Grant manager vs director, customer relations

The differences between grant managers and directors, customer relations can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a grant manager, becoming a director, customer relations takes usually requires 2-4 years. Additionally, a director, customer relations has an average salary of $134,672, which is higher than the $60,692 average annual salary of a grant manager.

The top three skills for a grant manager include grants management, financial reports and oversight. The most important skills for a director, customer relations are customer relations, leveraged, and government relations.

Grant manager vs director, customer relations overview

	Grant Manager	Director, Customer Relations
Yearly salary	$60,692	$134,672
Hourly rate	$29.18	$64.75
Growth rate	12%	8%
Number of jobs	7,726	26,470
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 65%
Average age	45	42
Years of experience	6	4

What does a grant manager do?

A grant manager is responsible for granting financial assistance and support to various sector programs, evaluating grant applications, and implementing policies from its conceptualization to utilization. Grant managers review the grant documents, ensuring its adherence to internal guidelines and state regulations. They coordinate with clients and project management team to inform them of requirements and processes for approval, including the implementation of strategies to identify grant opportunities and policies. A grant manager handles the grant team for efficient coordination to make sure the efficient execution and analysis of grant programs.

What does a director, customer relations do?

Director of Customer Relations is responsible for leading the design and improvement of an organization's overall customer service experience. Their duties include developing customer service budget, driving customer service process improvements, implementing customer service agents, managing email and telephony customer service routing, and creating training programs for customer service staff. They are responsible for improving customer service performance metrics, overseeing key change management projects, and establishing a customer service roadmap. The Director of customer relations also helps in developing recruitment initiatives to attract top talents.

Grant manager vs director, customer relations salary

Grant managers and directors, customer relations have different pay scales, as shown below.

	Grant Manager	Director, Customer Relations
Average salary	$60,692	$134,672
Salary range	Between $46,000 And $79,000	Between $91,000 And $197,000
Highest paying City	Arlington, VA	Carson City, NV
Highest paying state	New Jersey	Nevada
Best paying company	Low Income Investment Fund	California Resources
Best paying industry	Finance	Manufacturing

Differences between grant manager and director, customer relations education

There are a few differences between a grant manager and a director, customer relations in terms of educational background:

	Grant Manager	Director, Customer Relations
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 65%
Most common major	Business	Business
Most common college	University of Pennsylvania	Stanford University

Grant manager vs director, customer relations demographics

Here are the differences between grant managers' and directors, customer relations' demographics:

	Grant Manager	Director, Customer Relations
Average age	45	42
Gender ratio	Male, 29.4% Female, 70.6%	Male, 46.1% Female, 53.9%
Race ratio	Black or African American, 12.7% Unknown, 5.4% Hispanic or Latino, 14.5% Asian, 5.2% White, 61.3% American Indian and Alaska Native, 0.9%	Black or African American, 6.0% Unknown, 4.7% Hispanic or Latino, 9.1% Asian, 5.1% White, 74.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	14%	16%

Differences between grant manager and director, customer relations duties and responsibilities

Grant manager example responsibilities.

Provide administrative support to NIH program functions; as well as providing logistical support, and managing data.
Organize and manage PowerPoint presentations used for business development and site visits.
Serve as principal financial resource and contact for subcontractors to ensure fiscal compliance of GAAP and OMB circulars.
Prepare monthly, quarterly, and yearly closeout financial reports per GAAP, state, and county guidelines.
Prepare and maintain the annual budgets for NIH grants and contracts utilizing computer spreadsheets.
Advise and assist NSF staff on the fiscal and managerial responsibility of institutions seeking NSF funding.

Director, customer relations example responsibilities.

Manage medical billing and serve as liaison between patient and insurance including Medicaid and Medicare as required.
Attend morning meeting daily and attend Medicare meetings weekly.
Assist with payroll and create excel spreadsheets to document all sales status and quotas.
Alert all departments through creating and delivering reports for guest preferences and VIP's.
Recognize all VIP and repeat guests by sending an amenity or upgrading room type.
Experience with QuickBooks in accounts receivable, accounts payable, payroll and daily bank deposits.

Grant manager vs director, customer relations skills

Common grant manager skills

Grants Management, 13%
Financial Reports, 7%
Oversight, 6%
Principal Investigators, 5%
Payroll, 5%
Project Management, 4%

Common director, customer relations skills

Customer Relations, 16%
Leveraged, 11%
Government Relations, 5%
Press Releases, 5%
Payroll, 5%
Customer Complaints, 4%

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Grant Manager
Grant Manager vs Director, Customer Relations

Updated January 8, 2025

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