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Head server vs waitress

The differences between head servers and waitresses can be seen in a few details. Each job has different responsibilities and duties. Additionally, a head server has an average salary of $111,194, which is higher than the $24,770 average annual salary of a waitress.

The top three skills for a head server include customer service, new servers and POS. The most important skills for a waitress are food orders, food preparation, and customer orders.

Head server vs waitress overview

Head ServerWaitress
Yearly salary$111,194$24,770
Hourly rate$53.46$11.91
Growth rate10%10%
Number of jobs64,40587,315
Job satisfaction--
Most common degreeBachelor's Degree, 49%High School Diploma, 36%
Average age2828
Years of experience--

What does a head server do?

A head server is primarily in charge of supervising waiters in a restaurant or similar setting, ensuring customer satisfaction. Aside from leading a team of servers, they also assist customers by offering menus, taking and serving orders, even providing suggestions when needed. Moreover, they usually delegate tasks, manage schedules, respond to inquiries, and address issues and concerns, giving corrective measures. As a head server, it is also essential to lead and encourage the team, all while implementing the restaurant's policies and health standards.

What does a waitress do?

Waitresses are responsible for ensuring that guests are given proper attention during their visit to the restaurant. They guide guests to their table, provide menu boards, answer any questions the guests may have, take the guests' order, and communicate the order to the kitchen. Once the order is ready, waitresses collect the food from the kitchen and serve it to the guests. They then give guests time to finish their meal. Upon the guests' request, waitresses bring them their bill and wait for them to finish paying up. Once the guests leave, waitresses are responsible for ensuring that the table is ready for the next guests.

Head server vs waitress salary

Head servers and waitresses have different pay scales, as shown below.

Head ServerWaitress
Average salary$111,194$24,770
Salary rangeBetween $51,000 And $238,000Between $17,000 And $35,000
Highest paying City-Washington, DC
Highest paying state-New York
Best paying company-New York Institute of Technology
Best paying industry-Hospitality

Differences between head server and waitress education

There are a few differences between a head server and a waitress in terms of educational background:

Head ServerWaitress
Most common degreeBachelor's Degree, 49%High School Diploma, 36%
Most common majorBusinessBusiness
Most common college--

Head server vs waitress demographics

Here are the differences between head servers' and waitresses' demographics:

Head ServerWaitress
Average age2828
Gender ratioMale, 34.4% Female, 65.6%Male, 19.9% Female, 80.1%
Race ratioBlack or African American, 11.0% Unknown, 5.6% Hispanic or Latino, 18.7% Asian, 9.3% White, 54.7% American Indian and Alaska Native, 0.8%Black or African American, 11.9% Unknown, 5.4% Hispanic or Latino, 20.2% Asian, 8.6% White, 53.2% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between head server and waitress duties and responsibilities

Head server example responsibilities.

  • Train and manage all BOH employees.
  • Manage all servers' end of night cash out and prepare host and bartending tip out.
  • Manage opening and closing duties, including restocking items and insuring the FOH are clean and shut down correctly.
  • Manage technical support, business analysis, project management, application development and support, training, and facilitation.
  • Help drive and increase restaurant sales by upselling and highlighting off menu items.
  • Train new employees on operating the micros system and on self-presentation and customer service.
  • Show more

Waitress example responsibilities.

  • Manage a recurring book of business of top VIP clients secure through networking.
  • Relay orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the POS computer system.
  • wait tables, handle money, exceed guest expectations, serve food and drinks, micros, clean, side work.
  • Increase store sales by upselling merchandise.
  • Enter order/payment information into micros system, deliver receipt and change to the customer.
  • Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
  • Show more

Head server vs waitress skills

Common head server skills
  • Customer Service, 33%
  • New Servers, 9%
  • POS, 6%
  • Fine Dining, 5%
  • Bartending, 4%
  • Safety Procedures, 3%
Common waitress skills
  • Food Orders, 13%
  • Food Preparation, 9%
  • Customer Orders, 8%
  • POS, 7%
  • Drink Orders, 5%
  • Customer Service, 5%

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