Dialer vs customs collector

The differences between dialers and customs collectors can be seen in a few details. Each job has different responsibilities and duties. Additionally, a dialer has an average salary of $36,839, which is higher than the $32,623 average annual salary of a customs collector.

The top three skills for a dialer include inbound calls, outbound calls and operations management. The most important skills for a customs collector are payment arrangements, delinquent accounts, and past due accounts.

Dialer vs customs collector overview

	Dialer	Customs Collector
Yearly salary	$36,839	$32,623
Hourly rate	$17.71	$15.68
Growth rate	-8%	3%
Number of jobs	1,572	62,183
Job satisfaction	-	-
Most common degree	High School Diploma, 33%	High School Diploma, 33%
Average age	46	44
Years of experience	12	-

Dialer vs customs collector salary

Dialers and customs collectors have different pay scales, as shown below.

	Dialer	Customs Collector
Average salary	$36,839	$32,623
Salary range	Between $25,000 And $53,000	Between $27,000 And $38,000
Highest paying City	-	Longmont, CO
Highest paying state	-	Alaska
Best paying company	-	CarMax
Best paying industry	-	Automotive

Differences between dialer and customs collector education

There are a few differences between a dialer and a customs collector in terms of educational background:

	Dialer	Customs Collector
Most common degree	High School Diploma, 33%	High School Diploma, 33%
Most common major	Business	Business
Most common college	-	Stanford University

Dialer vs customs collector demographics

Here are the differences between dialers' and customs collectors' demographics:

	Dialer	Customs Collector
Average age	46	44
Gender ratio	Male, 42.7% Female, 57.3%	Male, 29.9% Female, 70.1%
Race ratio	Black or African American, 10.8% Unknown, 4.1% Hispanic or Latino, 22.9% Asian, 3.7% White, 58.1% American Indian and Alaska Native, 0.5%	Black or African American, 12.0% Unknown, 5.0% Hispanic or Latino, 17.2% Asian, 2.8% White, 62.3% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	9%

Differences between dialer and customs collector duties and responsibilities

Dialer example responsibilities.

Protect A/R assets by managing a portfolio of accounts to maximize gainful sales and reduce debt losses.
Train and knowledgeable on HIPPA privacy laws.
Maintain FDCPA compliance with all dialer operations and dialing programs.
Work closely with application development teams and vendors to tune and troubleshoot applications.
Redesign IVR flow to increase accuracy of inbound flow and reduce customer wait time.
Partner with the legal department to ensure compliance with Exeter's policies as well as FDCPA regulations.

Customs collector example responsibilities.

Manage all VIP clients of the company.
Experience at working towards set quality standards and achieving SLA during monthly quality audits.
Lead a team of first line supervisors who are tasked with managing various enforcement programs for CBP.
Manage VIP visits and deal with all areas of logistics including event management and corporate hospitality
Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Experience with CBP computer systems, OPSEC information, and DHS computer policies.

Dialer vs customs collector skills

Common dialer skills

Inbound Calls, 14%
Outbound Calls, 14%
Operations Management, 9%
IVR, 9%
FDCPA, 6%
Debt Repayment, 5%

Common customs collector skills

Payment Arrangements, 14%
Delinquent Accounts, 12%
Past Due Accounts, 9%
Customer Accounts, 5%
Process Payments, 5%
Debt Repayment, 4%