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The differences between field service technicians and technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a field service technician, becoming a technician takes usually requires 1-2 years. Additionally, a field service technician has an average salary of $54,339, which is higher than the $38,045 average annual salary of a technician.
The top three skills for a field service technician include customer service, preventative maintenance and customer satisfaction. The most important skills for a technician are patients, customer service, and patient care.
| Field Service Technician | Technician | |
| Yearly salary | $54,339 | $38,045 |
| Hourly rate | $26.12 | $18.29 |
| Growth rate | 8% | 1% |
| Number of jobs | 167,298 | 596,842 |
| Job satisfaction | - | 2 |
| Most common degree | Associate Degree, 40% | Bachelor's Degree, 32% |
| Average age | 44 | 40 |
| Years of experience | 12 | 2 |
Field service technicians are skilled professionals who manage the technical needs of their clients outside the company's physical office space. They are usually on the field to visit their clients and check up on clients' equipment. Field service technicians are dispatched to provide technical support. They oversee installations, repairs, or maintenance activities. They ensure that all the work needed is done well. They also conduct diagnostic activities and troubleshooting. Field service technicians also supervise any updating or changes needed to be done in their clients' offices. They are expected to have good analytical skills, communication skills, and highly technical skills.
Technicians are skilled professionals who primarily work with technology in different industries. They are knowledgeable about the technical aspects of the various items they work with. They are usually working with electricity or with technological advancements. Technicians may be assigned to do the construction of equipment or materials related to their field of study. They may also be assigned to conduct diagnostics and other maintenance activities to ensure that the equipment works properly. Technicians may also be required to conduct basic repairs in case of problems. It is important that technicians have good analytical skills and decision-making skills.
Field service technicians and technicians have different pay scales, as shown below.
| Field Service Technician | Technician | |
| Average salary | $54,339 | $38,045 |
| Salary range | Between $35,000 And $82,000 | Between $24,000 And $58,000 |
| Highest paying City | San Francisco, CA | San Jose, CA |
| Highest paying state | California | Hawaii |
| Best paying company | Microsoft | |
| Best paying industry | Finance | Telecommunication |
There are a few differences between a field service technician and a technician in terms of educational background:
| Field Service Technician | Technician | |
| Most common degree | Associate Degree, 40% | Bachelor's Degree, 32% |
| Most common major | Electrical Engineering | Business |
| Most common college | - | - |
Here are the differences between field service technicians' and technicians' demographics:
| Field Service Technician | Technician | |
| Average age | 44 | 40 |
| Gender ratio | Male, 92.3% Female, 7.7% | Male, 75.2% Female, 24.8% |
| Race ratio | Black or African American, 4.8% Unknown, 3.8% Hispanic or Latino, 16.8% Asian, 1.7% White, 72.2% American Indian and Alaska Native, 0.7% | Black or African American, 9.4% Unknown, 4.2% Hispanic or Latino, 19.4% Asian, 4.9% White, 61.2% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 1% | 2% |