Dialer vs student loan collector

The differences between dialers and student loan collectors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a dialer and a student loan collector. Additionally, a dialer has an average salary of $36,839, which is higher than the $35,477 average annual salary of a student loan collector.

The top three skills for a dialer include inbound calls, outbound calls and operations management. The most important skills for a student loan collector are student loan accounts, customer service, and delinquent accounts.

Dialer vs student loan collector overview

	Dialer	Student Loan Collector
Yearly salary	$36,839	$35,477
Hourly rate	$17.71	$17.06
Growth rate	-8%	-8%
Number of jobs	1,572	25,976
Job satisfaction	-	-
Most common degree	High School Diploma, 33%	Bachelor's Degree, 42%
Average age	46	46
Years of experience	12	12

Dialer vs student loan collector salary

Dialers and student loan collectors have different pay scales, as shown below.

	Dialer	Student Loan Collector
Average salary	$36,839	$35,477
Salary range	Between $25,000 And $53,000	Between $26,000 And $47,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between dialer and student loan collector education

There are a few differences between a dialer and a student loan collector in terms of educational background:

	Dialer	Student Loan Collector
Most common degree	High School Diploma, 33%	Bachelor's Degree, 42%
Most common major	Business	Business
Most common college	-	-

Dialer vs student loan collector demographics

Here are the differences between dialers' and student loan collectors' demographics:

	Dialer	Student Loan Collector
Average age	46	46
Gender ratio	Male, 42.7% Female, 57.3%	Male, 41.2% Female, 58.8%
Race ratio	Black or African American, 10.8% Unknown, 4.1% Hispanic or Latino, 22.9% Asian, 3.7% White, 58.1% American Indian and Alaska Native, 0.5%	Black or African American, 11.8% Unknown, 4.0% Hispanic or Latino, 18.4% Asian, 3.6% White, 61.7% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between dialer and student loan collector duties and responsibilities

Dialer example responsibilities.

Protect A/R assets by managing a portfolio of accounts to maximize gainful sales and reduce debt losses.
Train and knowledgeable on HIPPA privacy laws.
Maintain FDCPA compliance with all dialer operations and dialing programs.
Work closely with application development teams and vendors to tune and troubleshoot applications.
Redesign IVR flow to increase accuracy of inbound flow and reduce customer wait time.
Partner with the legal department to ensure compliance with Exeter's policies as well as FDCPA regulations.

Student loan collector example responsibilities.

Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
Provide effective and timely resolution whilst strictly adhering to the FDCPA regulations and policies.
Supervise a group of 12 collectors and ensuring that FDCPA rules and regulations are followed.
Maintain existing customer base by building strong relationships that includes contract negotiation and customer issue resolution.
Research patient account information and make contact with insurance carriers to determine patient eligibility for Medicare benefits.
Secure modification documents including HAMP and bank require documents.

Dialer vs student loan collector skills

Common dialer skills

Inbound Calls, 14%
Outbound Calls, 14%
Operations Management, 9%
IVR, 9%
FDCPA, 6%
Debt Repayment, 5%

Common student loan collector skills

Student Loan Accounts, 16%
Customer Service, 9%
Delinquent Accounts, 7%
FDCPA, 5%
State Laws, 4%
Payment Arrangements, 4%