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The differences between fulfillment associates and store associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a fulfillment associate has an average salary of $30,740, which is higher than the $29,543 average annual salary of a store associate.
The top three skills for a fulfillment associate include basic math, customer service and math. The most important skills for a store associate are sales floor, retail store, and inventory management.
| Fulfillment Associate | Store Associate | |
| Yearly salary | $30,740 | $29,543 |
| Hourly rate | $14.78 | $14.20 |
| Growth rate | - | - |
| Number of jobs | 248,035 | 495,423 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 38% | High School Diploma, 35% |
| Average age | 41 | 41 |
| Years of experience | - | - |
A fulfillment associate is responsible for monitoring warehouse stock inventories, organizing stock shelves, and picking the correct shipment merchandise. Fulfillment associates check items for delivery, inspect the packages for any defects, operate warehouse equipment, update orders on the database, and perform a variety of administrative tasks as needed. They also respond to customers' inquiries and concerns and escalate high-level complaints to the supervisor. A fulfillment associate must have excellent time-management skills and the ability to multitask to assist with daily operations and meet production deadlines under minimal supervision.
A store associate is responsible for assisting customers with the products they need and recommending alternative goods that would fit their budget. Sales associates also market promotional offers and provide product descriptions to the customer. They also monitor inventories, stock supplies on the appropriate shelves, and ensure the cleanliness and orderliness of the store. Store associates also perform other administrative tasks as needed, such as creating sales reports, assisting in the counter, and helping customers on carrying their items.
Fulfillment associates and store associates have different pay scales, as shown below.
| Fulfillment Associate | Store Associate | |
| Average salary | $30,740 | $29,543 |
| Salary range | Between $24,000 And $38,000 | Between $24,000 And $36,000 |
| Highest paying City | Puyallup, WA | New York, NY |
| Highest paying state | Washington | New York |
| Best paying company | General Electric | Pro Football Hall of Fame |
| Best paying industry | Technology | Retail |
There are a few differences between a fulfillment associate and a store associate in terms of educational background:
| Fulfillment Associate | Store Associate | |
| Most common degree | High School Diploma, 38% | High School Diploma, 35% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between fulfillment associates' and store associates' demographics:
| Fulfillment Associate | Store Associate | |
| Average age | 41 | 41 |
| Gender ratio | Male, 51.6% Female, 48.4% | Male, 48.8% Female, 51.2% |
| Race ratio | Black or African American, 11.5% Unknown, 5.1% Hispanic or Latino, 20.6% Asian, 6.8% White, 55.4% American Indian and Alaska Native, 0.5% | Black or African American, 11.1% Unknown, 5.0% Hispanic or Latino, 20.0% Asian, 6.6% White, 56.6% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 7% | 7% |