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The differences between directors of economic development and directors, customer relations can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a director of economic development and a director, customer relations. Additionally, a director, customer relations has an average salary of $134,672, which is higher than the $107,578 average annual salary of a director of economic development.
The top three skills for a director of economic development include business development, project management and real estate. The most important skills for a director, customer relations are customer relations, leveraged, and government relations.
| Director Of Economic Development | Director, Customer Relations | |
| Yearly salary | $107,578 | $134,672 |
| Hourly rate | $51.72 | $64.75 |
| Growth rate | 8% | 8% |
| Number of jobs | 55,938 | 26,470 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 65% |
| Average age | 42 | 42 |
| Years of experience | 4 | 4 |
An economic development director develops and spearheads the implementation of economic development programs in a city. They usually work for the city government, although there are some who work for private companies. It is their responsibility to perform market research and analysis, developing strategies to help the city in building positive relationships with businesses and potential economic partners. Moreover, as an economic development director, they are also responsible for managing and directing staff, encouraging them to reach project goals while implementing policies and standards.
Director of Customer Relations is responsible for leading the design and improvement of an organization's overall customer service experience. Their duties include developing customer service budget, driving customer service process improvements, implementing customer service agents, managing email and telephony customer service routing, and creating training programs for customer service staff. They are responsible for improving customer service performance metrics, overseeing key change management projects, and establishing a customer service roadmap. The Director of customer relations also helps in developing recruitment initiatives to attract top talents.
Directors of economic development and directors, customer relations have different pay scales, as shown below.
| Director Of Economic Development | Director, Customer Relations | |
| Average salary | $107,578 | $134,672 |
| Salary range | Between $64,000 And $180,000 | Between $91,000 And $197,000 |
| Highest paying City | Boston, MA | Carson City, NV |
| Highest paying state | Massachusetts | Nevada |
| Best paying company | AstraZeneca | California Resources |
| Best paying industry | Health Care | Manufacturing |
There are a few differences between a director of economic development and a director, customer relations in terms of educational background:
| Director Of Economic Development | Director, Customer Relations | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between directors of economic development' and directors, customer relations' demographics:
| Director Of Economic Development | Director, Customer Relations | |
| Average age | 42 | 42 |
| Gender ratio | Male, 64.1% Female, 35.9% | Male, 46.1% Female, 53.9% |
| Race ratio | Black or African American, 6.0% Unknown, 4.7% Hispanic or Latino, 9.1% Asian, 5.1% White, 74.7% American Indian and Alaska Native, 0.4% | Black or African American, 6.0% Unknown, 4.7% Hispanic or Latino, 9.1% Asian, 5.1% White, 74.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 16% | 16% |