. Data Governance Strategy and Operating Model
Define and implement the enterprise data governance strategy, roadmap, and operating model aligned to business objectives.
Define governance KPIs, maturity metrics, and success measures.
Drive adoption through change management, communications, and training.
2. Collibra Implementation from Scratch
Lead end‑to‑end Collibra implementation: platform setup, environment planning (Dev/Test/Prod), domain modeling, and taxonomy design.
Customize asset models for real estate use cases.
Configure and manage Business Glossary, Data Dictionary, Data Catalog, and Reference Data & Code Sets.
Design and implement Collibra workflows for glossary lifecycle, owner/steward assignment, issue management, and escalation.
Implement Collibra operating model with defined roles (Data Owner, Data Steward, Custodian, Consumer) and RACI mappings.
Integrate Collibra with data warehouses/lakes (Snowflake, BigQuery, Azure), BI tools (Power BI, Tableau), and ETL/ELT tools (Informatica, dbt, ADF).
Lead metadata ingestion across technical, operational, and business metadata.
$70k-95k yearly est. 1d ago
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RAN Tier 2 Support
Nextgen | GTA: A Kelly Telecom Company
Data technician job in Plano, TX
Looking for a RAN Tier 2 - Onsite- Plano TX
accepting on W2 candidates, No C2C candidates
What you will bring to the table as a RAN Tier 2:
10 Years of experience with RAN, RF
Experienced in wireless (3g, 4g, 5g)
Experience with end to end Call flow process
Experience troubleshooting and scripting using Linux or Unix
Experience with Tier 1 or tier 2 level work
Experience with Samsung/ Nokia
Willing to go onsite
What you didn't know about us:
Competitive salary
Health, Dental and Vision Benefits
Long-Term growth potential
401k
With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry!
We are Connectors. We thrive on ‘quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You'll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
$39k-63k yearly est. 2d ago
Field Technician Turn
American Homes 4 Rent 4.5
Data technician job in Irving, TX
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.
We're seeking a dedicated Field Technician Turn to expedite our tenant turn process and uphold our property quality standards. You'll be entrusted with a portfolio of single-family home units.
Responsibilities:
Maintain property inventory to our standards by conducting tenant turns, move-out inspections, and overseeing contractor work.
Coordinate tenants move-out processes, including physical move-outs, key exchanges, property condition assessments, and report completion.
Inspect work completed by contractors to ensure it meets specifications and our standards.
Attend eviction property set outs and eviction hearings as needed.
Perform self-work at properties using appropriate tools and ladders, following established processes and guidelines.
Provide troubleshooting support for plumbing, garage door, irrigation, and electrical issues.
Requirements:
High School diploma/GED is preferred
Minimum two years of experience in Residential/Property Maintenance or related field is required, or five years of experience in lieu of education.
Familiarity with basic hand tools and power tools is necessary.
Experience with an Apple iPad, HVAC, Resco, and CRM preferred.
Valid driver's license required.
Universal EPA Certification or HVAC Type II Certification preferred.
Proficiency in Microsoft Office (Word, Excel, Outlook) is necessary.
Knowledge of occupational hazards and safety methods (OSHA) is required.
Excellent verbal and written communication, time management, and problem-solving skills are essential.
Ability to multitask, exercise discretion and independent judgement, work in a team environment, pay close attention to details, and adapt to a changing environment.
Proficiency in English, basic measurement and calculations, and the ability to physically maneuver 300 lbs. are necessary.
Be comfortable lifting/carrying: 75 pounds to waist height, 75 pounds to shoulder height, 20 pounds above the head.
Capable to operate a motor vehicle and climb ladders (A-frame and extension ladders) to perform tasks such as tree trimming and removal of debris and leaves from roof gutters.
Compensation
The anticipated pay range/scale for this position is $28.00 - $32.00 hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.
Additional Compensation
This position is eligible to receive quarterly bonus payments.
Perks and Benefits
Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.
CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at **************************************
#LI-DNP
$28-32 hourly 8d ago
Data Prep Technician
Photronics Inc. 4.4
Data technician job in Allen, TX
For more than 50 years, Photronics has been a global leader in photomask technology, powering the innovation behind the world's most advanced devices. Our success is built on collaboration, quality, and the dedication of our people.
We are hiring a Data Preparation Technician I to support our high-tech manufacturing process in Allen, Texas. In this role, you will help prepare and review customer design files to ensure they are accurate and ready for production. You'll follow established procedures, work with technical systems, and learn tools such as basic UNIX commands, data workflows, and industry-specific software.
This is an entry-level, hands-on position that is perfect for someone who enjoys computers, problem-solving, and learning new technology. You'll work closely with a collaborative team and build valuable skills that can grow into a long-term technical career.
Location : Allen Texas (US). This is an on-site position, and we are not open to remote candidates currently.
Shift: Wednesday - Saturday: 6am - 4pm, with flexibility as needed
Responsibilities
Under supervision, prepare and process customer design files for mask writing, ensuring data accuracy and completeness using approved software and procedures.
Follow documented procedures for standard job setups, retrofits, and data conversions.
Verify and enter customer specifications and requirements in the manufacturing execution system.
Learn and develop technical knowledge of UNIX commands, data systems, and photomask preparation tools.
Investigate and resolve data-related discrepancies to ensure production accuracy.
Maintain clear, accurate, and complete documentation in accordance with departmental standards.
Organize and manage digital files to ensure efficient workflows and data integrity.
Adhere to data security, and confidentiality requirements.
Participate in on-the-job training to develop knowledge of company processes, software systems, and photomask terminology.
Additional responsibilities as assigned.
Qualifications (Knowledge, Skills & Attributes)
Basic understanding of computer systems, software tools, and network concepts; familiarity with UNIX preferred but not required.
Strong attention to detail and ability to follow precise instructions.
Good problem-solving, organizational skills with a commitment to accuracy.
Ability to communicate effectively and ask clarifying questions when needed.
Demonstrate initiative by seeking guidance and training opportunities.
Must be eligible to obtain Secure/Trusted clearance as required
Experience:
0-2 years of relevant experience in data processing, Unix computer technology, or semiconductor-related work preferred.
Education:
Minimum High school diploma, GED or equivalent work experience.
Why Photronics
Be part of a global technology leader driving innovation for the world's biggest tech companies.
Work in a collaborative, growth-focused environment where your expertise will have a real impact.
Develop your leadership skills by mentoring and guiding a talented accounting team.
Enjoy stability, challenge, and opportunity at a company with more than 50 years of proven success
Competitive salary and annual bonus program.
Equity compensation eligibility.
Full suite of health and welfare benefits.
401k with company match.
As a condition of your employment, you may be required to apply for and maintain a U.S. Department of Defense (DoD) Secret Security Clearance or other government-issued security credential, as determined by the Company.
Equal Opportunity Statement: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We are committed to providing reasonable accommodation for team members' disabilities and religious beliefs or practices.
Agency Notice: Photronics does not accept unsolicited resumes or outreach from search firms or employment agencies. Please, no phone calls or emails to any employee regarding this opening. Resumes submitted outside of our approved agency engagement process will be considered the sole property of Photronics, and no fees will be paid if such candidates are hired. Only agencies with a valid agreement in place with Photronics and assigned to this role may submit candidates.
$77k-96k yearly est. Auto-Apply 5d ago
HRIS Data Technician (Temporary, Onsite - Dallas, TX)
Ignite Consults LLC
Data technician job in Dallas, TX
Job DescriptionThe HRIS DataTechnician (Temporary) supports HR by performing accurate data entry corrections, position updates, and field standardization in the HR system. Working from instructions provided by senior HR staff, this role ensures employee and position records are updated consistently and correctly to support reliable reporting and day-to-day HR operations.
***This position is onsite in Dallas, TX***
Key Responsibilities
Execute HR data entry updates and corrections in the HR system based on direction from senior HR staff.
Update and standardize key fields related to:
Positions and job attributes
Supervisory relationships and reporting lines
Department/organizational assignments and other core record fields
Perform high-volume, detail-oriented data changes while maintaining accuracy and consistency with HR standards.
Validate entries before and after updates to ensure completeness and alignment with instructions.
Track completed updates, maintain change logs, and document any exceptions or items requiring HR review.
Escalate unclear, conflicting, or incomplete requests to senior HR staff for guidance.
Maintain confidentiality and follow data privacy requirements when handling employee information.
Required Qualifications
Comfort navigating HR systems and working within structured data fields.
Strong, accurate data entry skills with high attention to detail.
Ability to follow written procedures and senior staff instructions precisely.
Experience updating position, job, and supervisory fields (in an HRIS or similar system).
Proficiency with Microsoft Office (especially Excel) for tracking work and documenting updates.
Strong organization, reliability, and ability to meet deadlines in an on-site environment.
Preferred Qualifications
Prior experience supporting HR operations, HR data maintenance, or HRIS data entry tasks.
Familiarity with HR data elements such as job codes, positions, reporting structures, and organizational hierarchies.
Exposure to common HRIS platforms (Oracle, PeopleSoft, Workday, UKG, etc.) is a plus, but not required.
Work Environment / Expectations
On-site role requiring consistent in-office presence in Dallas, TX.
Temporary assignment supporting defined HR data cleanup and standardization activities.
$39k-66k yearly est. 5d ago
Tech Transactions & Data Privacy (Incident Response) Attorney #19859
Vanguard-Ip
Data technician job in Dallas, TX
AmLaw 100 Firm. Collaborative work culture, with a realistic chance to make Partner. Recognized by BTI Consulting for Strong Client Relationships.
REQUIREMENTS Ideal candidates will have prior legal experience in the field of data privacy counseling and/or incident response. Candidates should be able to offer practical advice, have excellent academic credentials, experience in a law firm or similar environment and superior writing, communication, and problem-solving skills. JD required.
SUMMARY
Vanguard Intellectual Partners (Vanguard-IP) specializes in the placement of IP/Patent/Privacy professionals nationwide.
Our concentrated focus in these areas enables us to more deeply understand our clients' technical needs, and our candidates' individual talents and career interests. Our broad network of long-term client relationships gives us a competitive edge.
Our recruiters all have 10+ years of IP recruiting experience, and an exceptional record of success. We have superior knowledge of the IP job market, and offer trusted career advice for our candidates. We also have the resources and high-level contacts to get your resume noticed by the people who matter.
We look forward to speaking with you, and learning more about what you are seeking in your next opportunity.
CONFIDENTIALITY
At Vanguard-IP, we respect the confidentiality of every candidate who contacts us. Furthermore, we will always obtain expressed authorization before submitting your resume to any of our clients.
**Should you have an interest in exploring opportunities in another location, we have hundreds of openings in other markets. Please apply now and our team would be happy to review your information for this or other openings in your location of interest.
$39k-66k yearly est. Auto-Apply 60d+ ago
Data Prep Technician
Phototronics
Data technician job in Allen, TX
For more than 50 years, Photronics has been a global leader in photomask technology, powering the innovation behind the world's most advanced devices. Our success is built on collaboration, quality, and the dedication of our people. We are hiring a Data Preparation Technician I to support our high-tech manufacturing process in Allen, Texas. In this role, you will help prepare and review customer design files to ensure they are accurate and ready for production. You'll follow established procedures, work with technical systems, and learn tools such as basic UNIX commands, data workflows, and industry-specific software.
This is an entry-level, hands-on position that is perfect for someone who enjoys computers, problem-solving, and learning new technology. You'll work closely with a collaborative team and build valuable skills that can grow into a long-term technical career.
Location: Allen Texas (US). This is an on-site position, and we are not open to remote candidates currently.
Shift: Wednesday - Saturday: 6am - 4pm, with flexibility as needed
Responsibilities
* Under supervision, prepare and process customer design files for mask writing, ensuring data accuracy and completeness using approved software and procedures.
* Follow documented procedures for standard job setups, retrofits, and data conversions.
* Verify and enter customer specifications and requirements in the manufacturing execution system.
* Learn and develop technical knowledge of UNIX commands, data systems, and photomask preparation tools.
* Investigate and resolve data-related discrepancies to ensure production accuracy.
* Maintain clear, accurate, and complete documentation in accordance with departmental standards.
* Organize and manage digital files to ensure efficient workflows and data integrity.
* Adhere to data security, and confidentiality requirements.
* Participate in on-the-job training to develop knowledge of company processes, software systems, and photomask terminology.
* Additional responsibilities as assigned.
Qualifications (Knowledge, Skills & Attributes)
* Basic understanding of computer systems, software tools, and network concepts; familiarity with UNIX preferred but not required.
* Strong attention to detail and ability to follow precise instructions.
* Good problem-solving, organizational skills with a commitment to accuracy.
* Ability to communicate effectively and ask clarifying questions when needed.
* Demonstrate initiative by seeking guidance and training opportunities.
* Must be eligible to obtain Secure/Trusted clearance as required
Experience:
* 0-2 years of relevant experience in data processing, Unix computer technology, or semiconductor-related work preferred.
Education:
* Minimum High school diploma, GED or equivalent work experience.
Why Photronics
* Be part of a global technology leader driving innovation for the world's biggest tech companies.
* Work in a collaborative, growth-focused environment where your expertise will have a real impact.
* Develop your leadership skills by mentoring and guiding a talented accounting team.
* Enjoy stability, challenge, and opportunity at a company with more than 50 years of proven success
* Competitive salary and annual bonus program.
* Equity compensation eligibility.
* Full suite of health and welfare benefits.
* 401k with company match.
As a condition of your employment, you may be required to apply for and maintain a U.S. Department of Defense (DoD) Secret Security Clearance or other government-issued security credential, as determined by the Company.
Equal Opportunity Statement: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We are committed to providing reasonable accommodation for team members' disabilities and religious beliefs or practices.
Agency Notice: Photronics does not accept unsolicited resumes or outreach from search firms or employment agencies. Please, no phone calls or emails to any employee regarding this opening. Resumes submitted outside of our approved agency engagement process will be considered the sole property of Photronics, and no fees will be paid if such candidates are hired. Only agencies with a valid agreement in place with Photronics and assigned to this role may submit candidates.
$39k-65k yearly est. 41d ago
Technical Support
Collabera 4.5
Data technician job in Carrollton, TX
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.
Job Description
Position Details:
Job Details: Help Desk Support
Duration: 6 month (may extend)
Location: Carrollton, TX
Responsibilities:
• Provide front line phone queue support for customers.
• Enter detailed information for each call into call tracking system.
• Responsible for handling all calls through resolution in a timely manner.
• Consistently exceeds customer expectations for service quality and is able to identify needs and solutions for improving customer experience.
• Meet call volume, call time, and quality standards as defined by the department.
Qualifications:
• 1-2 years experience in a call center environment.
• 2+ years in supporting a technical/product software environment.
• Strong telephone skills.
• Demonstrable Product (software and web application) Support and Customer Service experience.
• Demonstrable troubleshooting skills.
Additional Information
To know more about this position, please contact:
Monil Narayan
************
monil.narayan(@)collabera.com
$62k-86k yearly est. 2d ago
Senior Data Tech Lead/Architect
Qode
Data technician job in Dallas, TX
Job DescriptionHi, We are looking for Data TechLead/Architect in Dallas/NJ please have a look on below mentioned skill set and let me know your interest on this.Job Title: Senior Data Tech Lead/Architect - AWSLocation: Dallas, Texas (Preferred) Or Florham Park, New Jersey , NJDuration: Full time with IncedoAbout the Role:We are seeking a Senior Technical Lead /Architect with strong expertise in AWS-based streaming data pipelines, Apache Kafka (MSK), AWS Glue, and PySpark, to help solution, design and implement a scalable data ingestion, data validation, data enrichment and reconciliation processing, and event logs, data observability, operational KPI tracking framework.You will play a key role in solutioning and building out the , event driven capabilities with control gates in place to measure, track, and improve the operational SLAs and drive the data quality and reconciliation workflows for a high-impact data platform serving financial applications Key Responsibilities:
Provide technical solution discovery effort on any new capabilities or new functionality.
Assist PO with technical user stories to ensure healthy backlog features
Lead the development of real-time data pipelines using AWS DMS, MSK, Kafka or Glue Streaming and for CDC ingestion from multiple SQL Server sources (RDS/on-prem).
Build and optimize streaming and batch data pipelines using AWS Glue (PySpark) to validate, transform, and normalize data to Iceberg and DynamoDB.
Define and enforce data quality, lineage, and reconciliation logic with support for both streaming and batch use cases.
Integrate with S3 Bronze/Silver layers and implement efficient schema evolution and partitioning strategies using Iceberg.
Collaborate with architects, analysts, and downstream application teams to design API and file-based egress layers.
Implement monitoring, logging, and event-based alerting using CloudWatch, SNS, and EventBridge.
Mentor junior developers and enforce best practices for modular, secure, and scalable data pipeline development.
Required Skills:
6+ years of hands-on expert level data engineering experience in cloud-based environments (AWS preferred) with event driven implementation
Strong experience with Apache Kafka / AWS MSK including topic design, partitioning, and Kafka Connect/Debezium
Proficiency in AWS Glue (PySpark) and for both batch and streaming ETL
Working knowledge of AWS DMS, S3, Lake Formation, DynamoDB, and Iceberg
Solid grasp of schema evolution, CDC patterns, and data reconciliation frameworks
Experience with infrastructure-as-code (CDK/Terraform) and DevOps practices (CI/CD, Git)
Preferred:
Familiarity with PostgreSQL, Athena, Step Functions, and Lambda
Knowledge of event-driven architectures and microservices-based data APIs (This should be the required skills)
Familiar with data lake concept
Familiar with Financial or Financial Wealth management data domain
$43k-81k yearly est. 8d ago
Tech Support Call Center Tech III
Aventiv Technologies, LLC
Data technician job in Plano, TX
Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be! Aventiv Technologies - Where your future awaits - YouTube Associate Referral Reward Eligible Job Purpose: Provides detailed, expert level technical support and problem resolution to customers (external & internal), for all company products and services. Interfaces regularly with internal departments and communicates with customers in support of Securus Technologies products & initiatives. Seen as strong subject matter experts and aid in facilitating the learning and technical mentoring of both Technical Support Technician I, and Technician II. Responsible for ensuring each problem escalated to them is addressed and resolved in a timely and precise manner.
Essential Duties:
* Accurately document trouble tickets including troubleshooting steps to final resolution and root cause with full resolution confirmation being obtained from the customer for all owned tickets before closing.
* Proactively review and troubleshoot each components related to a monitoring event to ensure that the issue being investigated is not a repeat problem, so reviewing of previous ticket history is needed to rule that out.
* Serve as next level support/mentorship to ALL Technical Support Technicians to aid in broadening their overall knowledge and skillset and are the conduit for next level escalation of technical matters.
* Provide detailed troubleshooting/problem resolution as well as root cause analysis for all escalated tickets and or complex situations
* Research and document trending analysis on customer reported network and platform inconsistencies and notify appropriate department of patterns established to implement corrective measures.
* Manage and track all escalated issues being reported internal & external to the Technical Support department.
* Responsible for maintaining appropriate Service Level Agreements (SLA's) on all Tech Support tickets generated for tracking.
* Responsible for reviewing and updating of training materials included in Tech Support Knowledge Database when needed
* Technical Support Technician III will be available and on call as needed for all escalated issues.
* Identify training opportunities, and improvements for Technical Support Technicians in all areas of technical discipline.
* Deliver operational analytics that focus on business process and product improvements.
* Regular trouble ticket queue review to ensure timely resolution of escalated customer issues and identify trends/patters.
* Other duties as assigned
Knowledge, Skills, and Abilities:
* Ability to communicate effectively both orally and in writing.
* Ability to handle and prioritize multiple projects and/or conflicting tasks simultaneously in a group or independent setting.
* Expanded knowledge of the telecommunications industry. With a fundamental understanding of LAN/WAN technologies with experience in providing technical support, internal and external, to customers on a LAN/WAN network.
* Flexibility to work the assigned schedule as business needs require within a 24/7/365 support environment.
* Good analytical and decision-making skills.
* High degree of problem solving, conflict resolution, and negotiation skills.
* Identifies and understands issues, problems, and opportunities by comparing data from different sources to draw conclusions
* Interfacing with internal and external operations teams as needed to solve customer issues/escalations
* Knowledge of QNX, Windows and Linux OS as well as Sybase, SQL and Oracle Database Management.
* Knowledge of relevant software, computer applications and equipment.
* Maintain a high degree of knowledge on the Securus offerings with knowledge of how these offerings can add value to the customer
* Must have access to high-speed Internet for remote connectivity to Securus Technology Inc. network when applicable.
* Proficiency with working with Microsoft Office suite, such as PowerPoint, Excel, Word with strong typing/data entry skills.
* Proven ability to work in a fast-paced environment where problem resolution times are measured in minutes/hours.
* Strong customer service, interpersonal and leadership skills with a positive attitude & self-motivated
* Strong data/information analysis and integration skills.
* Strong organizational skills; attention to detail.
* Time management and information organization skills.
* Understanding of workflow processes and Securus products and services.
* Understanding of networks, routers, client/server systems and experience in providing network support.
* Proficiency in Microsoft Office (Word, Excel, PowerPoint), and capable of learning new technology
Minimum Qualifications:
* High School Diploma/GED
* BA/BS degree or equivalent experience (preferably in computer science and/or engineering).
* 6-9 years' experience in a technical support environment.
* Experience in direct customer support with Windows OS and troubleshooting data circuits.
* Experience in server-based telephony networks.
* Experience with RAS, Communication Ports, IAD's (Integrated Access Device), PIX Firewall Functionality, Cisco Routers, Modems TCP-IP, PC-DUO (or equivalent), Smart Switches, DSL, Cable Modems.
* Experience in LAN/WAN Configurations.
* Experience in database architectures.
Preferred Qualifications:
* Bachelor's degree, preferably in Information Technology, Computer Science or Electronical Engineering
* Correctional industry experience
* Relevant work experience in a telecommunication industry and/or correctional service provider
* MCP, MCSE, MCDBA, or CCNA, CCNP Certification.
Physical Requirements
Standing, sitting, walking, speaking, listening, bending, reaching, pushing, pulling, lifting, grasping and manipulating tools, typing, using peripheral computer tools.
Salary and Benefits:
At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer.
* $23.93 - $27.28/hr
* Health Insurance
* 401(k)
* Disability
* Life Insurance
* Paid Time Off
* Voluntary Benefits
Aventiv Privacy Policy:
***********************
Equal Employment Policy:
Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.
$23.9-27.3 hourly 49d ago
Resi Support Technician 1
Pushpay 4.4
Data technician job in Allen, TX
About the Role: Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.
We are looking for a Resi Support Technician 1 who uses independent judgment in providing information, technical assistance, and support to Resi customers. Resi Support Technician 1 provide technological systems support, maintenance, and testing for upkeep of customer systems; troubleshoots and resolves system hardware, software, and network failures and conflicts. A Resi Support Technician 1 is typically the first contact many customers have with the company.
Named as one of BuiltIn 'Best Places to Work' in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the 'Washington's 100 Best Companies to Work For' list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group.
Benefits and Compensation:
We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:
* 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
* 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
* 401K match
* Hybrid work model - 3 days in the office / 2 days remote each week
* 12 paid Company Holidays
* 2 paid Volunteer Time Off days
* 15 days PTO, to start, increases with tenure and seniority.
* Paid parental and adoption leave
* Compensation Range: $20.77/hr. - $23.08/hr., depending on location.
Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
What You'll Do:
* Deliver prompt and effective support to customers through established support channels (ticketing system, live chat, phone, email), addressing their needs and resolving technical issues both reactively and proactively. Must maintain clear and accurate communication to ensure their streaming concerns are thoroughly addressed.
* Follow existing processes for new customer onboarding, daily support procedures, and long-term customer success.
* Complete general product training as defined by published documentation
* Provide frontline support and incident triage.
* Provide timely responses and resolutions to customers via email and phone, frequently communicating with customers about their Resi needs and technical tickets or troubleshooting. Must be able to exchange accurate information.
* Collaborate with cross-functional teams in product development, hardware, billing, sales, and other departments to resolve known, and prevent future, issues (proactive).
* Write detailed bug reports for customer reported bugs.
* Dedication to continuous learning within the streaming and AV space in order to maintain a high level of support quality.
* Proactively identify patterns in support issues and escalate trends to Support Leadership for further investigation and resolution.
What You'll Bring:
* 1 year support experience with an online customer facing service product
* 1 year experience with professional audio and video equipment, and AV production system design
* Working knowledge of IT, networking, computer hardware and software concepts as they relate specifically to streaming and AV production infrastructure.
* Ability to work in dynamic and constantly evolving environments.
* Must possess excellent interpersonal skills with the ability to effectively de-escalate challenging customer interactions while maintaining a calm and professional demeanor.
* Ability to work a flexible schedule including weekends, evenings, and holidays.
* Bilingual / Spanish Fluency preferred to support our international customers.
Work Environment & Physical Demands:
Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
If you require a modification to your work equipment or furniture please contact the People Team - **********************
Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.
If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact **********************.
About Pushpay
Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we're honored to have processed over $15 billion in charitable giving. We're growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!
Applications will be taken on an ongoing basis.
$20.8-23.1 hourly Auto-Apply 60d+ ago
#1958 Technical Support
Esolvit
Data technician job in Dallas, TX
Esolvit is a global leader in consulting, technology, application development, outsourcing and staffing solutions. ESolvit has successfully delivered solutions of the highest quality to customers globally. We have strategic alliances with customers which enable them to gain a competitive advantage by providing end-to-end consulting, applications support, implementation and infrastructure services. Esolvit's objective is to integrate People, Process, Technology and Training. With our dedicated and efficient team of professionals with technical expertise and strong domain knowledge will be ready to serve the needs of our diverse clients. We help enterprises transform and thrive in a changing world through strategic consulting, operational leadership and the co-creation of breakthrough solutions, including those in mobility, sustainability, big data and cloud computing. Seamless delivery is ensured by our professionals, through the usage of proven methodologies, consistent practices, management disciplines, and business metrics. ESolvit helps customers to do business better leveraging our I ndustry-wide experience, deep technology expertise, comprehensive portfolio of services and a vertically aligned business model
Job Description
Minimum Requirements:
4+ Years of Experience with Microsoft Windows 2012/ Active Directory/Azure Cloud
4+ Years of Experience with Windows OS upgrades and server hardening methodologies
4+ Years of Experience in backup to disk technologies and Cloud integration
4+ Years of Experience in datacenter infrastructure technologies and cloud integration (IaaS/PaaS/SaaS)
Demonstrated problem-solving and solution development skills and the ability to explain problems and propose solutions with rationale to the management.
Must have strong electro-mechanical aptitude
Ability to use rigorous logic and methods to solve difficult problems with effective solutions.
Can see hidden problems
Is excellent at honest analysis
Looks beyond the obvious and does not stop at the first answers.
Thanks & Regards
RICHARD THOMAS
**************
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-53k yearly est. 60d+ ago
DC Power Telecom Technician
Vantage Point Solutions 4.4
Data technician job in Dallas, TX
DC Power Telecom Technician Level IV
As a Level 4 Lead Installer, you will be responsible for overseeing and executing complex telecommunications installations in Central Office, Data Center, Substation, and Outside Plant environments. You will lead a team of technicians, ensuring projects are completed on time, within budget, and to the highest quality standards.
PLEASE NOTE: Position requires a high degree of travel.
Responsibilities:
Install, test, and turn up equipment in the Central Office, Data Center, Substation, and Outside Plant Environments
Add and/or removal of battery strings
Perform additions, removals, and modifications on working equipment and circuits
Add and/or remove circuits on working power distribution equipment
Installation of auxiliary framing and relay racks
On site analysis of job drawings and specifications to resolve any issues prior to job start
Preparation of SMOPs and DMOPs for the project
Function as the point of contact for support groups such as engineering, material assignment, etc.
Review the work assignments and project steps (reference the SMOP/DMOP) before each work shift so that all personnel, including contractors, are aware of their roles and responsibilities during the scheduled work tour
Completing the job log as per company standards, including the personnel and hours worked by each work items completed or in progress and notable site or project issues
Complete DC audits, preventive maintenance, and/or load testing of DC power systems and standby batteries.
Additional Responsibilities:
Add and/or upgrade software as needed
Oversee the work assignment, time management, and training and development of all personnel assigned to the job
Maintain a professional orientation, ensuring quality and outstanding customer service
Qualifications:
Minimum of 6 years of experience in telecommunications installation.
Strong technical knowledge of network equipment and protocols.
Excellent troubleshooting and problem-solving skills.
Leadership and supervisory skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Valid driver's license.
OSHA 10 certification (preferred).
This role requires a highly skilled and motivated individual with a strong technical background and leadership abilities.
Compensation and Benefits:
This position offers competitive pay and an attractive benefits package including medical, dental, vision, life, disability insurance, 401(k), and more.
About Vantage Point Solutions
Vantage Point Solutions was founded in 2002 by a team who believed in putting people - both employees and clients - first. VPS is a customer-focused, technology-driven engineering and consulting firm serving the broadband, power, and financial industries.
The entire team is driven by a commitment to client satisfaction. We work hard to foster a culture of teamwork, respect, and commitment (with a good mix of camaraderie and fun, too).
EEO
Vantage Point Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran or disability status.”
$32k-59k yearly est. Auto-Apply 14d ago
Technology Support III
Jpmorgan Chase & Co 4.8
Data technician job in Plano, TX
JobID: 210700003 JobSchedule: Full time JobShift: : As an application support member at JPMorgan Chase within the Corporate Technology, you will ensure the operational stability, availability, application support mgmt. and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions and user support requests for Engineers Platform & Services leading to a seamless user experience. Critical thinking while resolving day-to-day user support and incident management will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience.
Job responsibilities
* Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
* Analyzes and troubleshoots production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm.
* Analyze identify gaps in process, and offer ideas for improvement in areas that require remediation or enhancement
* Improves operational stability and availability through participation in problem management
* Identifies trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
* Participates in triaging, examining, diagnosing, and resolving incidents and work with various AD team to solve problems at their root
* Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or collaborating with AD/SRE teams.
* Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
* Experience with common networking technologies, and continuous integration and continuous delivery tools like Spinnaker, Jenkins, GitLab, or Terraform.
* Experience supporting public/private cloud-based applications.
* Knowledge in automating daily support operations using scripting and tooling.
* Experience in one or more observability and monitoring tools and techniques like Datadog, Dynatrace, Splunk, ITRS Geneos, etc.
* Knowledge of one or more general-purpose programming languages or automation scripting (Python, UNIX shell scripting, etc.).
* Experience with one or more major cloud services (AWS, Azure or GCP) and Infrastructure as Code tooling.
* Understanding of networking concepts and troubleshooting.
* Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals.
* Possesses a continuous improvement mindset.
Preferred qualifications, capabilities, and skills
* Bachelor's degree in Computer Science, Information Systems, or related field.
* Experience with cloud-based applications and modern deployment practices.
$44k-64k yearly est. Auto-Apply 9d ago
Telecommunication Technician
Echostar 3.9
Data technician job in Grapevine, TX
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $21.00/Hour
$21 hourly 3d ago
Support Technician
Daveandbusters
Data technician job in Euless, TX
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $12.25 per hour
Salary Range:
7.25
-
12.25
We are an equal opportunity employer and participate in E-Verify in states where required.
$7.3-12.3 hourly Auto-Apply 60d+ ago
Data Prep Technician
Photronics Inc. 4.4
Data technician job in Allen, TX
Job Description
For more than 50 years, Photronics has been a global leader in photomask technology, powering the innovation behind the world's most advanced devices. Our success is built on collaboration, quality, and the dedication of our people.
We are hiring a Data Preparation Technician I to support our high-tech manufacturing process in Allen, Texas. In this role, you will help prepare and review customer design files to ensure they are accurate and ready for production. You'll follow established procedures, work with technical systems, and learn tools such as basic UNIX commands, data workflows, and industry-specific software.
This is an entry-level, hands-on position that is perfect for someone who enjoys computers, problem-solving, and learning new technology. You'll work closely with a collaborative team and build valuable skills that can grow into a long-term technical career.
Location: Allen Texas (US). This is an on-site position, and we are not open to remote candidates currently.
Shift: Wednesday - Saturday: 6am - 4pm, with flexibility as needed
Responsibilities
Under supervision, prepare and process customer design files for mask writing, ensuring data accuracy and completeness using approved software and procedures.
Follow documented procedures for standard job setups, retrofits, and data conversions.
Verify and enter customer specifications and requirements in the manufacturing execution system.
Learn and develop technical knowledge of UNIX commands, data systems, and photomask preparation tools.
Investigate and resolve data-related discrepancies to ensure production accuracy.
Maintain clear, accurate, and complete documentation in accordance with departmental standards.
Organize and manage digital files to ensure efficient workflows and data integrity.
Adhere to data security, and confidentiality requirements.
Participate in on-the-job training to develop knowledge of company processes, software systems, and photomask terminology.
Additional responsibilities as assigned.
Qualifications (Knowledge, Skills & Attributes)
Basic understanding of computer systems, software tools, and network concepts; familiarity with UNIX preferred but not required.
Strong attention to detail and ability to follow precise instructions.
Good problem-solving, organizational skills with a commitment to accuracy.
Ability to communicate effectively and ask clarifying questions when needed.
Demonstrate initiative by seeking guidance and training opportunities.
Must be eligible to obtain Secure/Trusted clearance as required
Experience:
0-2 years of relevant experience in data processing, Unix computer technology, or semiconductor-related work preferred.
Education:
Minimum High school diploma, GED or equivalent work experience.
Why Photronics
Be part of a global technology leader driving innovation for the world's biggest tech companies.
Work in a collaborative, growth-focused environment where your expertise will have a real impact.
Develop your leadership skills by mentoring and guiding a talented accounting team.
Enjoy stability, challenge, and opportunity at a company with more than 50 years of proven success
Competitive salary and annual bonus program.
Equity compensation eligibility.
Full suite of health and welfare benefits.
401k with company match.
As a condition of your employment, you may be required to apply for and maintain a U.S. Department of Defense (DoD) Secret Security Clearance or other government-issued security credential, as determined by the Company.
Equal Opportunity Statement: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We are committed to providing reasonable accommodation for team members' disabilities and religious beliefs or practices.
Agency Notice: Photronics does not accept unsolicited resumes or outreach from search firms or employment agencies. Please, no phone calls or emails to any employee regarding this opening. Resumes submitted outside of our approved agency engagement process will be considered the sole property of Photronics, and no fees will be paid if such candidates are hired. Only agencies with a valid agreement in place with Photronics and assigned to this role may submit candidates.
$77k-96k yearly est. 12d ago
Prime Tech Support
Collabera 4.5
Data technician job in Richardson, TX
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.
Job Description
Analyze, use and configure network management applications for medium to critical complexity networks.
Phone/email/fax consultation to debug network systems problems of increasing levels of complexity; provides support on a world-wide basis.
Manage workload and other assignments efficiently while being able to resolve time-critical situations reliable and professionally.
Provide systems product training and mentoring to other CSE's and assist in problem resolution where required.
Utilize test equipment and configurations in CSE lab for simulations of real problems.
Escalate systems and problems to appropriate internal resources and resolve on a timely basis.
Accurately and completely document problems and solutions on case notes and bug reports
Strong SNMP Skills.
Qualifications
1+ year of Linux/Unix knowledge above user-level. Would prefer RHCE certification.
MySQL expertise and good Java Knowledge.
CCNA level networking knowledge or certification.
Virtualization knowledge VMWare, or KVM, or Hyper-V experience.
Additional Information
Please contact:
Sanket Kokne
************
sanket.kokne(@)collabera.com
$62k-86k yearly est. 2d ago
Technical Support Call Center Tech I
Aventiv Technologies, LLC
Data technician job in Plano, TX
Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be! Aventiv Technologies - Where your future awaits - YouTube Job Purpose: Handles incoming customer calls, emails and faxes related to Aventiv systems, applications and products which includes but is not limited to Aventiv Call Platform (SCP) user interface questions. Responsible for providing detailed initial troubleshooting and problem resolution on basic features & functionality of Aventiv User-Interfaces, applications, third party systems along with supporting general customer inquiries. Responsible for accurately gathering information, generating, and documenting tickets within the ticket tracking system and providing customer responses to inquiries within the defined / measured time frames.
Essential Duties
* Accurately document trouble tickets including troubleshooting steps to final resolution and root cause with full resolution confirmation being obtained from the customer for all owned tickets before closing.
* Answer and manage customer inquiries via incoming calls, e-mails, and fax requests.
* Diagnose and resolve technical hardware and software issues involving network connectivity, software feature performance, hardware functionality, etc.
* Gather customer's information and determine the issue by evaluating and analyzing the symptoms.
* Proactively review and troubleshoot each component related to an event to ensure that the issue being reported is not a repeated problem, so review the previous ticket history to rule that out.
* Provide effective and timely communication on open issues providing estimated time of resolution to customers (internal & external).
* Responsible for accepting and /or assisting in problem analysis for Facility Service Representatives (FSR) and serve as mentors to FSRs.
* Responsible for effectively monitoring personal ticket queues to provide updates on a frequent basis to ensure customer satisfaction.
Knowledge, Skills, and Abilities
* Proficiency with working with Microsoft Office suite, such as PowerPoint, Excel, Word with strong typing/data entry skills.
* Ability to handle and prioritize multiple projects and tasks simultaneously.
* Strong customer service, interpersonal skills with a positive attitude & self-motivated
* Good analytical and decision-making skills.
* Ability to communicate effectively both orally and in writing.
* Strong organizational skills; attention to detail.
* Flexibility to work the assigned schedule as business needs require within a 24/7/365 support environment.
* Must have access to high-speed internet for remote connectivity to Aventiv network when applicable.
* Knowledge of relevant software, computer applications and equipment.
Minimum Qualifications
* High School Diploma or a General Equivalency Diploma (GED)
* 0-3 years' experience in technical support and/or in a help desk service environment with a focus on telecommunications and/or software support.
* Basic Telephony experience
* Microsoft SQL Database Experience
* Experience in providing remote network support.
Preferred Qualifications
* Associate's degree, preferably in Information Technologies, Computer Science or Electronical Engineering or related field of study
* Comp TIA A+ Certification
Physical Requirements
* While performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and a variety of office equipment.
* Occasionally may need to reach, stoop, or kneel.
Salary and Benefits:
At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer.
* $17.70 - $20.17/hr
* Health Insurance
* 401(k)
* Disability
* Life Insurance
* Paid Time Off
* Voluntary Benefits
Aventiv Privacy Policy:
***********************
Equal Employment Policy:
Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.
$17.7-20.2 hourly 60d+ ago
Dish Field Technician
Echostar 3.9
Data technician job in Grapevine, TX
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $21.00/Hour
How much does a data technician earn in Irving, TX?
The average data technician in Irving, TX earns between $31,000 and $83,000 annually. This compares to the national average data technician range of $25,000 to $68,000.
Average data technician salary in Irving, TX
$51,000
What are the biggest employers of Data Technicians in Irving, TX?
The biggest employers of Data Technicians in Irving, TX are: