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The differences between enterprise records analysts and systems support analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an enterprise records analyst, becoming a systems support analyst takes usually requires 1-2 years. Additionally, an enterprise records analyst has an average salary of $94,601, which is higher than the $82,219 average annual salary of a systems support analyst.
The top three skills for an enterprise records analyst include technical support, enterprise architecture and troubleshoot. The most important skills for a systems support analyst are troubleshoot, customer service, and database.
| Enterprise Records Analyst | Systems Support Analyst | |
| Yearly salary | $94,601 | $82,219 |
| Hourly rate | $45.48 | $39.53 |
| Growth rate | 9% | 10% |
| Number of jobs | 44,636 | 161,168 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 61% |
| Average age | 43 | 42 |
| Years of experience | 6 | 2 |
Enterprise records analysts work to analyze business growth by interpreting market exchange. When engaged, they are tasked to record business cash flows, assess processes, and even consider the customers' feedback for future organizational improvement. They can also recommend further enhancements, ensuring the business will thrive amidst competition. If problems arise, they must quickly provide a solution plan and avoid escalation.
A systems support analyst is responsible for supporting the operations of the technology department of an organization, resolving network issues, and maintaining the safety and security of the system database. Systems support analysts must have excellent knowledge of the technology industry, identifying system process improvements, upgrading system infrastructure, and assisting end-users with navigation. They also create resolution reports for reference, including recommendations to prevent future inconsistencies and glitches. A systems support analyst conducts regular maintenance checks on the technology servers and immediately performs troubleshooting as needed for optimization.
Enterprise records analysts and systems support analysts have different pay scales, as shown below.
| Enterprise Records Analyst | Systems Support Analyst | |
| Average salary | $94,601 | $82,219 |
| Salary range | Between $71,000 And $124,000 | Between $58,000 And $114,000 |
| Highest paying City | Palo Alto, CA | San Francisco, CA |
| Highest paying state | California | Washington |
| Best paying company | SMUD | Virtu Financial |
| Best paying industry | Telecommunication | Finance |
There are a few differences between an enterprise records analyst and a systems support analyst in terms of educational background:
| Enterprise Records Analyst | Systems Support Analyst | |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between enterprise records analysts' and systems support analysts' demographics:
| Enterprise Records Analyst | Systems Support Analyst | |
| Average age | 43 | 42 |
| Gender ratio | Male, 68.2% Female, 31.8% | Male, 70.4% Female, 29.6% |
| Race ratio | Black or African American, 9.6% Unknown, 5.0% Hispanic or Latino, 11.6% Asian, 14.8% White, 58.8% American Indian and Alaska Native, 0.2% | Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 12.5% White, 54.9% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 8% | 11% |