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Senior Seamer Service Representative
Crown Cork & Seal USA, Inc. Careers
Customer support representative job in Pittsburgh, PA
Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following:
Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes.
Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion.
Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer.
Provide double-seaming training for customers.
Requirements for this position would include the following:
High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus
Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental)
Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.).
Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments.
Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point)
Effective communication skills, both verbal and written as well as proven presentation skills.
Ability to clearly and effectively interact with customers on a variety of levels.
Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem.
Ability to work overtime during the week and week-ends based on customer needs.
Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada
$42k-64k yearly est. 2d ago
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Part Time Customer Service Associate (Restaurant)
Panera Bread-Settler's Ridge 4.3
Customer support representative job in Pittsburgh, PA
Panera Bread - Settler's Ridge is looking for a full time or part time crew member to join our team in Pittsburgh, PA. As a Panera Bread - Settler's Ridge crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen. Working with us will give you the flexibility to be whatever our team and guests needs you to be. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Verbal communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. Responsibilities: -Knowledge of proper safe handling techniques for all food or chemicals used -Anticipates kitchen member needs by constantly evaluating environment and responding to cues as necessary -Maintain a high standard of cleanliness and orderliness in all kitchens, loading dock, dumpster and utility work areas -Assists with receiving delivery of product on behalf of our restaurant team -Complete daily and weekly checklists -Maintain a proactive approach to the health, safety and security of all staff at all times -Be vigilant for any hazards, alerting a manager as necessary -Greet guests and provide a memorable experience -When necessary, resolve guest issues -Share your positive high energy and enthusiasm with focus and commitment to exceed customers expectations -Not only will you work with our crew members, you will be part of an overall team helping to support the success of Panera Bread - Settler's Ridge -Bring your outgoing personality and smiles We can't wait to see you for an interview for our full time or part time crew member position at Panera Bread - Settler's Ridge. Apply now!
$24k-29k yearly est. 2d ago
Client Relationship Specialist - Pittsburgh, PA (Cranberry Township)
Charles Schwab 4.8
Customer support representative job in Cranberry, PA
Regular
Your opportunity
Our branch network is part of the broader Investor Services organization and is primarily responsible for helping individuals and families with their financial needs. Whether it's retirement planning, charitable giving, estate planning, active investing or managing banking and lending needs, Investor Services can help.
To read more about our client offerings visit: Charles Schwab - Investor Services
What you have
We place a premium on high performance, quality service and the ability to execute the Schwab strategy. Essential skills include:
Bachelor's degree or equivalent work related experience
A valid and active Series 7 license is required (may be obtained under a condition of employment)
A valid and active Series 63 license is required (may be obtained under a condition of employment)
Notary preferred
Minimum 12 months in a client service industry
Basic understanding of brokerage regulations and rules that govern client accounts
Demonstrated experience handling client concerns and issues with tact and diplomacy
Outstanding written and oral communication skills
Ability to work independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously
Ability to manage multiple client situations, needs and inquiries simultaneously
Need be able to build and maintain good cross enterprise working relationships
What's in it for you
At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
$53k-68k yearly est. 1d ago
Customer Development Representative
Home Genius Exteriors
Customer support representative job in Bridgeville, PA
Join One of the Fastest-Growing Remodeling Companies in the U.S!
Home Genius Exteriors has skyrocketed from $2.7M to $161M in just 6 years-and we're on track to hit $1B faster than anyone in the industry. We're looking for ambitious individuals ready to grow their careers in a fast-paced, high-energy environment.
What You'll Do:
Connect with new clients and set inspection appointments
Promote our top-rated products and services
Engage customers through face-to-face presentations
Sharpen your skills in weekly training sessions
What We're Looking For:
18+ years old, no experience or education required
Strong communication & people skills
Confident, motivated, and eager to grow
Flexible schedule: weekdays (11-7) & 4 weekends/month
Pay & Perks:
$17.25-$22/hr base ($25-$35+/hr with bonuses)
$65K-$135K+ annual earning potential (no cap, not a commissions position)
Bonuses, company trips (Cancun, Vegas, Bahamas), events & perks
Company vehicle for fieldwork
Health, dental & vision (with advancement - employees must qualify for these benefits: full time employee, earning the promotion of team lead before benefits packages can be offered)
Why HGE?
We're redefining remodeling-with a 97% employee satisfaction rating and 4.9 stars on Google. Here, you'll find more than just a job-you'll find
A Different Experience.
$33k-51k yearly est. 8d ago
Customer Service Expert II
Calgon Carbon Corporation 4.6
Customer support representative job in Moon, PA
Calgon Carbon | A Kuraray Company is growing-and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world.
Customer Service Expert II Location: Headquarters - Moon Township, PA
Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.
Hours of work: Full-time position with hours Monday-Friday 8:30-5:00
The Customer Service Expert II will process all SAP order types, both domestic and international) for all products and services (carbon, service, equipment, IX, third party items) from order entry to the coordination of all the necessary paperwork associated with these types of orders (proforma paperwork, shipping documents, etc.). The incumbent will work very closely with Sales, Logistics, Equipment Project Managers, Field Services, Finance, Quality, Plants and Warehouses to process orders from receipt through invoicing. Duties and Responsibilities (not limited to)
Responsible for correct SAP order entry to ensure material, transportation, field services, samples, COA or other documents are executed according to the customers' POs
Provide material availability and delivery information to sales staff, customers, etc.
Facilitate necessary communication to ensure order confirmation (material availability and credit)
Secure information for creation and maintenance of customer master files and price condition records in SAP
Provide freight quotes to customers for LTL shipments using the company's FDS tool
Research and manage customer invoice questions and customer complaints for resolution of immediate and future issues and to avoid/resolve aging accounts receivable problems
Ensure appropriate and thorough review of month-end closing items (credits, condition records, manual pricing, PO documentation) to prevent any deficiencies in revenue recognition process
Qualifications
A high school diploma or equivalent certification is required
2-3 years of sales and distribution or customer service experience is required
SAP experience is required
Demonstrated ability to work in a team, multitask, set priorities, and deal with confidential information
Knowledge of Calgon Carbon's products, services, organizational structure and business processes preferred
International/Export Customer Service experience with clear understanding of Incoterms 2010 / 2020 preferred
Fluency in Spanish preferred
About Calgon Carbon
At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs.
Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron.
In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe.
Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran
$110k-148k yearly est. Auto-Apply 58d ago
Juris Customer Success Consultant
Lexisnexis 4.4
Customer support representative job in Homestead, PA
Do you enjoy collaborating cross-functionally to deliver on common goals?
Do you enjoy working towards resolving complex issues?
About our team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the role
In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients.
Responsibilities:
· Customizing and implementing appropriate applications and solutions for external clients
· Analyzing client needs and participating in the design of business process requirements
· Translating business requirements into off-the-shelf and customization specifications
· Testing, documenting, and training client personnel on functional and business applications software
· Guiding others in resolving complex issues in specialized area based on existing solutions and procedures
Requirements:
· Be able to anticipate potential objections and influences others to adopt a different point of view
· Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services
· Be able to work on your own with guidance in only the most complex situations
· Have the ability to train and mentor junior staff
· Be an expert of own discipline for clients
· Be able to solve complex problems; takes a broad perspective to identify innovative solutions
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
$63.8k-106.4k yearly Auto-Apply 42d ago
Customer Service Representative
Acme 4.6
Customer support representative job in Pittsburgh, PA
Responsible for supporting the company's sales goals through good customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties: • Applies knowledge of company products/services to efficiently process customer information, and respond to inquiries and complaints in a diplomatic manner.
• Builds and maintains quality relations with assigned customers.
• Contacts customers via telephone or correspondence as frequently as necessary to meet goals.
• Maintains updated, organized files on all assigned customers.
• Completes and submits required documentation.
• Contacts customers to obtain missing information or data to ensure an accurate customer database.
• Traces and expedites late orders to ensure customer satisfaction.
• Trains new Customer Service Representatives as requested.
• Performs other related duties as assigned.
$27k-34k yearly est. 60d+ ago
Juris Customer Success Consultant
RELX 4.1
Customer support representative job in Homestead, PA
Do you enjoy collaborating cross-functionally to deliver on common goals?
Do you enjoy working towards resolving complex issues?
About our team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the role
In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients.
Responsibilities:
· Customizing and implementing appropriate applications and solutions for external clients
· Analyzing client needs and participating in the design of business process requirements
· Translating business requirements into off-the-shelf and customization specifications
· Testing, documenting, and training client personnel on functional and business applications software
· Guiding others in resolving complex issues in specialized area based on existing solutions and procedures
Requirements:
· Be able to anticipate potential objections and influences others to adopt a different point of view
· Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services
· Be able to work on your own with guidance in only the most complex situations
· Have the ability to train and mentor junior staff
· Be an expert of own discipline for clients
· Be able to solve complex problems; takes a broad perspective to identify innovative solutions
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
$63.8k-106.4k yearly Auto-Apply 42d ago
Early Talent & Engagement Specialist
The Gateway Engineers, Inc. 3.9
Customer support representative job in Pittsburgh, PA
Job Description
This position is full-time in person. Previous recruiting experience is preferred.
What You'll Bring:
Experience in recruiting, campus engagement, and/or a related people-focused role.
A natural curiosity and problem-solving mindset.
Genuine care for people and their development.
Strong communication and relationship-building skills.
A desire to grow your career within a community-minded organization.
What You'll Do:
Learn what it means to be an employee at Gateway.
Build connections with universities, student organizations, and career services to engage early-career talent.
Participate in the full recruiting process for internships and entry-level roles.
Represent Gateway at career fairs, campus events, and networking opportunities.
Create a welcoming, people-first experience for every candidate.
Track and analyze recruitment metrics to continually improve processes and outreach efforts.
Support projects focused on employee growth and engagement.
This opportunity requires:
Education:
Bachelor's degree in Human Resources, Business Administration, Communications, or a related field.
Equivalent experience in recruiting or campus engagement may be considered in lieu of a degree.
Flexibility
This position requires occasional night and weekend hours to support campus events, career fairs, and student engagement activities.
About Us:
Gateway Engineers is a multi-million-dollar full-service civil engineering consulting firm with locations in Pittsburgh, PA, Butler, PA, and Selma, NC. Our mission is to help our clients reach a higher level of success through knowledge, experience, and responsiveness. We will do the same for our employees as they are guided by 85+ registered professionals. We offer many programs and amenities including, but not limited to, fresh meals delivered to the office, mobile car detailing, fitness watch subsidies, in-office dental exams, on-site walking trail, indoor golf simulator, and much more.
What we offer:
No cost health insurance
Dental and vision insurance
Employee Assistance Program
Company paid short-term and long-term disability insurance and life insurance
Quarterly performance bonuses
PTO and 8 paid holidays
401(k) match & 401(k) Roth and Profit Sharing
Student loan repayment and tuition reimbursement
Company paid professional society memberships & professional licensure registration fees
Employee referral program
$29k-38k yearly est. 11d ago
Retail Sales & Customer Service Representative
Titan Management Acquisitions 4.6
Customer support representative job in Monroeville, PA
Titan Management Acquisitions is a promotional marketing firm in the Morgantown, WV area. Our experience on the ground means we're a powerful asset for business campaigns and publicity efforts. Like a fine suit, every service offered to our clients are finely tailored based on specific products and targets
.
Our mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service, while fostering our teams' growth through a rewarding and progressive environment.
Job Description
Titan Management Acquisitions'
goal is to provide client acquisition services for a wide range of satellite and communications clients. Our clients have a huge presence in some of the world's largest retailers.
We are expanding into the Monroeville, PA market in September 2016, and are looking for qualified candidates to assist our growing firm! This position offers candidates fully paid training, a wide range of career growth possibilities, a competitive pay structure, travel incentives and performance bonuses! The best part? You'll be working with some of the largest brand names nationwide!
What you'll do as a Retail Sales Representative:
Consult with retail customers to identify and sell a variety of products and services new to the marketplace that meet their wants/needs
Develop exceptional customer relationship management (CRM). Listen and understand client needs and provide advice on how they can be met by products and services offered
Generate revenue and sales to meet sales targets
Provide customers with a positive sales and service experience
Meet sales quotas and service objectives in a fast paced retail environment
Product performances, demonstrations and sales will be a requirement in this role
Qualifications
As a Retail Sales Representative you must:
Be adaptable to a variety of people
Be comfortable with face to face consumer interaction
Possess a post-secondary education or equivalent experience in sales, marketing, retail or a related field
Travel to on-site retail events as it will be a requirement in this role
Think you have what it takes to be our next Retail Sales Representative? Apply now!
The selected candidate for this role will be working inside major retail locations across the local
area on behalf of a local retail & promotional based marketing firm to promote, sell and represent their client's products/brands. You will not be considered an employee of the retailer in which location you are stationed.
Additional Information
Check us out at
**********************************
Like us on Facebook
Connect with us on LinkedIn
Follow us on Twitter
$29k-38k yearly est. 2d ago
Client Success Specialist
DSQ Technology
Customer support representative job in Pittsburgh, PA
We're looking for a tech-savvy, relationship-driven Client Success Specialist to join our team. This role is all about growing and deepening partnerships with our strategic clients. You'll be the primary point of contact, helping clients achieve their goals, identifying new opportunities, and showcasing the impact of our solutions. You are measured on expansion revenue of your client portfolio and responsible for customer churn.
Who You Are
Morally anchored
FIDO - Figure It the DSQ Out a.k.a Creative, Resilient, Doggedness
Optimistic
Technologically inclined
Strategic
Confident communicator who can simplify complex data in a relatable way for clients.
Customer-focused mindset with the ability to manage multiple client priorities with accuracy, poise, and attention to detail.
What You'll Do
Build and nurture strong, long-lasting partnerships.
Help the customer grow, which will grow us.
Proactively showcase the customer's success in achieving their goals
Why Join Us
You'll be the face of our company to our clients and directly driving revenue growth. If you love building relationships, uncovering new opportunities, and turning client wins into compelling success stories, this is your chance to make a measurable impact.
If you're driven, people-focused, and excited about growing your sales career, DSQ is where you can make an impact right away. We believe in promoting from within, so your next big move in sales is already on the horizon.
Company Overview
At DSQ Technology LLC, our vision is a world where business leaders can confidently make informed decisions using real time data. Right now, we want to help you make an informed decision about what it is like for you to work at DSQ.
We are a small and growing business, so your impact can be limitless. If you are tired of being “just a number”, come be heard and involved at DSQ.
Our team consists of problem solvers who bring solutions to better serve our clients in achieving their goals. We hire critical thinkers who look at challenges as opportunities and actively tackle obstacles.
DSQ offers three primary products, Pioneer, Hauler, and Discovery. Our mission is to make waste & recycling easy to manage for managers and brokers. Our products unlock the data lost in invoices, contracts, sensors, and other data sources. This information is used to empower people and businesses to make ideal operational decisions in real time.
Benefits and Perks
Medical/Dental/Vision, Flexible Spending Accounts, Company Paid Life & Disability Insurance, Voluntary Life Insurance, 401k with Company Match, Tuition Reimbursement, Maternity Leave, Paid Holidays, Vacation, Sick Leave, Voting Leave, Company-Sponsored Events, Company Paid Parking if located in Pittsburgh, PA
$39k-68k yearly est. 60d+ ago
Client Due Diligence Specialist
Federated Hermes, Inc.
Customer support representative job in Pittsburgh, PA
* Bachelor degree in Information Technology field or relevant experience in lieu of degree required; Information Security degree preferred. * Work experience in an information security analyst, IT risk, or wider GRC role required.
* Willingness to obtain information security certification required.
* Working experience of responding to external requests required.
* Experience conducting reviews of due diligence responses and/or third-party risk/security assessments highly preferred.
* Experience working within highly regulated industries such as Financial Services is desirable.
* Experience working on information security or information technology projects desired.
MAJOR DUTIES:
* Prepare for and respond to due diligence requests and requests for information on Federated Hermes's Information Security program and controls. This may include requests from clients, regulators and other bodies.
* Continually review and keep-up-to-date information pertaining to Federated Hermes's Information Security program and controls. This includes liaising with stakeholders within the Information Security Group (ISG) and the wider Global Technology Organization (GTO).
* Support the monitoring and review of Federated Hermes's vendor portfolio by assisting in the review of due diligence submitted by Federated Hermes's vendors.
* Assist in maintaining Federated Hermes's security controls framework as needed.
* Contribute to other efforts within Information Security Group (ISG) as required by management.
HOURS/LOCATION:
* 8:30 a.m. - 5:00 p.m. (overtime as required)
* Hybrid schedule (in-office / remote)
* Warrendale, PA 15086
EXPLANATORY COMMENTS:
* Good oral and written communication skills
* Good decision making and problem solving skills
* Good analytical skills with attention to detail and accuracy
* Ability to work on multiple assignments simultaneously
* Ability to work cohesively in a team environment
$39k-68k yearly est. 60d+ ago
Customer Service/Service Advisor
Pump & Pantry Sales Associate/Customer Service In Kearney, Nebraska
Customer support representative job in Smithton, PA
The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status.
Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience.
Bosselman has many benefits to offer you that you will not find anywhere else like:
Paid vacation
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)
And much more!
Bosselman offers on-demand pay (access to earned but not yet paid wages) through:
Responsibilities
Greets customers promptly and provides friendly competent customer service.
Coordinates the service center's scheduling and workflow.
Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs.
Answers customer questions about service outcomes and consults with the Technicians as needed.
Understands marketing and sales strategies to finalize all transactions.
Consults with Technicians about needed repairs and communicates those needs with the customer.
Comprehends the industry needs by increasing knowledge of products and services.
Understands the customer's need and be able to communicate those needs to the Technicians and vice versa.
Responsible for keeping all customer facing items cleaned, stocked, and up to date.
Responsible for receiving merchandise, stocking, and updating pricing for all showroom products.
Maintains a complete understanding of the Boss Shop Warranty process.
Assigns work to all technicians within the guidelines of the company.
Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers.
Reports for work in a timely manner when scheduled.
Additional Job Duties:
Assists with other duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications
Education and/or Experience (include certs or licenses needed):
Retail or guest service experience preferred.
Minimum Qualifications:
Valid Driver's license and insurable to drive.
Able to maintain working knowledge of parts inventory.
Able to complete the Service Advisor New Team Member Training within the first 90 days of employment.
Able to work on the computer system efficiently.
Ability to read, write and perform math skills.
Must possess a positive, enthusiastic attitude.
Must be flexible with the ability to adapt to change when required.
Demonstrates excellent communication skills.
Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings.
Must have reliable transportation and phone.
Must be able to communicate in English. - IF APPLICABLE
Able and willing to deliver friendly, courteous, and prompt customer service.
Able and willing to work cooperatively with other team members.
Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company.
The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
$16-25 hourly Auto-Apply 7d ago
Call Center Representative
Cellular Sales Verizon Authorized Retailer 4.5
Customer support representative job in Fernway, PA
Call Center RepresentativeCustomer Service | Business Development
Cellular Sales is Growing!
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
JOB DESCRIPTION
Summary/Objective
Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
Follow up on distributed leads
Generate store traffic and contribute to the markets success
Handle customer inquiries both by phone and text
Support sales force by generating sales leads
Follow communication scripts when handing different topics
Research required information using available resources
Provide customers with product and service information
Candidates should be able to take feedback and criticism to improve productivity and character
Competencies
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position.
Travel
No travel is expected for this position.
Required Education and Experience
High School diploma or GED
Preferred Education and Experience
Previous office experience
Proficient in Microsoft Office
Knowledge of customer service principles and practices
Experience in a call center or customer service environment
Data entry and typing skills (including 10 key)
Essentials
Positive attitude
High school diploma or equivalent; college degree preferred
Minimum two years of related work experience
Effective communication skills
Interest and understanding of technology products and services
Business ownership mentality
Compensation
The highest in the wireless industry
$26k-31k yearly est. 28d ago
Call Center Representative (Healthcare / Subrogation)
EXL Talent Acquisition Team
Customer support representative job in Pittsburgh, PA
Responsibilities include, investigating new potentials cases, placing outbound calls as well as submitting correspondence to health plan members, insurance companies, and attorney offices. The Subrogation Specialist coordinates efforts with other members of the subrogation team to maximize recovery in accordance with EXL's Subrogation Policies and Procedures.
Complying with HIPAA regulations as well as EXL's HIPAA and Information Security policies and procedures, including required training and incident reporting.
Required Skills
Working knowledge of Microsoft Word, Excel, internet research skills
High School or equivalent education level
Preferred Requirements
1+ years of subrogation experience
1+ years of claims experience.
1+ years of heavy call volume support experience
Professional Skills
Developed customer service skills.
Strong organizational and time management skills
Ability to work independently and as part of a team.
Compensation - $16.00 - $19.00 hourly (DOQ)
For more information on benefits and what we offer please visit us at **************************************************
What We Offer
EXL Health offers an exciting, fast paced, and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions.
From your very first day, you get an opportunity to work closely with highly experienced, world-class Healthcare consultants.
You can expect to learn about many aspects of businesses that our clients engage in. You will also learn effective teamwork and time management skills - key aspects for personal and professional growth.
We provide guidance/ coaching to every employee through our mentoring program where in every junior level employee is assigned a senior level professional as advisors.
Sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond.
Learn and understand fundamentals of health insurance subrogation, including basic health plan contractual provisions that apply to the reimbursement efforts.
Review, Identify and develop subrogation opportunities by gathering missing information and potential sources of recovery.
Place parties of interest on notice
Organize and structure investigations to work in priority order using the tools provided.
Respond timely to all electronic, written, and verbal communications.
Log and maintain detailed and accurate records.
Access and pull benefits from clients' health claim systems.
Pursue worker's compensation, third party liability, first party uninsured and underinsured recovery, worker's compensation, med-pay coverage, and no-fault recoveries.
Engage advice and/or help of legal manager to proactively resolve cases.
Ensure compliance of state and federal laws
Adhere to settlement authority levels.
Maintain department productivity and quality standards.
Sensitivity to privacy in accordance with HIPAA guidelines
$16-19 hourly Auto-Apply 2d ago
Call Center Representative
Bath Concepts Independent Dealers
Customer support representative job in Export, PA
Company: Mt. Pleasant Window & Remodeling Co.
Mt. Pleasant Window & Remodeling Co. is a fast-growing leader in the home and bath remodeling industry. We specialize in custom bath remodeling solutions that enrich the lives of our customers with beautiful, durable, and low-maintenance bathrooms.
We are currently seeking a Call Center Representative to join our team in Export, PA. This is an excellent opportunity to work with one of the fastest-growing companies in the industry, earn a competitive income, and make a positive impact by helping homeowners improve their homes.
General Purpose:
We are looking for a motivated individual with strong customer service skills. As a Call Center Representative, you will contact homeowners by telephone, set up qualified appointments for free consultations, and maintain accurate lead information.
Key Responsibilities:
Deliver a scripted pitch to homeowners, adjusting as necessary based on the conversation
Address homeowner questions and objections professionally
Collect and enter homeowner information, including names, addresses, and phone numbers
Schedule and confirm appointments for our sales representatives
Input detailed notes into the computer system about each interaction
Make quality control phone calls and follow-up calls
Answer inbound calls from potential customers responding to advertisements
Update lead information and maintain accurate reports
Qualifications:
Knowledge of sales and marketing principles and strategies
Previous experience in telemarketing, sales, marketing, or promotions is preferred
Strong communication and interpersonal skills
Proficiency in relevant computer applications
Product training will be provided
Schedule:
Monday - Thursday: 11:30 AM - 8:00 PM
Friday: 9:00 AM - 5:00 PM
Rotating Saturdays: 9:00 AM - 5:00 PM (typically every 3 to 4 weeks)
Join our team of professionals and grow your career with a company that values hard work, a positive attitude, and a passion for helping homeowners.
Apply today!
$26k-34k yearly est. Auto-Apply 60d+ ago
Customer Service Associate (Restaurant)
Panera Bread-Miracle Mile 4.3
Customer support representative job in Monroeville, PA
Panera Bread - Miracle Mile is looking for a full time or part time crew member to join our team in Monroeville, PA. As a Panera Bread - Miracle Mile crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen. Working with us will give you the flexibility to be whatever our team and guests needs you to be. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Verbal communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. Responsibilities: -Knowledge of proper safe handling techniques for all food or chemicals used -Anticipates kitchen member needs by constantly evaluating environment and responding to cues as necessary -Maintain a high standard of cleanliness and orderliness in all kitchens, loading dock, dumpster and utility work areas -Assists with receiving delivery of product on behalf of our restaurant team -Complete daily and weekly checklists -Maintain a proactive approach to the health, safety and security of all staff at all times -Be vigilant for any hazards, alerting a manager as necessary -Greet guests and provide a memorable experience -When necessary, resolve guest issues -Share your positive high energy and enthusiasm with focus and commitment to exceed customers expectations -Not only will you work with our crew members, you will be part of an overall team helping to support the success of Panera Bread - Miracle Mile -Bring your outgoing personality and smiles We can't wait to see you for an interview for our full time or part time crew member position at Panera Bread - Miracle Mile. Apply now!
$24k-29k yearly est. 2d ago
Customer Service Expert II
Calgon Carbon Corporation 4.6
Customer support representative job in Moon, PA
Calgon Carbon | A Kuraray Company is growing-and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world. Customer Service Expert II
Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match!
Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.
Hours of work: Full-time position with hours Monday-Friday 8:30-5:00
The Customer Service Expert II will process all SAP order types, both domestic and international) for all products and services (carbon, service, equipment, IX, third party items) from order entry to the coordination of all the necessary paperwork associated with these types of orders (proforma paperwork, shipping documents, etc.). The incumbent will work very closely with Sales, Logistics, Equipment Project Managers, Field Services, Finance, Quality, Plants and Warehouses to process orders from receipt through invoicing.
Duties and Responsibilities (not limited to)
* Responsible for correct SAP order entry to ensure material, transportation, field services, samples, COA or other documents are executed according to the customers' POs
* Provide material availability and delivery information to sales staff, customers, etc.
* Facilitate necessary communication to ensure order confirmation (material availability and credit)
* Secure information for creation and maintenance of customer master files and price condition records in SAP
* Provide freight quotes to customers for LTL shipments using the company's FDS tool
* Research and manage customer invoice questions and customer complaints for resolution of immediate and future issues and to avoid/resolve aging accounts receivable problems
* Ensure appropriate and thorough review of month-end closing items (credits, condition records, manual pricing, PO documentation) to prevent any deficiencies in revenue recognition process
Qualifications
* A high school diploma or equivalent certification is required
* 2-3 years of sales and distribution or customer service experience is required
* SAP experience is required
* Demonstrated ability to work in a team, multitask, set priorities, and deal with confidential information
* Knowledge of Calgon Carbon's products, services, organizational structure and business processes preferred
* International/Export Customer Service experience with clear understanding of Incoterms 2010 / 2020 preferred
* Fluency in Spanish preferred
About Calgon Carbon
At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs.
Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron.
In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe.
Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran
$110k-148k yearly est. 58d ago
Client Success Specialist
DSQ Technology
Customer support representative job in Pittsburgh, PA
Were looking for a tech-savvy, relationship-driven Client Success Specialist to join our team. This role is all about growing and deepening partnerships with our strategic clients. Youll be the primary point of contact, helping clients achieve their goals, identifying new opportunities, and showcasing the impact of our solutions. You are measured on expansion revenue of your client portfolio and responsible for customer churn.
Who You Are
Morally anchored
FIDO Figure It the DSQ Out a.k.a Creative, Resilient, Doggedness
Optimistic
Technologically inclined
Strategic
Confident communicator who can simplify complex data in a relatable way for clients.
Customer-focused mindset with the ability to manage multiple client priorities with accuracy, poise, and attention to detail.
What Youll Do
Build and nurture strong, long-lasting partnerships.
Help the customer grow, which will grow us.
Proactively showcase the customers success in achieving their goals
Why Join Us
Youll be the face of our company to our clients and directly driving revenue growth. If you love building relationships, uncovering new opportunities, and turning client wins into compelling success stories, this is your chance to make a measurable impact.
If youre driven, people-focused, and excited about growing your sales career, DSQ is where you can make an impact right away. We believe in promoting from within, so your next big move in sales is already on the horizon.
Company Overview
At DSQ Technology LLC, our vision is a world where business leaders can confidently make informed decisions using real time data. Right now, we want to help you make an informed decision about what it is like for you to work at DSQ.
We are a small and growing business, so your impact can be limitless. If you are tired of being just a number, come be heard and involved at DSQ.
Our team consists of problem solvers who bring solutions to better serve our clients in achieving their goals. We hire critical thinkers who look at challenges as opportunities and actively tackle obstacles.
DSQ offers three primary products, Pioneer, Hauler, and Discovery. Our mission is to make waste & recycling easy to manage for managers and brokers. Our products unlock the data lost in invoices, contracts, sensors, and other data sources. This information is used to empower people and businesses to make ideal operational decisions in real time.
Benefits and Perks
Medical/Dental/Vision, Flexible Spending Accounts, Company Paid Life & Disability Insurance, Voluntary Life Insurance, 401k with Company Match, Tuition Reimbursement, Maternity Leave, Paid Holidays, Vacation, Sick Leave, Voting Leave, Company-Sponsored Events, Company Paid Parking if located in Pittsburgh, PA
$39k-68k yearly est. 16d ago
Call Center Representative
Cellular Sales 4.5
Customer support representative job in Fernway, PA
Cellular Sales Call Center RepresentativeCustomer Service | Business Development Cellular Sales is Growing! Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
JOB DESCRIPTION
Summary/ObjectiveProvide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
Follow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character
Competencies
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory ResponsibilityThis position has no supervisory responsibilities.
Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of WorkThis is a full-time position.
TravelNo travel is expected for this position.
Required Education and Experience
High School diploma or GED
Preferred Education and Experience
Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key)
Essentials
* Positive attitude
* High school diploma or equivalent; college degree preferred
* Minimum two years of related work experience
* Effective communication skills
* Interest and understanding of technology products and services
* Business ownership mentality
Compensation
* The highest in the wireless industry
$26k-31k yearly est. Auto-Apply 13d ago
Learn more about customer support representative jobs
How much does a customer support representative earn in Ross, PA?
The average customer support representative in Ross, PA earns between $29,000 and $48,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.
Average customer support representative salary in Ross, PA