Delinquency counselor vs collector

The differences between delinquency counselors and collectors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a delinquency counselor and a collector. Additionally, a delinquency counselor has an average salary of $45,996, which is higher than the $34,872 average annual salary of a collector.

The top three skills for a delinquency counselor include collection systems, collection practices and delinquent accounts. The most important skills for a collector are patients, customer service, and payment arrangements.

Delinquency counselor vs collector overview

	Delinquency Counselor	Collector
Yearly salary	$45,996	$34,872
Hourly rate	$22.11	$16.77
Growth rate	-8%	-8%
Number of jobs	27,184	23,948
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 31%
Average age	46	46
Years of experience	12	12

Delinquency counselor vs collector salary

Delinquency counselors and collectors have different pay scales, as shown below.

	Delinquency Counselor	Collector
Average salary	$45,996	$34,872
Salary range	Between $34,000 And $62,000	Between $27,000 And $44,000
Highest paying City	-	Los Angeles, CA
Highest paying state	-	Alaska
Best paying company	-	Uline
Best paying industry	-	Finance

Differences between delinquency counselor and collector education

There are a few differences between a delinquency counselor and a collector in terms of educational background:

	Delinquency Counselor	Collector
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 31%
Most common major	Business	Business
Most common college	-	-

Delinquency counselor vs collector demographics

Here are the differences between delinquency counselors' and collectors' demographics:

	Delinquency Counselor	Collector
Average age	46	46
Gender ratio	Male, 43.3% Female, 56.7%	Male, 36.0% Female, 64.0%
Race ratio	Black or African American, 14.5% Unknown, 4.2% Hispanic or Latino, 16.5% Asian, 3.9% White, 60.3% American Indian and Alaska Native, 0.5%	Black or African American, 12.1% Unknown, 4.1% Hispanic or Latino, 20.1% Asian, 3.8% White, 59.5% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between delinquency counselor and collector duties and responsibilities

Delinquency counselor example responsibilities.

Perform in-depth financial work-ups of members determining best-case scenarios and provide alternatives to members to avoid possible foreclosure.
Comply with FDCPA and RFDCPA regulations.
Analyze mortgagors for approval of HAMP or traditional modification.

Collector example responsibilities.

Manage patient focuse reports, collection modules, provider/facility A/R, collections, patient discharge letters.
Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Provide customer service via telephone and correspondence for patients and authorize representatives regarding outstanding patient accounts in accordance with facility protocol.
Verify and run eligibility on the following insurance, Medi-Cal, Medi-Cal HMO, Medicare, Medicare HMO.
Provide excellent customer service while following HIPPA confidentiality laws.

Delinquency counselor vs collector skills

Common delinquency counselor skills

Collection Systems, 13%
Collection Practices, 12%
Delinquent Accounts, 10%
Payment Options, 9%
Credit Card Accounts, 9%
Optimal Solutions, 9%

Common collector skills

Patients, 14%
Customer Service, 10%
Payment Arrangements, 10%
Excellent Interpersonal, 9%
Delinquent Accounts, 8%
Student Loans, 5%