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Warehouse Operations Clerk - Driver
Potawatomi Casino Hotel 3.5
Front desk receptionist job in Milwaukee, WI
Starting at $17.88 per hour | First Shift - weekends required
In this fast-paced, high-energy environment where attention to detail is essential, how do we ensure our goods are properly stored and distributed? As a Warehouse Operations Clerk, you will ensure the receipt and delivery of goods runs smoothly; you will have top-notch organizational skills, and the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.
Principal Duties and Responsibilities (*Essential Functions)
*Receive, store, issue, and distribute all products across multiple storage locations in a fast paced, high-volume environment to meet Casino and Hotel operational needs.
*Perform daily receiving process for all goods and services using the receiving worksheet to delivery ticket method.
*Store and rotate all goods utilized by the property in correct bin locations across all warehouses.
*Fill and issue all inventoried product from all warehouse locations utilizing the Purchasing/Inventory Control System (P/IC System) generated inventory issue requisition.
*Distribute all incoming non-inventoried product to the correct department utilizing the P/IC system generated receiving worksheet.
*Participate in all monthly, quarterly, and annual inventories.
*Maintain a thorough, working knowledge of all casino and hotel products including but not limited to dry goods, paper products, gaming equipment, chemical supplies, and Food and Beverage specifications.
*Maintain the receiving docks and warehouses in an organized, clean, and safe condition in accordance with Occupational Safety and Health Administration (OSHA) requirements.
Report any motor vehicle violations to management within 24 hours of the incident, if assigned driving responsibility.
Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations.
Perform other duties as assigned.
Job Qualifications
A high school diploma or equivalent is required. One year of inventory, warehouse, shipping, receiving, or related experience is required.
Office skills must include the ability to use standard office equipment and general computer knowledge. Experience with Red Rock and EPIC warehouse information and inventory systems preferred.
The ability to successfully achieve forklift certification.
Must have a valid, unexpired Wisconsin Driver's License.
Must have and maintain an acceptable Motor Vehicle Record (MVR).
Must pass a DOT Physical Exam.
The ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and fractions.
The ability to maintain discretion in handling confidential information.
The ability to interact with guests and team members professionally.
The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
While performing the duties of this job, the team member is regularly required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 100 pounds on a regular basis and up to 200 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Working Conditions
The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. While performing the duties of this job, the team member occasionally works near moving mechanical parts and machinery. The team member is frequently exposed to cold, hot and/or humid conditions. The team member is occasionally exposed to fumes and/or airborne particles, and vibration.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
$17.9 hourly 2d ago
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Cash Office Assistant
Primark 2.6
Front desk receptionist job in Gurnee, IL
Because your opportunities are endless
Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. We do everything with passion, high standards and care around here. And if that sounds like you, join us as a Cash Office Assistant.
Because you matter
People are at the heart of what we do, so it's essential that we provide you with the right environment to perform at your very best. We offer benefits that put you first:
Salary: we offer a competitive starting base pay with $0.50 increases at 6 months and 12 months of employment
Balance: Plan your life outside of work with set schedules and guaranteed hours
Paid time off: Earn paid time off for every hour you work, inclusive of part time roles
Discounts: Use your in-store employee discount across our fabulous range
Development: Grow your career with our development programs and career paths
Retirement: Secure your future with our generous 401K Retirement Plan & Company Match
Workspace: Enjoy our best in class back of house colleague workspace
Support: Explore our well-being initiatives and employee assistance programs
What will I be doing?
As a Cash Office Assistant at Primark, you control the cash. This means you will be stabilizing the tills (our term for registers) and monitoring use of petty cash. You will contribute to the profitability of the store through:
Efficiently and accurately controlling cash handling operations
Noting any till discrepancies
Preparing tills for the following day
Who you are:
We love to delight our customers with amazing in store experiences and that starts with you! Here's what we need:
You are detailed oriented, fashion-loving person with 2 years of experience in handling cash procedures, as well as retail experience.
You're passionate about people and creating those amazing experiences
You're honest, a strong communicator who can also listen, share ideas and get involved where needed
You've got good organisational skills and attention to detail
You're a team player with high levels of motivation, a positive attitude and willingness to learn
You're interested in fashion and the latest looks
You have a high school diploma or equivalent
To join us, apply today!
The pay range for this role is: $17.60
This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors.
Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.
Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.
$17.6 hourly 1d ago
Receptionist /Data entry/Dispatcher
Job On Remote Online USA
Front desk receptionist job in Bayside, WI
compensation: $15-$20/ hr plenty of overtime and incentive opportunities.
employment type: employee's choice job title: Receptionist /Data entry/Dispatcher
Busy Logistics company seeks Motivated and quick thinking individuals >
Answer 3-4 phone lines and Do data entry.
Must speak some Spanish and must be able to multi task.
Must be punctual and Reliable.
Career oriented and committed individuals will be promoted to management.
$15-20 hourly 60d+ ago
Receptionist / Donor Entry Specialist
Biolife 4.0
Front desk receptionist job in Milwaukee, WI
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a receptionist engaging with our donors and performing administrative tasks to support plasma center operations.
How you will contribute:
* You will answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills
* You will assist donors with appointments; create or pull donor record files
* You will provide customer service to donors (external) and fellow employees (internal)
* You will maintain orderly filing system, purging records
* You will report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes, through use of company approved procedures
What you bring to Takeda:
* High school diploma or equivalent
* Ability to walk and/or stand for the entire work shift
* Will work evenings, weekends, and holidays
* Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
* Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
* Fine motor coordination, depth perception, and ability to hear equipment from a distance
* Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
* 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - WI - Milwaukee
U.S. Starting Hourly Wage:
$17.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - WI - Milwaukee
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Part time
Job Exempt
No
$17 hourly 21d ago
Chiropractic Front Desk Receptionist
Connect Chiropractic
Front desk receptionist job in Milwaukee, WI
Job Description
Are you a detail-oriented, people-loving individual who thrives in a bustling environment? Connect Chiropractic in Wauwatosa, WI, is on the hunt for a full-time Chiropractic FrontDeskReceptionist who's ready to make a difference!
With a competitive pay range of $18-$23 per hour and a fast-paced, rewarding role, this is your chance to be the heartbeat of our vibrant office. We also provide top-notch benefits and perks that include 8 paid holidays, 40 hours of PTO (after one year of employment), unlimited unpaid PTO, group discounts for health, dental, and vision insurance, $50/month gym membership reimbursement, and free chiropractic care for employees and their family members. Let's keep our patients smiling and our office running like a well-oiled machine!
YOUR ROLE AS OUR CHIROPRACTIC FRONTDESKRECEPTIONIST
As a Chiropractic FrontDeskReceptionist, your day starts with the buzz of a busy office. You greet patients with a warm smile and manage their check-ins, ensuring everything runs on schedule. You keep a keen eye on the clock, orchestrating patient flow and handling any incoming calls with grace. As the timekeeper and organizer, you set the stage for a smooth, efficient day, all while maintaining a friendly atmosphere that our patients love.
THE MINIMUM QUALIFICATIONS TO BE CONSIDERED
High school diploma or equivalent
Ability to thrive in a fast-paced environment
Excellent communication and interpersonal abilities
Preferred Qualifications:
Customer-facing experience
SCHEDULE & LOCATION
This full-time role is based at our clinic in Wauwatosa, WI. Your schedule will be:
Wauwatosa Schedule:
Monday: 8am-1:30pm & 2:40pm - 7pm
Tuesday: 1:00 PM - 7pm
Wednesday: 7:30am-12:30pm & 2:40pm-6pm
Thursday: 7:30am-12:30pm & 2:40-7 pm
GET FAMILIAR WITH OUR CLINIC
Founded in 2020, our fast-growing clinic has quickly developed a reputation for having some of the highest quality chiropractic care in the Greater Milwaukee area. Our neurologically based approach to healthcare empowers our patients to take charge of their well-being. As we strive to stay on the cutting edge of the healthcare industry, we consider our employees to be our most important asset. We value them and want to help them progress and grow. To that end, we ensure that they have the training and support they need to succeed. We also offer generous benefits and a fun, fast-paced atmosphere that makes our office an exciting place to work.
Excited to join our team? Applying is quick and easy with our mobile-friendly initial application! Just take 3 minutes to complete it to get started. Don't miss out on this opportunity to be a key player in our thriving office!
Job Posted by ApplicantPro
$18-23 hourly 29d ago
Temp Office worker
Lucas-Milhaupt, Inc. 4.0
Front desk receptionist job in Cudahy, WI
Who we are: At Lucas Milhaupt, we develop next-generation material joining solutions that are propelling industries forward. Join with the Best and become part of a team that rewards continuous improvement, celebrates diversity, and propels every team member toward personal and professional growth.
We are passionate about creating a culture where every voice is heard, every idea considered, and every success celebrated. We believe in the power of career development and the transformative impact it can have on individuals and communities.
As we continue to grow and expand as a company, we are actively seeking diverse and talented individuals who share our passion for material joining and want to be part of a journey that encourages personal and professional growth.
At Lucas, our focus is on our people - the key to our success. Our goal is to offer employees an unparalleled experience, with opportunities to grow and improve the quality of their lives and the lives of their families.
Role overview:
The Temporary Office Worker will support the Quality Assurance team in maintaining and improving organizational standards. This role provides hands-on experience in quality control processes, documentation, and compliance activities within an office environment.
Education:
* Currently enrolled in a high school or college program (Business, Quality Management, or related field preferred).
* Strong attention to detail and organizational skills.
* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
* Excellent communication and problem-solving abilities.
* Ability to work independently and as part of a team.
EEO Statement:
We offer equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We also provide reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state or local law. If you require assistance or reasonable accommodation in completing this application or during any aspect of the application process, please contact Human Resources at ************.
$30k-39k yearly est. 60d+ ago
Front Desk Receptionist - Dental Clinic | Milwaukee, WI
Healthplus Staffing 4.6
Front desk receptionist job in Milwaukee, WI
Job Opportunity: FrontDeskReceptionist/Patient Care Coordinator
Quick Job Details:
Setting: Private Dental Clinics in the Greater Milwaukee area
Schedule: Full-time, 40 hours per week, no weekends
Hours: Clinics operate from 7 AM to 7 PM; shifts will fall within these hours
Job Requirements:
Previous experience as a Clinical Care Coordinator preferred
Compensation:
Competitive hourly wage: $18 to $21 per hour
Benefits:
Comprehensive benefits package
Join our dedicated team and help provide exceptional patient care! Apply now!
$18-21 hourly 60d+ ago
Front Bar Receptionist
Face FoundriÉ
Front desk receptionist job in Milwaukee, WI
FACE FOUNDRIÉ is a focused facial bar specializing in all things face; facials, lashes, brows and skincare. Our modern, open concept spaces promote a welcoming and relaxing environment. There is a ton of growth potential within FACE FOUNDRIÉ.!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door! They are responsible for maintaining a positive environment that maintains and exceeds standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Responsible for maintaining an organized schedule.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the manager to notify when supplies of any kind are low to ensure we have all items on hand.
Assist in all in store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory product training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services; ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience
Sales and Marketing Experience
Preferred Salon Experience
Current Esthetics Students are preferred
Job Type: Full Time, Part Time
Education: High school, or equivalent
Availability: Weekdays, Daytime
$29k-36k yearly est. 60d+ ago
Receptionist-WHCG
Centers for Independence 3.8
Front desk receptionist job in Milwaukee, WI
Position Type **Full Time** Job Shift **1st Shift** Education Level **High School Diploma, HSED or GED** Travel Percentage **None** Category **Nonprofit - Social Services** **Description** **GENERAL FUNCTIONS** This is a professional position that performs a variety of clerical/support activities that create efficient and effective communication within the organization.
**Essential Job Functions:**
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)
- Greets, assists, and announces consumers and visitors.
- Schedules psychiatry, psychotherapy, and nursing appointments for WHCG clients.
- Responsible for making daily telephone appointment reminders.
- Answers and routes incoming telephone calls; checks voicemail and returns calls and/or forwards voicemails received hourly.
- Processes new referrals for Whole Health Clinical Group.
- Responsible for ensuring accurate insurance information is collected.
- Collects and documents payment for services rendered at WHCG.
- Scans and enters data in the computer system pertaining to identification cards, insurance cards, consents, and other paperwork.
- Responsible for ensuring client forms are completed and gathering annual paperwork for clinic.
- Coordinates scheduling with internal and external professionals of their consumers appointments.
- Prepares correspondence for staff and makes copies as needed.
- Files paperwork into Whole Health Therapies, Targeted Case Management, and Community Support Program files in a timely manner.
- Distributes/prepares mail daily.
- Arranges for interpreter services for clients as needed
- Records maintenance requests for WHCG facility residents.
- Distributes and collects quarterly Satisfaction Surveys
- Participates in department quality planning activities, (e.g. continuous improvement, Logic models, performance metrics, etc.,)
- Other duties as assigned (Required language)
**Qualifications**
**Required Education, Experience, Certifications, Licensure and Credentials:** (Where appropriate, education and/or experience may be substituted)
**Minimum Required Education:** High School Diploma/GED required
**Minimum Required Experience:** Minimum of 2 years' experience as a receptionist. Behavioral Health experience preferred.
**Required License - Certification - Registration:**
**Issued By Governing Body (if applicable):** N/A
**Travel Type:** None
**Knowledge, Skills, & Abilities:**
- Proficiency with Microsoft Word and Excel
- Experience with Electronic Health Record (EHR), preferred.
- Ability to type a minimum of 50 wpm.
- Professional workplace appearance and conduct; friendliness and courtesy to consumers, co-workers, peers, and vendors.
- Effectively communicates and develops good working relationships with leaders, peers, and others.
- Reliability in reporting to work regularly and on time
- Must possess good communication, listening, writing and organizational skills.
- Ability to communicate clearly, both orally and in writing.
- Ability to operate a computer, printer, fax machine, and other equipment as necessary to complete daily tasks.
- Excellent writing skills with minimal errors
- Ability to communicate effectively over the telephone, by computer and in person.
- Ability to perform well in a fast-paced work environment.
- Knowledge of medical transcription guidelines and practices is desirable.
- Customer Focus: Builds and maintains customer satisfaction with the products and services offered by the organization.
- Gaining Voluntary Compliance: Convinces others to follow recommendations and advice to bring them into compliance with regulations, standards, or policies.
- Listening: Understands and learns from what others say.
- Coachable: Being responsive to feedback and carrying out tasks as directed by the manager.
**Physical Requirements, Visual Acuity, and Work Conditions:**
**Physical Requirements:** Exerting up to 30 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Work is performed largely in an office environment utilizing various office equipment including, but not limited to, a personal computer, copy machine, fax machine, and multi-line phone.
**Visual Acuity:** The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal.
**Working Conditions** : None: The worker is not substantially exposed to adverse environmental conditions. Hours of work will generally be during regular business hours and average at least 40 hours a week.
$24k-29k yearly est. 60d+ ago
Front Desk Coordinator - Mequon, WI
The Joint Chiropractic 4.4
Front desk receptionist job in Mequon, WI
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Healthcare Benefits
36-40 hours per week
$14-$17/hour plus Bonuses
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
‘Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Benefits Offered
Competitive pay $14 -$17/hr+ Bonuses
Healthcare Benefits
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$14-17 hourly Auto-Apply 60d+ ago
Receptionist
Brookfield 4.3
Front desk receptionist job in Brookfield, WI
At Network Health, our success is driven by our mission to build healthy, strong Wisconsin communities. This mission inspires every decision we make, including the exceptional individuals we welcome to our team.
We are currently seeking a Receptionist to join our Brookfield office.
As the first point of contact for our members and visitors, the Receptionist will embody professionalism and a commitment to service excellence. This dynamic role includes key responsibilities such as:
Maintaining a clean and welcoming reception area.
Ensuring security by monitoring video surveillance and issuing visitor badges.
Supporting special projects as needed.
Managing facility-related tasks like mail sorting, office supply inventory, and light housekeeping.
If you're passionate about providing outstanding service and contributing to a mission-driven organization, we'd love to hear from you. Join us in creating healthier communities, one interaction at a time!
Location: Candidates must reside in the state of Wisconsin for consideration. This position is based out of our Brookfield office.
Hours: 1.0 FTE, 40 hours per week; 8am-5pm (with a 1-hour lunch) Monday through Friday.
Check out our 2024 Community Report to learn a little more about the difference our employees make in the communities we live and work in. As an employee, you will have the opportunity to work hard and have fun while getting paid to volunteer in your local neighborhood. You too, can be part of the team and making a difference. Apply to this position to learn more about our team.
Job Responsibilities:
Represent the philosophy, mission, values, and vision of Network Health in all interactions.
Follow all organizational, regulatory, and credentialing procedures and policies.
Welcome and direct members and visitors, answering routine questions per departmental standards.
Collect and receipt member premium payments as needed.
Maintain security and monitor reception area access.
Ensure cleanliness and organization of the reception area.
Handle weather-related, emergency, and building safety announcements.
Accept deliveries from UPS, FedEx, and other suppliers.
Assist with mail-related tasks, including sorting, distributing, and processing outgoing mail.
Order and manage office supply inventory.
Assist with light maintenance and housekeeping tasks.
Support leaders with clerical and administrative tasks such as preparing reports, presentations, and managing schedules.
Perform other duties as assigned.
Job Requirements:
High school diploma or equivalent.
Previous reception and general office experience preferred.
Network Health is an Equal Opportunity Employer.
$26k-32k yearly est. 44d ago
Receptionist/Screener - WHEAP (Wisconsin Home Energy Assistance Program) Seasonal
UMOS
Front desk receptionist job in Milwaukee, WI
Earn up to $3,000 in incentive pay during your first year of employment!
Are you a motivated, results-oriented candidate seeking to put your talents, skills, and experience to work as part of a mission-driven, customer-focused organization? If so, we invite you to join UMOS' diverse and dedicated team of over 1,000 professionals making a positive difference across more than 60 offices in seven states. Whether you are passionate about facilitating early childhood development; providing training and career planning for a parent; aiding a farmworker in accessing basic needs and new opportunities; educating at-risk individuals in HIV prevention; or supporting those fleeing domestic violence or human trafficking, UMOS is the place where you can fulfill your passion for helping families, businesses, and communities build better futures.
Benefits:
To support its team members, UMOS offers highly competitive compensation as well as a benefits package including:
Paid time off that will increase over your years of service
15 paid holidays annually
A robust range of insurance covering health, dental, vision, life, short- and long-term disability, and accidental death & dismemberment
The options to establish either a Health Savings Account or Flexible Spending Account, which can be used to cover deductibles, prescriptions, and other healthcare expenses
A variety of support services to promote well-being through the employee assistance program
Retirement plan options, including 401(k) and Roth IRA, allowing you to make pre-tax or after-tax contributions. For those participating in the 401(k) Retirement Plan, UMOS annually contributes at least 3% of employees' eligible compensation.
Please note this role is seasonal!
Starting $15.00 to $17.05 Per Hour | Depending on Experience
WHEAP Receptionist /Screener Job Responsibilities:
Answer multi-line phone system and relay calls to the appropriate party, schedule appointments for program applicants/participants to meet with staff members and/or provide direction to appropriate partner agency staff or other community resources in a professional manner.
Responsible for updating/organizing all program documents and outreach materials such as intake files, confidential documents, uploads documents into the system. This includes translating documents.
Assess client's immediate needs, and direct applicants to appropriate services and/or programs.
Assists in the preparation of staff meetings, outreach events, and other related meetings.
Open, sort, and distribute incoming correspondence, including faxes and email.
Receives visitors and program applicants/participants in a customer-oriented manner, gives program information to callers and visitors and directs to appropriate staff member.
Maintains supplies and inventory by checking stock to determine inventory level, anticipating needed supplies, submitting orders to the manager or supervisor in a timely manner and verifying receipt of supplies ordered.
Assists in coordination of planned activities, workshops, conferences, travel arrangements, venue arrangements.
Provide technical assistance, training and support to new staff as needed.
Attend meetings, conferences, workshops, and performs special projects and other related duties as assigned.
WHEAP Reception /Screener Job Qualifications:
High School Diploma (or equivalent) supplemented by post-secondary education, or equivalent related training in the social services field.
Minimum of six months of work experience in customer service or related industry. Demonstrated ability either through education and/or experience, knowledge of corporate office protocol, and customer service-oriented practices and procedures.
Bilingual Spanish/English (or Rohingya, Burmese or/or Arabic) PREFERRED.
Demonstrated ability to speak clearly, pleasantly, and courteously, and must possess good listening/comprehension skills.
Must possess good organizational skills and have the ability to retain program facts and share them with visitors and applicants for services.
Proficient in Microsoft Office Suite, with demonstrated ability to type a minimum of 50 words per minute.
Must have reliable transportation, a valid Wisconsin driver's license, adequate vehicle insurance and be able to travel within the state of Wisconsin.
Work Environment, Physical, and Sensory Demands:â¯
The demands described here are representative of those that must be met by an employee to successfully perform the job functions. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential job functions.â¯
â¯â¯Physical Demands:â¯
Employee is frequently required to stand, walk, sit, bend.â¯
Occasionally required to lift and /or move up to 30 lbs.â¯â¯
Occasionally required to drive.â¯â¯
Frequently exposed to moderate temperature generally encountered in a controlled and uncontrolled temperature environment.
Noise level in this work is usually quiet to moderate.â¯â¯
Tools & Equipment Used:â¯â¯
Phones, computer system,â¯web-based software.
Fax machine, scanner, copy machine.
First aid equipment, fire extinguisher.â¯
â¯Usage varies by position.â¯
⯠Additional Eligibility Requirements:â¯
Employment with UMOS is contingent upon successful completion of a criminal background check prior to commencing.â¯
â¯
â¯
UMOS isâ¯an equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employmentâ¯without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
â¯â¯
$15-17.1 hourly 2d ago
Front Desk & Sales for Physical Therapy Clinic
Balance Within
Front desk receptionist job in Delafield, WI
ACTIVELY HIRING - FrontDesk & Sales
Patient Care Coordinator for a Growing Physical Therapy Clinic
Who We Are Looking For:
Are you looking to be part of a growing business in which you can make a massive impact on the lives of its clients now and far into the future? Do you love the idea of selling-to-serve and nurturing relationships with people in order to help them? Would you like to be instrumental in revolutionizing a growing business and playing a vital role in developing its systems and procedures? Are you a self-starter where being organized is a priority? Do you enjoy being creative in your work and being provided autonomy to WOW your clients? Are you able to multi-task and prioritize projects while simultaneously meeting deadlines and prioritizing your day?
Do you have experience in sales? Are you able to overcome objections to help someone truly see the value in something that they may not have immediately recognized? Can you communicate effectively with people from all different backgrounds - with both verbal and written communication? Do you find yourself easily connecting and communicating with clients and their families at a deep and impactful level to empower them to obtain what THEY really want? Do you get a thrill from selling products and services you know will have a massive impact on peoples' lives?
Do you have a drive for learning and growing as a person and as a professional? Do you enjoy the challenge of striving to achieve goals? We know that real ‘A Players' love to be held accountable for high standards of performance, which means you'll be given your own key objectives and outcomes. When these are consistently met and exceeded, you'll experience substantial benefits and privileges and enjoy the opportunity of room for significant growth in this role.
About Us - Balance Within Integrative Physical Therapy
We are the Premiere Integrative Physical Therapy Clinic of the Midwest offering a cutting-edge combination of Traditional and Holistic therapies that give our patients the best results possible, even when other approaches have failed. We are a small but quickly growing clinic of 8 years that has firmly established itself as a leader in providing the highest level of care for our patients with everything from chronic/complex to simple/acute problems. We love to help people enjoy an active lifestyle and avoid medications or surgeries.
Much of our growth has happened because of the incredible team and culture that has been created at Balance Within, prioritizing not only giving the very best care to our patients but also taking great care of our employees. We've created a culture where the team loves coming to work to continually learn and grow, and a place our patients look forward to coming back to time and time again.
We encourage you to examine our clinic website to best understand who we are and the patients we serve: ***********************
Our team currently includes 3 highly skilled Physical Therapists and we are needing to add another valuable piece to the team in the role of Sales/Patient Care Coordinator. This is an immense opportunity for you to play a key role at the ground level of a quickly growing organization and help us continue this growth by providing an exceptional customer experience for our patients that goes way beyond what is offered by most health care facilities.
The right person has worked with customers in a sales role in the past and has a strong track record of managing different personalities in a kind and compassionate manner. Answering questions, overcoming objections and turning inquiries into happy buyers in the sales experience, whether on the phone or in person, will be an incredibly valuable requisite for this position.
The Role:
Your role will be THE most important role of this organization. You are the gatekeeper into the practice and what will stand between someone getting the help they truly need or having them keep looking for ‘fixes' for their health that may be more detrimental such as medications and surgeries. You will be responsible for managing the clinic phone line which includes following up with leads and answering the phone, converting inquiries into paying patients and ensuring our patients are looked after and made to feel not only welcomed but also deeply cared for. Other responsibilities will include responding to email and social media inquiries as well as various administrative tasks such as support with marketing, scheduling and other special projects.
Your success in this role is intimately tied to the success of the practice. By booking new patients via the phone/online and excelling at helping to retain those patients as lifelong customers, our business grows. This growth of revenue will create many opportunities for your professional growth, bonuses and raises in the future. We're looking for a highly motivated individual that is excited about reaping the rewards of their efforts professionally and financially, someone who is looking to be a long-term member of our team and grow and “level up” with us.
To make this happen, we're looking for someone who creates the type of customer experience patients are very happy to pay for and can't wait to tell others about. Does this sound like you?
The Tasks:
Be a Leader. We are all leaders in life in our own way and each individual plays a role, in their own right, within this organization. The following are key areas of leadership that you would play:
Nurture incoming leads by phone and successfully progress those leads along the nurturing process to predictably and consistently convert incoming leads to Initial Evaluations or Free Consultations.
Effectively communicate the value of our services and be able to explain how what we do is worth the price we are asking
Successfully handle price objections
Hold a lengthy (often 15-20 min or longer) conversation with new patients on the phone ensuring patients are committed and understand/have bought into our exceptional level of service
Track your own results of your own performance accurately and objectively and report results to owners on a weekly basis. Prepare each week for analysis, self-critique, and solutions (with support as needed) if the outcomes are not met. If the outcomes are met, analyze why in order to continue to personally grow in the role and multiply those successes over and over again.
Engage in sales training by us (owners) and other outside sources for personal growth and development of sales and nurturing skills.
Participate actively in team trainings and meetings/strategy sessions.
Engage successfully in client management on a regular basis.
Regularly seek out and attend networking events in order to establish referral sources, other services for the business and our clients, help us remain top-of-mind within the community, and establish new networking resources not yet established within the business.
Expand the utilization of various technologies to streamline, simplify, and optimize the business, for example, but not limited to, Google Docs, Google Calendar, Intake Q, etc. This does not require a high level of technical skill, simply the ability to be persistent enough to research the use of such technologies, report on their capabilities, and take the time to set them up for the business to streamline, simplify, and improve communication within the business.
Ensure people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved to meet their goals in therapy.
Ensure people show up excited for their appointment after scheduling and know what to expect their first day
Follow up with patients over the phone to ensure satisfaction is being achieved
Establish the empathy needed to nurture leads in order to help the business create a great name and reputation in the community.
Foster deep relationships with patients
Respond to email and social media inquiries, comments
Send out Free Tips Reports and related material through direct mail or email within 1 day of the lead calling in. Then follow-up with those leads by phone within 1-2 days immediately following the enquiry.
Develop and regularly update the procedures library so every aspect of your role is documented and can be achieved by anyone else in the business
Assist with special projects to support clinic growth
Skills/Competencies Needed:
Sell: Be able to sell (aka sharing helpful information with people to turn them into educated consumers) and to thus allow skeptical cold leads to feel nurtured along the process in order to turn a predictable number of them into paying clients.
Continuous Improvement: Pursues and values continued learning, improvement and growth (personally and professionally).
Attention to detail: Does not let important details slip through the cracks. Also being willing and able to recognize when other members of the team have allowed details to slip through the cracks. Not everyone on the team will be detail oriented. Some people will be more big picture. This role requires a detail oriented person immediately from the beginning.
Organization and Planning: Plans, organizes, schedules and budgets time in an efficient, productive manner and focuses on key priorities.
Dependability: Follows through on commitments; lives up to verbal and written agreements.
Proactivity: Acts without being told what to do. Brings new ideas to the company
Solutions-Oriented Mindset: The ability to self-reflect, learn, and modify performance based on challenges, experiences, mistakes, successes, and feedback from others.
Insightful and knowledgeable: Be able to answer all questions asked on the phone in such a way that increases the likelihood that the person asking will want to become a customer.
Knowledge: Have a basic level of understanding of the human body, medicine, and the healthcare system in order to learn how to communicate with leads and clients in a healthcare business.
Empathy: Be able to hold meaningful conversations with prospective patients on the phone for often 15-20 min or longer. Have an understanding and empathy for the clientele we serve such individuals experiencing chronic pain, women's pelvic health concerns and medical complexities.
Highest Level of Patient Experience: Provide a warm and welcoming greeting to patients when they arrive in the clinic or call. Recall names, faces and stories/personal details of patients and in doing so making our patients feel welcomed, important and remembered.
Technology: Strong comfort level with technology, social media. Technology-savvy enough to research and develop new technologies and programs into the business.
Cognitive Plasticity: Demonstrates an ability to quickly and proficiently understand and absorb new information.
Persistence: Demonstrates the willingness to go the distance and be creative to get something done.
Tenacity: Kind tenacity to handle objections, denials, and the occasional rude person over the phone or in person.
Alertness: Be able to spot potential referral situations or opportunities for the sale of other products and services.
Resourcefulness: Proficiency in client management and problem-solving through challenges with leads and clients.
Optimistic Personality: Consistently present with an optimistic, bright personality which our clients will fall in love with.
Team Player: Being able to work with a team to regularly optimize the service for our clients and grow a business.
What We Will Do For You:
Give you an amazing environment and culture to be a part of that includes working with a team of incredibly talented and very supportive staff - as well as very friendly customers
Provide you with ongoing training and support in the fields of sales, customer service, marketing and technology integration
Opportunity to develop and grow within a team/culture that is value driven and strongly service oriented
Competitive salary with an incredible opportunity to earn even more as we grow as a result of your impact
Opportunity to be a difference maker in our patients' lives every day
Compensation:
Competitive pay available depending on level of skill and experience with opportunity for salaried position in the future and significant raises as our company grows due to your impact. Opportunity for quarterly bonuses tied to your performance.
Hours:
20-40 hours/week; option to begin with part time and grow into full-time if desired, or to keep regular part-time or full-time hours long term.
Location:
This position will primarily include working from our clinic in beautiful downtown Delafield, WI but has the option to include some time working virtually from home each week.
THANK YOU SO MUCH FOR YOUR INTEREST IN THIS POSITION!
We look forward to hearing from you soon!
~Doctors Sarah and Jereme Trunk, Owners, Balance Within - Integrative Physical Therapy
*NOTE: Balance Within LLC is an equal opportunity employer
$29k-36k yearly est. Auto-Apply 60d+ ago
Front Desk Agent
Springhill Suites Wauwatosa, 10411 W Watertown Plank Rd
Front desk receptionist job in Milwaukee, WI
Job Description
FrontDesk Agent
"Join the Atira Hotels Family and Build a Legacy of Hospitality!"
Job Details
Job Type: Part-time
Pay: $15.5 - $16.25 per hour
Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends
Job Overview
The FrontDesk Agent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues.
Key Responsibilities
Reservation Management:
Receive and process reservations via phone, fax, and mail.
Enter reservations into the computer system and provide additional information.
Verify pricing, discounts, and billing information, and notify customers of room features and availability.
Maintain reservation files and resolve related problems.
Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols.
Customer Service:
Check in and out guests efficiently.
Process customer payments and post applicable charges.
Inform customers of credit holds and conduct customer surveys.
Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously.
Keep customers informed of company policies, procedures, and account statuses.
Professional Relations:
Maintain the company's professional reputation by providing superior customer service.
Assist and support area personnel as needed.
Coordinate with the Accounting Department regarding customer credit status.
Keep management informed of area activities and significant problems.
Effective working relations with company personnel.
Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc.
Perform any other tasks/duties as assigned by the manager/ supervisor.
Qualifications
Education/Certification: High school graduate or equivalent.
Experience: Customer service and data entry experience preferred.
Skills/Abilities:
Excellent communication and public relations skills.
Well organized and attentive to detail.
Willingness to assist others.
Strong typing abilities and proficiency with PC, calculator, and office equipment.
Benefits
Employee hotel room discount
Holiday pay
Paid training
Professional development assistance
WHY YOU'LL LOVE WORKING WITH US:
Unleash Your Creativity: We're all about innovation and fresh ideas. Let your imagination run wild!
Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day.
Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities.
Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead.
Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us.
If you're still with us, there's only one thing left to do: Apply now and become part of something amazing!
Diversity, Equity, Inclusion & Equal Employment Opportunity at SpringHill Suites Wauwatosa:
SpringHill Suites Wauwatosa is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.
$15.5-16.3 hourly 22d ago
Receptionist
The Pavilion at Glacier Valley
Front desk receptionist job in Slinger, WI
Be the first smiling face for patients, family members and visitors - be our Receptionist!
Posted Salary Range USD $15.00 - USD $18.00 /Hr. Wage Commensuration The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets, experience, education and training, licensure and certifications, and other business and organizational needs. Duties & Responsibilities
Answer and direct incoming calls
Take/ deliver messages to personnel
Answer questions for callers regarding the organization including address, directions, etc.
Welcome on-site visitors, assist them appropriately, and always provide excellent customer service to both the visitors and fellow staff members.
Perform other administrative or clerical duties such as filing, photocopying, and collating as needed.
Qualifications & Requirements
Must have a minimum High School diploma or equivalent G.E.D
Must have 1-3 years of relevant experience, preferably in a healthcare environment
Must have excellent phone etiquette, communication skills, and customer service skills
Must have working knowledge of computers, internet access, and the ability to navigate within Microsoft Office Suite, or similar programs
Ideal candidate is outgoing, upbeat, organized, and demonstrates excellent customer services skills
Reliable transportation required
Benefits
All of our employees are valued and receive a competitive wage; full time team members are also offered a comprehensive benefit package which includes:
Medical, Dental, Vision, Life and Disability Insurance/ Flexible Spending Accounts
Tuition Reimbursement & Nursing Loan Repayment Programs
PerkSpot - Local Deals and Weekly Perks Program
401(k)
Paid Time Off Plan
New Pet Insurance Discount available
DailyPay option available! - Get your pay, when you need it.
Purchasing Power - online purchase/payroll deduction
Tickets at Work - entertainment ticket discounts
Employee Assistance Plan - easy-to-use services to help with everyday challenges of life (available for all employees and their families)
Helping Friends Foundation - our employees' hardship/crisis fund
Auto and Home Insurance - employee discount available - payroll deduction!
In-facility education programs and more!
EOE Statement
Drug Free, Smoke-Free work place. Equal Opportunity Employer, including disability/vets
$15-18 hourly Auto-Apply 29d ago
Front Desk Agent
Ema Mke Hotel Operator
Front desk receptionist job in Milwaukee, WI
Introduction:
We are seeking a friendly and professional FrontDesk Agent to join our team at our hotel. The FrontDesk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a frontdesk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive Wage
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
View all jobs at this company
$26k-32k yearly est. 60d+ ago
Front Desk Agent
Rebel Hotel Company
Front desk receptionist job in Milwaukee, WI
FrontDesk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
$26k-32k yearly est. 60d+ ago
Front Desk Receptionist (Waukegan)
Dental Dreams 3.8
Front desk receptionist job in Waukegan, IL
The Role: Dental Dreams LLC in Waukegan, IL is now hiring FrontDeskReceptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Bilingual - Spanish fluency is a big plus!
Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
FREE dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and more
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Bilingual (Spanish)
Customer Service experience
Dentrix and/or Eaglesoft (preferred)
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC s proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$30k-35k yearly est. Auto-Apply 8d ago
Front Desk & Sales for Physical Therapy Clinic
Balance Within-Integrative Physical Therapy
Front desk receptionist job in Delafield, WI
Job Description
ACTIVELY HIRING - FrontDesk & Sales
Patient Care Coordinator for a Growing Physical Therapy Clinic
Who We Are Looking For:
Are you looking to be part of a growing business in which you can make a massive impact on the lives of its clients now and far into the future? Do you love the idea of selling-to-serve and nurturing relationships with people in order to help them? Would you like to be instrumental in revolutionizing a growing business and playing a vital role in developing its systems and procedures? Are you a self-starter where being organized is a priority? Do you enjoy being creative in your work and being provided autonomy to WOW your clients? Are you able to multi-task and prioritize projects while simultaneously meeting deadlines and prioritizing your day?
Do you have experience in sales? Are you able to overcome objections to help someone truly see the value in something that they may not have immediately recognized? Can you communicate effectively with people from all different backgrounds - with both verbal and written communication? Do you find yourself easily connecting and communicating with clients and their families at a deep and impactful level to empower them to obtain what THEY really want? Do you get a thrill from selling products and services you know will have a massive impact on peoples' lives?
Do you have a drive for learning and growing as a person and as a professional? Do you enjoy the challenge of striving to achieve goals? We know that real ‘A Players' love to be held accountable for high standards of performance, which means you'll be given your own key objectives and outcomes. When these are consistently met and exceeded, you'll experience substantial benefits and privileges and enjoy the opportunity of room for significant growth in this role.
About Us - Balance Within Integrative Physical Therapy
We are the Premiere Integrative Physical Therapy Clinic of the Midwest offering a cutting-edge combination of Traditional and Holistic therapies that give our patients the best results possible, even when other approaches have failed. We are a small but quickly growing clinic of 8 years that has firmly established itself as a leader in providing the highest level of care for our patients with everything from chronic/complex to simple/acute problems. We love to help people enjoy an active lifestyle and avoid medications or surgeries.
Much of our growth has happened because of the incredible team and culture that has been created at Balance Within, prioritizing not only giving the very best care to our patients but also taking great care of our employees. We've created a culture where the team loves coming to work to continually learn and grow, and a place our patients look forward to coming back to time and time again.
We encourage you to examine our clinic website to best understand who we are and the patients we serve: ***********************
Our team currently includes 3 highly skilled Physical Therapists and we are needing to add another valuable piece to the team in the role of Sales/Patient Care Coordinator. This is an immense opportunity for you to play a key role at the ground level of a quickly growing organization and help us continue this growth by providing an exceptional customer experience for our patients that goes way beyond what is offered by most health care facilities.
The right person has worked with customers in a sales role in the past and has a strong track record of managing different personalities in a kind and compassionate manner. Answering questions, overcoming objections and turning inquiries into happy buyers in the sales experience, whether on the phone or in person, will be an incredibly valuable requisite for this position.
The Role:
Your role will be THE most important role of this organization. You are the gatekeeper into the practice and what will stand between someone getting the help they truly need or having them keep looking for ‘fixes' for their health that may be more detrimental such as medications and surgeries. You will be responsible for managing the clinic phone line which includes following up with leads and answering the phone, converting inquiries into paying patients and ensuring our patients are looked after and made to feel not only welcomed but also deeply cared for. Other responsibilities will include responding to email and social media inquiries as well as various administrative tasks such as support with marketing, scheduling and other special projects.
Your success in this role is intimately tied to the success of the practice. By booking new patients via the phone/online and excelling at helping to retain those patients as lifelong customers, our business grows. This growth of revenue will create many opportunities for your professional growth, bonuses and raises in the future. We're looking for a highly motivated individual that is excited about reaping the rewards of their efforts professionally and financially, someone who is looking to be a long-term member of our team and grow and “level up” with us.
To make this happen, we're looking for someone who creates the type of customer experience patients are very happy to pay for and can't wait to tell others about. Does this sound like you?
The Tasks:
Be a Leader. We are all leaders in life in our own way and each individual plays a role, in their own right, within this organization. The following are key areas of leadership that you would play:
Nurture incoming leads by phone and successfully progress those leads along the nurturing process to predictably and consistently convert incoming leads to Initial Evaluations or Free Consultations.
Effectively communicate the value of our services and be able to explain how what we do is worth the price we are asking
Successfully handle price objections
Hold a lengthy (often 15-20 min or longer) conversation with new patients on the phone ensuring patients are committed and understand/have bought into our exceptional level of service
Track your own results of your own performance accurately and objectively and report results to owners on a weekly basis. Prepare each week for analysis, self-critique, and solutions (with support as needed) if the outcomes are not met. If the outcomes are met, analyze why in order to continue to personally grow in the role and multiply those successes over and over again.
Engage in sales training by us (owners) and other outside sources for personal growth and development of sales and nurturing skills.
Participate actively in team trainings and meetings/strategy sessions.
Engage successfully in client management on a regular basis.
Regularly seek out and attend networking events in order to establish referral sources, other services for the business and our clients, help us remain top-of-mind within the community, and establish new networking resources not yet established within the business.
Expand the utilization of various technologies to streamline, simplify, and optimize the business, for example, but not limited to, Google Docs, Google Calendar, Intake Q, etc. This does not require a high level of technical skill, simply the ability to be persistent enough to research the use of such technologies, report on their capabilities, and take the time to set them up for the business to streamline, simplify, and improve communication within the business.
Ensure people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved to meet their goals in therapy.
Ensure people show up excited for their appointment after scheduling and know what to expect their first day
Follow up with patients over the phone to ensure satisfaction is being achieved
Establish the empathy needed to nurture leads in order to help the business create a great name and reputation in the community.
Foster deep relationships with patients
Respond to email and social media inquiries, comments
Send out Free Tips Reports and related material through direct mail or email within 1 day of the lead calling in. Then follow-up with those leads by phone within 1-2 days immediately following the enquiry.
Develop and regularly update the procedures library so every aspect of your role is documented and can be achieved by anyone else in the business
Assist with special projects to support clinic growth
Skills/Competencies Needed:
Sell: Be able to sell (aka sharing helpful information with people to turn them into educated consumers) and to thus allow skeptical cold leads to feel nurtured along the process in order to turn a predictable number of them into paying clients.
Continuous Improvement: Pursues and values continued learning, improvement and growth (personally and professionally).
Attention to detail: Does not let important details slip through the cracks. Also being willing and able to recognize when other members of the team have allowed details to slip through the cracks. Not everyone on the team will be detail oriented. Some people will be more big picture. This role requires a detail oriented person immediately from the beginning.
Organization and Planning: Plans, organizes, schedules and budgets time in an efficient, productive manner and focuses on key priorities.
Dependability: Follows through on commitments; lives up to verbal and written agreements.
Proactivity: Acts without being told what to do. Brings new ideas to the company
Solutions-Oriented Mindset: The ability to self-reflect, learn, and modify performance based on challenges, experiences, mistakes, successes, and feedback from others.
Insightful and knowledgeable: Be able to answer all questions asked on the phone in such a way that increases the likelihood that the person asking will want to become a customer.
Knowledge: Have a basic level of understanding of the human body, medicine, and the healthcare system in order to learn how to communicate with leads and clients in a healthcare business.
Empathy: Be able to hold meaningful conversations with prospective patients on the phone for often 15-20 min or longer. Have an understanding and empathy for the clientele we serve such individuals experiencing chronic pain, women's pelvic health concerns and medical complexities.
Highest Level of Patient Experience: Provide a warm and welcoming greeting to patients when they arrive in the clinic or call. Recall names, faces and stories/personal details of patients and in doing so making our patients feel welcomed, important and remembered.
Technology: Strong comfort level with technology, social media. Technology-savvy enough to research and develop new technologies and programs into the business.
Cognitive Plasticity: Demonstrates an ability to quickly and proficiently understand and absorb new information.
Persistence: Demonstrates the willingness to go the distance and be creative to get something done.
Tenacity: Kind tenacity to handle objections, denials, and the occasional rude person over the phone or in person.
Alertness: Be able to spot potential referral situations or opportunities for the sale of other products and services.
Resourcefulness: Proficiency in client management and problem-solving through challenges with leads and clients.
Optimistic Personality: Consistently present with an optimistic, bright personality which our clients will fall in love with.
Team Player: Being able to work with a team to regularly optimize the service for our clients and grow a business.
What We Will Do For You:
Give you an amazing environment and culture to be a part of that includes working with a team of incredibly talented and very supportive staff - as well as very friendly customers
Provide you with ongoing training and support in the fields of sales, customer service, marketing and technology integration
Opportunity to develop and grow within a team/culture that is value driven and strongly service oriented
Competitive salary with an incredible opportunity to earn even more as we grow as a result of your impact
Opportunity to be a difference maker in our patients' lives every day
Compensation:
Competitive pay available depending on level of skill and experience with opportunity for salaried position in the future and significant raises as our company grows due to your impact. Opportunity for quarterly bonuses tied to your performance.
Hours:
20-40 hours/week; option to begin with part time and grow into full-time if desired, or to keep regular part-time or full-time hours long term.
Location:
This position will primarily include working from our clinic in beautiful downtown Delafield, WI but has the option to include some time working virtually from home each week.
THANK YOU SO MUCH FOR YOUR INTEREST IN THIS POSITION!
We look forward to hearing from you soon!
~Doctors Sarah and Jereme Trunk, Owners, Balance Within - Integrative Physical Therapy
*NOTE: Balance Within LLC is an equal opportunity employer
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$26k-34k yearly est. 14d ago
Night Receptionist
Milwaukee Division
Front desk receptionist job in Milwaukee, WI
We are looking for full-time Night Receptionist to join our team! The Receptionist is responsible for greeting guests and answering phones to point customers in the right direction. The right candidate has superb customer service skills, is highly organized, and pays attention to detail. We're looking to fill this position as soon as possible, apply today!
Job Duties and Responsibilities:
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
Make change accurately and issue receipts to customers.
Ascertain and record totals of counter tickets and repair orders, sales deposits and verify against all cash, checks and credit card payments on hand at end of shift (including excel worksheet of service and parts invoice totals) (add credit card slips to balance to batch totals) (communicating any discrepancies) (put repair order, counter tickets or stock numbers on credit card slips or checks). Verify parts and service invoices to batch posting report must account for all invoices closed from the prior day.
Process internal orders daily.
Guarantee all checks in accordance with the company policy.
Answer phones and direct consumer to the proper department and follow up in a timely manner. * Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
Must follow all company safety policies and procedures.
Promptly and efficiently answer multi-line switchboard and transfer calls.
Check with Management at the end of each shift before leaving the dealership to make sure they do not need anything additional.
Filing as needed (Service Repair Orders, Parts Counter Tickets, Car Deal Files, Hard Copies)
Perform any other special duties as requested by Dealer and other Managers.
Requirements
Regular attendance consistent with attendance policy.
Shift Hours 11:00 am - 8:00 pm Monday thru Thursday 9:00 am - 5:00pm Saturday
High school diploma or equivalent
Ability to read and comprehend instructions and information.
Ability to stay stationary for long periods of time
Excellent oral communication skills.
Professional personal appearance.
Ability to communicate customers' interests needs and requests to management and sales personnel.
We Offer
Competitive Pay
Paid training
Paid vacation
Medical, dental, and vision
401K
Closed Sundays
The International Autos Group is a family owned and operated group of dealerships serving customers in the Milwaukee, Menomonee Falls, Sheboygan, Chicago, Northwest Indiana markets and Minnesota. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968. Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. The International Autos Group will do all they can to promote their employees' growth in the company.
We will continually strive to define, improve and operate by setting the highest standards in the retail automobile industry
How much does a front desk receptionist earn in Shorewood, WI?
The average front desk receptionist in Shorewood, WI earns between $26,000 and $41,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.
Average front desk receptionist salary in Shorewood, WI
$32,000
What are the biggest employers of Front Desk Receptionists in Shorewood, WI?
The biggest employers of Front Desk Receptionists in Shorewood, WI are: