Coordinator, Dispatch
Dispatcher job in Newton, NC
Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.
The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department.
Benefits you can count on:
Schedule: Sunday, Monday, Thursday and Friday 6:00pm-4:30am.
* Pay rate: $20.25 to $26.25 per hour.
* Class A CDL is preferred.
* Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
* Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.
* 401(k) Profit Sharing Plan after 90 days.
* Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!
What you'll do as a Dispatch Coordinator:
* Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports.
* Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers.
* Develop and update driver and helper dispatch schedule daily.
* Understand DOT hours of service and ensure driver compliance.
* Set up daily tractor/trailer assignment for drivers.
* Verify roadworthiness and keep maintenance records for tractors and trailers.
* Call customers to inform them of variances in delivery times.
* Expedite driver manifests and highlight keys.
* Provide timely reports to immediate supervisor as requested.
* Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers.
* Meet this position's physical demands.
* Other duties may be assigned.
Qualifications you'll bring as a Dispatch Coordinator Teammate:
* High School Diploma.
* Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers.
* Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs.
* Have 2 years in similar function (preferred).
* Map reading abilities.
* Understanding of distribution systems.
* Ability to communicate in various methods with different levels.
* Mathematical ability for maintaining schedules.
* Understanding of dispatch issues and procedures.
* This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.
Fit the following? We want you here!
* Safety-focused
* Reliable
* Adaptable
* Dedicated
Moving America forward - together.
We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
For our complete EEO and Pay Transparency statement, please visit ******************************************
Service Dispatcher
Dispatcher job in Belmont, NC
Job Description
Join Our Team as an HVAC Service Dispatcher!
Please, no calls. All candidates must apply online.
Our Service Dispatchers play a crucial role in managing technician schedules to ensure service calls are conducted efficiently and profitably. We believe our dispatchers are vital to our team's success, providing support that keeps operations running smoothly.
As a Service Dispatcher, you will handle service requests, assess prioritization needs, and accurately schedule work orders. Your attention to detail is essential as you review technician notes and job details, and maintain clear communication with managers, technicians, and customers. We have two 4/10 shifts available, Monday - Thursday 7:00 am to 6:00 pm, or Tuesday - Friday 7:00 am to 6:00 pm.
If you are proactive, quick-thinking, and adaptable to changes, while providing exceptional customer service with a positive attitude, we want to hear from you!
What are you waiting for? Apply now! Our hiring managers are excited to meet dedicated individuals ready to contribute to our HVAC success!
Horne is proud to offer:
Competitive Pay: $22.00 - $25.00 per hour based on experience, with opportunities for bonuses based on departmental profitability
Performance Bonus Opportunities
Year-Round Work Stability
2+ Weeks Accrued Paid Time Off in your first year
5 Paid Holidays and Your Birthday
Medical, Dental, Vision, Life, Hospital Indemnity & More
401(k) with 3% full match and partial match on 4-5%
Opportunities for Growth & Advancement
Ongoing Training & Development
Quarterly incentives for achieving goals
Fun Company Events and Team Building Activities
Why Work With Us?
Strong Team Culture: Join a supportive environment where your growth and well-being are prioritized.
Top-Notch Leadership: Our leaders focus on employee development and provide regular check-ins.
Additional Earning Potential: Competitive pay with opportunities for extra commissions and spiffs.
Company Events and Trips: We celebrate our team with quarterly events and annual parties, with past trips to Vegas, the Dominican Republic, and more!
Required Qualifications:
At least 2 years of coordinating or dispatching experience (working for an HVAC, plumbing, electrical, or related industry is a plus, but not required)
At least 1 year of call-center-based customer service experience
Excellent written and verbal communication
Excellent organization and multitasking skills
Ability to work consistently and successfully in a fast-paced environment
Ability to work independently
Experience with Service Titan is a plus, but not required
Transportation Dispatcher
Dispatcher job in York, SC
Job Description York School District One Transportation Services TRANSPORTATION DISPATCHER Qualifications:
High school diploma or equivalent
Minimum of one year of experience in an office setting preferred
Two years of experience in public or student transportation preferred
Experience as a route planner or dispatcher preferred
Effective oral and written communication skills
Basic computer skills (routing software knowledge preferred);
Such alternatives to the above qualifications as the board may find appropriate and acceptable
Reports To: Transportation Supervisor Job Goal To assist in communications within the transportation department (i.e., bus drivers, district personnel and the public). Performance Responsibilities The specific duties will include, but are not limited to, the following activities:
Work under the direction of the district transportation supervisor;
Accept bus trouble calls, coordinate replacement buses and drivers, advise bus shop personnel on the type of problem and location of the bus;
Advise building officials and parents of route changes, bus changes, late arrivals and departures;
Receive and respond to phone calls from parents or the public concerning transportation by providing information or referring calls to appropriate staff members;
As necessary, make copies of route descriptions for substitute drivers and help them review the route on a map;
Communicate with drivers via the transportation communication system regarding routes, emergencies and student problems;
Follow established protocol for contacting state, district and emergency personnel in the event of a bus accident or other emergency situation.
Specific Job Requirements Minimum requirements include, but are not limited to:
Ability to work effectively under pressure;
Ability to make independent decisions;
Ability to maintain accurate records;
Ability to maintain confidentiality;
Ability to operate communications systems including the district's two-way communication system;
Ability to schedule and coordinate activities;
Ability to communicate and work effectively with school district personnel and school bus shop personnel;
Ability to effectively work with and direct bus drivers;
Ability to maintain cooperative and effective communication with administrators, students, parents, public and other department employees;
Ability to read and interpret road maps;
Knowledge of student transportation rules and regulations;
Knowledge of district, state and federal regulations, policies and requirements pertaining to driver training and student safety.
Terms of Employment: 210 days per school year; salary and work year to be established by the Board Paid on administrative support scale group 2 Evaluation: Performance of this job will be evaluated in accordance with provisions of the Board's policy on Evaluation of Support Service Personnel.
Dispatcher
Dispatcher job in Gastonia, NC
Full-time Description
This position is responsible for routing and scheduling lubricant deliveries from designated Moove facilities. Development and implementation of delivery policies and procedures are the cornerstone of this position. Dispatcher is primarily responsible for monitoring delivery intervals and making appropriate adjustments thereto. In addition, this position serves as a quality control checkpoint with respect to the Inventory, Customer Service and Sales teams' accurate performance and adherence to policies and procedures. This position interfaces with Customer Service and Inside Sales with respect to route changes and scheduled deliveries in order to facilitate telemarketing to scheduled accounts or delivery areas.
Responsibilities:
Include but are not limited to the following. The Company reserves the right to add to, delete, change or modify the essential duties and responsibilities at any time. All work is to be completed with minimum supervision and in accordance with Company standards. Other duties may be assigned.
Prepares a daily delivery schedule utilizing the electronic routing system and ensures efficient deliveries by applying knowledge of customer schedules, peak delivery times and alternate routes.
Works with Operations/Branch Operations Managers/Customer Service and determines daily driver staffing needs to ensure timely deliveries; utilizes route optimization to ensure excellent customer service.
Applies knowledge of service area(s) to dispatch sufficient coverage and applies knowledge of delivery vehicle operation capacity to ensure delivery schedules are met.
Applies knowledge of customer deliveries and driver credentials in order to assign the appropriate driver and vehicle.
Monitors the daily delivery orders and allocates inventory to customers in a manner that best meets company and customer needs.
Reviews the vehicle GPS tracking system and documents route deviations from the scheduled routes established by the electronic routing system on a daily basis.
Resolves delivery problems that require immediate attention.
Exercises independent judgment in determining routes to ensure efficient and the most effective delivery routes in delivering product to customers.
Coordinates and communicates route information and planning to drivers.
Assigns, directs, and supervises drivers' daily schedules.
Coordinates remote tank monitoring and adjustment of delivery intervals.
Ensures receipt of order check-in and delivery ticket return verification.
Reviews backorders and recommends inventory stocking level adjustments as necessary to ensure proper product availability for delivery.
Provides manifests and loading instructions to warehouse personnel as needed.
Provides Operations/Branch Operations Manager with performance results for drivers, including items such as correctly delivering product and following Dispatcher's instructions.
Review and recommend policy and procedure changes.
Travel to facilities, including overnight travel, as needed.
Participates in work teams, including ones where contributions are made to the refinement of procedures and company policies.
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
Responsible for monitoring, maintaining, and managing product movement to our customers in accordance with the policies and procedures of Moove. Responsible for ensuring service to our customers that is well balanced with productivity and efficiency of our operation.
Responsible for interpretation and application of company policies, programs and Mission/Vision/Values.
Excellent problem solving and reasoning skills are critical.
Performance Measurements:
Dispatch OTD %
Open Orders
Maintaining Stock Level % (Bulk)
Efficient Delivery % (Bulk)
Organization/Orderliness
Accuracy
Communication
Courtesy and Professionalism
Flexibility
Requirements
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
High School Diploma/GED Required. Experience in dispatch, logistics, or warehousing preferred but not required.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.
Math Ability:
Ability to work with mathematical concepts such as fundamentals of geometry and algebra. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
To perform this job successfully, an individual should be fluent in the use of computers and software such as Microsoft Word, Excel, PowerPoint, Outlook and other report writing and project planning software. Experience working in an ERP environment is desirable. Experience with Roadnet is preferred.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate to noisy.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must be able to lift and /or move up to 40 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is mostly required to sit; occasionally required to stand or walk.
EOE.
Dispatcher
Dispatcher job in Charlotte, NC
The Dispatcher at Marmic Fire & Safety is responsible for overseeing all scheduling and dispatch-related activities for a team of Technicians within a specific geography. The role includes implementation of operational best practices and Standard Operating Procedures relating to appointment creation and job scheduling. The Dispatcher will be expected to work directly with Customers to determine acceptable schedules for outstanding work, and assign Technicians appropriately according to their skills and territory.
Core Responsibilities
Scheduling Management:
* Ensure that Technicians are provided a full day of scheduled work according to their working hours.
* Leverage routing optimization tools provided to drive Technician productivity and reduce drive time between appointments.
* Communicate timely with customers regarding scheduling and rescheduling of appointments.
* Minimize missed appointments through load balancing and real time oversight of job completion throughout the day.
* Maximize Technician productivity by assigning additional work in real time as Technicians run ahead of schedule or additional capacity presents itself.
* Follow scheduled work through to completion including technician clock events and required paperwork.
Process Improvement:
* Continuously identify areas to reduce or eliminate rework.
* Actively participate in the process of standardizing and improving procedures and the use of existing and new toolsets as they are introduced.
* Adherence to the Marmic Standard Operating Procedures regarding the creation, scheduling, and dispatching of Service work.
Reporting and Analysis:
* Review KPI's throughout the monthly cycle and adjust personal activities to meet predetermined performance towards targets.
* Identify and report opportunities for improvements regarding Technician Productivity or Job Completions per Day.
Minimum Qualifications
* Associates Degree Preferred.
* 2+ years of experience in an scheduling/routing function or related operational role.
* Strong communication skills with demonstrated success working across teams in a matrixed organization.
* Ability to manage multiple commitments and time-sensitive priorities in a fast-paced environment.
* Sound judgment and exceptional problem-solving skills.
* Process-oriented mindset with a focus on continuous improvement.
Preferred Qualifications
* Experience with Fire Industry technologies and/or regulations.
* Experience working with commercial clients of varying levels.
* Experience working in a standardized operation with a focus on scalability and redundancy.
Benefits & Perks
Beyond competitive pay, you can receive other great perks. We offer the following featured benefits for full-time employees:
* Paid Weekly.
* Company paid training programs and on-the-job training.
* Tele-Health services if Healthcare coverage is elected.
* 401K plan with up to a 4% company match.
* Vision, Life, Dental, Accidental, Long-Term and Short-Term Disability.
* 19 days of PTO and Paid Holidays.
* All necessary tools and equipment to perform the job.
Who We Are
Marmic Fire & Safety Company (MFS) is the successful expansion of Joplin Fire Protection (JFP) which began in 1951 with Charles and Mary Lou Teeter. After decades of practicing customer-centric service JFP added territories in Oklahoma, Kansas, and Arkansas with a second generation of the Teeter Family at the helm. During their tenure, Mickey and Martha Teeter formed a second company called Marmic to cover those areas outside of Joplin, MO Metro. Today, the third generation is charging ahead with Marmic's growing prominence in the Midwest and, indeed, the nation. In its core services of fire extinguisher, sprinkler, fire alarm, industrial fire suppression, and kitchen system fire suppression MFS competes with the top fire protection companies in the country. But few, if any, other companies are as holistic in terms of safety. By installing and servicing security and access control systems it demonstrates a well-rounded concern for the protection of life and property. Additionally, selling personal protection equipment such as hard hats, safety glasses, gloves, reflective vests, and more establishes MFS as a complete, one-stop shop for home and workplace safety equipment. This depth of services illustrates the importance the company places on customer safety no matter where they are or what they are doing.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Dispatcher - Charlotte, NC
Dispatcher job in Charlotte, NC
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to
Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers
. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Charlotte, NC, US, 28273
Requisition ID: 235788
Locations: Charlotte
Schedule: M-F 6AM-3PM
Uncap Your Potential at America's Largest Coca-Cola Bottler - Pour Your Passion into Purpose!
We're more than beverages-we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.
Career Growth: Clear pathways to advance and develop your career
Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
Purpose-Driven: Create meaningful impact in the communities you serve
Professional Development: Dedicated training + personalized mentorship
Join us - your refreshing new chapter starts here!
Job Overview
The Dispatchers are expected to execute the plan, route, and schedule for an assigned fleet of trucks, trailers, and drivers to ensure optimum productivity, service levels, and revenue. They must understand and meet the needs of our customers and drivers.
Duties & Responsibilities
Provides a high level of customer service to the assigned driver board and establishes a good working relationship with each regional general manager, facility manager, planner, driver manager, and drivers
Communicates with customer service personnel on all levels while developing positive and solid relationships to enhance growth
Ensures optimal driver, unit utilization, and performance through effective load adjustment by monitoring active drivers and equipment via total mail (People Net) on the assigned driver board
Ensures drivers are contacted and report to work promptly and have accurate information to start and complete their day
Ensures all loads are closed out in TMW, whether completed through auto-dispatch or manual and that drivers understand and utilize People Net Sat COMM
Assists drivers with day-to-day operational and personal challenges (system, customer, equipment, and environment)
Notifies planner, and customer service of all loads that are moved back to an “available status,” answer the phone, and communicate via email in a professional manner
Completes all trip sheets to ensure payroll is accurate every week
Performs other duties as assigned
Additional Qualifications/Responsibilities
Knowledge, Skills, & Abilities
Ability to work under stress while remaining professional at all times
Ability to listen to and understand information and ideas presented either verbally or in writing
Ability to recognize, evaluate and resolve problems
Ability to communicate well with others
Above-average writing skills and organizational skills
Ability to take direction and follow through the map
Google reading skills
Detailed oriented
Be proactive instead of reactive
Capable of working independently, without constant supervision
Cross collaborative
Experience with Excel knowledge of transportation
Management Systems (TMW Preferred)
Minimum Qualifications
High school diploma or GED
Knowledge acquired through up to 12 months of work experience
Preferred Qualifications
N/A
Work Environment
Office Environment
Dispatcher
Dispatcher job in Charlotte, NC
Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers' time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.
This is an entry level position and will involve training.
Auto-ApplyMobile Security Dispatcher
Dispatcher job in Charlotte, NC
**SCHEDULE:** Thursday - Saturday 2000-0800 **REQUIREMENTS:** Must have previous call center experience, also dispatcher experience is a plus! **JOB SUMMARY:** Provides centrally managed law enforcement radio monitoring with event logging and recording, alarm monitoring of intrusion detection systems, and emergency dispatch, incident reporting and analysis, and remote alarm panel programming.
**ESSENTIAL FUNCTIONS**
**-** The functions listed describe the business purpose of this job or position. Specific duties or tasks may vary and be documented separately. An associate might or might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
- All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
- Associates are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
- In performing functions, duties or tasks, associates are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Associates are required to notify superiors upon becoming aware of unsafe working conditions.
- All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, associates are required to request clarification or explanations from superiors or authorized company representatives.
**1** . Monitors the Inspection Service's national radio traffic, records events, provides information requested by radio users
2. Monitors intrusion detection systems using automated alarm monitoring software, initiates internal or police response based on defined criteria, accurately captures event information, confirms accuracy of data recorded in the alarm database, interacts with postal employees including postal inspectors, postal customers, and police departments
3. Monitors and processes after-hours phone traffic
4. Carries out specific tasks and duties of a similar nature and scope as required for the assigned site
**MINIMUM QUALIFICATIONS AT ENTRY**
Additional qualifications may be specified and receive preference, depending upon the nature of the position.
**Education/Experience:**
**-** Must have high school diploma or GED
- Call center experience required
**Competencies (as demonstrated through experience, training, and/or testing):**
- Ability to carry out instructions furnished in written, oral, or diagrammatic form
- Ability to be an effective team member
- Ability to maintain professional composure when dealing with unusual circumstances
- Courteous telephone manner
- Ability to use personal computer and enter data
- Ability to write routine correspondence, including logs and reports
- Good organizational skills
- Customer service and service delivery orientation
**-** Good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures
**Working Conditions and Physical/Mental Demands**
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions described. In addition to other demands, the demands of the job include:
- Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
- Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey
- Required ability to handle multiple tasks concurrently
- Computer usage and regular data entry
- Regular talking and hearing
- Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
- Close vision, distance vision, and ability to adjust focus.
- Work performed in an office environment
"Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic."
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
Benefits include:
+ Retirement plan
+ Employer-provided medical and dental coverage
+ Company-paid life insurance
+ Voluntary life and disability insurance
+ Employee assistance plan
+ Securitas Saves discount program
+ Paid holidays
+ Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
Mobile Security Dispatcher
Dispatcher job in Charlotte, NC
SCHEDULE: Thursday - Saturday 2000-0800 REQUIREMENTS: Must have previous call center experience, also dispatcher experience is a plus! JOB SUMMARY: Provides centrally managed law enforcement radio monitoring with event logging and recording, alarm monitoring of intrusion detection systems, and emergency dispatch, incident reporting and analysis, and remote alarm panel programming.
ESSENTIAL FUNCTIONS
* The functions listed describe the business purpose of this job or position. Specific duties or tasks may vary and be documented separately. An associate might or might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
* All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
* Associates are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
* In performing functions, duties or tasks, associates are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Associates are required to notify superiors upon becoming aware of unsafe working conditions.
* All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, associates are required to request clarification or explanations from superiors or authorized company representatives.
1. Monitors the Inspection Service's national radio traffic, records events, provides information requested by radio users
2. Monitors intrusion detection systems using automated alarm monitoring software, initiates internal or police response based on defined criteria, accurately captures event information, confirms accuracy of data recorded in the alarm database, interacts with postal employees including postal inspectors, postal customers, and police departments
3. Monitors and processes after-hours phone traffic
4. Carries out specific tasks and duties of a similar nature and scope as required for the assigned site
MINIMUM QUALIFICATIONS AT ENTRY
Additional qualifications may be specified and receive preference, depending upon the nature of the position.
Education/Experience:
* Must have high school diploma or GED
* Call center experience required
Competencies (as demonstrated through experience, training, and/or testing):
* Ability to carry out instructions furnished in written, oral, or diagrammatic form
* Ability to be an effective team member
* Ability to maintain professional composure when dealing with unusual circumstances
* Courteous telephone manner
* Ability to use personal computer and enter data
* Ability to write routine correspondence, including logs and reports
* Good organizational skills
* Customer service and service delivery orientation
* Good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures
Working Conditions and Physical/Mental Demands
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions described. In addition to other demands, the demands of the job include:
* Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
* Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey
* Required ability to handle multiple tasks concurrently
* Computer usage and regular data entry
* Regular talking and hearing
* Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
* Close vision, distance vision, and ability to adjust focus.
* Work performed in an office environment
"Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic."
Fuel Truck Dispatcher - Charlotte, NC
Dispatcher job in Charlotte, NC
Job DescriptionDescription:
This position is responsible for overseeing Fuel Truck Drivers to meet customer needs and resolve issues while ensuring the highest level of safety.
Primary Responsibilities
Maintains an up-to-date listing of assigned drivers
Ensures access to an up-to-date route sheet for each scheduled route
Ensures that each scheduled route is appropriately covered by utilizing available relief or substitute drivers
Maintains an accurate daily attendance roster of drivers
Demonstrates a comprehensive knowledge of DOT regulations
Oversee transportation of fuel, inventory levels, daily pricing, market movement, warehousing, deliveries, reloading with minimal downtime and efficient route planning
Ensures that drivers clock their times accurately and that any write-in time is accurately reflected on the daily report
Coordinates with drivers to resolve any issues, problems, or concerns that arise during delivery
Perform a variety of clerical support duties as assigned
Benefits
We offer a full benefits package including, health, dental, vision, and more
401(k) plans with company match
Company paid life insurance and short-term disability
Eligible for monthly bonus
Paid time off
Six paid holidays
Requirements:
Excellent communication and customer service skills
Must be available to take calls on weekends and evenings
Must have at least 2-3 years of experience in previous fuel dispatch
Telecommunications
Dispatcher job in Charlotte, NC
Telecommunications Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the telecommunications industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the telecommunications sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand telecommunications industry.
Even if you have no obvious prior telecommunications experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the telecommunications field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in telecommunications.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyTelecommunications Technican
Dispatcher job in Cherryville, NC
Telecommunications Mechanic (FRCE-2025-24285): Bowhead is seeking an entry-level Telecommunications Mechanic to provide telecommunications operations and maintenance (O&M) support at Fleet Readiness Center East (FRC East), MCAS Cherry Point, North Carolina. This position supports voice and non-voice communications systems.
**Responsibilities**
Job duties to include but are not limited to:
+ Install, maintain, and repair voice/non-voice communications systems, including intercoms, public address systems, alarm systems, and key telephone systems.
+ Run and terminate cabling for telephone sets and non-voice circuits, including coaxial, fiber optic, and copper cabling.
+ Support the installation and servicing of terminal and communication equipment such as line drivers and teletype devices.
+ Conduct routine troubleshooting of customer premise station equipment.
+ Assist with testing, documentation, and inventory of telecom infrastructure and support systems.
+ Work in varied environments, including ceilings, crawlspaces, tunnels, and equipment rooms.
**Qualifications**
**Education:**
+ High school diploma or equivalent required.
**Experience:**
+ Entry-level; 1-2 years of experience preferred but not required. Training provided.
+ Experience or coursework in electronics, structured cabling, or telecommunications systems is a plus.
**Certifications (Preferred, Not Required):**
+ OSHA 10/30
+ Basic Telecommunications or Structured Cabling certifications
**Other Requirements:**
+ US citizenship (required for base access).
+ Ability work in confined or elevated spaces.
+ Familiarity with hand tools and safety protocols.
+ Must adhere to safety, environmental, and quality standards at FRC East.
+ Possession of a valid driver's license; must be eligible to operate government vehicles.
Physical Demands:
+ Must be able to lift up to 50 pounds
+ Must be able to stand and walk for prolonged amounts of time
+ Must be able to twist, bend and squat periodically
SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain a security clearance at the Confidential level. US Citizenship is a requirement for Confidential clearance at this location.
\#LI-BG1
Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCPhere (******************************************* .
All candidates must apply online at ***************** , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance *****************/careers/recruitment/ .
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.
**Join our Talent Community!**
Join our Talent Community (************************************************************************ to receive updates on new opportunities and future events.
**ID** _2025-24285_
**Category** _Telecommunications_
**Location : Location** _US-NC-Cherry Point_
**Clearance Level Must Be Able to Obtain** _Confidential_
**Minimum Clearance Required** _N/A_
**Travel Requirement** _Less than 10%_
Telecommunications
Dispatcher job in Charlotte, NC
Telecommunications Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the telecommunications industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the telecommunications sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand telecommunications industry.
Even if you have no obvious prior telecommunications experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the telecommunications field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in telecommunications.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyTelecommunicator
Dispatcher job in Cornelius, NC
Under general supervision, performs specialized communications functions in the Town's police communications center and in police computer records management; performs related work as required.
(Any one position may not include all of the tasks listed, nor do the examples necessarily include all of the tasks performed.)
Receives routine and 911 emergency telephone calls and personal requests for assistance concerning criminal offenses, civil processes, and other matters involving public safety.
Inputs calls for service into CAD and dispatch officers to appropriate location. Provides emergency communication for the Town's Police Department. Coordinates and handles ration traffic from officers.
Provides information concerning the location of residences, businesses, roads and streets.
Operates the computer terminal and printer connected with the Division of Criminal Information, other law enforcement agencies, the National Law Enforcement Telecommunications System, DMV and the National Crime Information Center to obtain driver's history, vehicle registration data, and criminal record information.
Maintains various required communications and operations logs including tape log of communications. Changes tape on log as required.
Maintain log and enters data into computer of all police events.
Types, processes, and files assigned police records including maintaining the police computer data base.
Compiles data and prepares various police reports which are files with other agencies or is used by the Police Chief for departmental activity reports on a regular basis.
Provides administrative support for police personnel operations, as needed.
Monitor Milestone cameras.
Make daily check of senior citizens on call list.
May answer other Town telephone lines as required.
May be assigned duties in departmental budget preparation, train new telecommunicators. On occasion one or more positions may act in some capacity as communication supervisor in the absence of that person as delegated.
May be assigned to maintain the software and hardware of the personal computer system used by the Police Telecommunications Division and updates or oversees the updating of the system.
Makes repairs or calls in vendors to make repairs on the computer system if needed.
Cleans and maintains the dispatch office area.
Gives assistance to the public (walk-ins) as required.
Performs various other duties as required.
Knowledge, Skills, and Abilities
Considerable knowledge of Town streets, locations and general layout of the Town.
Good working knowledge of the operation of a two-way radio communications system and related Federal Communications Commission regulations.
Good working knowledge of police records management systems including computer assisted systems.
Skill in the operation of assigned radio communications equipment.
Ability to accurately transmit radio communications.
Ability to assess people and situations and use judgment in decision-making.
Ability to elicit information necessary for proper dispatching from persons in a distressed or confused condition.
Ability to maintain calm in stressful situations and to handle stressed and sometime difficult callers.
Ability to speak clearly, distinctly, and politely.
Ability to learn radio communications code signals.
Ability to perform responsible records and report duties.
Ability to deal tactfully and courteously with the public.
Education and Experience
Successful completion of a standard state recognized high school course. Some experience in customer service preferably with radio communications and police records management; or an equivalent combination of training and experience.
Equipment Operated
DCI computer and printer, police radio and console, telephone, multi-camera systems including license plate readers, desktop computer with multiple monitors, and other assigned communications equipment.
Special Requirements
Possession of the DCI operator's certificate and an appropriate valid driver's license.
Working Conditions and Physical Demands
Not adverse, however, work can be characterized as pressure-sensitive and stressful.
Special Note
The duties listed above are intended only as illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Auto-ApplySurveillance Operations Center -SOC- TeleCommunicator
Dispatcher job in Charlotte, NC
Job Description
Surveillance Operations Center (SOC) Telecommunicator
Join a Team that Protects What Matters Most
At Weatherspoon Enterprises, we're at the forefront of securing residential communities, construction sites, and development projects. As a Telecommunicator in our Security Operations Center, you'll play a crucial role in monitoring and coordinating safety operations, connecting our security team with the field and public safety partners. If you're calm under pressure, have a sharp eye for detail, and excel in communication, this is the perfect opportunity to be part of a dynamic team dedicated to making a difference.
Why Choose Weatherspoon? Our SOC is a supportive, fast-paced environment where every team member's voice and perspective matter. We value diverse backgrounds and welcome individuals who bring fresh ideas and perspectives. At Weatherspoon, we're not just providing a job; we're offering a career path with opportunities to grow and develop in the security industry.
Key Responsibilities
Communication Hub: Serve as the primary link between on-site security guards, field teams, and public safety partners, ensuring rapid and accurate information flow.
Incident Handling: Receive and manage incoming calls for assistance, using effective questioning to gather critical information and coordinating responses with appropriate personnel.
Dispatch Operations: Operate telecommunication equipment, including phone and two-way radio systems, to dispatch security teams and communicate effectively with officers and public safety.
Surveillance Monitoring: Utilize multi-site video systems to observe activities, report incidents, and provide real-time support to field officers.
Incident Documentation: Accurately document all incidents, activities, and officer reports using electronic systems to ensure up-to-date records.
Safety Assurance: Regularly check in with guards on mobile patrol or stationed at key sites to confirm their safety and provide support as needed.
Investigative Support: Retrieve video footage and documentation to assist with internal or external investigations as directed by senior management.
Team Collaboration: Participate in company meetings, training sessions, and other professional development activities to stay informed and engaged.
What You Bring
Communication Skills: Strong verbal and written communication skills, with the ability to clearly convey information to officers, callers, and public safety partners.
Calm Under Pressure: Ability to remain composed in high-stress situations, effectively managing emergency calls and coordinating swift responses.
Technical Proficiency: Familiarity with communication equipment (phone systems, two-way radios); comfortable with typing and using computer-based record-keeping systems.
Attention to Detail: Exceptional focus on accuracy and thoroughness in record-keeping, communication, and incident documentation.
Problem-Solving: Quick-thinking with a proactive approach to assessing situations, gathering relevant information, and making informed decisions.
Multitasking Ability: Skilled at handling multiple tasks simultaneously in a fast-paced environment, prioritizing urgent needs, and ensuring timely response.
Inclusivity: Ability to work collaboratively with a diverse team, contributing to a positive and respectful workplace culture.
Security Knowledge: Understanding of security protocols, emergency response processes, and relevant laws and regulations.
Qualifications
Age Requirement: Must be 18 years or older.
Background: Completion of a pre-employment drug and background screening.
Certification: Registration with the NCPPS Board (if applicable).
Language: Proficiency in English; bilingual skills are an asset.
Schedule Flexibility: Willing to work rotating shifts, including nights, weekends, and holidays, to maintain 24/7 coverage.
Status: Full-time, Part-Time, Casual or Relief and Weekend Only employment is available
Physical & Work Environment Requirements
Work Setting: Operate primarily within an office environment in the Security Operations Center, handling telecommunication and monitoring systems.
Physical Demands: Extended periods of sitting, with occasional standing or movement to access equipment or communicate with colleagues.
Confidentiality: Adhere to strict confidentiality protocols due to potential exposure to sensitive information.
Safety Standards: Follow all safety protocols and guidelines to protect yourself and your team.
Why Weatherspoon?
Weatherspoon Enterprises Inc. is an equal opportunity employer committed to building a diverse, inclusive team. We celebrate and value each individual's unique background and experiences. If you need any accommodations during the application or interview process, please let us know.
Ready to join a team where your voice matters? Apply today to make a difference in security and protect communities with Weatherspoon Enterprises!
Police Telecommunicator
Dispatcher job in Boone, NC
Minimum Qualifications High School diploma or equivalency and demonstrated possession of the competencies necessary to perform the work. Preferred Qualifications Experienced Telecommunicator with current DCI Certification.
Dispatcher
Dispatcher job in Spruce Pine, NC
Feldspar Trucking, a division of Trimac, is a family-run trucking company that specializes in hauling bulk commodities. Their legacy began in 1967 and has continued to serve long-standing customers with exceptional service.
Join our team today to be a part of the legacy in North Carolina!
Job Details
As a Dispatcher at Feldspar, you'll be the key connection between our drivers, customers, and internal teams. You'll communicate load plans, ensure safety and compliance, and support operational efficiency. This role is essential to maintaining smooth logistics and customer satisfaction. This is an exciting opportunity for the candidate that wants to grow professionally in the transportation industry.
This role reports to a Terminal Manager and interacts with Company Drivers, Independent Contractors, back-office functions and customers.
Who You Are
Strong judgment and operational focus.
Excellent communication and collaboration skills.
Identifies and resolves problems proactively and in a timely manner.
Strong communication skills.
Responsibilities
Driver Operations
Ensure drivers have the proper instructions to work safely and address any concerns.
Ensure drivers have adequate time to perform duties safely and within regulations.
Assign the proper equipment for the jurisdiction and the job requirements.
Safety & Compliance
Partner with Safety as well as the shop to ensure drivers and equipment meet regulatory and corporate compliance.
Where applicable, audit TMW reports for compliance requirements.
Customer Relations
Responsible for communicating the load plan to drivers and customers.
Meet customer requirements and ensure any changes are communicated.
Raise opportunities to increase efficiency for both the terminal and the customer.
Fleet & Equipment
Record data in the dispatch system data in an accurate and timely fashion.
Ensure invoicing and driver pay are completed daily.
Ensure service failures are brought to the attention of the Terminal Manager or designate.
Qualifications
High School Diploma/ GED .
2-3 years of related experience in a fast-paced environment.
Experience in the transportation industry preferred.
Benefits
We invest in our employee's growth through training and development programs. We offer a comprehensive benefits package such as:
Medical, Dental, Vision, Life Insurance, and many more health and wellness benefits
Paid vacation, floating holidays, sick time, and company holidays
Paid time off for volunteer activities to help give back to our communities
Tuition Reimbursement Program to achieve your educational goals
Continuous learning and career development
Safety Commitments
We make safety a part of every decision
We make safety personal
We have the courage to intervene
Auto-ApplyDispatcher
Dispatcher job in Gastonia, NC
Job DescriptionDescription:
This position is responsible for routing and scheduling lubricant deliveries from designated Moove facilities. Development and implementation of delivery policies and procedures are the cornerstone of this position. Dispatcher is primarily responsible for monitoring delivery intervals and making appropriate adjustments thereto. In addition, this position serves as a quality control checkpoint with respect to the Inventory, Customer Service and Sales teams' accurate performance and adherence to policies and procedures. This position interfaces with Customer Service and Inside Sales with respect to route changes and scheduled deliveries in order to facilitate telemarketing to scheduled accounts or delivery areas.
Responsibilities:
Include but are not limited to the following. The Company reserves the right to add to, delete, change or modify the essential duties and responsibilities at any time. All work is to be completed with minimum supervision and in accordance with Company standards. Other duties may be assigned.
Prepares a daily delivery schedule utilizing the electronic routing system and ensures efficient deliveries by applying knowledge of customer schedules, peak delivery times and alternate routes.
Works with Operations/Branch Operations Managers/Customer Service and determines daily driver staffing needs to ensure timely deliveries; utilizes route optimization to ensure excellent customer service.
Applies knowledge of service area(s) to dispatch sufficient coverage and applies knowledge of delivery vehicle operation capacity to ensure delivery schedules are met.
Applies knowledge of customer deliveries and driver credentials in order to assign the appropriate driver and vehicle.
Monitors the daily delivery orders and allocates inventory to customers in a manner that best meets company and customer needs.
Reviews the vehicle GPS tracking system and documents route deviations from the scheduled routes established by the electronic routing system on a daily basis.
Resolves delivery problems that require immediate attention.
Exercises independent judgment in determining routes to ensure efficient and the most effective delivery routes in delivering product to customers.
Coordinates and communicates route information and planning to drivers.
Assigns, directs, and supervises drivers' daily schedules.
Coordinates remote tank monitoring and adjustment of delivery intervals.
Ensures receipt of order check-in and delivery ticket return verification.
Reviews backorders and recommends inventory stocking level adjustments as necessary to ensure proper product availability for delivery.
Provides manifests and loading instructions to warehouse personnel as needed.
Provides Operations/Branch Operations Manager with performance results for drivers, including items such as correctly delivering product and following Dispatcher's instructions.
Review and recommend policy and procedure changes.
Travel to facilities, including overnight travel, as needed.
Participates in work teams, including ones where contributions are made to the refinement of procedures and company policies.
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
Responsible for monitoring, maintaining, and managing product movement to our customers in accordance with the policies and procedures of Moove. Responsible for ensuring service to our customers that is well balanced with productivity and efficiency of our operation.
Responsible for interpretation and application of company policies, programs and Mission/Vision/Values.
Excellent problem solving and reasoning skills are critical.
Performance Measurements:
Dispatch OTD %
Open Orders
Maintaining Stock Level % (Bulk)
Efficient Delivery % (Bulk)
Organization/Orderliness
Accuracy
Communication
Courtesy and Professionalism
Flexibility
Requirements:
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
High School Diploma/GED Required. Experience in dispatch, logistics, or warehousing preferred but not required.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.
Math Ability:
Ability to work with mathematical concepts such as fundamentals of geometry and algebra. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
To perform this job successfully, an individual should be fluent in the use of computers and software such as Microsoft Word, Excel, PowerPoint, Outlook and other report writing and project planning software. Experience working in an ERP environment is desirable. Experience with Roadnet is preferred.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate to noisy.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must be able to lift and /or move up to 40 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is mostly required to sit; occasionally required to stand or walk.
EOE.
Service Dispatcher
Dispatcher job in Charlotte, NC
Join Our Team as an HVAC Service Dispatcher! Please, no calls. All candidates must apply online. Our Service Dispatchers play a crucial role in managing technician schedules to ensure service calls are conducted efficiently and profitably. We believe our dispatchers are vital to our team's success, providing support that keeps operations running smoothly.
As a Service Dispatcher, you will handle service requests, assess prioritization needs, and accurately schedule work orders. Your attention to detail is essential as you review technician notes and job details, and maintain clear communication with managers, technicians, and customers. We have two 4/10 shifts available, Monday - Thursday 7:00 am to 6:00 pm, or Tuesday - Friday 7:00 am to 6:00 pm.
If you are proactive, quick-thinking, and adaptable to changes, while providing exceptional customer service with a positive attitude, we want to hear from you!
What are you waiting for? Apply now! Our hiring managers are excited to meet dedicated individuals ready to contribute to our HVAC success!
Horne is proud to offer:
* Competitive Pay: $22.00 - $25.00 per hour based on experience, with opportunities for bonuses based on departmental profitability
* Performance Bonus Opportunities
* Year-Round Work Stability
* 2+ Weeks Accrued Paid Time Off in your first year
* 5 Paid Holidays and Your Birthday
* Medical, Dental, Vision, Life, Hospital Indemnity & More
* 401(k) with 3% full match and partial match on 4-5%
* Opportunities for Growth & Advancement
* Ongoing Training & Development
* Quarterly incentives for achieving goals
* Fun Company Events and Team Building Activities
Why Work With Us?
* Strong Team Culture: Join a supportive environment where your growth and well-being are prioritized.
* Top-Notch Leadership: Our leaders focus on employee development and provide regular check-ins.
* Additional Earning Potential: Competitive pay with opportunities for extra commissions and spiffs.
* Company Events and Trips: We celebrate our team with quarterly events and annual parties, with past trips to Vegas, the Dominican Republic, and more!
Required Qualifications:
* At least 2 years of coordinating or dispatching experience (working for an HVAC, plumbing, electrical, or related industry is a plus, but not required)
* At least 1 year of call-center-based customer service experience
* Excellent written and verbal communication
* Excellent organization and multitasking skills
* Ability to work consistently and successfully in a fast-paced environment
* Ability to work independently
* Experience with Service Titan is a plus, but not required
Fuel Truck Dispatcher - Charlotte, NC
Dispatcher job in Charlotte, NC
This position is responsible for overseeing Fuel Truck Drivers to meet customer needs and resolve issues while ensuring the highest level of safety.
Primary Responsibilities
Maintains an up-to-date listing of assigned drivers
Ensures access to an up-to-date route sheet for each scheduled route
Ensures that each scheduled route is appropriately covered by utilizing available relief or substitute drivers
Maintains an accurate daily attendance roster of drivers
Demonstrates a comprehensive knowledge of DOT regulations
Oversee transportation of fuel, inventory levels, daily pricing, market movement, warehousing, deliveries, reloading with minimal downtime and efficient route planning
Ensures that drivers clock their times accurately and that any write-in time is accurately reflected on the daily report
Coordinates with drivers to resolve any issues, problems, or concerns that arise during delivery
Perform a variety of clerical support duties as assigned
Benefits
We offer a full benefits package including, health, dental, vision, and more
401(k) plans with company match
Company paid life insurance and short-term disability
Eligible for monthly bonus
Paid time off
Six paid holidays
Requirements
Excellent communication and customer service skills
Must be available to take calls on weekends and evenings
Must have at least 2-3 years of experience in previous fuel dispatch