Front Desk Receptionist
Front desk receptionist job in Jacksonville, FL
About job:
Telebeez Pro is looking to hire a Front Desk Receptionist. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service.
Pay range:
$19.50 - $30.00 hourly
Job:
Full time
On-site
Responsibilities:
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Requirements:
High school diploma or relevant qualification.
Good understanding of office administration and basic bookkeeping practices.
Super written and verbal communication skills.
Excellent organizational and multi-tasking abilities.
Strong knowledge of MS Office programs.
Bonus Points:
Dental Insurance
Disability Insurance
Health Insurance
Flexible Spending Account
Medical Office Specialist
Front desk receptionist job in Jacksonville, FL
POSITION TITLE: MEDICAL OFFICE SPECIALIST Borland Groover is one of Florida's leading gastroenterology providers. Founded in 1947, our mission is to provide exceptional care and improve the lives of our patients. We value ourselves on delivering quality care (quality), doing the right thing (accountability), caring for our patients (compassion) and taking care of our employees (collaboration). If you love the vision of Borland Groover, and find your values aligning with ours, apply to join our team! The Medical Office Specialist (MOS) at Borland Groover will be the primary point of contact that a patient sees when arriving at the clinic. The MOS will be responsible for providing non-clinical administrative support to the practice, which consists of but is not limited to greeting patients, scheduling appointments, verifying insurance, reviewing patient registration, entering patient information into the practice's designated electronic health record or practice management system, and requesting and collecting copays/outstanding balances at the time of check-in/check-out. To ensure success, the MOS must provide excellent customer service, display a pleasant demeanor, be helpful and a comforting person as well as exude a willingness to prioritize patient needs within a fast-paced gastroenterology specialty practice ESSENTIAL JOB FUNCTIONS
Greet patients and all other visitors to the clinic and answer any questions they may have.
Perform patient intake by verifying intake completion, verifying and scanning medical insurance cards, scanning patient ID, verifying and updating primary care, referring physician, and pharmacy.
Verify patient benefits in Phreesia.
Answer phone calls, direct calls to appropriate party/department, return calls, and respond to electronic health record tasks.
Obtain required co-pays/deductibles from patients.
Schedule appointments, tests, and other procedures with any clinic provider, regardless of location.
Generate and print patient plans.
Refer all patients' financial requests to the financial counselor or the business office.
Distribute all incoming faxes and mail.
Scan PAQ documents
Call patients to reschedule appointments due to provider schedule changes.
Call no-show appointments to attempt to reschedule.
Possible travel to other office locations for coverage needs.
This job requires access to Personal Health Information (PHI), HIPAA training is required, and HIPAA compliance is expected.
Must follow the organization's Code of Conduct.
Must participate in the Compliance Program Initiatives and reporting and Compliance Issues.
Other duties assigned
ADDITIONAL RESPONSIBILITIES
Supports other members of the clinical team when patient bottlenecks occur, may be asked to assist in bringing patients back to triage, and assure optimal patient flow.
Ensure the waiting room and workstations are clean and orderly.
Count and log petty cash.
Keeps current on the clinic's various insurance plans.
Ensure the message is sent to the appropriate clinical staff (EHR 4-point check)
Print and copy all physician dictations.
Print any pertinent information as necessary.
Notify patients if their physician is expected to be late to the office or running behind in the clinic.
COMPETENCIES
Communication - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
Problem Solving - The ability to come up with an effective solution to an issue by thinking quickly and coming up with the most reasonable solution.
Customer Service Oriented - Able to meet or exceed customer service needs and expectations and provide excellent service in a direct or indirect manner. Ability to effectively transmit and interpret information through appropriate communication with internal and external customers.
Time-Management - The ability to plan your duties ahead of time and leveraging technology to help you do so efficiently.
Collaboration- Exhibiting interpersonal skills, working with others, building trust and communication to complete goals and projects on time to achieve the organization's shared objectives.
GENERAL QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Strong customer service skills with both patients and other departments within the practice.
Must be able to function in a fast-paced and possibly stressful environment.
Accurate Data Entry skills.
Ability to operate a computer, copier, fax, and scanner.
Microsoft Office, EMR, and other medical software experience preferred.
Ability to work independently, in a team environment, and multi-task.
Maintain a professional and upbeat attitude.
Ability to accurately handle cash.
Maintain Proper phone etiquette.
Ability to communicate in English.
EDUCATION AND EXPERIENCE
High School diploma/Equivalency required.
Customer service experience is required.
At least one (1) year of experience in a medical office (preferred).
Previous GI experience preferred.
PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical Demands
Sitting: Prolonged periods of sitting at a desk and working on a computer: essential
Moderate lifting (15-20 lbs.): essential
Walking: Must be able to access and navigate each department at the organization's facilities: essential
Pushing/Pulling: marginal
Standing: essential
Repetitive motion: marginal
Reaching: marginal
Bending: marginal
Emotional Demands
Fast pace: essential
Multiple Stimuli: essential
Intense customer interaction: essential
Frequent change: essential
Mental/Sensory Demands
Memory: essential
Reasoning: essential
Hearing: essential
Reading: essential
Analyzing: essential
Logic: essential
Verbal communication: essential
Written communication: essential
BENEFITS (FULL-TIME EMPLOYEES)
Health Insurance
Dental Insurance
Vision Insurance
401K Retirement Plan
Life Insurance
Short- and Long-term disability
Profit Sharing
Supplemental Insurance
Education and Tuition Reimbursement funding
Initial Uniform Allowance
Employee Assistance Program (EAP)
Paid Time Off (PTO)
Volunteer Time Off (VTO)
Paid Holidays
IMPORTANT NOTE The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhausted list of duties, responsibilities, and skills. Borland Groover is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We thank all applicants for their interest. However, only those selected for an interview will be contacted.
Medical Front Office Receptionist and Scheduler
Front desk receptionist job in Jacksonville, FL
Description Advanced Medical Centers is a premier provider of comprehensive physical medicine services, neuropathy treatment options, spinal decompression and men's health and wellness. We are seeking a customer-focused dynamic individual to join our team as a Medical Front Desk Receptionist and Patient Educator. As the first point of contact for our clinic, you will play a crucial role in providing exceptional service to our patients while ensuring smooth clinic operations.
Salary: $19.00 - $23.00 per hour base pay
We also offer PTO after 90 day probationary period, performance based commission, and bonuses.
This position involves a variety of tasks including answering phones, checking patients in and out, collecting fees for services, scheduling appointments.
Responsibilities:
● Answering Phones:
* Greet patients and answer incoming calls promptly and professionally.
* Provide information about clinic services, appointment availability, and general inquiries.
* Direct calls to appropriate staff members or departments as needed.
● Checking Patients In:
* Welcome patients warmly as they arrive for their appointments.
* Verify patient information and update records as necessary.
* Ensure patients complete necessary paperwork and forms accurately and efficiently.
● Checking Patients Out:
* Process payments for services rendered, including copays, deductibles, and other fees.
* Provide receipts and documentation for patient transactions.
* Schedule follow-up appointments as needed and provide appointment reminders.
● Collecting Fees for Services:
* Explain billing and payment options to patients and assist with financial arrangements as
needed.
* Maintain accurate records of payments received and reconcile cash at the end of each
day.
● Scheduling Appointments:
* Manage appointment scheduling software to book and confirm patient appointments.
* Coordinate scheduling adjustments and cancellations to optimize clinic efficiency.
* Follow up with patients to reschedule missed appointments and fill cancellations
promptly.
● Patient Education and Case Management:
* Educate patients and their spouse about their chronic condition with provided tools.
* Help patients choose a recommended care plan and determine payment options.
* Weekly online training required and training in Tampa 2 days every 6 weeks strongly encouraged. More Requirements/Responsibilities Requirements:
FOLLOW THE DIRECTIONS IN THIS POST TO BE CONSIDERED
IF YOU DO NOT leave the voice message as instructed YOU WILL NOT be considered.
* Well spoken and professional appearance.
* Ability to handle our scheduling and patient care software systems.
* Prior experience in a medical office is highly desirable.
* Pre-hire assessments to be completed linked here: ************************************************************************************************
You will need to leave a voice message for the hiring manager stating why you are a great candidate for this position. **************
Some of these requirements are designed to demonstrate your ability to follow directions
There are three assessments that will have to be completed prior to consideration for an interview. You may need to cut and paste the web URL into your browser.
DO NOT COMPLETE THE SAME ASSESSMENT MULTIPLE TIMES
There is a pre-hire assessment that will need to be filled out here:
https://www.office-testing.com/candidate?TypeTest=PRESELECT&ID=1473&crc=**********3221385
There is a Recrutec assessment here:
https://www.office-testing.com/candidate?TypeTest=RECRUT&ID=1473&crc=**********3221385
There is a PSS assessment here:
https://www.office-testing.com/candidate?TypeTest=PSSA&ID=1473&crc=**********3221385
Do not forget to leave a VOICE message at ************** Special Instructions Please do not send any emails, resumes, or call directly to our offices.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which SHOULD include a Resume, a voice message left at ************** detailing why you are a great fit for this position, and a Cover Letter. There are three assessments that will have to be completed prior to consideration for an interview. Links to all here: ************************************************************************************************
You may need to cut and paste the web URL into your browser.
Do not forget to leave a VOICE message at **************
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Front Desk Receptionist
Front desk receptionist job in Nocatee, FL
💼 Receptionist 🕒
Schedule: 3 Days/Week | 13-Hour Shifts
✨ About the Role
As a Receptionist (Patient Experience Coordinator), you'll be the first point of contact for our patients - the person who sets the tone and makes people feel at ease. This role is perfect for someone with strong customer service skills who wants to do work that matters.
No healthcare experience? No problem. If you've worked in hospitality, retail, or any fast-paced service role, you already have the foundation - we'll teach you the rest.
🧩 What You'll Do
Greet every patient with warmth and professionalism
Manage check-in/check-out, verify info, and assist with forms
Answer phones and emails with clarity, kindness, and accuracy
Schedule and confirm appointments
Keep front desk area clean, calm, and welcoming
Use digital tools and office systems efficiently
Support teammates and adapt as needs shift
🧠 What You Bring
A people-first attitude with great communication skills
Ability to multitask and stay calm under pressure
Comfort using email, calendars, and scheduling systems
A willingness to learn healthcare protocols and privacy practices
1+ year of customer-facing experience (retail, hospitality, etc.)
High School Diploma or GED
🌱 Why You'll Love Working Here
Purpose-Driven Work: Help people on their mental health journey
Time Off That Matters: 10 PTO days (15 after year 1) + 10 paid holidays
Great Benefits: 90% covered health, dental & vision insurance
Future-Focused: 401k + internal growth opportunities
Referral Bonuses: Get rewarded for bringing great people into the team
🌟 About Serenity
At Serenity Healthcare, we believe in redefining mental wellness. Using innovative technology and evidence-based care, we help patients who haven't found success with traditional treatments. Our mission is to help people take back their lives - and we're looking for team members who care deeply about making that happen.
Auto-ApplyFront Desk Specialist - Mandarin Rehab
Front desk receptionist job in Jacksonville, FL
Job Description
Jacksonville Orthopaedic Institute is looking for someone to work full-time as the Front Desk Specialist at the Mandarin rehab.
The position is full-time with benefits including medical, dental, vision, life and disability insurance, and 401K retirement plan.
The Front Desk specialist serves as the receptionist and performs all related clerical and administrative functions according to current practices and established procedures.
Office Location: JOI Mandarin Rehab, 12276 San Jose Blvd, Jacksonville, FL 32223
Schedule: Monday - Friday/40 hours/week
Essential Duties and Responsibilities
Greet patients and determine the nature of their visit, i.e. appointment, etc.
Responsible for checking patients in and out for their scheduled appointments.
Collect and update current demographic and insurance information.
Verify insurance participation and obtain necessary referrals
Collect all applicable co-pays or patient balances and maintain a cash journal.
Schedule patient appointments.
Instruct patients on HIPAA requirements, financial responsibility.
Assist patients with requests for records, x-rays, transportation etc.
Maintain electronic medical records.
Handle multiple telephone lines, screen callers, and relay messages.
Perform related job duties as required to support the medical office.
Position Requirements
Previous medical office experience preferred.
High school diploma or GED.
Excellent customer service skills.
Effective communication skills.
Ability to work in an environment involving direct contact with the public and staff.
Ability to handle stressful and difficult situations.
Ability to multi-task and work efficiently in a fast-paced environment.
Knowledge of patient confidentiality standards.
Effective computer skills.
Working Conditions
Normal office environment. Occasional overtime may be required.
Physical Demands
Requires sitting and standing associated with a sedentary office environment: 90% Sitting, 5% Walking, 5% Standing. Manual dexterity sufficient to operate a computer and office equipment, and to write legibly. Vision sufficient to read standard text and data on computer screens and paper forms. Ability to speak clearly and with the volume required to carry on clear conversations in person and over the phone. Hearing sufficient to carry on clear conversations in person and over the phone. All requirements are subject to possible modification to accommodate qualified individuals with a disability.
Front Desk Receptionist
Front desk receptionist job in Jacksonville, FL
Front Desk Receptionist SUPERVISOR: Customer Service Supervisor
STATUS: Non-Exempt
duties include a wide range of activities related to providing clerical support to operational and administrative areas.
SUPERVISION
RECEIVED AND EXERCISED:
Operates
under the direct general supervision of a Supervisor; the Front Desk
Receptionist exercises no supervision over other employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The
below statements are intended to describe the general nature and scope of work
being performed by this position. This is not a complete listing of all
responsibilities, duties and/or skills required. Other duties may be assigned.
· Ensure documents are accurately filed
· Open, sort and route incoming mail;
Prepare outgoing mail
· Perform variety of administrative and
clerical support
· Answer telephone, screen and direct
calls
· Operate office machines including
scanners, copiers and fax machines
· Assist operational teams with
administrative needs
· Assist clients and customers at the
front desk
· May perform daily opening and closing
procedures of the front lobby.
· Perform data entry into
SharePoint, and PHA business system
· Provide excellent customer service
to participants, landlords, co-workers, clients and vendors
· Obtain certification in Housing Choice
Voucher Basics within 120 days of employment
· Ensure regular attendance and
punctuality
· Perform other duties as assigned
DESIRED
QUALIFICATIONS:
High School
Diploma; Education equivalent to a two-year degree from a regionally accredited
institution in Public Administration, Social Science or a closely related
field preferred; Alternatively, a minimum of two years of
progressively responsible work experience for a public agency, or related work
in the social service or community service.
Must be able
to communicate effectively both orally and in writing; and possess strong
computer and organizational skills required to prioritize tasks and demands and
consistently to deliver work product on time.
Auto-ApplyFront Desk Receptionist
Front desk receptionist job in Jacksonville, FL
Front Desk Receptionist SUPERVISOR: Customer Service Supervisor STATUS: Non-Exempt duties include a wide range of activities related to providing clerical support to operational and administrative areas. SUPERVISION RECEIVED AND EXERCISED:
Operates
under the direct general supervision of a Supervisor; the Front Desk
Receptionist exercises no supervision over other employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The
below statements are intended to describe the general nature and scope of work
being performed by this position. This is not a complete listing of all
responsibilities, duties and/or skills required. Other duties may be assigned.
* Ensure documents are accurately filed
* Open, sort and route incoming mail;
Prepare outgoing mail
* Perform variety of administrative and
clerical support
* Answer telephone, screen and direct
calls
* Operate office machines including
scanners, copiers and fax machines
* Assist operational teams with
administrative needs
* Assist clients and customers at the
front desk
* May perform daily opening and closing
procedures of the front lobby.
* Perform data entry into
SharePoint, and PHA business system
* Provide excellent customer service
to participants, landlords, co-workers, clients and vendors
* Obtain certification in Housing Choice
Voucher Basics within 120 days of employment
* Ensure regular attendance and
punctuality
* Perform other duties as assigned
DESIRED
QUALIFICATIONS:
High School
Diploma; Education equivalent to a two-year degree from a regionally accredited
institution in Public Administration, Social Science or a closely related
field preferred; Alternatively, a minimum of two years of
progressively responsible work experience for a public agency, or related work
in the social service or community service.
Must be able
to communicate effectively both orally and in writing; and possess strong
computer and organizational skills required to prioritize tasks and demands and
consistently to deliver work product on time.
Front Desk Coordinator - Jacksonville, FL
Front desk receptionist job in Jacksonville, FL
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
What we are looking for in YOU and YOUR skillset:
-Driven to climb the company ladder!
-Possess a winning attitude!
-Have a high school diploma or equivalent (GED).
-Complete transactions using point of sale software and ensure all patient accounts are current and accurate
-Have strong phone and computer skills.
-Have at least one year of previous Sales Experience.
-Participate in marketing/sales opportunities to help attract new patients into our clinics
-Be able to prioritize and perform multiple tasks.
-Educate Patients on wellness offerings and services
-Share personal Chiropractic experience and stories
-Work cohesively with others in a fun and fast-paced environment.
-Have a strong customer service orientation and be able to communicate effectively with members and patients.
-Manage the flow of patients through the clinic in an organized manner
* This is not an entry level position and marketing experience is preferred *
Essential Responsibilities:
-Providing excellent services to members and patients.
-The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
-Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
-Answering phone calls.
-Re-engaging inactive members.
-Staying updated on membership options, packages and promotions.
-Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
-Maintain the cleanliness of the clinic and organization of workspace
-Confident in presenting and selling memberships and visit packages
-Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between fran
Auto-ApplyMedical Front Office Receptionist
Front desk receptionist job in Jacksonville, FL
A confidential internal medicine practice is seeking a detail -oriented and professional Medical Front Office Receptionist to join its patient care team. This role is key to ensuring smooth daily operations and an excellent patient experience.
Key Responsibilities
Greet and check in patients for appointments with professionalism and courtesy.
Collect copays and verify insurance information accurately.
Update and maintain patient records in the electronic health record (EHR) system.
Answer phones, schedule appointments, and assist patients with inquiries.
Support clinical staff with front office administrative tasks.
Ensure compliance with HIPAA and maintain patient confidentiality at all times.
Qualifications
Minimum 1 year of experience in a medical front office setting required.
MediClear certification (or equivalent active healthcare compliance credential) is required
Knowledge of medical terminology required.
Strong communication, organizational, and customer service skills.
Ability to multitask and remain efficient in a fast -paced environment.
Proficiency with computers and EHR systems preferred.
Compensation & Benefits
Hourly pay of $17.00 - $22.50, depending on experience.
Opportunities for career growth within a secure healthcare environment.
Comprehensive benefits package available.
Front Desk Guest Ambassador
Front desk receptionist job in Jacksonville, FL
Part-time Description
Now Hiring: PRN Front Desk Guest Ambassador
Schedule: PRN (Various shifts as needed)
Precision Imaging Centers-Northeast Florida's #1 outpatient imaging provider-is growing! We're looking for a warm, service-oriented Front Desk Guest Ambassador to support our Beach Blvd center on an as-needed basis. If you're passionate about helping others, thrive in a fast-paced environment, and want flexibility while still making a meaningful impact, this PRN role could be an excellent fit.
Candidates must be able to reliably cover Saturdays, with additional shifts available as needed.
Willingness to float between our Beach Blvd and Old St. Augustine Rd. (Mandarin) centers is a strong plus!
Position Overview
As a Front Desk Guest Ambassador, you'll be the welcoming face of our center-providing an exceptional first impression for every patient. You'll ensure a smooth check-in experience, support daily front-desk operations, and guide patients through their visit with confidence and care.
Key ResponsibilitiesFront Desk / Guest Ambassador Duties
Warmly greet patients and provide outstanding service throughout their visit
Check in and register patients; verify insurance and demographic information
Handle appointment scheduling and phone calls with professionalism
Process payments and financial transactions accurately
Educate patients on available services, including optional genetic testing
Encourage patient feedback and Google reviews
Maintain a clean, organized, and welcoming front lobby environment
Qualifications
High school diploma or equivalent required; college or healthcare coursework preferred
2+ years of customer service experience in healthcare, hospitality, retail, or similar fast-paced settings
Excellent verbal, written, and interpersonal communication skills
Ability to multitask while maintaining accuracy and attention to detail
Reliable, team-oriented, and comfortable working PRN/as needed
Able to sit or stand for extended periods and lift up to 25 lbs
Why Join Precision Imaging Centers?
Work with the leading outpatient imaging provider in Northeast Florida
Flexible PRN scheduling for strong work-life balance
Competitive pay with bonus opportunities
Supportive, team-focused environment
Opportunities for growth and skill development
Proud to be Great Place to Work certified
Join a team dedicated to delivering Superior Care and Exceptional Clarity every day.
Apply today to begin your PRN career with Precision Imaging Centers!
Requirements
High school diploma or equivalent required; some college or healthcare coursework a plus
2+ years of customer service experience in healthcare, hospitality, retail, or a fast-paced environment
Strong verbal, written, and interpersonal communication skills
Ability to multitask while maintaining attention to detail
Reliable, team-oriented, and comfortable working PRN/as needed
Ability to sit or stand for extended periods; lift up to 25 lbs
Salary Description $17-$21 per hour
Front Desk Coordinator I
Front desk receptionist job in Jacksonville, FL
Classification: Full-time, Non- Exempt
Department: Practice Operations
Reports to: Practice Manager
Staff
Last Revised: February 2025
Performs various clerical duties for office manager, or providers including: answering telephones, taking messages, scheduling appointments, copying, and creating/scanning charts. Responsible for data entry and patient account follow up, as well as monthly reports.
DUTIES AND RESPONSIBILTIES
Answer and screens high volume telephone calls in a courteous manner, and records messages for providers and other personnel.
Schedule patient appointments and procedures according to established policies and procedures.
Check-in patients upon arrival at the office as well as check-out upon departure.
Obtain accurate information from patients and ensure all registration forms are complete.
Collect patient and insurance payments and reconcile charges on a daily basis.
Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances.
File records in appropriate sections of patient charts in EMR.
Prepare patient charts in advance and scan documents into charts in EMR.
Transcribe letters and create forms as needed.
Maintain files and records in a confidential manner.
Maintain organization and efficiency of front office, including office supply inventory.
Maintain patient confidentiality.
Perform other related duties as directed or assigned
Requirements:
QUALIFICATIONS/ REQUIREMENTS
High school diploma or GED.
Minimum of 2 years of experience in a medical office, front office or scheduling experience.
REQUIREMENTS FOR LEVEL I STATUS:
Entry level (1-4 years' experience) and/or meet the basic requirements of the job with the need for additional supervision
Excess of 4 years' experience if meeting only the basic requirements of the job with need for additional supervision
PERFORMANCE REQUIREMENTS
Knowledge of clinic policies and procedures.
Knowledge of computer programs and applications.
Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
Skill in operating office equipment
Skill in handling paperwork/filing adequately.
Skill in handling incoming phone calls and triaging appropriately.
Skill in written and verbal communication.
Ability to learn/use other computer programs including Microsoft Excel, e-mail, Internet, and Microsoft PowerPoint.
Ability to sort and file materials correctly by alphabetic or numeric systems.
Ability to flexibly respond to changing demands.
Ability to organize and prioritize tasks effectively.
WORKING CONDITIONS
Work performed in office environment. Involves frequent contact with staff and patients. May require working under stressful conditions.
EQUIPMENT OPERATED
Office machinery including computers, fax, dictating machine, calculator, and photocopier.
PHYSICAL DEMANDS
Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands or deliveries, or sitting for extended periods of time. Stress can be triggered by multiple staff demands and deadlines. Occasionally lift and carry files up to 20 pounds
SAFETY HAZARD OF THE JOB
Minimal Hazards
This does not list all the duties and responsibilities of the job. You may be asked by supervisors or managers to perform other instruction, duties, and responsibilities, as appropriate. You will be evaluated in part based upon your performance of the duties and responsibilities identified in this .
Management has the right to revise this at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, with or without cause.
Medical Front Desk
Front desk receptionist job in Jacksonville, FL
Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!
As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.
In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.
We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk Associate with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!
Required Education and Experience
High School graduate or equivalent
One year of related experience
AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
Front Office
Front desk receptionist job in Jacksonville, FL
Busy pediatric office looking for a self-starter with a positive attitude, and GREAT customer service skills., must have ability to multitask and work under pressure at a very busy pediatric office. Must be able to work all shifts including nights and weekends, and willing to travel between offices.
Front Desk Receptionist Job Description
Our Front Desk Receptionists are responsible for greeting our patients in a friendly manner, maintaining the organization of the front office, and ensuring the lobby environment is welcoming.
Responsibilities and Duties
Maintain confidentiality of all patient records
Register new patients and update necessary records
Schedule patient appointments
Distribute forms and paperwork to patients; ensuring their completion
Greet patients and other visitors to our office
Answer patients' questions and provide assistance when necessary
Communicate effectively and appropriately with staff
Appropriately answer and direct all incoming calls
Collect and process patient payments correctly
Close the daily batch accurately
Qualifications and Skills
High school diploma or equivalent
1+ years of experience working as a medical receptionist is required
Pediatric experience preferred
Strong interpersonal skills
Ability to work independently and as part of a team
Required: at least 1 year of experience working at a medical office
Auto-ApplyMedical Front Desk
Front desk receptionist job in Jacksonville, FL
Job Description
Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!
As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.
In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.
We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk Associate with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!
Required Education and Experience
High School graduate or equivalent
One year of related experience
AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
Front Desk Coordinator, Float for Central/North Jacksonville, Full-time
Front desk receptionist job in Jacksonville, FL
Front Desk Coordinator Floats use their collaborative team skills to work in various locations throughout the Jacksonville area.
Hours: Monday - Friday, 8 hours shift, hours between 7am - 7pm
Responsibilities:
Provide a positive patient experience through patient engagement
Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
Collect co-payments, co-insurance, and deductible at time of service
Ability to multi-task in a fast paced environment
Maintaining patient records and accounts by obtaining, recording, and updating the account
Maintain communication with the center manager and provider relations specialist
Effectively communicate both verbally and written with referral sources and vendors
Qualifications:
High School diploma or equivalent
Successfully complete a data entry assessment
Customer service experience preferred
Medical terminology knowledge desired
Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:
Competitive Pay
Comprehensive Benefits package
Vacation/Paid Time Off
Retirement Plan
Employee Discounts
Clinical Education and Professional Development Programs
Auto-ApplyMedical Front Office Receptionist and Scheduler
Front desk receptionist job in Jacksonville, FL
Job Description
Advanced Medical Centers is a premier provider of comprehensive physical medicine services, neuropathy treatment options, spinal decompression and men's health and wellness. We are seeking a customer-focused dynamic individual to join our team as a Medical Front Desk Receptionist and Patient Educator. As the first point of contact for our clinic, you will play a crucial role in providing exceptional service to our patients while ensuring smooth clinic operations.
Salary: $19.00 - $23.00 per hour base pay
We also offer PTO after 90 day probationary period, performance based commission, and bonuses.
This position involves a variety of tasks including answering phones, checking patients in and out, collecting fees for services, scheduling appointments.
Responsibilities:
● Answering Phones:
* Greet patients and answer incoming calls promptly and professionally.
* Provide information about clinic services, appointment availability, and general inquiries.
* Direct calls to appropriate staff members or departments as needed.
● Checking Patients In:
* Welcome patients warmly as they arrive for their appointments.
* Verify patient information and update records as necessary.
* Ensure patients complete necessary paperwork and forms accurately and efficiently.
● Checking Patients Out:
* Process payments for services rendered, including copays, deductibles, and other fees.
* Provide receipts and documentation for patient transactions.
* Schedule follow-up appointments as needed and provide appointment reminders.
● Collecting Fees for Services:
* Explain billing and payment options to patients and assist with financial arrangements as
needed.
* Maintain accurate records of payments received and reconcile cash at the end of each
day.
● Scheduling Appointments:
* Manage appointment scheduling software to book and confirm patient appointments.
* Coordinate scheduling adjustments and cancellations to optimize clinic efficiency.
* Follow up with patients to reschedule missed appointments and fill cancellations
promptly.
● Patient Education and Case Management:
* Educate patients and their spouse about their chronic condition with provided tools.
* Help patients choose a recommended care plan and determine payment options.
* Weekly online training required and training in Tampa 2 days every 6 weeks strongly encouraged.
Requirements/Responsibilities
Requirements:
FOLLOW THE DIRECTIONS IN THIS POST TO BE CONSIDERED
IF YOU DO NOT leave the voice message as instructed YOU WILL NOT be considered.
* Well spoken and professional appearance.
* Ability to handle our scheduling and patient care software systems.
* Prior experience in a medical office is highly desirable.
* Pre-hire assessments to be completed linked here: ************************************************************************************************
You will need to leave a voice message for the hiring manager stating why you are a great candidate for this position. **************
Some of these requirements are designed to demonstrate your ability to follow directions
There are three assessments that will have to be completed prior to consideration for an interview. You may need to cut and paste the web URL into your browser.
DO NOT COMPLETE THE SAME ASSESSMENT MULTIPLE TIMES
There is a pre-hire assessment that will need to be filled out here:
https://www.office-testing.com/candidate?TypeTest=PRESELECT&ID=1473&crc=**********3221385
There is a Recrutec assessment here:
https://www.office-testing.com/candidate?TypeTest=RECRUT&ID=1473&crc=**********3221385
There is a PSS assessment here:
https://www.office-testing.com/candidate?TypeTest=PSSA&ID=1473&crc=**********3221385
Do not forget to leave a VOICE message at **************
Special Instructions
Please do not send any emails, resumes, or call directly to our offices.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which SHOULD include a Resume, a voice message left at ************** detailing why you are a great fit for this position, and a Cover Letter. There are three assessments that will have to be completed prior to consideration for an interview. Links to all here: ************************************************************************************************
You may need to cut and paste the web URL into your browser.
Do not forget to leave a VOICE message at **************
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Front Desk Receptionist
Front desk receptionist job in Jacksonville, FL
JOBDESCRIPTION
Front DeskReceptionist SUPERVISOR: CustomerService Supervisor
STATUS: Non-Exempt
The positionduties include a wide range of activities related to providingclerical support to operational and administrative areas.
SUPERVISIONRECEIVED AND EXERCISED:
Operatesunder the direct general supervision of a Supervisor; the Front DeskReceptionist exercises no supervision over other employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Thebelow statements are intended to describe the general nature and scope of workbeing performed by this position. This is not a complete listing of allresponsibilities, duties and/or skills required. Other duties may be assigned.
· Ensure documents are accurately filed
· Open, sort and route incoming mail;Prepare outgoing mail
· Perform variety of administrative andclerical support
· Answer telephone, screen and directcalls
· Operate office machines includingscanners, copiers and fax machines
· Assist operational teams withadministrative needs
· Assist clients and customers at thefront desk
· May perform daily opening and closingprocedures of the front lobby.
· Perform data entry into SharePoint, and PHA business system
· Provide excellent customer serviceto participants, landlords, co-workers, clients and vendors
· Obtain certification in Housing ChoiceVoucher Basics within 120 days of employment
· Ensure regular attendance andpunctuality
· Perform other duties as assigned
DESIREDQUALIFICATIONS:
High SchoolDiploma; Education equivalent to a two-year degree from a regionally accreditedinstitution in Public Administration, Social Science or a closely relatedfield preferred; Alternatively, a minimum of two years ofprogressively responsible work experience for a public agency, or related workin the social service or community service.
Must be ableto communicate effectively both orally and in writing; and possess strongcomputer and organizational skills required to prioritize tasks and demands andconsistently to deliver work product on time.
Auto-ApplyFront Desk Coordinator - Jacksonville, FL
Front desk receptionist job in Jacksonville, FL
Job Description
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
What we are looking for in YOU and YOUR skillset:
-Driven to climb the company ladder!
-Possess a winning attitude!
-Have a high school diploma or equivalent (GED).
-Complete transactions using point of sale software and ensure all patient accounts are current and accurate
-Have strong phone and computer skills.
-Have at least one year of previous Sales Experience.
-Participate in marketing/sales opportunities to help attract new patients into our clinics
-Be able to prioritize and perform multiple tasks.
-Educate Patients on wellness offerings and services
-Share personal Chiropractic experience and stories
-Work cohesively with others in a fun and fast-paced environment.
-Have a strong customer service orientation and be able to communicate effectively with members and patients.
-Manage the flow of patients through the clinic in an organized manner
* This is not an entry level position and marketing experience is preferred *
Essential Responsibilities:
-Providing excellent services to members and patients.
-The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
-Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
-Answering phone calls.
-Re-engaging inactive members.
-Staying updated on membership options, packages and promotions.
-Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
-Maintain the cleanliness of the clinic and organization of workspace
-Confident in presenting and selling memberships and visit packages
-Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between fran
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Front Desk Coordinator
Front desk receptionist job in Jacksonville, FL
Job DescriptionDescription:
Performs various clerical duties for office manager, or providers including: answering
telephones, taking messages, scheduling appointments, copying, and creating/scanning charts.
Responsible for data entry and patient account follow up, as well as monthly reports.
DUTIES AND RESPONSIBILTIES
· Answer and screens high volume telephone calls in a courteous manner, and record
messages for providers and other personnel.
· Schedule patient appointments and procedures according to established policies and
· procedures.
· Check-in patients upon arrival at the office as well as check-out upon departure.
· Obtain accurate information from patients and ensure all registration forms are complete.
· Collect patient and insurance payments and reconcile charges on a daily basis.
· Verify account balances and refunds for accuracy. Provide information to patients
regarding unpaid balances.
· File records in appropriate sections of patient charts in EMR.
· Prepare patient charts in advance and scan documents into charts in EMR.
· Transcribe letters and create forms as needed.
· Maintain files and records in a confidential manner.
· Maintain organization and efficiency of front office, including office supply inventory.
· Maintain patient confidentiality.
· Perform other related duties as directed or assigned
Requirements:
QUALIFICATIONS/ REQUIREMENTS
· High school diploma or GED.
· Minimum of 2 years of experience in a medical office, front office or scheduling experience.
REQUIREMENTS FOR LEVEL I STATUS:
· Entry level (1-4 years' experience) and/or meet the basic requirements of the job with the
need for additional supervision
· Excess of 4 years' experience if meeting only the basic requirements of the job with need for additional supervision
PERFORMANCE REQUIREMENTS
· Knowledge of clinic policies and procedures.
· Knowledge of computer programs and applications.
· Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and
make changes accurately.
· Skill in operating office equipment
· Skill in handling paperwork/filing adequately.
· Skill in handling incoming phone calls and triaging appropriately.
· Skill in written and verbal communication.
· Ability to learn/use other computer programs including Microsoft Excel, e-mail,
Internet, and Microsoft PowerPoint.
· Ability to sort and file materials correctly by alphabetic or numeric systems.
· Ability to flexibly respond to changing demands.
· Ability to organize and prioritize tasks effectively.
Front Office
Front desk receptionist job in Jacksonville Beach, FL
of front desk associate at several locations.
Looking for a self starter with a positive attitude, and GREAT customer service skills, must have the ability to multitask and work under pressure in a very busy pediatric office. Must be able to work all shifts including nights and weekends, and must be willing to travel between office.
Experience required: At least one year working at a medical office required.
Auto-Apply