Post job

Head server vs server and certified trainer

The differences between head servers and server and certified trainers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a head server has an average salary of $111,194, which is higher than the $30,423 average annual salary of a server and certified trainer.

The top three skills for a head server include customer service, new servers and POS. The most important skills for a server and certified trainer are customer service, new servers, and POS.

Head server vs server and certified trainer overview

Head ServerServer And Certified Trainer
Yearly salary$111,194$30,423
Hourly rate$53.46$14.63
Growth rate10%10%
Number of jobs64,405131,460
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 50%
Average age2828
Years of experience--

What does a head server do?

A head server is primarily in charge of supervising waiters in a restaurant or similar setting, ensuring customer satisfaction. Aside from leading a team of servers, they also assist customers by offering menus, taking and serving orders, even providing suggestions when needed. Moreover, they usually delegate tasks, manage schedules, respond to inquiries, and address issues and concerns, giving corrective measures. As a head server, it is also essential to lead and encourage the team, all while implementing the restaurant's policies and health standards.

What does a server and certified trainer do?

A server and certified trainer is a wait staff position who takes orders and serves food and beverages to customers dining in the restaurant. Often known as the lead server, a server and certified trainer provides training to new server trainees to serve customers and handle payments. A server and a certified server should maintain a professional attitude in order to ensure guest satisfaction. He/She or she should also be highly knowledgeable about anything related to the computer system.

Head server vs server and certified trainer salary

Head servers and server and certified trainers have different pay scales, as shown below.

Head ServerServer And Certified Trainer
Average salary$111,194$30,423
Salary rangeBetween $51,000 And $238,000Between $23,000 And $38,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between head server and server and certified trainer education

There are a few differences between a head server and a server and certified trainer in terms of educational background:

Head ServerServer And Certified Trainer
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 50%
Most common majorBusinessBusiness
Most common college--

Head server vs server and certified trainer demographics

Here are the differences between head servers' and server and certified trainers' demographics:

Head ServerServer And Certified Trainer
Average age2828
Gender ratioMale, 34.4% Female, 65.6%Male, 33.2% Female, 66.8%
Race ratioBlack or African American, 11.0% Unknown, 5.6% Hispanic or Latino, 18.7% Asian, 9.3% White, 54.7% American Indian and Alaska Native, 0.8%Black or African American, 11.3% Unknown, 5.6% Hispanic or Latino, 18.5% Asian, 8.3% White, 55.5% American Indian and Alaska Native, 0.8%
LGBT Percentage6%6%

Differences between head server and server and certified trainer duties and responsibilities

Head server example responsibilities.

  • Train and manage all BOH employees.
  • Manage all servers' end of night cash out and prepare host and bartending tip out.
  • Manage opening and closing duties, including restocking items and insuring the FOH are clean and shut down correctly.
  • Manage technical support, business analysis, project management, application development and support, training, and facilitation.
  • Help drive and increase restaurant sales by upselling and highlighting off menu items.
  • Train new employees on operating the micros system and on self-presentation and customer service.
  • Show more

Server and certified trainer example responsibilities.

  • Shape potential employees into becoming quality salespeople by increasing sales through upselling and providing excellent customer service.
  • Train and execute all aspects of restaurant depending upon need, including cooking, bartending, etc.
  • Task of serving guess needs and training the new hire at bartending if do not know how to.
  • Train new employees in wine and food knowledge, use of POS computer systems, handling cash/reports, and guest service etiquette
  • Develop variety of menu items catering to customers with food allergies and diet restrictions such as gluten free or vegetarian options.
  • Collaborate POS operation-training sessions for new employees.
  • Show more

Head server vs server and certified trainer skills

Common head server skills
  • Customer Service, 33%
  • New Servers, 9%
  • POS, 6%
  • Fine Dining, 5%
  • Bartending, 4%
  • Safety Procedures, 3%
Common server and certified trainer skills
  • Customer Service, 29%
  • New Servers, 14%
  • POS, 7%
  • Guest Satisfaction, 5%
  • Fine Dining, 3%
  • Safety Procedures, 3%

Browse food preparation and restaurant jobs