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Enterprise records analyst vs systems support analyst

The differences between enterprise records analysts and systems support analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an enterprise records analyst, becoming a systems support analyst takes usually requires 1-2 years. Additionally, an enterprise records analyst has an average salary of $94,601, which is higher than the $82,219 average annual salary of a systems support analyst.

The top three skills for an enterprise records analyst include technical support, enterprise architecture and troubleshoot. The most important skills for a systems support analyst are troubleshoot, customer service, and database.

Enterprise records analyst vs systems support analyst overview

Enterprise Records AnalystSystems Support Analyst
Yearly salary$94,601$82,219
Hourly rate$45.48$39.53
Growth rate9%10%
Number of jobs44,636161,168
Job satisfaction-5
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 61%
Average age4342
Years of experience62

What does an enterprise records analyst do?

Enterprise records analysts work to analyze business growth by interpreting market exchange. When engaged, they are tasked to record business cash flows, assess processes, and even consider the customers' feedback for future organizational improvement. They can also recommend further enhancements, ensuring the business will thrive amidst competition. If problems arise, they must quickly provide a solution plan and avoid escalation.

What does a systems support analyst do?

A systems support analyst is responsible for supporting the operations of the technology department of an organization, resolving network issues, and maintaining the safety and security of the system database. Systems support analysts must have excellent knowledge of the technology industry, identifying system process improvements, upgrading system infrastructure, and assisting end-users with navigation. They also create resolution reports for reference, including recommendations to prevent future inconsistencies and glitches. A systems support analyst conducts regular maintenance checks on the technology servers and immediately performs troubleshooting as needed for optimization.

Enterprise records analyst vs systems support analyst salary

Enterprise records analysts and systems support analysts have different pay scales, as shown below.

Enterprise Records AnalystSystems Support Analyst
Average salary$94,601$82,219
Salary rangeBetween $71,000 And $124,000Between $58,000 And $114,000
Highest paying CityPalo Alto, CASan Francisco, CA
Highest paying stateCaliforniaWashington
Best paying companySMUDVirtu Financial
Best paying industryTelecommunicationFinance

Differences between enterprise records analyst and systems support analyst education

There are a few differences between an enterprise records analyst and a systems support analyst in terms of educational background:

Enterprise Records AnalystSystems Support Analyst
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Enterprise records analyst vs systems support analyst demographics

Here are the differences between enterprise records analysts' and systems support analysts' demographics:

Enterprise Records AnalystSystems Support Analyst
Average age4342
Gender ratioMale, 68.2% Female, 31.8%Male, 70.4% Female, 29.6%
Race ratioBlack or African American, 9.6% Unknown, 5.0% Hispanic or Latino, 11.6% Asian, 14.8% White, 58.8% American Indian and Alaska Native, 0.2%Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 12.5% White, 54.9% American Indian and Alaska Native, 0.4%
LGBT Percentage8%11%

Differences between enterprise records analyst and systems support analyst duties and responsibilities

Enterprise records analyst example responsibilities.

  • Lead disaster recovery exercises, infrastructure hardware/software decommissioning initiatives and redeployment of legacy application retirements/migrations for Fannie Mae (client).
  • Resolve connectivity problems involving domain access and VPN for remote users.
  • Use VPN to telework for remote support of network & network devices.
  • Provide quick response to restore all services under NT, UNIX and VMWare.
  • Perform data warehousing, database backup/recovery, installation, system configuration, system administrative tasks and support for application database software.
  • Perform UAT to ensure accuracy of enhancement development, defect resolution and new system implementation.

Systems support analyst example responsibilities.

  • Manage and support enterprise blackberry and smart phones and tablets.
  • Utilize UNIX on a daily basis to manage customers' files (modify, process, removal).
  • Set up new user VOIP accounts, manage and transfer current users, and delete old user accounts.
  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Provide first level support to LAN users within the corporate office and remote locations.
  • Move anyone's computer/Cicso IP phone who requests it.
  • Show more

Enterprise records analyst vs systems support analyst skills

Common enterprise records analyst skills
  • Technical Support, 12%
  • Enterprise Architecture, 11%
  • Troubleshoot, 7%
  • Software Support, 6%
  • Technical Issues, 6%
  • Business Process, 6%
Common systems support analyst skills
  • Troubleshoot, 9%
  • Customer Service, 9%
  • Database, 6%
  • Technical Support, 5%
  • Linux, 4%
  • System Support, 4%

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