Front desk receptionist jobs in Brown Deer, WI

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a receptionist engaging with our donors and performing administrative tasks to support plasma center operations. How you will contribute: * You will answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills * You will assist donors with appointments; create or pull donor record files * You will provide customer service to donors (external) and fellow employees (internal) * You will maintain orderly filing system, purging records * You will report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes, through use of company approved procedures What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - WI - Milwaukee U.S. Starting Hourly Wage: $17.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - WI - Milwaukee Worker Type Employee Worker Sub-Type Regular Time Type Part time Job Exempt No

Job Description Veterinary Village has openings for receptionists; both full and part-time positions are available. Veterinary Village, located in Lomira WI, is a privately held clinic. We are growing and are in need to receptionists who are outgoing, welcoming and provide exceptional service to our clients. Veterinary Village's core values: Dedicated - to our patients, clients, and employees. Collaboration - work together to develop workable solutions; everyone's opinion counts! Innovation- be a leader in veterinary medicine by using state-of-the-art technology, learning new procedures, and supporting continuing educational opportunities. Veterinary Village is seeking employees who are “dedicated to enhancing the quality of human and animal life today and tomorrow.” We value the personal and professional growth of our staff. Our clinic specializes in dog and cat wellness and prevention, surgeries, reproduction, chiropractic techniques, laser therapy and more. We utilize low-stress handling, Fear Free principles with our patients. We have lab technology on site that allows us to see test results quickly and make health decisions/treatments based on those results. Veterinary Village is seeking receptionists who are: Passionate, eager to grow and learn and work within a team environment. o Growth opportunities are available within the clinic Ability to build rapport with clients, team members and leadership. Ability to maintain a positive, supportive approach at all times. Demonstrate patience and kindness, compassion and understanding, especially in challenging situations. Can respond to the pressure of a fast-paced environment with dignity and professionalism. Have confidence in owning tasks/responsibilities and deliver positive outcomes. Job duties include but are not limited to: Administration of client records Warmly and enthusiastically greet clients and patients arriving for appointments Managing a multi-line phone system Schedule appointments with clients Assist clients at checkout with transactions Veterinary Village offers employees: Paid-time-off Paid holidays Paid bereavement Medical, dental and vision insurance plans Short-term disability and life insurance plans Critical illness and accident insurance plans Flex spending accounts Heath Savings accounts 401(k) with match Flexible schedule Employee discount on services and medication Employee Assistance Program Uniforms and annual allowance Paid CE and licensing/certification fees Tuition reimbursement

Are you a detail-oriented, people-loving individual who thrives in a bustling environment? Connect Chiropractic in Wauwatosa, WI, is on the hunt for a full-time Chiropractic Front Desk Receptionist who's ready to make a difference! With a competitive pay range of $18-$23 per hour and a fast-paced, rewarding role, this is your chance to be the heartbeat of our vibrant office. We also provide top-notch benefits and perks that include 8 paid holidays, 40 hours of PTO (after one year of employment), unlimited unpaid PTO, group discounts for health, dental, and vision insurance, $50/month gym membership reimbursement, and free chiropractic care for employees and their family members. Let's keep our patients smiling and our office running like a well-oiled machine! YOUR ROLE AS OUR CHIROPRACTIC FRONT DESK RECEPTIONIST As a Chiropractic Front Desk Receptionist, your day starts with the buzz of a busy office. You greet patients with a warm smile and manage their check-ins, ensuring everything runs on schedule. You keep a keen eye on the clock, orchestrating patient flow and handling any incoming calls with grace. As the timekeeper and organizer, you set the stage for a smooth, efficient day, all while maintaining a friendly atmosphere that our patients love. THE MINIMUM QUALIFICATIONS TO BE CONSIDERED High school diploma or equivalent Ability to thrive in a fast-paced environment Excellent communication and interpersonal abilities Preferred Qualifications: Customer-facing experience SCHEDULE & LOCATION This full-time role is based at our clinic in Wauwatosa, WI. Your schedule will be: Wauwatosa Schedule: Monday: 8am-1:30pm & 2:40pm - 7pm Tuesday: 1:00 PM - 7pm Wednesday: 7:30am-12:30pm & 2:40pm-6pm Thursday: 7:30am-12:30pm & 2:40-7 pm GET FAMILIAR WITH OUR CLINIC Founded in 2020, our fast-growing clinic has quickly developed a reputation for having some of the highest quality chiropractic care in the Greater Milwaukee area. Our neurologically based approach to healthcare empowers our patients to take charge of their well-being. As we strive to stay on the cutting edge of the healthcare industry, we consider our employees to be our most important asset. We value them and want to help them progress and grow. To that end, we ensure that they have the training and support they need to succeed. We also offer generous benefits and a fun, fast-paced atmosphere that makes our office an exciting place to work. Excited to join our team? Applying is quick and easy with our mobile-friendly initial application! Just take 3 minutes to complete it to get started. Don't miss out on this opportunity to be a key player in our thriving office!

Job Opportunity: Front Desk Receptionist/Patient Care Coordinator Quick Job Details: Setting: Private Dental Clinics in the Greater Milwaukee area Schedule: Full-time, 40 hours per week, no weekends Hours: Clinics operate from 7 AM to 7 PM; shifts will fall within these hours Job Requirements: Previous experience as a Clinical Care Coordinator preferred Compensation: Competitive hourly wage: $18 to $21 per hour Benefits: Comprehensive benefits package Join our dedicated team and help provide exceptional patient care! Apply now!

ACTIVELY HIRING - Front Desk & Sales Patient Care Coordinator for a Growing Physical Therapy Clinic Who We Are Looking For: Are you looking to be part of a growing business in which you can make a massive impact on the lives of its clients now and far into the future? Do you love the idea of selling-to-serve and nurturing relationships with people in order to help them? Would you like to be instrumental in revolutionizing a growing business and playing a vital role in developing its systems and procedures? Are you a self-starter where being organized is a priority? Do you enjoy being creative in your work and being provided autonomy to WOW your clients? Are you able to multi-task and prioritize projects while simultaneously meeting deadlines and prioritizing your day? Do you have experience in sales? Are you able to overcome objections to help someone truly see the value in something that they may not have immediately recognized? Can you communicate effectively with people from all different backgrounds - with both verbal and written communication? Do you find yourself easily connecting and communicating with clients and their families at a deep and impactful level to empower them to obtain what THEY really want? Do you get a thrill from selling products and services you know will have a massive impact on peoples' lives? Do you have a drive for learning and growing as a person and as a professional? Do you enjoy the challenge of striving to achieve goals? We know that real ‘A Players' love to be held accountable for high standards of performance, which means you'll be given your own key objectives and outcomes. When these are consistently met and exceeded, you'll experience substantial benefits and privileges and enjoy the opportunity of room for significant growth in this role. About Us - Balance Within Integrative Physical Therapy We are the Premiere Integrative Physical Therapy Clinic of the Midwest offering a cutting-edge combination of Traditional and Holistic therapies that give our patients the best results possible, even when other approaches have failed. We are a small but quickly growing clinic of 8 years that has firmly established itself as a leader in providing the highest level of care for our patients with everything from chronic/complex to simple/acute problems. We love to help people enjoy an active lifestyle and avoid medications or surgeries. Much of our growth has happened because of the incredible team and culture that has been created at Balance Within, prioritizing not only giving the very best care to our patients but also taking great care of our employees. We've created a culture where the team loves coming to work to continually learn and grow, and a place our patients look forward to coming back to time and time again. We encourage you to examine our clinic website to best understand who we are and the patients we serve: *********************** Our team currently includes 3 highly skilled Physical Therapists and we are needing to add another valuable piece to the team in the role of Sales/Patient Care Coordinator. This is an immense opportunity for you to play a key role at the ground level of a quickly growing organization and help us continue this growth by providing an exceptional customer experience for our patients that goes way beyond what is offered by most health care facilities. The right person has worked with customers in a sales role in the past and has a strong track record of managing different personalities in a kind and compassionate manner. Answering questions, overcoming objections and turning inquiries into happy buyers in the sales experience, whether on the phone or in person, will be an incredibly valuable requisite for this position. The Role: Your role will be THE most important role of this organization. You are the gatekeeper into the practice and what will stand between someone getting the help they truly need or having them keep looking for ‘fixes' for their health that may be more detrimental such as medications and surgeries. You will be responsible for managing the clinic phone line which includes following up with leads and answering the phone, converting inquiries into paying patients and ensuring our patients are looked after and made to feel not only welcomed but also deeply cared for. Other responsibilities will include responding to email and social media inquiries as well as various administrative tasks such as support with marketing, scheduling and other special projects. Your success in this role is intimately tied to the success of the practice. By booking new patients via the phone/online and excelling at helping to retain those patients as lifelong customers, our business grows. This growth of revenue will create many opportunities for your professional growth, bonuses and raises in the future. We're looking for a highly motivated individual that is excited about reaping the rewards of their efforts professionally and financially, someone who is looking to be a long-term member of our team and grow and “level up” with us. To make this happen, we're looking for someone who creates the type of customer experience patients are very happy to pay for and can't wait to tell others about. Does this sound like you? The Tasks: Be a Leader. We are all leaders in life in our own way and each individual plays a role, in their own right, within this organization. The following are key areas of leadership that you would play: Nurture incoming leads by phone and successfully progress those leads along the nurturing process to predictably and consistently convert incoming leads to Initial Evaluations or Free Consultations. Effectively communicate the value of our services and be able to explain how what we do is worth the price we are asking Successfully handle price objections Hold a lengthy (often 15-20 min or longer) conversation with new patients on the phone ensuring patients are committed and understand/have bought into our exceptional level of service Track your own results of your own performance accurately and objectively and report results to owners on a weekly basis. Prepare each week for analysis, self-critique, and solutions (with support as needed) if the outcomes are not met. If the outcomes are met, analyze why in order to continue to personally grow in the role and multiply those successes over and over again. Engage in sales training by us (owners) and other outside sources for personal growth and development of sales and nurturing skills. Participate actively in team trainings and meetings/strategy sessions. Engage successfully in client management on a regular basis. Regularly seek out and attend networking events in order to establish referral sources, other services for the business and our clients, help us remain top-of-mind within the community, and establish new networking resources not yet established within the business. Expand the utilization of various technologies to streamline, simplify, and optimize the business, for example, but not limited to, Google Docs, Google Calendar, Intake Q, etc. This does not require a high level of technical skill, simply the ability to be persistent enough to research the use of such technologies, report on their capabilities, and take the time to set them up for the business to streamline, simplify, and improve communication within the business. Ensure people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved to meet their goals in therapy. Ensure people show up excited for their appointment after scheduling and know what to expect their first day Follow up with patients over the phone to ensure satisfaction is being achieved Establish the empathy needed to nurture leads in order to help the business create a great name and reputation in the community. Foster deep relationships with patients Respond to email and social media inquiries, comments Send out Free Tips Reports and related material through direct mail or email within 1 day of the lead calling in. Then follow-up with those leads by phone within 1-2 days immediately following the enquiry. Develop and regularly update the procedures library so every aspect of your role is documented and can be achieved by anyone else in the business Assist with special projects to support clinic growth Skills/Competencies Needed: Sell: Be able to sell (aka sharing helpful information with people to turn them into educated consumers) and to thus allow skeptical cold leads to feel nurtured along the process in order to turn a predictable number of them into paying clients. Continuous Improvement: Pursues and values continued learning, improvement and growth (personally and professionally). Attention to detail: Does not let important details slip through the cracks. Also being willing and able to recognize when other members of the team have allowed details to slip through the cracks. Not everyone on the team will be detail oriented. Some people will be more big picture. This role requires a detail oriented person immediately from the beginning. Organization and Planning: Plans, organizes, schedules and budgets time in an efficient, productive manner and focuses on key priorities. Dependability: Follows through on commitments; lives up to verbal and written agreements. Proactivity: Acts without being told what to do. Brings new ideas to the company Solutions-Oriented Mindset: The ability to self-reflect, learn, and modify performance based on challenges, experiences, mistakes, successes, and feedback from others. Insightful and knowledgeable: Be able to answer all questions asked on the phone in such a way that increases the likelihood that the person asking will want to become a customer. Knowledge: Have a basic level of understanding of the human body, medicine, and the healthcare system in order to learn how to communicate with leads and clients in a healthcare business. Empathy: Be able to hold meaningful conversations with prospective patients on the phone for often 15-20 min or longer. Have an understanding and empathy for the clientele we serve such individuals experiencing chronic pain, women's pelvic health concerns and medical complexities. Highest Level of Patient Experience: Provide a warm and welcoming greeting to patients when they arrive in the clinic or call. Recall names, faces and stories/personal details of patients and in doing so making our patients feel welcomed, important and remembered. Technology: Strong comfort level with technology, social media. Technology-savvy enough to research and develop new technologies and programs into the business. Cognitive Plasticity: Demonstrates an ability to quickly and proficiently understand and absorb new information. Persistence: Demonstrates the willingness to go the distance and be creative to get something done. Tenacity: Kind tenacity to handle objections, denials, and the occasional rude person over the phone or in person. Alertness: Be able to spot potential referral situations or opportunities for the sale of other products and services. Resourcefulness: Proficiency in client management and problem-solving through challenges with leads and clients. Optimistic Personality: Consistently present with an optimistic, bright personality which our clients will fall in love with. Team Player: Being able to work with a team to regularly optimize the service for our clients and grow a business. What We Will Do For You: Give you an amazing environment and culture to be a part of that includes working with a team of incredibly talented and very supportive staff - as well as very friendly customers Provide you with ongoing training and support in the fields of sales, customer service, marketing and technology integration Opportunity to develop and grow within a team/culture that is value driven and strongly service oriented Competitive salary with an incredible opportunity to earn even more as we grow as a result of your impact Opportunity to be a difference maker in our patients' lives every day Compensation: Competitive pay available depending on level of skill and experience with opportunity for salaried position in the future and significant raises as our company grows due to your impact. Opportunity for quarterly bonuses tied to your performance. Hours: 20-40 hours/week; option to begin with part time and grow into full-time if desired, or to keep regular part-time or full-time hours long term. Location: This position will primarily include working from our clinic in beautiful downtown Delafield, WI but has the option to include some time working virtually from home each week. THANK YOU SO MUCH FOR YOUR INTEREST IN THIS POSITION! We look forward to hearing from you soon! ~Doctors Sarah and Jereme Trunk, Owners, Balance Within - Integrative Physical Therapy *NOTE: Balance Within LLC is an equal opportunity employer

FACE FOUNDRIÉ is a focused facial bar specializing in all things face; facials, lashes, brows and skincare. Our modern, open concept spaces promote a welcoming and relaxing environment. There is a ton of growth potential within FACE FOUNDRIÉ.! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door! They are responsible for maintaining a positive environment that maintains and exceeds standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Responsible for maintaining an organized schedule. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the manager to notify when supplies of any kind are low to ensure we have all items on hand. Assist in all in store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory product training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services; ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience Sales and Marketing Experience Preferred Salon Experience Current Esthetics Students are preferred Job Type: Full Time, Part Time Education: High school, or equivalent Availability: Weekdays, Daytime

Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Healthcare Benefits 36-40 hours per week $14-$17/hour plus Bonuses What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! ‘Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Benefits Offered Competitive pay $14 -$17/hr+ Bonuses Healthcare Benefits Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR iv STxazy21

Position Type **Full Time** Job Shift **1st Shift** Education Level **High School Diploma, HSED or GED** Travel Percentage **None** Category **Nonprofit - Social Services** **Description** **GENERAL FUNCTIONS** This is a professional position that performs a variety of clerical/support activities that create efficient and effective communication within the organization. **Essential Job Functions:** (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.) - Greets, assists, and announces consumers and visitors. - Schedules psychiatry, psychotherapy, and nursing appointments for WHCG clients. - Responsible for making daily telephone appointment reminders. - Answers and routes incoming telephone calls; checks voicemail and returns calls and/or forwards voicemails received hourly. - Processes new referrals for Whole Health Clinical Group. - Responsible for ensuring accurate insurance information is collected. - Collects and documents payment for services rendered at WHCG. - Scans and enters data in the computer system pertaining to identification cards, insurance cards, consents, and other paperwork. - Responsible for ensuring client forms are completed and gathering annual paperwork for clinic. - Coordinates scheduling with internal and external professionals of their consumers appointments. - Prepares correspondence for staff and makes copies as needed. - Files paperwork into Whole Health Therapies, Targeted Case Management, and Community Support Program files in a timely manner. - Distributes/prepares mail daily. - Arranges for interpreter services for clients as needed - Records maintenance requests for WHCG facility residents. - Distributes and collects quarterly Satisfaction Surveys - Participates in department quality planning activities, (e.g. continuous improvement, Logic models, performance metrics, etc.,) - Other duties as assigned (Required language) **Qualifications** **Required Education, Experience, Certifications, Licensure and Credentials:** (Where appropriate, education and/or experience may be substituted) **Minimum Required Education:** High School Diploma/GED required **Minimum Required Experience:** Minimum of 2 years' experience as a receptionist. Behavioral Health experience preferred. **Required License - Certification - Registration:** **Issued By Governing Body (if applicable):** N/A **Travel Type:** None **Knowledge, Skills, & Abilities:** - Proficiency with Microsoft Word and Excel - Experience with Electronic Health Record (EHR), preferred. - Ability to type a minimum of 50 wpm. - Professional workplace appearance and conduct; friendliness and courtesy to consumers, co-workers, peers, and vendors. - Effectively communicates and develops good working relationships with leaders, peers, and others. - Reliability in reporting to work regularly and on time - Must possess good communication, listening, writing and organizational skills. - Ability to communicate clearly, both orally and in writing. - Ability to operate a computer, printer, fax machine, and other equipment as necessary to complete daily tasks. - Excellent writing skills with minimal errors - Ability to communicate effectively over the telephone, by computer and in person. - Ability to perform well in a fast-paced work environment. - Knowledge of medical transcription guidelines and practices is desirable. - Customer Focus: Builds and maintains customer satisfaction with the products and services offered by the organization. - Gaining Voluntary Compliance: Convinces others to follow recommendations and advice to bring them into compliance with regulations, standards, or policies. - Listening: Understands and learns from what others say. - Coachable: Being responsive to feedback and carrying out tasks as directed by the manager. **Physical Requirements, Visual Acuity, and Work Conditions:** **Physical Requirements:** Exerting up to 30 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Work is performed largely in an office environment utilizing various office equipment including, but not limited to, a personal computer, copy machine, fax machine, and multi-line phone. **Visual Acuity:** The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal. **Working Conditions** : None: The worker is not substantially exposed to adverse environmental conditions. Hours of work will generally be during regular business hours and average at least 40 hours a week.

Be the first smiling face for patients, family members and visitors - be our Receptionist! Posted Salary Range USD $15.00 - USD $18.00 /Hr. Wage Commensuration The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets, experience, education and training, licensure and certifications, and other business and organizational needs. Duties & Responsibilities Answer and direct incoming calls Take/ deliver messages to personnel Answer questions for callers regarding the organization including address, directions, etc. Welcome on-site visitors, assist them appropriately, and always provide excellent customer service to both the visitors and fellow staff members. Perform other administrative or clerical duties such as filing, photocopying, and collating as needed. Qualifications & Requirements Must have a minimum High School diploma or equivalent G.E.D Must have 1-3 years of relevant experience, preferably in a healthcare environment Must have excellent phone etiquette, communication skills, and customer service skills Must have working knowledge of computers, internet access, and the ability to navigate within Microsoft Office Suite, or similar programs Ideal candidate is outgoing, upbeat, organized, and demonstrates excellent customer services skills Reliable transportation required Benefits All of our employees are valued and receive a competitive wage; full time team members are also offered a comprehensive benefit package which includes: Medical, Dental, Vision, Life and Disability Insurance/ Flexible Spending Accounts Tuition Reimbursement & Nursing Loan Repayment Programs PerkSpot - Local Deals and Weekly Perks Program 401(k) Paid Time Off Plan New Pet Insurance Discount available DailyPay option available! - Get your pay, when you need it. Purchasing Power - online purchase/payroll deduction Tickets at Work - entertainment ticket discounts Employee Assistance Plan - easy-to-use services to help with everyday challenges of life (available for all employees and their families) Helping Friends Foundation - our employees' hardship/crisis fund Auto and Home Insurance - employee discount available - payroll deduction! In-facility education programs and more! EOE Statement Drug Free, Smoke-Free work place. Equal Opportunity Employer, including disability/vets

At Network Health, our success is driven by our mission to build healthy, strong Wisconsin communities. This mission inspires every decision we make, including the exceptional individuals we welcome to our team. We are currently seeking a Receptionist to join our Brookfield office. As the first point of contact for our members and visitors, the Receptionist will embody professionalism and a commitment to service excellence. This dynamic role includes key responsibilities such as: Maintaining a clean and welcoming reception area. Ensuring security by monitoring video surveillance and issuing visitor badges. Supporting special projects as needed. Managing facility-related tasks like mail sorting, office supply inventory, and light housekeeping. If you're passionate about providing outstanding service and contributing to a mission-driven organization, we'd love to hear from you. Join us in creating healthier communities, one interaction at a time! Location: Candidates must reside in the state of Wisconsin for consideration. This position is based out of our Brookfield office. Hours: 1.0 FTE, 40 hours per week; 8am-5pm (with a 1-hour lunch) Monday through Friday. Check out our 2024 Community Report to learn a little more about the difference our employees make in the communities we live and work in. As an employee, you will have the opportunity to work hard and have fun while getting paid to volunteer in your local neighborhood. You too, can be part of the team and making a difference. Apply to this position to learn more about our team. Job Responsibilities: Represent the philosophy, mission, values, and vision of Network Health in all interactions. Follow all organizational, regulatory, and credentialing procedures and policies. Welcome and direct members and visitors, answering routine questions per departmental standards. Collect and receipt member premium payments as needed. Maintain security and monitor reception area access. Ensure cleanliness and organization of the reception area. Handle weather-related, emergency, and building safety announcements. Accept deliveries from UPS, FedEx, and other suppliers. Assist with mail-related tasks, including sorting, distributing, and processing outgoing mail. Order and manage office supply inventory. Assist with light maintenance and housekeeping tasks. Support leaders with clerical and administrative tasks such as preparing reports, presentations, and managing schedules. Perform other duties as assigned. Job Requirements: High school diploma or equivalent. Previous reception and general office experience preferred. Network Health is an Equal Opportunity Employer.

Who we are: At Lucas Milhaupt, we develop next-generation material joining solutions that are propelling industries forward. Join with the Best and become part of a team that rewards continuous improvement, celebrates diversity, and propels every team member toward personal and professional growth. We are passionate about creating a culture where every voice is heard, every idea considered, and every success celebrated. We believe in the power of career development and the transformative impact it can have on individuals and communities. As we continue to grow and expand as a company, we are actively seeking diverse and talented individuals who share our passion for material joining and want to be part of a journey that encourages personal and professional growth. At Lucas, our focus is on our people - the key to our success. Our goal is to offer employees an unparalleled experience, with opportunities to grow and improve the quality of their lives and the lives of their families. Role overview: The Temporary Office Worker will support the Quality Assurance team in maintaining and improving organizational standards. This role provides hands-on experience in quality control processes, documentation, and compliance activities within an office environment. Education: * Currently enrolled in a high school or college program (Business, Quality Management, or related field preferred). * Strong attention to detail and organizational skills. * Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). * Excellent communication and problem-solving abilities. * Ability to work independently and as part of a team. EEO Statement: We offer equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We also provide reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state or local law. If you require assistance or reasonable accommodation in completing this application or during any aspect of the application process, please contact Human Resources at ************.

Job Description ACTIVELY HIRING - Front Desk & Sales Patient Care Coordinator for a Growing Physical Therapy Clinic Who We Are Looking For: Are you looking to be part of a growing business in which you can make a massive impact on the lives of its clients now and far into the future? Do you love the idea of selling-to-serve and nurturing relationships with people in order to help them? Would you like to be instrumental in revolutionizing a growing business and playing a vital role in developing its systems and procedures? Are you a self-starter where being organized is a priority? Do you enjoy being creative in your work and being provided autonomy to WOW your clients? Are you able to multi-task and prioritize projects while simultaneously meeting deadlines and prioritizing your day? Do you have experience in sales? Are you able to overcome objections to help someone truly see the value in something that they may not have immediately recognized? Can you communicate effectively with people from all different backgrounds - with both verbal and written communication? Do you find yourself easily connecting and communicating with clients and their families at a deep and impactful level to empower them to obtain what THEY really want? Do you get a thrill from selling products and services you know will have a massive impact on peoples' lives? Do you have a drive for learning and growing as a person and as a professional? Do you enjoy the challenge of striving to achieve goals? We know that real ‘A Players' love to be held accountable for high standards of performance, which means you'll be given your own key objectives and outcomes. When these are consistently met and exceeded, you'll experience substantial benefits and privileges and enjoy the opportunity of room for significant growth in this role. About Us - Balance Within Integrative Physical Therapy We are the Premiere Integrative Physical Therapy Clinic of the Midwest offering a cutting-edge combination of Traditional and Holistic therapies that give our patients the best results possible, even when other approaches have failed. We are a small but quickly growing clinic of 8 years that has firmly established itself as a leader in providing the highest level of care for our patients with everything from chronic/complex to simple/acute problems. We love to help people enjoy an active lifestyle and avoid medications or surgeries. Much of our growth has happened because of the incredible team and culture that has been created at Balance Within, prioritizing not only giving the very best care to our patients but also taking great care of our employees. We've created a culture where the team loves coming to work to continually learn and grow, and a place our patients look forward to coming back to time and time again. We encourage you to examine our clinic website to best understand who we are and the patients we serve: *********************** Our team currently includes 3 highly skilled Physical Therapists and we are needing to add another valuable piece to the team in the role of Sales/Patient Care Coordinator. This is an immense opportunity for you to play a key role at the ground level of a quickly growing organization and help us continue this growth by providing an exceptional customer experience for our patients that goes way beyond what is offered by most health care facilities. The right person has worked with customers in a sales role in the past and has a strong track record of managing different personalities in a kind and compassionate manner. Answering questions, overcoming objections and turning inquiries into happy buyers in the sales experience, whether on the phone or in person, will be an incredibly valuable requisite for this position. The Role: Your role will be THE most important role of this organization. You are the gatekeeper into the practice and what will stand between someone getting the help they truly need or having them keep looking for ‘fixes' for their health that may be more detrimental such as medications and surgeries. You will be responsible for managing the clinic phone line which includes following up with leads and answering the phone, converting inquiries into paying patients and ensuring our patients are looked after and made to feel not only welcomed but also deeply cared for. Other responsibilities will include responding to email and social media inquiries as well as various administrative tasks such as support with marketing, scheduling and other special projects. Your success in this role is intimately tied to the success of the practice. By booking new patients via the phone/online and excelling at helping to retain those patients as lifelong customers, our business grows. This growth of revenue will create many opportunities for your professional growth, bonuses and raises in the future. We're looking for a highly motivated individual that is excited about reaping the rewards of their efforts professionally and financially, someone who is looking to be a long-term member of our team and grow and “level up” with us. To make this happen, we're looking for someone who creates the type of customer experience patients are very happy to pay for and can't wait to tell others about. Does this sound like you? The Tasks: Be a Leader. We are all leaders in life in our own way and each individual plays a role, in their own right, within this organization. The following are key areas of leadership that you would play: Nurture incoming leads by phone and successfully progress those leads along the nurturing process to predictably and consistently convert incoming leads to Initial Evaluations or Free Consultations. Effectively communicate the value of our services and be able to explain how what we do is worth the price we are asking Successfully handle price objections Hold a lengthy (often 15-20 min or longer) conversation with new patients on the phone ensuring patients are committed and understand/have bought into our exceptional level of service Track your own results of your own performance accurately and objectively and report results to owners on a weekly basis. Prepare each week for analysis, self-critique, and solutions (with support as needed) if the outcomes are not met. If the outcomes are met, analyze why in order to continue to personally grow in the role and multiply those successes over and over again. Engage in sales training by us (owners) and other outside sources for personal growth and development of sales and nurturing skills. Participate actively in team trainings and meetings/strategy sessions. Engage successfully in client management on a regular basis. Regularly seek out and attend networking events in order to establish referral sources, other services for the business and our clients, help us remain top-of-mind within the community, and establish new networking resources not yet established within the business. Expand the utilization of various technologies to streamline, simplify, and optimize the business, for example, but not limited to, Google Docs, Google Calendar, Intake Q, etc. This does not require a high level of technical skill, simply the ability to be persistent enough to research the use of such technologies, report on their capabilities, and take the time to set them up for the business to streamline, simplify, and improve communication within the business. Ensure people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved to meet their goals in therapy. Ensure people show up excited for their appointment after scheduling and know what to expect their first day Follow up with patients over the phone to ensure satisfaction is being achieved Establish the empathy needed to nurture leads in order to help the business create a great name and reputation in the community. Foster deep relationships with patients Respond to email and social media inquiries, comments Send out Free Tips Reports and related material through direct mail or email within 1 day of the lead calling in. Then follow-up with those leads by phone within 1-2 days immediately following the enquiry. Develop and regularly update the procedures library so every aspect of your role is documented and can be achieved by anyone else in the business Assist with special projects to support clinic growth Skills/Competencies Needed: Sell: Be able to sell (aka sharing helpful information with people to turn them into educated consumers) and to thus allow skeptical cold leads to feel nurtured along the process in order to turn a predictable number of them into paying clients. Continuous Improvement: Pursues and values continued learning, improvement and growth (personally and professionally). Attention to detail: Does not let important details slip through the cracks. Also being willing and able to recognize when other members of the team have allowed details to slip through the cracks. Not everyone on the team will be detail oriented. Some people will be more big picture. This role requires a detail oriented person immediately from the beginning. Organization and Planning: Plans, organizes, schedules and budgets time in an efficient, productive manner and focuses on key priorities. Dependability: Follows through on commitments; lives up to verbal and written agreements. Proactivity: Acts without being told what to do. Brings new ideas to the company Solutions-Oriented Mindset: The ability to self-reflect, learn, and modify performance based on challenges, experiences, mistakes, successes, and feedback from others. Insightful and knowledgeable: Be able to answer all questions asked on the phone in such a way that increases the likelihood that the person asking will want to become a customer. Knowledge: Have a basic level of understanding of the human body, medicine, and the healthcare system in order to learn how to communicate with leads and clients in a healthcare business. Empathy: Be able to hold meaningful conversations with prospective patients on the phone for often 15-20 min or longer. Have an understanding and empathy for the clientele we serve such individuals experiencing chronic pain, women's pelvic health concerns and medical complexities. Highest Level of Patient Experience: Provide a warm and welcoming greeting to patients when they arrive in the clinic or call. Recall names, faces and stories/personal details of patients and in doing so making our patients feel welcomed, important and remembered. Technology: Strong comfort level with technology, social media. Technology-savvy enough to research and develop new technologies and programs into the business. Cognitive Plasticity: Demonstrates an ability to quickly and proficiently understand and absorb new information. Persistence: Demonstrates the willingness to go the distance and be creative to get something done. Tenacity: Kind tenacity to handle objections, denials, and the occasional rude person over the phone or in person. Alertness: Be able to spot potential referral situations or opportunities for the sale of other products and services. Resourcefulness: Proficiency in client management and problem-solving through challenges with leads and clients. Optimistic Personality: Consistently present with an optimistic, bright personality which our clients will fall in love with. Team Player: Being able to work with a team to regularly optimize the service for our clients and grow a business. What We Will Do For You: Give you an amazing environment and culture to be a part of that includes working with a team of incredibly talented and very supportive staff - as well as very friendly customers Provide you with ongoing training and support in the fields of sales, customer service, marketing and technology integration Opportunity to develop and grow within a team/culture that is value driven and strongly service oriented Competitive salary with an incredible opportunity to earn even more as we grow as a result of your impact Opportunity to be a difference maker in our patients' lives every day Compensation: Competitive pay available depending on level of skill and experience with opportunity for salaried position in the future and significant raises as our company grows due to your impact. Opportunity for quarterly bonuses tied to your performance. Hours: 20-40 hours/week; option to begin with part time and grow into full-time if desired, or to keep regular part-time or full-time hours long term. Location: This position will primarily include working from our clinic in beautiful downtown Delafield, WI but has the option to include some time working virtually from home each week. THANK YOU SO MUCH FOR YOUR INTEREST IN THIS POSITION! We look forward to hearing from you soon! ~Doctors Sarah and Jereme Trunk, Owners, Balance Within - Integrative Physical Therapy *NOTE: Balance Within LLC is an equal opportunity employer Powered by JazzHR hgs82ZLMcN

Job Description Front Desk Agent "Join the Atira Hotels Family and Build a Legacy of Hospitality!" Job Details Job Type: Part-time Pay: $15.5 - $16.25 per hour Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends Job Overview The Front Desk Agent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues. Key Responsibilities Reservation Management: Receive and process reservations via phone, fax, and mail. Enter reservations into the computer system and provide additional information. Verify pricing, discounts, and billing information, and notify customers of room features and availability. Maintain reservation files and resolve related problems. Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols. Customer Service: Check in and out guests efficiently. Process customer payments and post applicable charges. Inform customers of credit holds and conduct customer surveys. Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously. Keep customers informed of company policies, procedures, and account statuses. Professional Relations: Maintain the company's professional reputation by providing superior customer service. Assist and support area personnel as needed. Coordinate with the Accounting Department regarding customer credit status. Keep management informed of area activities and significant problems. Effective working relations with company personnel. Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc. Perform any other tasks/duties as assigned by the manager/ supervisor. Qualifications Education/Certification: High school graduate or equivalent. Experience: Customer service and data entry experience preferred. Skills/Abilities: Excellent communication and public relations skills. Well organized and attentive to detail. Willingness to assist others. Strong typing abilities and proficiency with PC, calculator, and office equipment. Benefits Employee hotel room discount Holiday pay Paid training Professional development assistance WHY YOU'LL LOVE WORKING WITH US: Unleash Your Creativity: We're all about innovation and fresh ideas. Let your imagination run wild! Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day. Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities. Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead. Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us. If you're still with us, there's only one thing left to do: Apply now and become part of something amazing! Diversity, Equity, Inclusion & Equal Employment Opportunity at SpringHill Suites Wauwatosa: SpringHill Suites Wauwatosa is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.

Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive Wage Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Be the Calm in the Storm - Join VMP Healthcare as a Receptionist! Become the trusted first point of contact at VMP Healthcare-a role where compassion meets coordination. As the Receptionist, you'll guide visitors, support residents and staff, and ensure smooth communication across the entire facility. From managing emergency codes to delivering friendly, efficient service, you'll help create a safe, organized, and welcoming environment every day. VMP is dedicated to delivering comprehensive senior healthcare and community living services in alignment with our core values; Integrity, Respect, Compassion, Excellence, Teamwork, Community, and Fun. Our vision is to spearhead the evolution of the senior living industry towards a dynamic future, driven by innovative and resident-focused clinical and administrative solutions. Onsite Part-Time Every Monday and Tuesday: 4:00pm-8:00pm Every other Saturday and Sunday: 8:00am-4:30pm Compensation: $15.00-$19.00 per hour, dependent on experience What's In It For You: Insurance: Dental, Vision, Life, Short-Term and Long-Term Disability, Accident and Critical Illness Educational Opportunities for Career Advancement 403b Retirement Plan and Roth IRA Employee Assistance Program Employee Referral Program Paid Time Off Education Requirements: High school diploma One to three months related experience or equivalent combination of education and experience. Essential Functions of the Job: Emergency & Safety Pro: Stay fully trained on all emergency codes, respond and document promptly, and make clear, timely announcements to keep the facility informed. Call Center Multitasker: Answer and direct calls quickly and politely, follow call-handling procedures, take accurate messages, and maintain confidentiality at all times. Friendly Front-Desk Guide: Welcome visitors, provide accurate directions, and create a positive, professional first impression for everyone entering the facility. Paging & Communications Coordinator: Make calm, clear announcements and page staff or residents as needed-keeping messages within guidelines and minimizing disruption. Organized Clerical Support: Maintain records and logs, check listings for accuracy, handle light typing tasks, and keep department information neatly organized. What you can expect from us upon our receipt of your application: The Hiring Manager will contact you within 1-2 business days of your application submission Complete 1-2 interview(s) and meet with immediate supervisor and mentor Upon receiving the job offer, complete onboarding paperwork through Paycor Paid New-Hire Orientation Continuous training from mentor

We are looking for full-time Daytime Receptionist to join our team! The Receptionist is responsible for greeting guests and answering phones to point customers in the right direction. The right candidate has superb customer service skills, is highly organized, and pays attention to detail. We're looking to fill this position as soon as possible, apply today! Job Duties and Responsibilities: Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket. Make change accurately and issue receipts to customers. Ascertain and record totals of counter tickets and repair orders, sales deposits and verify against all cash, checks and credit card payments on hand at end of shift (including excel worksheet of service and parts invoice totals) (add credit card slips to balance to batch totals) (communicating any discrepancies) (put repair order, counter tickets or stock numbers on credit card slips or checks). Verify parts and service invoices to batch posting report must account for all invoices closed from the prior day. Process internal orders daily. Guarantee all checks in accordance with the company policy. Answer phones and direct consumer to the proper department and follow up in a timely manner. * Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution. Must follow all company safety policies and procedures. Promptly and efficiently answer multi-line switchboard and transfer calls. Check with Management at the end of each shift before leaving the dealership to make sure they do not need anything additional. Filing as needed (Service Repair Orders, Parts Counter Tickets, Car Deal Files, Hard Copies) Perform any other special duties as requested by Dealer and other Managers. Requirements Regular attendance consistent with attendance policy. Shift Hours 7:30 am - 4:30 pm Monday thru Thursday 7:30 am - 6:00pm Friday High school diploma or equivalent Ability to read and comprehend instructions and information. Ability to stay stationary for long periods of time Excellent oral communication skills. Professional personal appearance. Ability to communicate customers' interests needs and requests to management and sales personnel. We Offer Competitive Pay Paid training Paid vacation Medical, dental, and vision 401K Closed Sundays The International Autos Group is a family owned and operated group of dealerships serving customers in the Milwaukee, Chicago, and Minnesota. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968. Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. The International Autos Group will do all they can to promote their employees' growth in the company. We will continually strive to define, improve and operate by setting the highest standards in the retail automobile industry

We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Here at Serra Toyota, we work as a team, and our team strives to be the best for our customers. If you feel that your skills would be an asset to our team, then we want to get to know you! A little history... "Take care of the customer and your employees, and the rest will take care of itself."- Albert M. Serra Serra Toyota is proud to be part of Serra Automotive, one of the top ten privately-held retail automotive groups in the nation. In 1973, founder Albert M. Serra began with a single Chevy store and a people-first philosophy. Within five years, the dealership achieved Top Five status in the United States and, in the process, fine-tuned a solid formula for growth and an unquenchable passion for success. Following sound operational strategies, Serra Automotive has managed steady expansion in economies both struggling and strong. Today, Serra Automotive operates in eight states and employs over 2,200 people. The network includes 60 dealerships and represents 57 automotive franchises, making it a formidable force in the $1 trillion automotive retailing industry. WE OFFER: Paid training Paid vacation Medical, dental, and vision 401K Closed Sundays RESPONSIBILITIES: Manage and track all leads Ensure all leads are followed up with in a timely manner Manage day-to-day business of the center Collect and analyze metrics Provide training and ongoing support to the call center representatives Answer customer inquiries and calls when necessary REQUIREMENTS: Strong communication skills Positive energy Eager to improve Competitive attitude Previous sales experience required Previous management experience preferred Automotive industry experience preferred Team player Organized Self-motivated individual that thrives on goals

Receptionists are the first line of communication between a participant and provider. Under the direction of the Business Office Management and the Receptionist Lead, Gerald L. Ignace Indian Health Center's receptionist perform a variety of tasks. This may include updating and maintaining records by getting the appropriate information from the program participants and providers, scanning medical records, and verifying insurance eligibility. Being skilled in computer software, such as excel spreadsheets, word processing and other programs relative to the Agency is also necessary to perform the required tasks. This position is considered a crucial link between patients, staff, and providers. Receptionists must portray excellent communication and customer service skills, as well as be able to multitask, prioritize, and stay organized. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Greet all patients arriving at our facility in a friendly and professional manner, including staff, patients, vendors, providers, and community members. * Collect required documents from patients during check-in. * Administer daily appointment check-ins and registration of all guests and patients. * Cover multiple reception areas within the agency and provide service where appropriate/necessary. * Collect, update and maintain demographic information, insurance information, and any other necessary personal information. * Enter and verify insurances. * Perform prior authorizations for required insurances. * Schedule, reschedule, cancel appointments accordingly. * Provide confirmation calls for all scheduled appointments, conduct patient call backs, mail "no show letters", and check voicemail throughout the day. * Collaborate with clinical staff to efficiently manage daily provider schedules and assist with accommodating walk-in patients or same day appointments. * Perform data entry of insurance information. * Process patient payments and co-payments. * Comply with HIPAA, IHC's, and privacy rules. * Request medical records from outside healthcare facilities. * Maintain and organize filing systems. * Attend and participate in required departmental meetings. * Maintain upkeep of all front desk forms and paperwork. * Maintain a clean, clutter-free work area always. * Participate as a productive representative of the Patient Centered Medical Home. * Obtain reason for the call and transfer appropriately. * Implements timely responses to all incoming calls and orderly scheduling of patient appointments. * Be aware of the urgency of the call so that emergencies are handled appropriately. * Oversee assigned clinical tracking duties. * Receive and record messages for staff according to telephone protocol. * Attend and receive the necessary training for the agency's data and scheduling system (EPIC). * Sign and honor agency confidentiality statement regarding both patient's and agency information. QUALIFICATIONS: EDUCATION AND/OR EXPERIENCE: * High school diploma or GED Required. * Microsoft Outlook Proficiency Required. * Medical Insurance terminology Required. LANGUAGE SKILLS: Candidate must be able to effectively communicate in English - written and verbal. Bi-lingual is a plus. SKILLS: * Ability to communicate with the public effectively and tactfully. * Ability to handle multiple telephone calls. * Ability to be adaptable and flexible * Ability to follow written and verbal instructions. * Ability to work with professional and para-professional staff. * Ability to add, subtract, multiply, and divide in all units of measure (using whole numbers, common fractions, and decimals; and has ability to compute rate, ratio, and percent and to draw and interpret bar graphs). * Ability to comprehend detailed, written and/or verbal instructions. * Ability to deal with problems involving variables in standardized situations. * Ability to be proficient in computer usage * Ability to learn software. OTHER SIGNIFICANT FACTORS: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit; use hands to manipulate objects, tools or controls; reach with hands and arms; and talk and hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Noise level in the work environment is usually quiet. Work is performed in an office environment utilizing various office equipment including, but not limited to, a computer, copy machine, fax machine, and multi-line phone. Ability to communicate effectively over the telephone, by computer and in person. Ability to perform well in a fast-paced work environment. This is a general outline of the essential functions of this position and shall not be construed as an all-inclusive description of all work requirements and responsibilities. The employee may be required to perform other job-related duties as requested by the designated work leader(s). All requirements are subject to change over time. All positions at the Gerald L. Ignace Indian Health Center have the responsibility to carry out functions to maintain inspection and survey readiness, participate in Quality Improvement initiatives, as well as assist in and/or provide education for health promotion and disease prevention. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. GLIIHC supports a safe, healthy and drug-free work environment through criminal and caregiver background checks and pre-employment drug testing. GLIIHC maintains a smoke-free environment. The Gerald L. Ignace Indian Health Center, Inc. provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. Equal Opportunity employer/Veteran/Disabled. American Indian and Veteran Preference employer.