Customer support representative jobs in South Bend, IN - 862 jobs

Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ******************** Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Real Estate Servicing Specialist Location: Berrien Springs, MI Job Id: 3147 # of Openings: 2 Real Estate Servicing Specialist - Berrien Springs (Full-Time) This is a Hybrid Work Eligible position. You may be required to come into the Operations Center in Berrien Springs, MI as needed to ensure business needs are met. ABOUT HONOR: At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 28 branches, and worldwide through online banking. OUR TEAM: As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we aspire to be great, and that starts with the people that live out the "I Am Honor" promise every day. At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced people, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor. COMMITMENTS TO LIVING "I AM HONOR": Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions. The Platinum Rule - Treat others the way they want to be treated. Make the Connection - Develop genuine relationships so you can provide a "WOW" experience. See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized. Reason over Rules - Make decisions that are good for the person and good for Honor. Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs. WHAT WE ARE LOOKING FOR: Responsible for providing servicing support for all mortgage and home equity loans including assisting members and providing clerical support. Responsible for all servicing functions of portfolio and secondary market loans. Performs funding of loan and delivery of funded loans to Investors. Performs daily and monthly reporting and reconciliation tasks with investors. Processes loan reviews and renewals of mortgage and home equity portfolios. WHAT WE EXPECT FROM YOU: EDUCATION/CERTIFICATION: High School diploma or equivalent. EXPERIENCE REQUIRED: One to three years of similar or related experience, including time spent in preparatory positions. KNOWLEDGE/SKILLS/ABILITES: Understanding of mortgage loan servicing functions including home equity loans; knowledge of mortgage related requirements, procedures, and general underwriting preferred. Must have demonstrated ability to keep finances in order. Good math skills/analytical skills. Must be proficient with computer skills. Organized and must be a multi-tasker. Understands and complies with all applicable laws and regulations. Exceptional problem-solving skills. WHAT'S IN IT FOR YOU: Honor has excellent benefits for all full and part time team members. We offer: Medical with prescription coverage, Dental, and Vision. 401k employer contribution & matching program. Paid time off and paid holidays (including your birthday!). Paid community volunteer hours. Wellbeing spending account. Various discounts on credit union products and services for team members & their families. Additional perks included. Apply for this Position

About Our Client: Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity to work with some of the top technical professionals in the industry who are bringing cutting-edge products to forefront. Offering results-driven people a place where they can truly make a difference on a daily basis, this is an opportunity you will not want to miss! Key Responsibilities: Providing customer service support for sales, promotions, installations, and ongoing communications. Ensuring positive customer relations by resolving claims and complaints fairly, efficiently, and in alignment with consumer laws. Developing proactive communication strategies and educational initiatives for customers across the organization. Creating and implementing improvement plans based on customer feedback and survey results. Responding promptly to customer inquiries via phone, email, and other channels. Collaborating with internal teams to resolve product or service issues. Maintaining accurate records of customer interactions and follow-up actions. Supporting the continuous improvement of customer service processes and tools. Processing orders, returns, RMAs, and tracking shipments to ensure timely delivery and customer satisfaction. Monitoring and updating customer accounts and ensuring data accuracy in customer relationship management (CRM) systems. Escalating unresolved issues to appropriate departments while following up to ensure timely resolution. Participating in training sessions and team meetings to stay informed of product updates, system changes, and company policies. Identifying trends in customer inquiries and providing insights to improve service processes and customer experience. Qualifications: Minimum of 2 years of experience in a customer service or related role. Strong interpersonal and communication skills. Ability to manage customer concerns with empathy, professionalism, and problem-solving expertise. Comfortable working in a fast-paced environment with multiple priorities. Proficient in using customer service software and general office applications. Experience in the medical device or healthcare industry is preferred. Familiarity with CRM tools such as Salesforce is a plus. Strong organizational skills and attention to detail are preferred. NO C2C CANDIDATES Interested Candidates please apply on our website at https://jobs.jblresources.com. For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com. JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be. **JBL is an Equal Opportunity Employer and E-Verify Company

Shift Available: 4:30 PM - 9:30 PM Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities * Assist the Service Center Manager * Take and deliver messages for the Service Center Manager and Account Managers * Provide assistance to Drivers * Prepare bills of lading and delivery receipts * Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: * Payroll * Data entry * Freight reports * Driver collect reports * Billing and filling Qualifications * Skillful in Microsoft Office Programs * Excellent keyboarding skills * Has worked in a fast paced environment and has excellent attention to detail * Experience with handling a high volume of phone calls * Exceptional communication and customer service skills Benefits * Stable and growing organization * Competitive weekly pay * Quick advancement * Customized training program * Professional, positive and people-centered work environment * Modern facilities

> Employees Apply Here" onclick="window.location.href = '****************************** InternalUser=true&locale=en_US/';"/> Customer Service Representative - 90060763 - South Bend Company: Amtrak Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees. Are you ready to join our team? Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future. Job Summary This Position is responsible for providing our passengers with superior customer service from behind the ticket counter or on the station floor or platform. Essential Functions * The incumbent will be responsible for greeting, servicing and general comfort of each passenger * Provide assistance to customers with special needs, assist passengers with luggage, and boarding trains * Make ticket reports promptly, properly safeguard company funds properly, and prepare related reports * Responsible for the proper care and preventative maintenance of the ticket printers and Quik-Trak machines. Keep all information racks filled as needed. Perform miscellaneous clerical duties related to the station * Dissemination of both verbal and printed information to passengers including schedules, fares, routing, city highlights, boarding information, tours and other intermodal transportation. * Ensure all passenger train boarding(s) are timely. Will verify passengers are properly ticketed or have the proper travel documents and ensure compliance with baggage requirements prior to admission to station platforms * Required to perform janitorial duties * Handle checked baggage, package express and company materials in the station and on/off train Minimum Qualifications * Able to lift items that weigh up to 50lbs * Able to push or pull a baggage cart and operate baggage equipment (i.e. tow tractor,) * Must have a HS Diploma or GED. * Valid Driver's License required Preferred Qualifications * Must be skilled in the processing of all types of Amtrak tickets, and a thorough understanding of tariffs to properly price tickets * Qualified with the operation of Arrow, RailRes/Stars and QuikTrak. Position will be governed by all Corporate, Company, and station policies * Familiar with the operation of the Passenger Information * Proficient with baggage & express operation and be able to quote rates & information Communications and Interpersonal Skills * Must have excellent written and oral communication skills. * The ability to maintain a positive, good-natured attitude is essential. * Comfortable with interacting with customers, speaking on a public address system, and using Amtrak computer systems The hourly range is $29.29 - $39.05 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here. Requisition ID:165751 Posting Location(s):Indiana Relocation Offered:No Travel Requirements:Up to 25% You power our progress through your performance. We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law. In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions. In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience. Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law. > Employees Apply Here" onclick="window.location.href = '****************************** InternalUser=true&locale=en_US/';"/>

Full-time Description Masterbilt Inc. is a leader in precision manufacturing, renowned for our innovative approach and unwavering commitment to excellence. Since our founding, we have continuously pushed the boundaries of CNC machining, providing cutting-edge solutions to a wide range of industries. Our world-class facilities and dedicated team ensure that each project meets the highest standards of quality, precision, and customer satisfaction. Position Overview: As a Customer Support Representative (CSR) at Masterbilt Inc., you will play a pivotal role in managing customer relationships, overseeing order processing, and ensuring that contracts are administered with exceptional service. You will be the primary point of contact for assigned external customers, handling complex issues, and contributing to long-term strategic planning for customer accounts and products. This role involves working closely with internal teams and customers to ensure seamless operations, from order entry to fulfillment. Requirements Key Responsibilities: Process customer orders and manage contracts, delivering superior service and addressing customer needs. Handle complex issues, participate in long-term planning, and contribute to sales strategies for assigned products and customer accounts. Serve as the primary interface for assigned external customers, ensuring objectives are met and maintaining strong, positive relationships. Collaborate with Materials Managers, Operations Managers, and Production Managers to manage the order process, resolve issues, and align customer portals as necessary. Oversee the entire fulfillment process, including financial, contractual, export, and legal aspects, ensuring compliance with company and customer requirements. Conduct regular provisioning and program reviews with customers, ensuring alignment on goals and performance. Respond promptly to all customer inquiries, including order processing, purchase order amendments, and contract modifications. Identify and communicate customer concerns, working to resolve issues effectively and maintain satisfaction. Stay updated on product knowledge and anticipate future customer needs to provide proactive support. Monitor special programs and work with customers to coordinate both internal and external resources to ensure successful outcomes. Analyze customer order practices, identifying trends and unusual behaviors, while reducing constraints to prioritize operational efficiency. Qualifications: Bachelor's degree from an accredited university or college, or a high school diploma/GED with at least 4 years of experience in fulfillment operations or customer service. At least 3 years of customer service experience, preferably within a manufacturing environment. Familiarity with aerospace industry practices, including process data, data exchange, and closed-loop systems, is highly desirable. Experience in an industrial setting with demonstrated ability to work well with people and utilize advanced computer skills.

Job Description Answers phone calls/emails and provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports issues in Salesforce. May be involved in customer training. Provides support to customer/users where the product is highly technical or sophisticated in nature. This is an individual contributor role that requires the use of judgement in applying professional expertise and is expected to work independently with minimal supervision. Roles typically require an extensive amount of practical knowledge gained through experience. Job requires an understanding and application of procedures and concepts of own discipline. The job requires the ability to make judgements based on practice and previous experience.

About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Have open availability of 20 - 29 hours per week Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00346 South Bend, IN-Granger,IN 46530Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

JOIN THE GIBSON TEAM AND FIND YOUR EDGE! As a majority employee-owned organization, our incredible team is committed to providing exceptional service, incorporating best practices, and providing access to tools and resources that keep our colleagues and employees educated, informed, and on a path that helps them find and own their edge. Our Core Values are lived in our business and our culture is fueled by them. Create a Great Experience Do the Right Thing Play for Each Other Pursue Growth Own Your Future The Account Service Representative is an integral part of Gibson's Commercial Risk Management (CRM) Practice. This individual is responsible for creating an excellent internal experience and supporting the client experience by performing maintaining the agency management database and handling administrative tasks as directed. In this role, you will contribute to the team by: · Providing quality service through completion of account-related tasks. · Following-up on outstanding policy and policy-related documents. Ensuring all contingencies are cleared in order to receive documents and working with client service team to clear open contingencies. · Issuing certificates and proofs of insurance as requested. Confirming coverage needs or coverage gaps with client service team. Communicating as appropriate with client, service team, and carrier. · Assisting service team in processing questions related to policy and endorsement processing. · Ensuring accuracy of carrier documents · Conducting research within file documentation · Thoroughly documenting tasks and relevant interactions in our agency management system · Informing client service team of developments or roadblocks in completion of duties. · Performing other duties and special projects as assigned. · Acting as a backup to team personnel as needed. · Maintaining positive attitude; responding promptly; and ensuring high-quality Gibson Experience. · Maintaining confidential information. You might be a great fit for this role if you: · Love marking tasks off a to-do list · Excel at prioritizing competing demands and proactively managing your workload · Are driven to meet deadlines · Have a knack for thorough documentation · Enjoy working in a fast-paced, team environment · Enjoy working "behind the scenes" to support the client service team · Exhibit patience, determination, and persistence in troubleshooting client issues Required: · High school diploma or equivalent · Current Property & Casualty license, or the ability to attain within the first 60 days of employment · 1+ year working in a client service role with an agency setting or formal education within the insurance, employee benefits, or financial services industry is preferred About Gibson: We exist to pursue the best interests of our clients. And we do it together, sharing what we learn from client to client, moment to moment, and digging deeper to see things others can't - or don't bother to. That's how we get to the proactive side of insurance, where our clients really gain their edge. Here are some noteworthy facts about Gibson: Founded in 1933 Majority Employee-Owned Business Insurance Top 100 U.S. Broker Designated as one of the Best Places to Work Locations in South Bend, IN, Fort Wayne, IN, Indianapolis, IN, Chicago, IL, Kalamazoo, MI, Phoenix, AZ, Tucson, AZ, Salt Lake City, UT A member of the Unison Risk Advisors platform of companies Comprehensive benefit offering available to chose from

The Customer Engagement Coordinator serves as the first point of contact at the WorkOne center, providing welcoming, professional, and efficient front-desk support to customers of all ages. Employed through the youth program, this role supports both youth and adult customers by offering accurate information, facilitating referrals to appropriate services, and ensuring a positive customer experience. The coordinator promotes WorkOne programs, maintains confidentiality, supports daily office operations, and contributes to a customer-focused environment that aligns with workforce development goals. Shift and Compensation Mon-Fri 8am to 4:30pm $38,000 a year Job Duties • Ensure consistent delivery of the Regional Customer Flow Policy and support the achievement of individual performance standards while maintaining compliance with all applicable federal, state, and agency regulations.• Serve as a primary coordinator for customer engagement services, working closely with the welcome team, WIOA staff, and other office personnel to ensure customers are connected to appropriate services.• Conduct initial eligibility screenings and objective assessments to identify customer needs, strengths, and appropriate program referrals.• Provide accurate program information to customers and staff, including basic program definitions and service options, and respond to routine inquiries as needed.• Maintain accurate, timely, and compliant documentation in the case management system (e.g., ICC), including eligibility records, case notes, services delivered, outcomes, and follow-up activities.• Coordinate communication and documentation with WIOA staff to ensure required forms, case notes, and supporting documents are completed and maintained according to program guidelines.• Organize, oversee, and maintain physical and electronic files to ensure documentation supports eligibility determinations, gateway activities, service delivery, reporting, and audit requirements.• Assist management and administrative staff with program implementation by supporting office workflows, customer flow processes, and continuous improvement of systems and procedures.• Compile and utilize basic occupational, educational, and labor market information to assist in directing customers to appropriate staff, training opportunities, or employment services.• Facilitate or support job readiness and life skills workshops, including résumé development, interviewing skills, financial literacy, professionalism, and workplace readiness.• Conduct follow-up with participants after program exit in accordance with WIOA timelines to document outcomes and provide continued support or referrals as appropriate.• Serve as a positive role model, mentor, and advocate for youth participants, supporting confidence-building, engagement, and persistence.• Support reporting, evaluation, and data quality efforts by accurately tracking services, outcomes, and performance metrics and assisting with audit readiness. Background Profile Required Skills and Abilities: • Associate Degree in Education, Marketing, Business, or related field and/or equivalent combination of training and experience. Baccalaureate Degree preferred. • Bi-Lingual (Spanish) Preferred.• Experience working with youth or young adults, especially those facing barriers to success. • Understanding of WIOA youth services and performance metrics preferred. • Self-starter with ability to work independently and collaboratively in a team environment. • Proficiency in Microsoft Office and electronic case management systems. • Commitment to maintaining confidentiality and delivering services with integrity and compassion. • Basic proficiency in planning and delivering public presentations related to WorkOne programs.• Ability to file, post, and mail materials while maintaining accurate, organized records.• Deliver services with a commitment to equity, inclusivity, and cultural responsiveness, ensuring all customers are treated with dignity and respect. Equipment Used This position requires regular use of a computer, internet, and database systems for documentation and reporting. Communication is conducted via email, phone, and virtual meeting platforms. Additional equipment includes a printer, scanner, and copier for administrative tasks and participant support. Work Environment and Travel Expectations: This position is primarily based in an office setting involving sitting and walking at will, sitting/standing/walking for long periods, keyboarding, close and far vision, hearing sounds/communication, and speaking clearly. Requires consistent travel within offices and community-based environments as well as possible schedule changes. #workone

Auburn-Washburn Job DescriptionABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional InformationAdditional Job DetailsPHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Infinity Specialized Marketing is one of the fastest and most successful marketing and advertising firms in the South Bend area and we are currently going through a nationwide expansion. We handle the marketing, account management, brand management, and customer retention for Top Fortune 100 companies. Check out our Facebook page ******************************************************* Job Description IMMEDIATE HIRE - NO EXPERIENCE NECESSARY - FULL TIME POSITIONS ENTRY LEVEL POSITIONS IN: ENTRY LEVEL MARKETING / CUSTOMER SERVICE - RAPID ADVANCEMENT IN OUR NEW OFFICE! We provide marketing and advertising campaigns for national accounts in the area! We provide customers with the everyday value and uncompromising customer service that has made us so successful. We are now accepting applications for Customer Service and Brand Representatives for our recent office expansions. Be a part of an exciting, fun work environment, while helping to develop the local market. *We are looking to fill 10 entry-level positions with full training and growth into management!* Responsibilities: The Core responsibility of a Customer Service / Event Marketing Rep is to establish strong customer relations while representing national and local clients professionally You will also attend and participate in meetings to increase marketing and training abilities while honing in on the leadership skill sets to prepare for management. You will also be completing relevant paperwork accurately and in a timely manner and continually updating your product and market knowledge Promotional Marketing and Advertising Requirements Ability to work cooperatively as part of a team. · Interact with customers to provide top notch service. - Upbeat, energetic, positive personality!!! **We do not participate in door-to-door, business-to-business, or telemarketing.** APPLY NOW FOR IMMEDIATE CONSIDERATION! Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Training & development ABOUT OUR AGENCY: I opened my agency in October of 2019, just months before COVID reshaped everything. Those early days were challenging, but they strengthened our resilience and set the tone for how we operate today. After spending 10 years as a State Farm team member, I brought deep company experience into building an agency that could weather change and continue to grow. Today, our team includes nine people, and were actively working toward opening a second location and expanding the team even further. I was born and raised in Northern Indiana and earned my bachelors degree from Indiana University in Small Business and Entrepreneurship, along with a double major in Human Resource Management. Im married to my high school sweetheart, Ashley, and we have two boys, James and Michael. Giving back is important to uswe donate time to Cultivate Food Rescue and stay involved in community events throughout the year, including a Cars & Coffee event I host in partnership with the Studebaker National Museum. For our team, we offer a flexible allowance package that lets employees choose a mix of benefits including health insurance, supplemental coverage, life insurance, and retirement plans, along with unlimited time off. Our culture is intentionally family-focused and team-driven. I lead as a servant leader and work hard to put our people in positions to succeed and advance. We operate with love, grace, and supportpaired with accountability, positivity, and a commitment to excellencebecause our team deserves it, and so do our customers. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Donovan Hawkes - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. RESPONSIBILITIES: Answer phones, transfer to appropriate team members. Answer customer inquiries and provide policy information. Assist with other customer services tasks as assigned by Agent. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Ideal schedule would 4-5 hours per day, possibly 10am-2pm or 11am-3pm. Flexible on hours.

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Salary plus commission/bonus Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Interest in marketing products and services based on customer needs Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Dedicated to customer service Experience in a variety of computer applications, particularly Windows Pride in getting work done accurately and timely Ability to conduct interviews in the office Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionDescription: Fresh Perspective Home Care is hiring a dependable, organized Care Coordinator to manage scheduling, support caregivers, and ensure uninterrupted care for our clients. This role is ideal for someone with home care or health care experience who thrives in a fast-paced, responsibility-driven environment and enjoys problem solving. Why This Role Matters Care Coordinators are central to our operations. You will be responsible for keeping schedules covered, responding to urgent needs, and supporting both caregivers and clients with professionalism and compassion. We are looking for a strong team player who values collaboration and is excited to contribute to and grow within our positive, supportive work culture. This is a full-time, office based position with a rotating after-hours on-call / weekend runner schedule. What You'll Do Be a key liaison between clients, caregivers, and leadership Schedule and coordinate caregivers to meet daily client needs Respond promptly to client and caregiver calls Provide caregiver coverage as a backup for open shifts Resolve call-offs, open shifts, and urgent coverage needs Complete administrative and documentation tasks Participate in rotating on-call and weekend runner coverage Act calmly and professionally in urgent or emergency situations What We're Looking For Full-time availability (Monday through Friday) plus rotating weekends / on-call Any level of home care, healthcare, or care coordination experience Strong organizational and communication skills Team player with a commitment to learn and grow Emotional maturity and ability to handle pressure Reliable, insured vehicle and valid driver's license Basic computer skills (experience with Wellsky Personal Care / Clear Care a plus) Perks and Benefits $19 - $21 per hour based on experience with quarterly bonuses 401(k) PTO and Paid sick time Medical, dental, and vision insurance Paid training and tuition reimbursement Free life insurance Short-term disability Same-day-pay option $19 - $21 per hour based on experience Who We Are Since 2006, Fresh Perspective Home Care has provided compassionate, ethical, and client-centered care throughout Southwest Michigan. We are committed to dignity, respect, and quality for our clients and our team members. We believe strong operations create strong care, and our Care Coordinators are central to that mission. We are an equal opportunity employer and value diversity. Requirements: Ability to pass background check per state and company standards Ability to safely lift up to 40 pounds Valid Michigan driver's license Valid car insurance and reliable transportation Strong interpersonal, organizational, and communication skills GED or high school diploma Computer skills including emails and Microsoft Office Suites Prior home care or health care experience, preferred Prior experience with scheduling software such as WellSky/Clear Care, preferred

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

Since 1961, Precoat Metals (**************** has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and focus our resources on investigating and implementing new coil coating technologies, developing unique coatings, ink and film systems, and designing multifaceted prints while reducing the cycle time to market. We are able to achieve this "culture of excellence" thru the hard work and talent of the people on our team. Job Description Your previous customer service/account management experience in a fast paced environment makes you the perfect candidate to fill our open position. You will be based at our Portage, IN facility and will work cooperatively with customers & members of the production and distribution team to grow existing customers, support new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction. In addition to being the representative of our customer and their advocate, you will: Generate new & repeat sales by providing product and technical information in a timely manner Determine customer requirements and expectations in order to recommend specific products and solutions Present price, credit and terms in accordance with standard procedures and customers' profitability profiles Accurately process customer transactions such as orders, quotes or returns Provide accurate information regarding scheduling and availability of items Obtain and provide accurate information relating to shipment dates and expected date of delivery Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability Increase sales and average order size by means of cross-selling, up-selling, add-on sales Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction Monitor scheduled shipment dates to ensure timely delivery and expedite as needed Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint Remain current on consumer preferences, changes in local codes and product developments Setup and maintain customer files Identify trends in customer satisfaction or dissatisfaction Manage time effectively, meet personal goals and work effectively with other members of the team Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software Follow company policies and procedures Present a professional image at all times to customers and vendors Conduct ongoing customer needs, analysis, research of customer requirements through first party resources. Complete contact activity reports Assist in sales projects like price increases etc. Qualifications You will bring your High School diploma or equivalent and 2-5 years of customer service or inside sales experience, preferably in an industrial setting along with being a highly motivated self-starter who is articulate, persistent & outgoing with a professional demeanor to the team. In addition to: Must be able to work in a team-oriented, fast-paced, sales environment Provide track record of consistently achieving or exceeding goals Proficient to advanced computer skills with Microsoft applications, Word, Excel and Outlook Superior customer service & selling skills. Superb communication and interpersonal skills Strong organizational skills with the ability to prioritize & multi-task Detailed oriented & able to work independently Customer focused with exceptional telephone sales ability Additional Information We are an Equal Opportunity Employer. M/F/Disabled/Veterans Precoat Metals is a Drug Free Workplace We are an Equal Opportunity Employer. Precoat Metals is a Drug Free Workplace

Job Description Job Title: Customer Service Representative Job Type: Full-time About United Petfood: United Petfood is a private label producer of high-quality dry & wet pet food, biscuits and snacks. We are a Belgian family business with 25 high-tech pet kitchens in Europe and the US. Joining us, means joining an international, passionate and driven team with one common goal: a healthy planet filled with healthy pets! But it doesn't stop there: we truly care about building encouraging, supportive, long-lasting partnerships, both inside as well as outside of our fast-growing family company. By only working with the very best ingredients and most innovative technology available, we ensure a spot in which you can grow, bloom and make thousands of pets happy worldwide! Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The CSR will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to ensure customer satisfaction and retention. Ideally knowledge of import and export documentation is ideal for this role. Key Responsibilities: Customer Interaction: Respond promptly to customer inquiries via phone, email, live chat, and social media. Problem Resolution: Identify and resolve customer issues efficiently and effectively. Escalate complex issues to the appropriate departments when necessary. Product Knowledge: Maintain a deep understanding of our products and services to provide accurate information and support to customers. Order Management: Assist customers with order placement, tracking, and returns. Ensure accurate and timely processing of orders. Import/Export Documentation: Prepare and manage import and export paperwork, including bills of lading, commercial invoices, and customs declarations; Ensure compliance with international trade regulations and customs requirements; Coordinate with freight forwarders and customs brokers to facilitate timely shipments. Documentation: Record customer interactions and transactions in the customer service database. Maintain detailed and accurate records of customer communications. Feedback: Gather and report customer feedback to help improve products, services, and customer experience. Team Collaboration: Work closely with other team members and departments to ensure a seamless customer experience. Policy Adherence: Adhere to company policies and procedures, including data privacy and confidentiality guidelines. Qualifications: High school diploma or equivalent required. Associate's or Bachelor's degree preferred. Previous customer service experience preferred, but not required. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to work independently and as part of a team. Ability to multitask and manage time effectively Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Preferred Skills: Experience or internship in the feed or pet food industry. Familiarity with pet food formulation software. Knowledge of pet food manufacturing processes and quality control standards. Understanding of regulatory requirements related to animal feed. Strong interest in ongoing learning and professional development in the field of animal nutrition. Working Conditions: Full-time position. May require occasional evenings and weekends based on business needs. Equal Opportunity Employer: United Petfood Producers USA Inc. is an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees.