Medical Front Office Receptionist and Scheduler
Front desk receptionist job in Jacksonville, FL
Job Description
Advanced Medical Centers is a premier provider of comprehensive physical medicine services, neuropathy treatment options, spinal decompression and men's health and wellness. We are seeking a customer-focused dynamic individual to join our team as a Medical Front Desk Receptionist and Patient Educator. As the first point of contact for our clinic, you will play a crucial role in providing exceptional service to our patients while ensuring smooth clinic operations.
Salary: $19.00 - $23.00 per hour base pay
We also offer PTO after 90 day probationary period, performance based commission, and bonuses.
This position involves a variety of tasks including answering phones, checking patients in and out, collecting fees for services, scheduling appointments.
Responsibilities:
● Answering Phones:
* Greet patients and answer incoming calls promptly and professionally.
* Provide information about clinic services, appointment availability, and general inquiries.
* Direct calls to appropriate staff members or departments as needed.
● Checking Patients In:
* Welcome patients warmly as they arrive for their appointments.
* Verify patient information and update records as necessary.
* Ensure patients complete necessary paperwork and forms accurately and efficiently.
● Checking Patients Out:
* Process payments for services rendered, including copays, deductibles, and other fees.
* Provide receipts and documentation for patient transactions.
* Schedule follow-up appointments as needed and provide appointment reminders.
● Collecting Fees for Services:
* Explain billing and payment options to patients and assist with financial arrangements as
needed.
* Maintain accurate records of payments received and reconcile cash at the end of each
day.
● Scheduling Appointments:
* Manage appointment scheduling software to book and confirm patient appointments.
* Coordinate scheduling adjustments and cancellations to optimize clinic efficiency.
* Follow up with patients to reschedule missed appointments and fill cancellations
promptly.
● Patient Education and Case Management:
* Educate patients and their spouse about their chronic condition with provided tools.
* Help patients choose a recommended care plan and determine payment options.
* Weekly online training required and training in Tampa 2 days every 6 weeks strongly encouraged.
Requirements/Responsibilities
Requirements:
FOLLOW THE DIRECTIONS IN THIS POST TO BE CONSIDERED
IF YOU DO NOT leave the voice message as instructed YOU WILL NOT be considered.
* Well spoken and professional appearance.
* Ability to handle our scheduling and patient care software systems.
* Prior experience in a medical office is highly desirable.
* Pre-hire assessments to be completed
You will need to leave a voice message for the hiring manager stating why you are a great candidate for this position. **************
Some of these requirements are designed to demonstrate your ability to follow directions
There are three assessments that will have to be completed prior to consideration for an interview. You may need to cut and paste the web URL into your browser.
There is a pre-hire assessment that will need to be filled out here:
https://www.office-testing.com/candidate?TypeTest=PRESELECT&ID=1473&crc=**********3221385
There is a Recrutec assessment here:
https://www.office-testing.com/candidate?TypeTest=RECRUT&ID=1473&crc=**********3221385
There is a PSS assessment here:
https://www.office-testing.com/candidate?TypeTest=PSSA&ID=1473&crc=**********3221385
Do not forget to leave a VOICE message at **************
Special Instructions
Please do not send any emails, resumes, or call directly to our offices.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which SHOULD include a Resume, a voice message left at ************** detailing why you are a great fit for this position, and a Cover Letter. There are three assessments that will have to be completed prior to consideration for an interview. You may need to cut and paste the web URL into your browser.
There is a pre-hire assessment that will need to be filled out here:
https://www.office-testing.com/candidate?TypeTest=PRESELECT&ID=1473&crc=**********3221385
There is a Recrutec assessment here:
https://www.office-testing.com/candidate?TypeTest=RECRUT&ID=1473&crc=**********3221385
There is a PSS assessment here:
https://www.office-testing.com/candidate?TypeTest=PSSA&ID=1473&crc=**********3221385
Do not forget to leave a VOICE message at **************
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Front Desk
Front desk receptionist job in Saint Augustine, FL
As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities:
* Demonstrates excellent customer service, communication, and time management skills.
* Monitors Emergency Response System.
* Greets and directs Residents, guests, and invitees.
* Monitors and controls Electronic Security Control Systems.
* Responds to emergency situations in a timely and efficient manner.
* Monitors and controls access to the building.
* Maintains daily log, records, and forms.
* Resolves and follows-up on all complaints/issues.
* Maintains a safe and secure environment throughout the building/property(s).
* May be assigned other duties by the on-site property manager.
* Follows safety procedures and maintains a safe work environment.
* Other duties as required.
Skills & Qualifications:
* High school diploma or equivalency preferred.
* College level courses in business or hospitality preferred.
* Two (2) to three (3) years of business experience preferred.
* Computer literacy: command of information system hardware/software is preferred.
* Effective written and verbal communication skills.
* Multiple language fluency is desirable.
* Strong customer service, communication and interpersonal skills required.
Physical Requirements:
* Ability to lift 30 - 50 lbs.
* Work in an upright standing or sitting position for long periods of time.
* Handle, finger, grasp and lift objects and packages.
* Reach with hands and arms.
* Communicate, receive, and exchange ideas and information by means of the spoken and written word.
* Ability to quickly and easily navigate the property/building as required to meet the job functions
* Complete all required forms.
* Ability to work extended hours and weekends based on project requirements.
* Ability to respond to emergencies in a timely manner
Schedule: Tuesday through Saturday; 10:00am - 6:00pm
What We Offer:
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $18.00-$20.00 per hour
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
#LI-KS1
Front Desk Specialist - Mandarin Rehab
Front desk receptionist job in Jacksonville, FL
Job Description
Jacksonville Orthopaedic Institute is looking for someone to work full-time as the Front Desk Specialist at the Mandarin rehab.
The position is full-time with benefits including medical, dental, vision, life and disability insurance, and 401K retirement plan.
The Front Desk specialist serves as the receptionist and performs all related clerical and administrative functions according to current practices and established procedures.
Office Location: JOI Mandarin Rehab, 12276 San Jose Blvd, Jacksonville, FL 32223
Schedule: Monday - Friday/40 hours/week
Essential Duties and Responsibilities
Greet patients and determine the nature of their visit, i.e. appointment, etc.
Responsible for checking patients in and out for their scheduled appointments.
Collect and update current demographic and insurance information.
Verify insurance participation and obtain necessary referrals
Collect all applicable co-pays or patient balances and maintain a cash journal.
Schedule patient appointments.
Instruct patients on HIPAA requirements, financial responsibility.
Assist patients with requests for records, x-rays, transportation etc.
Maintain electronic medical records.
Handle multiple telephone lines, screen callers, and relay messages.
Perform related job duties as required to support the medical office.
Position Requirements
Previous medical office experience preferred.
High school diploma or GED.
Excellent customer service skills.
Effective communication skills.
Ability to work in an environment involving direct contact with the public and staff.
Ability to handle stressful and difficult situations.
Ability to multi-task and work efficiently in a fast-paced environment.
Knowledge of patient confidentiality standards.
Effective computer skills.
Working Conditions
Normal office environment. Occasional overtime may be required.
Physical Demands
Requires sitting and standing associated with a sedentary office environment: 90% Sitting, 5% Walking, 5% Standing. Manual dexterity sufficient to operate a computer and office equipment, and to write legibly. Vision sufficient to read standard text and data on computer screens and paper forms. Ability to speak clearly and with the volume required to carry on clear conversations in person and over the phone. Hearing sufficient to carry on clear conversations in person and over the phone. All requirements are subject to possible modification to accommodate qualified individuals with a disability.
Front Desk Receptionist
Front desk receptionist job in Jacksonville, FL
JOBDESCRIPTION
Front DeskReceptionist SUPERVISOR: CustomerService Supervisor
STATUS: Non-Exempt
The positionduties include a wide range of activities related to providingclerical support to operational and administrative areas.
SUPERVISIONRECEIVED AND EXERCISED:
Operatesunder the direct general supervision of a Supervisor; the Front DeskReceptionist exercises no supervision over other employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Thebelow statements are intended to describe the general nature and scope of workbeing performed by this position. This is not a complete listing of allresponsibilities, duties and/or skills required. Other duties may be assigned.
· Ensure documents are accurately filed
· Open, sort and route incoming mail;Prepare outgoing mail
· Perform variety of administrative andclerical support
· Answer telephone, screen and directcalls
· Operate office machines includingscanners, copiers and fax machines
· Assist operational teams withadministrative needs
· Assist clients and customers at thefront desk
· May perform daily opening and closingprocedures of the front lobby.
· Perform data entry into SharePoint, and PHA business system
· Provide excellent customer serviceto participants, landlords, co-workers, clients and vendors
· Obtain certification in Housing ChoiceVoucher Basics within 120 days of employment
· Ensure regular attendance andpunctuality
· Perform other duties as assigned
DESIREDQUALIFICATIONS:
High SchoolDiploma; Education equivalent to a two-year degree from a regionally accreditedinstitution in Public Administration, Social Science or a closely relatedfield preferred; Alternatively, a minimum of two years ofprogressively responsible work experience for a public agency, or related workin the social service or community service.
Must be ableto communicate effectively both orally and in writing; and possess strongcomputer and organizational skills required to prioritize tasks and demands andconsistently to deliver work product on time.
Auto-ApplyFront Desk Receptionist
Front desk receptionist job in Jacksonville, FL
Front Desk Receptionist SUPERVISOR: Customer Service Supervisor STATUS: Non-Exempt duties include a wide range of activities related to providing clerical support to operational and administrative areas. SUPERVISION RECEIVED AND EXERCISED:
Operates
under the direct general supervision of a Supervisor; the Front Desk
Receptionist exercises no supervision over other employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The
below statements are intended to describe the general nature and scope of work
being performed by this position. This is not a complete listing of all
responsibilities, duties and/or skills required. Other duties may be assigned.
* Ensure documents are accurately filed
* Open, sort and route incoming mail;
Prepare outgoing mail
* Perform variety of administrative and
clerical support
* Answer telephone, screen and direct
calls
* Operate office machines including
scanners, copiers and fax machines
* Assist operational teams with
administrative needs
* Assist clients and customers at the
front desk
* May perform daily opening and closing
procedures of the front lobby.
* Perform data entry into
SharePoint, and PHA business system
* Provide excellent customer service
to participants, landlords, co-workers, clients and vendors
* Obtain certification in Housing Choice
Voucher Basics within 120 days of employment
* Ensure regular attendance and
punctuality
* Perform other duties as assigned
DESIRED
QUALIFICATIONS:
High School
Diploma; Education equivalent to a two-year degree from a regionally accredited
institution in Public Administration, Social Science or a closely related
field preferred; Alternatively, a minimum of two years of
progressively responsible work experience for a public agency, or related work
in the social service or community service.
Must be able
to communicate effectively both orally and in writing; and possess strong
computer and organizational skills required to prioritize tasks and demands and
consistently to deliver work product on time.
Veterinary Receptionist
Front desk receptionist job in Jacksonville Beach, FL
PetVet Care Centers' Pet Doctors of America is currently seeking a Veterinary Receptionist to join their team! At Pet Doctors of America, you will find a team of compassionate professionals who pour their hearts into every patient and client they serve. We support and encourage one another, creating a workplace where everyone feels valued. Together, we provide exceptional care that enriches the lives of pets and the people who cherish them.
Position Overview
The Customer Service Representative / Receptionist contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.
Key Responsibilities
Provides excellent customer service in-person, over the phone, and during high-stress situations.
Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
Assists with medication pickups, inquiries, and provides information about services and products.
Inputs and manages data in practice management software, including billing and accounts.
Assists with retail sales, weighing pets, processing faxes, and maintaining records.
Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.
Qualifications (Required)
High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
2+ years of customer service experience
Skills: critical thinking, ability to prioritize tasks, willingness to go above and beyond for clients
Ability to respond to client communications (verbal or via email or text) in a professional manner, tech savvy (we use several different platforms for client communication, prescriptions, patient treatment tracking, etc)
Candidate MUST be warm & bubbly, this position requires constant client interaction
Knowledge of clerical procedures and ability to organize files and records
Excellent customer service skills, providing courteous and prompt assistance
Accurate cash handling and cashiering abilities
Strong multitasking skills with attention to detail
Flexibility in scheduling, including weekends and holidays
Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds
Preferred Skills (Nice to Have)
Veterinary experience preferred
Familiarity with medications, procedures, Cornerstone (PIMS)
What We Offer
We care deeply about supporting our team members - professionally and personally. Benefits include:
Medical, dental, and vision insurance
Paid Parental Leave (birth, adoption, foster)
401(k) with discretionary contribution
Team Member Pet Discounts
Emotional wellbeing support - including Calm app access and 24/7 EAP
CE stipends and career development resources
Grant Circle - a relief fund for team members facing personal hardship
Local hospital culture backed by national resources
Pay Range$15-$17 USD
At PetVet Care Centers, we're committed to a Culture of Care - for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.
Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.
You care for pets. We care for you.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
Auto-ApplyFront Desk Coordinator - Jacksonville, FL
Front desk receptionist job in Jacksonville, FL
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
What we are looking for in YOU and YOUR skillset:
* Driven to climb the company ladder!
* Possess a winning attitude!
* Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
* This is not an entry level position and marketing experience is preferred *
Essential Responsibilities:
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between fran
Experienced Veterinary Receptionist
Front desk receptionist job in Saint Augustine, FL
Nease Animal Hospital is a thriving, well-established small animal practice located in beautiful St. Augustine, Florida. With 2 dedicated doctors and a fast-paced, team-oriented environment, we're proud to serve quality care to the pets of St. Augustine, Nocatee, Ponte Vedra, and Twin Creeks.
Our clients love us (just check out our glowing online reviews!) because we combine top-notch veterinary medicine with a genuinely friendly, compassionate approach. We allow room for modern medical practice to work alongside holistic and Traditional Chine Medicine techniques. As we continue to grow, we're looking for passionate veterinary professionals to join our close-knit team and help us care for even more pets and their people.
We offer a wide range of services to ensure comprehensive care for our patients, including:
* Preventive & wellness care
* Holistic services such as acupuncture
* Nutritional counseling
* Dentistry and soft tissue surgeries
* Behavioral management appointments
* And so much more!
We believe in work-life balance, which is why we're open Monday through Friday, 7 a.m. to 5 p.m., with weekends off to enjoy everything Florida has to offer.
Whether you're looking for a supportive place to grow your career or a welcoming team that feels like family, Nease Animal Hospital might just be your perfect fit!
To learn more about us click Nease Animal Hospital
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We're looking for:
* Experienced Receptionist with a minimum of 1-year veterinary experience preferred
* Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
* Highly organized and possess computer skills
* Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
Pay Range: $16-$18hr
We offer our staff:
* Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
* Employee Assistance Program
* Paid Vacation and Sick Time for ALL Employees
* Paid Bereavement Program
* Paid Parental Leave Program
* Competitive Compensation
* Continuing Education Allowance (applies to licensed/registered/certified roles)
* Tuition Assistance Program
* Access to a CVA/CVT/CVPM Partnership through Penn Foster
* Career Development Opportunities
* Referral Bonus Program for most positions!
* Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
* *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
* Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
Medical Front Office Staff
Front desk receptionist job in Jacksonville, FL
Job DescriptionWe are seeking a friendly, professional, and detail-oriented Medical Front Office Receptionist to join our team. Responsibilities:
Greet and check patients in for appointments
Collect copays and verify insurance information
Update and maintain accurate patient records
Answer incoming phone calls and assist patients with scheduling or inquiries
Support the clinical team with front office administrative tasks
Qualifications:
1+ year of experience in a medical front office setting (required)
Knowledge of medical terminology (required)
Strong communication and customer service skills
Ability to multitask and stay organized in a fast-paced environment
Proficiency with computers and electronic health records (EHR) systems preferred
Veterinary Receptionist (Birch Island)
Front desk receptionist job in Jacksonville, FL
Now Hiring: Veterinary Receptionist Clinic Type: Independently Owned and Operated
Compensation: Starting at $16/hour, based on experience Benefits for Full-Time Employees:
Comprehensive benefits package
75% employee pet discount
Supportive, experienced team
Opportunities for professional growth
About the Role
Birch Island Vet is seeking a compassionate, detail-oriented Veterinary Receptionist to join our front desk team. As the first point of contact for clients and their pets, you'll play a key role in providing a welcoming, organized, and supportive environment. Your work will help ensure smooth clinic operations and a positive experience for every visitor.
Responsibilities
Warmly greet clients and pets in person and over the phone
Schedule appointments and manage the daily calendar
Check patients in and out, process payments, and update records
Coordinate with the medical team to maintain efficient patient flow
Provide general information to clients regarding services, medications, and pet care
Maintain a clean, professional, and inviting front desk area
Qualifications
Minimum 2 years in a client-facing or receptionist role (veterinary experience preferred)
Excellent communication and customer service skills
Calm, friendly demeanor with a genuine interest in animals and their caregivers
Strong multitasking and organizational abilities
Proficient with phones, computers, and practice management software
Reliable, punctual, and collaborative team player
Preferred (but not required)
Prior experience in a veterinary clinic or animal care setting
Familiarity with scheduling software, invoicing, and medical record systems
Why Birch Island Vet?
If you're looking to join a low-drama, supportive team that values teamwork, client relationships, and exceptional care, Birch Island Vet may be the perfect fit. We're committed to creating a positive, respectful work environment where everyone has the opportunity to grow.
Apply today and bring your skills to a clinic that truly values both its team and its clients!
Medical Front Desk
Front desk receptionist job in Jacksonville, FL
Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!
As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.
In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.
We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk Associate with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!
Required Education and Experience
High School graduate or equivalent
One year of related experience
AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
#IDcentral
Front Desk Coordinator I
Front desk receptionist job in Jacksonville, FL
Classification: Full-time, Non- Exempt
Department: Practice Operations
Reports to: Practice Manager
Staff
Last Revised: February 2025
Performs various clerical duties for office manager, or providers including: answering telephones, taking messages, scheduling appointments, copying, and creating/scanning charts. Responsible for data entry and patient account follow up, as well as monthly reports.
DUTIES AND RESPONSIBILTIES
Answer and screens high volume telephone calls in a courteous manner, and records messages for providers and other personnel.
Schedule patient appointments and procedures according to established policies and procedures.
Check-in patients upon arrival at the office as well as check-out upon departure.
Obtain accurate information from patients and ensure all registration forms are complete.
Collect patient and insurance payments and reconcile charges on a daily basis.
Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances.
File records in appropriate sections of patient charts in EMR.
Prepare patient charts in advance and scan documents into charts in EMR.
Transcribe letters and create forms as needed.
Maintain files and records in a confidential manner.
Maintain organization and efficiency of front office, including office supply inventory.
Maintain patient confidentiality.
Perform other related duties as directed or assigned
Requirements:
QUALIFICATIONS/ REQUIREMENTS
High school diploma or GED.
Minimum of 2 years of experience in a medical office, front office or scheduling experience.
REQUIREMENTS FOR LEVEL I STATUS:
Entry level (1-4 years' experience) and/or meet the basic requirements of the job with the need for additional supervision
Excess of 4 years' experience if meeting only the basic requirements of the job with need for additional supervision
PERFORMANCE REQUIREMENTS
Knowledge of clinic policies and procedures.
Knowledge of computer programs and applications.
Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
Skill in operating office equipment
Skill in handling paperwork/filing adequately.
Skill in handling incoming phone calls and triaging appropriately.
Skill in written and verbal communication.
Ability to learn/use other computer programs including Microsoft Excel, e-mail, Internet, and Microsoft PowerPoint.
Ability to sort and file materials correctly by alphabetic or numeric systems.
Ability to flexibly respond to changing demands.
Ability to organize and prioritize tasks effectively.
WORKING CONDITIONS
Work performed in office environment. Involves frequent contact with staff and patients. May require working under stressful conditions.
EQUIPMENT OPERATED
Office machinery including computers, fax, dictating machine, calculator, and photocopier.
PHYSICAL DEMANDS
Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands or deliveries, or sitting for extended periods of time. Stress can be triggered by multiple staff demands and deadlines. Occasionally lift and carry files up to 20 pounds
SAFETY HAZARD OF THE JOB
Minimal Hazards
This does not list all the duties and responsibilities of the job. You may be asked by supervisors or managers to perform other instruction, duties, and responsibilities, as appropriate. You will be evaluated in part based upon your performance of the duties and responsibilities identified in this .
Management has the right to revise this at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, with or without cause.
Medical Front Desk
Front desk receptionist job in Jacksonville, FL
Job Description
Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!
As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.
In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.
We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk Associate with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!
Required Education and Experience
High School graduate or equivalent
One year of related experience
AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
Front Office
Front desk receptionist job in Jacksonville, FL
Busy pediatric office looking for a self-starter with a positive attitude, and GREAT customer service skills., must have ability to multitask and work under pressure at a very busy pediatric office. Must be able to work all shifts including nights and weekends, and willing to travel between offices.
Front Desk Receptionist Job Description
Our Front Desk Receptionists are responsible for greeting our patients in a friendly manner, maintaining the organization of the front office, and ensuring the lobby environment is welcoming.
Responsibilities and Duties
Maintain confidentiality of all patient records
Register new patients and update necessary records
Schedule patient appointments
Distribute forms and paperwork to patients; ensuring their completion
Greet patients and other visitors to our office
Answer patients' questions and provide assistance when necessary
Communicate effectively and appropriately with staff
Appropriately answer and direct all incoming calls
Collect and process patient payments correctly
Close the daily batch accurately
Qualifications and Skills
High school diploma or equivalent
1+ years of experience working as a medical receptionist is required
Pediatric experience preferred
Strong interpersonal skills
Ability to work independently and as part of a team
Required: at least 1 year of experience working at a medical office
Auto-ApplyResort Seasonal Front Desk Agent (PM)- ICH
Front desk receptionist job in Saint Augustine, FL
Looking for a dedicated, team-oriented candidate to join our Front Desk team at our Cunningham Property Management Brand's location: The Inn at Camachee Harbor in St. Augustine, Florida!
Work Type: Full-time, Seasonal position.
Work Schedule: Night shifts only from 3PM - 11PM.
Workdays: Tuesdays-Saturdays. Position will run from November to March.
Benefits are not eligible for this role.
Position Summary:
Processes all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secures payment; activate/reissue room keys. Ensures rates match established codes, and document exceptions. Communicates to appropriate staff when guests are waiting for an available room. Advises guest of messages. Clears departures in computer system. Coordinates with Housekeeping to track room status and guest concerns. Files guest paperwork or documentation. Operates telephone switchboard station. Runs and checks daily reports, contingency lists, and credit card authorization reports. Supplies guests with directions and information. Answers, records, and processes all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Counts and secures bank at beginning and end of shift. Processes all payment types, vouchers, paid-outs, charges, and provide change.
Reports accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follows all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other associates. Comply with quality assurance expectations and standards. Perform other reasonable job duties as requested by Supervisors.
Key Duties/Accountabilities
Answers telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking, and relaying messages, and allowing the caller to end the call.
Speaks to guests and co-workers using clear, appropriate, and professional language.
Discusses work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Talks with and listens to other associates to effectively exchange information.
Exchanges information with other associates using electronic devices (e.g., pagers and two-way radios, email).
Activates room keys using electronic key machine and reissue new room keys to guests as necessary (e.g., lost key) by verifying guest identity and using electronic key machine.
Ensures rates match market codes and that any exceptions are documented and include an explanation.
Secures valid form of payment (e.g., credit card, cash) prior to issuing room key.
Processes all guest check-ins by confirming reservations in computer system verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures.
Processes all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room key, and requesting comments on guest's stay.
Accommodates requests for room changes when possible.
Communicates to appropriate staff that there are guests that are waiting for an available room.
Verifies and adjusts billing for guests. Sets up accurate accounts for each guest upon check-in according to their requirements (i.e., shares, separate room/tax/incidentals, comp).
Assigns room according to guest request and preferences whenever possible.
Informs guest of any messages (e.g., voicemail, mail, faxes) received for them and send to room if required.
Keeps track of changes in room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping.
Clears departures in computer system to document that rooms are no longer occupied.
Coordinates with Housekeeping to track readiness of rooms for check-in and to report guest concerns.
Reviews requests for late check-outs and approve according to occupancy.
Files guest paperwork or documentation.
Preferred Qualifications
**
Kindly be advised that all educational credentials listed on your resume will be subject to verification and validation.
**
High school diploma or G.E.D.; or one year of related experience and/or training; or equivalent combination of education and experience
Vocational School Degree or Business Certification.
Company Culture
Celebrate Success
Strive for Excellence
Seek to Understand
Adapt Quickly
Tell the Truth
Change Champions
Human Centric
Front Desk Coordinator, Float, Jacksonville West, Full-Time
Front desk receptionist job in Orange Park, FL
Join a friendly and collaborative team, working alongside multiple employees to provide superior patient care in an outpatient setting.
Responsibilities:
Provide a positive patient experience through patient engagement
Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
Collect co-payments, co-insurance, and deductible at time of service
Ability to multi-task in a fast paced environment
Maintaining patient records and accounts by obtaining, recording, and updating the account
Maintain communication with the center manager and provider relations specialist
Effectively communicate both verbally and written with referral sources and vendors
Qualifications:
High school diploma or GED.
One year experience working in a medical office.
Basic understanding of insurance and authorizations.
Hours: M-F hours between 7A-6P
Location: West Jacksonville Region Clinics (Westide, Ortega, Fleming, Orange Park)
Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.
Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:
Competitive Pay
Comprehensive Benefits package
Vacation/Paid Time Off
Retirement Plan
Employee Discounts
Clinical Education and Professional Development Programs
Auto-ApplyCasa Monica Resort-Poseidon Spa Part-Time Receptionist
Front desk receptionist job in Saint Augustine, FL
Job Title: Spa Reception Department: Spa Reports to: Spa Director Job Type: Non-Exempt Arch Amenities Group & Poseidon Spa Casa Monica Resort Wellness-driven. Hospitality-focused. At Casa Monica Resort and Spa, we pride ourselves on delivering exceptional guest experiences in a relaxing, luxurious environment. Our resort combines world-class hospitality with personalized service, offering guests a peaceful escape designed for comfort, wellness, and rejuvenation. As part of our dedicated team, you will help create memorable moments for every guest who stays with us.
What Poseidon Spa is Seeking:
We are looking for enthusiastic, customer service minded professionals who are passionate about hospitality and committed to upholding high standards of guest care. The ideal candidate is friendly, proactive, and enjoys working in a team-oriented environment. Strong communication skills, attention to detail, and a positive attitude are essential, as is the ability to anticipate guest needs and deliver outstanding service.
Combined, Casa Monica Resort and Spa and Arch Amenities Group is the leading provider of amenity management and wellness services. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.
Arch Amenities partners with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.
With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.
The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.
If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.
Job Summary:
The Spa Front Desk Receptionist is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Spa Front Desk Receptionist will need to process transactions, handle money, contribute to facility cleanliness and follow brand standards.
Key Responsibilities:
* Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
* Adheres to policies of the facility and Arch Amenities Group.
* Follows Brand Standards of Casa Monica Resort and Spa
* Follows Marriott Spa Brand Standards
* Reports any incident or accident to the Facility Manager.
* Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy.
* Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair.
* Maintains a monthly inventory of supplies and or products, when applicable.
* Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests..
* Greets each and every guest with a smile and direct eye contact.
* Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc.
* Uses time efficiently throughout shifts by checking equipment, locker rooms, gift shop stocks, inventory, etc.
* Keeps area clear of clutter and personal effects.
* Informs co-worker(s) of pertinent information at the end of the shift.
* Maintains and updates staff communication books.
* Informs facility manager of any member, guest, or facility issues.
* Makes reservations for spa services and personal training, when applicable.
* Receives payments for goods and services and properly accounts for the money.
* Reconciles daily sales, deposits, and receipts, when applicable.
* Assists staff with lifting and storing facility equipment, furniture, and products to help maintain the facility and prepare for special events.
* Follows all protocols and procedures put in place by spa management and director
* Additional duties as assigned.
Qualifications:
* High School diploma
* Customer service experience
* Previous experience handling money
* Excellent communication, customer service skills, and work ethic
* Efficient, well organized, and able to handle a variety of duties simultaneously
* Professional manner, discretion, and appearance
* Excellent verbal and written skills
* Energetic, enthusiastic and motivational
* Strong team player
* Proficient in appropriate computer skills and office equipment
* Ability to lift 25 lbs.
* Availability to work nights, weekends and holidays
* Availability to stand for long periods of time
* This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
* The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
Essential Function
Seldom
Occasionally
Frequently
Stationary Position -- Sitting or Standing
X
Active Position -- Walking, jogging, running
X
Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate
X
Climb/Balance -- Stairs, ladders, ropes, equipment, beams
X
Stoop/kneel/crouch or crawl -- Position self, move
X
Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information
X
See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more
X
Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.
X
DISCLAIMER
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.
Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.
Front Desk Coordinator - Jacksonville, FL
Front desk receptionist job in Jacksonville, FL
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
What we are looking for in YOU and YOUR skillset:
-Driven to climb the company ladder!
-Possess a winning attitude!
-Have a high school diploma or equivalent (GED).
-Complete transactions using point of sale software and ensure all patient accounts are current and accurate
-Have strong phone and computer skills.
-Have at least one year of previous Sales Experience.
-Participate in marketing/sales opportunities to help attract new patients into our clinics
-Be able to prioritize and perform multiple tasks.
-Educate Patients on wellness offerings and services
-Share personal Chiropractic experience and stories
-Work cohesively with others in a fun and fast-paced environment.
-Have a strong customer service orientation and be able to communicate effectively with members and patients.
-Manage the flow of patients through the clinic in an organized manner
* This is not an entry level position and marketing experience is preferred *
Essential Responsibilities:
-Providing excellent services to members and patients.
-The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
-Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
-Answering phone calls.
-Re-engaging inactive members.
-Staying updated on membership options, packages and promotions.
-Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
-Maintain the cleanliness of the clinic and organization of workspace
-Confident in presenting and selling memberships and visit packages
-Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between fran
Auto-ApplyFront Office
Front desk receptionist job in Jacksonville, FL
of front desk associate at several locations.
Looking for a self starter with a positive attitude, and GREAT customer service skills, must have the ability to multitask and work under pressure in a very busy pediatric office. Must be able to work all shifts including nights and weekends, and must be willing to travel between office.
Experience required: At least one year working at a medical office required.
Auto-ApplyFront Desk Coordinator
Front desk receptionist job in Jacksonville, FL
Job DescriptionDescription:
Performs various clerical duties for office manager, or providers including: answering
telephones, taking messages, scheduling appointments, copying, and creating/scanning charts.
Responsible for data entry and patient account follow up, as well as monthly reports.
DUTIES AND RESPONSIBILTIES
· Answer and screens high volume telephone calls in a courteous manner, and record
messages for providers and other personnel.
· Schedule patient appointments and procedures according to established policies and
· procedures.
· Check-in patients upon arrival at the office as well as check-out upon departure.
· Obtain accurate information from patients and ensure all registration forms are complete.
· Collect patient and insurance payments and reconcile charges on a daily basis.
· Verify account balances and refunds for accuracy. Provide information to patients
regarding unpaid balances.
· File records in appropriate sections of patient charts in EMR.
· Prepare patient charts in advance and scan documents into charts in EMR.
· Transcribe letters and create forms as needed.
· Maintain files and records in a confidential manner.
· Maintain organization and efficiency of front office, including office supply inventory.
· Maintain patient confidentiality.
· Perform other related duties as directed or assigned
Requirements:
QUALIFICATIONS/ REQUIREMENTS
· High school diploma or GED.
· Minimum of 2 years of experience in a medical office, front office or scheduling experience.
REQUIREMENTS FOR LEVEL I STATUS:
· Entry level (1-4 years' experience) and/or meet the basic requirements of the job with the
need for additional supervision
· Excess of 4 years' experience if meeting only the basic requirements of the job with need for additional supervision
PERFORMANCE REQUIREMENTS
· Knowledge of clinic policies and procedures.
· Knowledge of computer programs and applications.
· Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and
make changes accurately.
· Skill in operating office equipment
· Skill in handling paperwork/filing adequately.
· Skill in handling incoming phone calls and triaging appropriately.
· Skill in written and verbal communication.
· Ability to learn/use other computer programs including Microsoft Excel, e-mail,
Internet, and Microsoft PowerPoint.
· Ability to sort and file materials correctly by alphabetic or numeric systems.
· Ability to flexibly respond to changing demands.
· Ability to organize and prioritize tasks effectively.