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Hilton jobs in Nashville, TN - 649 jobs

  • Operations Lead

    Hilton 4.5company rating

    Hilton job in Nashville, TN

    Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance As Operations - Front Office you will ensure the smooth and efficient daily operations of the hotel's Front Office and Guest Services. You will support the Front Office management team and leadership team in maintaining high service standards, achieving revenue and guest satisfaction targets, and developing team members. Key Responsibilities: Supervise daily Front Office operations, including check-in/check-out, reservations, concierge, and guest relations, ensuring smooth workflow and excellent guest experiences. Work closely with the Front Office Manager and Supervisors to implement service standards, resolve operational issues, and support team performance. Assist in tracking departmental budgets, monitoring costs, and reporting on operational results to ensure efficiency. Lead and coach Front Office team members, providing guidance, training, and feedback to maintain high levels of performance and engagement. Ensure timely response to guest feedback, including follow-ups, to achieve positive outcomes while supporting staff development. Coordinate with other departments to ensure seamless service delivery and consistent adherence to hotel and brand standards. Participate in audits and operational reviews, ensuring corrective actions are completed promptly. Hold regular team briefings to communicate updates, share goals, and maintain alignment with management. Qualifications and Skills Required: Degree or diploma in Hotel Management or equivalent. Experience in Front Office supervision within a hotel or hospitality setting. Knowledge of hotel operations, guest service standards, and hospitality best practices. Strong leadership skills, able to motivate and guide team members effectively. Good commercial awareness and understanding of operational costs. Resilient, accountable, and able to work under pressure. Preferred / Advantageous: Experience with hotel property management systems (PMS). Familiarity with Hilton or other major hotel brand standards. Previous experience in a supervisory or operations-focused role within Front Office. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $35k-55k yearly est. Auto-Apply 60d+ ago
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  • Room Attendant / Housekeeper

    Hilton Garden Inn Franklin Cool Springs 4.5company rating

    Hilton Garden Inn Franklin Cool Springs job in Franklin, TN

    Room Attendant / Housekeeping Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Responsible for the cleanliness and overall appearance of the guest rooms and surrounding corridors. Courteously and pleasantly, respond to the guest's needs and requests to make their stay as comfortable and enjoyable as possible. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Adhere to all Vision Hospitality Group, Inc. and property specific brand standards. Responsible for the cleanliness of guest rooms and public areas, and for reporting to the maintenance department any deficiency in any room or public area, and all out of order equipment. Make beds neatly with fresh linens. Pick up trash from floor, removes and empties trash from waste cans, cleans mirrors and shelves, wipes doorframes and furniture with damp cloth, dusts light fixtures, windowsills, and the baseboards, and arranges furniture properly. Responsible for the hallway in front of room. Deep cleans one room daily. Cleans bathrooms, scrubbing basin, bathtub, toilet, and tile floor with damp rag and detergent. Disinfects surfaces in bathroom. Replenishes supplies in rooms (glasses, stationary, soaps, shampoo, tissue, toilet paper, guest directories) and places clean towels on rack. Vacuums each room and hallway. Reports to the Executive Housekeeper all rooms vacated and clean, rooms occupied and clean, or any other discrepancies, or any unusual conditions of furniture or room repairs needed. Maintain a clean and attractive work area, uniform, and person. Should have knowledge of fire alarm and evacuation procedures. Must be responsible for security of guests, fellow Associates, and hotel assets. Must perform any other required duties as requested by the General Manager to aid in better operation of the hotel, restaurant, lounge, and service to the guests. Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, Associate issues, etc. Necessary Skills: Must have an outgoing personality. Must be able to work a flexible schedule. Must be honest and work well with others. Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Stand/walk on feet for 8 hours and work in a restrictive space/environment. Must have eyesight-enabling vision both near and far. Must be able to climb up and down stairs. Must speak in a clear, understandable voice and hear at a basic level, and understand English. Must be able to bend, stretch arms overhead and lift and/or carry up to 25 pounds. Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: Paid Time Off Optional Health, Wellness and Care benefits Health Reimbursement Program Flexible Spending Account Stay Discounts Optional Company paid Life Insurance 401(k) and 401(k) matching Employee Assistance Program Several Voluntary and Supplemental Insurance Options Select Paid Holidays and One Personal Floating Holiday Loyalty Incentives and Other Unique Incentive Programs
    $21k-26k yearly est. 29d ago
  • Food and Beverage Reservationist

    Marriott 4.6company rating

    Nashville, TN job

    **Additional Information** **Job Number** 25199690 **Job Category** Administrative **Location** Gaylord Opryland Resort & Convention Center, 2800 Opryland Dr, Nashville, Tennessee, United States, 37214 VIEW ON MAP (****************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $22.00-$22.00 per hour **POSITION SUMMARY** Our Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs. Whether providing administrative support (e.g., prepare documents using word processing, spreadsheet, database, or presentation software), serving as the point of contact for clients and vendors, or acting as the liaison between the Sales Office and clients throughout the event process (pre-event, event, post-event), our Property Administrative Specialists get the job done. They are critical to ensure smooth operations throughout the entire hotel. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $22-22 hourly 41d ago
  • Event Support Expert- Banquet Setup

    Marriott 4.6company rating

    Nashville, TN job

    **Additional Information** **Job Number** 25205020 **Job Category** Food and Beverage & Culinary **Location** Renaissance Nashville Hotel, 611 Commerce St, Nashville, Tennessee, United States, 37203 VIEW ON MAP (***************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren't just about setting up tables and chairs for our guests to use during a banquet or meeting. Instead, we want to create an atmosphere that is memorable and unique. Our Event Support Experts take the initiative and deliver a wide range of services that allow our events to go off without a hitch. Whether setting up and breaking down materials, transporting supplies, stocking bars and action stations, or anything in between, the Event Support Expert plays a key role in making our events run flawlessly. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Event Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance). Doing all these things well (and other reasonable job duties as requested) is critical - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $27k-40k yearly est. 30d ago
  • Event Experience Manager (NE)

    Marriott 4.6company rating

    Nashville, TN job

    **Additional Information** **Job Number** 26008856 **Job Category** Event Management **Location** Gaylord Opryland Resort & Convention Center, 2800 Opryland Dr, Nashville, Tennessee, United States, 37214 VIEW ON MAP (****************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $25.77-$30.29 per hour **Bonus Eligible:** Y **JOB SUMMARY** Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies. Serves as meeting planning advocate and liaison to all operational departments. Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience. Utilizes software for generation of necessary program. Advises client on current status of events and function. Coordinates any changes necessary. Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO's) prior to group arrival. Partners with Conference planning team to verify issues are identified and resolved. Attends planning visits, welcome receptions, tie-down meetings, any internal meetings related to security, parking or production. Proactively resolves potential meeting or room set issues. Utilizes available resources to meet client requests or resolve client issues. Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 3 years in the event management or related professional area. OR - Bachelor's degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year of experience in the event management or related professional area required. **CORE WORK ACTIVITIES** **Assisting in Event Operations** - Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies. - Serves as meeting planning advocate and liaison to all operational departments. - Assists with coordination of all convention group plans and catering needs with all required operational departments. - Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience. - Utilizes software for generation of necessary program documents to include but not limited to pass on reports, Banquet Event Orders (BEO's), post-convention report and change logs. - Advises client on current status of events and functions, including items pending and action items. Coordinates any changes necessary. - Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO's) prior to group arrival. - Partners with Conference planning team to verify issues are identified and resolved. - Attends planning visits, welcome receptions, tie-down meetings, any internal meetings related to security, parking or production. - Resolves potential meeting or room set issues proactively. - Utilizes available resources to meet client requests or resolve client issues. - Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations. **Providing Exceptional Customer Service** - Delivers excellent customer service throughout the customer experience and encourages the same from other employees. - Coordinates and communicates event details both verbally and in writing to the client and property operations. - Responds to and handles guest problems and complaints. - Uses personal judgment and expertise to enhance the client experience. - Stays available to solve problems and/or suggest alternatives to previous arrangements. - Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $25.8-30.3 hourly 1d ago
  • Director of Purchasing

    Marriott International 4.6company rating

    Nashville, TN job

    Manages the purchasing of supplies and products used at a location. Formulates an approved vendors list encompassing all categories. Purchases and approves payment of items following the correct procedures that have been established. CANDIDATE PROFILE Education and Experience * 4-year bachelor's degree in Finance and Accounting or related major; or a minimum of 4 years' experience in Purchasing or a related field. CORE WORK ACTIVITIES Managing Work, Projects, and Policies * Generates and provides accurate and timely results in the form of reports, presentations, etc. * Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. * Ensures compliance with all brand established systems and procedures. * Creates a Purchase Requisition/Purchase Order System for the property and ensures employees are trained on this system. * Conducts inventories. * Ensures accurate administration of all invoices and adheres to proper bookkeeping procedures. * Maintains operations by developing policies and procedures. * Ensures compliance with all applicable laws and regulations. * Ensures inspection of all deliveries to verify accuracy and quality of product. * Ensures compliance with food handling and sanitation standards. * Implements and enforces all control procedures for property goods entering through the purchasing/receiving areas. * Ensures staff is properly trained regarding procedures, sanitation, equipment handling and chemical usage. * Ensures compliance with sanitary procedures. * Maintains inventory controls for proper levels, dating, rotation, requisitions etc. Leading Purchasing Operations * Supervises operations of Purchasing Department. * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Ensures employees understand expectations and parameters. * Communicates performance expectations in accordance with job descriptions for each position. * Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. * Solicits employee feedback and uses an "open door policy." * Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job. * Reviews employee satisfaction results to identify and address employee problems or concerns. * Ensures property policies are administered fairly and consistently. Demonstrating and Applying Accounting Knowledge * Demonstrates knowledge of job-relevant issues, products, systems, and processes. * Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. * Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. * Keeps up-to-date technically and applying new knowledge to your job. * Demonstrates knowledge of budgets, operating statements and payroll progress reports as needed to maintain financial management of the department. Maintaining Finance and Accounting Goals * Submits reports in a timely manner, ensuring delivery deadlines. * Ensures profits and losses are documented accurately. * Achieves and exceeds goals including performance goals, budget goals, team goals, etc. * Develops specific goals and plans to prioritize, organize, and accomplish your work. * Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. * Manages to achieve or exceed budgeted goals. * Manages department's controllable expenses to achieve or exceed budgeted goals. Additional Responsibilities * Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. * Empowers employees to provide excellent customer service. * Keeps departments informed by confirming and clarifying purchase orders or contracts. * Analyzes information and evaluates results to choose the best solution and solve problems. * Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. * Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $68k-111k yearly est. 20d ago
  • Chief Steward

    Marriott International 4.6company rating

    Nashville, TN job

    Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area. OR * 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the procurement, food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations * Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. * Schedules events, programs, and activities, as well as the work of others. * Monitors the inflow of ordered materials and the maintenance of current materials. * Conducts china, glass and silver inventories. * Controls inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel. * Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards. * Investigates reports and follows-up on employee accidents. * Manages all equipment, china, glass and silver (e.g., adequate clean supplies of each). * Supervises employees ability to follow loss prevention policies to prevent accidents and control costs. * Enforces proper cleaning routines for serviceware, equipment, floors, etc. * Enforces proper use and cleaning of all dish room machinery. * Ensures all food holding and transport equipment is in working order. * Ensures compliance with all applicable laws and regulations. * Ensures compliance with food handling and sanitation standards. * Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Leading Kitchen Team * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. * Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. * Ensures and maintains the productivity level of employees. * Serves as a role model to demonstrate appropriate behaviors. * Achieves and exceeds goals including performance goals, budget goals, team goals, etc. * Celebrates successes by publicly recognizing the contributions of team members. * Encourages and builds mutual trust, respect, and cooperation among team members. * Communicates performance expectations in accordance with job descriptions for each position. * Establishes and maintains open, collaborative relationships with employees. * Participates in the management of department's controllable expenses to achieve or exceed budgeted goals. * Strives to improve service performance. * Solicits employee feedback. * Understands the impact of department's operation on the overall property financial goals and objectives. Ensuring Exceptional Customer Service * Attends meetings and communicates with executive, peers, and subordinates as an effort to improve quality of service. * Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing and Conducting Human Resource Activities * Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. * Recruits, interviews, selects, hires, and promotes employees in the organization. * Trains employees in safety procedures. * Provides feedback to individuals based on observation of service behaviors. * Reviews employee satisfaction results to identify and address employee problems or concerns. * Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. * Ensures property policies are administered fairly and consistently. * Ensures utility staff is properly trained regarding sanitation, equipment handling and chemical usage. * Participates in employee progressive discipline procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $36k-46k yearly est. 1d ago
  • Foundry Fieldhouse Busser

    Marriott 4.6company rating

    Nashville, TN job

    **Additional Information** **Job Number** 26206918 **Job Category** Food and Beverage & Culinary **Location** Gaylord Opryland Resort & Convention Center, 2800 Opryland Dr, Nashville, Tennessee, United States, 37214 VIEW ON MAP (****************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $15.00-$15.00 per hour **POSITION SUMMARY** Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $15-15 hourly 26d ago
  • Locksmith- 1st Shift

    Marriott 4.6company rating

    Nashville, TN job

    **Additional Information** **Job Number** 25200834 **Job Category** Engineering & Facilities **Location** Gaylord Opryland Resort & Convention Center, 2800 Opryland Dr, Nashville, Tennessee, United States, 37214 VIEW ON MAP (****************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $23.00-$23.00 per hour **POSITION SUMMARY** Install, repair, and maintain all mechanical and electronic locking systems in the property, including safe-deposit boxes and in-room safes. Recommend replacement of defective/outdated appliances, electronics, and equipment. Maintain accurate records of the key inventory. Perform preventative maintenance on tools and equipment, including cleaning and lubrication. Assist local authorities with emergency and natural disaster situations (e.g., flood, blackout, fire alarm) according to disaster response protocol. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move up and down stairs and/or service ramps. Move, lift, carry, push, pull, and place objects weighing less than or equal to 75 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $23-23 hourly 40d ago
  • Front Office Manager

    Hyatt 4.6company rating

    Nashville, TN job

    Come join our Hyatt family! We are searching for someone like you who enjoys taking care of people! We provide on-the-job training and enjoy watching our Colleagues grow with us. We offer great benefits including but not limited to Medical, Dental, Vision, 401k, Life Insurance, Short-Term Disability, Long-Term Disability, EAP, Tuition Reimbursement & Awesome Travel Perks! The Front Office Manager is responsible for all functions of the Front Office with additional shared oversight of the Guest Services and Valet teams.As a department head, this person will direct and work with managers and Colleagues to successfully execute all front office operations, including guest arrival and departure procedures. This position must possess strong communication skills and demonstrate leadership abilities. **Essential Functions** + Responsible for short and long term planning and the management of the hotel's Front Office operations + Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans + Maintain guest room inventory + Coach and counsel Colleagues to reflect the company's service standards and procedures + Perform all tasks of a Front Office Colleagues as needed to facilitate service + Ensure all operations and cash handling are done per policies and procedures + Maintain excellent communication with the housekeeping department + Maintain information on prices, rates, specials, packages, programs, etc., while ensuring all Colleagues are trained in all areas + Analyze, investigate, and resolve guest complaints + Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and time tables + Ensures proper staffing levels for customer service goals + Other job duties as assigned **Qualifications:** + Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds + 4 years or more of progressive hotel Rooms Management experience + Service oriented style with professional presentations skills + Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line + Clear concise written and verbal communication skills in English + Must be proficient in Microsoft Word and Excel + Must have excellent organizational, interpersonal and administrative skills **Primary Location:** US-TN-Nashville **Organization:** Hyatt Centric Nashville **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Front Office **Req ID:** NAS002722 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $45k-56k yearly est. 7d ago
  • Sales Coordinator

    Doubletree Suites By Hilton Hotel Nashville Airport 3.9company rating

    Nashville, TN job

    $21 - $23/hour! We are looking for an organized and proactive Sales Coordinator to support our sales team in driving revenue and delivering exceptional client service. This role includes coordinating meetings and events, preparing proposals and contracts, and maintaining accurate records. The ideal candidate is detail-oriented, customer-focused, and thrives in a fast-paced hospitality environment. Key Responsibilities Written & Verbal Client Communication Building Groups In Pep & R&I Managing Group Inventory, Cut-Off's, & Pricing Creation Of Beo's, Group Resume's, & Site-Inspection Communication Communication Regarding Groups And Events Between The Sales Office And Operations Assist With Preparation For Events And Groups Input Of Rooming Lists & Ongoing Review Of Pickup From Travel Agent Online Portals Design And Display Of Signage For Groups And Events Around The Hotel Creation & Design Of Marketing Collateral Both Digital And Print Group & Event Billing Including Following Proper Ar Processes, Deposit Schedules, And Utilization Of The Proper PMS Posting Codes For Each Charge Communication With Manager On Any Material Changes To Groups Or Events That May Change Or Impact The Agreement Maintain A Working Knowledge Of The Sales Lifecycle Work As A Collaborative Part Of The Sales Team Acting As The Bridge Between Sales And Operations Other Duties As Assigned Education & Experience Hotel experience is always a plus! Applicants should have A high school diploma, a GED, or one year of hotel experience Experience is not required Additional consideration will be given to applicants who have completed special certifications What You'll Need to Succeed Eligible to work in the United States Able to work 8:30a-5p Monday-Friday (30 minute unpaid lunch) Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs. Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence This position may require a varied schedule, including evenings, nights, weekends, and holidays. Please share your scheduling needs. Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
    $21-23 hourly Auto-Apply 60d+ ago
  • Engineer - The Bankers Alley Hotel, Tapestry Collection by Hilton

    Hilton 4.5company rating

    Hilton job in Nashville, TN

    EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton is the only managed Hilton property in Nashville. Our unique, art-filled hotel in downtown Nashville is just steps away from the honky tonks and live music on Broadway. Enjoy drinks and dining at Gray & Dudley, a fitness center, art galleries, and 11,000 sq. ft. of versatile event space. Located in Bankers Alley, we're within a mile of Nissan Stadium, Bridgestone Arena, and the Ryman Auditorium. We are currently searching for a talented Engineer to join our maintenance team! Ideal candidates for this position will have previous hotel maintenance experience (ideally at a property of comparable size and of Hilton brand), but all candidates should have a passion for curating exceptional guest experiences! What are the benefits of working for Hilton? Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: · Go Hilton travel program\: 100 nights of discounted travel · Access to your pay when you need it through DailyPay · Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! · Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents · Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications · Flexible shifts and days off · Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare · Mental health resources including free counseling through our Employee Assistance Program · Best-in-Class Paid Time Off (PTO) · 401K plan and company match to help save for your retirement *Available benefits may vary depending upon property-specific terms and conditions of employment What will I be doing? As an Engineer, you would be responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, public space and heart-of-the-house areas Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, painting, HVAC work and masonry Conduct inspections for preventive maintenance needs Record and report completed repairs and items that require further attention
    $38k-63k yearly est. Auto-Apply 14d ago
  • Director of Engineering and Facilities - The Bankers Alley Hotel, Tapestry Collection by Hilton

    Hilton 4.5company rating

    Hilton job in Nashville, TN

    EOE/AA/Disabled/Veterans Nestled in the heart of Nashville, Bankers Alley Hotel, Tapestry Collection by Hilton, is more than a hotel-it's a piece of history. Our historic building tells stories of the past while welcoming guests to modern comfort and impeccable service. We are now seeking a Director of Engineering and Facilities to protect, preserve, and enhance this legacy. In this role, you'll be the backbone of the hotel, bringing structure, consistency, and leadership to every corner of our property. From maintaining life safety systems to guiding capital projects, you'll ensure the hotel continues to shine while honoring its historic charm. Bankers Alley Hotel is a cherished historic gem that has graced the heart of Nashville since its construction in 1900. With over a century of rich history, this elegant establishment stands as a testament to timeless sophistication and luxury. Originally built to serve the city's thriving banking community, the hotel's architecture exudes classic charm while seamlessly blending with modern comforts. Nestled in a picturesque alley, it has long been a sanctuary for travelers seeking an authentic and exceptional experience . What will I be doing? As Director of Engineering and Facilities, you would be responsible for directing and overseeing the functionality and safety of the facility to protect the well-being of all guests and team members in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Direct and oversee the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations Conduct facility inspections Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system Direct, oversee and maintain required documentation for energy management and conservation and preventive maintenance programs Lead, manage and communicate information about capital projects and property rehabilitations, including, but not limited to, scheduling, budgeting and complying with contractor bidding standard Direct daily department operations including, but not limited to, guest service standards and initiatives, product quality, inventory management and cost controls, systems use and management, budgeting and forecasting, adherence to federal, state and local standards and meeting participation and facilitation Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward Recruit, interview and train team members #LI-JG1 What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\: Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents 401K plan and company match to help save for your retirement Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* Career growth and development
    $44k-67k yearly est. Auto-Apply 9d ago
  • Food & Beverage Training Specialist

    Marriott 4.6company rating

    Nashville, TN job

    **Additional Information** Food and Beverage **Job Number** 25199523 **Job Category** Human Resources **Location** Gaylord Opryland Resort & Convention Center, 2800 Opryland Dr, Nashville, Tennessee, United States, 37214 VIEW ON MAP (****************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $23.75-$23.75 per Hour **POSITION SUMMARY** Conduct stand-up training to groups of employees. Assist with orientation of new employees. Assist in training hiring managers and interviewers on all interview and selection policies and procedures. Schedule and coordinate applicant interviews with appropriate hiring manager and/or interviewer. Conduct applicant interviews for hourly and management positions. Ensure company grooming standards are communicated effectively to all new employees. Conduct new hire orientation training including completing all new hire paperwork. Assist with design and development of training programs. Develop training aids and multi-media tools to present training material. Order and manage inventory of training materials and supplies. Prepare for training classes (e.g., materials, setup classes, breakdown classes). Follow all company and safety and security policies and procedures. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $23.8-23.8 hourly 41d ago
  • Barback

    Marriott International 4.6company rating

    Nashville, TN job

    Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Check with captain or supervisor before leaving at end of shift. Set up, stock, and maintain work areas. Stock ice, glassware, and paper supplies. Remove soiled wares from bar top and tables. Maintain cleanliness and condition of work areas, bar, bar unit, tables, and other tools, following all set-up guidelines. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $14k-21k yearly est. Auto-Apply 10d ago
  • Senior Sales Manager - The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton

    Hilton 4.5company rating

    Hilton job in Nashville, TN

    The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton, is seeking a Senior Sales Manager to join our dynamic team. This is an exciting opportunity to work alongside an exceptional Director of Sales and be part of a highly collaborative, supportive environment. In this role, you will be responsible for driving revenue by securing corporate and SMERF group business, building strong client relationships, and delivering strategic, results-driven sales initiatives. We are looking for dynamic, well-rounded, and business-minded sales professionals who are ready to make an impact and grow their career with Hilton. What will I be doing? The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. Specifically, you would be responsible for performing the following tasks to the highest standards: Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. Develop a business strategy by analyzing historical, current and future hotel and market trends, and implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate, and secure new revenue for the hotel. Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations - Understand the customer and the business leaders' expectations. Adapt to a changing mark. What are we looking for? 2+ years within hotel sales Corporate Group sales experience preferred Working knowledge of Delphi is highly preferred. Convention Hotel background is preferred Sales Incentive Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Medical Insurance Coverage Options - for you and your family. Able to enroll after 90 days of employment Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) - you can accrue up to 144 hours of PTO in your first year of employment. Go Hilton travel discount program\: 100 nights of discounted travel per calendar year Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay. Career growth and development Team Member Resource Groups Recognition and rewards programs Access to your pay when you need it through DailyPay Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Inclusive family-building and fertility benefits Expanded bereavement leave. Adoption Assistance program Complimentary Team Member Lunch #LI-JW1 EOE/AA/Disabled/Veterans
    $66k-119k yearly est. Auto-Apply 35d ago
  • Guest Service Representative

    Hilton Garden Inn Franklin Cool Springs 4.5company rating

    Hilton Garden Inn Franklin Cool Springs job in Franklin, TN

    Guest Services / Front Desk Representative Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Guest Service Representative consistently delivers outstanding customer service to each guest every time ensuring that the highest standards are upheld and guest expectations are exceeded through the check-in/check-out process, in person throughout their stay and in telephone communications. Guest Service Representatives respond to guest's requests with a sense of urgency and concern. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives. They perform a variety of clerical duties including basic computer work, reception and simple accounting tasks. Specifically, you will be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our ONE TEAM. ONE VISION philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Complete all required training Adhere to all standard operating procedures and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate Have knowledge of all hotel systems including PBX phone system, key card system, PMS reservation systems, and general office machines Complete all tasks described on the relevant shift check list during shift Have knowledge of fire alarm system and Emergency/evacuation procedures Check the credit of guest accounts daily and follow up if action is required Have knowledge of surrounding area Be responsible for security of guests, fellow employees, and hotel assets Keep cash drawer secure and in balance throughout the shift Communicate with housekeeping department in order to ensure an ample supply of clean rooms Sell and up-sell rooms to walk-ins and phone reservations Have general knowledge of housekeeping, bed making, vacuuming, etc. Strive for the consistent goal of 100% occupancy and 100% guest satisfaction Have professional telephone & communication skills Have patience and understanding for every person encountered Necessary Skills: Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Must be responsible for security of guests, fellow employees and hotel assets Have knowledge of fire alarm system and evacuation procedures Able to report to scheduled shifts Able to communicate effectively in writing, by telephone and in person. Able to work a flexible schedule Is organized, honest, and works well with others Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Can perform work for 8 hours and work in a restrictive space/environment. Must have eyesight enabling vision both near and far Must be able to use/lift arms for up to 8 hours Must be able to handle and work well under pressure Have finger dexterity for operating equipment such as computers Able to understand operating of computer PMS systems and functions with minimal supervision and recall task to preform needed guest functions Must speak in a clear, understandable voice, hear at a basic level, and understand English Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: Paid Time Off Optional Health, Wellness and Care benefits Health Reimbursement Program Flexible Spending Account Stay Discounts Optional Company paid Life Insurance 401(k) and 401(k) matching Employee Assistance Program Several Voluntary and Supplemental Insurance Options Select Paid Holidays and One Personal Floating Holiday Loyalty Incentives and Other Unique Incentive Programs
    $22k-27k yearly est. 24d ago
  • Department Manager / Assistant Manager (N)

    McDonald's 4.4company rating

    Russellville, KY job

    We genuinely care about our people, our customers, and our communities. Enjoy competitive hourly wages, paid vacation, health insurance, and tuition assistance up to $3500. This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. Description: McDonald's Works for Me. I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow. The Job for Me - Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Company for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits. Requirements: Assistant Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some assistant managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers. The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service. The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu. The People Department Manager's responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there. Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants. Additional Info: Along with competitive pay, a Department Manager at a McDonald's Corporate owned store is eligible for incredible benefits including: -15-25 days paid vacation -10 paid holidays, anniversary splash and 8-week sabbatical every 10 years -Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language -Medical, dental and vision coverage -Pre-tax flexible spending accounts -Short- and Long-Term Disability, life and accident insurance -Paid Leaves of Absence -Service awards -Employee Resource Connection -Adoption Assistance -Matching gifts program This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. Requsition ID: PDX_MC_EDAA1122-988B-4507-A236-050B5CCDA317_12840 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact ********************************* if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at ************************************************************************************************************************ McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact **********************. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
    $26k-33k yearly est. 60d+ ago
  • Houseperson

    Hilton Garden Inn Franklin Cool Springs 4.5company rating

    Hilton Garden Inn Franklin Cool Springs job in Franklin, TN

    Houseperson Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: A houseperson will be responsible for cleaning and maintaining the commercial and common areas of the hotel; such as the lobby, lobby restrooms, banquet rooms, game room, elevators, hallways, entries, crossovers, stairwells, bar, cart rooms, guest and laundry area. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Complete all required training Adhere to all standard operating procedures and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays Follow a daily schedule of cleaning all areas Greet guests in a friendly manner Deliver items to guest rooms when requested Report maintenance deficiencies Stock and maintain supply rooms, as needed Perform deep cleaning tasks and special projects as needed Assist in cleaning guest rooms, as needed Necessary Skills: Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Must be responsible for safety and security of guests, fellow employees and hotel assets Have knowledge of fire alarm system and evacuation procedures Able to report to scheduled shifts Able to communicate effectively in writing, verbally, and in person Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays Is organized, honest, and works well with others Maintain a clean and attractive work area, uniform, and person Able to work with people from diverse cultures and backgrounds Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 30 pounds Able to work for 8 hours in a restrictive space/environment Must have eyesight enabling vision both near and far Must be comfortable using a step stool or ladder Must be able to use/lift arms for up to 8 hours Must be able to work in extreme conditions such as heat, cold and stress Have finger dexterity for operating equipment Must speak in a clear, understandable voice, hear at a basic level, and understand English Must be able to write Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: Paid Time Off Optional Health, Wellness and Care benefits Health Reimbursement Program Flexible Spending Account Stay Discounts Optional Company paid Life Insurance 401(k) and 401(k) matching Employee Assistance Program Several Voluntary and Supplemental Insurance Options Select Paid Holidays and One Personal Floating Holiday Loyalty Incentives and Other Unique Incentive Programs
    $21k-27k yearly est. 27d ago
  • Senior Sales Manager - The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton

    Hilton Worldwide 4.5company rating

    Hilton Worldwide job in Nashville, TN

    The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton, is seeking a Senior Sales Manager to join our dynamic team. This is an exciting opportunity to work alongside an exceptional Director of Sales and be part of a highly collaborative, supportive environment. In this role, you will be responsible for driving revenue by securing corporate and SMERF group business, building strong client relationships, and delivering strategic, results-driven sales initiatives. We are looking for dynamic, well-rounded, and business-minded sales professionals who are ready to make an impact and grow their career with Hilton. What will I be doing? The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. Specifically, you would be responsible for performing the following tasks to the highest standards: * Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. * Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. * Develop a business strategy by analyzing historical, current and future hotel and market trends, and implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. * This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate, and secure new revenue for the hotel. * Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. * Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. * Negotiations - Understand the customer and the business leaders' expectations. Adapt to a changing mark. What are we looking for? * 2+ years within hotel sales * Corporate Group sales experience preferred * Working knowledge of Delphi is highly preferred. * Convention Hotel background is preferred Sales Incentive Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. * Medical Insurance Coverage Options - for you and your family. Able to enroll after 90 days of employment * Vision, dental, life and disability insurance * Mental Health Resources * Best-in-Class Paid Time Off (PTO) - you can accrue up to 144 hours of PTO in your first year of employment. * Go Hilton travel discount program: 100 nights of discounted travel per calendar year * Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay. * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Access to your pay when you need it through DailyPay * Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) * Inclusive family-building and fertility benefits * Expanded bereavement leave. * Adoption Assistance program * Complimentary Team Member Lunch #LI-JW1
    $66k-119k yearly est. 12d ago

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