Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between front end specialists and service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a front end specialist and a service specialist. Additionally, a front end specialist has an average salary of $48,996, which is higher than the $44,150 average annual salary of a service specialist.
The top three skills for a front end specialist include customer issues, store opening and front end operations. The most important skills for a service specialist are patients, social work, and criminal justice.
As a front-end specialist, you must be skilled in repairing at least one of the systems or components on a vehicle, such as the brakes, suspension, or radiator. Note that your duties as a front-end specialist are not restricted to the repairs of automobiles alone. They also encompass maintaining, servicing, adjusting, and testing machines and moving parts.
A service specialist is responsible for assisting customers with their inquiries and concerns about the services offered by the organization. Service specialists' duties include responding to customers' requests, updating customers of promotional offers and new services, escalating high-level concerns to the appropriate department, and keeping accurate records of clients' issues and resolutions. Service specialists are also in charge of preparing customer surveys to rate their satisfaction and identifying opportunities for service improvement. A service specialist must display excellent customer service and communication skills to address clients' concerns efficiently and accurately.
Front end specialists and service specialists have different pay scales, as shown below.
| Front End Specialist | Service Specialist | |
| Average salary | $48,996 | $44,150 |
| Salary range | Between $27,000 And $86,000 | Between $27,000 And $71,000 |
| Highest paying City | - | Boston, MA |
| Highest paying state | - | Massachusetts |
| Best paying company | - | Ropes & Gray |
| Best paying industry | - | Technology |
There are a few differences between a front end specialist and a service specialist in terms of educational background:
| Front End Specialist | Service Specialist | |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 53% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between front end specialists' and service specialists' demographics:
| Front End Specialist | Service Specialist | |
| Average age | 40 | 40 |
| Gender ratio | Male, 33.8% Female, 66.2% | Male, 40.1% Female, 59.9% |
| Race ratio | Black or African American, 10.2% Unknown, 5.1% Hispanic or Latino, 16.8% Asian, 6.8% White, 60.4% American Indian and Alaska Native, 0.7% | Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.2% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |