Dialer vs loss mitigation specialist

The differences between dialers and loss mitigation specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a dialer and a loss mitigation specialist. Additionally, a loss mitigation specialist has an average salary of $43,251, which is higher than the $36,839 average annual salary of a dialer.

The top three skills for a dialer include inbound calls, outbound calls and operations management. The most important skills for a loss mitigation specialist are customer service, loan modifications, and foreclosure process.

Dialer vs loss mitigation specialist overview

	Dialer	Loss Mitigation Specialist
Yearly salary	$36,839	$43,251
Hourly rate	$17.71	$20.79
Growth rate	-8%	-8%
Number of jobs	1,572	7,596
Job satisfaction	-	3.67
Most common degree	High School Diploma, 33%	Bachelor's Degree, 51%
Average age	46	46
Years of experience	12	12

Dialer vs loss mitigation specialist salary

Dialers and loss mitigation specialists have different pay scales, as shown below.

	Dialer	Loss Mitigation Specialist
Average salary	$36,839	$43,251
Salary range	Between $25,000 And $53,000	Between $34,000 And $54,000
Highest paying City	-	Virginia Beach, VA
Highest paying state	-	Maryland
Best paying company	-	Accenture
Best paying industry	-	Professional

Differences between dialer and loss mitigation specialist education

There are a few differences between a dialer and a loss mitigation specialist in terms of educational background:

	Dialer	Loss Mitigation Specialist
Most common degree	High School Diploma, 33%	Bachelor's Degree, 51%
Most common major	Business	Business
Most common college	-	-

Dialer vs loss mitigation specialist demographics

Here are the differences between dialers' and loss mitigation specialists' demographics:

	Dialer	Loss Mitigation Specialist
Average age	46	46
Gender ratio	Male, 42.7% Female, 57.3%	Male, 40.4% Female, 59.6%
Race ratio	Black or African American, 10.8% Unknown, 4.1% Hispanic or Latino, 22.9% Asian, 3.7% White, 58.1% American Indian and Alaska Native, 0.5%	Black or African American, 13.9% Unknown, 3.9% Hispanic or Latino, 20.7% Asian, 3.4% White, 57.6% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between dialer and loss mitigation specialist duties and responsibilities

Dialer example responsibilities.

Protect A/R assets by managing a portfolio of accounts to maximize gainful sales and reduce debt losses.
Train and knowledgeable on HIPPA privacy laws.
Maintain FDCPA compliance with all dialer operations and dialing programs.
Work closely with application development teams and vendors to tune and troubleshoot applications.
Redesign IVR flow to increase accuracy of inbound flow and reduce customer wait time.
Partner with the legal department to ensure compliance with Exeter's policies as well as FDCPA regulations.

Loss mitigation specialist example responsibilities.

Manage internal team SharePoint and document repository.
Document accurate loss mitigation reviews and foreclosure details via MSP.
Submit Medicare claims through DDE.
Deal with Nielsen and Rentrak to monitor advertiser ad ratings
Check accounts for accuracy according to Medicare HMO guidelines.
Resolve customer disputes and prepare adjustments to A/R when necessary.

Dialer vs loss mitigation specialist skills

Common dialer skills

Inbound Calls, 14%
Outbound Calls, 14%
Operations Management, 9%
IVR, 9%
FDCPA, 6%
Debt Repayment, 5%

Common loss mitigation specialist skills

Customer Service, 13%
Loan Modifications, 9%
Foreclosure Process, 8%
Inbound Calls, 5%
Loss Mitigation Options, 4%
Payment Arrangements, 3%

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Dialer
Dialer vs Loss Mitigation Specialist

Updated January 8, 2025

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