Hall clerk vs guest services agent

The differences between hall clerks and guest services agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a hall clerk has an average salary of $32,015, which is higher than the $29,063 average annual salary of a guest services agent.

The top three skills for a hall clerk include front desk, and . The most important skills for a guest services agent are reservations, computer system, and hotel services.

Hall clerk vs guest services agent overview

	Hall Clerk	Guest Services Agent
Yearly salary	$32,015	$29,063
Hourly rate	$15.39	$13.97
Growth rate	-	-
Number of jobs	66,540	94,858
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 50%
Average age	37	37
Years of experience	-	-

Hall clerk vs guest services agent salary

Hall clerks and guest services agents have different pay scales, as shown below.

	Hall Clerk	Guest Services Agent
Average salary	$32,015	$29,063
Salary range	Between $26,000 And $38,000	Between $23,000 And $36,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Washington
Best paying company	-	East-West Center
Best paying industry	-	Hospitality

Differences between hall clerk and guest services agent education

There are a few differences between a hall clerk and a guest services agent in terms of educational background:

	Hall Clerk	Guest Services Agent
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 50%
Most common major	Criminal Justice	Business
Most common college	-	-

Hall clerk vs guest services agent demographics

Here are the differences between hall clerks' and guest services agents' demographics:

	Hall Clerk	Guest Services Agent
Average age	37	37
Gender ratio	Male, 18.9% Female, 81.1%	Male, 33.6% Female, 66.4%
Race ratio	Black or African American, 8.2% Unknown, 7.3% Hispanic or Latino, 24.0% Asian, 9.4% White, 49.3% American Indian and Alaska Native, 1.8%	Black or African American, 10.4% Unknown, 7.0% Hispanic or Latino, 20.3% Asian, 10.3% White, 50.3% American Indian and Alaska Native, 1.6%
LGBT Percentage	13%	13%

Differences between hall clerk and guest services agent duties and responsibilities

Hall clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
Secure revenue for the island of Antigua by collecting tariffs on import & export goods & services.

Guest services agent example responsibilities.

Train new associates to Hyatt standards and the most efficient way to accomplish the day's tasks.
Assist customers with booking hotel rooms and handling on-site complaints about rooms, service or billing issues.
Execute strong customer service by facilitating reservations, room amendments on an individual and corporate level, including agencies.
Process special reservation requests in the LMS database.
Maintain room booking lists and directly provide guests with the requested information concerning the facilities locations and surrounding area.
Operate the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling wake-up calls and supporting room service departments.

Hall clerk vs guest services agent skills

Common hall clerk skills

Front Desk, 100%

Common guest services agent skills

Reservations, 24%
Computer System, 10%
Hotel Services, 9%
Cash Handling, 7%
Room Reservations, 7%
PBX, 5%