Dialer vs bill collector

The differences between dialers and bill collectors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a dialer and a bill collector. Additionally, a dialer has an average salary of $36,839, which is higher than the $35,585 average annual salary of a bill collector.

The top three skills for a dialer include inbound calls, outbound calls and operations management. The most important skills for a bill collector are patients, customer service, and medicaid.

Dialer vs bill collector overview

	Dialer	Bill Collector
Yearly salary	$36,839	$35,585
Hourly rate	$17.71	$17.11
Growth rate	-8%	-8%
Number of jobs	1,572	23,746
Job satisfaction	-	-
Most common degree	High School Diploma, 33%	High School Diploma, 27%
Average age	46	46
Years of experience	12	12

Dialer vs bill collector salary

Dialers and bill collectors have different pay scales, as shown below.

	Dialer	Bill Collector
Average salary	$36,839	$35,585
Salary range	Between $25,000 And $53,000	Between $30,000 And $40,000
Highest paying City	-	Pittsfield, MA
Highest paying state	-	Virginia
Best paying company	-	Retina Group Of Washington
Best paying industry	-	Finance

Differences between dialer and bill collector education

There are a few differences between a dialer and a bill collector in terms of educational background:

	Dialer	Bill Collector
Most common degree	High School Diploma, 33%	High School Diploma, 27%
Most common major	Business	Business
Most common college	-	-

Dialer vs bill collector demographics

Here are the differences between dialers' and bill collectors' demographics:

	Dialer	Bill Collector
Average age	46	46
Gender ratio	Male, 42.7% Female, 57.3%	Male, 20.0% Female, 80.0%
Race ratio	Black or African American, 10.8% Unknown, 4.1% Hispanic or Latino, 22.9% Asian, 3.7% White, 58.1% American Indian and Alaska Native, 0.5%	Black or African American, 11.8% Unknown, 4.0% Hispanic or Latino, 24.0% Asian, 3.5% White, 56.3% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between dialer and bill collector duties and responsibilities

Dialer example responsibilities.

Protect A/R assets by managing a portfolio of accounts to maximize gainful sales and reduce debt losses.
Train and knowledgeable on HIPPA privacy laws.
Maintain FDCPA compliance with all dialer operations and dialing programs.
Work closely with application development teams and vendors to tune and troubleshoot applications.
Redesign IVR flow to increase accuracy of inbound flow and reduce customer wait time.
Partner with the legal department to ensure compliance with Exeter's policies as well as FDCPA regulations.

Bill collector example responsibilities.

Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Follow HIPPA and FDCPA guidelines to ensure legal collection practices are utilized.
Bill and collect all skil Medicare, and other insurance claims which include HMO claims denials.
Provide patients with information and resources essential to their financial needs including payment arrangements and account reminders.
Take payments by ACH and debit cards.
Collect A/R payments from medical insurance companies and customers.

Dialer vs bill collector skills

Common dialer skills

Inbound Calls, 14%
Outbound Calls, 14%
Operations Management, 9%
IVR, 9%
FDCPA, 6%
Debt Repayment, 5%

Common bill collector skills

Patients, 19%
Customer Service, 7%
Medicaid, 6%
Medical Billing, 4%
Patient Accounts, 4%
Appeals, 4%