Dispatcher jobs in Clarksdale, MS

As infrastructure critical to the region's growth and prosperity, BNA is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. According to a recent State of Tennessee study, in 2019 alone, BNA generated more than $9.9 billion in total economic impact. BNA supported more than 76,000 jobs in the region and produced more than $443 million in state, local and federal taxes. BNA receives no local tax dollars. For more information, visit flynashville.com. Follow us on Facebook: @NashvilleInternationalAirport, Twitter: @Fly_Nashville and Instagram: @FlyNashville. Learn about New Horizon, our second renovation and construction program for the airport, at BNANewHorizon.com. Hiring Process: Apply online Skills Test Interview(s) Offer Ten (10) year background check, including criminal history check, credit check, motor vehicle check, pre-employment drug screen and breath alcohol test Onboarding Benefits: Deferred compensation plans Educational Assistance Health, Dental, Vision, Life, Disability Insurance Health Screenings Paid Holidays Annual/Bereavement/Military Leave Accepting Applications until filled. Starting Salary: Trainee Pay: $49,559 PSD-1: Pay increase to $51,032, after successful completion of training program and 6-month probationary period. Shift: One of the shifts below will be assigned based on availability at the time of hire. Shift bids occur once a year based on seniority. A Shift: 6 a.m. - 2 p.m. B Shift: 2 p.m. - 10 p.m. C Shift: 10 p.m. - 6 a.m. Employee will be required to successfully complete the Tennessee Bureau of Investigation (TBI) course for National Crime Information Center (NCIC), Tennessee Crime Information Center (TCIC) and Tennessee Information Enforcement System (TIES) Basic Certification and State approved Basic Telecommunicators course within six months of employment. The Metropolitan Nashville Airport Authority's (MNAA) selection process can be lengthy, based on the position, and as such a candidate may anticipate this process to last up to three (3) months. Every application is reviewed in its entirety. An applicant whose qualifications best meet the needs of MNAA will be contacted to participate in the interview process. Candidates will be placed on an eligibility list according to their performance in the departmental interview. Once this list is established, a member of the Human Resources Department will contact the candidate selected for the position and all other candidates selected for the interview process will be notified either by telephone or electronically. Candidates not selected for hire may reapply as positions become available. If a candidate is extended an employment offer and eliminated due to a disqualifying factor identified during the background investigation, he or she may not reapply until all requirements are successfully met to complete the investigation. Employment with MNAA is contingent upon the ability to be granted a security badge as mandated by the Transportation Security Administration (TSA). An investigation of all statements contained in the application for employment will be conducted, to include at a minimum; personal and business references; employment history for the last ten (10) years; education/technical training; and military service. If a conditional offer of employment is extended, hiring may be contingent upon successful completion of job-related testing, a complete medical examination to include a drug screen, breath alcohol test, vision examination and audiogram, a criminal background investigation, and a motor vehicle record check. For Public Safety sworn positions and for Public Safety Dispatchers, a psychological examination is also required. Job Summary: The Public Safety Dispatcher is responsible for performing dispatch functions for Airport Police and Fire, airport surveillance, monitoring access control systems, receiving calls, querying criminal databases, and conducting day to day administrative tasks in the Nashville International Airport's 24-hour Airport Communications Center. Essential Job Duties: Monitors all radio traffic. Uses electronic equipment including the National Crime Information Center (NCIC) and Metro Automated Records Management System (ARMS) to determine vehicle registration, criminal history, warrants, stolen property, gun files, and emergency notifications. Dispatches personnel to investigate complaints, security infractions, and reported emergency and medical situations. Obtains complete, accurate, and appropriate information from calling party regarding emergency and non-emergency situations, and uses this information to write call summaries. Assists with on-the-job-training for new employees. Monitors fire alarm panel, security infractions, severe weather, fuel issues access control system, and other emergency and non-emergency systems. Evaluates and properly classifies initial calls/requests for assistance, and notifies all pertinent personnel as needed. Maintains communication throughout emergency situations, including with field units and callers, local emergency and law enforcement departments, airport personnel, and Air Traffic Control (ATC) tower. Gives assignments and directions to staff and emergency personnel following established procedures. Dispatches Aircraft Rescue and Firefighting (ARFF) emergency units to an accident scene or aircraft emergencies and saves video footage as required. Uses the Closed Circuit Television (CCTV) system, Public Address (PA) system, Telecommunications Device for the Deaf (TDD) system, and instant replay recording devices. Maintains a daily log of all incidents, via Computer-Aided Dispatch (CAD) software. Keeps abreast to changes in policy, methods, operations, and equipment needs to meet departmental needs. Disseminates information via the Automated Emergency Notification System to appropriate notification groups. Activates the emergency recall plan when required. Disseminates severe weather forecast information to airport tenants. Informs appropriate personnel of reported or observed airport/airfield maintenance problems and conditions. Summaries information for broadcasting. Utilizes the badging system as necessary and after normal business hours. Supports MNAA's commitment to its culture and values, including Respect, Integrity, Service, and Excellence (RISE). Maintains regular and on-time attendance. Follows all safety regulations. Performs other duties as assigned. Knowledge, Skills, Abilities and Other Characteristics: U.S. Citizen: Must be a U.S. Citizen to operate NCIC software. Managing Workload: Skill in organizing and prioritizing work, handling multiple responsibilities, and meeting deadlines. Receiving Directions: Skill in receiving and following written and oral directions. Record Management: Skill in maintaining complex and confidential files, records, and official documents. Facilities Access Control System: Skill in using a facilities access control system. Computer Use: Skill in using a personal computer, the internet, and other software to perform job-related functions. Public Relations: Skill in communicating and managing relationships with the general public. Stress Tolerance: Skill in accepting criticism and dealing calmly and effectively with high stress situations. Map Reading: Skill in reading and interpreting maps. Independence: Guides oneself with little or no supervision, makes independent decisions, and depends on oneself to get things done. Clear Criminal History: Has a clear motor vehicle record, and clear criminal history with no felony, driving under the influence, or drug-related convictions. Criminal History Databases: Knowledge of laws concerning accessibility and distribution of criminal history information. Emergency Codes: Ability to learn emergency codes. Dispatching Skills: Ability to acquire emergency and non-emergency dispatching skills. Ability to obtain and maintain a Security Identification Display Area (SIDA) badge. Qualifications: Required: H.S. Diploma or G.E.D. U.S. Citizenship required to access NCIC Less than 2 years of public safety call taking, law enforcement, dispatching, or related experience. Preferred: Associate's Degree in a related field. 2-4 years of public safety administration / telecommunication working with confidential information or related experience. Typing speed 35-45 WPM.

Under the supervision of the Customer Solutions Center Manager the Interfacility/911 Dispatcher will be responsible for pre-dispatching vehicles for the next day. During this pre-assignment they will be responsible to ensure there are adequate resources to meet the call volume scheduled including a pre-determined overflow volume. The dispatcher will receive phone calls from out of state 911, hospital nursing floors, outpatient satellites, and private residences with request for transportation. Dispatchers will assign called to ambulance units based on level of care (BLS&ALS) efficiently and accurately. Dispatcher will at times need to re-arrange calls that are preassigned in case of vehicular breakdowns, traffic, and ASAP call requests. The dispatcher will be responsible for utilizing TraumaSoft to assign the trips to the vehicles based on the crew members scheduled and ensure that the vehicles have adequate time with the assigned calls to meet specified customers' needs and response standards. The Dispatcher while pre-dispatching for the next day may will be in close consultation with management to call in staff earlier for their next day shift and or additional staff for more shifts to ensure they can pre-dispatch the transports to the vehicles without inhibiting customer service and or required response performance standards. At times, the dispatcher will act as a call-taker/communicator. Role and Responsibilities HS Graduate One year experience as a BMT Communicator or equivalent. Ability to work 12 hour shifts in length (at minimum) in a 24-hour environment - schedule is four days on and four days off Maintain prompt and regular attendance and agree to mandatory holdovers when relief is not available (not to exceed 24 hours) Ability to prioritize decisions based upon multiple criteria and identifiable standards of policies and procedures. Ability to sit for a long period of time and view computer monitors for extended periods of time. Ability to work in a busy, high-stress environment and be able to think and react quickly and effectively to tense situations. Ability to operate telephone and other specialized computer communication equipment. Ability to speak clearly and concisely and communicate effectively / accurately Ability to follow written and oral instructions. Ability to recall details from numerous informational resources. Pass a pre-employment drug and background screen EMT experience preferred but not required Qualifications and Education Requirements Preferred Skills Excellent Customer Service Knowledge of medical terminology Ability to remain calm under pressure Previous EMS experience, EMT or higher a plus

THIS POSTING IS FOR EXPERIENCED PUBLIC SAFETY DISPATCHERS ONLY Receives emergency and non-emergency calls and dispatches services in response to the calls. (PSD personnel are probationary and are closely supervised during the first 18 months of employment.) The list of essential functions is not exhaustive and may be supplemented as necessary. Other duties may be assigned. Regular and predictable attendance and punctuality are essential functions of this position. Receives calls for emergency or non-emergency services by telephone or radio; determines the nature and seriousness of the situation and obtains the necessary information by questioning the caller; dispatches the appropriate service to the scene (fire units, police units, wrecker, ambulance, utility company personnel, Red Cross personnel, etc.). Transmits request to the field units giving the location and nature of the call to the appropriate unit within the area or to the nearest available unit, as determined by priorities. Provides additional information to field units dispatched to answer calls; monitors field unit radio reports and requests for information or assistance from field units responding to calls. Maintains a computer log of field unit locations at all times, updating continually. Maintains records/logs of all messages received and/or transmitted by first taking manual notes and then entering the message into the computer for permanent record. Maintains records of any services or streets that are out of service, reporting to correct department. Assists in maintaining current lists of hospitals, medical services, apartment dwellings, shopping centers, and streets in the City. Receives and enters into the computer the clock in/out time for field units. Keeps track of police units working off-duty employment. Takes requests for, retrieves from the computer, and transmits to appropriate field unit, information from the ACIC/NCIC system. Receives and transmits messages to other state public safety agencies via radio or telephone. Tests and monitors communication systems such as telephone, radios, paging systems, national alert warning system, NAWAS weather line, generators, and maintains related records as directed to ensure proper working order. Responds to and assists with EOC or incident command during field operations or emergency conditions. Receives and provides information regarding City services after regular business hours, notifying employees scheduled to be on call of situations requiring a response. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MUST HAVE ONE (1) YEAR EXPERIENCE AS A PUBLIC SAFETY DISPATCHER Must be able to work a variable five (5) day shift that may include nights, weekends, or holidays. Must be at least 18 years of age and have some computer experience and experience in multi-tasking work environment. Must pass a Public Safety Dispatcher Test. A Class D driver's license and good driving record are required and must be maintained throughout employment.The complexity, guidelines, supervisory controls, and supervision responsibilities described below are representative of this position. SUPERVISORY CONTROLS: The work is closely controlled, either by a supervisor or by the structured nature of the work. For both one-of a kind and repetitive tasks the supervisor makes specific assignments that are accompanied by clear, detailed, and specific instructions. The worker consults with the supervisor as needed on all matters not specifically covered in the original instructions or guidelines. The supervisor reviews most work. SUPERVISORY RESPONSIBILITY: None. COMPLEXITY: The work includes various duties involving different and unrelated processes and methods; the decision regarding what needs to be done depends upon the analysis of the subject, phase, or issues involved in each assignment, and the chosen course of action may have to be selected from many alternatives; the work involves conditions and elements that must be identified and analyzed to discern interrelationships. GUIDELINES: A number of specific guidelines are available; judgment is used in locating and selecting the most appropriate guidelines; minor deviations can be made in specific cases; significant deviations are referred to the supervisor. The employee rarely makes any decisions that affect persons or situations beyond the scope of his/her job.

Duties: Receive complaints and requests for service record information; evaluate work orders and determine proper routing: update complete word orders; perform dispatching duties for work crews; dispatch calls in a timely manner; confer with supervisor, managers and lead workers as necessary regarding the status of work order request. Maintain contact with work crews on assignment; maintain status and location of work crews; maintain daily log of field calls and work crews dispatched. Perform a variety of clerical and typing work; screen telephone calls; take messages for assignment department personnel. Maintain a variety of automated and manual logs, records and files related to dispatching and customer service activities. Data entry and good customer service skill a plus, Shift may rotate. Qualifications: Two years of responsible secretarial and clerical experience, preferably involving some dispatching experience. PRIOR TO EMPLOYMENT, APPLICANT RECOMMENDED FOR EMPLOYMENT SHALL BE REQUIRED TO SUCCESSFULLY PASS A URINALYSIS AND/OR BLOOD TEST TO SCREEN FOR ALCOHOL AND/OR DRUG ABUSE. "EQUAL OPPORTUNITY EMPLOYER" Duties: This classification is equivalent to a Telecommunicator working in a Police 911 call center. This is shift work. Receiving emergency service calls from the public; requesting police or other emergency services; determining nature, location and priority of emergency; entering appropriate information in computer and forwarding calls to be dispatched. Answering non-emergency calls for assistance and referring to appropriate department or agency; using telecommunications system to coordinate emergency calls and relaying information and assistance involving other law enforcement agencies; updating and retrieving information from NCIC relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information; Receiving, processing, and transmitting information by teletype to federal, state and local government agencies, as well as, dispatching information to law enforcement personnel. High School Diploma or Equivalent to completion of the twelfth grade. Some experience in dealing with and communicating with the public is required. Position : 10040483 Code : 373-2 Type : INTERNAL & EXTERNAL Location : PUBLIC SAFETY COMMUNICATIONS Grade : RANGE 19 Group : POLICE Job Class : PUBLIC SAFETY DISPATCHER Posting Start : 04/01/2025 Posting End : 12/31/9999 Details : CITY WEBSITE MAXIMUM HOURLY RATE: $16.25

Responsibilities We are seeking a highly organized and motivated Dispatcher to join our team The Dispatcher will play a crucial role in coordinating delivery routes, managing drivers, and ensuring that all packages are delivered on time As a Dispatcher, you will be responsible for coordinating and scheduling delivery routes for drivers, monitoring driver performance, and providing real-time support You will communicate with drivers to address any issues or changes in schedules, track delivery progress, and ensure timely completion of routes Maintaining accurate records of deliveries and driver activities is essential, as well as ensuring all vehicles are in good condition before and after dispatch You will also set up everything for the next dispatch day, track safety processes, and conduct multiple safety inspections throughout the day, adhering to our strict safety policies Collaboration with the management team to optimize delivery operations and assisting in resolving any delivery-related issues or customer inquiries will also be part of your responsibilities Coordinate and schedule delivery routes for drivers Monitor driver performance and provide real-time support Communicate with drivers to address any issues or changes in schedules Track delivery progress and ensure timely completion of routes Maintain accurate records of deliveries and driver activities Ensure all vehicles are in good condition before and after dispatch Set up everything for the next dispatch day Track safety processes and conduct multiple safety inspections throughout the day, adhering to our strict safety policies Collaborate with the management team to optimize delivery operations Assist in resolving any delivery-related issues or customer inquiries Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Service Dispatcher - Toyota Dealership Toyota of Murfreesboro is seeking a highly organized, fast-paced Service Dispatcher to join our growing service department. This role is critical to ensuring an efficient workflow between advisors, technicians, and management-helping us deliver the exceptional Toyota service experience our customers expect. Position: Service Dispatcher Department: Service Location: Toyota of Murfreesboro - 3434 Bill Smith Dr., Murfreesboro, TN Status: Full-Time Reports To: Mike Thomas, Hiring Manager / Service Management Key Responsibilities • Assign repair orders to technicians based on skill level, productivity, and workload • Maintain an accurate and efficient dispatching flow throughout the day • Monitor the shop schedule and adjust assignments to maximize efficiency • Communicate with service advisors regarding job status, delays, and completions • Prioritize work for customer-pay, internal, and warranty repairs • Track technician time, flag hours, and job progress • Coordinate with the parts department to ensure timely delivery of needed components • Help maintain a safe, clean, and organized shop environment • Support team members with problem solving and workflow issues Qualifications • Toyota experience preferred • Prior dispatching experience in an automotive shop preferred • Strong multitasking and time-management skills • Excellent communication and problem-solving abilities • Ability to thrive in a fast-paced, high-volume service environment • Understanding of repair order flow and technician skill sets • Experience with dealership DMS systems (Reynolds, CDK, etc.) preferred What We Offer • Competitive pay based on experience • Health, dental, and vision benefits • 401(k) with company match • Paid time off • Ongoing training and career growth opportunities with Toyota • Professional, team-focused work environment How to Apply Please send your resume and contact information to the attention of: Mike Thomas - Hiring Manager Toyota of Murfreesboro 3434 Bill Smith Dr., Murfreesboro, TN Phone: ************ Website: ToyotaOfMurfreesboro.com

We are hiring for a full-time Dispatch Supervisor to join the Transportation department at Second Harvest Food Bank of Middle Tennessee. Who we are: For nearly 50 years, Second Harvest Food Bank of Middle Tennessee has dedicated itself to nourishing and empowering their neighbors so they can thrive. As a 501(c)(3) nonprofit, Second Harvest implements sustainable solutions to food insecurity through a strategically selected network of more than 600 partners across 46 counties in Middle and West Tennessee. Our partners include food pantries, congregate meal sites, shelters, childcare facilities, senior centers, group homes, and youth enrichment programs. For more information about Second Harvest Food Bank of Middle Tennessee, its mission, and programs, please visit secondharvestmidtn.org. What you'll do: The Dispatch Supervisor is responsible for ensuring that transportation operates smoothly and efficiently. The Dispatch Supervisor oversees tasks that range from coordinating delivery schedules to managing driver pick up routes and ensuring compliance of various safety and DOT regulations. The Dispatch Supervisor must be detail-oriented with strong management skills, excellent communication skills, and have a depth of experience in the transportation industry. A successful Dispatch Supervisor is extremely organized, enjoys working in a fast-paced, dynamic communicative environment, and is a team player. This position supports and fosters our deep commitment to diversity and inclusion, which is the foundation for creating a culture of belonging for all personnel. Key Responsibilities: Collaborates with food sourcing, warehouse, donors when directing drivers to ensure effective execution of grocery rescue and donation pick-ups to maximize food resources for the organization. Utilizing transportation software and scheduling for optimization and ongoing improvement for routing. Collaborates with community impact team, agency partners and operations team when directing drivers throughout the delivery process. Collaborates with inventory control, volunteer engagement, Project Preserve and others to facilitate effective and efficient inventory transfers and shuttles between food bank sites. Ensures adherence to and execution of established food bank safety policies and procedures, OSHA, Fleet Safety DOT Program, ensuring the number one priority is safety when operating any equipment at SHFB. Establishes and executes independently incident management process as required by transportation group (i.e. intendent reporting, towing, HAZMAT response, etc.). Conducts ride-a-longs with all drivers, coaching on efficiencies and safety compliance. Collaborates with Director of Transportation on findings. Collaborates with the Fleet Maintenance Coordinator and Transportation Specialist to achieve DOT maintenance and document compliance on all equipment at SHFB. Partners with transportation specialist and others within the organization to effectively gather and report transportation related performance and cost data Manages departmental KPIs to ensure on-time delivery and performance goals are met. Communicates insights and opportunities to Director of Transportation. Partners with Fleet Maintenance Coordinator and strategic maintenance suppliers on Second Harvest's commercial equipment and passengers' vehicles. May be asked to shuttle equipment to vendor or driver if applicable. Trains drivers to ensure food safety compliance. Other duties as assigned. SUPERVISORY RESPONSIBILITIES: Yes, directly supervises a team of non-CDL, CDL-C/B and transportation coordinator and support staff. Reports to: Director, Transportation When & Where: SCHEDULE Monday - Friday, 4:00 am - 1:00 pm. Occasional evenings and/ or weekends may be required for meetings or special events. Occasional duties may be necessary to respond to issues, outside of normal working hours (e.g., disaster response, community events, etc). TRAVEL Occasional daytime travel needed, up to 50% of work week within the local service area. Current CDL-A driver's license with copy of current auto insurance and acceptable Motor Vehicle Record (MVR) results needed. Essential business/first responder: As a social services organization, we strive to be available for our clients, donors, and fellow staff members to work toward our mission to provide food to people facing hunger and work to advance hunger solutions. WorkFlex may be considered as a benefit to eligible positions. In instances of a federal, state or locally declared emergency, Second Harvest is typically considered an essential business service and emergency responder. All employees may have to perform regular or emergent duties on-site. Employee safety will be balanced with business and community necessity. Some positions are more likely to be required on-site than others. This position is considered part of the essential crew and is required to be on-site or off-site performing essential duties. Therefore, this position is not eligible for Remote or telecommuting portion of WorkFlex. Is this you? Education: Bachelor's degree in Business, Supply Chain, Logistics, or related field preferred. Experience: 3+ years of related experience and/or training preferred. Skills & Capabilities: Licensed Class A CDL required. A minimum of 3 years' experience as Class A CDL Driver. A minimum of 3 years' experience in logistics, supply chain, business, or related field. 5+ years of related experience and/ or management training required. Experience with GPS tracking and Trimble routing software preferred. What Second Harvest has to offer: Work with a purpose: As one of Middle Tennessee's largest nonprofits, our local hunger relief work is uniquely rewarding, hands on and solutions oriented. Our mission is to nourish and empower people so they can thrive. A career with Second Harvest ensures that you not only earn a paycheck but also help your local community through meaningful work. Award winning workplace: We are a best-in-class workplace because we are passionate and people focused, so that our community can count on us for our critical work. We are among The Tennessean's Top Workplaces based solely on employee feedback. Compensation & Benefits: Second Harvest is proud to offer rich and affordable total compensation packages. Total compensation for full-time employment includes many benefits, in addition to base pay. The paid days off policies include 34+ accrued time off. Benefits offered include medical, dental and vision (employee-only coverage paid 100% by employer). Additional available benefits include a 403(b)-retirement plan (up to 3% match, 5% base), disability insurance (short and long-term), life insurance as well as pet insurance. Equal Employment Opportunity: Second Harvest Food Bank of Middle Tennessee provides equal employment opportunity to all applicants and employees based on merit, qualifications, and abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other legally protected status. We believe that inclusion and belonging strengthen our team, drive innovation, and enhance our ability to serve our community. Think this sounds like a role and workplace where you would thrive? Apply now! You can express interest in joining our team, in any of the following ways: Online: employment application on our website: secondharvestmidtn.org/job-opportunities. Resume and cover letter can be uploaded with applications on the website as well. In person: applications can be completed by visiting us on-site at any of our distribution centers, locations can be found on our website: secondharvestmidtn.org/contact. Thanks for your interest in working for Second Harvest Food Bank of Middle Tennessee - we love it here and think you will too!

Monitors continuously, the communications systems in the transportation office. Directs appropriate personnel to patient rooms, treatment areas, doctor's offices, and admissions areas based on predetermined schedule, telephone calls, or other requests for transportation assistance. Performs other duties as assigned. Job Responsibilities Handles all requests for Transportation. Performs transporter duties as necessary to fulfill hospital and department mission. Completes assigned goals. Education Minimum Required: Knowledge, skills and mental development equivalent to completion of 4 years of high school, or an acceptable equivalent combination of education and experience Preferred/Desired: HS diploma or GED. Special Skills Minimum Required: Ability to log, assign, and complete transport requests. Knowledge of transportation software. Excellent telephone etiquette.

Job Title:Campus Safety DispatcherDepartment:Campus SafetyJob Description: Rhodes College will be closed for Winter Break December 20, 2025-January 4, 2026. The Campus Safety Dispatcher is responsible for accomplishing the mission of the Campus Safety Department, to provide for both the security and safety of the Rhodes community. The Dispatcher's schedule will be Wednesday - Thursday from 6:45AM - 3PM, Friday from 12PM - 8PM, AND Saturday - Sunday from 2:45PM - 11PM. This position is 40 hours per week. Shift is subject to change based on the needs of the college. Job Qualifications: High School Diploma or GED required. One-year minimum in dispatching or comparable organizational experience (e.g. customer service representative, computer aided dispatching, administrative/office support) preferred. Proficiency with Microsoft Office required. Must be able to complete an administrative assessment consisting of keyboarding, proofreading, and Microsoft Excel. Excellent customer service utilizing strong analytical skills, excellent communication, interpersonal and administrative skills. Job Responsibilities include but may not be limited to: Administer the Campus Parking Program specifications; management of issuing parking decals, updating parking information and appeals. Assist with care and maintenance of department equipment and supplies. Complete required paperwork in compliance with the Campus Safety Operations Manual and College Handbook, including but not limited to: operations notes, data entry and computer aided dispatch. Maintain department records, reports, and files as required and confidentiality thereof. Dispatch clearly and accurately in emergency/crisis/routine response via 911 and radio when emergency situations arise, in accordance with College and departmental policy, Federal, State and local laws. Enhance professional growth and development through participation in educational programs, current literature, in-service meetings and workshops as assigned. Complete annually the Campus Security Authority (CSA) training. Maintain a constant alertness for signs or indications of unusual or abnormal conditions in the Campus Safety office and incoming alarms and calls. Operate a customer service driven Campus Safety front office. Sometimes under pressure with attention to detail, work with changing priorities, manage multiple phone lines, radio dispatching, monitor incoming door/gate/fire alarms, monitor camera system, while simultaneously and independently, exercise initiative and use discretion and priorities to ensure the safety of the Campus community. Other duties as assigned. Regular and punctual attendance is an essential function to perform the duties of this position. This position is classified as essential personnel, which may require attendance during inclement weather or other times at which the campus is closed. Work on a daily basis with student workers. Benefits Highlights: 403 (b) Retirement Medical, Dental, and Vision Insurance Vacation Time (11 days) Sick Time (12 days) Paid Holidays (21 days) Employee Assistance Program Long-Term & Short-Term Disability Life and AD&D Insurance Tuition Remission For a full list of our benefits and additional information, please navigate to our benefits site. Rhodes is an equal opportunity employer that offers an excellent benefits package and a great working environment. #HEJ

We are seeking a highly organized and customer-focused Service Dispatcher to coordinate and schedule field service operations. The Service Dispatcher acts as the central point of contact between customers, technicians, and internal departments to ensure timely and efficient service delivery. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. SPECIFIC FUNCTIONS: · Assign and schedule field service technicians based on availability, skillset, job priority, and location. · Track ongoing jobs and technician locations to ensure services are completed efficiently and on time. · Provide customers with appointment updates, ETA confirmations, and follow-up communications as needed. · Resolve scheduling conflicts, emergencies, or delays by adjusting dispatch plans and communicating effectively with all parties. · Coordinate with customer service, operations, and parts departments to ensure job readiness and completion. · Work with service managers for manpower coverage issues. · Monitor schedules and coordinates with customers and technicians. · Keeps the Customer Experience Representatives updated with technician availability. · Responds to inquiries promptly and accurately, demonstrating strong knowledge and quick decision-making skills. · Respond to technician questions in a timely manner. · Tracking technicians' time at calls, geographical locations, and efficiency. · In depth knowledge of the duties and skill levels of the technicians. · All other duties as assigned. COMPETENCIES: · Advanced Customer Service skills. · Excellent Communication Proficiency. · Organizational Skills. · Problem solving skills · Decision making adept · Teamwork Capacity. · Ability to multi-task · Geographical knowledge of service area. · Flexibility. · Time Management. · Attention to detail and meeting deadlines. · Good spelling and grammar with written and oral communication skills. · Excellent attendance. WORK ENVIRONMENT: This job operates in a positive and professional office environment. This role routinely uses standard office equipment with moderate noise. Working in a cubicle environment with others speaking with customers on the phone. ESSENTIAL FUNCTIONS: Physical ability to sit for long periods of time, walk, stand, squat, twist, climb stairs, talk, hear, use hands and fingers to operate a computer/telephone/keyboard, and be able to lift 25 lb. file boxes. Vision ability required by this job includes close vision due to computer work. Mental alertness, stamina and ability to focus on, retain and communicate numerous, detailed inputs, process high volumes of written work, data capture and reporting, factual analysis, summary presentation and making numerous on-the-fly critical judgements in a fast-paced environment with deadlines. The employee must be sober and alert and may not be on the job and be mentally or physically impaired, due to drug or alcohol used of any kind. OTHER MATTERS: · This position has no supervisory responsibilities. · This is a full-time position. Days and hours of work are Monday through Friday 7am to 5pm with potential Saturday & Sunday work. · No travel is expected for this position. · Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibility and activities may change at any time with or without notice. REQUIRED EDUCATION/EXPERIENCE: · High school diploma of GED. · Geographical knowledge of our many service locations or excellent map reading. · Customer service and computer experience. · Knowledge of HVAC, Plumbing and Electric Industry a plus. · Service Titan knowledge · Prior Experience in Dispatching

Job DescriptionSalary: Depending on Experience As the Dispatch Coordinator you will assist with scheduling a team to the customers location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and stive to assist others in their time of need you could thrive in this environment! Key Responsibilities Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team Review and maintain the scheduling software so that appropriate teams are routed accordingly Perform detailed and accurate data entry Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications Collaborate and assist with other departments, as needed Position Requirements High school diploma/GED (preferred) At least 2 years of customer service and/or office-related experience Prior dispatch experience preferred Ability to multitask and to remain detail orientated Knowledge of local geographical area is preferred Must be knowledgeable in relevant computer applications Skills/Physical Demands/Competencies This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary.

Join the great City of Sherwood in a rewarding career as a Public Safety Dispatcher!! PSD's are responsible for performing data entry/retrieval tasks simultaneously while gathering and transmitting information from officers and citizens pertinent to dispatching and monitoring emergency personnel. The Public Safety Dispatcher performs analytical, administrative, and technical duties within the scope of the communications center. Answer emergency (9-1-1) and non-emergency lines and obtaining necessary details for processing incoming calls for service: including caller information, confirming location, and making independent determination of appropriate action. The ability to use judgment and decision-making skills to evaluate situations, establish priorities, and resolve matters. Must be skilled to think quickly and under stressful situations. Have the capability to actively listen and communicate effectively through clear speech and hearing. The ability to follow instructions, write clearly and spell correctly. The ability to establish priorities and pass on information as needed. Clearly transmitting pertinent information to police, fire, and ambulance personnel. Multi-tasking and processing information quickly. Operate and monitor radio channels, computer aided display (CAD) and other related communications equipment while efficiently gathering, prioritizing, and documenting. Summarize information received by citizens, officers, fire, and ambulance services while exhibiting excellent customer service skills. Maintaining, preparing, and distributing reports generated by CAD. Recording street closures, flooding, disabled traffic lights and all other instances of necessary information. Monitors weather conditions, National Weather Service phone line and operates tornado sirens. Data entry to multiple programs including CAD, ACIC/NCIC and Text 911. Maintains dispatch documents and records; prepares case reports. Perform other duties as assigned and/or required. Qualifications High school or GED; Must be at least 18 years of age. Specialized on the job education in a specific skill area, e.g., data processing, clerical/administrative, etc., plus 2 years related experience and/or training, or equivalent combination of education and experience. Must be available to work all shifts, weekends and/or holidays. No visible tattoos on duty. No felony convictions. Ability to maintain accurate records, type and enter data correctly. Ability to effectively communicate on a one-on-one basis with others. Ability to maintain effective and harmonious working relationships with other employees, department officials and the public. Ability to report to work each scheduled day, and on time. To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. In addition, communicate with the public by phone both verbally and in writing, maintaining composure in stressful situations. Working knowledge of computers and electronic data processing. Some skill in operation of communication switchboard, including computer-aided systems, copy machines, fax machines and radio. Special Requirements All positions with the City of Sherwood are subject to a pre-employment background check. Some positions are subject to pre-employment and random drug screening. All positions are subject to reasonable suspicion drug screening. Miscellaneous Information The City is committed to providing our employees with a competitive salary and benefit program. We offer our full-time employees a variety of benefit plans to meet their personal needs. The city contributes 6% into your 457(b) and matches up to 4%, totaling a possible 10% into your retirement. Health insurance is free to employee; excellent vacation and sick leave accruals; 12 paid holidays and a personal day! Free membership to our Rec Center for employee, and discount for family! For more specific information about the City of Sherwood's benefit program, contact the Office of Human Resources.

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: Type of Position:Staff - Clerical Workstudy Position: No Job Type:Temporary (Fixed Term) Work Shift: Sponsorship Available: No Institution Name: University of Arkansas at Little Rock The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation. Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. If you have a disability and need assistance with the hiring process please contact Human Resources at ************. For general application assistance or if you have questions about a job posting, please contact Human Resources at ************. Department:Dispatch Department's Website: Summary of Job Duties:The Extra Help/(HE) Public Safety Dispatcher is responsible for the central dispatch to department officers and central command. This position is governed by state and federal laws and agency/institution policy. Qualifications: Required Education and Experience The formal education equivalent of a high school diploma; One year of specialized training in communications or related field. Job Duties and Responsibilities Operate computer consoles, video monitoring equipment and other communication devices in the public safety department to receive requests for assistance; Identify the nature of the situation and dispatches public safety officers and/or other personnel as required; Receive calls from monitoring companies for fire, security and environmental alarm systems and notifies the proper authority; Maintain accurate records of calls and other communications transmissions by using the methods prescribed by the Public Safety Department; Prepare required reports, including incidents report. lost and found and any reports requested by Public Safety Officers; Operate the Arkansas Crime Information Computer terminal in accordance with state law, ACIC rules and UALR Public Safety procedures; Maintain contact with emergency services such as Little Rock Fire Department and MEMS ambulance with incidents arising on campus properties; Extract and relay important and lifesaving information to and from officers and victims to the appropriate emergency service; Answers a multi-line telephone system; Relay calls to the appropriate division/employee within the department. Also redirects calls not belonging to the Police Department to the appropriate University Department or individual; Answer a multi-line emergency phone system at the Police Department for all emergency phones on the UA Little Rock campus; Perform related responsibilities as required or assigned; Act as a link for coordinating the activities of field officers, security guards, student patrol and emergency responders from outside agencies. Knowledge, Abilities and Skills Knowledge of communication procedures and federal rules and regulations concerning dispatching equipment; Knowledge of communication equipment; Knowledge of emergency response procedures and practices; Ability to operate communication equipment; Ability to remain calm in emergencies and gather related information; Ability to communicate effectively orally and in writing; Ability to prepare reports of incidents and accidents; Ability to work a flexible shift which includes nights, weekends, and holidays. Additional Information: Salary Information: $11.00 an hour Required Documents to Apply: Resume Optional Documents: Special Instructions to Applicants: Recruitment Contact Information: Andrea Robinson Police Services Manager ************ All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements:Criminal Background Check, Sex Offender Registry, Substance Abuse Testing The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. Constant Physical Activity:Manipulate items with fingers, including keyboarding, Sitting, Talking Frequent Physical Activity:N/A Occasional Physical Activity:N/A Benefits Eligible:No

*88% to 92% of Gross *NO ESCROW *Self Dispatch Plan your own Loads *Major Fuel Discounts *HUGE Safety Bonuses *Trailer rental available *Plates Available *Plan your own Home time Self Dispatch Owner operators with VAN equipment in Mississippi (MS), Louisiana (LA), Tennessee (TN) Earn up to $8,000 weekly with 88% to 92% gross pay. Power-only options available. , weekly direct deposit, fuel program, and optional trailer rental. Apply now and drive with freedom. - Valid CDL-A license - Minimum 2 years of experience - 2005 or newer tractor - Must not be leased to another carrier - Must be eligible to operate under our MC - No DUI Careless Wreckless Driving - No SAP - 15+ over Speeding

Employment Status: Full time (29-40 Hrs) Type of Employment: Staff # of openings: 1 Proposed Salary Range: $38,604.00 Closing: 3/19/26 Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify. The Call Center Specialist is responsible for providing emergency assistance and response through the use of communications equipment. This position is governed by state and federal laws and agency/institution policy. Duties & Responsibilities: This posting is open for continued recruitment of individuals seeking employment for the position of Call Center Specialist with the University Police Department. This pool position allows applicants to be considered for every Call Center Specialist position that becomes available. * Frequent contact with department personnel, university officials, and local law enforcement agencies. Operates computer consoles, video monitoring equipment and other communication devices in the public safety department to receive requests for assistance; identifies the nature of the situation and dispatches public safety officers and/or other personnel as required * Receives 911 emergency calls and monitors fire and security alarm systems, determines the type and severity of the emergency and alerts the proper authority * Maintains accurate records of calls and other communication transmissions and enters the information into a computer for preparation of written transcripts and reports * Coordinates the activities of field officers with superior officers and local law and fire authorities and develops positive communication links for active participation during possible disasters and emergencies * Assists public safety officers in the preparation of reports; prepares incident reports; submits crime statistics to the National Crime Information Center and other organizations as required * Performs related responsibilities as required or assigned * Maintain appropriate paperwork relevant to incident numbers, ACIC entries, and radio logs * Maintain a professional attitude toward both the public and staff at all times. Dispatchers will be helpful and display a positive attitude toward all persons contacted * Use codes appropriately and effectively to minimize radio talk time * Ability to manage work load effectively to efficiently keep with the university and the police departments mission statements * Executes direction and plans from superiors. Works effectively with superiors, peers, and profits from constructive criticism * Provides full-time dispatch duties consisting of (1) transmitting and receiving telecommunications via radio to/from officers. (2) logging activities and emergency notes on computerized log and emailing log to various university officials * Operate the ACIC terminal to run driver and vehicle licenses, names, and/or other information as requested by officers or parking services. Operating the ACIC (Arkansas Crime Information Center) requires being certified by the State of Arkansas and is held legally accountable for information that is requested and distributed. Dispatcher also acknowledges terminal messages to "A-StateJ" or "GLAW" in a timely manner * Dispatcher is responsible for dispatching emergency personnel (fire department, ambulance, etc.) * Monitor and respond to two alarm systems * General campus and fowler center as well as monitoring two separate emergency phones, speaking to individuals who have activated an emergency phone located on campus or in the elevators. * Answer the phone, taking messages, transferring phone calls, and waiting on customers * Answer calls and requests for parking services for vehicle license information and to request officers to stand by with vehicle when towing vehicles and other requests * Able to reason through a problem and come to an acceptable conclusion in routine situations. Makes reasonable decisions based on information available. Dispatcher makes good decisions without assistance * Adheres to the chain-of-command and accepts his/her role in the organization * Passes on appropriate information to other officers and dispatchers on other shifts. Dispatcher is supportive and team oriented and communicates with all members of the department effectively and positively * Operational knowledge of, and ability to operate the Emergency Alert System, Phone recording system, and camera systems in a timely and efficient manner * Other duties as assigned Knowledge/Skills/Abilities: Knowledge of communications operating procedures and advanced first aid Ability to operate broadcasting and receiving equipment, advise others in emergency treatment procedures, keep routine records, and read maps General Days/Hours: Shift work including nights, weekends, and holidays Additional hours as requested and/or needed Regular and reliable attendance Other: Please note: all position postings close at 12:00 A.M. CST on the position closing date Minimum Qualifications: The formal education equivalent of a High School Diploma Other job related education and/or experience may be substituted for all or parts of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee E-Verify Participation Notice: ******************************************************************************************* E-Verify Right to Work: ***********************************************************************************************

911 Telecommunicator/ Emergency Call Taker Pafford EMS is accepting applications for entry level call takers at our state of the art, Hope, Arkansas 911 communications center. The 15 position communications center processes 911 and non-emergency requests for Emergency Medical Services from our coverage area which spans multiple states. The center provides dispatch and support services to the fleet of Pafford EMS ground and air ambulances on a 24 hour basis, 365 days per year. Applicants must be professional, mature, team oriented, and customer service driven. Pafford EMS will provide all necessary training for entry level applicants. This is truly an exciting job opportunity, where no two days are the same and the staff enjoys the ability to help others in their greatest time of need. Entry Level Position- paid training and certifications provided to applicants who meet the minimum requirements outlined in the job summary. Salary Range: $13.00 to $15.00 Hourly Reports to: Director of Communications Answer 9-1-1, emergency and non-emergency calls from the public, hospitals/ health care providers and from other public safety agencies. Monitor multiple computer screens, while efficiently gathering, prioritizing, and documenting caller information. Provide callers with the appropriate pre-arrival instructions in accordance with protocol and procedure and dispatch emergency medical (EMS) services to the caller. All Telecommunicators may be assigned to perform various duties for an entire shift on a rotating schedule, as necessary for the operation of the communications center. Operate Computer Aided Dispatch (CAD), two-way radio, and other sophisticated communications equipment systems. Perform related duties as assigned. Examples of Work Performed: Receive, prioritize, and often handle multiple, simultaneous emergency and administrative phone calls for assistance, such as but not limited to, car accidents, medical emergencies, hospital transfers, and requests for air medical evacuation. Process requests for emergency and non-emergency ambulance service, that often require referring to or memorizing detailed reference materials and standard operating procedures, including databases, maps, telephone listings, and other resources. Identify, through appropriate and timely questioning of the caller, the nature of the problem. Summarize the critical information for public safety first responders in the computer aided dispatch system using correct grammar, spelling, and punctuation, and refer and classify calls for assistance according to the level of response required, as outlined in the policy and procedure guidelines. Access and operate computer data bases and search websites as necessary. Provide administrative support to the corporate office, such as referring callers to the patient accounts department and administrative offices. Receive and transmit information effectively by radio and telephone. Receive requests by radio, phone, electronic format or fax from law enforcement, fire/medical personnel, and other public safety agencies to, access, enter, retrieve and disseminate information; prioritize and effectively relay information in proper format to requesting agency. Contact outside public service agencies as requested and relay information as required. Minimum Qualifications: Education: High school graduation or equivalent. Experience: Two years of work or volunteer experience, where public contact via telephone, computer use and data entry were part of the responsibilities; or a college degree can substitute for the two years of work experience. Desirable Qualifications: Work experience preferably in a customer service or public relations environment and the ability to speak and understand English for effective communication with callers. Ability to speak a foreign language is a bonus. An outgoing, positive personality and professional work ethic is essential. The desire and willingness to be part of a team. Candidates who receive contingent employment offers will be required to pass, prior to the start of training, a criminal background check, drug screening, nicotine screening, physical, and entry level competency exam. This position is a nicotine and drug free work environment. Due to the serious nature of this position Employees receive frequent nicotine, alcohol and drug tests. Supervisory/Managerial Responsibility & Work Environment: Supervisory/Managerial Responsibility: None. May assist with training other staff as delegated by the Shift Supervisor or director of communications. Work Environment: Incumbents function in a stressful environment and work eight and twelve hour shifts during nights, weekends and holidays. Telecommunicators can be required to work mandatory overtime. Decisions must be made quickly with little margin of error and consequences are usually seen immediately. Work involves operation of multiple computer terminals, requiring doing several things at once, without getting confused or forgetting an important piece of information. Constant attention to the workstation and its communications equipment limits mobility, except for work breaks. Telecommunicators must conduct themselves with a high degree of professionalism despite frequent contact with individuals who are distraught, angry and sometimes disrespectful. The content and nature of many calls is traumatic and disturbing. Work is carried out in a secured 9-1-1 emergency call center in a controlled, closely supervised, and highly structured work environment. Internal/External Relationships & Impact on Services/Operations: Internal/External Relationships: Daily contact with the public to respond to questions and requests for assistance; with field personnel to provide information; with other public safety agencies to exchange information and requests. Impact on Services/Operations: Duties impact on the Communication Center's ability to deal with both emergency and non-emergency situations in a timely and effective manner: Proper performance of duties results in the dispatch of the appropriate response unit for each situation; increased safety and efficiency of paramedics and other emergency responders due to being provided timely and accurate information; and the accurate maintenance of records and files. Improper performance of duties can result in a negative public image for the agency due to inefficiency in handling calls or poor public relations skills; decreased safety to emergency responders and the public due to the provision of inaccurate information, delays in response or in appropriate dispatch of response units. Consequences of errors range from a simple delay in service to loss of life. Knowledge, Skills and Abilities Required: Required at Entry: Ability to perform oriented tasks efficiently and accurately in a fast paced, high stress environment. Ability to listen, speak and write articulately clearly and interact with the public, a diverse workgroup, and emergency staff without confusion. Ability to identify basic risks and liability implications. Ability to refer common patient care issues to supervisory authority. Ability to gain an understanding of the current telecommunications organizational structure, policies, procedures, programs, practices, terminology and services. Ability to maintain files. Ability to accurately keyboard at 30 wpm with 80 percent accuracy. Ability to concentrate and evaluate information when handling angry, difficult, hysterical or uncooperative callers. Ability to effectively listen with communication equipment. Ability to work all shifts including holidays, weekends and mandatory overtime in order to handle the constant workload of the emergency communications center. Ability to communicate respectfully and effectively. Ability to participate in effective teamwork by being self motivated, accepting of assignments and by completing assignments within agreed upon deadlines. Ability to identify problems and collect, summarize and relay information. Ability to summarize key individual characteristics and enter the information into the database, (while using correct grammar, spelling and punctuation) for use by co-workers and pre-hospital care staff. Ability to demonstrate leadership qualities such as adaptability, flexibility, dependability, punctuality and accountability through quick, effective responses to change. Ability to effectively monitor own progress and reassess, change or adjust priorities. Ability to remain calm in stressful situations and assist other staff to appropriately handle stressful situations. Ability to demonstrate an ongoing commitment to customer service by paying attention to details while handling multiple calls in a high stress, fast paced environment. Required at Full Performance: Knowledge of the range of dispatch operations, procedures, regulations and systems such as telecommunications and CAD system equipment used to receive and transmit emergency and non-emergency information. Knowledge of the City, County, State Geography and maps. Knowledge of Emergency Telecommunicator (ETC) Procedures and Emergency Medical Dispatch Procedures in Accordance with NAEMD standards. Knowledge of the laws, policies, and procedures affecting the operation of the Communication Center and field operations. Ability to resolve the common challenges associated with handling calls for emergency services.Ability to listen and comprehend radio transmissions, articulate well, be professional, control the radio traffic and correctly broadcast detailed information as outlined in the policy and procedure guidelines. Ability to resolve common challenges associated with handling calls for emergency services.Ability to resolve common challenges associated with handling incoming calls and the administrative support work of the Pafford EMS Communications Center. Ability to demonstrate and assist in developing effective customer service for the Center and to work with other staff members in promoting effective customer service. If you have any questions please email ********************

Rhodes College will be closed for Winter Break December 20, 2025-January 4, 2026. The Campus Safety Dispatcher is responsible for accomplishing the mission of the Campus Safety Department, to provide for both the security and safety of the Rhodes community. The Dispatcher's schedule will be Wednesday - Thursday from 6:45AM - 3PM, Friday from 12PM - 8PM, AND Saturday - Sunday from 2:45PM - 11PM. This position is 40 hours per week. Shift is subject to change based on the needs of the college. Job Qualifications: * High School Diploma or GED required. * One-year minimum in dispatching or comparable organizational experience (e.g. customer service representative, computer aided dispatching, administrative/office support) preferred. * Proficiency with Microsoft Office required. Must be able to complete an administrative assessment consisting of keyboarding, proofreading, and Microsoft Excel. * Excellent customer service utilizing strong analytical skills, excellent communication, interpersonal and administrative skills. Job Responsibilities include but may not be limited to: * Administer the Campus Parking Program specifications; management of issuing parking decals, updating parking information and appeals. * Assist with care and maintenance of department equipment and supplies. * Complete required paperwork in compliance with the Campus Safety Operations Manual and College Handbook, including but not limited to: operations notes, data entry and computer aided dispatch. Maintain department records, reports, and files as required and confidentiality thereof. * Dispatch clearly and accurately in emergency/crisis/routine response via 911 and radio when emergency situations arise, in accordance with College and departmental policy, Federal, State and local laws. * Enhance professional growth and development through participation in educational programs, current literature, in-service meetings and workshops as assigned. Complete annually the Campus Security Authority (CSA) training. * Maintain a constant alertness for signs or indications of unusual or abnormal conditions in the Campus Safety office and incoming alarms and calls. * Operate a customer service driven Campus Safety front office. Sometimes under pressure with attention to detail, work with changing priorities, manage multiple phone lines, radio dispatching, monitor incoming door/gate/fire alarms, monitor camera system, while simultaneously and independently, exercise initiative and use discretion and priorities to ensure the safety of the Campus community. * Other duties as assigned. * Regular and punctual attendance is an essential function to perform the duties of this position. * This position is classified as essential personnel, which may require attendance during inclement weather or other times at which the campus is closed. * Work on a daily basis with student workers. Benefits Highlights: * 403 (b) Retirement * Medical, Dental, and Vision Insurance * Vacation Time (11 days) * Sick Time (12 days) * Paid Holidays (21 days) * Employee Assistance Program * Long-Term & Short-Term Disability * Life and AD&D Insurance * Tuition Remission For a full list of our benefits and additional information, please navigate to our benefits site. Rhodes is an equal opportunity employer that offers an excellent benefits package and a great working environment. #HEJ

We are currently looking for a daytime dispatcher at our corporate office. The successful candidate will manage our dispatch system, maintain customer relationships, and handle the supervision and management of our drivers. Previous transportation dispatching knowledge and an understanding of HOS and DOT regulations is highly preferred. This position is a twelve hour shift - which alternates three days on four days off and four days on and three days off the next week. Must possess efficient phone and computer skills, while being comfortable working in fast paced environment. Salary DOE. Benefits Include; Medical Coverage (includes prescription drug benefits) Dental Coverage Optical Coverage Health Spending Accounts (for health and dependent care expenses) Job Type: Full-time Language: Spanish (Preferred) Work authorization: United States (Preferred) Benefits offered: Paid time off Health insurance Dental insurance Other types of insurance Employee discounts Pay Frequency: Weekly Qualifications Experience: Transportation: 1 year (Preferred) Dispatch: 1 year (Preferred) Shifts: Morning (Required) Mid-Day (Required) Must possess efficient phone and computer skills, while being comfortable working in fast paced environment. Additional Information All your information will be kept confidential according to EEO guidelines.

Public Safety Dispatchers operate phone and radio communications equipment to provide 9-1-1 emergency services and non-emergency assistance for ten law enforcement, twenty fire and six ambulance services in Benton County. They are responsible for processing incoming calls, providing pre-arrival instructions to callers, and dispatching the appropriate responding agencies. Personnel work shifts that include working nights, weekends, holidays and are subject to change in order to meet the needs of the Communications Center and its operational needs. Regular, reliable attendance, managing multiple duties and responsibilities simultaneously, being a team player in a challenging, high-stress work environment, and getting along well with others are essential elements of this position. Other duties may be assigned. Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Individuals must be flexible to work weekends, holidays, and all shifts. Individuals must submit to and pass a drug screen and have no disqualifying criminal history. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or GED Ability to obtain ACIC (Arkansas Crime Information Center) Basic and Advanced Certifications within six (6) months of hire date. Ability to meet all NIMS (National Incident Management System) training requirements within six (6) months of employment. Ability to obtain Emergency Telecommunicator (ETC), Emergency Medical Dispatch (EMD), Emergency Fire Dispatch (EFD) certifications within six (6) months of hire. United States citizen; not less than 18 years of age; must not have felony convictions Driver license preferred; ability to travel to training is required. Must pass pre-employment job testing. Effectively communicate with others orally and in writing. Ability to perform duties in high stress and challenging environment. Must be proficient in the use of a computer, multi-line telephone and other related software programs. Must be able to effectively operate standard office equipment Position requires the ability to speak clearly and be understood on radio systems, as well as understand what is being said by others on the radio systems. While performing the duties of this position, the employee will be required to communicate clearly, both verbally and through active listening. The employee may need to stand, walk, sit, use their hands for typing and equipment operation, reach with hands and arms, and occasionally climb, balance, stoop, kneel, crouch, or crawl. The employee may also be required to lift and/or move items up to 25 pounds. Adequate vision and hearing are necessary to effectively operate computers, telephones, radios, and other office or communications equipment. Public Safety communications knowledge or experience is preferred, but not required.