Hotel clerk vs front desk clerk

The differences between hotel clerks and front desk clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a hotel clerk has an average salary of $30,744, which is higher than the $26,669 average annual salary of a front desk clerk.

The top three skills for a hotel clerk include reservations, front desk and LMS. The most important skills for a front desk clerk are reservations, customer service, and night audit.

Hotel clerk vs front desk clerk overview

	Hotel Clerk	Front Desk Clerk
Yearly salary	$30,744	$26,669
Hourly rate	$14.78	$12.82
Growth rate	-	-
Number of jobs	76,911	141,042
Job satisfaction	-	-
Most common degree	High School Diploma, 32%	High School Diploma, 35%
Average age	37	37
Years of experience	-	-

Hotel clerk vs front desk clerk salary

Hotel clerks and front desk clerks have different pay scales, as shown below.

	Hotel Clerk	Front Desk Clerk
Average salary	$30,744	$26,669
Salary range	Between $23,000 And $39,000	Between $21,000 And $33,000
Highest paying City	Long Beach, NY	San Francisco, CA
Highest paying state	New York	Hawaii
Best paying company	Grand Hotel	Hilton Grand Vacations
Best paying industry	Hospitality	Retail

Differences between hotel clerk and front desk clerk education

There are a few differences between a hotel clerk and a front desk clerk in terms of educational background:

	Hotel Clerk	Front Desk Clerk
Most common degree	High School Diploma, 32%	High School Diploma, 35%
Most common major	Business	Business
Most common college	-	-

Hotel clerk vs front desk clerk demographics

Here are the differences between hotel clerks' and front desk clerks' demographics:

	Hotel Clerk	Front Desk Clerk
Average age	37	37
Gender ratio	Male, 34.5% Female, 65.5%	Male, 24.2% Female, 75.8%
Race ratio	Black or African American, 9.3% Unknown, 6.7% Hispanic or Latino, 22.7% Asian, 10.1% White, 49.8% American Indian and Alaska Native, 1.4%	Black or African American, 10.9% Unknown, 6.5% Hispanic or Latino, 20.3% Asian, 9.4% White, 51.7% American Indian and Alaska Native, 1.3%
LGBT Percentage	13%	13%

Differences between hotel clerk and front desk clerk duties and responsibilities

Hotel clerk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Control all reservations by inputting information to computer.
Coordinate reservations; follow room inventory and monetary control.
Follow emergency procedures for evacuating property safely via PBX phone.
Monitor checkout stations to ensure that they have adequate cash available and that they are staff appropriately.

Front desk clerk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Deliver messages and run errands.
Job responsibilities consist of being a cashier, bagging groceries, assisting customers, stocking, cleaning, etc.
Cross-Train and provide back-up for PBX representatives when necessary.
Follow emergency procedures for evacuating property safely via PBX phone.
Advertise Ramada facilities by creating fliers, arranging promotions, and facilitating group reservations.

Hotel clerk vs front desk clerk skills

Common hotel clerk skills

Reservations, 28%
Front Desk, 16%
LMS, 10%
Customer Service, 9%
Hotel Services, 7%
Customer Complaints, 6%

Common front desk clerk skills

Reservations, 36%
Customer Service, 14%
Night Audit, 4%
Computer System, 4%
Room Availability, 4%
Guest Service, 3%