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The differences between dispatcher supervisors and driver managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a dispatcher supervisor, becoming a driver manager takes usually requires 2-4 years. Additionally, a driver manager has an average salary of $45,922, which is higher than the $41,106 average annual salary of a dispatcher supervisor.
The top three skills for a dispatcher supervisor include DOT, payroll and non-emergency calls. The most important skills for a driver manager are DOT, good communication, and on-time delivery.
| Dispatcher Supervisor | Driver Manager | |
| Yearly salary | $41,106 | $45,922 |
| Hourly rate | $19.76 | $22.08 |
| Growth rate | - | 4% |
| Number of jobs | 6,334 | 3,141 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 36% | Bachelor's Degree, 38% |
| Average age | 43 | 44 |
| Years of experience | 2 | 4 |
A dispatcher supervisor is responsible for monitoring the delivery details, ensuring that the orders are being sent out to the customers timely and efficiently. Dispatcher supervisors manage the order processing, verify the payment receipt, and inspect the items for any defects before delivery. They also coordinate with the customers on the exact schedule of shipment, responding to their inquiries and concerns, and adjust delivery plans as needed. A dispatcher supervisor evaluates the staff's performance, strategizing procedures on maximizing the team's productivity to meet customer demands and increase company profits.
The job of driver managers involves the recruitment, training, and assessment of drivers and their qualifications pursuant to driving laws. Driver managers manage vehicles confirming their safety and working order. They monitor the fleet to make sure that the deliveries are done as scheduled. It is part of their responsibilities to serve as mentors for drivers. They address drivers' communications and offer the necessary data to drivers. Also, they set periodical inspections of the vehicles in operation.
Dispatcher supervisors and driver managers have different pay scales, as shown below.
| Dispatcher Supervisor | Driver Manager | |
| Average salary | $41,106 | $45,922 |
| Salary range | Between $27,000 And $61,000 | Between $29,000 And $70,000 |
| Highest paying City | Wall, NJ | Sunnyvale, CA |
| Highest paying state | Connecticut | Connecticut |
| Best paying company | National Grid plc | NVIDIA |
| Best paying industry | Retail | Energy |
There are a few differences between a dispatcher supervisor and a driver manager in terms of educational background:
| Dispatcher Supervisor | Driver Manager | |
| Most common degree | Bachelor's Degree, 36% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between dispatcher supervisors' and driver managers' demographics:
| Dispatcher Supervisor | Driver Manager | |
| Average age | 43 | 44 |
| Gender ratio | Male, 57.4% Female, 42.6% | Male, 75.1% Female, 24.9% |
| Race ratio | Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9% | Black or African American, 11.1% Unknown, 4.9% Hispanic or Latino, 17.7% Asian, 6.8% White, 58.5% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 7% | 8% |