Dialer vs data collector

The differences between dialers and data collectors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a dialer and a data collector. Additionally, a dialer has an average salary of $36,839, which is higher than the $35,626 average annual salary of a data collector.

The top three skills for a dialer include inbound calls, outbound calls and operations management. The most important skills for a data collector are audit type, grocery store, and retail store.

Dialer vs data collector overview

	Dialer	Data Collector
Yearly salary	$36,839	$35,626
Hourly rate	$17.71	$17.13
Growth rate	-8%	-8%
Number of jobs	1,572	80,812
Job satisfaction	-	-
Most common degree	High School Diploma, 33%	Bachelor's Degree, 51%
Average age	46	46
Years of experience	12	12

Dialer vs data collector salary

Dialers and data collectors have different pay scales, as shown below.

	Dialer	Data Collector
Average salary	$36,839	$35,626
Salary range	Between $25,000 And $53,000	Between $31,000 And $40,000
Highest paying City	-	Washington, DC
Highest paying state	-	California
Best paying company	-	EDC
Best paying industry	-	Government

Differences between dialer and data collector education

There are a few differences between a dialer and a data collector in terms of educational background:

	Dialer	Data Collector
Most common degree	High School Diploma, 33%	Bachelor's Degree, 51%
Most common major	Business	Business
Most common college	-	-

Dialer vs data collector demographics

Here are the differences between dialers' and data collectors' demographics:

	Dialer	Data Collector
Average age	46	46
Gender ratio	Male, 42.7% Female, 57.3%	Male, 40.6% Female, 59.4%
Race ratio	Black or African American, 10.8% Unknown, 4.1% Hispanic or Latino, 22.9% Asian, 3.7% White, 58.1% American Indian and Alaska Native, 0.5%	Black or African American, 13.8% Unknown, 4.1% Hispanic or Latino, 20.5% Asian, 3.7% White, 57.3% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between dialer and data collector duties and responsibilities

Dialer example responsibilities.

Protect A/R assets by managing a portfolio of accounts to maximize gainful sales and reduce debt losses.
Train and knowledgeable on HIPPA privacy laws.
Maintain FDCPA compliance with all dialer operations and dialing programs.
Work closely with application development teams and vendors to tune and troubleshoot applications.
Redesign IVR flow to increase accuracy of inbound flow and reduce customer wait time.
Partner with the legal department to ensure compliance with Exeter's policies as well as FDCPA regulations.

Data collector example responsibilities.

Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Collect from all insurances (HMO, PPO, and MEDICARE).
Attend trainings and abide by HIPAA regulations.
Collect from insurance companies (PPO and Medicare).
Execute database queries in SQL in response to client requests.
Collect pricing information in grocery, office, pet and mass retailers

Dialer vs data collector skills

Common dialer skills

Inbound Calls, 14%
Outbound Calls, 14%
Operations Management, 9%
IVR, 9%
FDCPA, 6%
Debt Repayment, 5%

Common data collector skills

Audit Type, 31%
Grocery Store, 17%
Retail Store, 16%
UPC, 10%
PET, 8%
Inter-Rater Reliability, 2%