurately document the pet's medical information and schedule appointments in an effective manner
Meet all productivity, quality, and performance standards
Go above and beyond to provide stellar customer service to pet families and our veterinarians
Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines
Other duties may be assigned to the employee to ensure the highest standard of customer service
Requirements
Experience working in high call volume, customer service, or call center environments
A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported.
Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom
Previous experience in a work-from-home environment or working with minimal peer interactions
High attention to detail and ability to adapt to new processes
Expected to be present for work, on time, every day for the entire duration of their shift
Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period.
Physical Job Requirements:
Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard.
Ability to lift up to 15 pounds
Schedule
Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year
Schedule includes nights/weekends/holidays
Must attend mandatory 4-week intensive training program at the beginning of employment
Benefits
Medical Insurance Plans with 100% employee funded HSA option available
Dental and Vision Insurance Plans
Company Funded Wellness Resources (Mental, Financial, and Physical)
Life Insurance (Basic, Voluntary, and AD&D)
Long Term and Short Term Disability Insurance
Retirement Plan (Traditional 401k with 3% match & Roth 401k)
Generous Paid Time Off
Generous Paid Parental Leave
Bereavement Leave
Training & Development
Pet Insurance
Remote Work From Home
Compensation
This position is hourly non-exempt and is eligible for overtime
Hourly pay starts at $16.00 per hour
$16 hourly 2d ago
Customer Service Advisor
Precision Tune Auto Care-Opelika 56-18
Customer support representative job in Opelika, AL
Job Description
Customer Service Advisor
Full or Part Time
Pay: $12 - $20 per hour
Join the Precision Tune Auto Care Team!
We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft.
Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry.
Customer Service Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back.
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customer service and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$12-20 hourly 16d ago
Customer Service Advisor
Randy Scott
Customer support representative job in Opelika, AL
Full or Part Time
Pay: $12 - $20 per hour
Join the Precision Tune Auto Care Team!
We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft.
Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry.
Customer Service Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back.
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customer service and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$12-20 hourly Auto-Apply 16d ago
Business Customer - Service and Sales Coordinator
Dragonfly Internet
Customer support representative job in Opelika, AL
About the Company
At Dragonfly Internet, we're all about taking flight and helping communities soar with faster, more reliable internet-especially in areas where connectivity has long been out of reach. With our cutting-edge fixed wireless and fiber technologies, we're transforming the online experience for rural homes and businesses. As we grow, we're looking for team members who are ready to support that mission-people who thrive on connection, communication, and coordination.
About the Role
We're seeking a dynamic, detail-oriented Business Customer - Service and Sales Coordinator to join our team. This role bridges the gap between customer service, sales, and project coordination, ensuring our business clients receive timely, seamless support from initial inquiry through service activation and beyond. This role requires strong communication skills, an understanding of business-class internet and voice services, and the ability to manage multiple tasks with efficiency and professionalism.
Responsibilities
Customer Service & Sales Support
Serve as a primary point of contact for business customers, responding to inquiries via phone, email, and CRM platforms
Support sales representatives with lead follow-up, proposal preparation, and order processing
Project Coordination
Manage customer onboarding projects, including service installations, upgrades, and account transitions
Coordinate with technical and field teams to ensure timely service delivery and updates
Track project timelines and proactively communicate status with internal teams and clients
Telephony & Service Expertise
Maintain working knowledge of Dragonfly's business internet and voice (VoIP) solutions
Assist customers with basic troubleshooting, account changes, and billing questions related to business voice services
Liaise with network operations and technical support teams for escalated telephony or provisioning issues
Administrative & Operational Support
Maintain accurate and up-to-date records in CRM and billing platforms
Generate and manage service contracts, sales quotes, and service order documentation
Assist with invoicing and contract renewals for business accounts
Qualifications
2+ years' experience in a customer service, sales support, or project coordination role (preferably in telecom or broadband)
Familiarity with business internet, voice/VoIP services, and telephony terminology
Strong organizational and multitasking skills with attention to detail
Excellent communication and interpersonal skills
Proficiency with CRM software, Microsoft Office, and Google Workspace
Ability to work independently and collaboratively in a fast-paced environment
Preferred Skills:
Experience working with broadband service providers or managed services
Familiarity with provisioning tools, VoIP platforms, or PBX systems
Experience supporting small-to-medium businesses (SMBs)
Pay range and compensation package
Competitive Salary
Health, Dental, and Vision Insurance
Paid Time Off & Holidays
Continuous Learning Opportunities
Free Tuition at a local leading university
Employee Discounts on Internet Services
Free swag
Equal Opportunity Statement
SP Broadband is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Seniority Level
Entry Level to Associate Level
Industry
Telecommunications
Employment Type
Full-time on site in Opelika, AL
Job Functions
Marketing
Administrative
Microsoft Office
CRM Software
Telephony
Broadband
$23k-31k yearly est. 7d ago
Veterinary Customer Services Representative
Auburn University 3.9
Customer support representative job in Auburn, AL
Details Information Requisition Number S5000P Home Org Name Clinical Sciences Division Name College of Veterinary Medicine Position Title Veterinary Customer Services Representative Job Class Code AA79 (A-B) Appointment Status Full-time Part-time FTE Limited Term No Limited Term Length Job Summary
Are you a superb customer service professional with a passion for animals? Do you enjoy helping veterinary patients and clients? Find satisfaction in contributing to a medical team? Look no further! If you're ready to be part of something great, come join our incredible team at AUCVM as we seek a Veterinary Customer Services Representative to perform clerical duties related to veterinary care.
This is a 12-hour shift, 6am - 6pm. The shift rotates from 3 days one week to 4 days the next week.
Here at the College of Veterinary Medicine, you'll contribute to a veterinary team by compiling a thorough medical record, processing client-owned animals for admission into & discharge from Auburn University Veterinary Teaching Hospitals, and serving as the frontline contact with our clients. Customer service representatives liaison with referring veterinarians, facilitate admission of patients needing emergency medical care and guide clients through the process of deciding which area of the hospital suits their patient's needs. In this position, you will play a critical role in the medical process and ensure the team has the information they need to make a difference for each patient. This position will primarily be focused within the Emergency and Critical Care department in the Bailey Small Animal Teaching Hospital.
Learn more about VET MED and take a campus tour here: *****************************
Essential Functions
* Welcomes clients to the hospital, registers clients' animals that are in need of medical attention and verifies client, patient, and referring veterinarian demographics.
* Ensures all proper paperwork is completed, gathers records from other veterinary facilities as needed, compiles the physical medical record, and alerts the appropriate clinical personnel of the patient's arrival.
* Appropriately directs clients to areas within the clinic for animal care and continues to ensure client's visit is successful.
* Communicates frequently with the clinical team regarding patient/client needs and expectations.
* Receives and screens telephone calls to include scheduling appointments; provides information and assistance to callers and/or visitors regarding clinic and hospital procedures and processes; determines appropriate course of action, referral, or response.
* Contacts clients to confirm appointments, providing clients any information or instructions needed prior to their appointment.
* Communicates admissions information, fees, discharge date(s), clinic regulations, or other clinic services to clients.
* Discharges clients in a timely and appropriate manner. Ensures bill order is complete and has been verified by hospital auditors, ensures all medications have been given to the client.
* Addresses any past accounts or financial follow-ups. Confirms client does not have any further clinical questions.
* Generates, analyzes, validates, and verifies, financial records in-house as well as prepares, records, and verifies daily deposits and cash reports for Bursar's office.
* Abides by rules and regulations for Veterinary Client Representatives as defined by the American Animal Hospital Association and policies and protocol of the College of Veterinary Medicine and teaching hospitals.
Why Work at Auburn?
* Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
* Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
* We're Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
* Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
* A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
Ready to lead and shape the future of higher education? Apply today! War Eagle!
Minimum Qualifications
Minimum Qualifications
Level I: High school diploma or equivalent.
Level II: High school diploma or equivalent plus 2 years of experience in a veterinary, medical office, or hospital setting working with medical records and hospital information systems.
Substitutions allowed for Experience:
Degrees may be accepted in lieu of experience.
Minimum Skills, License, and Certifications
Minimum Skills and Abilities Minimum Technology Skills Minimum License and Certifications
Desired Qualifications
Desired Qualifications
* Medical office experience
* Previous experience in a referral veterinary practice is highly desired
* Excellent written and interpersonal communication skills, including public speaking skills; customer service skills; experience with medical software such as an electronic medical record, practice management software, scheduling system, billing system, etc.
* Education beyond the high school diploma or equivalent from an accredited institution is desired
* Excellent stress management and critical thinking skills
Posting Detail Information
Salary Range $31,200- $43,520 Job Category Agricultural/Veterinary Medicine Working Hours if Non-Traditional 6am - 6pm with 3 days one week and 4 days the next week. City position is located in: Auburn State position is located: Alabama List any hazardous conditions or physical demands required by this position Posting Date 01/14/2026 Closing Date Equal Opportunity Compliance Statement
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their website to learn more.
Special Instructions to Applicants Quick Link for Internal Postings *******************************************
Documents Needed to Apply
Required Documents
* Resume
Optional Documents
* Cover Letter
* Other
* Other Documentation (2)
Supplemental Questions
Required fields are indicated with an asterisk (*).
* * Please tell us how you first heard about this opportunity.
(Open Ended Question)
* * Please select the answer that best describes your current employment relationship with Auburn University:
* Current full-time Auburn or AUM employee within probationary period
* Current full-time Auburn or AUM employee outside of probationary period
* Current part-time Auburn or AUM employee
* Not an Auburn or AUM employee
* * Do you have a high school diploma or equivalent?
* Yes
* No
$31.2k-43.5k yearly 7d ago
Customer Service Rep(05802) - 1451-A Gateway Drive
Domino's Franchise
Customer support representative job in Opelika, AL
Job Description
You got game? You got spring in your step? You want the best job in the world? Even if you just need a second job for some extra cash, you've found the right place.
As a Customer Service Rep, you will have:
Weekly Pay
Flexible Schedule
Referral Bonus
Pick up shifts at multiple locations to earn more
Employee Discounts
Employee Assistance Program
Free access to board-certified physicians 30 days of employment
Ability to grow into management positions
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!
Operating the cash register and collecting payment from customers.
Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures.
Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store.
Maintain a professional appearance to be in compliance within the Domino's Pizza Image Standards.
Other duties as assigned.
What are we looking for?
The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative:
Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers.
The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude!
You have to be at least 16 years old.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$24k-32k yearly est. 8d ago
Customer Service
Jack Marshall Foods, Inc.
Customer support representative job in Opelika, AL
Job Description
Build a strong
Foundation
both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
A commitment to promote from within
Training and mentorship programs
Tuition reimbursement and scholarship opportunities
Reward and recognition culture
Competitive Pay
Flexible schedules- day, night and evening shifts
Eligibility to accrue paid vacation time
Career advancement and professional development opportunities
PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The responsibilities of the team member will include:
Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
Preparation of products.
Maintaining quality of product.
Monitoring all service equipment.
Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
Must be at least 16 years of age
Accessibility to dependable and reliable transportation
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
Attendance and Punctuality a must
Operating of cash register as needed and making change for other cashiers.
Basic Math skills
Complete training certification
Enthusiasm and willingness to learn
Team player
Commitment to customer satisfaction
Strong work ethic
$24k-32k yearly est. 21d ago
Customer Service Rep.
Local Finance 4.1
Customer support representative job in Opelika, AL
Local Finance strives to create an environment with its customers based on service, privacy, and trust. Recognizing that our customers often utilize our services for smaller, immediate need purchases, we will constantly work to exceed their expectations.
Job Description
Local Finance, is seeking a Customer Service Representative. The qualified Customer Service Representative will complete a 12 to 18 month training program at which time the candidate will be ready to advance. During the training process, the employee will be:
· Making outside sales calls and reporting customer activities to the Branch Manager
· Growing the business, bringing customers to the finance office or putting customers in touch with the Branch Manager
· Contacting past due customers for credit and collections
· Collecting past due payments for current clients for credit and collection purposes
Job Responsibilities
The Customer Service Representative will assist the Branch Manager with outside sales, credit and collections, customer service, finance, banking, and management functions including:
· Assisting in achieving monthly finance loan volume standards by conducting outside sales and soliciting loans over the telephone and at the credit sales counter
· Completing training development exercises
· Completing daily/weekly progress reports and maintaining daily and weekly standards
· Assisting in meeting standards in weekly credit delinquency reduction, finance loan volume, and slow file percentages
Job Requirements:
The qualified Customer Service Representative is required to be present and prompt on all scheduled workdays while conducting themselves in a professional manner.
The ideal Customer Service Representative will have:
· Previous finance / credit and collections experience - not required but a plus
· Education equivalent to high school diploma minimum
· At least one year of experience in outside sales, credit and collections, customer service, finance, banking, credit, and or management
· A positive attitude every day, outgoing personality, higher than average energy level
Qualifications
*** Valid Drivers License Required.
*** Bilingual (English & Spanish) a plus.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$24k-31k yearly est. 60d+ ago
Customer Service Representative (Bilingual, Spanish-speaking, strongly preferred)
Milliken 4.9
Customer support representative job in LaGrange, GA
Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow's breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken creates products that enhance people's lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken's curious minds and inspired solutions at Milliken.com and on Facebook, Instagram and LinkedIn.
Position Overview:
The customer service position is to ensure effective and efficient coordination between the company and its customers with a high level of service and support, process sales orders and resolve customer order or service issues, establish and maintain positive business relationships, both internally and externally, to promote company goals. This position is located at Milliken & Company's Maple Complex in LaGrange, Ga. The position will report directly to the Customer Service Manager. The work schedule is Monday - Friday, 9:00 am - 6:00 pm.
Job Responsibilities:
* Enter sales orders and make order changes to include price quotations, preparation and follow up on purchase orders, order entry, sample order entry, confirmation of shipment dates, and logistics arrangements.
* Expected to maintain presence in the phone queue during scheduled work hours to support team coverage and ensure consistent customer service delivery.
* Examine records, assist in expediting orders through production and shipping, interface with Supply Chain regarding order status and scheduled shipment dates.
* Be responsible for securely processing customer payments and initiating follow-ups regarding outstanding balances, credits, or payment discrepancies.
* Demonstrate teamwork to ensure achievement of team, individual, and corporate goals and work in a fast-paced environment and deal with high-pressure situations.
* Participate in special projects and perform additional duties as required.
Qualifications - Required:
* High School diploma or GED
* Computer experience with MS Word, MS Excel, Internet Explorer and Outlook
Qualifications - Preferred:
* General office experience is preferred with exposure in a customer service environment.
* Call center experience is a plus.
* SAP experience is a plus.
* Bilingual, Spanish-speaking, strongly preferred
The successful candidate will have strengths in the following:
* Positive attitude and proper phone etiquette.
* Prioritize work and effectively manage one's time.
* Highly effective communication and telephone skills.
* Be able to apply new-job related knowledge to practical use.
* Able to adapt to a changing environment.
* Customer focused and able to build customer loyalty.
* Maintain professionalism in stressful situations.
* Proactive and willingness to take action when appropriate.
* Strong organizational skills and demonstrate high attention to detail.
* Excellent team interaction skills for working in small work groups.
* Initiative and self-motivation.
* Problem solving / Quick decision making.
Milliken is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, sex or gender (including pregnancy, childbirth or related medical condition, including but not limited to lactation), sexual orientation, gender identity or gender expression (including transgender status), ancestry, national origin, citizenship, age physical or mental disability, genetic information, marital status, veteran or military status or any other characteristic protected by applicable law.
To request a reasonable accommodation to complete a job application, pre-employment testing, a job interview, or to otherwise participate in the hiring process, please contact ******************************.
$25k-32k yearly est. 30d ago
Retail Customer Experience Coordinator
Marshalls of Ma
Customer support representative job in Valley, AL
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Address:
3418 20th Ave
Location:
USA Marshalls Store 1603 Valley ALThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$13-13.5 hourly 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Beth Slaughter-State Farm Agent
Customer support representative job in Valley, AL
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION: As a Customer Service Representative with Beth Slaughter State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$24k-32k yearly est. 5d ago
Learn more about customer support representative jobs
How much does a customer support representative earn in Phenix City, AL?
The average customer support representative in Phenix City, AL earns between $23,000 and $37,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.
Average customer support representative salary in Phenix City, AL